Instruction/ maintenance manual of the product N3G002W NetComm
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User Guide N3G002W 3G Wireless Router.
N3G002W 3G Wireless Router User Guide YML894 Rev1 2 www .netcomm.com.au Contents Chapter 1 - Overview ....................................................................................................................................4 N3G002W Features .
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 3 T ool Box ...................................................................................................................................
N3G002W 3G Wireless Router User Guide YML894 Rev1 4 www .netcomm.com.au CHAPTER 1 O VERVIEW NetComm N3G002W 3G Wireless Router is a high-performance router that supports wireless networking for home, office or public space usage.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 5 N3G002W Features 3G Access 1*PC card T ype II Slot supports both 16-bit and 32-bit bus rate.
N3G002W 3G Wireless Router User Guide YML894 Rev1 6 www .netcomm.com.au Package Contents Y our N3G002W Wireless Router Package contains the following items: • N3G002W Wireless Router • Quick Installation Guide • User Guide on CD • RJ-45 Straight-through Ethernet Cable • Cradle Set • 5V , 3.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 7 LED Indicators Label Status Indicates 3G Flashing Flashes when unit is ready Off Power is .
N3G002W 3G Wireless Router User Guide YML894 Rev1 8 www .netcomm.com.au Restoring Factor y Defaults This feature will reset the Router to its factory default configuration. Occasions may present themselves where you need to restore the factory default settings on your router .
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 9 CHAPTER 2 CONNECTING Y OUR N3G002W WIRELESS ROUTER Connect the N3G002W Wireless Router to Y our Network Note: DO NOT connect N3G002W 3G Wireless Router to power before performing the installation steps below.
N3G002W 3G Wireless Router User Guide YML894 Rev1 10 www .netcomm.com.au Step 3. Insert your wireless T ype II 3G card (either 16-bit or 32-bit ) into the WAN PCMCIA Card Slot or plug the USB 3G modem to the USB port.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 11 Step 5. 1. Connect the power adapter to the port on the back panel of your N3G002W 3G Wireless Router . 2. Then plug the other end of the power adapter into a wall outlet or power strip.
N3G002W 3G Wireless Router User Guide YML894 Rev1 12 www .netcomm.com.au CHAPTER 3 SETTING UP Y OUR COMPUTER Having physically connected your N3G002W , the next step is to configure the router to establish a broadband connection.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 13 Windows Me PCs 1. In the Windows task bar , click the Start button, point to Settings , and then click Control Panel . 2. Click on View All Control Panel Options .
N3G002W 3G Wireless Router User Guide YML894 Rev1 14 www .netcomm.com.au 12. Click the radio button labeled Obtain an IP address automatically . 13. Click OK twice to confirm and save your changes. Y ou will be prompted to restart Windows. 14. Click Y es .
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 15 CHAPTER 4 USING THE N3G002W CONFIGURA TION WIZARD Having physically connected your N3G002W , the next step is to establish the broadband connection to the internet.
N3G002W 3G Wireless Router User Guide YML894 Rev1 16 www .netcomm.com.au 3. Click on Wizard and then on Enter . 4. This page shows you the steps needed to configure your N3G002W unit. Click Next to continue. 5. This page allows you to change the web configuration login password.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 17 6. Select the type of WAN connection that you want to use and click on Next. Notes: T o use a 3G card, please choose “3G card”. For iBurst PCMCIA card, choose iBurst card.
N3G002W 3G Wireless Router User Guide YML894 Rev1 18 www .netcomm.com.au 8. This page allows you to disable the wireless functionality , change the wireless network name (SSID) and change the wireless channel.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 19 10. Please review the settin gs and click on Apply Settings to save them. Y ou can also click Back if th ere is a error . Notes: T o let the wizard run a network testing please tick on Do you want to proceed the network testing? 11.
N3G002W 3G Wireless Router User Guide YML894 Rev1 20 www .netcomm.com.au 12. If everything is configured properly , the System Status page will show that your 3G service is online and the WAN IP address that has been assigned.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 21 CHAPTER 5 ADV ANCED SETUP T o access the Advanced Setup option of your N3G002W , you need to access the unit’s web configuration outline on page 15 and click on Advanced Setup menu at the top of the page.
N3G002W 3G Wireless Router User Guide YML894 Rev1 22 www .netcomm.com.au Basic Setting The Basic Setting page allows you to configure a number of basic settings on the unit. This section deals with these features. Click on any of the menu on the left to configure the respective setting page.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 23 Basic Setting > Primary Setup This Page allows you to change the LAN (Local Area Network) settings on your N3G002W wireless router and the WAN (Wide Area Network) connection.
N3G002W 3G Wireless Router User Guide YML894 Rev1 24 www .netcomm.com.au connected to a Bridge ADSL modem. e. Unnumbered PPPoE. For connection with unnumbered PPPoE ser vice. f. Unnumbered PPPoE + NAPT . For connection with unnumbered PPPoE service with NAPT enabled.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 25 Dynamic IP Address with Road Runner Session Management This connection will get the IP address from the internet service provider . Choose this connection if you are connecting the router to a T elstra Bigpond Cable modem.
N3G002W 3G Wireless Router User Guide YML894 Rev1 26 www .netcomm.com.au L2TP For internet services using L2TP . • My T unnel Name. T ype in the T unnel Name assigned by your Internet Service Provider . • Server IP address. Type in the server IP address assigned by your Internet Service Provider .
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 27 PPTP For internet service using PPTP . • My T unnel Name. T ype in the T unnel Name assigned by your Internet Service Provider . • Server IP address.
N3G002W 3G Wireless Router User Guide YML894 Rev1 28 www .netcomm.com.au iBurst For iBurst services using the PCMCIA card, choose iBurst and enter the following information • Username / Password. T ype in your account username and password. • WAN MTU.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 29 Basic Setting > DHCP Server This page allows you to configure the DHCP Server on the unit. For more settings click on More. 1. DHCP Server: Please leave this set to Enable unless you have another DHCP server on the same network.
N3G002W 3G Wireless Router User Guide YML894 Rev1 30 www .netcomm.com.au Basic Setting > Wireless This page allows you to configure the wireless feature of the unit such as SSID and security .
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 31 6. Security- Y ou may choose from the following option, No Encryption, WEP .802.1x, WP A-PSK, WPA, WP A2- PSK, or WP A2. By default the N3G002W uses No Encryption (as shown in the screen above).
N3G002W 3G Wireless Router User Guide YML894 Rev1 32 www .netcomm.com.au c) WP A-PSK/WP A2-PSK : A newer type of security is WP A-PSK-TKIP and WPA-PSK2-ADE. This type of security gives a more secure network compare to WEP . Use TKIP Encryption T ype for WPA-PSK and AES for WP A2-PSK.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 33 T o Configure WDS (Wireless Distribution System) click on WDS Setting button and you will be presented with the following page.
N3G002W 3G Wireless Router User Guide YML894 Rev1 34 www .netcomm.com.au Basic Setting > Change Password On this page you can change the N3G002W web configuration password. Please type in your old password (factory default password is admin) and type in the new password.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 35 Forwar ding Rules The Forwarding Rules page allows you to configure the port forwarding management on the unit. Click on any of the menu on the left to access the respective setting page.
N3G002W 3G Wireless Router User Guide YML894 Rev1 36 www .netcomm.com.au Forwarding Rules > Virtual Server A virtual server is defined as a Ser vice Port, and all requests to this port will be redirected to the computer specified by the Server IP .
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 37 Forwarding Rules > Special AP Some applications like On-line games, Video conferencing and Internet telephony require multiple connections to the internet.
N3G002W 3G Wireless Router User Guide YML894 Rev1 38 www .netcomm.com.au Forwarding Rules > Miscellaneous DMZ (Demilitarized Zone) Host is a computer without the protection of firewall. It allows that particular computer to be exposed to unrestricted 2-way communication to the internet.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 39 Security Setting The Security Setting page allows you to configure the security management on the unit such as Packet filters and MAC Control.
N3G002W 3G Wireless Router User Guide YML894 Rev1 40 www .netcomm.com.au Security Setting > Packet Filters Packet Filter enables you to control what packets are allowed to pass through the router .
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 41 Inbound Filter: T o access the Inbound Packet Filter page, click on Inbound Filter on the bottom of the Outbound Filter page. All the settings on this page are similar to the one for the Outbound Filter .
N3G002W 3G Wireless Router User Guide YML894 Rev1 42 www .netcomm.com.au Security Setting > Domain Filters Domain Filters enable you to prevent users from accessing specific domain addresses. T o enable the Domain Filter please make sure to tick the Enable tick box on the top of the page.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 43 Security Setting > URL Blocking URL Blocking will block LAN computers from connecting to a pre-defined website. The major difference between Domain Filter and URL Blocking is that Domain Filter require users to input a suffix (e.
N3G002W 3G Wireless Router User Guide YML894 Rev1 44 www .netcomm.com.au Security Setting > MAC Control MAC Control allows you to assign different access rights for different users and to assign a specific IP address to a certain MAC address. T o enable MAC Address Control please make sure to tick the Enable tick box on the top of the page.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 45 Security Setting > Miscellaneous This page allows you to change various miscellaneous security settings on the unit. These settings are: 1.
N3G002W 3G Wireless Router User Guide YML894 Rev1 46 www .netcomm.com.au Advanced Setting The Advanced S etting page allows you to configure the advanced set tings on the uni t such as System log, Dynamic DN S and SNMP . Click on any of the menu on the left to confi gure the access the respective s etting page.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 47 Advanced Setting > System Log The N3G002W Wireless router supports two types of System log. One is via syslog (using UDP packet) and the second is via email.
N3G002W 3G Wireless Router User Guide YML894 Rev1 48 www .netcomm.com.au Advanced Setting > Dynamic DNS The Dynamic DNS feature enables users to have a static domain name for their internet connection even when their internet connection IP address is dynamic.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 49 Advanced Setting > QoS T o Enable QoS make sure the Enable T ick Box on the top of the page is ticked. Upstream bandwidth T otal bandwidth of outgoing traffic.
N3G002W 3G Wireless Router User Guide YML894 Rev1 50 www .netcomm.com.au Advanced Setting > SNMP SNMP (Simple Network Management Protocol) is a protocol designed to give user the capability to remotely manage a computer or network device by polling and setting terminal values and monitoring network events.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 51 Advanced Setting > Routing When you have more than one router or subnet on your network, you need to enable routing function to allow different subnets to communicate with each other .
N3G002W 3G Wireless Router User Guide YML894 Rev1 52 www .netcomm.com.au Advanced Setting > System Time This page allows you to change the System time setting on the N3G002W Wireless Router . There are three ways to set up the System Time on the unit.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 53 Advanced Setting > Scheduling This feature allows you to define a time schedule for Virtual Ser ver and Packet Filter rules on the unit.
N3G002W 3G Wireless Router User Guide YML894 Rev1 54 www .netcomm.com.au Advanced Setting > Performance This page give you option to change the wireless advance settings. 1. Beacon Interval. Beacons are packets sent by the unit to synchronize to wireless clients.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 55 T ool Box The T ool Box page consists of various tools f or the unit.
N3G002W 3G Wireless Router User Guide YML894 Rev1 56 www .netcomm.com.au T ool Box > System Info From this page you can view the System log and the Routing T a ble of the unit. T ool Box > Restore Setting T o restore the configuration from a file, browse the configuration file and then click the Restore button.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 57 T ool Box > Firmware Upgrade T o update your N3G002W firmware, browse the update image file or configuration file and then click the Upgrade button.
N3G002W 3G Wireless Router User Guide YML894 Rev1 58 www .netcomm.com.au TROUBLESHOO TING This section provides an overview of common issues, and possible solutions for the installation and operation of the N3G002W Wireless Router . 1. Unable to access the Web Configuration when I use my computer to configure the router .
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 59 3. Why does my wireless connection keep dropping? Please try the following steps to improve the wireless signal quality . • Antenna Orientation.
N3G002W 3G Wireless Router User Guide YML894 Rev1 60 www .netcomm.com.au 6. How do I reset my N3G002W Wireless Router to its factory default settings? T o hard-reset the N3G002W Wireless Router its factory default settings, follow the steps listed below: • Ensure that the router is powered on (for at least 20 seconds).
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 61 APPENDIX A EST ABLISHING Y OUR WIRELESS CONNECTION The following examples use “wireless” as the SSID and 64bit WEP with “a1b2c3d4e5” as the encryption key .
N3G002W 3G Wireless Router User Guide YML894 Rev1 62 www .netcomm.com.au 4. Enter the network key (“a1b2b3d4e5”) and click Connect: 5. The connection will show Connected.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 63 Mac OSX 10.4 Follow these steps: 1. Click on the Airport icon on the top right menu. 2. Click on the network name that you want to connect. This example uses “wireless” as the network name.
N3G002W 3G Wireless Router User Guide YML894 Rev1 64 www .netcomm.com.au 3. On the new window , tick on Show Password and type in the network key in the Password field. This example uses “a1b2c3d4e5” as the key . After that, click on OK. 4. T o check the connection, click on the Airport icon and there should be a tick on the wireless name.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 65 Windows Vista Follow these steps: 1. Open Network and Sharing Center (Start > Control Panel > Network and Sharing center). 2. Click on “Connect to a network”.
N3G002W 3G Wireless Router User Guide YML894 Rev1 66 www .netcomm.com.au 4. Choose “Wireless”. 5. Click on the wireless network name. In this example, the wireless network name is “wireless” and click “Connect”. 6. Tick on “Display Characters” and type in the network key .
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 67 7. Select the appropriate location. This will affect the firewall settings on the computer . 8. Tick on both “Save this network” and “Start this connection automatically” and click on “Next”.
N3G002W 3G Wireless Router User Guide YML894 Rev1 68 www .netcomm.com.au APPENDIX B HOW T O CONFIGURE WEP/WP A-PSK WIRELESS SECURITY 1. Open your web browser (i.e. Internet Explorer or Firefox) and navigate to http://192.168.123.254/. 2. At the login screen, type in admin in the System Password field.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 69 5. T o use WEP , please configure the following: • Change Security to WEP • Change WEP Encr yption to 64bit or 128bit (This example uses 64bit) Notes: 64 bit needs 10 digits key and 128 bit needs 26 dig its key .
N3G002W 3G Wireless Router User Guide YML894 Rev1 70 www .netcomm.com.au APPENDIX C LEGAL & REGULA T ORY INFORMA TION This manual is copyright. Apart from any fair dealing for the purposes of priv.
YML894 Rev1 N3G002W 3G Wireless Router User Guide N3G002W 3G Wireless Router User Guide www .netcomm.com.au 71 Product Warranty The warranty is granted on the following conditions: 1. This warranty extends to the original purchaser (you) and is not transfera ble; 2.
N3G002W 3G Wireless Router User Guide YML894 Rev1 72 www .netcomm.com.au Product Warranty NetComm products have a standard 12 months warranty from date of purchase. However some products have an extended warranty option, via registering your product online at the NetComm website www.
An important point after buying a device NetComm N3G002W (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought NetComm N3G002W yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data NetComm N3G002W - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, NetComm N3G002W you will learn all the available features of the product, as well as information on its operation. The information that you get NetComm N3G002W will certainly help you make a decision on the purchase.
If you already are a holder of NetComm N3G002W, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime NetComm N3G002W.
However, one of the most important roles played by the user manual is to help in solving problems with NetComm N3G002W. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device NetComm N3G002W along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center