Instruction/ maintenance manual of the product 4406D+, 4412D+, 4424D+, 4424LD+ Avaya
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4406D+, 4412D+. 4424D+, and 4424LD+ T elephones User ’ s Guide Back Panels: Front Panels: Programming and Feature Codes Displays Y our T elephone Call Handling Using Features Programming and Feature Codes Copyright 2000 Avaya Inc.
Your Telephone Line Buttons Spkr In this User Guide, fixed buttons on your telephone are indicated by a solid red background ( ). Buttons you label and program are represented by red letters on a white background ( ). Line buttons are buttons used to make or receive inside or outside calls.
Steady red The line you are using or will use when you lift the handset or press . Steady green The line is in use, or the feature programmed onto the line button is on. Flashing green An incoming call is ringing on this line button, or a call you transferred is returning on this line button.
Dial tone (steady tone) You can make a call. Busy (slow repeating tone) The phone you are calling is busy. Fast busy (fast repeating tone) No lines are available. Error (alternating high-low tones) You dialed or used a feature incorrectly. Confirmation (double break in dial tone followed by steady tone) You used a feature correctly.
To answer an outside or inside call, do one of the following: Press . Lift the handset. Use the headset. To enable Hands-Free Answer on Intercom: Press a programmed button, which allows you to respond to voice-signaled (not ringing) intercom calls without having to lift the handset or press any buttons.
To transfer a call to a voice mailbox: 1 : Do one of the following: Press the programmed button, and press . Press the programmed button (see "Direct Voice Mail" under "Covering Calls Features"). Select Direct Voice Mail from the display ( DicVM or Direct VM ).
Call Handling While connected to the first party: 1 : Press . The system puts the call on hold and selects an button. 2 : Connect with the next party. You can connect to the next party by: Dialing an outside telephone number or an extension. Retrieving a call on hold.
To program a button: 1 : Label a button as "Feature." 2 : Press . 3 : Lift the handset. 4 : Enter programming mode by pressing . 5 : Press the button you labeled.
Using Features EXT 0 0 # 0 0 # 78 2 Features that dial numbers automatically may need special characters to allow for correct dialing or system response. Inserts 1 5 second pause in the dial sequence. Consecutive pauses are allowed. P appears on the display.
To use Hands-Free Answer Intercom (HFAI), you must program an HFAI button onto a button. When you press , you can talk to a person who calls you on an intercom call without lifting the receiver. To program an HFAI button: + lift handset + + + + . To program onto a button: + lift handset + ++ + .
There are two types of paging: Group , where you can broadcast an announcement through the speakerphones of telephones on extensions that are placed into paging groups. Loudspeaker , where you can broadcast an announcement over a loudspeaker connected to the system.
To program onto a button: + lift handset + ++ + . Pickup allows you to answer calls that are ringing, parked, or on hold anywhere in the system. There are two types of Pickup: Individual and Group. Use Individual Pickup to pick up a call for one specific extension.
EXT EXT EXT EXT Coverage allows a call ringing at one extension (a sender) to ring at another extension (a receiver) at the same time, and to be answered at either extension. There are two types of Coverage: Individual and Group. Individual Coverage can be Primary or Secondary Coverage.
Use Forward to send calls arriving at your extension to another number. This number can be an inside extension, an extension on another system in a private network, or an outside number. Turn on forward from your extension. To send calls to an extension: (or )+ + the extension number.
Programming and Feature Codes Covering Calls Features (continued) You can cancel Follow Me and Forward from the sending or receiving telephone. If you forward your calls to an outside number, you can cancel from your extension or from a remote location by using Remote Access.
Use Auto Dial buttons for one-touch dialing of frequently called telephone numbers. You can program two types of Auto Dial buttons: Inside and Outside. On the 4406D+ telephone, use Personal Speed Dial instead of Auto Dial buttons. To program an Inside Auto Dial button: + lift handset + + + + the extension number.
If you have a 4424LD+ telephone, you can create your own personalized list of names. To add listings: + Directory + Personal Dir + Enter New + Type up to an 11-character name (Select A-F from the disp.
Programming and Feature Codes Directory and Speed Dialing Features (continued) Use Personal Speed Dial on a 4406D+ telephone to program up to 24 numbers that can be dialed by using a two-digit code. To prevent the loss of programming on your buttons, do not use Personal Speed Dial on a 4412D+, 4424D+, or 4424LD+ telephone.
Do Not Disturb prevents calls from ringing and prevents paging over a speakerphone. You must program a Do Not Disturb button to use this feature. To program a Do Not Disturb button: + lift handset + + + + . Programming and Feature Codes Do Not Disturb Privacy Functions 4 7 EXT DND 0 0 # 0 0 # This feature should be programmed on a button with LEDs.
Programming and Feature Codes Inspect allows you to see information about an incoming call that is ringing, alerting, or on hold or to see what is programmed on a button. To use the Inspect feature, you press the programmed button and then the line button for the incoming call.
To use the Posted Message feature: For 4412D+, 4424D+, or 4424LD+ telephones: To post a message: + Posted Msg ( Post ) + Select the message from the display. To cancel a posted message: + Posted Msg ( Post ) + Cancel + . For 4406D+ telephones: To use posted messages, you must program a Posted Message button.
Feature names appear differently on the multiline 4400-Series telephones, depending on whether the display is a 2-line display (4406D+, 4412D+, and 4424D+ telephones) or a 7-line display (4424LD+ telephone).
4412D+ and 4424D+ Displays 2-line by 24-character . Takes you to MENU MODE screen (see figure). button Takes you to next screen. button Takes you to previous screen. Takes you to Home screen showing date and time. Four softkeys Use to select items from display.
4424LD+ Display 7-line by 24-character . Takes you to MENU MODE screen (see figure below). button Takes you to next screen. button Takes you to previous screen. Takes you to Home screen showing date and time. Ten softkeys Use to select items from display.
An important point after buying a device Avaya 4406D+, 4412D+, 4424D+, 4424LD+ (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya 4406D+, 4412D+, 4424D+, 4424LD+ yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya 4406D+, 4412D+, 4424D+, 4424LD+ - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya 4406D+, 4412D+, 4424D+, 4424LD+ you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya 4406D+, 4412D+, 4424D+, 4424LD+ will certainly help you make a decision on the purchase.
If you already are a holder of Avaya 4406D+, 4412D+, 4424D+, 4424LD+, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya 4406D+, 4412D+, 4424D+, 4424LD+.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya 4406D+, 4412D+, 4424D+, 4424LD+. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya 4406D+, 4412D+, 4424D+, 4424LD+ along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
