Instruction/ maintenance manual of the product THG540 RCA
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User manual THG540 - V oice Over IP Cable Modem SA TELLITE TELECOM CABLE TERRESTRIAL.
Important Information i CAUTION Disconnect power before servicing. CAUTION This device is int ended for indoor operat ion only. Telephone jacks Line 1 a nd Line 2 mus t not be conn ected to outsi de wiring.
Important Information ii Operatin g Informati on Operatin g Temperatu re: 0 ˚ - 40 ˚ C (32 ˚ - 104 ˚ F) Storage T empera ture: - 30 ˚ to 65 ˚ C If yo u purc hased th is p roduc t at a r etail o .
Table of Contents Illustrations contained in this docu ment are for representation only. iii Chapter 1: Connections and Setup ........................................................................................... 1 Intr oduc tion ................
Table of Contents iv Connec ting More Th an Two Com puters to the Cabl e Modem ........................................... 22 Teleph one or Fax Connectio n .......................................................................................... 23 Acti vatin g the Cab le Mo dem .
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 1 Chap ter 1: C onn ection s an d Setu p Intr oduc tion Voice over IP Cabl e Modem Featu res z P.
Chapter 1: Connections and Setup 2 Computer Requirements For the best possible perfor mance from your cable mode m, your personal comput er must meet the fo llowin g minim um system requi rements (not.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 3 Cable Modem Overv iew Front P anel The following illustrat ion shows the front panel of the EM.
Chapter 1: Connections and Setup 4 THG540 Tel 2 Tel 1 Message Cable Activity Cable Link PC Link Internet Description OFF FLASH MTA DHCP FLASH OFF MTA SNMP/TFTP MTA initialization FLASH FLASH RSIP ON O.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 5 Rear Panel 12VDC: 12V Power connector Reboot E MTA: Reboot this de vice Telephony (L INE1/LINE.
Chapter 1: Connections and Setup 6 Wall M ount ing The num ber of th e screw: 2 p cs Direction for wa ll mounting : LED panel upwa rd. Dimension for the scre w: TBD There ar e 4 slots on the un derside of the EMT A that c an be us ed for wall mountin g.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 7 Relati onshi p among the Devi ces This illustrat ion shows a cable company that offe rs Euro-DOCSIS compliant voice /data services.
Chapter 1: Connections and Setup 8 internet service work for you. Contact Your Lo cal Cable Co mpany You will need to contact your cable company to es tablish an int ernet acco unt before you can use your modem.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 9 Please verify the following with the cable company The cab le service to your h ome supports Euro -DOCSIS or DOCSIS compliant two-way modem access (note on frequencies for DOCSIS usage ).
Chapter 1: Connections and Setup 10 Connecting the Cable Mode m to a Single C ompute r This section o f the manual explai ns how to con nect your ca ble mode m to the USB or Ethernet port on your co mputer a nd install the necessa ry software . Please refe r to Figure 1 to help you connect your ca ble modem for t he best possible conne ction.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 11 Importa nt Connect ion Informat ion The cable mode m supports Ethernet and USB connections si multaneously. USB Connection to One Computer No te: O n ly u se th e pow er su ppl y pr ov id ed w i th th is u nit.
Chapter 1: Connections and Setup 12 1. Before you be gin, close all ope n applications a nd dialog boxes a s they may int erfere wit h your Voice o ver IP Cable M odem ins tallati on. 2. Inser t the CD into the CD -ROM drive of your compu ter. A m enu of o ptio ns appear s.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 13 9. Connec t one end of the USB cab le incl uded with y our Voic e over IP Cabl e Modem to the USB port on your com puter. Con nect the o ther end of the USB c able to the USB port o n the Vo ice over IP Cable Modem .
Chapter 1: Connections and Setup 14 Note: If Windo ws 2000 does not recognize t he Voic e over IP Cable Mode m’s presence, you r BIOS settings may not perm it USB and/or Pl u g-a nd-Play devices. Ple ase co ntact your com p u t er’s customer service departm ent.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 15 9. The search should find t he driver for the “Tho mson USB CDC Device s”. To confir m that this is the c ase, cli ck “Nex t” to con tinue and proceed to step 1 1.
Chapter 1: Connections and Setup 16 install the driver. At this point your PC needs to copy Windows 2000 specific files. If thes e files are not located on your hard drive, you may need to insert your W indows 2000 installation media (i.e., Windows 2000 CD-ROM), but first remove th e Voice over IP Cable Modem CD-ROM.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 17 Choose the “ Automatic s earch for a better driver (R ecomm ended)” option, and click “Next.” No te: I f Wi ndow s Me doe s n o t re co gn iz e th e Voi ce over IP Cable M odem’s presence, i.
Chapter 1: Connections and Setup 18 sof tware a utom atic ally ( Recom mended )” op tion, and c lick “Next.” Note: If Windo ws XP does not recognize the Voice over IP Cable Modem ’s presence, i.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 19 9. The Voic e over IP Cable Modem install ation is now compl ete. To vali date a pr oper installation, perfor m the followin g instructions: A. Clic k on the “S tart” ico n in the l ower left- hand corn er of you r screen.
Chapter 1: Connections and Setup 20 Below ar e impo rtant poi nts to rem ember befo re you connec t the Vo ice over IP Cable Mod em: For Ethernet connections, go t o page 21.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 21 Ethernet Connection to One Computer Make the co nnecti ons to the mo dem in the fo llowin g sequ ence: 1.
Chapter 1: Connections and Setup 22 Connecting More Than Two Computers t o the Cable Modem If yo u need to c onnec t more th an two c omput ers or if you need to connec t two c omputers , but USB is n.
Chapter 1: Connections and Setup Illustrations contained in this docu ment are for representation only. 23 Telephone or Fa x Connection When prope rly connected, most telephony device s can be use d with the cable modem just a s with c onventi onal tel ephone s ervice.
Chapter 1: Connections and Setup 24 Activati ng th e Cable Modem After you install the c able m odem and tu rn it o n for the fi rst tim e (and eac h tim e the m odem is reconn ected to the power), it goes through several s teps befo re it can b e used.
Chapter 2: Additional Information Illustrations contained in this docu ment are for representation only. 25 Chapter 2: Ad ditional I nformation Frequen tly Asked Qu estions Q. Wha t if I d on’t subscri be to ca ble TV? A. If cable TV is ava ilable in your are a, data and voice service may be made ava ilable wit h or with out c able TV servi ce.
Chapter 2: Additional Information 26 General Troubleshootin g You can correct most problems you have with yo ur product by cons ulting the troubleshoot ing list that follows. I ca n’t a cce ss th e in ter net. z Check al l of the c onnecti ons to your cab le modem .
Chapter 2: Additional Information Illustrations contained in this docu ment are for representation only. 27 z Verify that the cable mode m service is Euro -DOCSIS or DOCSIS compliant by calling your cable provider (DOCSIS will only work if th e used freque ncies are bet ween 93-861MHz).
Chapter 2: Additional Information 28 Se rv ice In fo rma tio n If you purchase d or lease d your cable modem dire ctly fro m your cable comp any, then warra nty service f or the cab le modem may be pro vided thro ugh your cable pro vider or its au thoriz ed represen tative.
Chapter 2: Additional Information Illustrations contained in this docu ment are for representation only. 29 Gloss ary 10BaseT – Unshielded, twiste d pair cable with an RJ- 45 connec tor, used with Ethern et LAN (Loc al Area Network).
Chapter 2: Additional Information 30 NID - Network Interface D evice, th e interconnec tion be tween the i nternal hou se teleph one wiring and a c onventio nal telep hone ser vice p rovider’s equipm e nt. Th ese wiring c onnectio ns are normally housed in a sm all plastic box located on an outer wal l of th e house.
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An important point after buying a device RCA THG540 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought RCA THG540 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data RCA THG540 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, RCA THG540 you will learn all the available features of the product, as well as information on its operation. The information that you get RCA THG540 will certainly help you make a decision on the purchase.
If you already are a holder of RCA THG540, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime RCA THG540.
However, one of the most important roles played by the user manual is to help in solving problems with RCA THG540. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device RCA THG540 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
