Instruction/ maintenance manual of the product FE/QFE UPS Powerware
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Powerware ® FERRUPS FE/QFE UPS User ’s Guide 500 VA – 1 8k V A ,5 0a n d6 0H z.
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Powerware ® FERRUPS FE/QFE UPS User ’s Guide 500 VA – 1 8k V A ,5 0a n d6 0H z www.powerware.com.
Class A EMC Statements FCC Part 15 NOTE This equipment has been t ested and foun d to comply with th e limits for a Class A digital device, pursuan t to part 15 of the F CC Rules. Th ese limits are design ed to provide reason able protection again st harmful in terference when the equipmen t is operated in a commercial en vironment.
i Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m T ABLE OF C ONTENTS 1 Introduction 1 .................................................... Identifying Your UPS 1 ..........................................
Table of Content s ii Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m 6 Options 49 ....................................................... Bypass Switches 49 ...............................................
1 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m CHAPTER 1 I NTRODUCTION Welcome to the growing Powerware FERRUPS uninterruptible power system (UPS) family. This UPS repr esents a breakthro ugh in the design of advanced, online UPSs.
Introdu ction 2 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m.
3 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m CHAPTER 2 S AFETY W ARNINGS Read the following precautions before you install the UPS.
Safety Warnings 4 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m CAUTION : Batteries can present a risk of electrical shock or burn from high short-circuit current.
Safety Warnings 5 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m ADVARSEL : Batterier kan udg øre en fare for elektrisk stød eller forbrændinger forårsaget af høj kortslutningsspænding. De korrekte forholdsregl er bør overholdes.
Safety Warnings 6 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m OPGELET : Batterijen kunnen gevaar voor el ektrische schok of brandwonden veroorzaken als gevolg van un hoge kortsluitstroom . Volg de desbetreffende aanwijzi ngen op.
Safety Warnings 7 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m VARO : Akusto saattaa aiheuttaa s ähköiskun tai syttyä tul een, jos akusto kytketään oikosulkuun. Noudata asi anmukaisia ohjei ta. : Akusto täytyy hävittää säädösten mukaisella tavalla.
Safety Warnings 8 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m ATTENTION! : Les batteries peuvent pr ésenter un risque de décharge électri que ou de brûlure par des courts-circuits de haute intensité.
Safety Warnings 9 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m VORSICHT! : Batterien k önnen aufgrund des hohen Kurzschlußstroms Elektroschocks oder Verbrennungen verursachen. Die entsprechenden Vorsichtsm aßnahmen sind unbedingt zu beachten.
Safety Warnings 10 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m : : : : Avvisi di sicurezza IMPORTANTI ISTRUZIONI DI SICUREZZA CONSERVARE QUESTE ISTRUZIONI QUESTO MANUALE CONTIENE IMPORTANTI ISTRUZIONI DI SICUREZZA PERICOLO la TENSIONE contenuta in questo gruppo stati co di continui t à è LETALE.
Safety Warnings 11 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m : Per ridurre il rischi o di incendio o di scossa el ettrica, installare i l gruppo statico di continuit à in un ambi ente interno a temperatura ed umidità controll ata, privo di agenti contaminanti conduttivi.
Safety Warnings 12 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m : Alt utstyr som er forbundet med utgangen av denne UPS ’en må ikke ha en sterkere total lekkasjestrøm enn 1 ,5 milliampere fo r å være i overensstemme lse med internasjonale standarder og forkabl ingsbestemmels er.
Safety Warnings 13 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m PERIGO : As baterias podem apresentar o risco de choque el étrico, ou queimaduras provenientes de alta corrente de curto-ci rcuito. Observe as i nstruções adequadas.
Safety Warnings 14 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m : Для обеспечения собл юдения требований междун.
Safety Warnings 15 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m : Para reducir el riesgo de i ncendio o de choque el éctrico, instale este SIE en un lugar cubierto, c on temperatura y humedad controladas, libre de contaminantes conductores.
Safety Warnings 16 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m : Minska risken f ör brand eller elektriska stötar genom att installera denna UPS-enhet inomhus, där temperatur och luftfuktighet är kontroll erade och där inga ledande föroreningar förekommer.
17 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m CHAPTER 3 UPS S TARTUP This section p rovides s tep-by- step i nstructions for starting the Powerware FERRUPS UPS.
UPS Startup 18 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m 3. The AC LINE indicato r illuminat es (see Figur e 2). NOTE The AC LINE indicator does not illuminate for FE models with serial numbers 25000 and greater until the UPS ON/OFF sw itch is turned to the ON posi tion.
UPS Startup 19 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Startup for the FE and QFE 4.3 –18 kVA UPS To start the F E and QFE 4.3 –18 kVA UPS, use t he following steps: 1. Confirm the equipment to b e protected by the UPS is powered off.
UPS Startup 20 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m NOTE If the ALARM indicator is on, read the alarm message on the control panel display, turn the ON/OFF and DC swi tches to the OFF positi on, and call your servic e representative.
UPS Startup 21 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m The date is parameter 10. To display the date, follow these steps: Press this key: Display shows: [DISPLAY] 'LVSOD [1][0] 'LVSOD [ENTER] 'DWH [PROGRAM] 3JP 7.
UPS Startup 22 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Table 1. Ext ernal Battery P ack Ah Values Battery Pack Battery Ah Battery Pack Battery Ah .
UPS Startup 23 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Rear Panels This section shows the rear panels of the FERRUPS models. On/Off Switch Power Cord Output Receptacles RS-232 Communicati on Port Alarm S ilence Switch Figure 3.
UPS Startup 24 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m RS-232 Communicati on Port ON/OFF Swi tch Output Receptacles Alarm S ilence Switch Figure 5. FERRUPS 1.8 –3.1 kVA Rear Panel RS-232 Communicati on Port 4.
25 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m CHAPTER 4 O PERATION This section describes: : The UPS front panel indicators : Using the control panel.
Operation 26 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Table 2. Indicator St atus Indicator Status Explanation AC LINE On The UPS is getting power f rom the AC input power sour ce.
Operation 27 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Using the Control Panel The control panel comes with all FE/Q FE 4.3 –18 kVA models. If y ou have an FE/QFE 500 VA–3.1 kVA, you m ay have ordered the control panel as an option ( refer to TIP 407 to connect the control panel).
Operation 28 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Table 3. Operat ing Modes Operating Mode How to Select It What It Means Off Press [CTR L]-[ 1] [ENTER] [ ENTER] . The UPS does not pr ovide power to your equipment, but you can still use the control panel i f batter y power is present.
Operation 29 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Displaying and Changing Parameters The names of the first 11 parameters app ear in green on the top of the number keys. To display a parameter, pr ess [DISPLAY], the parameter number, and [ENTER].
Operation 30 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m After approximately two seconds, the control panel shows the same display it showed b efore you unlocked it. If you enter the wrong unlock number, the control panel displ ays .
Operation 31 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Automatic System Test The UPS performs an automati c system test ev ery seven days to test the memory, batteries, and inverter. During the sy stem test, the BATTERY POWER and READY indicators Flash.
Operation 32 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Parameters Table 4 shows the first 26 parameters.
Operation 33 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Explanation Parameter Na me (Short Form ) Passwor d Sample Display Parameter Number 3 03 --Reser ved-- Reserv ed 4 04 I Out 3. 1 Service acampsiout (o) The current your equipment is drawing fr om the UPS.
Operation 34 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Explanation Parameter Na me (Short Form ) Passwor d Sample Display Parameter Number 14 14 XfmrTemp 28c Change Not Allowed xfmrtemp (xt) The temperature of t he transform er.
Operation 35 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Explanation Parameter Na me (Short Form ) Passwor d Sample Display Parameter Number 24 24 Inv.
Operation 36 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m CAUTION When AC input voltage is present, the UPS system can provide output voltage even though its batteries are disconnected.
Operation 37 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m 4. 500 VA –3.1 kVA: If you have a batter y cabinet that has a DC switch on t he front, tur n the switch t o the OFF posit ion.
Operation 38 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m.
39 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m CHAPTER 5 C OMMUNICATION The FERRUPS UPS is capable of full- duplex communication and can communicate with a computer, a Local Area Networ k (LAN), or a multi-us er computer system.
Communication 40 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Communication Port The communication port cable pins are identified in Figure 9 and the pin functions are descr ibed in Table 5. Figure 9. C ommunication Port Table 5.
Communication 41 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Connecting a Terminal or Com puter to the RS-232 Port CAUTION Do not make connections to the RS-232 comm unication port if t he UPS is connected to a positive ground battery system.
Communication 42 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Figure 10. DB-9 to U PS Pinout Figure 11. DB-25 to UP S Pinout 2. Connect the cable from the RS -232 port on the back of the UPS to the serial port on your terminal or computer.
Communication 43 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Table 6. DB-25 Port Settings Specification Standard Setting Adjustable to Connector 25 pin D (female) wired as DC E. Format ASCII, 8 bits, 1 stop bit.
Communication 44 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Entering Commands from a Term inal or Computer To monitor or control the FERRUPS UPS from a terminal or computer, simply type in one of t he commands and press [ENTER ] (see Table 8).
Communication 45 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Function Password Short Form Command date da None* Displays system ti me and date. To set the date, enter . delay dl None Delays next command when you enter a number af ter .
Communication 46 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Function Password Short Form Command paramkeywords pk Depends on parameter password Displays al l parameters and t heir keywords ( the names you can use with commands).
Communication 47 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Function Password Short Form Command systemtest stst None* Starts a system test of the logic, i nverter and battery. time t None Shows t he current U PS tim e.
Communication 48 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m To restart the UPS, break the connection between Pins 6 and 21 (or between Pins 18 and 21) at the UPS ’s RS-232 port. Then, follow the steps in “Startup” on pag e 17 for your model.
49 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m CHAPTER 6 O PTIONS Powerware offers many options for your F ERRUPS UPS. If you would like more information, contact your local Power ware office or distribu tor .
Options 50 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m.
51 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m CHAPTER 7 M AINTENANCE NOTE Technicians must observe important safety precautions while performing these checks. The FERRUPS UPS is designed to provide years of trouble -free operation.
Maintena nce 52 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m.
53 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m CHAPTER 8 S PECIFICATIONS Table 9. FE and QFE 500 V A –3.1 kVA Model 500 VA/ 350W 700 VA/ 500W 850 VA/ 600W 1.15 kVA/ 800W 1.4 kVA/ 1k W 1.8 kVA/ 1.25 kW 2.
Specifications 54 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m 3.1 kVA/ 2.2 kW 2.1 kVA/ 1.5 kW 1.8 kVA/ 1.
Specifications 55 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m 18 kVA/ 15 kW 12.5 kVA/ 10 kW 10 kVA/ 7.
Specifications 56 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Table 11. Electrical I nput and Output Nominal F requency Online: 60 Hz (FE) or 50 Hz (QFE ) with nomina l power line g rid stability of ±0.
Specifications 57 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Table 12. Environment al and Safet y Operating Temperature 0 °C to 40°C (32°F to 104.
Specifications 58 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m.
59 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m CHAPTER 9 T ROUBLESHOOTING When your FERRUPS UPS detects an alarm condition, the UPS displays the alar .
Troubleshooting 60 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Table 14. Alarms Letter Audio Code Alarm Mess age What It Means What To Do A : – Low Battery The UPS has shut down after running on battery and di scharging the batt eries.
Troubleshooting 61 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m What To Do What It Means Alarm Mess age Audio Code Letter J : ––– User Test Alarm The user is testing t he alarm feat ure. To start the user test al arm from the control panel, press [C TRL]-[ 8] [ENTER] [ENTER] .
Troubleshooting 62 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m What To Do What It Means Alarm Mess age Audio Code Letter T – Call Service The UPS has detected a problem t hat requires servi ce. The UPS shuts down.
Troubleshooting 63 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Each log entry consists of four pieces of information: the alarm code, the date (month/da y) of the alarm, the time ( in 24-hour time) and the duration (in ho urs and minutes).
Troubleshooting 64 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Table 15. Inverter Codes Inverter Code Meaning Explanation T System Test U PS went t o inverter to test the bat teries. B Brownout A C input vol tage was too low.
Troubleshooting 65 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Reading the Inverter Log from a Terminal or Computer To displ ay the Inverter Log on a terminal or computer, y ou can use the inverter log or lo gs comm and (see “Entering Commands from a Terminal or Computer” page 44).
Troubleshooting 66 Powerware ® FERRUPS FE/QFE UPS (500 VA –18 kVA) User’s Guide : Rev A www.powerwa re.co m Service and Support If you have any questions or problems with the UPS, call your Local Dist ributor or the Help Desk at one of the following tel ephone numbers and ask for a UPS technical repr esentative.
An important point after buying a device Powerware FE/QFE UPS (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Powerware FE/QFE UPS yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Powerware FE/QFE UPS - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Powerware FE/QFE UPS you will learn all the available features of the product, as well as information on its operation. The information that you get Powerware FE/QFE UPS will certainly help you make a decision on the purchase.
If you already are a holder of Powerware FE/QFE UPS, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Powerware FE/QFE UPS.
However, one of the most important roles played by the user manual is to help in solving problems with Powerware FE/QFE UPS. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Powerware FE/QFE UPS along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
