Instruction/ maintenance manual of the product 3.0.0 Avaya
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Avaya one-X™ Quick Edition Release 3.0.0 Telephone User Guide 16-601411 Release 3.0.0 November 2006 Issue 1.
© 2006 A vaya Inc. All Right s Reserved. Notice While reasonable ef forts were made to ensure that the information in this document was complete and accurate at the time of printi ng, Avaya Inc. ca n assume no liability for any errors. Chan ges and corrections to the information in this document may be incorporated in futur e releases.
Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 3 Customizing Y our Quick Edition IP T elephone . . . . . . . . . . . . . . . . . . . . . . 5 Introducing Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 Avaya one-X Quick Edition Release 3.0. 0 Telephon e User Guide November 2006 System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 5 Customizing Y our Quick Edition IP T elephone Introducing Y our T elephone Avaya one-X Quick Editio n sof tware is embe dded in e ach Quick Edition IP telepho ne.
6 Avaya one-X Quick Edition Release 3.0. 0 Telephon e User Guide November 2006 Press the # key to display the IP address for th e telephone. Y ou can view network configuration information about your .
Customizing Your Quick Ed ition IP Telephone Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 7 6. Enter your old p assword, and then select the Next sof tkey . 7. Select the Ok sof tkey . 8. Press the Phone/Exit ( ) button.
8 Avaya one-X Quick Edition Release 3.0. 0 Telephon e User Guide November 2006 V iewing and Changing the User Language T o view the language settings 1. Access the User Options menu (see Displaying the Use r Options Menu on page 6). 2. Select Language Settings on the Main Menu .
Customizing Your Quick Ed ition IP Telephone Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 9 3. Select the Ye s softkey to enable the waiting tone or the No sof tkey to disable it. When the call waiting tone is enabled, you will hear a beep when a second call comes in.
10 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 Making and Answering Calls Making Calls The Quick Edition IP telephone provid es several wa ys to initiate a call: ma nually , using a speed dial button, using the call log , using the corpor ate directory , and using your personal directo ry .
Making and Answering Calls Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 11 1. Press the Options ( ) button. 2. Select Call Log on the Main menu. 3. If you want to dial a previ ously dialed number , select the Out soft key .
12 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 2. T o hang up, perform one of the following actions: ● return the handset to its cra dle. ● press the S peaker ( ) button. ● press the Headset ( ) button. T o ignore an incoming call ● Select the Ignore softkey while the telephone is ringing.
Call Handling Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 13 T o put an active call on hold while you answer a second call If someone calls you while you are engaged in a call, you will be alerted to the call by the Message W aiting indicator , which begins to flash.
14 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 For example, a store clerk can answer a call, “p ark” the call, and page another dep artment to take the call. Anothe r clerk in a differe nt area of the store can retrieve the call and talk to the party .
Call Handling Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 15 ● press the Headset ( ) button. 2. Press the Retrv soft key . A list of parked calls appears, each with a unique identifier . The identifier includes the extension number of the Quick Edition IP te lephone that was used to p ark the call.
16 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 T o place all p articip ant s on hold 1. Press the Hold ( ) button. The display shows an associated HELD sof tkey on the right side of the displa y .
Call Handling Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 17 1. Select the CFwd sof tkey . 2. Select Af ter 3 Rings on the Call Forwarding menu. 3. Select the On sof tkey . 4. Press the Phone/Exit ( ) button. T o forward calls to a directory number 1.
18 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 3. Select the Chg softkey . 4. Select the - or + sof tkey to decrease or increase the n umber of rings. The current number of rings is displayed at the top of the display .
Using Call Logs Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 19 T o disable zero redirect 1. Access the User Options menu (see Displaying the Use r Options Menu on page 6). 2. Select V oicemail on the User Options menu. 3.
20 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 Tip : Tip: The display area may show a subset of the total number of entries stored on your telephone. T o view the next set of entries, press the Page Right ( ) button. T o view the previous set of entries, press the Pa ge Left ( ) button.
Using Voice Mai l Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 21 Using V oice Mail Use the voicemail to view a the list of me ssages, and play , copy , or delete messages. Y ou can save caller records to your Personal directory or to a S peed Dial button.
22 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 Note: Note: See also Recording and Managing Personalized V oicemail Greetings on page 23 and Zero-Redirect on p age 18).
Using Voice Mai l Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 23 T o listen to a voicemail message while the message is being recorded 1. When the caller begins to record a messag e (after ringing stops), select the Ls tn softkey .
24 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 4. Lift the handse t and prepare yo urself to make the recording. 5. Select the Rec softkey , speak your name clearly into the microphone, and then select the Sto p softkey or h ang up.
Using Other Features Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 25 3. Select Record Greeting on th e V oicemail Options menu. 4. Select the Del softkey . 5. When you are prompt ed to delete the greeting, select the Ye s softkey .
26 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 3. Select the Chg softkey . The cursor is placed at the end of the existing name.
Using Other Features Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 27 4. Select My Personal Dir on the Copy Entry T o menu. 5. Select the Ok sof tkey . 6. Select the Exit sof tke y to display the previous menu, o r press the Phone /Exit ( ) button.
28 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 T o delete an entry from your personal directory 1. Select the Dir sof tkey . The Corporate directory is displayed. 2. Select the MyDir sof tkey . 3. Select the Line/Feature ( ) button beside the entry that you want to delete.
Speed Dial Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 29 Using the web-based administration interface (see “Managing Extension Numbe rs” in the Ava y a one-X Quick Edition System Administration Guide ), a Quick Edition IP telephone ca n be configured to respond to p ages to a specific zo ne, from 2 to 9.
30 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 8. Select the Line/Feature ( ) button beside any available S peed Dial number to assign the entry to the S peed Dial numbe r . 9. T o assign the entry to the S peed Dial number , select the Save softkey .
Registration Information for Optional Fe atures Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 31 T o edit a speed dial entry Y ou can change the name, number , and/or button assignment of a S peed Dial entry . 1. Press the Options ( ) button.
32 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 Email Notification of V oicemail When configured and enab led, the email-notification-of-voicemail feature sends e-mail messages to alert users whenever new voicema il messages are rece ived.
Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 33 Appendix A: Options Menus T elephone Options T able 1: T elephone Options - T elephone User Option Menu 1. Passwor d Change p assword or turn p assword on or of f. 2. Call Forward Enable, disable, and mo dify call forwarding settings.
Appendix A: Options Menus 34 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 T able 2: T elephone Options - Web Inte rface Menu Change Password Enter existing password, enter new p a ssword, and confirm new password. Home Call Forwarding.
System Options Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 35 System Options T able 3: System Options - T elephone Menu 1. Change Passwo rd Enter existing password, enter new p a ssword, and confirm new password. 2. Set Management 1.
Appendix A: Options Menus 36 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 T able 4: System Options - W eb Interface Menu Change Admin Password Enter existing password, enter new password, and confirm new password.
Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 37 Index Index A Announcement, through paging . . . . . . . . . . . 28 Answering calls, ways to answer . . . . . . . . . . . 11 Applications overview . . . . . . . . . . . . .
38 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 Index O Operator enabling within Voicemail . . . . . . . . . . . . 19 redirection from Voicem ail . . . . . . . . . . . . 18 specifying extension . . . . . . . . . . . . . .
Avaya one-X Quick Edition Relea se 3.0.0 Telephone User Guide November 2006 39 Index setting options through telephone butto ns . . . . 23 supported callers action s . . . . . . . . . . . . 21 what callers hear . . . . . . . . . . . . . . . . 21 Volume, adjusting .
40 Avaya one-X Quick Edition Release 3.0.0 Telepho ne User Guide November 2006 Index.
An important point after buying a device Avaya 3.0.0 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avaya 3.0.0 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avaya 3.0.0 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avaya 3.0.0 you will learn all the available features of the product, as well as information on its operation. The information that you get Avaya 3.0.0 will certainly help you make a decision on the purchase.
If you already are a holder of Avaya 3.0.0, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avaya 3.0.0.
However, one of the most important roles played by the user manual is to help in solving problems with Avaya 3.0.0. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avaya 3.0.0 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
