Instruction/ maintenance manual of the product SmartOffice Mobile Palm
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SmartOffice Mobile for Palm User Guide SmartOffice® v3.5 – SmartOffice Mobile for Palm User Guide Revised: 11-16-04.
Copyright 1998-2004, E-Z Data, Inc. All Rights Reserved. No part of this documentation may be copied, reprodu ced, or translated in any form without the prior written consent of E-Z Data, Inc. All product names are trademarks of their respective m anufacturers or organizations.
Table of Contents Introduction ................................................................................................................................................... 1 Installing SmartOffice Mobile for Palm ...............................
SmartOffice® v3.5 – SmartOffice Mobile for Palm User Guide Revised: 11-16-04.
Introduction SmartOffice Mobile for Palm is a custom application developed by E-Z Data to synchronize data between SmartOffice® and a Palm OS device. The applicati on uses iAnywhere Solutions’ Ultralite database and MobiLink Server to synchronize data without interfering with existing applications on the device.
6. If the username assigned to the Palm device does not appear in the User field, click the down-arrow at the end of the field and select it before clicking the Done button. 7. When prompted, begin a HotSync on the PDA to install SmartOffice Mobile. Once the HotSync is complete, click the OK button.
Setting Up SmartOffice Mobile for Palm Accessing SmartOffice Mobile on the Palm OS® Device To start SmartOffice Mobile, tap the SmartOffice icon. When launching SmartOffice for the first time, the Security Information window is displayed. The user will have the option to either enable or disable secur ity for the device.
Click the Yes button to enable security and display the SmartOffice Mobile Login window. The password is required each time SmartOffice Mobile is launched.
SyncMethod: By default, the HotSync option is selected fo r use with a cable/cradle connected to a PC with Palm Desktop and the HotSync Manager installe d. This option can be cleared for synchronization with a wireless enabled device. Protocol: Select the communication protocol used to com municate with the MobiLink Server.
3. Choose to synchronize all contacts or selected contacts and click the Next button. If All Contacts is selected, continue with step 4. Otherwise, the Filter/Set Selection dialog box opens. Select a set or filter of contacts to synchronize. 4. Select a date range of future and p ast activities for synchronization.
5. From the SmartPad Selection window, set the num ber of SmartPad entries to synchronize. Alternately, a range in months or just SmartPad entries manually added as notes can be synchronized. 6. The final Synchronization Setup Wizard window is a review of the information selected for synchronization.
Preparing Data for Synchronization After the criteria for synchronization has been selected, an initial synchronization must be done. 1. From the SmartOffice side m enu, click Synchronization and select Update Mobile Device to open the Update Mobile Device with Changes dialog box.
1. Tap the Find button without entering any search criteria to display the global Contacts list. 2. Enter a portion of the business name or individual contact’s last name and then tap the Find button to display the Contacts tab matching the search criteria.
Creating an Individual Contact Record 1. From the SmartOffice tab, select Contact to open the Find Contact dialog box. 2. Tap the New button to open the Record Type dialog box. 3. Select the Individual option and then tap the Done button to display the Details tab.
5. Tap the Done button to save the information and display the Contact View tab. Contact Personal Dialog Box 1. From the Contact View tab, tap the Details button to open the Contact Personal dialog box. 2. Enter the contact personal information and then tap the Done button to save the additions.
Contact Phone List 1. From the Contact View tab, tap the Phone icon to display the Phone List tab. 2. Tap the New button to open the Phone Details dialog box. 3. Tap the Type drop-down arrow to specify the phone type. 4. Enter the remaining phone information and then tap the Done button to save the additions.
Contact Address List 1. From the Contact View tab, tap the Address icon to display the Address List tab. 2. Tap the New button to open the Address Details dialog box. 3. Tap the Type drop-down arrow to select the address type. 4. Enter the remaining address information and then tap the Done button to save the additions.
Creating a Business Contact Record 1. From the SmartOffice tab, select Contact to open the Find Contact dialog box. 2. Tap the New button to open the Record Type dialog box. 3. Select the Business option and then tap the Done button to display the Details tab.
Contact Personal Dialog Box 1. From the Contact View tab, tap the Details button to open the Contact Personal dialog box. 2. Enter the business information and then tap the Done button to save the additions. Business Phone List 1. From the Contact View tab, tap the Phone icon to display the Phone List tab.
Modifying a Business Address 1. From the Contact View tab, tap the Address icon to display the Address List tab. 2. Tap the address for modification to open the Address Details dialog box. 3. Modify the information as necessary and then tap the Done button to save the changes.
WeekView The WeekView is used to view activities for a specific week . The activities of a previous or future week can be displayed by tapping the left or right arrows. MonthView The MonthView is used to display activities for a specific m onth. The activities of a previous or future month can be displayed by tapping the left or right arrows.
AgendaView The AgendaView is used to display a combination of tim ed and non-timed activities for a specific day. The activities of a previous or future day can be displayed by tapping the left or right arrows. Adding an Activity from the Calendar 1. From the DayView calendar, tap the New button to open the Activity Details tab.
Activity Components Time : Tap the Time button to specify the Start and End Time of an activity. Contact : Tap the Contact button to link a contact to the activity. Location : Enter the Location for the activity. Type : Tap the Type drop-down arrow to display the activity type list.
To Do From the SmartOffice tab, select To Do from the drop-down list to open the non-tim ed activities list. Adding a To Do Item 1. From the SmartOffice tab, select To Do from the drop-down list to open the non-timed activities list. 2. Tap the New button to open the Activity Details tab.
Deleting a To Do Item 1. From the SmartOffice tab, select To Do from the drop-down list to open the non-timed activities list. 2. Tap the applicable To Do item to open the Activity Details tab. 3. Tap Delete to display the confirmation dialog box. 4. Tap the OK button to delete the To Do item.
Activity Log The Activity Log is a list of the activities linked to a pa rticular contact that is used to display, add and modify activities. Adding a Timed Activity from the Activity Log 1. From the Contact View, tap the Contact View tab to display the modules drop-down list.
Adding a SmartPad Note 1. From the Contact View tab, tap Contact View and then select SmartPad from the drop-down list of modules to display the SmartPad tab. 2. Tap the New button to display the Details tab. Enter the SmartPad note and then tap the Done button to save the additions.
Deleting a SmartPad Note 1. From the Contact View tab, tap Contact View and then select SmartPad from the drop-down list of modules to display the SmartPad tab. 2. Tap the SmartPad note for deletion to open the Details tab. 3. Tap the Delete button to open the Delete Record dialog box.
SmartOffice® v3.5 – SmartOffice Mobile for Palm User Guide Revised: 11-16-04 Page 25.
An important point after buying a device Palm SmartOffice Mobile (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Palm SmartOffice Mobile yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Palm SmartOffice Mobile - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Palm SmartOffice Mobile you will learn all the available features of the product, as well as information on its operation. The information that you get Palm SmartOffice Mobile will certainly help you make a decision on the purchase.
If you already are a holder of Palm SmartOffice Mobile, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Palm SmartOffice Mobile.
However, one of the most important roles played by the user manual is to help in solving problems with Palm SmartOffice Mobile. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Palm SmartOffice Mobile along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center