Instruction/ maintenance manual of the product 700 Series Acer
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AcerRouter 700 Series Multifunction Router User Guide.
AcerRouter 700 User Guide April 1999 Limitation of Liability Information in this document is subject to change without notice and does not represent a commitment on the part of Acer Netxus Inc . The material contained herein is supplied without representation or warranty of any kind.
AcerRouter 700 Series User Guide iii 1w1 About This User Guide Welcome to the Acer Netxus world of Multifunction Routers ! Thank you for investing in the AcerRouter 700 . We are dedicated to providing the most efficient, easy to configure, and trouble free equipment in the networking industry.
iv AcerRouter 700 Series User Guide How to Reach Us If you require Technical Support, please email: acernetxus@acer.com.tw If you need information about other Acer Netxus products, please email: acernetxus@acer.
AcerRouter 700 Series User Guide v Contents Chapter 1 Introduction What ’ s in the box? ...................................................................... 1-1 Overview of the AcerRouter 700 Multifunction Router ............ 1-1 ISDN ............
vi AcerRouter 700 Series User Guide Advanced Options for Remote Office Access Profiles ...... 3-17 Deleting Remote Office Access Profiles ............................ 3-21 Setting Up Dial-in User Accounts ............................................ 3-22 ISDN Configuration .
AcerRouter 700 Series User Guide vii Appendix A AcerRouter Specifications Appendix B Glossary Appendix C Warranty , Copyrights, FCC Notice Warranty ..................................................................................... C-1 Licenses and Trademarks .
viii AcerRouter 700 Series User Guide.
1-1 AcerRouter 700 Series User Guide 1 Chapter 1 Introduction This chapter gives the introduction to the AcerRouter 700. What ’ s in the box? Your AcerRouter 700 box should contain the items listed below.
AcerRouter 700 Series User Guide 1-2 likely your phone company), you will be given the following information: the type of ISDN switch your phone company is using, and two “directory” numbers associated with the two channels. In the North America, you will also be given two SPID (Service Profile IDentifier) numbers.
1-3 AcerRouter 700 Series User Guide Accessing Servers from the Public Network If you want special servers (e.g., an e-mail server, an FTP server, or a web server) to be accessible by remote users acr.
AcerRouter 700 Series User Guide 1-4 Making Regular Voice Calls Using the 700 The AcerRouter 700 supports two types of voice calls through telephones connected to its voice ports. Conventional calls can be placed by simply dialing a standard telephone number.
1-5 AcerRouter 700 Series User Guide AcerVoIp system does not support fax over the Internet. When data is sent over a congested and unpredictable public network such as the Internet, it may encounter variable delays and data loss.
AcerRouter 700 Series User Guide 1-6 Similarly, when a remote site requests the creation of a tunnel, the AcerRouter 700 will search for an appropriate tunnel profile matching the setup request.
1-7 AcerRouter 700 Series User Guide servers are assigned public IP address obtained from your ISP, and will be accessible by users across the Internet. However, in order for the LAN to LAN communications to work, the default private network address (192.
AcerRouter 700 Series User Guide 1-8 • 1 power ON / OFF switch The LEDs on the front There are eleven LEDs on the front of the AcerRouter that show the status of the ISDN, Voice and LAN ports. You can tell at a glance if your AcerRouter 700 is functioning properly, and if there is any traffic passing through.
AcerRouter 700 Series User Guide 2-1 2 Chapter 2 Installing the AcerRouter 700 Now you should be ready to connect your AcerRouter 700 to devices on your LAN and ISDN wall jacks. Follow these steps to install the AcerRouter 700: Step 1 Connect the ISDN cable to the wall jack and the ISDN port on the AcerRouter 700 .
2-2 AcerRouter 700 Series User Guide Setting Up a Windows PC for Configuring the AcerRouter 700 This section describes the configuration required by LAN-attached PCs which communicate with the AcerRouter 700, either to configure the 700, or for network access.
AcerRouter 700 Series User Guide 2-3 Step 5 In the new Network Component Type window, select Protocol . Step 6 In the new Select Network Protocol window, select Microsoft in the Manufacturers area. Step 7 In the Network Protocols area of the same window, select TCP/IP , then click OK.
2-4 AcerRouter 700 Series User Guide Connecting more Devices through a Hub to the 700 The AcerRouter 700 provides 4 repeater hub ports to allow up to 4 PCs or Workstations to be connected to it directly. If you want to connect more devices, you can connect an external hub to LAN port 1.
AcerRouter 700 Series User Guide 3-1 3 Chapter 3 Configuring the AcerRouter 700 Once you have completed the installation stage and have configured PC as described in chapter two, you are ready to configure the AcerRouter 700 for actual applications.
3-2 AcerRouter 700 Series User Guide will ask you to log on. If you are logging on for the first time, you should accept the factory default password (which is “password”).
AcerRouter 700 Series User Guide 3-3 Customizing the SMART for Your Specific Needs When you log on for the first time, the SMART Customization screen will be au tomatically displayed, allowing you to customize the SMART session to suit your own specific needs: The choices available depend on what feature keys have been installed.
3-4 AcerRouter 700 Series User Guide Click Next when you have selected the options you want. Overview of The SMART Browser Screen Before you begin the configuration, take a moment to look at the SMART screen.
AcerRouter 700 Series User Guide 3-5 SMART Menu This part of the browser screen contains items you can click to display the various screens for configuring your AcerRouter 700, including modems, connection profiles, and protocols, as well as system monitoring, tools, and help.
3-6 AcerRouter 700 Series User Guide Err Pkts: indicates the number of error (bad) packets that have been received. Disconnect: if an interface has been selected (highlighted), clicking this button will cause the connection to be taken down. The LAN interface and the ISDN physical lin e are not affected by this operation.
AcerRouter 700 Series User Guide 3-7 be displayed. Step 2 Enter the following information: Profile Name: the name that you will use to identify this Internet access profile. Remote Phone Number: the ISDN telephone number of your ISP. ISP Account Name: the username of your ISP account.
3-8 AcerRouter 700 Series User Guide Note: The Configuration Types which appear on the above screen may appear differently depending upon the boxes you selected from the SMART Customization S creen.
AcerRouter 700 Series User Guide 3-9 Setting Up Internet Access with Advanced Features In the previous chapter, it is assumed that you had customized the SMART interface to support only the Basic Internet Access.
3-10 AcerRouter 700 Series User Guide Note: The SMART Configuration screen displays the very first time you run the S MART software. To return to this screen, select Customize User Interface from the menu Step 2 The Internet Access Configuration ISDN screen appears.
AcerRouter 700 Series User Guide 3-11 Idle Timeout: the number of seconds of inactivity over the connection. When this value is reached, the AcerRouter 700 will disconnect the call. You can set the idle timeout from 0 to 3600 seconds. The default setting is 120 seconds.
3-12 AcerRouter 700 Series User Guide Public IP Netmask : the network mask for the public network address on your LAN. Private IP Address : the private IP address for the LAN interface on the A cerRouter 700. The default private IP address is 192.168.
AcerRouter 700 Series User Guide 3-13 Devices on your network that are configured with public IP addresses are not DHCP clients. Therefore, you need to assign their IP addresses, ne twork mask, default gateway ’ s IP address, primary and secondary DNS IP addresses manually.
3-14 AcerRouter 700 Series User Guide Configuring for Remote Office Access In order for the local LAN to access a remote LAN, you need to configure a conne ction profile for the router on each site (the remote router and the local router).
AcerRouter 700 Series User Guide 3-15 If your switch type is Auto-detect (available in North America only), ente r your Directory Phone Number 1 and Directory Phone Number 2 . If your switch type is NT DMS-100, ATT 5ESS (Multipoint), N1-1 , ente r SPID1 and SPID2 (provided by your phone company).
3-16 AcerRouter 700 Series User Guide ar here as a connection profile. Step 2 Select New from the pull-down menu, and click NEXT to display the Inte rface Configuration screen : Note: If you made more than one selection in the SMART Configuration screen, more Configuration Type options may appear.
AcerRouter 700 Series User Guide 3-17 Call Direction: if the remote site will be dialing in, select Incoming . If the AcerRouter 700 will be dialing out to the remote site, select Outgoing . Select Both if either side can initiate the connection. The default setting is Both .
3-18 AcerRouter 700 Series User Guide Profiles If you press the Advanced button from the above Connection Profile Configuration screen screen appears. Step 1 Set any of the following parameters : Note: The IPX options shown in this screen only appear if you selected Share NetWare (IPX) Resource on the SMART Configuration screen.
AcerRouter 700 Series User Guide 3-19 higher throughput, and compressed incoming data to be recognized. The ability to use compression depends on the capabilities of the ISP. Idle Timeout: the number of seconds of inactivity over the connection. When this value is reached, the AcerRouter 700 will disconnect the call.
3-20 AcerRouter 700 Series User Guide Step 4 Click APPLY and TEST . ISDN Link Usage: determines how the AcerRouter 700 utilizes the two B channels in your ISDN connection. Options are : - One B Channel Only: the AcerRouter 700 will only use one B channel, regardless of the traffic.
AcerRouter 700 Series User Guide 3-21 Deleting Remote Office Access Profiles To delete a Connection Profile: Step 1 Select Connection Profiles from the SMART menu. Configuration - Connection Profiles The following screen appears. Step 2 Highlight the entry in the list you want to delete, and click DELETE .
3-22 AcerRouter 700 Series User Guide Setting Up Dial-in User Accounts If you selected Dial-in Access for Off-Site Users from the SMART Customization screen, follow the steps in this section to set up the AcerRouter 700 to allow dial-in access from remote users.
AcerRouter 700 Series User Guide 3-23 For all other switch types, no additional SPID information is required. If your switch type is Permanent 64K or Permanent 128K , no additional information is required.
3-24 AcerRouter 700 Series User Guide ction Profiles. Step 2 Select New from the pull-down menu. If you made more than one sele ction in the SMART Configuration screen, you will see the Interface Configuration screen. For example : Step 3 Select ISDN as the interface, and check Single User Dial-in from the list of configuration types.
AcerRouter 700 Series User Guide 3-25 User Name: the name of the remote system ’ s user name that is dialing in. This field is case sensitive. User Password: the password associated with the user name above.
3-26 AcerRouter 700 Series User Guide Idle Timeout: the number of seconds of inactivity over the connection. When this value is reached, the AcerRouter 700 will disconnect the call. You can set the idle timeout from 0 to 3600 seconds. The default setting is 120 seconds.
AcerRouter 700 Series User Guide 3-27 Step 5 Click APPLY and TEST . ISDN Link Usage : determines how the AcerRouter 700 utilizes the two B channels in your ISDN connection. Options are: - One B Channel Only: the AcerRouter 700 will only use one B channel, regardless of the traffic.
3-28 AcerRouter 700 Series User Guide The Connection Profile Summary screen appears. Step 2 Highlight the entry in the list you want to delete, and click DELETE .
AcerRouter 700 Series User Guide 3-29 Setting the System Time The AcerRouter 700 maintains a real-time clock which is automatically set to the local time of the management PC the first time a connection is made to SMART. To modify the 700 clock, follow the steps below.
3-30 AcerRouter 700 Series User Guide screen is used to enter the days of the week and the hours of the day during which Inte rnet access is allowed. The AcerRouter will not connect to the Internet outside of the configured times. In order for this feature to be effective, the AcerRouter must be configured for the cu rrent local time.
AcerRouter 700 Series User Guide 4-1 4 Chapter 4 Configuring the Voice Adapter The AcerRouter 700 supports 3 POTS (Plain Old Telephone Service) ports. You can attach regular telephones, answering machines, or fax machines to these ports.
4-2 AcerRouter 700 Series User Guide phone number. If a AcerRouter 700 and any device that supports this “sub- addressing” feature calls each other using this feature (by first dial the main telephone number, then press “*” followed by the extension number), the call can be directly routed to the corresponding extension.
AcerRouter 700 Series User Guide 4-3 Configuring AcerVoIP and Speed Dial Numbers This section describes the steps necessary to configure your 700 for speed dialing numbers for both AcerVoIP and standard ISDN voice calls.
4-4 AcerRouter 700 Series User Guide phones will ring. Remote IP Address: the remote system ’ s IP address. This address is needed for the AcerTouch feature (see below). It has to be a permanent public IP address assigned to the remote AcerRouter 700.
AcerRouter 700 Series User Guide 5-1 5 Chapter 5 Managing the AcerRouter 700 This Chapter contains the following sections which cover management of the AcerRouter 700: • How to view the connection l.
5-2 AcerRouter 700 Series User Guide Note: The AcerRouter 700 retrieves the time of day only after connecting to a computer running the browser. The year will appear as 1970 until the browser receives the correct date and time.
AcerRouter 700 Series User Guide 5-3 supplied by your Acer Nexus distributor, which is an alphanumeric feature key. Click the Upgrade button and follow the onscreen instructions. Step 4 Click the Upgrade button below the Feature Key and follow the onscreen instructions.
5-4 AcerRouter 700 Series User Guide The following screen displays: Step 2 Click YES to reset the AcerRouter 700. If you do not want to reset the system, select another menu option. Note: Resetting the AcerRouter disconnects any active calls, and may disrupt current user operations.
AcerRouter 700 Series User Guide 5-5 To clear the configuration and restore the password to the default, follow these steps: Step 1 Using the supplied Null Modem Cable, connect a console (or a PC running a terminal emulation program such as HyperTerminal) to the AcerRouter Console port.
5-6 AcerRouter 700 Series User Guide The following screen displays: Step 1 Enter the following information: System Uptime : the elapsed time since the AcerRouter was powered on. System Name : a unique name that you assign to this 700. System Contact : the network administrator responsible for maintaining the network.
AcerRouter 700 Series User Guide 6-1 6 Chapter 6 Advanced Configuration This section covers advanced configuration of the AcerRouter 700 . These functions include: • Creating Virtual Private Network.
6-2 AcerRouter 700 Series User Guide Step 3 Enter the following information: Tunnel Name: a name by which you will refer to this VPN tunnel. Call Direction: the direction of the call in the tunnel. If the remote site will always be creating the tunnel, select Incoming Only .
AcerRouter 700 Series User Guide 6-3 Step 6 When you select Connection Profiles , the Connection Profile Summary screen appears only if you have existing Connection Profiles. Step 7 Select New from the pull-down menu, and click NEXT . The Interface Configuration screen appears.
6-4 AcerRouter 700 Series User Guide Note: If you set Call Direction to Incoming Only , the My System Name and My System Password fields do not display.
AcerRouter 700 Series User Guide 6-5 Enable IP: allows IP routing over a connection using this profile. Remote IP Address: the IP address of a destination computer on a network reachable through this connection. Remote IP Netmask: the IP subnet mask of the Remote IP Address.
6-6 AcerRouter 700 Series User Guide satisfied by this packet filtering feature. Packet filtering is a security feature that allows you to selectively pass or throw away data traffic between your local LAN and the wide area network (e.g., the Internet).
AcerRouter 700 Series User Guide 6-7 menu: Configuration - IP Filter Step 1 From the Filtering Configuration screen, select the WAN profile of interest from the pull down menu. For example, if your only need is to access the Internet, you should only select the Internet access profile.
6-8 AcerRouter 700 Series User Guide Step 5 Enter the following information: Rule No.: a number used for identification purposes. Rule Name: a name by which you will refer to this rule. Interface: the specific WAN interface this new selection rule will apply to.
AcerRouter 700 Series User Guide 6-9 corresponding entry in the rule table will be removed. To Configure Advanced IP Settings Note: This option is not available if you selected “Basic Internet Access” only from the SMART Customization screen.
6-10 AcerRouter 700 Series User Guide Configuration - Advanced Features - IP Step 2 Enter the following information: Note: To install public servers on your network (e.g., Web or ftp servers), you need to apply for an IP address for each server plus one for the LAN port of the AcerRouter 700.
AcerRouter 700 Series User Guide 6-11 browser or through a telnet session (which is based on the IP address), the device from which you operate will no longer be able to communicate with your AcerRouter.
6-12 AcerRouter 700 Series User Guide an example of the IP routing table. When an IP packet arrives in the AcerRouter 700 , IP tries to determine if the destination IP address contained in the packet is within the network defined by the “Dest IP” and “Netmask” pair of an entry in the routing table.
AcerRouter 700 Series User Guide 6-13 following screen: Step 2 Enter the following information: Add Default Route: select if you want to specify a new default route. Note that the Remote IP Address and Remote IP netmask fields do not appear if you select this option.
6-14 AcerRouter 700 Series User Guide and Ethernet_SNAP. Network Number: a unique identifier for the IPX network on your LAN. Normally, this is automatically detected by the AcerRouter 700.
AcerRouter 700 Series User Guide 6-15 address if you have changed it). You will see the following prompt: Manager Console Version: <revision number, build date and time> Please enter your password: Enter the current password (which is the same as the browser password) and the command prompt displays.
6-16 AcerRouter 700 Series User Guide.
AcerRouter 700 Series User Guide 7-1 7 Chapter 7 Messages This chapter lists messages you may see in the AcerRouter 700 SMART message window. System Messages "Account name and/or password not accepted" User name or password failed authentication by the ISP or the remote site.
7-2 AcerRouter 700 Series User Guide "Destination not currently reachable" Either the phone line is not operational, or the destination is busy or doesn ’ t answer.
AcerRouter 700 Series User Guide 7-3 This message is displayed when an attempt is made to disconnect an inactive modem port. "Interface is not available" An invalid interface type was specified during an IP filter configuration.
7-4 AcerRouter 700 Series User Guide "Phone number or data service type seems to be incorrect" The call has been answered, but the data conversation is not correct.
AcerRouter 700 Series User Guide 7-5 An internal error has occurred. "Sorry, the router is already being managed by "xxx.xxx.xxx.xxx". Concurrent management is not allowed!" Another SMART session is active on the PC with the specified address.
7-6 AcerRouter 700 Series User Guide The new password is configured. Your new password will take effect the next time you logon. "The port number should be 1 ~65535" The port number entered in a filter rule should be in the range of 1 to 65535.
AcerRouter 700 Series User Guide 7-7 SpeedDial extension. Connection Log Messages These messages inform you of the time and date associated with an ISDN connect or disconnect event.
7-8 AcerRouter 700 Series User Guide.
AcerRouter 700 User Guide A-1 A Appendix A AcerRouter 700 Specifications Hardware Configuration - 4 RJ-45 10Base-T IEEE 802.3 Ethernet repeater hub ports - 1 RJ-45 ISDN (U or S/T) BRI interface - 3 te.
A-2 AcerRouter 700 User Guide directly 2. Intercom between extensions 3. Voice sub-addressing at the S/T interface Operating Environment - Temperature: 32-104 ° F. (0-40 ° C.) - Altitude: 0-14,500 ft. (0-4,400 m.) - Relative Humidity: 0-90% Electrical Specifications - External power supply - Power Consumption: 15 Watts Weight - 2 lbs.
AcerRouter 700 User Guide B-1 BRouters Appendix B Glossary This section provides some common networking terms you may find in this user guide. ARP Table Address Resolution Protocol table, a cache table that contains MAC address to IP address mapping information.
B-2 AcerRouter 700 User Guide Compression The mechanism to reduce the amount of data traffic sent over the WAN by processing each packet and reduce its size before it is sent out to the WAN, and to restore its original content and size when a compressed packet is received from over the WAN.
AcerRouter 700 User Guide B-3 IPX Address The network layer address for the IPX protocol, which contains a 4-byte network number (unique for each LAN segment and frame type combination), the 6-byte MAC address of the device, and the 2-byte socket number that maps to the particular application in the device.
B-4 AcerRouter 700 User Guide private/public network Please see Single IP Address Router An intelligent, multi-network interface device that will forward a packet received from one interface to another.
AcerRouter 700 Series User Guide C-1 C Appendix C Warranty ,Copyrights,FCCNotice Warranty Acer Netxus Networking products are provided with a limited 2 year Warranty. Details of the warranty and return process are explained in the Warranty Policy below.
C-2 AcerRouter 700 Series User Guide In the event of a malfunction attributable directly to Product Defect or Product Performance, Acer Netxus Networking will, at its option, repair or replace the Product to whatever extent Acer Netxus Networking deems necessary to restore the Product to proper operating condition without charge to the customer.
AcerRouter 700 Series User Guide C-3 Copyright 1988, 1989, 1993 The Regents of the University of California. All Rights Reserved. This product includes software developed by the University of California, Berkeley and its contributors. This product includes software developed at the Information Technology Division, US Naval Research Laboratory.
C-4 AcerRouter 700 Series User Guide.
An important point after buying a device Acer 700 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer 700 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer 700 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer 700 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Acer 700 Series will certainly help you make a decision on the purchase.
If you already are a holder of Acer 700 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer 700 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Acer 700 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer 700 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
