Instruction/ maintenance manual of the product DPX2203 Scientific Atlanta
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WebSTAR™ DPX2203™ and EPX2203™ VoIP Cable Modem User’s Guide.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable M odem U ser’s Gu ide 1 WebSTAR DPX2203 or EPX22 03 VoIP Cable Mode m User’s Guide Overview Introduction Welcome to the world of high-speed Inter net and hig h quality digital telephone service.
2 WebS TAR DP X2203 or EP X2203 VoI P Cable M odem U ser’s Gu ide 4004041 Rev A Section A IMPORTANT RULES FOR SAFE OPERATION Overview Introduction This sectio n provides important sa fety instructions t hat you must read an d follow. In this Section This sectio n contai ns the followi ng topic.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable M odem U ser’s Gu ide 3 IMPORT ANT RULES FOR SAFE OPERA TION Note to Installer CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN AVIS Note to CATV Sy.
4 WebS TAR DP X2203 or EP X2203 VoI P Cable M odem U ser’s Gu ide 4004041 Rev A IMPORT ANT RULES FOR SAFE OPERA TION, Continued Accessorie s Do not use accessories with t his equipment unless recommended by your cable service provider. Ventilation This equipment ha s openings for vent ilation that protect it from overheati ng.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable M odem U ser’s Gu ide 5 IMPORT ANT RULES FOR SAFE OPERA TION, Continued Power Cord Protection Arrange all po wer cords so that people ca nnot walk on t he cords, place obje cts on the cords, or pla ce objects agai nst the cords, wh ich can damage the cords.
6 WebS TAR DP X2203 or EP X2203 VoI P Cable M odem U ser’s Gu ide 4004041 Rev A Section B Before You Begin Overview Introduction When you receive you r WebSTAR Cable Modem, you shou ld check the ca ble modem equipment and accessories to verify that each item is in the carton and that each item is u ndamaged.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable M odem U ser’s Gu ide 7 Check Y our Equipment Equipment Checklist Before you install your cable modem, check the items in the carton.
8 WebS TAR DP X2203 or EP X2203 VoI P Cable M odem U ser’s Gu ide 4004041 Rev A Section C Front and Back P anel Component s Overview Introduction This sectio n provides descriptions of t he DPX2203 or EPX2203 front a nd back panel components and the functions of t he lights on the front panel.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable M odem U ser’s Gu ide 9 W ebST AR Cabl e Modem Front Panel Front Panel Components The following illustratio n describes the l ights on the fro nt panel o f the cable modem. by Scientific-Atlanta, Inc.
10 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A W ebST AR Cabl e Modem Back Panel Back Panel Components The following illustratio n describes the back p anel components o f the cable modem.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 11 Functions of t he Front Panel Li ght s Initial Power Up, Calibration, and Registration The following chart illus trates.
12 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A Functions of t he Front Panel Li ght s, Continued Normal Operat ions The following chart illus trates the ap pearance of t he front pa nel lights on t he cable modem during normal o perations.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 13 Functions of t he Front Panel Li ght s, Continued Special Conditions The following chart describes the appearan ce of the fro nt panel light s on the cable modem du ring spec ial conditio ns to sho w that yo u have been de nied ne twork access.
14 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A Section D Internet Service I nstallation Internet Service: Overview Introduction This sectio n provides inf ormation .
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 15 Intern et Se rvice : Befo re Y ou Be gin Contacting Your Local Cable Ser vice Pro vider You need to set up a n Internet access a ccount with your local cable service provider in order to use your cabl e modem.
16 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A Internet Service: System Requirements Introduction This sectio n provides har dware and software r equirements for co nnecting your cable modem to a PC for high-speed Inter net service.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 17 Internet Service: Install the Cable Modem Installation Diagram The following d iagram illustrates one o f the various connectio n options th at are available to you.
18 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A Internet Service: Install the Cable Modem, Continued Installing the Modem for High-Speed Dat a Service The following installa tion procedures explain how to set up and co nfigure your cable modem if you pl an to use high-spe ed data service.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 19 Interne t Servic e: Co nfigure T CP/IP Introduction This sectio n contai ns instru ctions for configuri ng the We bSTAR Cab le Modem to run in Microsoft Windows or Maci ntosh environments.
20 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A Interne t Servic e: C onfigure TCP/IP , Continued 11. Click the DNS Configuration tab , an d the n se le ct Disable DNS. 12. Click OK. Result: The Copying Files wi ndow opens.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 21 Interne t Servic e: C onfigure TCP/IP , Continued Microsoft Windows 2000 Follow these steps to inst all and configure the TC P/IP protocol for Microsoft Windows 20 00 environments.
22 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A Interne t Servic e: C onfigure TCP/IP , Continued Macintosh Follow these steps to ver ify that the TCP/I P communications protoco l and an Ethernet device are installed on your Maci ntosh computer.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 23 Internet Service: Install USB Driver s Introduction This sectio n contai ns instr uctions fo r install ing the WebSTAR ca ble modem USB drivers if your PC is e quipped wit h a USB interface and a Microsoft Windo ws 98, 98SE, ME, 2000, or XP op erating system.
24 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A Internet Service: Install USB Drivers, Continued Microsoft Windows 2000 Follow these steps to install the WebSTAR cable modem USB drivers for Microsoft Windows 20 00 environments.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 25 Internet Service: Install USB Drivers, Continued Microsoft Windows XP Follow these steps to inst all the WebSTAR cable modem USB drivers for Microsoft Windows X P environments.
26 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A Internet Service: Frequently Asked Questions Introduction This sectio n provides answer to fre quently asked qu estions about cable modem Internet service.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 27 Internet Service: T roubleshooting Common Troubleshooting Suggestions The modem does not regist er an Ethernet connection. Even new compu ters do not always have Ether net capabilitie s.
28 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A Inter net Service: T r oubleshooti ng, Continued Check and Corr ect If your cable modem doe s not operate as expected , the follo wing tips may help. If you need further assistance, contact your cable service provider.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 29 Section E Telephone S ervice Inst allation T elephone Servi ce: Over view Introduction This sectio n provides pr ocedures to assist you in placing, i nstalling, co nfigu ring, operating, and troublesh ooting your DPX2203 or EPX2203 Cable Modem f or telephone service.
30 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A T elephone Servi ce: Before Y ou Begin Contacting Your Local Cable Ser vice Pro vider You need to set up a te lephone accou nt with your local cable service provider in order to use your cable modem for telep hone service.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 31 T elephone Servi ce: Before Y ou Begin, Continued Selecting a Location for Your Modem You should work with your cable telep hony service provider to choose the best location for your cable modem.
32 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A T elephone Servi ce: T elephone Requir ement s Introduction This sectio n provides har dware and software r equirements for utili zing you r cable modem for telephone service.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 33 T elephone Servi ce: Install t he Cable Modem Introduction The cable modem can be used to provide telep hone service for one or two t elephone lines.
34 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A T elephone Servi ce: Install t he Cable Modem, Continued Installation Diagram The following d iagram illustrates one o f the various connectio n options th at are available to you.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 35 T elephone Servi ce: Install t he Cable Modem, Continued Installing the Cable Modem Follow these steps to i nstall the cable modem to p rovide telephone service.
36 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A T elephone Service: Fr equently Asked Questi ons Introduction This section provides a nswers to frequently asked questio ns regarding cable modem telephone service.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 37 T elephone Servi ce: T roubleshooting Common Troubleshooting Suggestions The modem does not regist er a cable connection. • The modem works wit h a standard, 75-o hm, RF coaxial cable.
38 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A Notices Trademarks Scientific- Atlanta and th e Scientific-At lanta ARCs logo are registered trad emarks of Scientific- Atlanta, Inc. W ebSTAR, DPX2203, E PX2203, and “Bring ing the Interactive Experience Home” are tr ademarks of Scientifi c-Atlanta , Inc.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 39 FCC Compliance United Stat es FCC Compli ance Note: This device has b een tested and found to comply with the lim its for a Clas s B digital device, pu rsuant to part 15 of t he FCC Rules.
40 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A FCC Compliance, Continued Canada EMI Regulation This Class B digital appa ratus complies wit h Canadian ICES-003. Cet appareil numérique de la class B est conform e à la norme NMB-0 03 du Canada.
4004041 Rev A WebS TAR DP X2203 or EP X2203 VoI P Cable Modem User’s G uide 41 FCC Compliance, Continued IC (Industry Canada) Notice Notice: T he Industry Canada (formerly Canadian Department of Communications) label identif ies certified e quipment.
42 Web STAR D PX2203 or EP X2203 VoI P Cabl e Modem User’s G uide 40040 41 Rev A For Inf ormat ion If You Need Technic al Assistance If you need tech nical assi stance, contact you r cable service provider. © 2003 Scient ific-Atlant a, Inc. All rights reserved.
Scientific- A tlanta, Inc. 5030 Sugarloaf Parkway, Box 46 5447 Lawrenceville, GA 30042 770.236.5000 www.scientificatlanta.com This document includes various trademarks of S cientific-Atlanta, Inc. Pl ea s e se e th e No t i ce s s e ct i o n o f t h i s document for a list of the Scientific-Atlanta trademarks used in this document.
An important point after buying a device Scientific Atlanta DPX2203 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Scientific Atlanta DPX2203 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Scientific Atlanta DPX2203 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Scientific Atlanta DPX2203 you will learn all the available features of the product, as well as information on its operation. The information that you get Scientific Atlanta DPX2203 will certainly help you make a decision on the purchase.
If you already are a holder of Scientific Atlanta DPX2203, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Scientific Atlanta DPX2203.
However, one of the most important roles played by the user manual is to help in solving problems with Scientific Atlanta DPX2203. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Scientific Atlanta DPX2203 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
