Instruction/ maintenance manual of the product 4602 Avaya
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IP Office 5602/4602 Phone User Guide Issue 2b (20th July 2005).
5602/4602 Phone User Guide Page ii IP Office Issue 2b (20th July 2005) T able of Content s The Te lephone .................................................................................................................. .......... 3 Overview ........
5602/4602 Phone User Guide Page 3 IP Office Issue 2b (20th July 2005) The T elephone Overview This guide covers the use of the Avaya 5602 and 4602 telephones on the Avaya IP Office telephone system. Both phones are similar, however the 5602 is only supported on the IP Office whereas the 4602 is supported on a range of Avaya telephone systems.
5602 User 5602/4602 Phone User Guide Page 4 IP Office Issue 2b (20th July 2005) 1. Display and Call Appearance Keys: Two Call Appearance Keys allow the user to handle multiple calls and the display shows call informat ion. Details on system features (allocated by your System Administrator) can also be displayed.
The Telephone 5602/4602 Phone User Guide Page 5 IP Office Issue 2b (20th July 2005) Call Appearance Key Icons The icons displayed against the Call Appearance Keys allow you to determine the status (for example, on Hold) of each call. Icons also indicate whether a feature has been activated for a particular button.
5602/4602 Phone User Guide Page 6 IP Office Issue 2b (20th July 2005) Basic Call Handling Features Answer a Call When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the associated call appearance display.
Basic Call Handling Features 5602/4602 Phone User Guide Page 7 IP Office Issue 2b (20th July 2005) Redial The Redial feature automatically redials the last ext ension or outside number (up to 24 digits) yo u dialed. To redial the last number that you dialed 1.
5602 User 5602/4602 Phone User Guide Page 8 IP Office Issue 2b (20th July 2005) Hold If, with a call in progress, a second call arrives and is shown against a C all Appearance key, you can then Hold the first call and answer the second call. To put an existing call on hold: 1.
Basic Call Handling Features 5602/4602 Phone User Guide Page 9 IP Office Issue 2b (20th July 2005) Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension: 1.
5602 User 5602/4602 Phone User Guide Page 10 IP Office Issue 2b (20th July 2005) Conference The Conference feature allows you to conference other parties (including yourself) into a call. Note: The number of parties allowed in a conferen ce is controlled by your telephone system.
5602/4602 Phone User Guide Page 11 IP Office Issue 2b (20th July 2005) System Features Introduction As well as your phones specific features, you can acce ss a number of system features by dialing short codes. These instructions are for the system's default configuration.
5602 User 5602/4602 Phone User Guide Page 12 IP Office Issue 2b (20th July 2005) Diverting Calls You can divert your calls to another extension. In the examples below N is the extension to which you want your calls diverted.
System Features 5602/4602 Phone User Guide Page 13 IP Office Issue 2b (20th July 2005) Default Feature Codes The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials.
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5602/4602 Phone User Guide Page 15 IP Office Issue 2b (20th July 2005) Index 0 07*N 13 1 10*N 12, 13 11*N 12, 13 12*N 12, 13 13*N 12, 13 14*N 12, 13 2 20*N 13 201 forwarding 11 21*N 13 3 32*N 13 33*N .
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5602/4602 Phone User Guide Page 17 IP Office Issue 2b (20th July 2005).
5602/4602 Phone User Guide Page 18 IP Office Issue 2b (20th July 2005) Performance figures and data quoted in this docum ent are typical, and must be specifically confirmed in writing by Avaya before they becom e applicable to any particular order or contract.
An important point after buying a device Avaya 4602 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya 4602 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya 4602 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya 4602 you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya 4602 will certainly help you make a decision on the purchase.
If you already are a holder of Avaya 4602, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya 4602.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya 4602. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya 4602 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
