Instruction/ maintenance manual of the product 9620 Avaya
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Avaya one-X™ Deskphone Edition for 9620 IP Telephone User Guide 16-300699 Issue 3 January 2007.
Contents Notices ..................................................................................................... 5 Introduction to the 9620 IP Telephone .................................................. 7 Overview ..............................
Setting up a conference call ................................................................................... 17 Adding a person on hold to a conference call ........................................................ 17 Putting a conference call on hold .
Introduction to the 9620 IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail.
9620 IP Telephone Button/Feature Descriptions Name Description USB Port If your phone gets its power from a local AC power adapter (and not directly from the voice/data network connection), you can recharge a battery-powered device using your phone's USB port.
for the highlighted line. The OK button is a shortcut for the default action. For example, when you select an entry in your Contacts list, pressing OK places a call to that person. About Your Telephone Stand Your telephone can be placed in two positions, a lower position and an upright position.
• Application Settings • Screen & Sound Options • Advanced Options Note: Options & Settings is called Phone Settings if you have a customized menu.
Setting redial options You can set Redial to dial the last number you dialed or to display a list of the last numbers you dialed. 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Call Settings.
Turning button click sounds on and off 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Screen & Sound Options. 5. Press Select or OK . 6. Select Button Clicks. 7. Press Change or OK to turn sounds on or off.
1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Application Settings. 5. Press Select or OK .
Note: The LED next to the feature name indicates if the feature is currently on or off. If the light is on, the feature is on. Calling a person from the directory 1. From the Phone screen, scroll right to access the Features menu. 2. Select Directory.
answering the incoming call; otherwise, you will drop the active call when you answer the other one. Sending an incoming call directly to voicemail Press To Vmail to send an incoming call directly to voicemail. Ignoring an incoming call Press Ignore to turn off the ringer for an incoming call.
Muting a Call If a call is on mute and you switch between the handset, headset, or speakerphone, the mute will be turned off. When the Mute button light is on, the call is muted. 1. Press Mute during a call so that the other person cannot hear you. 2.
Call Forwarding The Call Forward feature allows you to set a number to which your calls will be forwarded, or turn off call forwarding if it is already on. You must enter the telephone number where the calls will be forwarded each time you use this feature.
Putting a conference call on hold 1. Press Hold during a conference call. Note: When you put a conference call on hold, the other parties can still talk to each other. 2. Press Resume or OK to resume the conference call. Muting a person on a conference call You can silence a person on a conference call using the Silence softkey.
Joining a call on a bridged line You can join an existing call on a bridged line. 1. Select the bridged call in progress that you want to join. 2. Press Bridge . Making an outgoing call on a bridged line When you make a call on a bridged line, you are using another person’s line.
e. Press More > Abc to change between upper and lower case letters or to enter numbers. f. Press ABC again to cycle through the options (Abc/123/abc/ABC) until the type you want to use is displayed. g. Press More > Symbols to enter characters that are not on your dialpad.
Viewing call log details 1. Press Call Log . 2. Select the number you want to view. 3. Press Details . 4. Press Back to return to the list view. Adding an entry from the call log to your Contacts list 1. Press Call Log . 2. Select the number you want to add to your Contacts list.
Getting Your Messages Press the Message button to connect directly to your voicemail system. The lighted Message button and a red light on the upper right-hand corner of your telephone indicate when you have messages waiting. Your messages are an administered function.
An important point after buying a device Avaya 9620 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya 9620 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya 9620 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya 9620 you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya 9620 will certainly help you make a decision on the purchase.
If you already are a holder of Avaya 9620, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya 9620.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya 9620. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya 9620 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
