Instruction/ maintenance manual of the product N8800-063E/064E NEC
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N8800-063E/064E NEC Express5800/320Lc/320Lc-R User's Guide (Setup) 1st Edition 12-2004 856-124610-001-A.
PROPRIET AR Y NO TICE AND LIABILITY DISCLAI MER The information disclosed in this document, including all d esigns and related materials, is the valuable pr operty of NEC C orporation (NE C) and /or its licensors.
Keep this User's Guide handy for qui ck reference when necessary . Safety Indications To use NEC Express5800 Series safel y, follow the instructions in this User's Guide.
Symbols and its description s used in this User ’ s Guide and warning labels are as follows: Attention Indicates a risk of an electric shock. Indicates a risk of an injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when th e equipment is operated in a comm ercial environm ent.
T rademarks NEC EXPRESSBUILDER, NEC ESMPRO, and NEC Expr ess5800/ft series are tradem arks of NEC Corporation. Stratus is a re gistered trademark of Strat us T echnologies B ermuda Ltd. Microsoft, W indows , W ind ows Server , W indows NT , an d MS-DOS are r egistered tradem arks of Microsoft Corporation in the United States and other countries.
i Preface W elcome to the NEC Express5800/ft series. NEC Express5800/ft series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of fault-tolerance, in ad dition to “high performan ce,” “scalability ,” and “general versatility” provided by NEC Express5800 series.
ii About This User ’ s Guide This User's Guide helps a user to properly setup a nd use the prod uct. Consult this guide when y ou set up the product.
iii Additional symbols The following symbols are used throughou t this User's Guide in addition to the cautio n symbols described at th e beginning.
iv Content s Preface ................................................................................................................................................. i About This User’s Guide ........................................................
v 2-1: Initialize Hard Di sks..................................................................................................... ........ 4- 6 2-2: Prepare NEC Expre ss5800/ft series...................................................................
vi System Repair .................................................................................................................. ............... 6-2 Preparation .......................................................................................
Chapter 1 Before Using This chapter i ncludes inform ation necessary for proper and safe operation of the server , the m ain unit and its accessories. Go throug h this chapter before you start setup of the product.
1-2 Before Using Notes for Safe Handling The following section describes necessary information to use th e product properly and safely . W arning Labels W arning labels are placed in c ertain parts of the system so that the user stays alert to possible risks (Do not rem ove or damage these la bels).
Before Using 1 - 3 Label D Label C Label E Label A Label B.
1-4 Before Using Rack-mount Model Label C Label A Label B Label D Label E Label D Label E Label C Label B.
Before Using 1 - 5 Label D Label C Label B Label A Label E 请小心不要夹住或碰伤手指。 设备运行时以及刚切断电源后，硬 盘表面温度会很高，请一定注意。 对 CPU .
1-6 Before Using PCI/CPU Modules PCI Module CPU Module Label A Label A Label A Label A.
Before Using 1 - 7 Precautions for Safety This section pr ovides precaution s for using the se rver safely . Read this sec tion carefully to ensure proper and sa fe use of the server . For sym bol meanings, see "Safet y Indications" desc ribed in the previous sectio n.
1-8 Before Using CA UTION Prevent water or foreign objects from getting into the equi pment. Do not let water or foreign objects (e.g., pins or paper clips) enter the equipment. There is a risk of a fire, electric shock, and brea kdown. When such things accidentally enter the e quipment, immediately turn of f the power and unplug the cord.
Before Using 1 - 9 Use of Power Supply and Power Cord W A RNING Do not handle a po wer plug with a wet hand. Do not plug/unplug a po wer cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe .
1-10 Before Using CAUTION Do not use nonconforming power cords. Use the power cords specified by NEC. If the rated current is exceeded, the re is a risk of a fire. You also have to observe the follo wing pr ohibitions to prevent damage to the cords. Do not pull on the cord.
Before Using 1 - 1 1 Inst allation, Relocation, Storage and Connection W A RNING Disconnect the power cord(s) before installing or removing the eq uipment. Be sure to power off the equipment and unplug its po wer cords from the wall outlet before installation/reloc ation.
1-12 Before Using CAUTION Do not connect any interface cable with the power cord of the server plugged to a power source. Make sure to power off the server and unplug the power cord from a po wer outlet before installing/removing an y optional internal devic e or connecting/disconnecting a ny interface cabl e to/from the server.
Before Using 1-13 Cleaning and Handling of Internal Devices W A RNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repa ir, or alter the equipment. There is a risk of an electric shock or fire as well as malfuncti on.
1-14 Before Using During Operation CAUTION Do not pull out a device during operation. Do not pull out or remove a device while it works. There is a risk of malfunction and injuries. Do not touch the equipment when it thunders. Unplug the equipment when it threatens to th under.
Before Using 1-15 Rack-mount Model CA UTION Do not attempt to insta ll the server yourself. To avoid a risk of injuries, users shoul d not attempt to install the equipment i nto a rack. Installation should be performed b y trained maintenance personn el.
1-16 Before Using Unp ackaging The following section describes necessary information to use th e product properly and safely . Accessories This product is shippe d with various accessories. S ee the attached list to make sure eve rything is included an d check the indivi dual items.
Chapter 2 About Operating System This chapter gives essential information on the W i ndows system supported by the server and how to install it..
2-2 About Operating Sy stem Installing Windows Server 2003 For installing an op erating system on NEC Expr ess5800 /ft series, use NEC EXPRESSBUILDER. IMPORTANT: The NEC E xpress5800/ft series is a precision i nstrument. You sh ould ask maintenance personnel to install it.
About Operating System 2-3 IMPORTANT: Complete all the setups such as the memory expansion and the BIOS setting before installing W indows Server 2003. NEC software package, which i s to be purchase d separately , is also provided with the documentation for installation.
2-4 About Opera ting System (This page i s intentionall y left blank.).
Chapter 3 Inst alling Server This chapter describes requi rements for usi ng the product pr operly and safely , the setup procedures to make NEC Express5 800/ft series ready for use, an d how to connect peripheral s.
3-2 Inst alling Server Inst allation This section de scribes installat ion of NEC Express 5800/ft series. T ow er Model IMPORT ANT : NEC Express5800/ft series is a preci sion instrum ent. Y ou should ask maintenance personnel to install it. Select a suitable site for tower model.
Inst alling Server 3-3 Do not install NEC Express5800/ft series in suc h places as listed below . Otherwise, the server m ay malfunction. Place where temperatures change widely (ne ar a heater , air conditioner , or refrigerator). Place that is subject to intense vibration.
3-4 Inst alling Server After fastening the main cabinet , open its front bezel to m ount the CPU and PCI m odules. For details, see the following section “Inst allation of Rack-m ount Model.” Pro cedures are basically the same for the tower model exc ept that its modul es are mounted ve rtically instead of horizontally .
Inst alling Server 3-5 Inst allation of Rack-mount Model Y ou can mount NEC Express5800/ft series on a rack t hat conforms to the EIA standa rds. IMPORT ANT : NEC Express5800/ft series is a preci sion instrum ent. Y ou should ask maintenance personnel to install it.
3-6 Inst alling Server W A RNI NG Observe the following precautions to use the server safely. There is a risk of a death or serious injury. For details, see “Notes for Safe Han dling” in Chapter 1. Do not install the equipment in non- designated places.
Inst alling Server 3-7 Place that is close to some equipment that causes power noises (e.g., sparks caused by power-on/off using a relay). If you must install the server close to such equipment, reques t your sales agent for sepa rate power cabling or noise filter installation.
3-8 Inst alling Server Connection Connect periph eral devices to NEC E xpress5800/ft se ries. The server is prov ided with conn ectors for wide variety of periph eral devices on its front and r ear .
Inst alling Server 3-9 A rack -mount model is shown here. As for a towe r model, location s of the connectors a re same though the orientation o f the equipm ent is dif ferent. IMPORT ANT : Space of 1U above the ma in unit is needed to place the USB floppy disk drive on the main unit for a rack-mount m odel.
3-10 Inst alling Server After connecting cabl es to PCI m odules, secure them with the cable ties. When completing connectio n to peripheral equipm ent, connect the two provi ded power cords to the server . After that, secure the cables with the cable tie provided in the server .
Inst alling Server 3-1 1 T o connect the po wer cords from the server to an uninterrupti ble power supply (UPS), use ser vice outlets on the rear o f the UPS. The UPS service outlets are c ategorized into two groups: SWI TCH OUT and UN-SWITCH OUT . (They may be called "OUTPUT1" and "OUTPUT 2".
3-12 Inst alling Server (This page i s intentionall y left blank.).
Chapter 4 Windows Setup This chapte r describes proce dures for confi guring boot m onitoring funct ion, setup, i nstalling W indows, setting dual LAN configur ation, setti ng dual disk co nfiguration and so on.
4-2 Windows Setup f t series Setup Use NEC EXPR ESSBUILDER to setup t he NEC Express580 0/ft series. IMPORT ANT : NEC Express5800/ft series is a preci sion instrument . Y ou should ask maintenance personnel to install it. Y ou perform ft series setup for reinstallation.
Windows Setup 4-3 Run [Setup] from NEC EXPRESSBUILDER top menu Prepare for Windows Server2003 Enterprise Edition installation and ft control sof tware installation S tep 3: Disable Boot Monitoring Func t i o n ( P . 4 - 1 1 ) S tep 2: Prepare for ft series Setup (P .
4-4 Windows Setup S tep 1: Things Required for Setup The followin g explains the set up procedure using t he ft series setup pr ogram: IMPORT ANT : Do not app ly service packs to NEC Exp ress5800/f t series based on your judgment.
Windows Setup 4-5 Size of the Partition to be Created The required minimum size of a partition to install the system can be obtained from the follo wing formula: Size required for installation + paging file size + dump file size Size required for installation = 2,900MB Paging file size (recommended) = size of memo ry mo unted* × 1.
4-6 Windows Setup S tep 2: Prep are for f t series Setup Before starting ft series setup, be sure to do the f ollowing. If these pre parations are not done, setup cannot be perfo rmed proper ly .
Windows Setup 4-7 11. When restarti ng process starts , remove the ROM -DOS startup dis k from the flop py disk drive and power off. Initialization of hard disks is completed.
4-8 Windows Setup 2-2: Prepare NEC Express5800/ft series With the powe r of NEC Express5 800/ft series off , follow the steps below: 1. Prepare NEC Express5 800/ft series. • Remove all o ptional PCI boa rds. • Mount the PC I modules (f or Group1/for G roup2), and CPU modules (for Group1/f or Group2).
Windows Setup 4-9 <When the AC power is off (The power cord is n ot plugged into the outlet)> Connect the power cords to NEC Express58 00/ ft series in the following o rder: (1) Co nnect the pow.
4-10 Windows Setup (2) Make sure that the two BMC St atus LEDs of the PCI m odules (for Group1/for Group2) are turned off. IMPORTANT: While the BMC S tatus LED is red and bli nking, do no t perform (3) and on. Ot herwise the BMC firmware m ay become damaged.
Windows Setup 4 - 1 1 S tep 3: Disable Boot Monitoring Function Check whether the power is O N and make sett ings for properly performing set up for later on .
4-12 Windows Setup 3. Confirm t hat the BMC St atus LED ( ) on both PCI m odules are of f and press the illuminated POWER switch which is located on th e front panel. * Only the lit POWER switch can be used. IMPORTANT: Do not turn off the power before the "NEC" logo appears.
Windows Setup 4 - 1 3 4. When the m essage “Press <F2> to enter SETUP” or “Press <F2> t o enter SETUP or Press <F12> to Network” on the disp lay screen, press F2 . The BIOS Setup Utility “SETUP” starts and the Main menu is displayed on the screen.
4-14 Windows Setup 6. Move the c ursor onto “Mo nitoring Confi guration” and pres s Enter . The Monitori ng Configuration s ubmenu appears. 7. Move the curso r onto “Boot Monitoring ” and press Ente r . Parameters will be displayed. 8. Among t he parameters, choo se “Disabled” and press Ent er .
Windows Setup 4 - 1 5 9. Move the curso r onto "Exit" to display the Ex it menu. 10. Move the cursor onto “Save Changes & E xit” and press Enter . The confirmation window will appear. 11. Select “Y es” and press En ter . After the co nfiguration dat a is saved and SE TU P is terminated, the sy stem is rebo oted.
4-16 Windows Setup S tep 4: St art the f t series Setup Follow the steps below to perform ft series setup: IMPORT ANT : If you skip the setting s of Step 3 “Disable Boot Monitoring Function” (page.
Windows Setup 4 - 1 7 6. “Important 1 ” message will ap pear . Read the message and fo llow the instructions. 7. “Importan t 2” message will appear . Read the message and follo w the instructions. 8. “Importan t 3” message will appear . Read the message and follo w the instructions.
4-18 Windows Setup 9. Importan t 4” message will appear . Read the message and follo w the instructions. 10. “Importan t 5” message will appear . Read the message and follo w the instructions. 11. When the fol lowing message appea rs, read it and press Enter .
Windows Setup 4 - 1 9 CHECK: The message “The system will be rebooted.” appears on the screen momentarily . The server will restart automatica lly and no user intervention is required. After the hard disk drive is form atted, the message about co pying the NEC Exp ress5800/ft series system software to the system drive from the CD-ROM.
4-20 Windows Setup The additional ft Update CD will be used. Are you sure [Y ,N]? The additional ft Update CD will not be used . Are you s ure [Y ,N]? If you have an additional ft Upd ate CD and wish to use it, insert the CD-ROM into the CD -ROM drive.
Windows Setup 4 - 2 1 IMPORT ANT : When the usage of the “NEC Express 5800/ft series ft Update C D” is not selected, the abov e message will not appear . Go on to 17 . 17. A message prompting you for wh at language version of Windows Server 2003 to in stall will appear.
4-22 Windows Setup 22. The confirmatio n message for input size of the partition to install the OS will appear . When it is correct, enter “Y”. If it is wrong, enter “N” and press Enter .
Windows Setup 4 - 2 3 26. When the completion of copying Microsoft HotFix, the following message will appear . Follow the instruction on the screen, insert appropriate CD-ROM and press any key . 27. The following message will app ear . W ait until copying process completes.
4-24 Windows Setup 29. When copyin g is complete, the installa tion of W indows Server 2003 will be started automatically . IMPORT ANT : During the automatic installat ion process (fro m 28 to 38) a window may be displayed showing the progress as well as app lication installation wizards.
Windows Setup 4 - 2 5 N EC Express5800/ft series clear installation ** Please do not perform any operations. ** ** The s ystem will restart automatic ally .
4-26 Windows Setup N EC Express5800/ft series clear installation ** Please do not perform any operations. ** ** The s ystem will restart automatic ally .
Windows Setup 4 - 2 7 37. The following screen will appear and the setu p of Expr ess Report Service will start. User interventio n is not requi red. T he Express Repo rt Service Setup wizard starts an d installation is done autom atically . 38. The fo llowing screen will appear and installatio n of W indows HotFix will begin .
4-28 Windows Setup 39. After installation of W indows HotFix is complete, installation is co ntinued. User intervention is not required. Wh en the NEC Express580 0/ft series software is installed, the NEC Expr ess5800/ft series will be restarted automatically .
Windows Setup 4 - 2 9 40. After restarting, the [W elcome to the W indows Setup W izard] screen will app ear . Click [Next>] and follow the in struction of the wizard. After completing operation s in the wizard, the NEC Express5800/ft series will be restarted automatically .
4-30 Windows Setup 43. The following screen will appear . Follow the instruction in the screen and remove the CD from the drive, and then press any key .
Windows Setup 4 - 3 1 S tep 5: Set Dual LAN Configuration The NEC Express5800/ft ser ies builds a dual LAN conf iguration by using "Stratus emb-82559 10/100 Enet Adapte r" (100Base) and "S tratus emb-82544GC C opper Gigabit Adapter" (1000Base) mounted as st andard on the P CI module.
4-32 Windows Setup [T eam #1: Adaptive Fault T olerance Mode] is added to Netwo rk Component T ree. 4. Select [S tratus em b-82559 10/100 Enet Adapt er] from Network C omponent T ree. The pop-up me nu appears. Select [T eam #1: Adaptive Fault T olerance Mode] fr om [Add to T eam], a nd add th e adap ters.
Windows Setup 4 - 3 3 7. Click [OK] . The [Intel(R)PROSet II] dialog box closes afte r a while, and the settings become ef fective. IMPORT ANT : The [Digital signature not found] dial og box may appear (several times). If it appears, click [Y es].
4-34 Windows Setup S tep 6: Set Dual Disk Configuration NEC Express5 800/ft series secures data by sett ing dual disk c onfiguration usi ng “Disk Management ” or “RDR (Rapid Disk Resync) fu nction”. Be sure t o make dual dis k settings by referring to the procedure.
Windows Setup 4 - 3 5 4. Confirm that the hard disk to be converted is the hard disk where the system is installed and click [Convert]. If the selected hard disk contains a system partition, you will have to restart the computer to complete the upgrade of t he hard disk.
4-36 Windows Setup 6. If the in serted hard disk i s not a dynam ic disk, right-clic k the disk and per form “Convert t o Dynamic Disk”. 7. Right -click the dynam ic disk volum e for creati ng mirror and cli ck [Add Mirro r…].
Windows Setup 4 - 3 7 9. Confirm that the mirroring of the HDD has been started in the disk manager . 10. When the “Resynching” shown in 9 chan ges to “Healthy”, disk mirroring has completed. Continue the operation by following the instru ctions on the screen.
4-38 Windows Setup Setting Dual Disk Configuration by the RDR (Rapid Disk Resync) function On a model supporting the R DR functio n, dual disk configuration is se t for each pair of disks by the RDR function of the ft control software.
Windows Setup 4 - 3 9 Registering RDR key When using the RDR function for the first time, follow the steps below to register the key: 1. Insert “RDR Key FD” that ca me with th e server into the flopp y disk drive.
4-40 Windows Setup 3. When RDR is successfully configured, th e followi ng two pop-up messages appear . On the “W arning” pop-up, click [OK], and on the “System Restart W arn ing” pop-up, click [Y es]. IMPORT ANT : Clicking [Y es] on the “System Restart W arn ing” pop-up will restart the system in 2 minutes.
Windows Setup 4 - 4 1 6. Start “RDR Utility”, right-click the mounted disk and click [Add RDR V irtual Disk]. IMPORT ANT : If the mounted disk has not been initialized on W indows, RDR will be configured and synchronization will b e performed automatically .
4-42 Windows Setup 7. Select [Logical Disk In formation] then [RDR V irtual Disk] and con firm that the duplication process has be en started. TIPS: It takes about 16 minutes to set dual disk confi guration for a n 18GB disk.
Windows Setup 4 - 4 3 S tep 7: Up date Sof tware Follow the i nstructions belo w and apply nec essary update m odules: <When the NE C Express5800/ft seri es ft UPDA TE CD-R OM has not been used> Apply “ft c ontrol softwa re V er3. 0 Update module No.
4-44 Windows Setup (After modifica tion) S tep 9: Create V olume W ith NEC E xpress5800/ft series, al l volumes needs t o be mirrored. For creating a new volume other than the volume where system partition is stored, see “Hard Disk Configurations that can be Built on the NEC Express5800/ft series” in the separate volume of the User ’ s Guide.
Windows Setup 4 - 4 5 S tep 10: Set Network fo r NEC ESMPRO Agent NEC ESMPRO Agent is required for continuous oper ation, and it is automatically installed by “ft series setup”. T o operate NEC ESMPRO Agent, you need to make setting the SNMP . T o change the settings of the SNMP Service: 1.
4-46 Windows Setup < Setup of receiving SNMP packets fr om specific communities only > Change the name of t he community receiving SNMP pack ets from the default “public” to any name. IMPORT ANT : If the community name is changed, the co mmunity of NEC ESMPRO Ag ent is changed and re gistered by star ting from [C ontrol Panel].
Windows Setup 4 - 4 7 S tep 1 1: Enable Boot Monitoring Function Enable the “B oot Monitoring” setting which has been disabled i n “Step 3: Disable Boot Monitoring Function” ( page 4-1 1). See “S tep 3: Di sable Boot M onitoring Funct ion” (page 4- 11 ) and change the setting to “E nabled”.
4-48 Windows Setup S tep 12: Set up Failure Management Make the following setting s beforehand to ensure quick recovery from failure. Set Memory Dump (Debug Information) This section explains the setting fo r collecting memory dump (debug information) in the server .
Error! Sty le not defined. 4-49 4. Enter the location, where debug information is to be written, in the text box. When writing debug information under the file name "MEMOR Y .DMP" in the D drive: D:MEMOR Y .DMP This server has the following location as a default valu e for installation.
4-50 Windows Setup 5. Click [Settings] in the [Performance] box . The [Performance Options] window appears. 6. Click t he [Advanced] tab on th e [Performance Options] wi ndow .
Error! Sty le not defined. 4-51 8. Change the value set for [Initial Size] in the [Paging file size for selected drive] box to the [Recommended] value or more, an d then click [Set] . IMPORT ANT : Be sure to create the file in the size m ore than [Recommended] value in the OS partition.
4-52 Windows Setup Set Dr . W ats on Dr . W atson o f W indo ws Server 2003 is a debugger for app lication errors. When detect ing an application err or , Dr . W atson diagnoses the NEC E xpress5800/ft se ries, and records t he diagnostic information (log).
Error! Sty le not defined. 4-53 5. Select the foll owing check boxes in t he [Options] bo x. [Dum p Symbol T able] [Dump All Thread Contex ts] [Append T o Existing Log File] [Create Crash Dum p File] For the above funct ions, see the online help.
4-54 Windows Setup Inst all a Network Monitor A net work monitor i s useful for exami ning the causes of ne twork failures and taking the countermeasures. T o use the netwo rk monitor , you need to restart the system after the installation. It is recomm ended to install the network monit or before a fail ure occurs.
Error! Sty le not defined. 4-55 Set MTBF T ype In this section, you ca n specify operations to be perf ormed when failure s occur on CPU or PCI modules. NEC Express5 800/ft series ma nages the MTBF (m ean time between failure) of ha rdware component s.
4-56 Windows Setup.
Error! Sty le not defined. 4-57 S tep 13: Back up System Information After setting up the system, back up the system information using the Off-line Maintenance Utility . W ithout backup for system information, the informa tion and settings that are specific to your server cannot be restored if the server is repaired.
4-58 Windows Setup (This page i s intentionall y left blank.).
Chapter 5 Procedures af ter Completion of Installation This chapter describes how you install management utilities, how you back up system information, and setup of PCs on the network. Y ou may need to confirm these procedures while the system is running.
5-2 Procedures af ter Completion of Inst allation Inst alling Management Utilities The prov ided "N EC EXPRESS BUILD ER" CD-R OM contains "NEC ESMPRO Agent" for monitoring NEC Expr ess5800/ft series and "N EC ESMPRO Manage r" for managing the NEC Express5800/ft series.
Procedures af ter Completion of Instal lation 5-3 Operation Environment NEC ESMPRO Agent can be operated in the hardwa re a nd software env ironments shown bel ow . Hardware • Installation system NEC Express5800/ft series • Memory Memory capacity required to operate OS + 25.
5-4 Procedures af ter Completion of Inst allation 4. Enter “public” in the [Community name] box in th e [T raps] property sheet and click the [Add to list] button.
Procedures af ter Completion of Instal lation 5-5 IMPORT ANT : If the com munity nam e is changed, the comm unity of NEC ESMPRO Agent is c hanged and regi stered by startin g from [Cont rol Panel]. T o change the co mmunity to anot her and regis ter it, use the [ SNMP Community] list box in the [General] tab.
5-6 Procedures af ter Completion of Inst allation Inst allation NEC ESMPRO Agent is au tomatically installed toge ther with the in stallation or re-installation of the NEC Expre ss5800/ft serie s. NEC ESMPRO Agent may be i nstalled manually on the master control menu of NEC EXPRESSBUILDER as follows: 1.
Procedures af ter Completion of Instal lation 5-7 4. Click [A gent] in the main menu of t he NEC ESMPRO setup. TIPS: The a vailable menus vary depending on OS types. (The m enus that cannot be installed are di splayed gray .) IMPORT ANT : Double-clickin g to select a menu m ay display two s ame dialog boxes.
5-8 Procedures af ter Completion of Inst allation 7. Enter the path in which NEC ESMPRO Agent is installed and click the [Next] button. The NEC ESMPRO Agent module is installed belo w the ESM directory of the root partition in defaul t. If no pro blem is found, click the [Next] button wi thout any m odification.
Procedures af ter Completion of Instal lation 5-9 Setup of NEC ESMPRO Agent The settings of installed NEC ESMPRO Agent remain unchanged from those at shipment. Click the [Start] button, [Setting], and [Co ntrol Panel] sequ entially to op en [Control Panel].
5-10 Procedures af ter Completion of Inst allation Uninst all The configu ration of NEC ESM PRO Agent and BMC and the uninstallati on of BMC FW Update Service are described below . Uninst allation of NEC ESMPRO Agent The procedure of uninstalling NEC ESMPRO Agent is described b elow .
Procedures af ter Completion of Instal lation 5 - 1 1 Uninst allation of BMC Configuration and BMC FW Update Service If NEC ESMPRO Agent is installed, the uninstaller of the BMC configuration and that of NEC BMC FW Update Service are registered.
5-12 Procedures af ter Completion of Inst allation NEC ESMPRO Manager Linked with NEC ESMPRO Ag ent installed in th e serv er , NEC ESMPRO Manager monitors the server status and receives alerts from the server .
Procedures af ter Completion of Instal lation 5-13 System Requirement The hardware and s oftware environm ent in which NEC MW A runs is: • Management PC (to install NEC MW A) NEC MW A runs on a com puter where W indows i s operated. Fo r more inform ation, see “MW A First S tep Gui de.
5-14 Procedures af ter Completion of Inst allation Setting up PCs on a Network If you have computers ru nning on W indows Server 2003, W indows XP/2000/NT4.0, W indows 95/98 that c ommunicate wit h NEC Express580 0/ft series usi ng the TCP/ IP protocol, m ake the following settings on all computers.
Procedures af ter Completion of Instal lation 5-15 T ype: REG_DWORD Set value: 5 Windows 95/98/Me: Registry key: HKEY_LOCAL_M ACHINESYSTEM CurrentControlSet ServicesVxDM STCP V alues: MaxConnectRe.
5-16 Procedures af ter Completion of Inst allation Confirmation of the f t Control Sof tware V ersion The following descri bes how to check the versio n of ft control software , which consists o f various types of softwa re for fault tolerance.
Procedures af ter Completion of Instal lation 5-17 Notes to apply the Windows Service Pack Customers should not apply service pack on NE C Express 5800/ft series by themselves. IMPORT ANT : If you want to apply serv ice pack, contact yo ur sales agent abou t the application stat us and apply se rvice pack on NEC Express5800/ft se ries.
Chapter 6 T roubleshooting This chapter describes what to do when files need ed to operate the OS are damaged and a ny trouble occurs on the produ ct..
6-2 T r oubleshooting System Rep air If the system cannot be opera ted by some reaso n, use Recovery C onsole to restore the system. Howe ver , this met hod is only recomm ended to user s or admi nistrators who have good knowledge of the system .
T roubleshooting 6-3 If you have a computer that runs Windows Server 2003, Windows 2000/XP/NT or Windows 95/98/Me. Y ou can also create a “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” b y the steps below: 1. Pre pare a 3.5-inch fl oppy disk.
6-4 T r oubleshooting Please select the operating system to start: Windows Server 2003, Enterprise Microsoft Windows Recovery Console St arting up Recovery Console Y ou can start up R ecovery Consol e in two way s: Start up Recovery Console installed on the system.
T roubleshooting 6-5 <When starting Recovery Console fr om Windows Server 2003 CD-ROM> (a) Insert th e W indows Server 2003 CD-ROM into the dr ive. (b) When the CD is set, reset the system (press Ctrl + Alt + Delete ) or press the power swi tch to powe r off a nd on to rebo ot the NEC E xpress5800/ft se ries.
6-6 T r oubleshooting (b) Insert the “W indows Ser ver 2003 OEM-DISK fo r NEC EXPRESSBUILDER” into the floppy disk drive, and the n press Enter . (c) Specify HAL in the fl oppy disk, and press Enter . 4. When the screen to select SC SI dr ivers appears, follo w the steps below .
T roubleshooting 6-7 (b) Insert the “W indows Ser ver 2003 OEM-DISK fo r NEC EXPRESSBUILDER” into the floppy disk drive, and the n press Enter . (c) Select all SCSI drivers in the floppy disk and then press Enter . IMPORT ANT : There are more than one SCSI dr ivers in “W indows Server 2003 OEM-DISK fo r NEC EXPRESSBUILD ER”.
6-8 T r oubleshooting Welcome to Setup. This portion of the Setup prog ram prepares Microsoft(R) Windows(R) to run on your co mputer . - T o set up Windows now , pr ess ENTER. - T o repair a Windows installation using Recovery Console, press R. - T o quit Setup without installing Windows, press F3.
T roubleshooting 6-9 Up dating the System IMPORT ANT : NEC Express580 0/ft series is a precision instrum ent. Y ou should ask maintenance personn el to update the system. Y ou will need to update the system after you repair the system using Recovery Console.
6-10 T roubleshooting <For on-board > - Status em b-82559 10/100 Enet Adapter - Status emb-82544GC Copper Gigab it Ad apter <For option board > - Status AA-U 51500 10/100 Enet Adapter (100.
T roubleshooting 6 - 1 1 At that time, the dialog box shown on the right is displayed. This is a message for confirmation, so click the [Y es] b utton. Remove all team s displayed on the [Intel PROSet II] dialog box in the sam e manner . 5) Click the [ OK] button on the [Intel PROSet II] dialog box, cl ose it, and make a set up effective.
6-12 T roubleshooting 3) Select [Intel(R) PROSet II] from a list of [Currently installed programs:]. 4) Click [Change/R emove]. At that time, the message on the dialog box will be displayed. This is a message for confirmation of deletion, so click [OK].
T roubleshooting 6-13 4. After rebooting the system, log on to the system as a user with Administra tive account. IMPORT ANT : Check the dual system is configu red properly .
6-14 T roubleshooting (Conditions) The dialog appears when the drive, whose av ailable space is the biggest in the NTFS volumes reco gnized by the system (includes ne twork connection) (*1) , fulfills either condition b elow: - Security limitation of READ_ONL Y is set.
T roubleshooting 6-15 of machine. (S ee page 4-9 for details.) - If PCI module (for Group2)’ s POWER switch is lit green, unplug the power cord connected to “A C inlet A (for Grou p 2)” on the rear of machine. (S ee page 4-9 for details.) 4) Check that the POWER switch of the other PCI module is lit green.
6-16 T roubleshooting 9. S tart Device Manage r , choose [V iew] the n [Device by con nection] and d o the followin g: a) Delete the red-circled device entries in the fo llowing figure. IMPORT ANT : Do not uninstall en tries for “Stratus Fault T o lerant 69000 V id eo” which appears as child entries of “ACPI Multiprocessor ftS erver”.
T roubleshooting 6-17 a-5. The message of upd ate completion will be displayed. "[Update of the driver Completion] Press any key and terminate." b) When N8803-031F (Fibre C hannel Controller) is c onnected b-1. Start up [Device Manager] b y selecti ng [S tart] - [All Program s] - [Administrative T ools] - [Com puter Mana gement].
6-18 T roubleshooting ← Performed d by mistake ← Performed a by mistake ← Performed c by mistake d-3. Run the follo wing command from Command Prom pt and move to t he folder with the batch file. CD-ROM drive:> cd WINNTDOTNETEN d-4. Run the following c ommand from Command Prom pt for updati ng the driver .
T roubleshooting 6-19 Note: If you r estart the system wit hout deleting the disconnected optio n boards, the following dialo g box may appear at startup: “At least one service or driver failed during system startup. Use Event V iewer to examine the ev ent log for details.
6-20 T roubleshooting T roubleshooting This section describes what you should do when a trouble occurs in the product. Problems with NEC EXPRESSBUILDE R When the serv er is not boote d from the NE C E.
T roubleshooting 6-21 Problems with Windows Setup The following message is displayed when the setup st art s. T he specified d i sk is n ot found. Te rminating SW installation. → Th e disk to install the system is not connected properly . Check if the hardware is properly installed and connected.
6-22 T roubleshooting “Display Settings” is displayed on lower right of the screen. → Select [Disp lay Properties] – [Settings] ta b – [Color Qu ality].
T roubleshooting 6-23 Problems with NEC ESMPRO Setup A menu which cannot be chosen w ith a setup main menu. → The available menus vary depending on t he OS types. (T he menus that ca nnot be installed are displayed in gray .) Stop the setup of NE C ESMPRO Agent on the way .
6-24 T roubleshooting Problems with System Rep air Cannot create the “Windo ws Server 2003 OEM-DISK for NEC EXPRESSBUILDE R” with “NEC Express5800/f t series Up date CD”. Is the command prop erly specified? → Make sure to specify the LANGENG since it is an argument.
T roubleshooting 6-25 PROSet II does not st art after the system is up dated. Did you reboot the system after breaking dual LA N configuration a nd uninstall ing PROSet II? → PROSet II does not start if the system’ s update wa s performed withou t rebooting after breaking dual LAN configurat ion and uninstall ing PROSet II.
6-26 T roubleshooting N8800-063F/06 4F NEC Express5800/320Lc/320Lc-R User's Guide (Setup) 1st Edition 12-2004 856-124610-00 1- A.
An important point after buying a device NEC N8800-063E/064E (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought NEC N8800-063E/064E yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data NEC N8800-063E/064E - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, NEC N8800-063E/064E you will learn all the available features of the product, as well as information on its operation. The information that you get NEC N8800-063E/064E will certainly help you make a decision on the purchase.
If you already are a holder of NEC N8800-063E/064E, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime NEC N8800-063E/064E.
However, one of the most important roles played by the user manual is to help in solving problems with NEC N8800-063E/064E. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device NEC N8800-063E/064E along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
