Instruction/ maintenance manual of the product VC240 Samsung
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SyncMaster VC240 Video Conference Monitor User Manual The color and the appearance may differ depending on the product, and the specificatio ns are subjec t to change without prior notice to improve the performance.
Table Of Contents MAJOR SAFETY PRECAUTIONS Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Custody and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Safety Precautions .
1 Major Safety Precautions 1-1 Before You Start Icons used in this manual Using this Manual • Make yourself fully aware of the sa fety precautions before usi ng this product. • If a problem occurs, refer to the 'Troubleshooting' secti on.
1-2 Custody and Maintenance External Surface and Screen Maintena nce About persistent images • Displaying a still image for a long time can create a persiste nt image or stain on the screen. If you intend to leave the display on, but will not use it for a long time, set the po wer-saving mode or a screen saver on to protect the screen.
Major Safety Precautions 1-3 1-3 Safety Precautions Icons used for safety precautions Meaning of Signs Power Related The following images are for your reference and may differ depending on models and coun tries.
1-3 Major Safety Precautions Caution Installation Related Warning Avoid unplugg ing the power plug while the product is opera ting. • Otherwise, it may damage the product due to electric shock. Make sure to use only the power c ord supplied by our company.
Major Safety Precautions 1-3 Caution Cleaning Related Avoid installing the pr oduct in a location exposed to dus t, moisture (saun a), oil, smoke or water (rain drops) and installing it within a vehicle.
1-3 Major Safety Precautions Caution Usage Related Warning Before cleaning th e product, unpl ug the power cord. • Otherwise, it may result in electric shock or fire. When cleaning the product, do not sp ray water directly over the pr oduct parts. • Make sure that water does not enter the prod uct.
Major Safety Precautions 1-3 If you drop the product or the case is dam- aged, turn the power off and unplug the power cord. Contact a service center. • Otherwise, it may result in fire or electric shock. Avoid placing objects such as toys and c ookies on top of the prod uct.
1-3 Major Safety Precautions Caution Displaying a still image for a long time may create a persiste nt image or stain o n the screen. • If you do not use the pr oduct for a long time, use the power-savin g mode or set the screensaver to the moving picture mode.
Major Safety Precautions 1-3 Maintaining the Correct Post ure when Using this Product Maintain the correct posture when using this product. • Straighte n your back. • Keep a distance of 45~50 cm from your ey es to the screen. Look down at the screen and face the screen forward s.
2-1 Installing the Product 2 Installing the Product 2-1 Package Contents • Unpack the product and check if all of the following conte nts have been included. • Store the packaging box in case you need to move the Product later. • If any items are missing, contact your dealer.
Installing the Product 2-2 2-2 Installing the Stand Before attaching th e stand, place a soft cloth on a flat, sta ble surfac e, and then place the produ ct onto the cloth so that the screen is facing downwards. Caution: When placing the prod uct on a flat surface, you ca n damage the pro jection on the camera.
2-2 Installing the Product Disassembly is in the reverse order of assembly. Turn the connecting screw at the bottom of the stand fully so that it is completely fixed. After installation of the base is complete, stand the produ ct up. • Remove the stopper pin.
Installing the Product 2-3 2-3 Removing the Stand Before removing the stand, place a soft cl oth on a flat, stabl e surface, and then pl ace the prod uct onto the cloth so that the screen is facing downwards. Caution: When placing the prod uct on a flat surface, you ca n damage the pro jection on the camera.
2-4 Installing the Product 2-4 Installing a VESA Wall Mount or Desk Mount This product has a 100 mm x 100 mm / 200 mm x 100 mm VESA compatible stand mount. To attach a VESA comp atible wall mount, follow these steps: 1. Turn the product off, and the unplug the power cord from the wall outle t.
Installing the Product 2-5 2-5 Connecting with a PC The connecting parts may differ depen ding on the p roduct model. • Connect the monitor to your PC as illustrated when you in tend to use the monito r as a comput er display only, and do not intend to use the video call function.
2-6 Installing the Product 2-6 Connecting to the Vi deo Conference Monitor The connecting pa rt may differ de pending on th e product mo del. • Connect the monitor to your PC as illustrated when you intend to u se the monitor as a computer display and to send and receive video calls or participate in video conferences.
Installing the Product 2-6 Ferrite Co re • The ferrite cores are used to shield the cables from interference. • When connecting a cable , open the ferrite core and clip it around the cable near the plug.
2-7 Installing the Product 2-7 Kensington Lock A Kensington Lock is an anti-the ft device that enables users to lock the pro duct so that they can safely use it in publi c locat ions.
Using the product 3-1 3 Using the product 3-1 System Warm-up A 30-second stand-by time is require d after you turn the product on. • The Initializing System graphic appears each time you turn the product on. • If you want to receive a video call without turning the product off, set <Stand by> and <Max.
3-2 Using the product 3-2 Standard Signal Mode Table • If you select one of the standard Display Modes listed below (for example, 800 x 600 or 1440 x 900), your monitor will automatically adjust your screen to the correct Horizontal and Vertical frequency.
Using the product 3-3 3-3 Installing the Device Driver • The device driver is included on the CD-ROM supplied with the product. If the supplied driver file is corrupted,yo u can download the monitor driver b y clicking Support > Downlo ads at http://www.
3-4 Using the product 3-4 Product Operating Buttons Product Information You can use yo ur monitor as a stand ard monitor or as a Vi deo Call monitor. The V ideo Call functions are built into the monitor. Some functions may not operate when using the pro duct as a monitor, sin ce they are design ed only for the v ideo call function.
Using the product 3-4 If the OSD is on the screen, use th is button to select a function When the OSD is not on the screen, use thi s butt on to switch the input sign al (PC/DVI/VC).
3-5 Using the product 3-5 Video Conferencing Features with RADVISION SCOPIA Infrastructure You can use the VC240 by itself for High Defini tion point to point video calls.
Using the product 3-5 High End Desktop Vi deo Conferencing Managers and executives who are using the VC240 for their video ca lls want ways to extend video conferencin g easily to large numbers of remote and desktop users and make communi cations more efficient, easier, and broader in reach.
3-5 Using the product Conference Recording and Streaming Conference Recording can also be enabl ed through RADVISION ’s SCOPIA solution. The recordin g feature capt ures audio, video, and data, preserving meetings in High Definition fo r future playback.
Using the product 3-6 3-6 Remote Control TV's or other ele ctronic devices near the monitor can affect th e performance of the remote control by interferring with the signal the remote uses to transmit to the mon itor, POWER Turns the product On/Off.
3-6 Using the product CALL Dials a video call. HOLD Allows you to hold the current call (while staying connected) to speak with some one else. This function will be available later. Number Buttons Allows you to input numbers and text according to the input mode.
Using the product 3-6 Installing Batteries in the Remote Control 1. Open the cover on the back of the remote control as shown in the picture. 2. Install two AAA size batteries. Make sure to match the + and - ends of th e ba tteries with the diagram inside the compartment.
3-7 Using the product 3-7 LAYOUT Modification The VC mode displays a video call screen in full screen. You can change the vi deo call layout using the 'LAYOUT' button on th e remote control.
Using the product 3-8 3-8 Using the Screen Adjustment Menu (OSD: On Screen Display) The Screen Adjustment Menu (OSD : On Screen Display) Structure Pressing the " " button on the remote contr.
3-8 Using the product 1. Call list : Shows the list of incoming and outgoing calls. < Name > and < IP > are both dis played for cont acts registere d in the < Phone Book >. Only < IP > is displayed with < Name > left blank for contacts not registered in the < Phone Book >.
Using the product 3-8 Call history Displays the recent call list for <Recei ved>, <Sent> and <Misse d> calls. The registered <Name> and the time of last call are displayed for an <IP> saved in the <Phone Book>. <IP> and the time of last call are displayed for an <IP> that was not saved.
3-8 Using the product 5. <View> : Allows you to view detailed call record s. 6. < Unselect All > : Deselects a list. Phone book Pressing the PHONE BOOK button on the remote control will display <Phone book>. Settings Pressing the SETUP button on the remote control will display the <Settings> menu.
Using the product 3-8 General Menu Network IP Settings User Name Phone Number Network Preference H.323 Settings SIP Settings Network Test Audio Sounds Camera Power Frequency White Balance Brightness Flip PC / DVI VC MENU DESCRIPTION Language Select a language for the OSD .
3-8 Using the product Call Control Menu Security Creates a user password with a four-digit number. • <Functions Lock> - <Change PIN> The default pass word is 0000 . SW Upgrade Updates your software through the network. Disabled while on the line.
Using the product 3-8 Input Menu Default Call Type Selects a desired call type. • <Video> - <Voice> Call Quality • <Video Mode> - Gives priori ty to pictur e quality and frame rate. • <Sharpness> - Gi ves priority to frame ra te over pictu re quality duri ng communication.
3-8 Using the product Picture [ PC / DVI ] Menu PIP Position Moves the PIP screen to a desired location. • < > - < > - < > - < > Becomes activated in PIP mode. The PIP mode becomes activated when the LAY OUT button on the remote control is pressed.
Using the product 3-8 Picture [ VC ] Menu Auto Adjustment Using the <Auto Adjustm ent> function, the mo nitor automatically adjusts video signals it receives. The values of <Fine>, <Coarse > and <PC Positi on> are adju sted automatically.
3-8 Using the product Network The network menu is d isabled while on the lin e. MENU DESCRIPTION Mode Select a pre-set screen mode for the monitor or change the screen setting s to suit your pr eferences. • <Dynamic> Select this mode to v iew a sharper image th an in <Standa rd> mode.
Using the product 3-8 Audio Network Preference Select the basic protocol to be used during a call. H.323 Settings Change the H.323 se ttings (gatekeeper, etc.). SIP Settings Configure the SIP proxy server information. • <SIP Proxy Server> - Turn on/ off the proxy server.
3-8 Using the product Camera Pointing the camera directly at a light sourc e, such as an electric la mp, can cause blu rry images. The picture may look unnatural in a d ark environment. MENU DESCRIPTION Power Frequency Adjust the camera frequency. • <50 Hz> - < 60 Hz> White Balance Adjust the white balance of the camera images.
Troubleshooting 4-1 4 Troubleshooting 4-1 Monitor Self-Diagnosis • You can check if the pro duct is working prop erly by using the Se lf-Diagnosis function . • If the monitor displays a blank screen and the Power LED blinks even if the prod uct and th e PC are connected, run the Self-Diagnosis function.
4-2 Troubleshooting 4-2 Before Requesting Service • Please check the following solutions before requesting after-s ale s service. If the proble m continues, please contact your nearest Samsung Electron ics Service Center or visit the Support pa ge at www.
Troubleshooting 4-2 THE COLOR IS DISPLAYED IN 16 BIT (16 COLORS). THE COLOR HAS BEEN CHANGED AFTER CHANGING THE GRAPHICS CARD. Did you install the device driver for the produ ct? Wi ndows ME/XP/2000 : Set the color agai n by selecting Con- trol Panel → Display → Settings.
4-3 Troubleshooting 4-3 FAQ FAQ PLEASE TRY THE FOLLOWING How can I change the frequency (refresh rate) of the video signal? You have to change the frequency of the graphics card .
More Information 5-1 5 More Information 5-1 Specifications Class B (Information Communication equipme nt for residential use) This device has been registered regardin g EMI for home use (Class B). It may be used in all areas. (Class B equipment emits less electromagnetic waves than Class A equipment.
5-2 More Information 5-2 Power Saving Function This product provides a power saving func tion that automatical ly tu rns the screen off when the product is not used for a predetermined period of time to reduce power consumption.
More Information 5-3 5-3 Contact SAMSUNG WORLDWIDE If you have any questions or comments relating to Samsung pr oducts, please contact the SAMS UNG customer care center. NORTH AMERICA U.S.A 1-800-SAMSUNG (726-7864) http://www.samsung.com/us CANADA 1-800-SAMSUNG(726-7864) http://www.
5-3 More Information HUNGARY 06-80-SAMSUNG(726-7864) http://www.samsung.com/hu ITALIA 800-SAMSUNG(726-7864) http://www.samsung.co m/it LUXEMBURG 02 261 03 710 h ttp://www.samsung.com/lu NETHERLANDS 0900 - SAMSUNG (0900-7267864) (€ 0.10/Min ) http://www.
More Information 5-3 MALAYSIA 1800-88-9999 http://www.samsung.com/my NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com/nz PHILIPPINES 1800-10- SAMSUNG(726-7864) 1800-3-SAMSUNG(726-7864 ) 1800-8-SAMSUNG(726-7864 ) 02-5805777 http://www.samsung.
5-4 More Information 5-4 Correct Disposal of This Product (Waste Electrical & Electroni c Equipment) - Europe only (Applicable in the Eu ropean Union a nd other European countries with separate collection systems) This marking on the product, accessories or literatu re indi cate s that the product and its electronic accessories (e.
An important point after buying a device Samsung VC240 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung VC240 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung VC240 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung VC240 you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung VC240 will certainly help you make a decision on the purchase.
If you already are a holder of Samsung VC240, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung VC240.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung VC240. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung VC240 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
