Instruction/ maintenance manual of the product BCM200/400 Nortel Networks
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www.nortelnetwo rks.com © 2000 Nortel Networks P0911 955 Issue 02 Enterprise Edge 2. 0 Uni fied Messaging Quic k Refe rence Guide.
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P0911955 Issue 02 Enterprise Edge 2.0 Unified Messa ging Quick Reference Guide W elcome to Enterprise Edge Unified Messaging About unified me ssaging Unified messaging gives you access to voice messages from your personal computer. You can manage all your voice, fax and e-mail messages from one graphical interface.
4 Logging on Enterprise Edge 2.0 Unified Messag ing Quick Reference Guide P0911955 Issue 02 Logging on Use your voicemail password to log on to unified messaging.
Changing your Enterprise Edge password 5 P0911955 Issue 02 Enterprise Edge 2.0 Unified Messa ging Quick Reference Guide Changing your Enterprise Edge password You can change your voicemail passwor d from unified messaging. To change your voi cemail password from Microsoft Exchange or Microsoft Outl ook 1.
6 Unified Mes saging for Microsoft Exchan ge and Outlook Enterprise Edge 2.0 Unified Messag ing Quick Reference Guide P0911955 Issue 02 Unified Messaging for Mic rosoft Ex change and Outlook When you open Microsoft Exchange or Microsoft Outlook, display your unified messaging messages by clicking the Inbox icon under the Voicemail Folders icon.
Reviewin g your messages 7 P0911955 Issue 02 Enterprise Edge 2.0 Unified Messa ging Quick Reference Guide Reviewing y our messages To play unified messaging vo ice messages from your computer, your computer must have a sound card and speakers.
8 Reviewi ng your messages Enterprise Edge 2.0 Unified Messag ing Quick Reference Guide P0911955 Issue 02 To view a fa x messag e To view faxes in unified messaging, you must have Imaging for Windows installed on your PC. Your system must ha ve the voicemail FAX option installed for you to use any of th e fax options.
Creating mes sages 9 P0911955 Issue 02 Enterprise Edge 2.0 Unified Messa ging Quick Reference Guide Creating mess ages You can create a message that is any combination of voice, fax or text. Your message can be a new message, a reply to a received message or an introduction to a forwarded message.
10 Creating messag es Enterprise Edge 2.0 Unified Messag ing Quick Reference Guide P0911955 Issue 02 To save a voice message You can r ecord a voice messag e and sav e it as a fi le to use late r. 1. In an unified messaging message, record a message. 2.
Creating messages 11 P0911955 Issue 02 Enterprise Edge 2.0 Unified Messa ging Quick Reference Guide To create and send a fax message To send a fax, you must have a fax card installed on your PC and your system administrator must have installed voicemail FAX capability f or your mailbox.
12 Creating messag es Enterprise Edge 2.0 Unified Messag ing Quick Reference Guide P0911955 Issue 02 To create and send a text me ssage 1. Open a unif ied messaging new mail message . 2. Type or paste text into the message and then click the Send button.
Forward ing and reply ing to m essages 13 P0911955 Issue 02 Enterprise Edge 2.0 Unified Messa ging Quick Reference Guide For war ding and replying to messages You can forward a message and create an introduction to send with it. You can create a reply to the sende r of a message, or to the sender and al l recipients of a message.
14 Addressi ng messages Enterprise Edge 2.0 Unified Messag ing Quick Reference Guide P0911955 Issue 02 Addressing me ssages With unified messaging you can address a message by selecting a name from the voicemail address book or your Personal Address Book.
Addressing messages 15 P0911955 Issue 02 Enterprise Edge 2.0 Unified Messa ging Quick Reference Guide To addr ess a message from the voicem ail address b ook or your Personal Ad dress Book 1. On the Microsoft Outlook or Microsoft Exchange toolbar , clic k the Address Book icon.
16 Setting m essage options Enterprise Edge 2.0 Unified Messag ing Quick Reference Guide P0911955 Issue 02 Setting message options From a unified messaging message window you can set priority, sensitivity and delivery options. On the open messa ge window click File a n dt h e nc l i c k Prop erties .
Cre ati ng person al dis tri buti on lists 17 P0911955 Issue 02 Enterprise Edge 2.0 Unified Messa ging Quick Reference Guide Creating personal d istribution lists You can create a personal distribution list for a group of persons that you frequently send messages to.
18 Creating personal distribution lists Enterprise Edge 2.0 Unified Messag ing Quick Reference Guide P0911955 Issue 02.
An important point after buying a device Nortel Networks BCM200/400 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Nortel Networks BCM200/400 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Nortel Networks BCM200/400 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Nortel Networks BCM200/400 you will learn all the available features of the product, as well as information on its operation. The information that you get Nortel Networks BCM200/400 will certainly help you make a decision on the purchase.
If you already are a holder of Nortel Networks BCM200/400, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Nortel Networks BCM200/400.
However, one of the most important roles played by the user manual is to help in solving problems with Nortel Networks BCM200/400. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Nortel Networks BCM200/400 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center