Instruction/ maintenance manual of the product EagleRoc E9 Rocstor
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1 store your future EAGLEROC E9 User Manual.
Page | 2 ROCSTOR | EAGLEROC E 9 user manual TABLE OF CONTENTS IMPORTANT NOTICES 4 • Safety Notices ________________________________________________________ 4 • General Notices • Capacity Disclai.
Page | 3 ROCSTOR | EAGLEROC E 9 user manual TROUBLESHOOTING 33 • Troubleshooting for Macintosh computers _________________________________ 33 • Troubleshooting for PC Windows based computers 35 KN.
Page | 4 ROCSTOR | EAGLEROC E 9 user manual IMPORTANT NOTICE S Safety Notices • The warranty is void if an unauthorized person attempts and/or repairs the hard d isk drive. • Read all Manuals and instructions carefully before u sing the device. • Do not spill any liquid or insert any object into the device.
Page | 5 ROCSTOR | EAGLEROC E 9 user manual • Do not spill any liquid or insert any object into the device. • Do not attempt to disassemble and service the Eagleroc drive during the warranty period. • Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website ( www.
Page | 6 ROCSTOR | EAGLEROC E 9 user manual GENERAL Introduction EAGLEROC E9 – FireWire 800(400) and USB (1.1/2.0) The Eagleroc E 9 external SATA Hard Drives de l ivers extraordinary performance and reliability for both Mac and PC users. Eagleroc E9 contains a fast SATA h igh capacity 3.
Page | 7 ROCSTOR | EAGLEROC E 9 user manual Minimum System Re quirements Mac Users: Window Users: * Many computers do not come with factory installed FireWire 800 or eSATA ports. Therefore, you may need to purchase a PCI, PCI-X or PCI-Express card to use these ports.
Page | 8 ROCSTOR | EAGLEROC E 9 user manual QUICK INSTALLATION 1. Turn ON your computer and wait until it fully boots up to load all programs. 2. Connect one end of the Adaptor cord directly to the Eagleroc and the other end to an AC outlet, surge protector or battery Backup (UPS).
Page | 9 ROCSTOR | EAGLEROC E 9 user manual 5. The Hard drive is preformatted for Plug-and-Play operation. After a few seconds a Rocstor HD icon will show on “My Computer” folder under the Windows OS. Under the Mac OS, the Rocport HD will appear on the “Desktop.
ROCSTOR | EAGLEROC E9 user manual Cable Types FireWire 400 (IEEE 1394a) 6- Pin FireWire • Fire Wire 400 can tran sfer data between devices at 400 FireWire 800 (IEEE 1394b) 9- Pin FireWire • Fire Wire 400 can tran sfer data between devices at USB supports three data transfer rates: • USB 2.
Page | 11 ROCSTOR | EAGLEROC E 9 user manual INSTALLING YOUR DRIVE All Rocstor hard drives are formatted as blank FAT32 (32-bit file allocation table) volumes {unless otherwise stated on the box} that are compatible with most modern Windows and Macintosh operating systems.
Page | 12 ROCSTOR | EAGLEROC E 9 user manual Mac The easiest way to safely unmount an external hard drive is to drag its Finder icon to the Trash. An alert will notify you if the drive is in use by an app lication. Close any open documents or applications on the drive and try again.
Page | 13 ROCSTOR | EAGLEROC E 9 user manual How to Daisy-Ch ain through FireWire p orts to your Eag leroc Drive at one t ime Daisy-Chain (Connecting Mu ltiple Devices) mean s that device A is connected to device B and device B is connected to device C and so forth.
Page | 14 ROCSTOR | EAGLEROC E 9 user manual PARTITIONING AND F ORMATTING T HE EAGLEROC DRIVE ON A MAC OS All Rocstor drives are factory formatted with FAT32, unless otherwise stated on the box. WARNING: Formatting and Partitioning the Eagleroc Drive will destro y all of its data.
ROCSTOR | EAGLEROC E9 user manual INSTRUCTIO NS FOR PARTITIONING AND FORMATING FROM FAT3 2 to 1. Connect the Rocstor drive to the computer via a port. 2. The drive will appear as an icon on the De sktop on the middle ri ght side. The icon will represent the method of connectio n (USB, FireWire and SATA).
ROCSTOR | EAGLEROC E9 user manual 3. Once the icon appears on the 4. In the “Macinto sh HD” menu, click on the “App lications” icon. user manual Once the icon appears on the “Desktop” click on the “Macintosh HD” icon. In the “Macinto sh HD” menu, click on the “App lications” icon.
ROCSTOR | EAGLEROC E9 user manual 5. In the “App lications” menu, click on the “Utilities” icon . 6. In the “Utilit ies” menu, click on the “Disk Ut ility” icon. user manual In the “App lications” menu, click on the “Utilities” icon .
ROCSTOR | EAGLEROC E9 user manual 7. On the left side of the “Disk Utility” menu is a list of available drives. One will be the Rocstor dr ive. Click on the icon showing the disk capacity. 8. You are now in th e Rocport menu. Click on the “Part ition” tab “Current” tab und er “Vol ume Scheme.
ROCSTOR | EAGLEROC E9 user manual 11. If you are usin g Tiger, click on Option Partition Sche me for your Rocstor drive. Su ggest you select “Apple P artition Map” then click OK. 12. Volume Inform ation: select a name for you r drive. user manual If you are usin g Tiger, click on Option s on the lower center of the window.
ROCSTOR | EAGLEROC E9 user manual 13. Format: Click o n either the “Format” area or the Blue up/ down arrows. Select Mac OS extended (jou rnal). 14. After selectin g the type of format, click the “Partition” t ab in the lower right of the screen.
ROCSTOR | EAGLEROC E9 user manual 15. The drive will begin to format and upon com pletion; the sam e icon that first appea red on the Desktop will reappear with your de signed name on the De sktop.
Page | 22 ROCSTOR | EAGLEROC E 9 user manual PARTITIONING AND FORMATTING THE EAGLEROC DRIVE ON WINDOWS All Rocstor drives are factory formatted with FAT32. WARNING: Formatting and Partitioning the Eagleroc Drive will destro y all of its data. To protect your data, back it up before formatting or partitioning this device.
Page | 23 ROCSTOR | EAGLEROC E 9 user manual DIFFERENT WAYS TO GET TO THE CONTROL PANEL: (You may use any one of the following methods) 1. If the icon “My Computer” shows on your desktop, click or double click on the icon. Under “Other Places” click on “Control Panel.
Page | 24 ROCSTOR | EAGLEROC E 9 user manual 3. If the icon “My Computer” does not show on your desktop, click on the Start icon on the lower left of your screen. If the Control Panel link is not displayed, click on the Settings link and then click on the Control Panel link.
Page | 25 ROCSTOR | EAGLEROC E 9 user manual INSTRUCTIONS U PON REACHING CONTR OL PANEL a. A fter reaching the Control Panel, click on Administrative Tools. b. After reaching Administrative Tools, click on Computer Management. c. After reaching Computer Management, click on Disk Management .
Page | 26 ROCSTOR | EAGLEROC E 9 user manual INSTRUCTIONS FOR PARTITIONING AND FORMATING FROM FAT32 to NTFS 1. In the “Disk Management” window, right click the Rocstor drive in the upper portion of the menu to highlight it. In the drop down menu, select “Delete Partition.
Page | 27 ROCSTOR | EAGLEROC E 9 user manual 4. Th e Rocstor drive will show up in the lower menu as an “Unallocated” disk. 5. Right click anywhere in the “Unallocated” disk area in the lower menu. 6. Click on “New Partition.” 7. Yo u are taken to “Welcome to the New Partition Wizard.
Page | 28 ROCSTOR | EAGLEROC E 9 user manual 8. Click on “Primary partition” (it should be selected as the default partition). Click “Next”..
Page | 29 ROCSTOR | EAGLEROC E 9 user manual 9. Un der “Specific Partition Size,” click Next to accept the default setting, which is the maximum size allowed. 10. Under “Assign Drive Letter or Path,” accept the default letter and click “Next”.
Page | 30 ROCSTOR | EAGLEROC E 9 user manual 11. In the “Format Partition,” accept the default setting. 12. The “Volume label” can be ch anged to any name up to 11 characters. 13. Suggest that “Quick Format” be selected and then click “N ext”.
Page | 31 ROCSTOR | EAGLEROC E 9 user manual 15. You will return automatically to the “Disk Management” window and will see the newly formatted Rocstor disk on the screen with the name you selected. If no new name was entered in the “Volume label,” the Rocstor drive will show up as “New Volume.
Page | 32 ROCSTOR | EAGLEROC E 9 user manual 16. You can also change the name at any time in the future by reach ing the “Properties” menu of the Rocstor drive.
Page | 33 ROCSTOR | EAGLEROC E 9 user manual Troubleshooting Rocstor data storage products are subjected to several quality control tests before leaving our factory. However, from time to time, the product may not work after shipment or would experience intermittent problems under certain criteria and/or situations.
Page | 34 ROCSTOR | EAGLEROC E 9 user manual • Have you checked to confirm that the computer’s operating system works with the file system? • Review the manual that came with your computer to ensure that the file system is compatible with the operating system.
Page | 35 ROCSTOR | EAGLEROC E 9 user manual Troubleshooting for PC WINDOWS based computers Problem: The computer does not appear to recognize the drive. Solutions: • A window should appear, notifying you that a device is connected and/or the Eagleroc HD icon should appear on the “My Computer” folder.
Page | 36 ROCSTOR | EAGLEROC E 9 user manual Problem: The performance and/or transfer speeds are slow when the Eagleroc drive is connected to my USB port. Solution: • USB ports come in different speeds from 12Mbits/ s to 480MBits/s. USB 2.0 is a High-Speed connection.
Page | 37 ROCSTOR | EAGLEROC E 9 user manual K K N N O O W W L L E E D D G G E E B B A A S S E E Eagleroc E9 Unique Features • Stylish design with optional color cover (Charcoal Black, Yellow, Silver/Gray and Red) U.S.A. and International: small Auto-Switch adaptor 220/110V Power Supply.
Page | 38 ROCSTOR | EAGLEROC E 9 user manual Specifications • Dimensions: ~1.5 x 5.3 x 8.5 inches (3.7 x 13.5 x 21.5 cm) • Weight: ~ 2.5 Lbs (1Kilogram) • Transfer rates: FireWire up to 800 MB/s; FireWire 400 up to 400 Mbit s/s; USB 2.0 up to 480 Mbits/s; or USB 1.
ROCSTOR | EAGLEROC E9 user manual Introductions: Interfaces (ports) FireWire is Apple Inc.’s brand nam e interface (alth ough the 1394 standa rd also defines a backplane inter face). FireWire is also known as (Sony’s nam e) and DV ( Panasonic’s confused with DV camcorder tapes).
ROCSTOR | EAGLEROC E9 user manual FireWire 800 (IEEE 1394b) 9- pin FireWire 800/3200 (IEEE 1394b) was introduced co mmercially by Apple in 2003. This newer 1394 specification (1394 b ) and correspondin g products allow a 786.432 Mbits/se c full- duplex via a new en coding scheme termed b eta mode.
ROCSTOR | EAGLEROC E9 user manual U niversal S eri al B us ( USB ) is a serial bus st andard to interface designed to allow peripherals to be connected using a single standardized interface so cket an.
Page | 42 ROCSTOR | EAGLEROC E 9 user manual S erial A dvanced T echnology A ttachment ( SATA) is a computer bus primarily designed for transfer of data between a computer and storage devices (like hard disk drives or optical drives).
Page | 43 ROCSTOR | EAGLEROC E 9 user manual Compassion Chart: Raw Bandwidth Transfer Speed (Mbits/s) (Mbits/s) Max. Cable Length Feet (meters) Power Provided Device per channel SAS 3000 375 26 Ft (8 m) No 4 eSATA 3000 375 6.5 Ft (2 m) No 1 (15 W/ port mult iplier) SATA 300 3000 375 3.
Page | 44 ROCSTOR | EAGLEROC E 9 user manual Introductions: Form atting File Allocation Table ( FAT ) FAT is a file system developed by Microsoft for MS-D OS and is the primary file system for consumer versions of Microsoft Windows.
Page | 45 ROCSTOR | EAGLEROC E 9 user manual HFS Plus or HFS+ This is a file system developed by Apple Inc. to replace their Hierarchical File System (HFS) as the primary file system used in Macintosh computers (or other systems running Mac OS). It is also one of the formats used by the iPod digital music pla yer.
Page | 46 ROCSTOR | EAGLEROC E 9 user manual LIMITED WARRANTY This Limited Warrant y is provided by R ocstorage, Inc. (hereina fter: Rocstor) f or all lines of product s.
Page | 47 ROCSTOR | EAGLEROC E 9 user manual YOU SHOULD M AKE PERIODIC BACKUP COPIE S OF THE DATA ST ORED ON YOUR HARD DRIV E OR OTHER STORAGE DEVICES A S A PREC AUTION AGAINST POSSIBLE F AILURES, ALTER ATION, OR LOSS O F THE DATA.
Page | 48 ROCSTOR | EAGLEROC E 9 user manual MALFUNCTION IN CON DITION S OF NORMAL USE . ROCSTOR IS NOT LIABIL E FOR ANY DAMAGE TO ANY OTHER PRODUCT CONN ECTED TO A ROCST OR PRODUC T.
Page | 49 ROCSTOR | EAGLEROC E 9 user manual Where available, t he Rocstor Replaceab le Parts pro gram ship s approved replac ement part s directly to yo u to fulfill your warrant y. This will save c onsiderable repair t ime. After you call t he Rocstor Technical Suppo rt Center at 888.
Page | 50 ROCSTOR | EAGLEROC E 9 user manual WARNING: The ind ividual user shou ld take care to determine prio r to use whether thi s device is suitab le, adequat e or safe for the use inten ded.
Page | 51 ROCSTOR | EAGLEROC E 9 user manual Trademarks Ackno wledgemen ts © 2010, Rocstorage, Inc ; acknowledges the following trademarks for compan y names or product s mentioned within the Rocstor site, p ortal pages and articles / text/manuals: Rocstor, Rocsecure and Rocpower are registered trad em arks of Rocs torage, Inc.
Page | 52 ROCSTOR | EAGLEROC E 9 user manual Contact Information Corporate Headq uarters 8130 Remmet Avenu e Canoga Park, CA 9 1304-4129 Office: +1 (818) 44 9-2000 Fax: +1 (818) 884- 8777 Email: info@Rocstor .
Page | 53 ROCSTOR | EAGLEROC E 9 user manual Available in Silver/Gray, Yellow, Red, and Charcoal Black Thank you for purchasing Eagleroc E9. Rocstor Ver.
An important point after buying a device Rocstor EagleRoc E9 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Rocstor EagleRoc E9 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Rocstor EagleRoc E9 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Rocstor EagleRoc E9 you will learn all the available features of the product, as well as information on its operation. The information that you get Rocstor EagleRoc E9 will certainly help you make a decision on the purchase.
If you already are a holder of Rocstor EagleRoc E9, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Rocstor EagleRoc E9.
However, one of the most important roles played by the user manual is to help in solving problems with Rocstor EagleRoc E9. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Rocstor EagleRoc E9 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
