Instruction/ maintenance manual of the product KX-NCP1000 Panasonic
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Model No. KX-NCP500 KX-NCP1000 Pure IP-PBX Installation Manual Document V ersion: 201 1-10 Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-NCP500/KX-NCP1000: PBMPR Software File V ersion 5.
System Components System Components Table Category Model No. Description Main Unit KX-NCP500 Main Unit KX-NCP1000 Main Unit Main Processing Card IP Convergence Main Processing Card (IPCMPR) IPCMPR Opt.
Category Model No. Description KX-NCS2205 Activation Key for CA PRO for 5 Users (CA Pro 5users) KX-NCS2210 Activation Key for CA PRO for 10 Users (CA Pro 10users) KX-NCS2240 Activation Key for CA PRO .
Category Model No. Description Other Physical Cards KX-TDA0161 4-Port Doorphone Card (DPH4) KX-TDA0164 4-Port External Input/Output Card (EIO4) KX-TDA0166 16-Channel Echo Canceller Card (ECHO16) KX-TDA0191 4-Channel Message Card (MSG4) KX-TDA0194 4-Channel Simplified Voice Message Card (ESVM4) Cell Stations (CSs) 2.
Note • For the equipment (e.g., Add-on Key Module, USB Module, Headset *1 ) that can be connected to a particular telephone, refer to the telephone's manual. • For other equipment that can be connected to the PBX, refer to "1.1.2 System Connection Diagram".
Safety Notices Please observe the safety notices in this manual in order to avoid danger to users or other people, and prevent damage to property. The notices are classified as follows, according to the severity of injury or damage: W ARNING This notice means that misuse could result in death or serious injury.
Important Information SA VE THESE INSTRUCTIONS W ARNING SAFETY REQUIREMENTS For All Telephone Equipment • Do not install the product in any other way than described in relevant manuals. • The product must only be installed and serviced by qualified service personnel.
e. Do not run any cables under carpeting. • Unplug this unit from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized Panasonic Factory Service Center.
Requirements 1. The SD Memory Card contains software for all the processes of the PBX and all customer data. It can be easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorized access to prevent data leakage. 2.
Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the fo.
Precaution W ARNING DO NOT REMOVE SD MEMOR Y CARD WHILE POWER IS SUPPLIED T O THE PBX Doing so may cause the PBX to fail to start when you try to restart the system.
Password Security CAUTION To the Administrator or Installer regarding the system password 1. Please provide all system passwords to the customer. 2. To avoid unauthorized access and possible abuse of .
Introduction This Installation Manual is designed to serve as an overall technical reference for the Panasonic Pure IP-PBX, KX-NCP500/KX-NCP1000. It provides instructions for installing the hardware, and programming the PBX using the Maintenance Console.
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION 1. Notification to the Telephone Company This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the side of this equipment is a label that contains, among other information, a product identifier in the format US: ACJMF04BKX-NCP500.
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Table of Contents 1 System Outline .. ..................................................................................... 19 1.1 Basic System Construction .. ......................................................................................... 20 1.
3.7.5 MSG4 Card (KX-TDA0191) .. .......................................................................................... 86 3.7.6 ESVM4 Card (KX-TDA0194) .. ........................................................................................ 87 3.
18 Installation Manual Document Version 2011-10 Table of Contents.
Section 1 System Outline This section provides general information on the PBX, including the system capacity and specifications. Document Version 2011-10 Installation Manual 19.
1.1 Basic System Construction 1.1.1 Main Unit The main unit contains a power supply unit (PSU) and an IPCMPR card for starting and controlling the PBX. KX-NCP500 KX-NCP1000 Construction of the Main Unit A. IPCMPR Card A A KX-NCP500 KX-NCP1000 20 Installation Manual Document Version 2011-10 1.
1.1.2 System Connection Diagram KX-T7600 KX-T7600 Doorphone & Door Opener BGM/Music On Hold (MOH) Pager/ Speaker Voice Processing System KX-T7636/ KX-T7633 Remote PC PC Printer CO (Telephone Compa.
PRI23 (KX-NCP1290) SLC8 (KX-NCP1173) LCOT4 (KX-NCP1180) DLC16 (KX-NCP1172) DLC8 (KX-NCP1171) DHLC4 (KX-NCP1170) SLC16 (KX-NCP1174) OPB3 (KX-NCP1190) DPH4 (KX-TDA0161) ECHO16 (KX-TDA0166) MSG4 (KX-TDA0.
1.2 Optional Equipment 1.2.1 Optional Equipment Model No. Model Name Description KX-NCP1104 4-Channel VoIP DSP Card (DSP4) 4-channel digital signal processor card with a 4-Channel IP Trunk activation key and an 8-Channel IP Proprietary Telephone activation key preinstalled.
Model No. Model Name Description KX-TDA0196 Remote Card (RMT) Analog modem card for remote communication with the PBX. ITU-T V.90 support. To be mounted on the IPCMPR card.
1.3 Specifications 1.3.1 General Description Control Bus Original bus (16-bit, 8 MHz, 10 megabytes per second) Communication Bus H.100 bus conformity (1024 time slots) Switching Non-blocking Power Input KX-NCP500 100 V AC to 130 V AC; 1.0 A/200 V AC to 240 V AC; 0.
Extension Connection Cable SLT 1-pair wire (T, R) DPT 1-pair wire (D1, D2) or 2-pair wire (T, R, D1, D2) APT 2-pair wire (T, R, D1, D2) PT-interface CS (2-channel) 1-pair wire (D1, D2) PT-interface CS.
1.3.2 Characteristics Terminal Equipment Loop Limit • PT: KX-DT300/KX-T7600 series DPT: 90 W ; all other DPTs/APTs: 40 W • SLT: 600 W including set • Doorphone: 20 W • CS: 65 W Minimum Leakage Resistance 15 000 W minimum Maximum Number of Extension Instruments per Line 1.
1.3.3 System Capacity Type and Maximum Number of Slots The PBX supports the following type and number of slots. Slot Type Maximum Number KX-NCP500 KX-NCP1000 IPCMPR Card Slot 1 1 Regular Free Slot 2 3.
Virtual Slots of the IPCMPR Card Example: Virtual Slots of the KX-NCP1000 IPCMPR Card Virtual Slots Virtual CO Line Slots Virtual Extension Slots Document Version 2011-10 Installation Manual 29 1.
Maximum Optional Service Cards The following number of cards can be installed in the Free Slots or Virtual Slots of the PBX. Note • Any card that exceeds the capacity of the PBX will be ignored. • When the PBX starts up with an invalid configuration, some cards will be ignored.
Cards Mounted on Other Optional Service Cards Card Type Maximum Number Mounted on KX-NCP500 KX-NCP1000 DSP4 1 1 IPCMPR Card DSP16 DSP64 RMT 1 1 DPH4 4 4 OPB3 Card ECHO16 2 *1 2 *1 MSG4 4 4 ESVM4 EIO4 4 4 *1 Only 1 ECHO16 card can be mounted on each OPB3 card.
DSP Card Resources The maximum number of simultaneous calls using IP protocols is determined by the type of call, codec(s) used, and digital signal processor (DSP) card installed in the PBX. Below are some example configurations and the maximum number of simultaneous calls for each.
Maximum Terminal Equipment The following shows the number of each terminal equipment type supported by the PBX. Terminal Equipment Type Maximum Number Telephone 172 SLT 36 KX-DT300/KX-T7600 series DPT.
Note for KX-NT265 IP-PT users The supported card varies depending on the software version of your KX-NT265 IP-PT. To confirm the version, follow the procedure below: " AP Version ". Select "Maintenance". Software version is displayed.
Load Figure Calculation Equipment Type Load Figure PT KX-DT300 series DPT/KX-DT300 series DSS console/KX-T7600 series DPT/KX-T7600 series DSS console 1 Other DPT/Other DSS console 4 APT 4 IP-PT 0 SIP .
Lines and Equipment Load Figure Required Card Small Free Slot Regular Free Slot Virtual Slot Extension KX-DT300 series DPT 24 units 28 DHLC4 *1 DLC16 *1 – SLT 16 units 16 SLC16 – KX-NT300 series I.
Section 2 Activation Key Installation This section describes information on activation keys, including how to obtain an activation key and install it in the SD Memory Card.
2.1 Information about the Activation Keys 2.1.1 Activation Keys To use IP CO lines and IP telephones on a private IP network using the IPCMPR card or to upgrade the software for enhanced features, you need the appropriate activation keys. Activation keys are provided via the DSP cards and optional activation key files.
Activation Key Type Description Maximum Number Supported IP CO Lines/IP Telephones/CA Users CA Supervisor 1user Allows the use of CA ACD Monitor for 1 ICD Supervisor. 4 4 users Software Upgrade 01 Upgrades software to use enhanced features. 1 - *1 You need to set the number of the installed activation key to be used for H.
Activation Keys for IP Telephones Model No. Activation Key Type Maximum Number/Supported IP Telephones with DSP4/DSP16 with DSP64 KX-NCS3201 1 IP Softphone/IP PT 120 120 IP-PTs/IP softphones 96 96 IP-.
Note • For information about how to obtain the additional activation keys, refer to "2.1.2 Activation Key Code and Key Management System". • For information about how to install the activation key files on the SD Memory Card, refer to "2.
Activation Key Installation Example The following shows an example of when using 16 H.323 CO lines, 16 SIP CO lines, 32 IP-PTs, 16 IP softphones, and 16 SIP Extensions on a private IP network using the IPCMPR card.
2.1.2 Activation Key Code and Key Management System To obtain additional activation keys, you need to purchase the appropriate activation key codes and access the Key Management System. You can download the activation keys as an activation key file from the Key Management System.
2.1.3 Activation Key File The corresponding number of IP CO lines and IP telephones or enhanced features can be activated by installing the downloaded activation key file(s) in the SD Memory Card of the IPCMPR card using the Maintenance Console.
Section 3 Installation This section describes the procedures to install the PBX. Detailed instructions for planning the installation site, installing the main unit and optional service cards, and cabling of peripheral equipment are provided. Further information on peripheral equipment installation is included.
3.1 Before Installation 3.1.1 Before Installation Please read the following notes concerning installation and connection before installing the PBX and terminal equipment.
• Do not stack up the optional service cards. Wiring Precautions Be sure to follow these instructions when wiring the unit: CAUTION • Avoid using the same AC outlet for computers, telexes, and other office equipment, as noise generated by such equipment may hamper system performance or interrupt the system.
3.2 Installation of the PBX 3.2.1 Unpacking Unpack the box and check the items below: KX-NCP500 KX-NCP1000 Main Unit 1 1 Ferrite Core (for the IPCMPR card) 2 2 AC Cord 1 1 19-inch Rack Attachment Bracket 2 2 SD Memory Card 1 1 Screw 6 6 48 Installation Manual Document Version 2011-10 3.
3.2.2 Names and Locations KX-NCP500 AC B DE F G J HI K L Front Back KX-NCP1000 AC B G DE F Front Back L JK HI A. Small Free Slots B. RUN Indicator C. Regular Free Slots D. ALARM Indicator E. IPCMPR Card Slot F. MNT Port G. LAN Port H. Hook Clip I. Power Switch J.
3.2.3 Frame Ground Connection 1. Loosen the screw. 2. Insert a grounding wire (user -supplied). 3. Tighten the screw. 4. Connect the grounding wire to ground.
3.2.4 Installing/Removing the Optional Service Cards CAUTION • To protect the back board from static electricity, do not touch parts on the back board in the main unit and on the optional service cards. To discharge static electricity, touch ground or wear a grounding strap.
3. Turn the 2 screws clockwise to fix the card in place. Screws 4. To remove the card, reverse the procedure above. Note Make sure the screws are tightened to ground the card securely.
3.2.5 Types of Connectors Connector Type Pin Number Used for RJ45 (Twisted pair cable) 8 1 • IPCMPR • DHLC4 (KX-NCP1170 ) • DLC8 (KX-NCP1171) • DLC16 (KX-NCP1172) • SLC8 (KX-NCP1173) • SLC.
3.2.6 Attaching a Ferrite Core A ferrite core must be attached when an RJ45 connector is connected to an IPCMPR card. Wrap the cable once around the ferrite core, then close the case of the ferrite core. Attach the ferrite core 3 cm (1-3/16 in) away from the connector.
3.2.7 19-inch Rack Mounting WARNING • Be careful not to drop any components. Dropping components may damage them or cause an injury. • Only use the 19-inch rack mounting equipment (attachment bracket, screws) included with the PBX.
3.2.8 Floor Standing When installing the PBX on the floor, make sure to follow these instructions. WARNING Be careful not to drop any components. Dropping components may damage them or cause an injury. CAUTION • Make sure that the PBX is placed as indicated in the diagram below.
3.2.9 Surge Protector Installation CAUTION Performing surge protection is essential. Make sure to follow the instructions in this section. Overview A massive electrical surge can be caused if lightning strikes a telephone cable 10 m (33 ft) above ground, or if a telephone line comes into contact with a power line.
Outside Installation CO Line CO Line Extn. Surge Protector T erminal Board Surge Protector PBX (Main Building) (Another Building) Extn.: Extension Line Extn. Extn. Ground Extn. SL T PT PT -interface CS CS CS SL T PT PT -interface CS If you install an extension outside of the building, the following precautions are recommended: a.
1. Connect the ground rod to the surge protector using a grounding wire with a cross-sectional area of at least 1.3 mm 2 . 2. Bury the ground rod near the protector. The grounding wire should be as short as possible. 3. The grounding wire should run straight to the ground rod.
3.3 Information about the Main Processing Card 3.3.1 IPCMPR Card Function The IPCMPR card is the preinstalled main processing card with built -in ESVM card feature (2-channel). The Virtual Cards (CO line/extension) can be installed in Virtual Slots of the IPCMPR card and can be activated with the activation keys.
• For details about connecting to a LAN, refer to "3.11 LAN Connection" • For details about connecting peripherals, refer to "3.10.1 Connection of Peripherals" • For details about System Initialize Switch, refer to "3.13.
Indication Color Description 10BASE-T/ 100BASE-TX MNT 2 LINK Green Link status indication • OFF: Off -line • ON: Linked normally • Flashing: In communication 100 Yellow Data transmission speed i.
3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), and DSP64 Card (KX-TDE0111 ) Function DSP4: 4-channel digital signal processor card with a 4-Channel IP Trunk activation key and a 8-Channel IP Proprietary Telephone activation key preinstalled. Compliant with ITU-T G.
• When installing the DSP card, hold down the shaded areas of the card to connect it firmly. 64 Installation Manual Document Version 2011-10 3.3.2 DSP4 Card (KX-NCP1104), DSP16 Card (KX-TDE0110), an.
3.3.3 RMT Card (KX-TDA0196) Function Analog modem card for remote communication with the PBX. ITU -T V.90 support. To be mounted on the IPCMPR card. RMT Card IPCMPR Card Screws inside Accessories and User-supplied Items Accessories (included): Screws ´ 2 User-supplied (not included): none Document Version 2011-10 Installation Manual 65 3.
3.4 Information about the Virtual Cards 3.4.1 Virtual Cards Function Virtual Cards are included with the IPCMPR card and can be activated with the appropriate activation key (Only V-IPCS4 cards can be activated without activation keys).
3.5 Information about the Physical CO Line Cards 3.5.1 LCOT4 Card (KX-NCP1180) Function 4-port analog CO line card with Caller ID (FSK/DTMF) and 1 power failure transfer (PFT) port.
LED Indications Indication Color Description CARD STATUS Green/Red Card status indication • OFF: Power Off • Green ON: Normal (all ports are idle) • Green Flashing (60 times per minute): Normal .
3.5.2 T1 Card (KX-NCP1187) Function 1-port T1 CO line card. EIA/TIA standard compliant. B A RJ45 LEDs T o NT1 Accessories and User-supplied Items Accessories (included): none User-supplied (not included): RJ45 connector CAUTION • Connect this optional service card to the CO line through NT1; do not connect to the CO line directly.
Pin Assignments RJ45 Connector No. Signal Name Level [V] Function 8 1 1 RX+ (+) Receive data (+) 2 RX- (-) Receive data (-) 3 Reserved – – 4 TX- (-) Transmit data (-) 5 TX+ (+) Transmit data (+) 6.
3.5.3 PRI23 Card (KX-NCP1290) Function 1-port ISDN Primary Rate Interface card (23B channels). NI (North American standard ISDN protocol) compliant. LEDs RJ45 B A T o NT1/ Extension Accessories and Us.
Pin Assignments RJ45 Connector No. Signal Name Level [V] Function 8 1 1 RX+ (+) Receive data (+) 2 RX- (-) Receive data (-) 3 Reserved – – 4 TX- (-) Transmit data (-) 5 TX+ (+) Transmit data (+) 6.
3.6 Information about the Physical Extension Cards 3.6.1 DHLC4 Card (KX-NCP1170 ) Function 4-port digital hybrid extension card for DPTs, APTs, SLTs, DSS consoles, and PT-interface CSs, with Caller ID (FSK) and 1 power failure transfer (PFT) port.
LED Indications Indication Color Description CARD STATUS Green/ Orange/Red Card status indication • OFF: Power Off • Green ON: Normal (all ports are idle) • Green Flashing (60 times per minute):.
3.6.2 DLC8 Card (KX-NCP1171) Function 8-port digital extension card for DPTs, DSS consoles, and PT -interface CSs. RJ45 LED T o extensions Accessories and User-supplied Items Accessories (included): none User-supplied (not included): RJ45 connector Pin Assignments RJ45 Connector No.
3.6.3 DLC16 Card (KX-NCP1172) Function 16-port digital extension card for DPTs, DSS consoles, and PT -interface CSs. RJ45 LED T o extensions Accessories and User-supplied Items Accessories (included): none User-supplied (not included): RJ45 connector Pin Assignments RJ45 Connector No.
3.6.4 SLC8 Card (KX-NCP1173) Function 8-port extension card for SLTs with Caller ID (FSK). RJ45 LED T o extensions Accessories and User-supplied Items Accessories (included): none User-supplied (not included): RJ45 connector Pin Assignments RJ45 Connector No.
3.6.5 SLC16 Card (KX-NCP1174) Function 16-port extension card for SLTs with Caller ID (FSK). RJ45 LED T o extensions Accessories and User-supplied Items Accessories (included): none User-supplied (not included): RJ45 connector Pin Assignments RJ45 Connector No.
3.7 Information about the Other Physical Cards 3.7.1 OPB3 Card (KX-NCP1190 ) Function Optional 3-slot base card for mounting a maximum of 3 option cards from the following: • DPH4 card • EIO4 card.
3.7.2 DPH4 Card (KX-TDA0161) Function 4-port doorphone card for 4 doorphones and 4 door openers. To be mounted on the OPB3 card. 1 2 Fully insert the connectors through the panel openings.
Pin Assignments 8-pin Terminal Block No. Signal Name Function 81 1 DP4 Doorphone 4 transmit 2 com4 Doorphone 4 receive 3 DP3 Doorphone 3 transmit 4 com3 Doorphone 3 receive 5 DP2 Doorphone 2 transmit 6 com2 Doorphone 2 receive 7 DP1 Doorphone 1 transmit 8 com1 Doorphone 1 receive 10-pin Terminal Block No.
3.7.3 EIO4 Card (KX-TDA0164) Function 4-port external input/output card. To be mounted on the OPB3 card. OPB3 Card Fully insert the connectors through the panel openings.
Pin Assignments 8-pin Terminal Block No. Signal Name Function 81 1 C4b Control 4 2 C4a Control 4 com 3 C3b Control 3 4 C3a Control 3 com 5 C2b Control 2 6 C2a Control 2 com 7 C1b Control 1 8 C1a Control 1 com 10-pin Terminal Block No.
External Sensor Power to the external sensor is provided from the EIO4 card and must be grounded through the EIO4 card as indicated in the diagram below. A pair of "sensor" and "common" lines are connected to the EIO4 card for each external sensor.
3.7.4 ECHO16 Card (KX-TDA0166) Function 16-channel card for echo cancellation during conferences. To be mounted on the OPB3 card. OPB3 Card inside ECHO16 Card Screws Accessories and User-supplied Item.
3.7.5 MSG4 Card (KX-TDA0191) Function 4-channel message card. To be mounted on the OPB3 card. OPB3 Card inside MSG4 Card Screws Accessories and User-supplied Items Accessories (included): Screws ´ 3 User-supplied (not included): none 86 Installation Manual Document Version 2011-10 3.
3.7.6 ESVM4 Card (KX-TDA0194) Function 4-channel simplified voice message card for Simplified Voice Message feature. Also supports MSG card features. To be mounted on the OPB3 card.
3.8 Connection of Extensions 3.8.1 Maximum Cabling Distances of the Extension Wiring (Twisted Cable) KX-T7600 Series DPT KX-DT300 Series DPT SL T Other PT (DPT/APT) and DSS Console PT -interface CS Ca.
PT-interface CS DPT APT DSS Console SLT DLC16, DLC8 Cards ü ü ü " ü " indicates that the extension card supports the terminal. Document Version 2011-10 Installation Manual 89 3.
3.8.2 Parallel Connection of the Extensions Any SLT can be connected in parallel with an APT or a DPT as follows. Note In addition to an SLT, an answering machine, a fax machine or a modem (PC) can be connected in parallel with an APT or a DPT.
With DPT Parallel mode or eXtra Device Port (XDP) mode can be selected through system programming. If XDP mode is enabled through system programming, parallel connection is not possible. Refer to "13.1.2 Paralleled Telephone" and "5.1.7 Extension Port Configuration" in the Feature Manual for further information.
With KX-T7600 Series DPT (except KX-T7665) T o DHLC4 card DPT SL T T o DHLC4 card T o SL T 2-conductor wiring cord Connect pins "T" and "R". 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2".
3.8.3 Digital EXtra Device Port (Digital XDP) Connection A DPT can be connected to another DPT on the Digital XDP connection. In addition, if the DPT is connected to a DHLC4 card, it can also have an SLT connected in Parallel mode or XDP mode. Note • Both DPTs must be KX-DT300/KX-T7600 series DPTs (except KX-T7640 ).
Using an EXtra Device Port SL T Master DPT Slave DPT 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2". 2-conductor wiring cord Connect pins "T" and "R". 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2".
With KX-T7600 Series DPT Using a Modular T-Adaptor T o DLC8/DLC16 card T o DHLC4 card (for connection of SL T) 4-conductor wiring cord Connect pins "D1" and "D2". Slave DPT SL T Master DPT Modular T -Adaptor 4-conductor wiring cord Connect pins "D1" and "D2".
Using an EXtra Device Port SL T Master DPT Slave DPT 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2". 2-conductor wiring cord Connect pins "T" and "R". 4-conductor wiring cord Connect pins "T", "R", "D1" and "D2".
3.8.4 First Party Call Control CTI Connection CTI connection between a PC and a KX-DT343/KX-DT346/KX-T7633/KX-T7636 DPT provides first party call control. The CTI connection is made via a USB interface (version 2.0), and uses the TAPI 2.1 protocol. A USB Module must be connected to the DPTs.
3.9 Connection of Doorphones, Door Openers, External Sensors, and External Relays 3.9.1 Connection of Doorphones, Door Openers, External Sensors, and External Relays The PBX supports a maximum of 16 doorphones, 16 door openers, 16 external sensors, and 16 external relays.
Note for KX-T7765 Users When loosening/tightening the screw, do not scratch the cabinet wall with the driver shaft. Cabinet Wall 2. Pass the wires through the hole in the base cover, and attach the base cover to a wall using 2 screws. Screw To 8-pin terminal block Note Two kinds of screws are included with the doorphone.
Connection Use 8-pin and 10-pin terminal blocks (included with the card) for connection. 1. While pressing down on the hole at the top of the terminal block using a screwdriver, insert the wire into the side hole as shown below. Repeat this procedure for other doorphones, door openers, external sensors, and external relays.
3.10 Connection of Peripherals 3.10.1 Connection of Peripherals Cable Maximum Distance Maximum Distance Maximum Distance PC BGM Music on Hold Pager: Amplifier/Speaker PC Printer 26 A WG: 10 m (32 ft) .
BGM/MOH The PBX provides Background Music and Music on Hold. An external music source (e.g., user-supplied radio) can be connected to the PBX. CAUTION The External Music Jack is an SELV port and should only be connected to an approved SELV device. Notice • Wiring should be done carefully to prevent undue force being exerted on the plug.
Connection Charts For connecting a printer/PC with a 9-pin RS-232C connector Printer/PC (9-pin) Circuit T ype (EIA) BB BA CD AB CC CA CB Signal Name RD (RXD) SD (TXD) ER (DTR) SG DR (DSR) RS (RTS) CS (CTS) Pin No. 2 3 4 5 6 7 8 PBX (9-pin) Signal Name Pin No.
• Clear To Send (CTS): …(input) An ON condition of circuit CS (CTS) indicates that the printer or the PC is ready to receive data from the unit. The unit does not attempt to transfer data or receive data when circuit CS (CTS) is OFF. • Frame Ground (FG) Connects to the unit frame and the ground conductor of the AC power cord.
3.11 LAN Connection 3.11.1 LAN Connection Connection Chart for LAN Connection The PBX is equipped with a LAN port for connecting to a LAN so that IP telephones (IP -PTs, IP softphones, SIP Extensions), IP-CSs, PCs and a CTI Server can be connected on a private IP network.
3.12 Power Failure Connections 3.12.1 Power Failure Connections When the power supply to the PBX fails, power failure transfer (PFT) will switch from the current connection to the Power Failure Connection. Refer to "13.1.11 Power Failure Transfer" in the Feature Manual for further information.
RJ45 Connector Pin Assignments for Analog CO line Card PFT Port No. Signal Name Function 1 8 R T 1-3 Reserved – 4 R Ring 5 T Tip 6-8 Reserved – RJ45 Connector Pin Assignments for Extension Card PFT Port No. Signal Name Function 1 8 T R 1-3 Reserved – 4 T Tip 5 R Ring 6-8 Reserved – Document Version 2011-10 Installation Manual 107 3.
3.13 Starting the PBX 3.13.1 Starting the PBX WARNING Make sure that the AC outlet is properly grounded, then securely connect the 3 -pin AC plug including the grounded pin.
2. Plug the AC power cord into the PBX and pass the cord through the hook clip as indicated. Push the hook clip in the direction of the arrow until it clicks. Note For safety reasons, do not stretch or pinch the AC power cord. To grounded AC Outlet 3.
Confirming the CO Line Connection After initialization, program the PBX and connect CO lines to the PBX. To confirm that the CO lines are successfully connected, dial [ ] [3] [7] + CO line number (3 digits) on a PT, or press the PT's S-CO button.
Section 4 Guide for the Maintenance Console Explains the installation procedure, structure, and basic information of the Maintenance Console. Document Version 2011-10 Installation Manual 111.
4.1 Overview 4.1.1 Overview The Maintenance Console is designed to serve as an overall system programming reference for the PBX. To program and administer the PBX by PC, you need to install the Maintenance Console onto the PC. This section describes overview and installation of the Maintenance Console only.
4.2 PC Connection 4.2.1 PC Connection Connection via MNT Port of IPCMPR Card To LAN Port MNT Port Notice When connecting a PC to the PBX, a fixed IP address must be assigned to the PC. For information about fixed IP addresses, ask your network administrator.
External Modem Connection Modem To RS-232C port (25-pin) To CO line/PBX extension port assigned as the CO line destination RS-232C Port (9-pin) External Modem (25-pin) PBX (9-pin) Signal Name RD (RXD) SD (TXD) ER (DTR) DR (DSR) Signal Name RD (RXD) SD (TXD) ER (DTR) DR (DSR) Pin No.
4.3 Installation of the Maintenance Console 4.3.1 Installing and Starting the Maintenance Console System Requirements Required Operating System • Microsoft ® Windows ® XP, Windows Vista ® Busines.
5. Click Connect . 6. a. Select KX-NCP500/1000 from PBX Model . b. Select the LAN or RS-232C tab, depending on the type of PC connection with the PBX. c. Specify the settings as required. Note When connecting to the PBX for the first time selecting LAN , the IP Address and Port Number must be set to 192.
Characters which can be displayed on a KX-DT300/KX-T7600 series PT are shown below in the white cells. • The PC will not perform any shutdown operation, or enter the power -saving system standby mode while the Maintenance Console is connected to the PBX.
118 Installation Manual Document Version 2011-10 4.3.1 Installing and Starting the Maintenance Console.
Section 5 Troubleshooting This section provides information on the PBX and telephone troubleshooting. Document Version 2011-10 Installation Manual 119.
5.1 Troubleshooting 5.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION You cannot make/receive calls via an IP network. • DSP card malfunction • Replace the corresponding card. • IPCMPR card malfunction • Replace the IPCMPR card (be sure to turn off the PBX when replacing).
PROBLEM PROBABLE CAUSE SOLUTION Extensions (except IP-PT/ SIP Extension) do not operate. • Extension card malfunction • Replace the corresponding card. • Poor connection between the PBX and the extension • Take the extension and plug it into the same extension port using a short telephone cord.
PROBLEM PROBABLE CAUSE SOLUTION The LINK indicator of the IPCMPR does not turn on. • IPCMPR card malfunction • Replace the IPCMPR card (be sure to turn off the PBX when replacing). • Poor connection. • Make sure that an 8-pin twisted pair cable is used for connection.
5.1.2 Connection Connection between the PBX and a PT : CAUSE The T/R is connected to the D1/D2. SOLUTION No Can you dial an extension? Use the correct cord (the inner 2 wires are for T/R and the outer.
Connection between the central office and the PBX: CAUSE CO line is connected to the T2/T1. SOLUTION Reconnect the CO line to the T1/R1 or T2/R2 of the telephone jack using 2- conductor wiring. T2 R1 T1 R2 CO line PBX CO line is connected to the T2/R1.
5.1.3 Operation PROBLEM PROBABLE CAUSE SOLUTION • Cannot set the IP address, subnet mask address, and PBX IP address to the IP-PT. • An unusable value is being set. • Set an IP address within the valid range. IP address of the IP-PT/PBX: "1.
PROBLEM PROBABLE CAUSE SOLUTION • Originating an outside call, call transfer, or conference cannot be performed. • The corresponding flexible button does not exist on the PT. • Program the flexible button. Refer to "6.1.3 Flexible Buttons" in the Feature Manual.
5.1.4 Using the Reset Button If the PBX does not operate properly, use the Reset Button. Before using the Reset Button, try the system feature again to confirm whether there definitely is a problem or not.
5.1.5 Troubleshooting by Error Log When a major system error occurs in the PBX, the ALARM indicator on the front of the cabinet turns on red, and the system logs the error information. Error Log Display Format Below is the display format of the error log.
Item Description 5 Sub Code The 6-digit sub code of the relevant hardware (X1YYZZ). • X: Slot type – Physical slot: " " (blank) – Virtual slot: "*" (asterisk) • 1: Cabinet .
130 Installation Manual Document Version 2011-10 5.1.5 Troubleshooting by Error Log.
Section 6 Appendix Document Version 2011-10 Installation Manual 131.
6.1 Revision History 6.1.1 PBMPR Software File Version 1.01xx Changed Contents • 4.3.1 Installing and Starting the Maintenance Console 132 Installation Manual Document Version 2011-10 6.
6.1.2 PBMPR Software File Version 2.02xx New Options • System Components Table – KX-NCS2240 Activation Key for CA PRO for 40 Users (CA Pro 40users) – KX-NCS2249 Activation Key for CA PRO for 128 Users (CA Pro 128users) – KX-NCP0158 DECT 6.0 8-Channel IP Cell Station Unit Using a V-IPCS4 Card for DECT 6.
6.1.3 PBMPR Software File Version 4.1xxx Changed Contents • 1.3.3 System Capacity • 2.1.1 Activation Keys • 2.1.2 Activation Key Code and Key Management System 134 Installation Manual Document Version 2011-10 6.1.3 PBMPR Software File Version 4.
6.1.4 PBMPR Software File Version 5.0xxx Changed Contents • 1.3.3 System Capacity – Maximum Optional Service Cards – Maximum CO Lines and Extensions – Maximum Terminal Equipment – Digital EXtra Device Port (Digital XDP) Connection Capacity – Power Supply Unit Capacity • 2.
136 Installation Manual Document Version 2011-10 6.1.4 PBMPR Software File Version 5.0xxx.
Index Document Version 2011-10 Installation Manual 137.
Numerics 16-Channel Echo Canceller Card ( KX-TDA0166) 23, 85 16-Channel IP Proprietary Telephone Activation Key (KX-NCS3516) 40 16-Channel IP Softphone/IP Proprietary Telephone Activation Key (KX-NCS3.
KX-NCP1171 (8-Port Digital Extension Card) 23, 75 KX-NCP1172 (16 -Port Digital Extension Card) 23, 76 KX-NCP1173 (8-Port Single Line Telephone Extension Card) 23, 77 KX-NCP1174 (16-Port Single Line Te.
Slots for Virtual CO Line Cards 28 Slots for Virtual Extension Cards 28 Specifications 25 Specifications, Characteristics 27 Specifications, General Description 25 Specifications, System Capacity 28 S.
Document Version 2011-10 Installation Manual 141 Notes.
One Panasonic Way, Secaucus, New Jersey 07094 http://www.panasonic.com/bts Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co.
An important point after buying a device Panasonic KX-NCP1000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Panasonic KX-NCP1000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Panasonic KX-NCP1000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Panasonic KX-NCP1000 you will learn all the available features of the product, as well as information on its operation. The information that you get Panasonic KX-NCP1000 will certainly help you make a decision on the purchase.
If you already are a holder of Panasonic KX-NCP1000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Panasonic KX-NCP1000.
However, one of the most important roles played by the user manual is to help in solving problems with Panasonic KX-NCP1000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Panasonic KX-NCP1000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
