Instruction/ maintenance manual of the product CX300 PYLE Audio
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| November 2009 | 1725-32504-001 Rev . A1 User Guide for the Polycom® CX300 Desktop Phone Microsoft ® Of fice Communications Ser ver 2007 R2 Edition.
© 2009 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc.
iii About This Guide Thank you for choosing the Polycom CX300 desktop phone which enable s a new era in unified communications curre ntly unavai lable with traditional desktop phones.
User Guide for the Polycom CX 300 Desktop Phone iv.
v Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii 1 Getting Started with Your Phone . . . . . . . . . . . . . . . . . . . . 1–1 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Guide for the Polycom CX300 Desktop Phone vi 3 Troubleshooting Your Phone . . . . . . . . . . . . . . . . . . . . . . . 3–1 Power and Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1 Controls, Placing and Receiving Calls .
1 - 1 1 Getting Star ted with Y our Phone This chapter provides basi c installation instruct ions and information for obtaining the best performance with the Polycom CX300 desktop phone. The Polycom CX300 provides a flexible and efficient means to access the advanced communication fu nctions of Microsoft ® Office Communicator 2007 R2.
User Guide for the Polycom CX300 Desktop Phone 1 - 2 Par ts List The following components are included in your Polycom CX300 packag e: 1. Polycom CX300 desktop phone with attached USB Cable 2. Handset 3. Handset cord 4. Quick Start Guide and registration card Check this list be fore installation to en sure that you have received each item.
Getting Started with Y our Phone 1 - 3 • Connect the Polycom CX300 to your computer If your phone is already assembled and connected to your computer, go directly to Features of Your Phone on page 1-5 . Connecting the Handset and Optional Headset T o connect the handset and optional headset: 1.
User Guide for the Polycom CX300 Desktop Phone 1 - 4 Connecting the Phone to Y our Computer T o connect the Polycom CX3 00 de sktop phone to your computer: >> Connect the USB cable (attached to the base unit) to a USB 1.1 or 2.0 port on your computer.
Getting Started with Y our Phone 1 - 5 Features of Y our Phone The features of the Polycom CX300 desktop phone are: 1. Graphic Display— Shows information about call s, messages, tim e, date, and other relevant data. An example of the idle scre en is shown below.
User Guide for the Polycom CX300 Desktop Phone 1 - 6 3. Hold Key —Holds an active call or resumes a held call. You can also use the Hold key to clear a phone number that you have entered before you have completed the call or to toggle between two active calls.
Getting Started with Y our Phone 1 - 7 Before Y ou Use Y our Phone Phone Location Place your phone in a well-ventilated, fl at, level, clean, and dry location near your computer. Connecting to Microsoft Of fice Communicator 2007 R2 After you have plugged the USB (connected to your phone) into your computer, the CX300 splash screen appears.
User Guide for the Polycom CX300 Desktop Phone 1 - 8 3. Select Tools , click Set up Audio and Video..., and then follow the instructions in the Audio and Video Device Setup wizard. a In the wizard, ensure that the Speaker and Microphone devi ce options are both set to Polycom CX300 for the Handset or Headset setup pages.
Getting Started with Y our Phone 1 - 9 • Text Size Setting V olume K ey Response Rate The volume key response rate sets how fast the volume changes afte r the user’s key press and how fast the phone ’s volume increases or decreases in response to a user’s key press.
User Guide for the Polycom CX300 Desktop Phone 1 - 10 4. Press * to exit. T ext Size Setting Two font sizes are support ed for most language s: • A normal size • A larger size (factory default) T o change the size of the display text: 1.
2 - 1 2 Using the Basic Features of Y our Phone Your Polycom CX300 desktop phone is de signed to be used like a regular handset. Calls may be placed or answ ered using the phone or the Microsoft ® Office Communicator 200 7 R2 client window.
User Guide for the Polycom CX300 Desktop Phone 2 - 2 This chapter also provide information on: • Using Your Phone with Microsoft Office Live Meeting • Changing the Language • Restarting Your Phone To troubleshoot issues with the phone, refer to Troubleshooting Your Phone on page 3-1 .
Using the Basic Features of Y our Phone 2 - 3 T o place a call using the handset: ¾ Do the f ollowing s teps in any order: — Pick up the handset. — Dial the desired number using the dial pad. The number appears on the graphic display. The numbers will automatically dial onc e the complete number is entered.
User Guide for the Polycom CX300 Desktop Phone 2 - 4 Answering Calls When you get an inco ming voice call, Microsoft Office Communicator 2007 R2 displays an audio popup notification in the low er right corner of your computer’s display.
Using the Basic Features of Y our Phone 2 - 5 Redialing Numbers The last placed call is any of the foll owing: • The call you just completed on your phone • The call you just completed using Micro.
User Guide for the Polycom CX300 Desktop Phone 2 - 6 Putting Calls on Hold During a call, you may place a call on hold. If there is an incoming call while you are in another call, pressing the Hold key puts the first call on hold and answers the second call.
Using the Basic Features of Y our Phone 2 - 7 Using V oice Mail Your voice mail is saved in a centra lized location and may be accessed from your phone. The presence of new voice mail messag es is indicated by a Message Waiting Indicator on the Polycom CX300 .
User Guide for the Polycom CX300 Desktop Phone 2 - 8 T o use the phone to place a call while Microsoft Office Live Meeting is streaming on the phone: ¾ Press the Speakerphone key to put the phone off-ho ok and place a call.
Using the Basic Features of Y our Phone 2 - 9 Restar ting Y our Phone On rare occasions, your phone may experi ence a problem that will require it to be restarted. Contact your sy stem administrator before doing so. T o restar t the phone: ¾ Unplug the phone from the computer, then plug it back in.
User Guide for the Polycom CX300 Desktop Phone 2 - 10.
3 - 1 3 T roubleshooting Y our Phone This chapter presents problems, li kely causes, and corrective actions. Problems are grouped as follows: • Power and Startup • Controls, Placing and Receiving Calls • Access to Systems • Audio • Microsoft Office Communicator 2007 R2 If you still need as sistance, c ontact your system administrator.
User Guide for the Polycom CX300 Desktop Phone 3 - 2 Controls, Placing and Receiving Calls Symptom Problem Corrective Action The Polycom CX300 keys do not provide call control as described in this guide. Y our Microsoft Off ice Communicator 2007 R2 cli ent or your Microsoft Office Communication Server 2007 account may not be configured correctly .
T roubleshooting Y our Phone 3 - 3 Access to Systems Audio Symptom Problem Corrective Action There is no response from key presses. The Polycom CX300 desktop phone is not in active state. Do one of the following steps: • Press the keys more slowly .
User Guide for the Polycom CX300 Desktop Phone 3 - 4 Microsoft Of fice Communicator 2007 R2 Pressing the Speakerphone key has no effect. The sound still comes out of the handset earpiece. The Audio setting s in your Microsoft Office Communicator 2007 R2 client are not correct.
Safety Notices - 1 Safety Notices Service Agreements Please contact your Polycom Authorized Resell er fo r in formation about service agreements applicabl e to your product. Governing Law This Limited Warranty and Limitation of Liability shall be governed by the laws of the Stat e of California, U.
User Guide for the Polycom CX300 Desktop Phone Safety Notices - 2 Polycom Limited W arranty and Limitation Liability LIMITED W ARRANTY . Polycom warrants to the end user (“Custo mer”) that this pr.
Safety Notices Safety Notices - 3 Safety and Compliance Usage and Cleaning • Use in accordance with these instructions. • Do not use near any heat sources. • Only use attachme nts/accessor ies specified by Polycom. • Clean only with dry cloth.
User Guide for the Polycom CX300 Desktop Phone Safety Notices - 4 Safety and Complia nce (Continued) CE This Polycom CX300 has been marked with the CE mark.
Index – 1 Index A adjusting volume 2–5 answering calls 2–4 assembling your phone 1–2 C calls answering 2–4 ending 2–4 forwarding 2–6 on hold 2–6 placing 2–2 redialing numbers 2–5 u.
User Guide for the Polycom CX300 Desktop Phone Index – 2 S speakerphone answering a call 2–4 placing a call 2–2 , 2– 3 supported languages 2–8 T troubleshooting audio problems 3–3 controls.
An important point after buying a device PYLE Audio CX300 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought PYLE Audio CX300 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data PYLE Audio CX300 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, PYLE Audio CX300 you will learn all the available features of the product, as well as information on its operation. The information that you get PYLE Audio CX300 will certainly help you make a decision on the purchase.
If you already are a holder of PYLE Audio CX300, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime PYLE Audio CX300.
However, one of the most important roles played by the user manual is to help in solving problems with PYLE Audio CX300. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device PYLE Audio CX300 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
