Instruction/ maintenance manual of the product MultiXpress M5370LX Samsung
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Samsung Multifunc tion Multi X pr ess M537x series M437x series BASIC User’s Guide BASIC User’s Guide This guide provides information concer ning installation, basic operation and troubleshooting on Windows.
2 BASIC 1 . Introduction Key benefits 6 Features by model 8 Useful to know 13 About this user’s guide 14 Safety information 15 Machine overview 20 Control panel 24 Connecting a network cable 25 Turn.
3 BASIC Basic copy 110 Using the Quick Copy menu 111 ID card copying 112 5 . Scan & Send (Scanning) Understanding the Scan & Send screen 115 Basic scan 123 Scanning with TWAIN-enabled software 124 Using Samsung Easy Document Creator 125 Mac scanning 127 Linux scanning 129 6 .
4 BASIC Replacing the toner cartridge 197 Replacing the imaging unit 200 Tips for avoiding paper jams 204 Clearing original document jams 205 Clearing paper jams 217 Understanding display messages 239 Power and cable connecting problems 248 Solving other problems 249 1 0 .
1. Introduction These are the main components of your machine: This chapter includes: •K e y b e n e f i t s 6 • Features by model 8 • Useful to know 13 • About this user’s guide 14 • Safe.
Key benefits Environmentally friendly • To save toner and paper, this machin e supports Eco feature (see "Eco tab" on page 75). • To save paper, you can pr int multiple pages on one single sheet of paper (see "Using special print features" on page 78).
Key benefits • Samsung Easy Printer Manager and Pr inting Status is a program that monitors and informs you of the ma chine’s status and allows you to customize the machine’s settings (see "Using Samsung Printer Status" on page 181 or "Using Samsung Easy Printer Manager" on page 178).
Features by model Some features and optional goods may not be available depe nding on model or country. Operating System ( ● : Included, Blank: Not available) Software You can install the printer driver and software when you insert th e software CD into your CD-ROM drive.
Features by model ( ● : Included, Blank: Not available) Samsung Easy Printer Manager Scan to PC Settings ● ● Fax to PC Settings ● ● Device Settings ● ● Samsung Printer Status ● ● Sam.
Features by model Variety feature Features M437x series M537x series Hi-Speed USB 2.0 ● ● Network Interface Ethernet 10/100/1000 Base TX wired LAN ● ● IEEE 1284B parallel connector a Google Cl.
Features by model Staple ○ ○ Document Feeder Dual Scan Document Feeder (DSDF) ● ● Automatic Document Feeder (ADF) Fax Multi-send ● ● Delay send ● ● Duplex send ● ● Duplex receive .
Features by model ( ● : Included, ○ : Optional, Blank: Not available) Copy ID card copying ● ● Reduced or enlarged copying ● ● Booklet ● ● Poster ● ● Book ● ● N-up ● ● Adjust background ● ● Image Shift ● ● Edge erase ● ● Duplex copy ● ● a.
Useful to know The machine does not print. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 69). • Remove the driver and install it again (see "Installin g the driver locally" on page 40).
14 1. Introduction About this user’s guide This user's guide provides information for your basic unde rstanding of the machine as well as detailed st eps to explain machine usage. • Do not discard this manual an d keep it for future reference.
15 1. Introduction Safety information These warnings and precau tions are included to pr event injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine.
Safety information 16 1. Introduction Caution 5 Operating method Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot.
Safety information 17 1. Introduction 6 Installation / Moving Warning Caution Do not block or push objects into the ventilation opening. This could result in elevated component tempera tures which can cause damage or fire.
Safety information 18 1. Introduction 7 Maintenance / Checking Caution Do not place the machine on an unstable surface. The machine could fall, ca using injury or machine damage. Use only No.26 AWG a or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine.
Safety information 19 1. Introduction 8 Supply usage Caution Keep the power cable and the contact surface of the plug clean from dust or water. Otherwise, this could result in electric shock or fire. • Do not remove any covers or guards that are fastened wi th screws.
20 1. Introduction Machine overview 9 Components Machine Power cord Quic k installation guide Software CD a a. The software CD conta ins the print drivers, user ’s guide, and software applicatio ns. Misc. accessories b b. Miscellaneous ac cessories include d with your machine may var y by country of purchase and specif ic model.
Machine overview 21 1. Introduction 10 Front view 3 5 6 7 8 12 13 10 9 2 1 4 18 16 14 15 17 22 20 19 21 11 1 Dual scan document feeder cover 9H i g h c a p a c i t y feeder a 17 USB port 2 Dual scan d.
Machine overview 22 1. Introduction 11 Inner view 12 Rear view 1 Toner cartridges 2 Front cover door 3I m a g i n g u n i t 2 1 3 1 Dual scan document feeder cable 2U S B p o r t 3 USB printer port 4 .
Machine overview 23 1. Introduction 13 Standard 2 Bin Finisher view(optional) 1 Standard 2Bin Finisher front door 2 Finishi ng tray 3T o p t r a y 4 Standard 2Bin Finisher front door handle 5S t a p l.
24 1. Introduction Control panel 14 Control Panel When you use the display screen, use your finger only. The screen may be damaged with a sharp pen or an ything else. 1 Display screen Shows the current machin e status and prompts during an operation. You can set menus easily using the display screen.
25 1. Introduction Connecting a network cable This machine has a bulit-in network interface card. You ca n connect your machine to a network using a network cable.
26 1. Introduction Turning on the machine Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or fire to the machine.
27 1. Introduction Understanding the LEDs 15 Understanding the status LED The color of the status LED indic ates the machine' s current status. • Some LEDs may not be available depending on mode l or country (see "Control panel" on page 24).
Understanding the LEDs 28 1. Introduction Check the message on the display screen. Fo llow the instructions in the message or re fer to the troubleshooting chapter (see "U nderstanding dis play messages" on page 239). If the problem persists, call for service.
Understanding the LEDs 29 1. Introduction 16 Understanding the power LED The color of the status LED indic ates the machine' s current status. Check the message on the display screen. Fo llow the instructions in the message or re fer to the troubleshooting chapter (see "U nderstanding dis play messages" on page 239).
30 1. Introduction Display screen and useful menu 17 Menu navigation You can tailor the machine’ s range of functions to fi t your needs with both menus and widgets. Access features by scrolling th rough the available on- screen menus. Manual terms Tap Lightly touch the screen and r elease your finger.
Display screen and useful menu 31 1. Introduction Add quick launch 1 From the display sc reen, tap the ( Settings ) icon > Display > More Settings > Quick Launch . 2 Select the desired quick launch function. • None: The icon is not shown. • Screen Capture ( ) : Capture the curre nt screen to an image file.
Display screen and useful menu 32 1. Introduction Navigating the application menus By default, this machine has several appl ication menus available in the main home screen. If you want to access a ll application menus and widgets, tap the icon and swipe the screen left or right.
Display screen and useful menu 33 1. Introduction Adding a shortcut from the Apps menu 1 Tap the icon to go to the main home screen. 2 Tap the icon to view yo ur current applications. 3 Scroll through the list and lo cate the desired application. 4 Touch and hold the appl ication icon.
Display screen and useful menu 34 1. Introduction This action does not uninstall a widget , it only removes the copy from the home screen. Moving icons in the Apps menu 1 Tap the icon to go to the main home screen. 2 Tap the icon to view yo ur current applications.
Display screen and useful menu 35 1. Introduction 20 Notification Bar The notification bar includes a pull-do wn list to show information about currently running processes, toner status, screen brightness, and recent notifications. On the home screen, touch and hold th e notification ba r until the pull-down appears, then drag down to expand it.
Display screen and useful menu 36 1. Introduction 22 Counter You can check how many pages/jobs wer e printed, copied, scanned, and faxed- out. You can check the co unter by device or users. Tab Counter from the home screen or Apps . You can also use this feature from the SyncThru™ Web Service.
Display screen and useful menu 37 1. Introduction To use User Usage , you may need to select Application Au thentication and Standard Accounting Only from Settings > Admin Settings > Security > Mode or Method on the home screen or Apps .
Display screen and useful menu 38 1. Introduction To use this feature, tap My Page on the home screen or Apps . Command keys Understanding the My Page menu Allows you to modify variou s settings to make your experience using the machine more enjoyable.
39 1. Introduction Understanding the pop-up keyboard You can enter letters, numbers, or spec ial symbols using the pop-up keyboard on the display screen. This keyboard uses the standard QWER TY layout for ease of use. When you touch an input area, the keyboard pops up on the screen.
40 1. Introduction Installing the driver locally A locally connected machine is a machin e directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a n etwork connected machine’s driver (see "Installing driver over th e network" on page 345).
Installing the driver locally 41 1. Introduction 3 Search and click Samsung Printer Experience . 4 Click Install . • If you install the driver using the su pplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.
Installing the driver locally 42 1. Introduction 9 Enter the password and click OK ( or Install Software ). 10 Select USB Connected Printer on the Printer Connection Type and click Continue . 11 Click Add Printer button to select your printer and add it to your printer list.
43 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 29 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software .
Reinstalling the driver 44 1. Introduction 30 Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstalle r . 2 To uninstall printer software, click Continue .
2. Media and tray This chapter provides informatio n on how to load originals an d print media into your machine. This chapter includes: • Loading originals 46 • Selecting print media 50 • Loadi.
46 2. Media and tray Loading originals You can use the scanner gla ss or the Dual scan document feeder (DSDF) to load an original for copying, scanning, and sending a fax.
Loading originals 47 2. Media and tray 2 Place the original face down on the scan ner glass and align it with the registration guide at the to p left corner of the glass. 3 Close the DSDF. • Leaving the DSDF open while copying may affect copy quality and toner consumption.
Loading originals 48 2. Media and tray 2 In the Dual scan document feeder (DSDF) Preparing originals • Do not load paper smaller than 105 x 148 (4.13 x 5.85 inches) or larger than 216 x 356 mm (8.5 x 14 inches). • Do not attempt to load the followin g types of paper, in order to prevent paper jam, low print qual ity, and machine damage.
Loading originals 49 2. Media and tray 3 Adjust the document width gu ides to the paper size. Dust on the DSDF glass may cause black lines on the printout.
50 2. Media and tray Selecting print media You can print on a variety of print media, such as plain paper, envelopes, labels, and transparencies. Always use print media that m eet the guidelines for use with your machine.
51 2. Media and tray Loading paper in the tray 4 Standard tray / optional Cassette Feeder with a Stand Load the print media you use for the majority of your pr int jobs into the standard tray. The standard tray ca n hold a maximum of 520 s heets of plain paper.
Loading paper in the tray 52 2. Media and tray 2 Squeeze the paper width guide, and pull it to the end of the tray. 3 Squeeze the paper length guide, and pull it to the end of the tray. 4 Flex and fan the edge of the pape r stack to separate the pages before loading papers.
Loading paper in the tray 53 2. Media and tray 5 Load paper. 6 Adjust the paper width guide to the desire d paper width. 2 1.
Loading paper in the tray 54 2. Media and tray 7 After inserting paper into the tray , squeeze the paper width guides and slide them to the desired paper size marked at the bo ttom of the tray. • Do not push the paper guide too far causing the media to wrap.
Loading paper in the tray 55 2. Media and tray 8 Insert the tray back into the machine. When you print a document, set the paper type and s ize for the tray.
Loading paper in the tray 56 2. Media and tray 3 Load the paper. 4 Squeeze the multi-purpo se tray paper width guid es and adjust them to the width of the paper. Do not forc e too much, otherw ise the paper will bend resulting in a paper jam or skew. 5 When you print a documen t, set the paper type an d size for the multi- purpose tray.
Loading paper in the tray 57 2. Media and tray 6 Media sizes automatically detected This machine can automatically detect var ious sized-paper. Refer to the table below.
58 2. Media and tray Printing on special media The table below shows the availab le special media for each tray. The paper setting in the machine and dri ver should match to print without a paper mismatch error.
Printing on special media 59 2. Media and tray 7 Envelope Successful printing on envelopes depends upon the quality of the envelopes. To print an envelope, insert it with the flap facing up.
Printing on special media 60 2. Media and tray 8 Labels Load the paper with the side to be printed on facing down. To avoid damaging the ma chine, use only labels desi gned for use in laser machines.
Printing on special media 61 2. Media and tray 9 Card stock/ Custom-sized paper • Do not print on media smaller than 98 mm (3.8 inches) wide or 148 mm (5.8 inches) long. • In the software applicatio n, set margins to at least 6.4 mm (0.25 inches) away from the edges of the material.
Printing on special media 62 2. Media and tray • Preprinted paper ink m ust be non-flammable and should not adversely affect machine rollers. • Forms should be sealed in a moistu re-proof wrapping to prevent changes during storage. • Before you load preprinted paper, verify that the ink used is compatible with Laser printers.
63 2. Media and tray Setting the paper size and type The paper setting in the machine and dri ver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) > Device Settings .
Setting the paper size and type 64 2. Media and tray • Paper Size: Allows you to change the paper size. - You can change the paper list on the display screen. The paper lists are divided into the available A/B type and letter type paper in this machine.
65 2. Media and tray Selecting an output location The surface of the center tray may be come hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. The machine sends output to the center tray by default.
3. Printing This chapter explains comm on printing tasks. This chapter includes: • Basic printing 68 • Opening printing preferences 70 • Setting Device Options 91 • Using special print feature.
67 3. Printing Printer driver features • The procedures in this chapter are mainly based on Windows 7. • Check the operating systems that are compatible with your machine (see "System requirements" on page 288).
68 3. Printing Basic printing • Mac printing (see "Mac printing" on page 94). • Linux printing (see "Linux printing" on page 96). • UNIX printing (see "UNIX printing" on page 98). The following Printing Preferences window is for Note pa d in Windows 7.
Basic printing 69 3. Printing 1 Canceling a print job If the print job is waiting in the print queue or print spoole r, cancel the job as follows: • You can access this window by simp ly double-clicking the machine icon ( ) in the Windows task bar.
70 3. Printing Opening printing preferences When you select an option in Printing Preferences , you may see a warning mark, , or . An excla mation ma rk ( ) means you can select that certain option but it is not recommended, and ( ) mark means you cannot select that option du e to the machine’s setting or environment.
Opening printing preferences 71 3. Printing 2 Favorites tab Listed items help you choose pre-defined settings. The screenshot may differ depending on model. 3 Basic tab Basic tab to set various printing options. Orientation This option allows you to select the direction in which information is printed on a page.
Opening printing preferences 72 3. Printing Double-Sided Printing This option allows you to print on both sides of paper (see "Printing on both sides of the paper" on page 80). Finishing Options This option allows you to specify the staple. The Staple option is available only when the optional standard 2Bin Finisher installed .
Opening printing preferences 73 3. Printing 5 Graphics tab Use the Graphic tab options to adjust the print qu ality for your specific printing needs. Quality The higher the setting, the sharper the cl arity of printed characters and graphics. The higher setting also ma y increase the time it ta kes to print a document.
Opening printing preferences 74 3. Printing 7 Advanced tab Use the Advanced tab to set various printing options. Watermark See "Using watermarks" on page 82. Overlay See "Using overlay" on page 84. Output options • Print Order: This options allows you to set the sequence in which the pages will print.
Opening printing preferences 75 3. Printing 8 Eco tab The Eco tab allows you to save print reso urces and lead you to eco-friendly printing. When you select Eco Printing , you can see the eco image ( ) on some options. Also, some options are no t available to use in the eco mode.
Opening printing preferences 76 3. Printing 10 Print Mode This option allows you to ch oose how to print or save the printing file by using the HDD in your machine. The default Print Mode is Normal which is for printing without storing th e printing file on the HDD.
Opening printing preferences 77 3. Printing 1 Change the settings as needed on each tab. 2 Enter a name for the item in the Favorites input box. 3 Click Save . 4 Enter name and description, and then select the desired icon. 5 Click OK . When you save Favorites , all current driver settings are saved.
78 3. Printing Using special print features Special print features include: • "Printing multiple pages on one sheet of paper" on page 78. • "Printing posters" on page 79. • "Printing bookl ets" on page 79. • "Printing on both sides of the paper" on page 80.
Using special print features 79 3. Printing 14 Printing posters This feature allows you to print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting the sheets together to form one poster-size document.
Using special print features 80 3. Printing The Booklet Printing option is not available for all paper sizes. In order to find out the available paper size for th is feature, select the available paper size in the Original size opti on on the Paper tab.
Using special print features 81 3. Printing 17 Change the size by percentage of your document You can change the size of a document to appear larger or smaller on the printed page by typing in a percentage you want.
Using special print features 82 3. Printing 19 Using watermarks The watermark option allows you to print text or image over an existing document. For example, you use it when you want to have large gray letters reading “ DRAFT ” or “ CONFIDENTIAL ” printed diagonal ly ac ross the first page or all pages of a document.
Using special print features 83 3. Printing Creating a watermark 1 To change the print settings from yo ur software application, access Printing Preferences (see "Opening printing pr eferences" on page 70). 2 From the Advanced tab, select Edit.
Using special print features 84 3. Printing 20 Using overlay This option is available only when you use the PCL printer driver. What is an overlay? An overlay is text and/or images stored on the compu ter hard drive (HDD) as a special file format that ca n be printed on any docume nt.
Using special print features 85 3. Printing Using a page overlay After an overlay has been cr eated, it is ready to be printed with yo ur document. To print an overlay with a document: 1 Create or open the docume nt you want to print.
86 3. Printing Using Direct Printing Utility This chapter explains how to use Direct Printing Utilit y to print PDF files without open the files. • HDD should be installed on your ma chine, to print PDF files using this program. • You cannot print PDF files that are restricted to print.
Using Direct Printing Utility 87 3. Printing 23 Using the right-click menu 1 Right-click on the PDF file you wish to print and select Direct Printing . The Direct Printing Utilit y window appears with th e PDF file is ad ded. 2 Select the machine you wish to use.
88 3. Printing Changing the default print settings Most Windows applications will override settings you specify in the printer driver. Change all print settings available in the software application first, and change any remaining settings using the printer driver.
89 3. Printing Setting your machine as a default machine 1 Click the Windows Start menu. • For Windows 8, from the Charms , select Search > Settings . 2 For Windows XP/Ser ver 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers .
90 3. Printing Print Settings in Machine You can set print related setti ngs. When there is no sp ecific input for printing options, the machine prints with the settings you set here . Set the frequently used printing settings. This feature can be useful if yo ur company has a specific printing form.
91 3. Printing Setting Device Options When you install the optional devices suc h as optional tray, memory, etc, this machine automatically detec ts and sets the optional de vices. If you cannot use the optional devices you installed in this driver, you can set th e optional devices in Device Options .
Setting Device Options 92 3. Printing If you want to encrypt job accounting password, check Job Accounting Password Encryption . • Custom Paper Size Settings: You can specify cu s tom paper size. 7 Click OK until you exit the Properties or Printer properties window.
93 3. Printing Printing to a file (PRN) You will sometimes need to sa ve the print da ta as a file. To create a file: 1 Check the Print to file box at the Print window. 2 Click Print . 3 Type in the destination path an d the file name, and then click OK .
94 3. Printing Mac printing Some features may not be available de pending on models or options. It means that the features are not supported. This section explains ho w to print using a Mac. 26 Printing a document When you print with a Mac, you need to check the prin ter driver setting in each application you use.
Mac printing 95 3. Printing 29 Printing on both sides of paper You can print on both sides of the paper. Before printi ng in the duplex mode, decide on which edge you will be binding your finished document. The binding options are, as follows: • Long-Edge Binding: This option is the conven tional layout used in book binding.
96 3. Printing Linux printing Some features may not be available de pending on models or options. It means that the features are not supported. 31 Printing from applications There are a lot of Linux appl ications that allow you to print using Common UNIX Printing System (CUPS).
Linux printing 97 3. Printing 33 Configuring printer properties You can change the default printing opt ions or connection type with a printing utility supplied by O/S. 1 Launch Printing utility(Go to System > Administration > Printing menu or execute " system-config-printer " command in Terminal program).
98 3. Printing UNIX printing Some features may not be available de pending on models or options. It means that the features are not supported. 34 Proceeding the print job After installing the printer, choose any of the image, text, or PS files to print.
UNIX printing 99 3. Printing • Multiple pages: Print several pages on on e side of the paper. • Page Border: Choose any of the border styles (e.g., Single-line hairline , Double-line hairline ) Image tab In this tab, you can change the brightness, resolution, or image position of your document.
4. Copying This chapter gives you step-by-step instructions f or copying documents. This chapter includes: • Understanding the copy screen 101 • Basic copy 110 • Using the Quick Copy menu 111 .
101 4. Copying Understanding the copy screen When you tap Copy from the home screen or Apps , the Copy screen appears. This screen has several ta bs and many copying opt ions. All the options are grouped by feature so you can configure your selections easily.
Understanding the copy screen 102 4. Copying 2 Copy tab Preview Display the originals type. Changing Darkness You can adjust the darkness level of a copy if needed for easier reading if the original contains faint markings or dark images. Adjust the darkness level using the control bar.
Understanding the copy screen 103 4. Copying Selecting the type of originals Use the original type setting to imp rove copy quality by selecting the appropriate document ty pe for a copy job. • Text : Use if the original is mostly text and very few or no images.
Understanding the copy screen 104 4. Copying • UI Configuration: Allows you to select the optio ns that appear in the Copy menu. Tap the + or - symbo l on the menu icons to add or remove menus. You can also tap and hold a menu icon to move it to a different position or tap Clear All to remove all the menus.
Understanding the copy screen 105 4. Copying Reduce/Enlarge The reduce/enlarge feature a llows you print an image larg er or smaller than the original. Tap the icons on the screen to redu c e a c o p y b y 2 5 % t o 9 9 % , o r e n l a r g e a copy by 101 % to 400 %.
Understanding the copy screen 106 4. Copying Original type Use this setting to impro ve copy quality by selecting the appropriate document type for the current job. • Text: Use if the original is mostly text and very few or no images. • Text/Photo: Use if the original is a mix of text and images.
Understanding the copy screen 107 4. Copying • Right Page: Prints only the right page of the book. • Both Pages(From Left): Prints both facing pages from the left page.
Understanding the copy screen 108 4. Copying Prints the IP Address , ID , Device Information , Comment , Page Number or Date & Time on printouts. You can set the Text Size , Opacity or Position of the stamp.
Understanding the copy screen 109 4. Copying Background Adjustment This option allows you to compensate fo r originals that contain color in the background, such as newspap ers or catalogs. You can use the options in this menu to make the copi es easier to read.
110 4. Copying Basic copy This is the usual procedure to copy your original documents. 1 Tap Copy from the home screen or Apps . 2 Place the originals face up in the DSDF or place a si ngle original face down on the scanner glass and close th e DSDF (see "Loa ding originals" on page 46).
111 4. Copying Using the Quick Copy menu The Quick Copy menu allows you to quickly set common copy options without having to open a lower level menu or an other tab. However, this menu does not offer every copy option available. 1 Tap Quick Copy from the home screen or Apps .
112 4. Copying ID card copying Your machine can print 2- sided originals on one sheet. The machine prints one side of the original on the upper half of the paper an d the other side on th e lower half without reducing the size of the original. This feature is helpful for copying a smal l-sized item such as business card.
ID card copying 113 4. Copying 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then , close the scanner lid. 6 Tap . Your machine begins sc anning the back side. • If you do not press the button, only the front side will be copied.
5. Scan & Send (Scanning) Scanning with your machine lets you t urn pictures and text into digital file s that can be stored on your computer. This chapter includes: • Understanding the Scan &am.
115 5. Scan & Send (Scanning) Understanding the Scan & Send screen This section describes all scanning and fax fu nctions. When you tap Send from the home screen or Apps , the Send screen appears. This screen has two tabs and many options. All opti ons are grouped by feature so that you can configure the job easily.
Understanding the Scan & Send screen 116 5. Scan & Send (Scanning) Virtual Hard Key • Virtual hard keys are located on the right side of the screen. • When an app is launched for the first time, the virtual hard keys are shown. • If the screen is touched, the virtual hard keys always appear.
Understanding the Scan & Send screen 117 5. Scan & Send (Scanning) Preview Preview displays the orig inal scanned image. Adjusting the brightness You can adjust the brightness l evel of a copy if needed fo r easier reading if the original contains faint markings or da rk images.
Understanding the Scan & Send screen 118 5. Scan & Send (Scanning) Selecting the original type Use the original type setting to imp rove copy quality by selecting the appropriate document ty pe for a copy job. • Text: Use if the original is mostly text and very few or no images.
Understanding the Scan & Send screen 119 5. Scan & Send (Scanning) • Address Book Settings: This address book contains contacts that are available to all users. You can use the address book to make contacts available to anyone who uses the machine.
Understanding the Scan & Send screen 120 5. Scan & Send (Scanning) • 2 Sided, Calendar: For originals that are printed on both sides, but the back is rotated 180 degrees. To use 2 Sided, Book and 2 Sided, Calendar , load the originals on the DADF.
Understanding the Scan & Send screen 121 5. Scan & Send (Scanning) • Both Pages(From Right): Scans both facing pages from the right page. • Book Center & Edge Erase: You can set shaded are as to erase shadows caused by bindings or book edges from the center and side edges of copies.
Understanding the Scan & Send screen 122 5. Scan & Send (Scanning) Color Mode Use one of these options to scan the original among Colo r, Gray or Mono. • Mono: Displays an image in black and white. • Gray: Displays an image in gray. • Color: Displays an image in color.
123 5. Scan & Send (Scanning) Basic scan This is the usual procedure to scan your original documents. 1 Tap Scan & Send from the home screen or Apps . 2 Place the originals face up in the DSDF or place a si ngle original face down on the scanner glass and close th e DSDF (see "Loa ding originals" on page 46).
124 5. Scan & Send (Scanning) Scanning with TWAIN-enabled software If you want to scan docu ments using other software , you need to use TWAIN- compliant software, such as Adobe Photoshop. Follow the steps below to scan with TWAIN-compliant software: 1 Make sure that the machine is connected to your computer and powered on.
125 5. Scan & Send (Scanning) Using Samsung Easy Document Creator Samsung Easy Document Creator is an appl ication to help use rs scan, compile, and save documents in m ultiple formats (including .epub). These documents can be shared oversocial networking si tes or fax.
Using Samsung Easy Document Creator 126 5. Scan & Send (Scanning) 9 Click Save (to save the scanned image), Send (to email the scanned image), or Share (to upload the scanned image). If there is room on the scanning glass, you can scan more than one item at a time.
127 5. Scan & Send (Scanning) Mac scanning 3 Scanning from USB connected machine 1 Make sure that the machine is connected to your computer and powered on. 2 Place a single document face down on the document glass, or load the documents face up into th e document feeder (see "Loading originals" on page 46).
Mac scanning 128 5. Scan & Send (Scanning) • If scanning does not operate in Im age Capture, update Mac OS to the latest version. • For more information, refer to the Image Capture ’s help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop.
129 5. Scan & Send (Scanning) Linux scanning 5 Scanning 1 Make sure that the machine is connected to your computer and powered on. 2 Launch a scan application such as xsane or simple-scan(If it's not installed, please install it manually to use scan feat ures.
6. Scan & Send (Faxing) This guide gives you info rmation about using your ma chine as a fax machine. This chapter includes: • Preparing to fax 131 • Using a fax in your computer 132 • Under.
131 6. Scan & Send (Faxing) Preparing to fax • You cannot use this machine as a fax through the internet phone. For more information, ask your internet service provider. • We recomm end you use traditio nal analog phone servic es like PSTN (public switched telephone network) when using a phone line as a fax line.
132 6. Scan & Send (Faxing) Using a fax in your computer You can send a fax directly fr om your computer . Make sure that your machine and the computer are connec ted to the same network. 1 Sending a fax (Windows) To send a fax from your computer, the Samsung Network PC Fax program must be installed.
Using a fax in your computer 133 6. Scan & Send (Faxing) 4 Choose the number of copies and pages. 5 Choose your paper size, orientation, and scale. 6 Enter the recipients’ fax number in To input box. If you have stored frequently-used fax number s, you can also use Addresses by pressing the button.
134 6. Scan & Send (Faxing) Understanding the fax screen Tap Scan & Send from the home screen or Apps , then tap to open the Fa x screen. If you see a differe nt screen, tap the icon to go to the home screen. •C l i c k t h e ( Help ) from the home screen or (quick menu) and then click on any option you want to know about.
Understanding the fax screen 135 6. Scan & Send (Faxing) Virtual Hard Key • Virtual hard keys are located on the right side of the screen. • When an app is launched for the first time, the virtual hard keys are shown. • If the screen is touched, the virtual hard keys always appear.
Understanding the fax screen 136 6. Scan & Send (Faxing) Adjusting the brightness You can adjust the brightness level of a copy if needed for easier reading if the original contains faint markings or dark images. Adj ust the brightness level using the slider.
Understanding the fax screen 137 6. Scan & Send (Faxing) • Save as Default : Allows you to save the current Scan & Send settings as the default Scan & Send settings. After yo u save the default Scan & Send settings, all future send tasks use these setti ngs.
Understanding the fax screen 138 6. Scan & Send (Faxing) Setting options You can set a detail options in the Send tab and More tab. • You can customize the UI of each tab using UI co nfiguration option ( Send > Sub menu(action overflow) > UI Configurati on ).
Understanding the fax screen 139 6. Scan & Send (Faxing) Fax Options If you send originals that are of poor quality, or co ntain photographs, you can adjust the resolution to produ ce a higher quality fax. • Resolution - Standard: Usually recommended for originals with text.
Understanding the fax screen 140 6. Scan & Send (Faxing) Original Type Use this setting to impro ve copy quality by selecting the appropriate document type for the current job. • Text: Use if the original is mostly text and very few or no images.
Understanding the fax screen 141 6. Scan & Send (Faxing) Background Adjustment This option allows you to compensate fo r originals that contain color in the background, such as newspap ers or catalogs. You can use the options in this menu to make the copi es easier to read.
Understanding the fax screen 142 6. Scan & Send (Faxing) Recent View any recently-used addresses. Groups Open a list of group addresses. Contacts Open a list of your contacts. Pause Pause the current job. Add Contacts Add a new contact to your addresses.
143 6. Scan & Send (Faxing) Sending a fax This section explains how to send a fax and the specia l methods of transmission. You can place the originals use either the DSDF or the scanner glass.
Sending a fax 144 6. Scan & Send (Faxing) • You can send a fax direct ly from your computer (see "Using a fax in your computer" on page 132). • When you want to cancel a fax job,tap ( Stop ) from virtual hard key before the machine starts transmission.
145 6. Scan & Send (Faxing) Receiving a fax This section explains how to receive faxes, and the special options available. 8 Changing Receive Mode Your machine is preset to Fax mode at the factory. When you receive a fax, the machine answers the call after a specif ied number of rings and automatically receives the fax.
Receiving a fax 146 6. Scan & Send (Faxing) • If you have set your machine to th is mode and your answering machine is turned off, or no answering machine is connected to the EXT socket, your machine automatically enters Fax mode after a predefined number of rings.
Receiving a fax 147 6. Scan & Send (Faxing) 12 Setting Received Fax Printing Use this option to set printing options for received faxes. Tap Settings > Fax Settings > Received Fax Printing on the display screen. • Duplex: The machine print s re ceived faxes on both sides of the paper.
Receiving a fax 148 6. Scan & Send (Faxing) Option Description Machine ID & Fax No You can set the machine ID and fax number to be printed at the top of each page. Redial Set the machine to re-dial the fax number if the recipient’s fax line is busy or not answered.
Receiving a fax 149 6. Scan & Send (Faxing) DRPD Mode Enabl e a user to answer several differ ent phone numbers on the same telephone line. Set the machine to recognize different ring patterns for each number. This setting may not be available in your country.
7. Setting up an address book This guide gives you guide lines for the address book. This chapter includes: • Understanding the address screen 151 • Using the control panel 153 • Using SyncThru.
151 7. Setting up an address book Understanding the address screen The Address book app allows you to access an d save frequently used addresses in the machine. You ca n save fax numbers and em ail addresses as well as addresses for SMB, FTP, and and so on.
Understanding the address screen 152 7. Setting up an address book You cannot add a group as a member of another group. Command keys To use some features, you may need to log-in as an administrator (see "Log- in" on page 313).
153 7. Setting up an address book Using the control panel 2 Storing individual addresses 1 Tap Address on the home screen or Apps > Tap (add) on the display screen 2 Tap the Name input box, and then enter the name of the recipient. Tab (favorites) icon for addresses you use often and want to find easily.
Using the control panel 154 7. Setting up an address book folder user name 2014-01-01 DOCJPEG DOC001.jpg folder user name 2014-01-01 DOCJPEG DOC002.
Using the control panel 155 7. Setting up an address book 5 Editing address groups 1 Tap Address book > Groups on the home screen or Apps . 2 Tap the name of group you wa nt to edit and tap (edit). If you want to delete an address gr oup, check the box for the group you want to delete and tap (delete).
Using the control panel 156 7. Setting up an address book 3 Tap OK in the confirmation window and the selected addresses are deleted from the address book. 8 Viewing the address book You can browse for individu al addresses and groups. 1 Tap Address book on the home screen or Apps .
157 7. Setting up an address book Using SyncThru™ Web Service You can store addresses conveniently from the networke d computer using SyncThru™ Web Service. Only for users registered on the machine can store addresses through login SyncThru™ Web Service.
Using SyncThru™ Web Service 158 7. Setting up an address book If the SMB server you entered is not regi stered to a domain, leave this field blank or enter the computer name of the SMB server. 18 Enter the scan file folder to store scanned images in Path .
Using SyncThru™ Web Service 159 7. Setting up an address book 21 Enter the file name in File Name to store on the server. 22 To verify that the proc ess is working with your settings, click Test . 23 Enter FTP server information as you did for SMB .
Using SyncThru™ Web Service 160 7. Setting up an address book 8 Check the boxes of the addresses you want to delete and click Delete . Check the box at the top of the column to select all addresses. Click OK in the confirmation wi ndow to delete the addresses.
Using SyncThru™ Web Service 161 7. Setting up an address book • Use comma(,) as a separator. • When importing the address book data from a compute r to the machine, the existing address book data is deleted. • Make sure to enter valid data. If you enter invalid data, unexpected errors can occur.
Using SyncThru™ Web Service 162 7. Setting up an address book Grouping addresses in address book 1 Open a web browser from your networked computer. 2 Enter your machine’s IP address as the URL in the browser (for example, http://123.1 23.123.123).
Using SyncThru™ Web Service 163 7. Setting up an address book 6 Click Login . 7 Click Address Book . 8 Click Groups . 9 Check the group ad dress you want to edit and press Edit Group . 10 Change the group ad dress information. 11 Click Apply . Press Undo to delete the information you entered.
Using SyncThru™ Web Service 164 7. Setting up an address book 5 Enter the ID and password, and selec t a domain as you log in the machine. 6 Click Login . 7 Click Address Book . 8 Click Groups . 9 Click the group address you want to see and click Group Details .
8. Management tools This chapter introduces manag ement tools provid ed to help you make full use of your machine. This chapter includes: • Accessing management tools 166 • SyncThru™ Web Service.
166 8. Manageme nt tools Accessing management tools Samsung provides a variety of manage ment tools for Samsung printers. 1 Make sure that the machine is connect ed to your computer and powered on. 2 From the Start menu, select Programs or All Programs .
167 8. Manageme nt tools SyncThru™ Web Service This chapter gives you step-by-step inst ructions for setting up the network environment through Sy ncThru™ Web Service. • Internet Explorer® 6.0 or higher is the minimum requirement for SyncThru™ Web Service .
SyncThru™ Web Service 168 8. Manageme nt tools IPv6 supported web browser 1 Start a web browser, such as Internet Explorer®, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 address ( Stateless Address , Stateful Address , Manual Address , Link-Local ) from Network Configuration Report .
SyncThru™ Web Service 169 8. Manageme nt tools 5 Information tab This tab gives you general information about your machine. You can check things, such as the machine’s status, supplies’ status, co unt information, network information, and more. You can also print re ports, such as configuration page.
SyncThru™ Web Service 170 8. Manageme nt tools 6 Box tab You can manage the Box. This feature is also available from the machine (see "Using Box" on page 190). Forward / Print / Send / Download You can manage the folder and files in Forward , Print , Send , Download .
SyncThru™ Web Service 171 8. Manageme nt tools - Scan & Send : You can set scan related setting s. This feature is also available from the machine (see "Understanding the Scan & Send screen" on page 115). - Box : You can set box related s ettings.
SyncThru™ Web Service 172 8. Manageme nt tools • Network Security : From the SyncThru™ Web Service, select the Security tab > Network Security . - Digital Certificat e : You can manage digital certificates. A digital certificate is an electronic certific ate that verifies th e secure association between communication no des.
SyncThru™ Web Service 173 8. Manageme nt tools - User profile: You can store user information on the machine’s hard drive. You can use this feature to manage the users using the machine. You can also group the users and mana ge them as a group. You can add up to 1,000 en tries.
174 8. Manageme nt tools Easy Capture Manager • Available for Windows OS users only. • This feature may not be av ailable depending on mode l o r optional goods (see "Software" on page 8). Capture your screen and launch Easy Capture Manager by simply pr essing the Print Screen key on the keyboard.
175 8. Manageme nt tools Samsung AnyWeb Print • Available for Windows OS users only. • This feature may not be av ailable depending on mode l o r optional goods (see "Software" on page 8).
176 8. Manageme nt tools Easy Eco Driver Available for Windows OS users only (see "Software" on page 8). With the Easy Eco Driver, you ca n apply Eco features to save paper and tone r before printing. Easy Eco Driver also allows you simple editing such as removin g images and texts, and more.
177 8. Manageme nt tools Using Samsung Easy Document Creator Samsung Easy Document Creator is an appl ication to help use rs scan, compile, and save documents in m ultiple formats, inclu ding .epub format. These documents can be shared via social networking sites or fax.
178 8. Manageme nt tools Using Samsung Easy Printer Manager • Available for Windows and Mac OS users only. • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager . Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location.
Using Samsung Easy Printer Manager 179 8. Manageme nt tools Select the Help menu or click the button from the window and click on any option you want to know about.
Using Samsung Easy Printer Manager 180 8. Manageme nt tools 12 Advanced settings user interface overview The advanced user in terface is intended to be used by the person responsible for managing the ne twork and machines. Some menus may not appear in the display depending on options or models.
181 8. Manageme nt tools Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. • The Samsung Printer Stat us window and its contents shown in this user’s guide may differ depending on the machine or operati ng system in use.
Using Samsung Printer Status 182 8. Manageme nt tools 1 User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 2 Supplies Information You can view the percentage of toner remaining in each toner cartridge.
183 8. Manageme nt tools Using Samsung Printer Experience Samsung Printer Experience is a Samsung applic ation that combines Samsung machine settings and machine ma nagement into one location. You can set device settings, or der supplies, open trou bleshooting guides, visit Samsung’s web site, and check conne cted machine information.
Using Samsung Printer Experience 184 8. Manageme nt tools 15 Adding/Deleting Printers If you do not have any printer added to the Samsung Printer Experience , or if you want to add/delete a printer, follow the instructions below. You can only add/delete network connected printers.
Using Samsung Printer Experience 185 8. Manageme nt tools Deleting a printer 1 From the Charms , select Settings . Or, right-click the Samsung Printer Experience page and select Settings . 2 Select Remove Printer . 3 Select the printer you want to delete.
Using Samsung Printer Experience 186 8. Manageme nt tools 5 Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the prin t queue or print spooler, cancel the job as follows: • You can access this window by simp ly double-clicking the machine icon ( ) in the Windows task bar.
Using Samsung Printer Experience 187 8. Manageme nt tools Basic tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose mult iple pages per s ide to save media.
Using Samsung Printer Experience 188 8. Manageme nt tools Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Job Accounting This option allows you to prin t with the given permission.
Using Samsung Printer Experience 189 8. Manageme nt tools 18 Scanning from Windows 8 This section is for the users with multi -functional printers. Scanning with your machine lets you turn pi ctures and text into digital files that can be stored on your computer.
190 8. Manageme nt tools Using Box 19 Understanding the Box screen Documents and images pr inted, scanned, downlo aded and sent from computers can be stored in the Box . The Box is locate d on yo ur machine’s hard disk drive (HDD). It means the documents are stored on the HDD.
Using Box 191 8. Manageme nt tools Storage Job progress This menu appears whenever th e machine is processing a job. • Detail : Tap this button to see the status, type, and time of the job. • Preview Area : Allows you to see a preview of the document being saved.
Using Box 192 8. Manageme nt tools Using multi check This function is not available in Print and Send storage. Touch and hold a folder or file, then change the multi check mode. Create private folder This function is not available in Download and USB storage.
9. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. This chapter includes: • Redistributing toner 194 • Replacing the toner cartridge 197 • Repla.
194 9. Troubleshooting Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs. • Toner low related messag e appears on the display. • The status LED blinks red. If this happens, you can temporarily improve print qual ity by redistributing the remaining toner in the cart ridge.
Redistributing toner 195 9. Troubleshooting 2 Pull the corresponding toner c artridge out from the machine. 3 Thoroughly shake the cartridge five or six times to di stribute the toner evenly inside the cartridge. If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water.
Redistributing toner 196 9. Troubleshooting 4 Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until it locks in place. 5 Close the front door. Ensure that the door is securely closed. If the front door is not completely closed, the machine will not operate.
197 9. Troubleshooting Replacing the toner cartridge When the toner cartridge is totally empty • The status LED turns red on and the dis play screen to il lustrate hard errors such as your Toner Cartridge is em pty; or paper Jam and the like. • The machine stops printing and in coming faxes are sa ved in memory.
Replacing the toner cartridge 198 9. Troubleshooting 2 Pull the corresponding toner c artridge out from the machine. 3 Remove the new toner cartridges from its bag. 4 Thoroughly roll the cartr idge five or six times to distribute the toner evenly inside the cartridge.
Replacing the toner cartridge 199 9. Troubleshooting 5 Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until locks in place. 6 Close the front door. Ensure that the door is securely closed.
200 9. Troubleshooting Replacing the imaging unit When the life of the ima ging unit expires totally • The status LED turns red on and the dis play screen shows the error message of replacing imaging unit. • Check the type of the imag ing unit for your machine.
Replacing the imaging unit 201 9. Troubleshooting 3 Open the inner cover and pull the corresponding im aging unit out from the machine. 4 Remove the new imaging un it from its package. Do not use sharp objects, such as a knife or scissors, to open the imaging unit package.
Replacing the imaging unit 202 9. Troubleshooting 6 Remove the sealing tape. 7 Hold the handles on the new imaging unit, and push the imaging unit until it locks into place. Then, close the inner cover. 8 Hold the toner cartridge and align it with the corresponding slot inside the machine.
Replacing the imaging unit 203 9. Troubleshooting 9 Close the front door. Ensure that the door is securely closed. If the front door is n ot completely closed, the machine will not operate.
204 9. Troubleshooting Tips for avoiding paper jams By selecting the correct media types, mo st paper jams can be avoided. When a paper jam occurs, refer to the next guidelines. • Ensure that the adjustable guides ar e positioned correctly (see "Loading paper in the tray" on page 51).
205 9. Troubleshooting Clearing original document jams When an original jams while passin g through the Dual scan document feeder(DSDF), a warning message appears on the display screen. To avoid tearing the document, rem ove the jammed document slowly and gently.
Clearing original document jams 206 9. Troubleshooting 3 Gently remove the jammed paper from the DSDF. 4 Close the DSDF cover..
Clearing original document jams 207 9. Troubleshooting 4 Original paper jam inside of scanne r 1 Remove any remaining pages from the DSDF. 2 Open the DSDF cover. 3 Gently remove the jammed paper from the DSDF. If you do not see paper in this area, go to the next step.
Clearing original document jams 208 9. Troubleshooting 4 Open the DSDF. 5 Open the DSDF jam cover..
Clearing original document jams 209 9. Troubleshooting 6 Grasp the misfeed paper, and remove the paper from the feed area by carefully pulling it using both hands. 7 Close the DSDF jam cove r and the DSDF. Load th e removed pages back into the DSDF. 5 Original paper jam while revers ing paper in scanne r 1 Remove any remaining pages from the DSDF.
Clearing original document jams 210 9. Troubleshooting 3 Open the DSDF input tray. 4 Pull the jammed paper ge ntly out of the DSDF. 5 Close the DSDF input tray and the DSDF cover.
Clearing original document jams 211 9. Troubleshooting 6 Original paper jam in front of scanner duplex path 1 Remove any remaining pages from the DSDF. 2 Open the DSDF cover. 3 Pull the jammed paper ge ntly out of the DSDF. Close the duplex jam cover and th e DSDF cover.
Clearing original document jams 212 9. Troubleshooting 4 Open the DSDF. 5 Open the DSDF jam cover..
Clearing original document jams 213 9. Troubleshooting 6 Grasp the misfeed paper, and remove the paper from the feed area by carefully pulling it using both hands. 7 Close the DSDF jam cove r and the DSDF. Load th e removed pages back into the DSDF. 7 Original paper jam in exit area of scanner 1 Remove any remaining pages from the DSDF.
Clearing original document jams 214 9. Troubleshooting 3 Open the DSDF input tray. 4 Gently remove the jammed paper from the DSDF. 5 Close the DSDF input tray and th e DSDF cover.
Clearing original document jams 215 9. Troubleshooting 8 Original paper jam in dupl ex exit area of scanner 1 Remove any remaining pages from the DSDF.
Clearing original document jams 216 9. Troubleshooting 4 Gently remove the jammed paper from the DSDF. If you do not see paper in this area, go to the next step. 5 Pull the jammed paper ge ntly out of the DSDF. 6 Close the DSDF input tray and th e DSDF cover.
217 9. Troubleshooting Clearing paper jams When a paper jam occurs, a warning me ssage appears on the display screen. To avoid tearing the paper, pull the jammed paper out slowly and gently. Follow the instructions in the foll owing sections to clear the jam.
Clearing paper jams 218 9. Troubleshooting 2 Remove the jammed pa per from the machine. If you do not see paper in this area, go to the next step. 3 Lift the side of the tray, pull the tray out.
Clearing paper jams 219 9. Troubleshooting 4 Remove the jammed pa per from the machine. If you do not see paper in this area, go to the next step. 5 Insert tray 1 back into the mach ine until it locks into place. 6 Open the right door. Remove the jamm ed paper by gently pulling it straight out.
Clearing paper jams 220 9. Troubleshooting 10 Paper jam in tray 2 Click this link to open an animation about clearing a jam. 1 Pull out tray 2. 2 Remove the jammed pa per from the machine.
Clearing paper jams 221 9. Troubleshooting If you do not see paper in this area: Lift the side of the tray, pull the tray out. Remove the jammed paper from the machine. If you do not see paper in this area, go to the next step. 3 Insert tray 2 back into the mach ine until it locks into place.
Clearing paper jams 222 9. Troubleshooting 5 Remove the jammed paper by ge ntly pulling it straight out. 6 Close the right bottom door. 11 Paper jam in tray 3 Click this link to open an animation about clearing a jam.
Clearing paper jams 223 9. Troubleshooting 2 Remove the jammed pa per from the machine. If you do not see paper in this area, go to the next step. 3 Insert tray 3 back into the mach ine until it locks into place. 4 Open the right bottom door of the Triple Cassette Feeder.
Clearing paper jams 224 9. Troubleshooting 5 Remove the jammed paper by ge ntly pulling it straight out. 6 Close the right bottom door. 12 Paper jam in the multi-purpose tray Click this link to open an animation about clearing a jam. 1 If the paper is not feeding properly, pull the paper o ut of the machine.
Clearing paper jams 225 9. Troubleshooting 13 Paper jam inside the machine (Jam feed 1) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper f rom the machine. 1 Open the right door. 2 Remove the jammed paper by ge ntly pulling it straight out.
Clearing paper jams 226 9. Troubleshooting 14 Paper jam inside the machine (Jam feed 2) Click this link to open an animation about clearing a jam. 1 Open the right bottom door. 2 Remove the jammed paper by ge ntly pulling it straight out. 3 Close the right bottom door.
Clearing paper jams 227 9. Troubleshooting 15 Paper jam inside the machine (Jam feed 3) 1 Open the right bottom door of the Triple Cassette Feeder. 2 Remove the jammed paper by ge ntly pulling it straight out. 3 Close the dual cassette feeder right bottom door.
Clearing paper jams 228 9. Troubleshooting 16 Paper jam inside the machine (Jam Registration) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper f rom the machine. 1 Open the right door. 2 Remove the jammed paper by ge ntly pulling it straight out.
Clearing paper jams 229 9. Troubleshooting 17 Paper jam inside of the ma chine (Jam at Fuser out) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper f rom the machine. 1 Open the right door.
Clearing paper jams 230 9. Troubleshooting 18 Paper jam at the top o f duplex path (Jam Duplex Return) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper f rom the machine. 1 Open the right door.
Clearing paper jams 231 9. Troubleshooting 19 Paper jam at the top o f duplex path (Jam Duplex 1) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper f rom the machine. 1 Open the right door.
Clearing paper jams 232 9. Troubleshooting 20 Paper jam at the inside of duplex path (Jam Duplex 2) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper f rom the machine. 1 Open the right door.
Clearing paper jams 233 9. Troubleshooting 21 Paper jam bottom of duplex path (Jam Duplex Regi.) Click this link to open an animation about clearing a jam. The fuser area is hot. Take care when removing paper f rom the machine. 1 Open the right door. 2 Remove the jammed paper by ge ntly pulling it straight out.
Clearing paper jams 234 9. Troubleshooting 22 Paper jam in exit area (Jam Exit Face down) Click this link to open an animation about clearing a jam. 1 Gently pull the paper out of th e output tray. 2 Open and close the front door. Printing automatically resumes.
Clearing paper jams 235 9. Troubleshooting 2 Press right of 1c lever and then p ush stacker to left. 3 Remove the jammed paper. 4 Slide in the stacker until you hear the sound ‘click’.
Clearing paper jams 236 9. Troubleshooting 2 Pull the stacker lever 1a down. If necessary, pull the stacker lever 1b down as well. 3 Remove the jammed paper.
Clearing paper jams 237 9. Troubleshooting 4 Pull up on the stacker lever and th en close the stacker front cover. 25 Paper jam at exit of 2 Bin Finisher Click this link to open an animation about clearing a jam. 1 Gently pull the paper out through the exit area.
Clearing paper jams 238 9. Troubleshooting 2 Open and close the 2Bin Finisher fr ont door. Printing automatically resumes..
239 9. Troubleshooting Understanding display messages Messages appear on the display screen to indicate the machine’s status or errors. Some error messages are shown with graphics to help you troubleshoot problem. Refer to the ta bles below to understand the messages and their meaning, and correct th e problem, if necess ary.
Understanding display messages 240 9. Troubleshooting Finisher Failure [error number]. Turn off then on, after checking finisher There is a problem in the finisher. Turn the machine off and back on again. If the problem persists, call for service. Finisher top door is open.
Understanding display messages 241 9. Troubleshooting Imaging unit is not compatib le. Check users guide The imaging unit you have installed is not for your machine. Install a Samsung-genuine imaging unit, designed for your machine (see "Available Consumables" on page 267).
Understanding display messages 242 9. Troubleshooting Motor Failure: [error number]. Turn off then on. Call for service if the problem persists There is a problem in the motor system. Turn the machine off and back on again. If the problem persists, call for service.
Understanding display messages 243 9. Troubleshooting Paper jam at exit of finisher: [error number] Paper has jammed during finishing. Clear the jam (see "Paper jam inside at 2 Bin Finishe r, Paper jam inside 2 Bin Finisher’s duplex" on page 235 ).
Understanding display messages 244 9. Troubleshooting Paper jam in tray 1 Paper has jammed in the feeding area of the tray. Clear the jam (see "Paper jam in tray 1" on page 217 ). Paper jam in tray 2 Clear the jam (see "Paper jam in tray 2" on page 220 ).
Understanding display messages 245 9. Troubleshooting Replace with new imaging unit The indicated imaging unit has almost reached its estimated imaging unit life a .
Understanding display messages 246 9. Troubleshooting Staple cartridge is empty or not installed. Replace it The staple cart ridge has reached th e end of its lifespan or staple cartridge is not installed or the staple cartridge is not properly installed.
Understanding display messages 247 9. Troubleshooting Toner Cartri dge Failure: [error number]. Call for service There is a problem in the toner cartridge. Turn the machine off and back on again. If the problem persists, call for service. Toner cartridge is not compatib le.
248 9. Troubleshooting Power and cable connecting problems Click this link to open an anima tion about solving power problems. Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly.
249 9. Troubleshooting Solving other problems The following chart lists some troub le conditions that may occur and the recommended solutions. Follow the su ggested solutions unti l the problem is corrected. If the prob lem persists, contact a service representative.
Solving other problems 250 9. Troubleshooting 28 Printing problems Paper do es not f eed into the machine. • Remove any obstructions from inside the machine. • Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
Solving other problems 251 9. Troubleshooting The machine does not print. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one.
Solving other problems 252 9. Troubleshooting The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully.
Solving other problems 253 9. Troubleshooting 29 Printing quality problems If the inside of the machine is dirty or paper has been load ed improperly, there might be a reduction in pr int quality. See the table below to clear the problem. Your machine has an odd smell during initial use.
Solving other problems 254 9. Troubleshooting Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough (see "Print media specifications" on page 284). • The transfer roller may be di rty. Clean the inside of your machine.
Solving other problems 255 9. Troubleshooting Color or Black background If the amount of background shading becomes unacceptable: • Change the image transfer belt if it has reached its lifespan.
Solving other problems 256 9. Troubleshooting Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick.
Solving other problems 257 9. Troubleshooting Solid Color or Black pages • The imaging unit may not be installed properly. Remove the imaging unit and reinsert it. • The imaging unit may be defective and need replacing. Remove the imaging unit and install a new one.
Solving other problems 258 9. Troubleshooting 30 Copying problems Condition Suggested solution Copies are too light or too dark Tap Copy from the home screen or Apps . You ca n adjust the darkness level of a copy if needed for easier reading if the original contains faint mark ings or dark images (see "Changing Darkness" on page 102).
Solving other problems 259 9. Troubleshooting 31 Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the DSDF. • There may not be enough available memory to hold the document you want to scan.
Solving other problems 260 9. Troubleshooting 32 Fax problems (optional) condition suggested solutions The machine is not working, there is no display, or the buttons are not working. • Unplug the power cord and plug it in again. • Ensure that there is power being supplied to the electrical outlet.
Solving other problems 261 9. Troubleshooting 33 Operating system problems Common Windows problems Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent.
Solving other problems 262 9. Troubleshooting Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages. Common Mac problems Refer to the Mac User’s Guide that ca me with your computer for furt her information on Mac error messages.
Solving other problems 263 9. Troubleshooting Common Linux problems Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Condition Suggested solutions There is no xsane nor simple- scan application on my Linux machine.
Solving other problems 264 9. Troubleshooting Common PostScript problems The following situations are PS language specific and may occur when several printer languages are used. Problem Possible cause Solution The PostScript file cannot be printed The PostScr ipt driver may not be installed correctly.
10. Consumables and accessories This guide provides information on purchasing Consumables , accessories and maintenance parts available for your machine.
266 10. Consumables and accessories Ordering supplies and accessories Available accessories may differ from country to coun try. Contact your sales re presenta tives to obtain the list of available su pplies, and maintenance parts. • See "Available Consumables" on page 267.
267 10. Consumables and accessories Available Consumables When Consumables reac h their lifespan, you can orde r the following types of Co nsumables for your machine. Depending on the options and job mode used , the toner cartridge’s lifespan may differ.
268 10. Consumables and accessories Precautions • Disconnect the power cord. Never remove the contro l board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing ANY internal or e xternal accessories.
269 10. Consumables and accessories Available accessories You can purchase and in stall accessories to e nhance your machine’s performance and capacity. Accessory funct ion Part n ame Optional tray 2/3/4 If you are experiencing frequent paper supply problems, you can attach up to three additional 520 sheet trays.
Available accessories 270 10. Consumables and accessories 1-Bin Finisher (Stacker &Stapler) The 1-Bin Finisher consists of big size output tray which holds up to 500 sheets of paper .
271 10. Consumables and accessories Available maintenance parts You need to replace the maintena nce parts at specific intervals to keep the machine in the best condition and avoid print quali ty and paper feeding problems resulting from the worn-out pa rts.
272 10. Consumables and accessories Installing accessories 1 Precautions • Disconnect the power cord Never remove the contro l board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the power cord when installing or removing AN Y internal or ex ternal accessories.
Installing accessories 273 10. Consumables and accessories If Printer properties item has ▶ mark, you can select other printer drivers connected with selected printer. 5 Select Device Options . The Properties window may differ depending on the driver or operating system you are using.
274 10. Consumables and accessories Checking replaceable’s lifespan If you experience freque nt paper jams or printi ng problems, check the remaining lifespan of Co nsumables. Replace the corresponding parts, if necessary. 1 Tap Settings > Management > Supplies Life from the main screen.
275 10. Consumables and accessories Using a USB Drive device This chapter explains ho w to use a USB Drive devi ce with your machine. 3 Understanding the USB screen To use the USB feature, tap Box > USB from the home screen or Apps .
Using a USB Drive device 276 10. Consumables and accessories Do not insert the USB Drive device to other ports except the ports which is as shown below the image. If you insert the USB Drive device to other ports, the machine shows warning message on the display screen.
Using a USB Drive device 277 10. Consumables and accessories 1 Insert a USB Drive device into th e USB port on your machine. Your machine automatically detects th e device and reads data stored on it ( see "About USB Drive d evice" on page 275).
Using a USB Drive device 278 10. Consumables and accessories 6 Managing USB Drive device You can delete image files store d on a USB Drive one-by-o ne or all at once by reformatting the device. After deleting files or reformatting a USB Drive device, files cannot be restored.
279 10. Consumables and accessories Replacing the staple cartridge When the stapler is comp letely empty, the message for installing the staple cartridge appears on the display screen. 1 Open the 2Bin Finisher front cover. 2 Pull the stapler unit out.
Replacing the staple cartridge 280 10. Consumables and accessories 3 Lift the empty staple cartr idge form the stapler unit. 4 Unpack the new staple cartridge. 5 Place the staple cartridge ba ck into the stapler unit. 6 Slide the stapler unit in until it locks in place.
11. Appendix This chapter provides product specifications an d information conce rning applicable regulations. • Specifications 282 • Regulatory information 293 • Copyright 303.
282 11. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without no tice. See www.samsung.com for possible changes in information. Items Description Dimension a Width x Length x Height 630 x 506 x 636mm (24.
Specifications 283 11. Appendix Power consumptio n e Average operating mode Less than 900 W Ready mode Less than 30 W Power save mode Less than 1.5 W Power off mode f Less than 0.5 W a. Dimensions and weight are measured without a hand set and other accessories.
Specifications 284 11. Appendix 2 Print media specifications Type Size Dimensions Print media weight a /Capacity b Tray1 / Tray 2, 3, 4 Multi-purpose tray HCF Plain paper Letter 216 x 279 mm (8.
Specifications 285 11. Appendix Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) 75 to 90 g/m 2 (20 to 24 lbs bond) 75 to 90 g/m 2 (20 to 24 lbs bond) Not available in HCF. Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.
Specifications 286 11. Appendix Pre-Printed Letter, Legal, Oficio, Folio, A4, JIS B5, ISO B5, Statement, Executive, A5 Refer to the Plain paper section 75 to 85g/m 2 (20 to 23 lbs bond) 75 to 85g/m 2 .
Specifications 287 11. Appendix LetterHead c Refer to the Plain paper section Refer to the Plain paper section 75 to 90 g/m 2 (20 to 24 lbs bond) 75 to 90 g/m 2 (20 to 24 lbs bond) 75 to 90 g/m 2 (20 .
Specifications 288 11. Appendix 3 System requirements Microsoft ® Windows ® Operating system Requirement (recommended) CPU RAM free HDD space Windows ® XP Intel ® Pentium ® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server ® 2003 Intel ® Pentium ® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications 289 11. Appendix • Internet Explorer 6.0 or higher is the minimu m requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine.
Specifications 290 11. Appendix Linux Items Requirements Operating system Red Hat Enterprise Linux 5, 6 Fedora 11, 12, 13, 14, 15, 16, 17, 18, 19 openSUSE 11.0, 11.1, 11.2, 1 1.3, 11.4, 12.1, 12.2, 12.3 Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.
Specifications 291 11. Appendix Unix Items Requirements Operating system Sun Solaris 9, 10, 11 (x86, SPARC) HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.
Specifications 292 11. Appendix 4 Network environment Network and wireless models only (see "Features by model" on page 8). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine.
293 11. Appendix Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.
Regulatory information 294 11. Appendix 7 Ozone safety 8 Mercury Safety 9 Perchlorate warning This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. Perchlorate Material - spec ial handling may apply.
Regulatory information 295 11. Appendix 12 China only Website : http://www.samsung. com/cn/support/location/ supportServiceLocation.d o?page=SERVICE.LOCATION 13 Correct disposal of this product (Waste.
Regulatory information 296 11. Appendix (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our websi te: www.
Regulatory information 297 11. Appendix • Consult the dealer or experience d radio TV technician for help. Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment.
Regulatory information 298 11. Appendix 20 Germany only 21 Turkey only 22 Thailand only This telecommunication equipment conf orms to NTC techni cal requirement. 23 Canada only This product meets the applicable Industr y Canada technical specifications.
Regulatory information 299 11. Appendix The Telephone Company may make chang es in its communicat ions facilities, equipment operations or pr ocedures where such action is reasonably required in the operation of its business and is not inconsistent with the rules and regulations in FCC Part 68.
Regulatory information 300 11. Appendix • If your area experiences a high inc idence of lightning or power surges, we recommend that you install surge pr otectors for both the power and the telephone lines. Surge prot ectors can be purchased from your dealer or telephone and electro nic specialty stores.
Regulatory information 301 11. Appendix You must have a 13 amp f use in the plug, adaptor, or at the distribution board. 27 Declaration of conformity (European countries) Approvals and Certifications January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of the member states related to low voltage equipment.
Regulatory information 302 11. Appendix 28 China only.
303 11. Appendix Copyright © 2014 Samsung Electronics Co ., Ltd. All rights reserved. This user’s guide is provided fo r information purposes only. All information includ ed herein is subject to change without notic e.
Samsung Multifunc tion Multi X pr ess M537x series M437x series ADVANCED (ADMINISTRATOR’S GUIDE) User’s Guide ADVANCED (ADMINISTRATOR’S GUIDE) User’s Guide This administrator’s guide provides advanced information for administrator’s to use and manage the machine.
305 1 . About this administrator’s guide Convention 307 Intended audience 308 Security policies for administrators 309 Terminology used in this guide 310 2 . Advanced Features for Settings Menu Log-in 313 Language and Input 314 Machine 315 Admin Settings 320 Management 328 Network Settings 330 System 334 3 .
1. About this administrator’s guide This administrator’s guide provid es advanced information for admi nistrator’s to use and manage the machine. Your machine provid es features that are available only for admini strators, such as remotely in stalling the driver or crea ting the installer package.
307 1. About this administrator’s guide Convention The following table offers th e conventions of this guide: Convention Description Example Bold For texts on the display or button names on the machine. Start Note Provides additional information or detailed specification of the machine function and feature.
308 1. About this administrator’s guide Intended audience The expected user for this guide is an administrator with an understanding of: • General knowledge of machine and other optional parts. • Basic technical knowledge. • The network printing environment.
309 1. About this administrator’s guide Security policies for administrators Administrators need to adhere to the following policies in order to securely manage the machine: • The administrator sh.
310 1. About this administrator’s guide Terminology used in this guide The following terms are used throughout th is guide in examples, instructions, and descriptions: 1 Synonym Some terms in this g.
Terminology used in this guide 311 1. About this administrator’s guide 3 Glossary (See "Glossary" on page 384.) SWS SyncThru™Web Service WINS Windows Internet Name Service WSD Web Servic.
2. Advanced Features for Settings Menu This chapter explains the Setti ngs menu provided by your machine. The Settings menu provides various options for administrators to set in order to use the machine to its full capabilities.
313 2. Advanced Features for Settings Menu Log-in Depending on the authentication setting s you selected, you may need to log-in as an administrator to ac cess some options under Settings menu (see "Authentication" on page 322). Contact yo ur network service provider or network administrator for more information.
314 2. Advanced Features for Settings Menu Language and Input This menu allows you to configure the la nguage in which to display the menus. You can also set onscr een keyboard options. Tap Settings > Language and Input from the home screen or Apps .
315 2. Advanced Features for Settings Menu Machine Before using the machine, set up the general settings. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •C l i c k t h e ( Help ) from the home screen or (quick menu) and then click on any option you want to know about.
Machine 316 2. Advanced Features for Settings Menu 5 Tray settings This feature allows you to check the current tray settings and change the settings if necessary. There are many options available for setting the tray and paper. Make the best use of the options to fit your needs for trays and paper.
Machine 317 2. Advanced Features for Settings Menu 7 Display you can change various settings for the display. • Wallpaper: Assigns a wallpaper for the Home screen, Login screen, or both.
Machine 318 2. Advanced Features for Settings Menu - Auto Tone Adjustment : Performs a normal or full tone adjustment sequence immediately. • Normal : Automatically adjusts the color tone. This process takes more time than Quick, but it produces better results.
Machine 319 2. Advanced Features for Settings Menu 11 Timers (administrator only) When there is no input for a certain pe riod of time, the mach ine cancels the held job or exits the current menu and goes in to the defa ult settings. You can set the amount of time the machine will wait before it canc els a held job or exits the current menu.
320 2. Advanced Features for Settings Menu Admin Settings This option is only available to administrators. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •C l i c k t h e ( Help ) from the home screen or (quick menu) and then click on any option you want to know about.
Admin Settings 321 2. Advanced Features for Settings Menu 13 Security Allows you to set up the security related settings. Image Overwrite You can set the machine to overwrite da ta stored in the me mory. The machine overwrites the data with different patte rns eliminating the possibilities of recovery.
Admin Settings 322 2. Advanced Features for Settings Menu Authentication This feature allows you to ch oose the auth entication method for user authentication. You can also use this feature from the SyncThru™ Web Service. Open the Web browser from your networked computer and type the IP address of your machine.
Admin Settings 323 2. Advanced Features for Settings Menu ▪ Seconds: You can set the a uto logout time. ▪ Logout Policy: You can select the logout Identification type. ▪ Login Restriction: You can set the Login Restr iction time, attempts, or lock-out time.
Admin Settings 324 2. Advanced Features for Settings Menu Contention Management Allows you to set Copy , Print , Send , Report priority. More Settings You can set Job Progress Window and Job Deletion . • Job Progress Window: Allows you to show jo b progress in display.
Admin Settings 325 2. Advanced Features for Settings Menu • If necessary, enter the location of the machine in the Location field. • If necessary, enter the information in the Administrator field for the person to contact when any problem occurs on the machine.
Admin Settings 326 2. Advanced Features for Settings Menu 17 Print Settings You can set print related setti ngs. When there is no sp ecific input for printing options, the machine prints with the settings you set here . Set the frequently used printing settings.
Admin Settings 327 2. Advanced Features for Settings Menu Installing an application 1 Tap Install button. 2 A pop-up window wi th folder tree appears. Se lect the application file and press OK . 3 A verification message appears. Read the agreement and check I accept terms of the License Agreement and press OK .
328 2. Advanced Features for Settings Menu Management • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •C l i c k t h e ( Help ) from the home screen or (quick menu) and then click on any option you want to know about.
Management 329 2. Advanced Features for Settings Menu - Account: Print to see the account list. • Send: - Send Confirmation: You can set the machine to print a report whether a send was successfully completed or not. - Fax Received: Print to check the list of faxes received.
330 2. Advanced Features for Settings Menu Network Settings This option is setting the Network Settings functions. • Some menus may not appear on the display depending on options or models.
Network Settings 331 2. Advanced Features for Settings Menu • DNS Configuration: You can configure the DNS server. - Host Name: Enter the host name. You can en ter up to 63 characters. Default name is “ SEC[MAC address] ”. - Domain Name: Enter the domain name.
Network Settings 332 2. Advanced Features for Settings Menu - Never use DHCP: Disables DHCPv6. • DHCP Unique Identifier: Show the DHCP Unique ldentifier. • DHCP Identity Asso ciation Identifier: Show the DHCP Identity Association Identifier. 802.1x You can enable 802.
Network Settings 333 2. Advanced Features for Settings Menu 24 Network Security You can enable and configure these options in SyncThru™ Web Service only(see "Security ta b" on page 171.) • IPSec: You can disable IP security settings. • Network Filtering - MAC Filtering : Disable MAC filtering.
334 2. Advanced Features for Settings Menu System • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •C l i c k t h e ( Help ) from the home screen or (quick menu) and then click on any option you want to know about.
System 335 2. Advanced Features for Settings Menu 28 Contact Information This feature allows you to view the ser vice center's information and contact point where users can get help. If you log in as an administrator, you can change the contact information.
3. Network setup This chapter gives you step-by-step instruction s for setting up the network environment before us ing the machine. You can set u p the network environment using the Network Settings menu unde r the Settings menu. You need to be familiar with the terms used for setting up the network enviro nment.
337 3. Network setup Network environment You can use network after connecting network cable to a corresponding port on your machine. You need to set up the n etwork protocols on the ma chine to use it as your network machine. You can set up th e basic network setti ngs through the machine's control panel.
338 3. Network setup Accessing network setup 1 Make sure that the ethernet cable is connected to your machine. 2 Tap Settings > Network Settings > Ethernet from the home screen or Apps . 3 Log-in as an administrator (see "Log-in" on page 313).
339 3. Network setup Network settings (configuring TCP/IP) When you connect your machine to a ne twork, you must first configure the TCP/ IP settings for the mach ine. The settings shown be low are the basic settings required for using your machine as a network machine.
Network settings (configuring TCP/IP) 340 3. Network setup DNS Configuration You can configure the DNS server. • Host Name: Enter the host name. You can enter up to 63 chara cters. Default name is “ SEC[MAC address] ”. • Domain Name: Enter the domain name.
Network settings (configuring TCP/IP) 341 3. Network setup - Stateful Address: This is an IPv6 address whic h is acquired by a DHCPv6 server. - Manual Address: This is an IPv6 address which an administrator can configure manually. • DHCPv6 Configuration: Select the DHCPv6 configura tion you want to us.
342 3. Network setup Print settings (Ports to set for network printing) You can set the ports to use when printing . If you want to print though the network, you need to sel ect the following ports. Tap Settings > Management > Report > Network Configuration from the home screen or Apps then tap Print .
343 3. Network setup Set Protocols You can enable/disabl e the protocols ( Standard TCP/IP , LPR , IPP , ThinPrint , CIFS , SNTP (Simple Network Time Protocol), SLP (Service Location Protocol), Telnet , SNMP V1/V2 (Simple Network Management Protocol), SNMPv3 , UPnP(SSDP) Protocol, a nd mDNS (Multicast Domain Name System), SetIP , and HTTP .
344 3. Network setup Network filtering settings You can set your machine to prevent unlisted IP or MAC addresses from connecting to the machine. You can set general network filtering settings. Tap Settings > Network Settings > Network Security > Network Filtering from the home screen or App .
345 3. Network setup Installing driver over the network You must install the printer driver software for printi ng. The software includes drivers, applications, an d other support programs. Make sure that the n etwork setup for your mach ine is completed.
Installing driver over the network 346 3. Network setup • If you install the driver using the su pplied software CD, V4 driver is not installed. If you want to use the V4 driver in the Desktop screen, you can download from the Samsung website, www.samsung.
Installing driver over the network 347 3. Network setup /p”<port name>” or /P”<port name>” Specifies printer port. Network Port will be created by use of Standard TCP/IP Port monitor. For local port, this port must exist on system before being specified by command.
Installing driver over the network 348 3. Network setup 6 Mac 1 Make sure that the machine is conne cted to your n etwork and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop.
Installing driver over the network 349 3. Network setup 7 Click Agree to agree to the license agreement. 8 Click Install . All components nec essary for machine operations will be installed. If you click Customize , you can choose individual components to install.
Installing driver over the network 350 3. Network setup 9 Click Add button. 10 Select AppSocket/HP JetDirect and enter your ma chine’s IP address. 11 Click Forward button and add it to your system.
Installing driver over the network 351 3. Network setup 7 Execute the “ . /install –c ” command to verify installation results. 8 Run “ installprinter ” from the command line. Th is will bring up the Add Printer Wizard window. Setup the printer in this window referring to the following procedures.
Installing driver over the network 352 3. Network setup 11 Check the Make Default option to set this printer as default. 12 Click OK to add the printer.
353 3. Network setup Samsung Mobile Print 9 What is Samsung Mobile Print? Samsung Mobile Print is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung Mobile Print is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC.
354 3. Network setup AirPrint Only AirPrint certified machines can us e the AirPrint feature. Check the box your machine came in for the AirPrint certified mark. 12 Setting up AirPrint Bonjour(mDNS) and IPP protocols are re quired on your machine to use the AirPrint feature.
AirPrint 355 3. Network setup 13 Printing via AirPrint For example, the iPad manual provides these instructions: 1 Open your email, photo, web page, or document you want to print. 2 Touch the action icon( ). 3 Select your printer driver name and option menu to set up.
356 3. Network setup Google Cloud Print™ Google Cloud Print™ is a ser vice that allows you to prin t to a printer using your smart phone, tablet , or any other web-connected devices. Just register your Google account with the printer, and you are read y to use the Google Cloud Print™ service.
Google Cloud Print™ 357 3. Network setup 10 Click Finish printer registration . 11 Click Manage your printers . Now your printer is registered with Google Clou d Print™ service.
Google Cloud Print™ 358 3. Network setup 5 Select Print with Google Cloud Print . 6 Click the Print button..
4. Maintenance This chapter provides informat ion for maintain ing your machine. This chapter includes: • Monitoring the supplies life 360 • Setting supplies reorder notification 361 • Replacing.
360 4. Maintenance Monitoring the supplies life Check remaining life of the supplies and prepare the sup plies in advance. You can also print the su pplies life report. Select Supplies Information in the Report feature (see "Report" on page 328, "Informa tion tab" on page 169).
361 4. Maintenance Setting supplies reorder notification Set the supplies reorder notification to receive notification emails and prepare supplies in advance.
362 4. Maintenance Replacing & redistributing supplies 3 Replacing the toner cartridg e When the toner cartridge is totally empty: • The status LED turns red on and the dis play screen shows the error message of replac ing toner. • The machine stops printing and in coming faxes are sa ved in memory.
363 4. Maintenance Finding the serial number You might need to know the serial number of your machine when calling for a service. To check the serial number of your machine, follow the steps below. The serial number is written on the beginning of all the machine reports.
364 4. Maintenance Clearing memory There are few ways to clear memory to ensure the memory capacity of your machine. Select one of the ways below. 6 Clearing stored documents Check the stored doc uments before clearing machine memory. 1 Tap Box from the home screen or Apps .
365 4. Maintenance Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to cl ean your machin e regularly to keep it in the best printing condition and use your machine longer.
Cleaning the machine 366 4. Maintenance Toner cartridge area 1 Turn the machine off and unplug th e power cord. Wait for the machine to cool down. 2 Open the front door. Toner particles can be released inside the machine but it does not mean the machine is damaged.
Cleaning the machine 367 4. Maintenance 4 With a dry, lint-free cloth, wipe aw ay any dust and spilled toner from the toner cartridge area. • While cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside pa rts.
Cleaning the machine 368 4. Maintenance 6 Close the front door. Ensure that the door is securely closed. If the front door is n ot completely closed, the machine will not operate. 7 Plug in the power cord and turn the machine on. Cleaning the imaging unit area 1 Open the front door.
Cleaning the machine 369 4. Maintenance 2 Open the side cover, Hold and push down the lever. 3 Open the inner cover and pull the co rresponding imaging unit out from the machine. • To prevent damage to the imaging unit, do not expose it to light for more than a few minutes.
Cleaning the machine 370 4. Maintenance 4 With a dry, lint-free cloth, wipe aw ay any dust and spilled toner from the imaging unit area. 5 Hold the handles on th e new imaging unit, and push the imaging unit until it locks into place.
Cleaning the machine 371 4. Maintenance 6 Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until it locks in place. 7 Close the side and front cover. Ensure that the door is securely closed.
Cleaning the machine 372 4. Maintenance Cleaning the scan unit Keeping the scan unit clean helps to ensure the best possible copy quality. We suggest that you clean the scan unit at the start of each day and during the day, as needed. 1 Prepare a soft, lint-free cloth.
373 4. Maintenance Tips for storing the machine, supplies, and paper • Keep them in a cool place with no humidity. • Keep them covered so that dusts cannot be accumulated. • Keep them out of water. 10 Machine • When moving the machine, do not tilt or turn it upside do wn.
374 4. Maintenance Tips for moving the machine • Use safe lifting and handling techni ques. If you need to move this machine, you need at least four pe ople. Use the lifting handles, as shown below. If less than four people attempt to lif t the machine, it can lead to back injury.
375 4. Maintenance Printing a demo page Print a demo page to check the print qual ity of the machine if you have not used the machine for sometime. 13 From the machine See "Report" on page 328. 14 From the SyncThru™ Web Service See "Information ta b" on page 169.
376 Contact SA MSUNG worldwide Contact SAMSUNG worldwide If you have any comments or questions regarding Sa msung products, contact the Samsung custom er care center. Country/Region Customer Care Center WebSite ALGERIA 021 36 11 00 www.samsung.com/ n_africa/support ARGENTINE 0800-333-3733 www.
Contact SAMSUNG worldwide 377 Contact SA MSUNG worldwide CANADA 1-800-SAMSUNG (726-7864) www.samsung.com/ ca/support(English) www.samsung.com/ ca_fr/support (French) CHILE 800-SAMSUNG (726-7864) [HHP] 02-24828200 www.samsung.com/ cl/support CHINA 400-810-5858 www.
Contact SAMSUNG worldwide 378 Contact SA MSUNG worldwide EIRE 0818 717100 www.samsung.com/ ie/support EL SALVADOR 800-6225 www.samsung.com/ latin/support (Spanish) www.samsung.com/ latin_en/support (English) ESTONIA 800-7267 www.samsung.com/ ee/support FINLAND 030-6227 515 www.
Contact SAMSUNG worldwide 379 Contact SA MSUNG worldwide HUNGARY 0680SAMSUNG (0680-726-786) 0680PREMIUM (0680-773-648) www.samsung.com/ hu/support INDIA 1800 3000 8282 - Toll Free 1800 266 8282 - Toll Free www.samsung.com/ in/support INDONESIA 021-56997777 08001128888 www.
Contact SAMSUNG worldwide 380 Contact SA MSUNG worldwide MOLDOVA 0-800-614-40 www.samsung.com/ support MONGOLIA 7-495-363-17-00 www.samsung.com/ support MONTENEGRO 020 405 888 www.samsung.com/ support MOROCCO 080 100 2255 www.samsung.com/ n_africa/support MOZAMBIQUE 847267864 / 82726786 4 www.
Contact SAMSUNG worldwide 381 Contact SA MSUNG worldwide PARAGUAY 009-800-542-0001 www.samsung.com/ latin/support (Spanish) www.samsung.com/ latin_en/support (English) PERU 0-800-777-08 www.samsung.com/ pe/support PHILIPPINES 1-800-10-7267864 [PLDT] 1-800-8-7267864 [Globe landline and Mobile] 02-4222111 [Other landline] www.
Contact SAMSUNG worldwide 382 Contact SA MSUNG worldwide SERBIA 011 321 6899 www.samsung.com/ rs/support SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com/ sg/support SLOVENIA 080 697 267 090 726 786 www.samsung.com/ rs/si SLOVAKIA 0800 - SAMSUNG(0800-726 786) www.
Contact SAMSUNG worldwide 383 Contact SA MSUNG worldwide U.A.E 800-SAMSUNG (800 -726 7864) www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic) UK 0330 SAMSUNG (7267864) www.samsung.com/ uk/support U.S.A -Consummer Electonics 1-800-SAMSUNG (726-7864) www.
384 Glossary Glossary The following glossary helps you get fa miliar with the product by understanding the terminologies common ly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of stand ards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Stand ards Committee (IEEE 802).
Glossary 385 Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client .
Glossary 386 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configurat ion parameters specific to the DHCP client host requesting, generally, informat ion required by the client host to participate on an IP netwo rk.
Glossary 387 Glossary Duty Cycle Duty cycle is the page quan tity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capaci ty of print-outs, usually within the warranty period.
Glossary 388 Glossary Fuser Unit The part of a laser printer th at fuses the toner onto the pr int media. It consists of a heat roller and a pressure roller.
Glossary 389 Glossary IP address An Internet Protocol (IP) address is a uniq ue number that devices use in order to identify and communicate wi th each other on a netw ork utilizing the Internet Protocol standard. IPM The Images Per Minute (IPM) is a way of me asuring the speed of a printer.
Glossary 390 Glossary JPEG Joint Photographic Experts Group (JPE G) is a most co mmonly used standard method of lossy compression for photograph ic images.
Glossary 391 Glossary MR Modified Read (MR) is a compression method recommen ded by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first , the differences determined, and then the differences are e ncoded and transmitted.
Glossary 392 Glossary PDF Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for representing two di mensional documents in a device independent and resolution independent format.
Glossary 393 Glossary Resolution The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution. SMB Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellan eous communications between nodes on a network.
Glossary 394 Glossary Toner Cartridge A kind of bottle or contai ner used in a machine like a printer which contains toner. Toner is a powder used in laser printers and phot ocopiers, which forms the text and images on th e printed paper.
Glossary 395 Glossary WPA Wi-Fi Protected Access (WPA) is a cla ss of systems to secur e wireless (Wi-Fi) computer networks, which was created to improve upon the secu rity features of WEP. WPA-PSK WPA-PSK (WPA Pre-Share d Key) is special mode of WPA for small business or home users.
396 Index Index A accessories installing 272 ordering 269 accounting 172 address book 170 group 170 inividual 170 adjusting altitude 314 , 319 AirPrint 354 alerts 170 altitude adjustment 314 , 319 ans.
Index 397 Index duplex printing print 80 E easy document creator 125 , 177 e-book conversion 177 editing group address 155 individual address 154 error correction mode 148 error message 239 ethernet 3.
Index 398 Index J jam clearing paper 217 tips for avoiding paper jams 204 JPEG USB scanning memory device 153 , 158 K keyboard understanding the keyboa rd 39 L LED machine status 27 , 29 understanding.
Index 399 Index installing environment 292 , 337 setting up 337 network filtering 344 N-up printing Mac 94 Windows 78 O option view 23 original document clearing jam 205 loading in the document feeder.
Index 400 Index problem operating system problems 261 problems copying problems 258 paper feeding problems 249 power problems 248 printing quality problems 253 touch screen 249 Q quick copy 111 R Raw .
Index 401 Index print media 284 stored documents 364 storing machine 373 paper 373 supplies 373 supplies available supplies 267 monitoring the supplies life 360 ordering 267 storing 373 SyncThru Web S.
Index 402 Index printing 276 user managing 172 profile 173 user access control 172 using help 77 , 95 W watermark create 83 delete 83 edit 83 print 82 Windows common Windows problems 261 driver instal.
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