Instruction/ maintenance manual of the product 9650 Avaya
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Avaya one-X™ Deskphone Edition for 9650 IP Telephone User Guide 16-600911 Issue 1 January 2007.
Contents Notices ..................................................................................................... 5 Introduction to the 9650 IP Telephone .................................................. 7 Overview ..............................
About Conference Calls ....................................................................... 19 Setting up a conference call ................................................................................... 19 Adding a person on hold to a conference call .
Contents 4 Avaya one-X™ Deskphone Edition for 9650 IP Telephone User Guide.
Notices © 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
6 Avaya one-X™ Deskphone Edition for 9650 IP Telephone User Guide.
Introduction to the 9650 IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, 16 auxiliary (Aux) buttons to help you manage calls to bridge.
9650 IP Telephone Button/Feature Descriptions Name Description USB Port If your phone gets its power from a local AC power adapter (and not directly from the voice/data network connection), you can recharge a battery-powered device using your phone's USB port.
Name Description OK Press the OK button for a shortcut to an action. For example, when you select a call log entry, pressing OK dials the number. Phone Press Phone to view and manage your calls. Contacts Press Contacts to view the entries in your contact list.
About Aux Buttons Your phone has two rows of extra, auxiliary buttons, or Aux buttons below the softkeys. You can use the Aux buttons for call management, speed dial buttons, or features. The Aux buttons go with the Aux button labels on the bottom two rows of the screen.
Options & Settings or Phone Settings, if your menu is customized, lets you change your call settings, personalize button labels, adjust brightness and contrast, select your ringing pattern, and more. The Browser menu contains additional web-based applications.
1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Call Settings. 5. Press Select or OK . 6. Select Go to Phone Screen on Ringing. 7. Press Change or OK to set the option to Yes or No 8. Press Save .
Adjusting the brightness or contrast of the display 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Screen & Sound Options. 5. Press Select or OK . 6. Select Brightness or Contrast. 7. Press Change or OK .
Changing the ring pattern 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Screen & Sound Options. 5. Press Select or OK . 6. Select Personalized Ringing. 7. Press Change or OK to see a list of the available ring patterns.
telephone was administered. If no web applications are available for your phone, the Browser menu is not presented. Contact your system administrator with any questions.
Configuring simultaneous ringing for multiple telephones (EC500) The EC500 feature allows you to have incoming calls ring on your office telephone and your cell phone at the same time. This allows you to answer office calls while you are away from your desk.
Sending an incoming call directly to voicemail Press To Vmail to send an incoming call directly to voicemail. Ignoring an incoming call Press Ignore to turn off the ringer for an incoming call. Making a Call Use the Phone screen to view and manage calls.
Putting a Call on Hold 1. Press Phone to view the main Phone screen, if necessary. 2. Select the line you want to put on hold. 3. Press Hold . Note: A hold timer may display when you put a call on hold. For more information, see Configuring call timers .
Turning off call forwarding From the Phone screen, scroll right to access the Features menu and select CFrwd or just press the Aux button labeled CFrwd to turn Call Forwarding off. Note: When you turn off the Call Forwarding feature, you hear a confirmation tone and that Aux button is no longer illuminated.
Muting a person on a conference call You can silence a person on a conference call using the Silence softkey. The individual muting feature is not available on all systems. If you do not see Silence when you choose a person, you cannot mute that person.
Answering a call on a bridged line 1. Select the bridged call that you want to answer. Note: The Aux button label of the bridged line with the incoming call is highlighted and the Aux button LED flashes to help you identify which bridged line is ringing.
Adding a new contact You can add up to three numbers for a contact. 1. Press Contacts . 2. Press New . 3. Enter the name using the dialpad. a. Press the number key that corresponds to the letter or number you want to enter until the letter or number is displayed.
About the Call Log You can use the Call Log to view a list of your missed calls, or separate lists of your answered, outgoing, or missed calls. When you have one or more missed calls, the Call Log button lights and the Missed Calls icon and the number of missed calls display on the top line.
Turning off call logging You can turn call logging on or off. If you have bridged call appearances on your phone, you can choose whether or not to include calls to your bridged lines in your call log. 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings.
Index 9 9650 ........................................ 9 , 10 , 20 A Application Buttons Softkeys ........................................... 9 Aux buttons ......................................... 10 and bridged lines ........................... 20 Avaya Menu about.
I Incoming calls answering ...................................... 16 Bridged Line .................................. 16 directing to multiple telephones ..... 16 forwarding ...................................... 18 ignoring ...........................
An important point after buying a device Avaya 9650 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya 9650 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya 9650 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya 9650 you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya 9650 will certainly help you make a decision on the purchase.
If you already are a holder of Avaya 9650, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya 9650.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya 9650. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya 9650 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
