Instruction/ maintenance manual of the product 2977 Patton electronic
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Model 2977 Family DialFire Remote Access Ser ver User Guide Document Number: 107131U Rev . A Part Number: 07M2977 Revised: December 4, 2002.
P atton Electronics Company , Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA tel: +1 (301) 975-1000 fax: +1 (301) 869-9293 support: +1 (301) 975-1007 web: www .patton.com e-mail: support@patton.com Copyright © 2002, P atton Electronics Company .
3 Contents Compliance Infor mation .......................................................................................................................................7 Radio and TV Interference .....................................................
Contents Model 2977 DialFire RAS User Guide 4 Introduction ..........................................................................................................................................................41 Driver installation for the Windows 2000 operating system.
5 Model 2977 DialFire RAS User Guide Contents Changing Serial Port Names ...........................................................................................................................51 Procedure ..........................................
Contents Model 2977 DialFire RAS User Guide 6.
7 Compliance Information Radio and TV Inter ference The M odel 2977 generates and uses radio frequency energy , and if not installed and used properly—that is, in strict accordance with the manufactur er's instructions—may cause interference to radio and television recep- tion.
Compliance Information Model 2977 DialFire RAS User Guide 8 you in advance. If y ou elect to do so, you have the right to file a complaint with the FCC. If y ou have any trou- ble operating the M odel 2977, please contact P atton Electronics T echnical S upport at +1 301-975-1000.
9 Model 2977 DialFire RAS User Guide Compliance Information FCC Part 68 Compliance Statement This equipment complies with P art 68 of FCC Rules. Please note the following: 1. Y ou are requir ed to request ser vice from the telephone company before y ou connect the RAS to a network.
Compliance Information Model 2977 DialFire RAS User Guide 10.
11 About this user guide This guide describes installing and configuring a P atton Electronics M odel 2977 Remote Access S er ver (RAS). I t provides: • An introduction to your P atton product, how.
About this user guide Model 2977 DialFire RAS User Guide 12 Precautions Precautions N otes and cautions, which have the following meanings, are used throughout this guide to help y ou become aware of potential RAS problems: Note Calls attention to important information.
Typographical conventions used in this document 13 Model 2977 DialFire RAS User Guide About this user guide Mouse conventions The following conventions ar e used when describing mouse actions: T able 5.
About this user guide Model 2977 DialFire RAS User Guide 14 Typographical conventions used in this document.
15 Chapter 1 DialFire Model 2977 RAS Adapters Chapter contents Introduction ..........................................................................................................................................................16 Model 2977 DialFire RAS overview .
1 • DialFire Model 2977 RAS Adapters Model 2977 DialFire RAS User Guide 16 Introduction Introduction The P atton DialF ire M odel 2977 family of DSP-based RAS concentrator adapters are designed for such ser ver- based applications as modem-pooling, remote access, advanced fax, W orld-Wide W eb and branch office inter- networking.
Model 2977 DialFire RAS overview 17 Model 2977 DialFire RAS User Guide 1 • DialFire Model 2977 RAS Adapters Model 2977/B4 DialFire BRI RAS The M odel 2977 DialF ire BRI RAS (see figure 1) is the ultimate W AN adapter card for use with BRI lines. I t is designed to work in a standard PCI 2.
1 • DialFire Model 2977 RAS Adapters Model 2977 DialFire RAS User Guide 18 Supported Operating Systems Supported Operating Systems The M odel 2977 DialF ire RAS supports the operating systems shown in table 6. T able 6. Suppor ted operating systems Platform Operating System Notes Microsoft (primar y) Windows NT 4.
19 Chapter 2 Preparation Chapter contents Completing a configuration worksheet ..................................................................................................................20 DialFire Basic BRI Configuration Worksheet ............
2 • Preparation Model 2977 DialFire RAS User Guide 20 Completing a configuration worksheet Completing a configuration worksheet The following worksheets ar e available for documenting the line prov.
DialFire Basic BRI Configuration Worksheet 21 Model 2977 DialFire RAS User Guide 2 • Preparation DialFire Basic BRI Configuration W orksheet U se the form below to gather the information that may be required to complete the configuration of your D ial- F ire RAS B4STU adapter within your operating system environment.
2 • Preparation Model 2977 DialFire RAS User Guide 22 DialFire PTE Configuration Worksheet, Channelized T1, Long Haul (External T1) DialFire PTE Configuration W orksheet, Channelized T1, Long Haul .
DialFire Channelized T1, Short-Haul Configuration Worksheet 23 Model 2977 DialFire RAS User Guide 2 • Preparation DialFire Channelized T1, Short-Haul Configuration W orksheet U se the worksheet bel.
2 • Preparation Model 2977 DialFire RAS User Guide 24 DialFire PTE ISDN E1 (Euro ISDN) Configuration Worksheet DialFire PTE ISDN E1 (Euro ISDN) Configuration W orksheet U se the worksheet below to collect the information that may be required to complete the configuration of y our DialF ire PTE adapter within your operating system environment.
DialFire PTE ISDN T1 (PRI), Long-Haul (External T1) Configuration Worksheet 25 Model 2977 DialFire RAS User Guide 2 • Preparation DialFire PTE ISDN T1 (PRI), Long-Haul (External T1) Configuration W.
2 • Preparation Model 2977 DialFire RAS User Guide 26 DialFire PTE ISDN T1 (PRI), Long-Haul (External T1) Configuration Worksheet After completing the worksheet, go to chapter 3, “Installing the Model 2977 adapter” on page 29.
DialFire ISDN T1 (PRI), Short-Haul Configuration Worksheet 27 Model 2977 DialFire RAS User Guide 2 • Preparation DialFire ISDN T1 (PRI), Short-Haul Configuration W orksheet U se the worksheet below.
2 • Preparation Model 2977 DialFire RAS User Guide 28 DialFire ISDN T1 (PRI), Short-Haul Configuration Worksheet Note After completing the worksheet, go to chapter 3, “Installing the M odel 2977 a.
29 Chapter 3 Installing the Model 2977 adapter Chapter contents Introduction ..........................................................................................................................................................30 Model 2977 B4 ST adapter installation .
3 • Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide 30 Introduction Introduction This chapter contains the following procedur es for installing your Model 2977 adapter .
Model 2977 B4 ST adapter installation 31 Model 2977 DialFire RAS User Guide 3 • Installing the Model 2977 adapter The terminating switches must be changed in pairs (one for transmit and one for receive), as sho wn in figure 3. The figure shows the switches set for no termination (OFF position).
3 • Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide 32 Model 2977 B4 U adapter installation 9. Replace the computer ’ s cover . 10. Connect the telephone line(s) to the adapter (see figure 3 on page 31 for connector locations).
Model 2977 B4 U adapter installation 33 Model 2977 DialFire RAS User Guide 3 • Installing the Model 2977 adapter Figure 4. DialFire BRI connectors 9. Connect the telephone line(s) to the adapter (see figure 4 for connector locations). Adapter installation is complete.
3 • Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide 34 Model 2977 PE1 PE2 adapter installation Model 2977 PE1 PE2 adapter installation The DialF ire RAS PTE Series adapters pr ovide one or two 30B+D PRI interfaces in a package that fits in a sin- gle PCI slot in your server .
Model 2977 PT1 PT2 adapter installation 35 Model 2977 DialFire RAS User Guide 3 • Installing the Model 2977 adapter 6. W rite down the serial number of the adapter in the space provided belo w . The serial number label has the general form: “S/N (S) XXX XXXXX” Serial N umber: ________________________ 7.
3 • Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide 36 Model 2977 daughter board installation 3. P ut on the wrist strap (included in your DialF ire RAS package) and attach it to the computer’ s chassis. 4. Locate an available full-length PCI slot in your computer and remo ve the slot plate.
Model 2977 daughter board installation 37 Model 2977 DialFire RAS User Guide 3 • Installing the Model 2977 adapter 4. Remo ve the daughter card from its ESD protective packaging.
3 • Installing the Model 2977 adapter Model 2977 DialFire RAS User Guide 38 Model 2977 daughter board installation Figure 8. CompactPCI (cPCI) Board: Installing the Daughter Card on the DialFire PTE Adapter 7. Secure the daughter car d to the adapter with the remaining four screws.
39 Chapter 4 Driver installation and configuration Chapter contents Introduction ..........................................................................................................................................................41 Driver installation for the Windows 2000 operating system.
4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 40 Configuring Dial-up Networking Connections ...............................................................................................50 Procedure ..................
Introduction 41 Model 2977 DialFire RAS User Guide 4 • Driver installation and configuration Introduction This chapter contains the following procedur es for installing and configuring your Model 2977 software driv er .
4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 42 Driver installation for the Windows 2000 operating system Installing the Driver U se this procedure to install a P atton device driver on Microsoft Windows 2000.
Driver installation for the Windows 2000 operating system 43 Model 2977 DialFire RAS User Guide 4 • Driver installation and configuration – Choose Properties Begin the upgrade process: – Click the Driver tab – Click the Update Driver .
4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 44 Driver installation for the Windows 2000 operating system Begin the upgrade process: – Click the Driver tab – Click the Update Driver .
Driver installation for the Windows 2000 operating system 45 Model 2977 DialFire RAS User Guide 4 • Driver installation and configuration Configuring Outgoing Dial-up Networking Connections U se this procedure to configure outgoing Dial-up N etworking connections from your server to other systems.
4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 46 Driver installation for the Microsoft Windows NT operating system 3. Choose Properties . 4. Configure the options as necessary . Refer to Windo ws Help for more information.
Driver installation for the Microsoft Windows NT operating system 47 Model 2977 DialFire RAS User Guide 4 • Driver installation and configuration 5. F ollow the prompts Installing the Driver: Downloaded U se this procedure to install a driver that you have do wnloaded from the P atton Electronics S uppor t W eb site ( http://support.
4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 48 Driver installation for the Microsoft Windows NT operating system The system asks you to specify a F rame T ype. 8. Choose 802.3 and then Continue . The network bindings page appears.
Driver installation for the Microsoft Windows NT operating system 49 Model 2977 DialFire RAS User Guide 4 • Driver installation and configuration o Configure the device as desired. o Choose OK . – If all devices are to be configur ed the same, use Clone .
4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 50 Driver installation for the Microsoft Windows NT operating system 2. Choose Users > Permission from the menu. 3. Configure permission. U se Microsoft Windows NT online help for information.
Driver installation for the Microsoft Windows NT operating system 51 Model 2977 DialFire RAS User Guide 4 • Driver installation and configuration 4. If you have installed external modems on an A cce.
4 • Driver installation and configuration Model 2977 DialFire RAS User Guide 52 Driver installation for the Microsoft Windows NT operating system.
53 Chapter 5 Using the Viewer Chapter contents About Patton View ................................................................................................................................................54 Starting Patton View ..................
5 • Using the Viewer Model 2977 DialFire RAS User Guide 54 About Patton View About Patton V iew P atton View is a diagnostic utility—curr ently available only for the Micr osoft W indows 2000 operating sys- tem—that provides tools to monitor and tr oubleshoot P atton adapter connections.
55 Chapter 6 Operation and shutdown Chapter contents Activating the Model 2977 ....................................................................................................................................56 De-activating the Model 2977 ........
6 • Operation and shutdown Model 2977 DialFire RAS User Guide 56 Activating the Model 2977 Activating the Model 2977 The M odel 2977 RAS activates automatically when pow er is applied to computer in which the RAS is installed.
An important point after buying a device Patton electronic 2977 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Patton electronic 2977 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Patton electronic 2977 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Patton electronic 2977 you will learn all the available features of the product, as well as information on its operation. The information that you get Patton electronic 2977 will certainly help you make a decision on the purchase.
If you already are a holder of Patton electronic 2977, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Patton electronic 2977.
However, one of the most important roles played by the user manual is to help in solving problems with Patton electronic 2977. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Patton electronic 2977 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center