Instruction/ maintenance manual of the product Definity 8102 Avaya
Go to page of 33
AT&T DEFINIT Y ® Communications System Generic 2 and System 85 8102 and 8110 Telephone User's Guide.
NOTIC E While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.
Your 8102 and 8110 Telephones The 8102 and 8110 telephones are similar in appearance; however, the 8110 telephone has an added built-in speakerphone. (If you have an 8110 telephone, you may also be able to use the Auto Answer feature.
Figure 2. 8102 Telephone, Side and Bottom Views Figure 3. 8110 Telephone, Top View 2.
Figure 4. 8110 Telephone, Side and Bottom Views Starting with the handset on the TOP VIEW and continuing clockwise Handset For placing and answering calls. In most cases, you must lift the handset (go off-hook) before you can use a feature. Also known as the receiver.
Hold button Redial button Auto Answer button (on the 8110 only) Mute button (on the 8110 only) Message light Dial pad Speaker button (on the 8110 only) Flash button Program button For putting a call on hold. For redialing the last number you dialed. For automatically activating the built-in speakerphone whenever a call comes in.
A Quick Look at the Features The following lists voice features and briefly explains what each one does and how you might want to use it. The features in this guide have been divided into 2 categories: ● ● Phone Features Those telephone features that you can use immediately no matter which communications system your telephone is connected to.
Switch Features Abbreviated Dialing (AD) Allows you to store selected telephone numbers as 3 or fewer digits for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature code.
Last Number Dialed Automatically redials the last number you dialed, either an extension or an outside number. Available with DEFINITY® Generic 2 and System 85 R2V4 and some R3V3 systems. Check with your System Manager to see if the feature is available in your system.
How to Use the Features Many features are available for use with your 8102 and 8110 telephones. The procedures which follow give short, step-by-step instructions for using each feature.
Phone Features The following features can be used no matter which communications system your 8102 or 8110 telephone is connected to. Remember that you can use the Speakerphone and Mute features only if you are using an 8110 telephone. Some 8110 users will also be able to use the Auto Answer feature.
Auto Answer (for 8110 Users) To have your telephone automatically answer a call Note: For this feature to operate properly on your switch, your line must be administered as "data restricted." Also, for your information, the Auto Answer button is removable and can be replaced by a flat cap (packed in the box with 8110 terminal).
Hol d ✔ Note: If you want to place or answer another call or activate another feature while you have a call on hold, you can use the Switch Feature, Hold (with Second Dial Tone). For directions on using this feature, see "Hold (with Second Dial Tone)" under the sections, Switch Features.
Mute (for 8110 Users) To prevent the other 1 Press [ MUTE ] party from hearing you ● Red light next to [ MUTE ] goes on (to mute microphone) ● Other party cannot hear you To resume talking to 1 Pr.
To insert the button designation card on 1 your telephone 2 3 4 5 If you are using a new telephone, remove the button designation card from the box in which the telephone was shipped In the blank spac.
To dial a number with 1 Pick up handset a programmable or dialing button if you are using an 8110 telephone, you can press [ SPKR ] 2 When you hear dial tone, press appropriate programmable dialing bu.
For example, if you need 2 pauses inserted between the access code, such as "9," and the remainder of the telephone number you are dialing, you would press [ PAUS E ] twice. Note: You may store up to 3 different access code/pause combinations.
To erase all stored access codes 1 2 3 Press [ PROGRA M ] Press [ REDIAL ] twice Press [ PROGRA M ] again [programming tone] Speakerphone (for 8110 Users) To place/answer a call 1 Press [ SPKR ] witho.
To resume talking to 1 Press [ MUTE ] other party (to turn on ● Red light next to [ MUTE ] goes off speakerphone microphone, or handset 2 Resume conversation with other party again) To change from s.
Switch Features ● ● Since your 8102 or 8110 telephone is connected to a DEFINITY Generic 2 or System 85 communications system, you may be able to use any of the following features. Check with your System Manager to see which of these features have been assigned to your telephone.
6 Press [ # ] [confirmation tone] ● Number is stored ● Repeat steps 3 through 6 if you want to program additional items on the same list 7 Hang up to end programming ● If you want to continue pr.
To cancel Automatic 1 Dial Automatic Callback cancel code (while off-hook) Callback [confirmation tone] Call Forwarding — Busy/Don't Answer To activate Call 1 Dial Call Forwarding — Busy/Don.
Call Forwarding — Follow Me To temporarily redirect all calls to an extension 1 2 or outside number of your choice Dial Call Forwarding — Follow Me code (while off- hook) [dial tone] Dial extensio.
To retrieve parked call 1 Dial Call Park answer-back code [dial tone] from any extension 2 Dial channel number where call was parked against [confirmation tone] Note: If you receive intercept tone, parked call has been disconnected or retrieved by another party.
Call Waiting To answer a call 1 Complete present call and hang up [ringing] waiting tone ● Receive ringing from waiting call (1—internal, 2— outside, 3—priority) 2 Pick up and answer To answer.
Hold (with Second Dial Tone) ✔ To put a call on soft 1 Press [ FLASH ] [recall dial tone] hol d 2 Dial Hold code [dial tone] Note: If you hang up, held call sends a 3-burst priority ring.
Last Number Dialed To automatically redial 1 the last number you dialed (extension outside number, or trunk/feature code) Dial Last Number Dialed code (while off-hook) ● Number is automatically dialed (up to 20 digits) Note: Available with DEFINITY Generic 2 and System 85 R2V4 and some R2V3 systems.
To cancel a Leave 1 word calling message (you cannot cancel messages for an 2 AUDIX Subscriber) Dial Leave Word Calling cancel code (while off-hook) [dial tone] Dial extension [confirmation tone] ● Message is deleted Note: If reorder tone is heard, message is not deleted; try again.
Send All Calls To send all incoming 1 Dial Send All Calls code [confirmation tone] calls (except priority, intercom and personal Note: You may hear a half ring as each call is sent to office calls) coverage if you have a DEFINITY Generic 2 or System immediately to an 85 R2V4.
Tones and Their Meanings Ringing tones are produced by an incoming call. Feedback tones are those that you hear through the handset (receiver) or the speaker, if you have one. Ringing Tones ● ● ● ● 1 ring — A call from another extension. 2 rings — A call from outside or from the attendant.
Key Words to Know access code See feature code. activate To begin or turn on the operation of a feature. attendant The person who handles incoming and ourgoing calls at the main telephone console.
phone features Those telephone features that you can use immediately no matter which communications system your telephone is connected to. pickup group A group of telephone users who can answer calls for each other through the Call Pickup feature.
Quick-Reference Lists Feature Codes Feature Cod e Feature Code ABBREVIATED DIALING Personal Group System Program AUTOMATIC CALLBACK Cancel CALL FORWARDING — BUSY/DON'T ANSWER Cancel CALL FORWAR.
An important point after buying a device Avaya Definity 8102 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya Definity 8102 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya Definity 8102 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya Definity 8102 you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya Definity 8102 will certainly help you make a decision on the purchase.
If you already are a holder of Avaya Definity 8102, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya Definity 8102.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya Definity 8102. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya Definity 8102 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
