Instruction/ maintenance manual of the product Savi Office WO201 Plantronics
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Savi ™ Of fice WO201 W i r e l e s s h e a d s e t s y s t e m with optional HL10 ™ lifter User guide.
Plantronics Savi User Guide W elcome Congratulations on purchasing your new Plantr onics product. This guide contains instructions for setting up and using your Savi Office WO201 (WO1 base and WH200/WH210 headset) wireless headset system.
Contents Plantronics Savi User Guide 1 Package Contents and Features ........................... 4 1.1 Savi Base ................................................................ 4 1.2 Savi Headset ......................................................
Plantronics Savi User Guide 4 Savi WO1 base features 1.1 Savi WO1 base Base T elephone interface cable USB cable CD includes: • PerSono ® Suite™ software • Animated setup guide • Complete use.
Plantronics Savi User Guide 5 1.2 Savi WH200/WH210 headset Ear tips Indicator light Microphone Charging cradle Headset with pre-installed ear tip Call control button Savi WH200/WH210 headset features .
Plantronics Savi User Guide 6 1.3 HL10 lifter (optional) Additional HL10 lifter parts (if requir ed) HL10 lifter Accessory jack Ringer microphone Extender arm For Nortel i2004 phones only Handset lift.
Plantronics Savi User Guide 7 2 Base set-up 2.1 Attaching charging cradle to base 1 Connect the headset charging cradle to the base. Push firmly on the cradle until the cradle snaps into place. 2.2 Connecting base to desk phone 1 Connect the telephone interface cable to the telephone interface cable jack on the base.
Plantronics Savi User Guide 8 3 Headset set-up 3.1 Fitting headset The headset comes with a pre-installed ear tip. T o install a differ ent ear tip, see the following: 1 Remove the pre-installed ear tip by pushing in and turning the ear tip CLOCKwise, then pull firmly .
Plantronics Savi User Guide 9 4 Configuration and test call 4.1 Checking configuration 1 If your desk phone has a volume control set it to mid- range. 2 On the base, ensure the Configuration switch is set to “A” and the Desk phone speaking volume and Desk phone listening volume are both set to 3.
Plantronics Savi User Guide 10 5 Lifter set-up (optional) 5.1 Installing lifter 5.2 If you do not hear a dial tone 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 1 Firmly press the handset lifter power cor d into the handset lifter jack.
Plantronics Savi User Guide 11 5.3 Additional parts (if requir ed) Extender arm 1 2 2 1 2 3 Use extender arm when the handset lifter needs additional stability lifting and returning handset to cradle. 1 Slide extender arm onto lifter . 2 Stabilisers can be shifted left and right.
Plantronics Savi User Guide 12 6 PC set-up 6.1 Installing USB cable 1 Connect the USB cable to the USB port on the back of the base. 2 Connect the other end of the USB cable to the USB port of the PC. 6.2 Making a T est Call Using Microsoft Of- fice Communicator 1 Ensur e Microsoft Office Communicator is running on your PC.
Plantronics Savi User Guide 13 7 Using your Savi Office wir eless headset system IMPORT ANT It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software, running it without the softwar e will limit the system's full capabilities.
Plantronics Savi User Guide 14 Switching between desk phone and PC audio Y ou can switch back and forth between desk phone and PC audio in the following ways: Mixing desk phone and PC audio Y ou can m.
Plantronics Savi User Guide 15 Headset docked Headset undocked Double press the subscription button on the base. The subscription light will flash red and green. When the subscription light becomes solid green, the headset and base are subscribed to one another .
Plantronics Savi User Guide 16 T oggling on/off over -the-air subscription The Savi Office system is supplied with the over -the-air subscription enabled. Y ou can toggle on or off over -the-air subscription using the subscription button on the base.
Plantronics Savi User Guide 17 Headset status Headset indicator light Headset charging Off Headset fully charged Off Headset in use Flashes green Subscribing Solid green Button (indicator light) state.
Plantronics Savi User Guide 18 8 PerSono Suite softwar e It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software, running it without the softwar e will limit the system's capabilities.
Plantronics Savi User Guide 19 If PerSono Suite software is configur ed to manage your multimedia automatically when a call comes in, the music note will disappear and then be brought back up once all your calls have ended.
Plantronics Savi User Guide 20 4 T o confirm that PerSono Suite is now supporting Skype, go to the “PC Panel” tab in PerSono Suite and ensure that Skype is listed under “Softphones”. Softphone support For a list softphones supported by PerSono Suite refer to www .
Plantronics Savi User Guide 21 Settings screen – headset and base The Settings screen allows you to customise the base and headset to your pr eference. The Savi Office system is supplied with the default settings and can be changed as described in the Settings column below .
Plantronics Savi User Guide 22 Help for base settings Auto answer Auto answer saves the user a button press to establish the radio link between headset and base unit. When auto answer is set to OFF , you must pr ess the headset call control button or base PC/desk phone talk button to answer an incoming call.
Plantronics Savi User Guide 23 Default Settings Help for base settings Anti-startle Anti-startle provides advanced hearing pr otection against sudden loud sounds. When Anti-startle is set to ON, the system identifies and eliminates sudden loud sounds and rapidly reduces them to a comfortable level.
Plantronics Savi User Guide 24 PC panel screen • Choose whether you want PerSono Suite software to launch when you login to Windows. • See a list of supported softphones running on your PC. • See which Plantronics device is attached to your PC and working with PerSono Suite software.
Plantronics Savi User Guide 25 Support screen The support screen pr ovides on-line access to this printable user guide, frequently asked questions, how to contact Plantr onics, and software upgrade information. The curr ent version of software and firmware curr ently running on your system is also shown here.
Plantronics Savi User Guide 26 I can't hear a dial tone at the headset. Make sure your headset is charged. Make sure your headset is subscribed to base.
Plantronics Savi User Guide 27 I can no longer hear any audio through my PC speakers. For Windows XP Systems: Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel. • Under “Sound playback” change the default setting from Savi Ofce to your PC speakers.
Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States www .plantr onics.com For product support, contact us at www .plantronics.com/support. © 2010 Plantronics, Inc. All rights r eserved. Plantronics, the logo design. HL10, Persono Suite, Savi, and Sound Innovation are trademarks or r egistered trademarks of Plantr onics, Inc.
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If you already are a holder of Plantronics Savi Office WO201, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Plantronics Savi Office WO201.
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