Instruction/ maintenance manual of the product C620 Avaya
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JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 1 of 16 PlantronicsC62 0 Avaya Solution & Interoper ability Test Lab Application Notes for Plantronics Blackwire C620 Headsets with Avaya IP Softphone, Avaya IP Agent and Avaya one- X® Communicator - Issue 1.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 2 of 16 PlantronicsC62 0 1.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 3 of 16 PlantronicsC62 0 2. Reference Configurati on Figure 1 illustrates the test config uration used to verif y the Plantronics solution.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 4 of 16 PlantronicsC62 0 3.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 5 of 16 PlantronicsC62 0 4.1. Configure Station for Av aya IP Softpho ne or Avay a one - X Communicato r Use the add station n command; where n is an available extension in the dial-plan.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 6 of 16 PlantronicsC62 0 4.2. Configure Station for Av a y a IP Agent Use the add station n command; where n is an available extension in the dial-plan to create a new station to be used by Avaya IP Agent.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 7 of 16 PlantronicsC62 0 4.3. Configure IP Cod ec Set The following screen shows the codec set configuration that was used during the te st.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 8 of 16 PlantronicsC62 0 Plantronics Blackwire C620 Headset is automatically detected in Microsoft Windows as Plantronics C620 .
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 9 of 16 PlantronicsC62 0 6. Configure A va ya IP A gent After logging into Avaya I P Agent, select Audio Tuning Wizard from the menu as shown below.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 10 of 16 PlantronicsC62 0 Select Headset or Handset . Click Next and follow the remaining procedures to tune the a udio.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 11 of 16 PlantronicsC62 0 7. Configure A va ya one-X Com municator After logging into Avaya one-X Communicator, select Settings Ge neral Settings from the menu as shown below.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 12 of 16 PlantronicsC62 0 Plantronics Blackwire C620 Headset is automatically detected in Microsoft Windows as Plantronics C620 .
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 13 of 16 PlantronicsC62 0 8.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 14 of 16 PlantronicsC62 0 10. V erification S tep s From the Windows Control Panel, open Sounds and Audio Devices and click the Audio tab.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 15 of 16 PlantronicsC62 0 12. Additional Refe rences This section references the Avaya and Plantronics documentation that are releva nt to these Application Notes.
JC; Reviewed: SPOC 9/ 14 /2010 Solution & Interoper ability Test Lab Application Note s ©2010 Avaya Inc. All Ri ghts Reserved. 16 of 16 PlantronicsC62 0 © 2010 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avay a Inc.
An important point after buying a device Avaya C620 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya C620 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya C620 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya C620 you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya C620 will certainly help you make a decision on the purchase.
If you already are a holder of Avaya C620, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya C620.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya C620. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya C620 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
