Instruction/ maintenance manual of the product MATWORX NWA-008862-001 NEC
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Cover NW A-008862-00 1 ISSUE 2.1 MA TW orX™ Inst allation Guide.
LIABILITY DISCLAIMER NEC Corporation r eserves the right to change the specifica tions, functions, or features , at any time, withou t notice. NEC Corporation has prepared this document for the exclusive use of its employees and customers.
NW A-008862-001 Rev .2.1 Page i ajt oc001.fm Preface MA TW orX is a W indows-based software system that provides a wide range of control over your PBX.
Page ii NW A-008862-001 Rev .2.1 ajtoc001.fm NEAX 2000 IPS MA TWorX Inst allation Guide T able of Contents Page CHAPTER 1 MA T WorX ........... ............. .......... ............. 1 1. MA TWorX Overview ................... ................ ........
NW A-008862-001 Rev .2.1 Page iii ajt oc001.fm T able of Contents Page CHAPTER 2 COMMON COMPONENTS UPGRADE TOOL (FOR RMA T) ... ............. ............ .. 41 1. Common Compon ents Upgrade T ool (for RMA T) Overview ....... ............. ...........
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NW A-008862-001 Rev .2.1 Page 1 ajch1001 .fm CHAPTER 1 MA TWorX CHAP TER 1 MA TWorX This chapter explains how to connect a PC to the PBX, how to install/uninstall the MA TW orX program, and how to starting/exiting the MA TW orX program.
Page 2 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX System Require ment s MATWorX requires an IBM or compatible PC running Microsoft English version W indows 2000 or Windows Me or Windo ws XP or Windows Server 2003. And, each OS installs la test Service Pack (SP).
NW A-008862-001 Rev .2.1 Page 3 ajch1001 .fm CHAPTER 1 MA TWorX NOTE 1: When you install the MATW orX pr ogra m on the PC using a n OS of W indows 2000/ XP/W indow s Server 2003, b e car eful abou t the following: - When a user without admin istrator per- missions installs the MA TW orX pr o- gram, this pr ogram canno t be started.
Page 4 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX NOTE 5: When r egistering the Key FD data which corr espond to activa tion of softwar e key code, this Add-In is available fo r W indows Me/2000/XP/W ind ows Server 2003.
NW A-008862-001 Rev .2.1 Page 5 ajch1001 .fm CHAPTER 1 MA TWorX 2. Hardware Connections There are three ways in connecting a PC to the PBX. (1) Direct Connection Connect PC serial port to the PBX serial port us- ing a MA T cable. Data throughput can reach 19200 bps.
Page 6 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX Direct Connection You can connect your PC di rectly to th e PBX by connecting a MAT cable to the PBX RS0 connec tor. Direct Connection RS0 connector of MP card PBX MP T o RS-232C PORT PC MA T CA-T (2 m) MA T CA-P (4 m) MA T CA-R (2 m) 2.
NW A-008862-001 Rev .2.1 Page 7 ajch1001 .fm CHAPTER 1 MA TWorX The requirements on this di rect connection are shown below. Requirements on Direct Connection * : Prepared by customers Name qt.
Page 8 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX Modem Connection If you have a modem installed in your PC, you can dial up the PBX with the modem. This connection is especially used for remote access. Modem Connecti on PBX MP Built-in modem PC RS-232C Straight Cable COT Public Network Modem 2.
NW A-008862-001 Rev .2.1 Page 9 ajch1001 .fm CHAPTER 1 MA TWorX 1. Con nect the modem to your PC. 2. T o use a built-in mod em, set the SW2-4 of the MP card to ON. 3. Mount the COT card in the system. 4. Set up the MA TW orX and establish th e communication setting (Modem Connect) between your PC and the PBX using Configur ation W izard.
Page 10 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX The requirements on your PC side are shown below. Requirement s on PC Side * : Prepared by customers NOTE: During connection , do not use ener gy- saving featur es on your PC, such as RESUME, SUSPEND and ST ANDBY .
NW A-008862-001 Rev .2.1 Page 1 1 ajch1001 .fm CHAPTER 1 MA TWorX LAN Connection You can connect your PC to the PBX via the Ethernet LAN. LAN Connection NOTE: The MP pr ogram downloadi ng is not available on LAN connection. 1. Make the Direct Connection.
Page 12 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 3. Mount the ETHER card on the MP card. For details, refer to NEA X 2000 IPS System Manual. 4. Mount the MP card in the MP slot of PIM0. 5. Connect the LAN connector of the ETHER card and the HUB/Router using a LAN cable.
NW A-008862-001 Rev .2.1 Page 13 ajch1001 .fm CHAPTER 1 MA TWorX The requirements on this LAN connection are show n below. Requirements on PBX Side * : Prepared by customers Requirements on PC Side * : Prepared by customers NOTE: During connectio n, do not use ener gy saving featur es on yo ur PC, such as RESUME, SUSPEND and ST ANBY .
Page 14 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 3. Installing MA TWorX Inst alling MA TWorX To install MATWorX for the first time, you mu st use the MATWorX CD included in your MATWorX package.
NW A-008862-001 Rev .2.1 Page 15 ajch1001 .fm CHAPTER 1 MA TWorX NOTE 2: The following pr ocedur e assumes that you ar e starting t he Setup pr og ram fr om your computer ’ s CD-ROM drive D: . If you start fr om a differ ent drive, su bstitute the letter of that drive in this pr ocedur e.
Page 16 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 6. The Wel c o m e d ialog is displayed . Welcome Dialog 7. Read the information in the Wel c o m e di alog, then click Next button. 8. The Choose Destin ation Loca tion dialog is dis- played.
NW A-008862-001 Rev .2.1 Page 17 ajch1001 .fm CHAPTER 1 MA TWorX 9. T o accept the default destination directory , click Next butt on. T o change it, click Browse button and select the desired directory , click OK button, and then click Next button. 10.
Page 18 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 12. The S tart Copying Files dialog is displayed to list the settings you have established b efore. S tart Copying Files Dialog 13. T o accept the settings a nd begin copying files to your hard disk, click Next button.
NW A-008862-001 Rev .2.1 Page 19 ajch1001 .fm CHAPTER 1 MA TWorX 15. The Question dialog that confir ms whether to cre- ate the shortcut icon of the MA TW orX on your desktop is displayed. Question Dialog 16. Click Yes button when you make the shortcut icon.
Page 20 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 18. Click Finish button to complete the MA TW orX installation process. NOTE: Accor ding to the PC, th e following InstallShie l d W izard Complete dial og is displayed. If this dial og is displayed, choose Ye s button and click Finish button.
NW A-008862-001 Rev .2.1 Page 21 ajch1001 .fm CHAPTER 1 MA TWorX Upgrading MA TWor X [MATWorX Ver.2 or later required] To upgrade the former versi on MATWorX, you must use the MATWorX Ver.
Page 22 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX NOTE: The script dat a (.mdb) of the former version MA TW orX is saved to the ot her folder automatically .
NW A-008862-001 Rev .2.1 Page 23 ajch1001 .fm CHAPTER 1 MA TWorX Important: Be sur e to exit a ll W indows pr ograms and scr een savers that ar e running and disable any virus de tection pr ograms befor e running the Set up pr ogram. The following procedure walks you thro ugh the installation of MATW orX.
Page 24 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 4. Setup looks fo r the former version MA TW orX program in your PC for a while. -When the former versi on MATWorX program has been installed in your PC, the followi ng Question dialog is displayed.
NW A-008862-001 Rev .2.1 Page 25 ajch1001 .fm CHAPTER 1 MA TWorX 5. We lc o me dialog is disp layed. Click Next button. -When upgrading the MATWo rX, go to 8. -When installing the same/former version MATWorX, go to 6. 6. Choose Destination Location dialog is dis- played.
Page 26 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 7. T o accept the default destination folder , click Next button. T o change it, click Browse button.
NW A-008862-001 Rev .2.1 Page 27 ajch1001 .fm CHAPTER 1 MA TWorX 10. S tart Copying Files dialog is displayed to list t he settings you have established before. 1 1. T o accept the settings and begin copying files to your hard disk, cl ick Next button.
Page 28 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 13. The necessary registry in formation of the former version MA TW orX is saved automat ically . 14. The necessary files of the former version MA T- W orX are saved automatically . 15. The former version MA TW orX files are unin- stalled automatically .
NW A-008862-001 Rev .2.1 Page 29 ajch1001 .fm CHAPTER 1 MA TWorX 21. The Question dialog that confir ms whether to cre- ate the shortcut icon of the MA TW orX on your desktop is displayed. Question Dialog 22. Click Yes button when you make the shortcut icon.
Page 30 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 24. Click Finish button. T o run the new version MA TW orX, restarting of yo ur PC is required. NOTE: Accor ding to the PC, th e following InstallShie l d W izard Complete dial og is displayed.
NW A-008862-001 Rev .2.1 Page 31 ajch1001 .fm CHAPTER 1 MA TWorX How to Use the Script File When you upgrade the MATW orX from the former version to th e new version, t he script data file of the MACH script editor in the former version MATWorX is stored to the other folder automatically.
Page 32 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 5. The MACH Script Ed itor dialog is disp layed. 6. Click [ ] button on the MACH Script Edi- tor dialog. 7. The Open Scripts dialog is displayed. When you open the script data file of the former version MA TW orX, click [ ] button.
NW A-008862-001 Rev .2.1 Page 33 ajch1001 .fm CHAPTER 1 MA TWorX 8. The Open Scripts File dialog is d isplayed. 9. The script data file of the former version MA T- W orX is stored to the “Upgradexxx” folder . Dou- ble-click it. NOTE: When you upgrade the MA TW orX fr om V er .
Page 34 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 1 1. The script list contained in the Scri ptsxxx.mdb is indicated to the Open Scripts dialog. 12. Select the script from th e “A vailable scripts” and click [ ] button. 13. The script that you sel ected is indicated to the MACH Script Editor dialog.
NW A-008862-001 Rev .2.1 Page 35 ajch1001 .fm CHAPTER 1 MA TWorX 4. Uninstalling MA TWorX The following procedure expl ains how to uninstall the MATWorX program. 1. Launch Microsoft W indows on your PC. 2. Select Settings / Control Panel / Add / Remove Programs from the St a r t taskbar .
Page 36 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 5. S tarting MA TWorX This procedure explains how to launch MATWorX each time you want to run the program. 1. Launch Microsoft W indows on your PC. 2. Click the MA TWorX shortcut icon on the desktop.
NW A-008862-001 Rev .2.1 Page 37 ajch1001 .fm CHAPTER 1 MA TWorX 4. The Welcome to MA TWorX dialog is displayed. Click the Next of the work item that you do, and a more detailed menu item is disp layed. Then Click the Add-in/application that you want to use.
Page 38 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 6. Connecting to PBX Using PBX Configuration Wizard The PBX Confi guration Wizard en ables you to establish the proper comm unication settings bet ween your PC and the PBX.
NW A-008862-001 Rev .2.1 Page 39 ajch1001 .fm CHAPTER 1 MA TWorX 7. Exiting MA TWorX This procedure explain s ho w to exit MATWorX when you finish work ing in the program. NOTE: It is r ecommended to close all opened MA TW orX Add-Ins and appl ications that may be running befor e exiting MA TW orX.
Page 40 NW A-008862-001 Rev .2.1 ajch1001.fm CHAPTER 1 MA TWorX 4. Cli ck Ye s button [ ] to disconnect MA TW orX from the PBX after backup of the office data into the Flash-ROM. Click No button [ ] to disconnect MA TW orX from the PBX without backup of the office data.
NW A-008862-001 Rev .2.1 Page 41 ajch2001 .fm CHAPTER 2 COMMON COMPONENTS UPGRADE TO OL (FOR RMA T) CHAP TER 2 COM MON COMPONENTS UPGRADE T OOL (FOR RMA T) 1. Common Components Upgrade T ool (for RMA T) Overview Common Components Upgrad e Tool (for RMAT) is a tool to m ake the program of MA TWorX version 4 or later and RMAT be together in a PC.
Page 42 NW A-008862-001 Rev .2.1 ajch2001.fm CHAPTER 2 COMMON COMPONENTS UPGRADE TOOL (FOR RMA T) NOTE 3: The Common Com ponents Upgrade T ool (for RMA T) cannot be set up unless RMA T is installed in your PC. When the RMA T is not i nstalled in your PC, the following Informat ion is displayed and installation is in terrupted.
NW A-008862-001 Rev .2.1 Page 43 ajch2001 .fm CHAPTER 2 COMMON COMPONENTS UPGRADE TO OL (FOR RMA T) 2. Installing Common Component s Upgrade T ool (for RMA T) To install the Common Components Upgrade Tool (for RMAT), you mu st use the MA TWorX V er.4 or later CD.
Page 44 NW A-008862-001 Rev .2.1 ajch2001.fm CHAPTER 2 COMMON COMPONENTS UPGRADE TOOL (FOR RMA T) 4. A dialog similar to the following is displayed. Run Dialog 5. T ype D:forRMA TSetup.exe in the Open text box and click OK button. 6. The Wel c o m e d ialog is displayed .
NW A-008862-001 Rev .2.1 Page 45 ajch2001 .fm CHAPTER 2 COMMON COMPONENTS UPGRADE TO OL (FOR RMA T) 8. The St a r t Copying Files dialog i s displayed to list the settings you have established b efore. S tart Copying Files Dialog NOTE: The place of pr ogram folder is fixed.
Page 46 NW A-008862-001 Rev .2.1 ajch2001.fm CHAPTER 2 COMMON COMPONENTS UPGRADE TOOL (FOR RMA T) 1 1. The Inform ation dialog is displayed to indicate the end of the system files backup.
NW A-008862-001 Rev .2.1 Page 47 ajch3001 .fm CHAPTER 3 Of fice Data Converter CHAP TER 3 Of fice Dat a Converter In this chapter you learn about the following: Office Data Converter Overview Installi.
Page 48 NW A-008862-001 Rev .2.1 ajch3001.fm CHAPTER 3 Of fice Dat a Converter The following procedure wa lks you through the setti ng of the office data to the MP for the retrofit system. For details, refer to Office Data Conv erter Online Help. (Select Help on the Office Data Converter main screen.
NW A-008862-001 Rev .2.1 Page 49 ajch3001 .fm CHAPTER 3 Of fice Data Converter System Require ment s (1) MA TW o rX is required to set the converted fi le created by the Office Data Converter to the MP for the retrofit system. (2) Any one of the availabl e serial ports COM1 to COM4 on your PC is required to activat e the Of- fice Data Converter .
Page 50 NW A-008862-001 Rev .2.1 ajch3001.fm CHAPTER 3 Of fice Dat a Converter NOTE 1: Necessary har d disk space depends on the contents of the office data r ead by the Of- fice Data Converter . NOTE 2: Operation of the Office Data Converter may get unstable due to the competition with other applications.
NW A-008862-001 Rev .2.1 Page 51 ajch3001 .fm CHAPTER 3 Of fice Data Converter 2. Installing Of fice Data Converter Inst alling Office Dat a Converter To install Office Data Convert er for the first time, you must use the MA TWorX CD included in your MATWorX package.
Page 52 NW A-008862-001 Rev .2.1 ajch3001.fm CHAPTER 3 Of fice Dat a Converter 4. A dialog similar to the following is displayed. Run Dialog 5. T ype D: DMConv SETUP in the Open text box and click OK butto n. 6. The Wel c o m e d ialog is displayed . Welcome Dialog 7.
NW A-008862-001 Rev .2.1 Page 53 ajch3001 .fm CHAPTER 3 Of fice Data Converter 8. The Choose Destin ation Loca tion dialog is dis- played. Choose Destination Lo cation Dialog 9.
Page 54 NW A-008862-001 Rev .2.1 ajch3001.fm CHAPTER 3 Of fice Dat a Converter 1 1. T o accept the default program folder , click Next button. T o change it, select an existing folder or type a new folder name in the edit b ox, then click Next button.
NW A-008862-001 Rev .2.1 Page 55 ajch3001 .fm CHAPTER 3 Of fice Data Converter 14. The Decompressing Files window is displayed to indicate the progress of the Setup program. Decompressing Files Window 15. The Setup Complete dialog is displayed to in- form you that the Setup pro gram has installed Of- fice Data Converter to your ha rd disk.
Page 56 NW A-008862-001 Rev .2.1 ajch3001.fm CHAPTER 3 Of fice Dat a Converter 16. Click Finish button to complete the Office Data Converter installation process. NOTE: Accor ding to the PC, th e following Setup Complete dial og is displayed. If this dialog is displayed, choose Ye s button and click Finish button.
NW A-008862-001 Rev .2.1 Page 57 ajch3001 .fm CHAPTER 3 Of fice Data Converter 3. Uninstalling Of fice Dat a Converter The following procedure expl ains how to uninstall the Office Data Converter program. 1. Launch Microsoft W indows on your PC. 2. Select Settings / Control Panel / Add / Remove Programs from the St a r t taskbar .
Page 58 NW A-008862-001 Rev .2.1 ajch3001.fm CHAPTER 3 Of fice Dat a Converter 4. Connecting to PBX 1. Set the office data as shown below from CA T and set the data transmission speed to 9600 b ps of the serial port of the former system that reads out the office data.
NW A-008862-001 Rev .2.1 Page 59 ajch3001 .fm CHAPTER 3 Of fice Data Converter 5. S tarting Of fice Data Converter This procedure explain s ho w to launch Office Data Converter each time you want to run the program. 1. Launch Microsoft W indows on your PC.
Page 60 NW A-008862-001 Rev .2.1 ajch3001.fm CHAPTER 3 Of fice Dat a Converter 6. Exiting Office Dat a Converter This procedure explains how to exit Office Data Converter when you fin ish working in the program. 1. Access the Of fice Data Converter Main Screen .
An important point after buying a device NEC MATWORX NWA-008862-001 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought NEC MATWORX NWA-008862-001 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data NEC MATWORX NWA-008862-001 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, NEC MATWORX NWA-008862-001 you will learn all the available features of the product, as well as information on its operation. The information that you get NEC MATWORX NWA-008862-001 will certainly help you make a decision on the purchase.
If you already are a holder of NEC MATWORX NWA-008862-001, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime NEC MATWORX NWA-008862-001.
However, one of the most important roles played by the user manual is to help in solving problems with NEC MATWORX NWA-008862-001. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device NEC MATWORX NWA-008862-001 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
