Instruction/ maintenance manual of the product iDCS 500 Samsung
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ST ANDARD TELEPHONE USER GUIDE iDC S 500 DIGIT AL COMMUNICA TIONS SYSTEM November 2001 Samsung T elecommunications America reserves the right without prior notice to revise infor- mation in this guide for any reason.
T ABLE OF CONTENTS ABOUT THIS B OOK ......................................................1 THINGS Y OU SHOULD KNOW ......................2–3 OUTSIDE CALLS Making an Outside Call..............................................................4 Answering an Outside Call .
ABOUT THIS B OOK This booklet provides instructions for using an industry standard single line telephone set with the iDCS 500. A variety of single line sets from many dif- ferent manufacturers are available. Check with your service and installation company to ensure proper operation with the iDCS 500 system.
3 SYSTEM TONES The system provides several tones to assist you. Some of these tones are already familiar to you. Intercom Dial T one — A steady tone that indicates you can begin dialing. DIAL TONE CONTINUOUS Ringback T one — Indicates the station you dialed is ringing.
RECALL DIAL TONE Hookflash and then dial 18 to disconnect your outside call and receive tele- phone company dial tone for a new call. BUSY LINE QUEUING WITH CALLBACK If you receive a busy signal when you select an outside line: • While on that call, hookflash, receive transfer tone and dial 44 .
CALLING Y OUR SYSTEM OPERA TOR • Lift the handset and dial 0 to call your system operator or group of op- erators. • If you want to call a specific operator, dial that person ’ s extension number. 7 6 INTERCOM CALLS CALLING OTHER ST A TIONS • Lift the handset.
TRANSFERRING CALLS Transfer is used to send any call to another extension in one of two ways. You can perform a screened transfer by informing the other extension who is calling or you can perform a blind transfer without notification. • While you are speaking on a call, hookflash to receive transfer dial tone and then dial an extension number.
FORW ARD ALL CALLS To forward all of your calls to another station: • Lift the handset and dial 601 plus the extension or group number. • Receive confirmation tone and hang up. To cancel Forward All Calls, lift the handset and dial 600 — — O O R R — — dial another forward code, e.
13 NETWORK FORW ARDING If you system is equipped with the LE version of software, and your system is networked with another system, there are 3 types of forwarding that must be used when you want to forward calls to a station that is located in anoth- er system on your network.
PULSE TO TONE CHANGEOVER When making an outside call on a dial pulse line, press # . All digits dialed after the # will be sent as tones. 15 14 DIALING FEA TURES SPEED DIALING You can dial a preprogrammed telephone number stored in the system-wide speed dial list of numbers 500 – 999 or from your personal list of numbers 00 – 49.
RETRIEVING A P ARKED CALL To retrieve a call that has been parked for you: • Lift the handset. • Dial 10 plus the station number that was announced.
CONVENIENCE FEA TURES DO NOT DISTURB Use Do Not Disturb (DND) when you want to block calls to your keyset. • Lift the handset and then dial 401 . • To cancel DND, lift the handset and then dial 400. You are able to make calls while in the DND mode.
To lock your station from making both internal and outgoing calls: • Lift handset to go offhook and dial 15100 plus your station passcode (default 1234 ) then dial 2 . • Listen for system dial tone and replace handset. Your station is now locked from making both internal and outgoing calls.
PERSONAL SPEED DIAL NUMBERS C C O O D D E E N N A A M M E E T T E E L L E E P P H H O O N N E E N N U U M M B B E E R R 25 _________________________ _________________________ 26 ______________________.
An important point after buying a device Samsung iDCS 500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung iDCS 500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung iDCS 500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung iDCS 500 you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung iDCS 500 will certainly help you make a decision on the purchase.
If you already are a holder of Samsung iDCS 500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung iDCS 500.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung iDCS 500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung iDCS 500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center