Instruction/ maintenance manual of the product 9640 Avaya
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Avaya one-X™ Deskphone Edition for 9640 IP Telephone User Guide 16-600910 Issue 1 January 2007.
Contents Notices ..................................................................................................... 5 Introduction to the 9640 IP Telephone .................................................. 7 Overview ..............................
About Conference Calls ....................................................................... 17 Setting up a conference call ................................................................................... 17 Adding a person on hold to a conference call .
Contents 4 Avaya one-X™ Deskphone Edition for 9640 IP Telephone User Guide.
Notices © 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
6 Avaya one-X™ Deskphone Edition for 9640 IP Telephone User Guide.
Introduction to the 9640 IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail.
9640 IP Telephone Button/Feature Descriptions Name Description USB Port If your phone gets its power from a local AC power adapter (and not directly from the voice/data network connection), you can recharge a battery-powered device using your phone's USB port.
About Scrolling and Navigation When navigating through the options and features on your telephone display, use the navigation arrows to scroll and buttons to select lines or options. Use the up and down navigation arrows to scroll up or down through lists.
The Browser menu contains additional web-based applications. (If no web applications are available for your phone, the Browser menu is not shown.) Network Information shows a summary of network-related parameters for your phone. About Avaya one-X provides the release number of your telephone software.
1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Call Settings. 5. Press Select or OK . 6. Select Go to Phone Screen on Ringing. 7. Press Change or OK to set the option to Yes or No 8. Press Save .
Adjusting the brightness or contrast of the display 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Screen & Sound Options. 5. Press Select or OK . 6. Select Brightness or Contrast. 7. Press Change or OK .
Changing the ring pattern 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Screen & Sound Options. 5. Press Select or OK . 6. Select Personalized Ringing. 7. Press Change or OK to see a list of the available ring patterns.
telephone was administered. If no web applications are available for your phone, the Browser menu is not presented. Contact your system administrator with any questions.
Answering a Call When you receive an incoming call, the incoming call is usually selected automatically. However, if you are already on a call or if you receive more than one incoming call at a time, you may need to select the call you want to answer manually.
Redialing a number 1. From the Phone screen, press Redial . Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from which you can select one to redial. 2. Press Call . Note: See Setting Redial Options for information on redial settings.
About Forwarding Calls You can forward your incoming calls to another number or to voicemail. If call forwarding is turned on, a Forwarding icon appears on the top line of your display screen. You can choose from a number of forwarding features, including Send All Calls and Call Forward.
Setting up a conference call 1. From the Phone screen, select your active call. 2. Press Conf . 3. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list. 4. Press Join to add the person to the existing call.
About Bridged Calls Your phone may show one or more bridged lines on the display screen in addition to your own lines. A bridged line typically belongs to someone else, but bridging allows you to see if that line is in use, answer calls on that line, or join a call in progress on that line from your telephone.
Adding a new contact You can add up to three numbers for a contact. 1. Press Contacts . 2. Press New . 3. Enter the name using the dialpad. a. Press the number key that corresponds to the letter or number you want to enter until the letter or number is displayed.
About the Call Log You can use the Call Log to view a list of your missed calls, or separate lists of your answered, outgoing, or missed calls. When you have one or more missed calls, the Call Log button lights and the Missed Calls icon and the number of missed calls display on the top line.
Turning off call logging You can turn call logging on or off. If you have bridged call appearances on your phone, you can choose whether or not to include calls to your bridged lines in your call log. 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings.
Index A Avaya Menu about................................................ 9 button click sounds ........................ 12 error tones ..................................... 12 text size ......................................... 12 B Bridged Calls about.
I Incoming calls answering ...................................... 15 directing to multiple telephones ..... 14 forwarding ...................................... 17 ignoring .......................................... 15 sending directly to voicemail...
An important point after buying a device Avaya 9640 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya 9640 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya 9640 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya 9640 you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya 9640 will certainly help you make a decision on the purchase.
If you already are a holder of Avaya 9640, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya 9640.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya 9640. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya 9640 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
