Instruction/ maintenance manual of the product STD 12B Samsung
Go to page of 53
DC S DIGITAL COMMUNICATIONS SYSTEM K EYSET U SER G U I D E L CD 24B S TD 24B L CD 24Bi L CD 12B S TD 12B 6B E N H A N C E D – Australian version – »£¡÷«‚USER-æ’ ∫ Œ ∫ – 98.
SYSTEM ACCESS CODES The DCS telephone system has the following pre-set (default) feature access codes. These codes can be used if a key is not available for the feature you want to use.
LCD 24B STD 24B LCD 24Bi LCD 12B STD 12B 6B ENHANCED KEYSET USER GUIDE S A M S U N G D I G I T AL COMMUNICATION SYSTEM JUNE 1998 »£¡÷«‚USER-æ’ ∫ Œ ∫ – 98.
SAMSUNG ELECTRONICS CO. L T D P u bl i c a ti on I nf o rm at i o n S am su ng E le ctr on ics r e s e r ve s t he rig ht with out pr ior no tic e t o re v ise inf o r - m a t ion in thi s p ub l i c a tio n fo r an y r e a s o n .
TABLE OF CONTENTS THINGS YOU SHOULD KNOW USER ORIENTA T I O N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 CALL INDICA T I O N. . . . . . . . . . . . . . . . . . . . . . . .
INTERCOM CALLS MAKING A CALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 ANSWERING INTERCOM CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAIN DIALLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 9 A U TO M A TIC REDIAL/RETRY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C U S T OMISING YOUR KEYSET SELECT RING T O N E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1 CHANGE YOUR P A S S C O D E. . . . . . . . . . . . . . . . . . . . . . . . . . . .
THINGS YOU SHOULD KNOW USER ORIENTA T I O N DCS telephones are called "keysets." They contain buttons or "keys" that are used to access or activate the many features of your DCS system. The keys with paper designation strips are programmable keys which can be programmed for a specific functions on your keyset that you require.
red on other keysets. You never lose sight of your calls while they are on hold. They stay right where you put them and are identified with a green flashing light. Some simple rules to remember: • Any steady LED indicates the line or feature is in use.
3 WARNING The handset receiver on the Keyset may retain metallic objects. Care should be taken when using the handset in the vicinity of small metal objects.
LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. LCD 24B or STD24B KEYSET LA Y O U T 4 S C R O L LK E Y Used to scroll through displays.
LCD 12B or STD12B KEYSET LA Y O U T 5 LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover.
6 LCD 24Bi KEYSET LA Y O U T LABELLING PROGRAMMABLE KEYS At the right edge lift up the plastic cover and remove the designation s t r i p . Label the designation strip and replace. Insert the plastic cover pressing firmly to click place. SOFTKEYS Used to activate feature via the display.
6B ENHA NCED KEYSET LA Y O U T LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover.
8 ADD-ON MODULE(AOM) LA Y O U T FLEXIBLE FEATURE CONTROL KEY RED LED INDICATOR »£¡÷«‚USER- ∫ ª π Æ 98.7.16 12:52 PM ∆ ‰¿Ã¡ˆ8.
9 MAKING AN OUTSIDE CALL • Lift the handset and press an idle outside line button or dial the outside line access code • Dial the telephone number • Finish the call by replacing the handset or pressing the A N S / R L S k e y .
10 UNIVERSAL ANSWER DEVICE To answer calls ringing on a loud ringer dial 6 7 or press the U A k e y . RECALL DIAL T O N E Press the F L A S H or N E W button to disconnect your existing call, wait for dial tone and then make a new call on the same line.
11 MAKING A CALL • Dial the extension number or group number or press a Direct Station Select D S S k e y . • Wait for the party to answer. If you hear a brief tone burst instead of ringback tone, the station you called is set for Voice announce or Auto answer.
12 NOTES: A callback will be canceled if not answered within 30 seconds. If you have set a callback, your C B K key will light. BUSY STATION CAMP-ON When you call another station and receive a busy signal but you do not want to wait for a callback: • Press the C A M P key or dial 45 • The called station will receive off-hook ring tone.
13 SYSTEM HOLD • When you are connected to any call, press H O L D . The button associated with the call will flash green. • To return to the caller, press the H O L D key and the green flashing light will go steady green again.
14 NOTE: Repeatedly pressing the T R S F key will toggle between the outside and inside party and internal extension. RETRIEVING CALLS HELD AT ANOTHER STA T I O N To retrieve a line is on hold that does not appear on your keyset, • Dial 12 plus the line number or the extension number of the station that placed the call on hold.
15 CALL W A I T I N G If an outside call has been camped on to your phone or another station has camped on to you: • You will hear off hook ring and the C A L L button will flash green. • Press the flashing button to answer; your other call will go on hold automatically if your station has the Automatic Hold feature set.
16 F O R WARDING CALLS You may forward your calls to another station, group of stations or an external telephone number. If you have FWD ALL , FWD BUSY , and FWD NO ANSWER keys, a steady red light reminds you what forward condition is activated. To clear all call forwards: • Dial 6 0 0 .
17 F O R WARD FOLLOW ME When you want all calls to your extension forwarded to the extension you are now at: • Dial 6 0 5 plus your extension number. • Receive confirmation tone and hang up. F O R WARD TO AN EXTERNAL N U M B E R To forward outside calls to a number outside of your business, you must have a FWD EXTERNAL button on your keyset.
18 SPEED DIALLING You can dial a preprogrammed telephone number stored in the system-wide speed dial list of numbers (500-999 for the DCS or 500- 699 for the DCS Compact) or from your personal list of numbers 00- 1 9 : • With handset on-hook, press S P D or dial 1 6 .
19 • The E key is used to hide digits. Press E and all subsequent digits will be hidden. Press E again to begin displaying digits. • The F key is used to enter a name. See Personal Speed Dial Names under Display Features below. • Use the H O L D key to clear a speed dial number.
20 number location OR • Manually dial additional digits after the speed dial number. A U TO M A TIC REDIAL/RETRY When you are making an outside call and you receive a busy signal, The system can automatically redial the number for you.
21 RECORDING A VOICE DIAL NAME • Lift the handset. • Press the V R E C key or dial 6 8 2 . • Enter your station passcode. • Enter the personal speed dial bin number, eg. 0 5 • After the short tone burst, clearly speak the name into the mouthpiece of the handset.
22 MAKING AN INTERNAL P A G E To make an announcement through the keyset speakers: • Lift the handset. • Press P A G E key or dial 5 5 . • Dial the desired zone number 1, 2, 3 o r 4 . O R • Dial 0 to page all internal zones. • After the attention tone, make your announcement.
23 MEET ME P A G E • Lift the handset. • Press the MEET ME PAGE (MMPG) key or dial 5 4 . • Dial the desired zone number. • After the attention tone, instruct the paged person to dial 5 6 . • Press WAIT or T R S F . • Remain off-hook until the person dials 5 6 from any phone.
24 CANCELLING MESSAGES To cancel a message indication that you left at another station: • Dial 4 2 plus the extension number of the station at which you left a message. To cancel all message indications left at your keyset: • Dial 4 2 plus your extension.
25 PROGRAMMED MESSAGES When you will be away from your phone for any length of time, you may leave a programmed station message. Display stations calling you will see this message and be informed of your status or follow your instructions. • Dial 4 8 plus any of the message codes 0 1 - 2 0 listed below.
26 DO NOT DISTURB Use this feature when you want to block calls to your keyset. • While on-hook, press the D N D key or dial 4 0 1 . The D N D k e y flashed to remind you of this mode. To cancel D N D : • Press the D N D key again or dial 4 0 0 . The D N D light turns of f .
27 APPOINTMENT REMINDER/ALARM C L O C K Two types are available T O D A Y ONLY or DAILY. You can set up to three alarms for each type. When the alarm rings, you will hear three short rings repeated three times. Lift the handset to answer the alarm. If you do not, the alarm will alert you two more times at five minute intervals.
28 CALLING THE DOOR PHONE/ROOM M O N I TO R You may call the door phone and listen to what may be happening outside or in another room. • Dial the extension number of the door phone • You will be connected to the door phone and you can listen or have a conversation.
29 LOCKING YOUR KEYSET You can allow/disallow incoming/outgoing calls from your keyset using this option. There are three possible levelst: 1. Unlocked - you can use your keyset without restriction, 2. Locked all - prevents anyone from making or receiving calls from your keyset.
30 When you receive an off-hook voice announcement, you will hear the announcement in the handset receiver or over the keyset speaker while continuing to speak to the original party. To answer the OHV A : • Press the flashing C A L L button on your keyset.
31 SELECT RING T O N E Each keyset user can select any one of eight ring frequencies: • While on-hook, press T R S F followed by 111 . • Dial 1 - 8 or press the U P and D O W N keys to hear each tone. • When you hear the tone that you prefer, press T R S F to save it.
32 HEADSET OPERA T I O N Keyset users can switch between headset mode and handset mode. When using headset mode, press the A N S / R L S key to answer and release calls. • While on-hook, press T R S F followed by 1 1 0 . • Dial 2 1 to use the headset or 2 0 to use the handset.
33 RING PREFERENCE This feature sets the keyset to automatically answer ringing calls by lifting the handset or pressing the A N S / R L S k e y . Calls will always be answered in the order they arrived at your keyset. The alternative is to press the flashing button to answer a call allowing you to answer calls in the order you choose.
34 INTERACTIVE DISPLAY KEYS The three keys below the display are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same e f fect as pressing a programmed key. These "soft" keys are context sensitive and their functions change to present you with the best options for a particular call condition.
35 Each station group can have an 11 character name Outside and internal calls ringing to a station group will display [CALL N A M E ]. This allows you to answer calls directed to you differently than calls directed to your station group.
36 MANUAL TIMER Display phone users may use this feature to time an incoming or outgoing call or as a simple stopwatch. • Press the T I M E R button to start timing. • Press the T I M E R button again to stop timing. • Read the elapsed time in the display.
37 key selects a character. Pressing the next key moves the cursor to the next position. For example: if your message is “TAKE M E D I C A TION” , press 8 once to get the letter “T” . Press 2 once to get the letter “A” . Press 5 twice to get “K” .
38 Reminder Messages . • Press the T R S F key to store the speed dial name. • Repeat for each speed dial bin if needed. S T ATION NAMES You can assign an 11 character name to your keyset. This allow other display keyset users to call you using the directory dial feature.
39 NOTE: Confirm that the cursor is placed correctly before you enter the e x t e n d e r . SELECTING YOUR CLIP DISPLAY You can decide if you want to see the CLIP name or CLIP number in the display. Regardless of which one is selected, you can press the N N D key to view the other pieces of CLIP information.
40 To store a CLIP number: • Press the S TO R E k e y . The system displays the speed dial bin in which the number was stored. O R • Press the C L I P key and then press S C R O L L k e y . • Press the S TO R E soft key. • The system displays the speed dial bin in which the number was s t o r e d .
41 REVIEWING PAST CLIP CALLS Allows you to review CLIP information for 10-50 calls in a first-in, first- out basis. The list includes calls that you answered and calls that rang your keyset but that you did not answer. When reviewing this list, you can press one button to dial the person back.
42 WITH KEYSET The add-on module (AOM) is used when you need more programmable keys. The extra programmable keys are used exactly as are the ones on your keyset. Make them DSS/BLF keys, line keys, One Touch Speed Dial buttons or any combination of these and other feature keys.
43 PERSONAL SPEED DIAL NUMBERS C O D E NAME TELEPHONE NUMBER 0 0 0 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 1 0 11 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 »£¡÷«‚USER- ∫ ª π Æ 98.
44 PERSONAL SPEED DIAL NUMBERS C O D E NAME TELEPHONE NUMBER 2 5 2 6 2 7 2 8 2 9 3 0 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 4 0 4 1 4 2 4 3 4 4 4 5 4 6 4 7 4 8 4 9 »£¡÷«‚USER- ∫ ª π Æ 98.
45 M E M O »£¡÷«‚USER- ∫ ª π Æ 98.7.16 12:52 PM ∆ ‰¿Ã¡ˆ45.
An important point after buying a device Samsung STD 12B (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung STD 12B yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung STD 12B - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung STD 12B you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung STD 12B will certainly help you make a decision on the purchase.
If you already are a holder of Samsung STD 12B, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung STD 12B.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung STD 12B. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung STD 12B along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
