Instruction/ maintenance manual of the product EXPRESS5800/100 SERIES N8100-1635F NEC
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NEC Express5800/100 Series N8100-1635F NEC Express5800/E110b-M User's Guide 1st Edition 7 -2010 ONL-520_005_0 2 -E 1 10bM-100-00-100 7.
PROPRIET AR Y NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable pro perty of NEC Corporatio n (NEC) and /or its licensors.
Keep this User's Guide at hand for qui ck reference at anytime necessary . SAFETY INDICA TIONS Follow the instructions in this User's Guide for your safety to use the modu lar server. The modular server contains compone nts with po ssible danger, hazards that may cause b y ignoring warnings, and preventive actions agai nst such hazards.
Symbols Used in This User's Guide and W arning Labels Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause fumes or fire. Indicates that improper use may cause fingers to be ca ught. Indicates that improper use may caus e loss of e yesight due to laser beam.
NOTE: This equipment has been tested and found to comply with the li mits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These lim its are designed to pro vide reasonabl e protection against harmful interfe rence when the equipm ent is operated in a comm ercial environm ent.
T rademarks NEC ESMPRO, NEC EXPRES SBUILDER, and EXPRESSSCOPE are registered trademarks of NEC Corporation. Microsoft, W indows, W indows Server , W indows NT, and MS-DOS ar e registered trademarks or tr ademarks of Microsoft Corporation in the United States and other countries.
i PREF ACE W elcome to the NEC Express5800/ 100 series mod ular server . The modu lar serv er is a powe r-saving and hig h-den sity serv er equipped with the latest low-power processor "Intel ® At om Processor N450".
ii ABOUT THIS USER'S GUIDE This User's Guide is a guide for proper setup and use of the modular se rver . This User's Guide also covers usefu l procedures for dealing with difficulties and problems that may arise during set up or operat ion of the m odular serve r .
iii T ext Conventions The following con ventions are used throughout this User's Guide. For safety symbols, see "SAFETY INDICA TIONS" provi ded earlier .
iv CONTENTS Preface ........................................................................................................................ ...................... i About This Us er's Guide .......................................................
v Chapter 5 Inst alling a nd Using Utilit ies ....................................................................... 5-1 Autorun Menu ................................................................................................................... .
vi Appendix A Speci fications ........................................................................................... A-1 Appendix B Using a Client Comput er Which Has a CD Drive .
Chapter 1 Notes on Using Y our Modular Server This chapter i ncludes inform ation necessary fo r proper and safe operation o f the modular server ..
1-2 Notes on Using Y our Modular Server SAFETY NOTES This section pro vides notes on u sing the modul ar server safely. Read t his section careful ly to ensure proper and sa fe use of the m odular server. For symbols, see "SA FETY INDIC A TIONS" provide d earlier .
Notes on Using Y our Modular Server 1-3 W A RNING Do not use the equipment in the place where corrosive gases exist. Make sure not to locate or use the modular server in the place where corrosive gases (sul fur dioxide, hydrogen sulfide, nitrogen dioxid e, chlorine, ammonia, ozone, etc) exist.
1-4 Notes on Using Y our Modular Server CA UTION Keep water or foreign matter away from the equipment. Do not let any form of liquid ( water etc.) or foreign matter (e.g., pins or paper clips) enter the equipment. Failure to fol low this warning may cause an electric shock, a fire, or a failure of the equipment.
Notes on Using Y our Modular Server 1-5 FOR PROPER OPERA TION Observe the following notes for successful opera tion of the equi pment. Use of the equipm ent ignoring the notes will cause malfunctions or failures of the equipment. Modular server The modular server assembly must be installed in the Module En closure.
1-6 Notes on Using Y our Modular Server The modular server ca n be powered on by pressing the POWER/SLEEP switch or using the remote power -on feature from the m anageme nt PC.
Notes on Using Y our Modular Server 1-7 TRANSFER T O THIRD P ARTY The following must be obser ved when you transfer (or sell) the modular server or so ftware provided with the m odular server to a t hird party: Modular Server Make sure to provide this m anual and accessories along with the modular server to a third pa rty .
1-8 Notes on Using Y our Modular Server DISPOSAL AND CONSUMABLES Dispose of the modular server, ha rd disk dri ves, DVD-ROM , Module Encl osure, EcoPowerGateway, optio n board, and batte ry acco rding to all national laws and regulations .
Notes on Using Y our Modular Server 1-9 USER SUPPORT Before asking for repair , do the following when the modular se rver appears to fail: 1. Check if the power cord and the cables t o other devi ces are properly connected. 2. See Chapter 7 to find if your problem fits the description.
1-10 Notes on Using Y our Modular Server Advice for Health The longer you keep us ing the computer equipment, the more you becom e tired, which may cause disorders of your body.
Chapter 2 General Description This chapter provides information that you should be familiar with before using the modular server. It includes names and features of the components and features of the m odular server .
2-2 General Description ST ANDARD FEA TURES High performance Server optimized for data center High-performance and lo w-power Intel® Atom Processor N450 High-speed 1000BASE-T interface x .
General Description 2-3 NAMES AND FEA TURES OF COMPONENTS This section desc ribes the nam es and features of the c omponents i n the device. Front V iew 1 POWER/SLEEP lamp (green) The lamp goes on green when the modular server is powered on. 2 POWER/SLEEP switch The switch is intended to turn on or off the power of the modular server itself.
2-4 General Description 7 UID switch Press this switch to turn on or of f the UID la mps on the modular server and at rear of the Module Enclosure. 8 SUV connector This connector sends or receives various signal s.
General Description 2-5 Internal V iew 1 SUV connector 2 Hard disk dri ve bracket 3 CMOS/pass word clear jump er switch 4 Lithium battery 5 Processor (CPU) 6 DIMM socket Upper slot: #1 Lower slot: #2 .
2-6 General Description Lamp Indications This section desc ribes the posit ions and displa y meanings o f the lamps on t he modular server . POWER/SLEEP Lamp The POWER/SLEE P lamp lights green while t he power of the m odular server is on. T he lamp goes off while the m odular server is off-pow ered.
General Description 2-7 ST A TUS Lamp The ST A TUS lamp stays lit in green when the m odular server is in success ful operation. When the ST A TUS lamp is lit or blinking in amber , it indicates that the system has failed.
2-8 General Description USING YOUR MODULAR SER VER This section desc ribes the basic ope ration of the m odular serve r . Power-on of Modular Server Follow steps below to power o n the modular se rver . 1. Power on the di splay unit and pe ripheral devices con nected to the modul ar server .
General Description 2-9 POST POST (Power On Self -T est) is the self-diag nostic program stored in the m odular server . When you power on the modular ser ver , the system automatically runs POST t o check the mother board, m emory module, C PU module, key board, an d mouse.
2-10 General Description POST Execution Flow The following describes the p rogress of POST in the chronological orde r . IMPORT ANT : Do not make un necessary key entries or perform mouse operations while POST is in progress. 1. After a few seco nds from power -on, P OST starts c hecking the mem ory .
General Description 2-1 1 POST Error Messages When POST detects an error , it displays an er ror message on the screen. See Chap ter 7 for POST error codes. If you have switched a cons ole to check the POST er ror message, cycle t he power to m ake the keyboard availabl e.
2-12 General Description Device Identification T o iden tify the device to be maintained among more than one device, UID (Unit ID) lamp is used. The UID lamp allows you to identify the device subject to maintenance among more than one modular serve r installed in t he Module Encl osure.
Chapter 3 Setting Up Y our Modular Server This chapter describes how to set up the modul ar server appropriate for your system , on a step-by- step basis.
3-2 Setting Up Y our Modular Server SETTING HARDW ARE Conduct setting up of hardware in the following order: 1. Install the rack. (Refer to the manual that comes with the rack.) 2. Install separate ly purchased options to M odul e Enclosure. (Refer to the M odule Enclosure User's Guide.
Setting Up Y our Modular Server 3-3 MAKING BACKUP COPIES OF SYSTEM INFORMA TION Save the information after completing the system setup. The system information in cludes the current BIOS settings and any specific information for the serv er . W ithout the backup data, you will not be ab le to recover the information.
3-4 Setting Up Y our Modular Server BEFORE INST ALLING MODULAR SERVER Be sure to check the MAC addresses before inst alling a modular se rver in the Module Enclosure. Check of MAC Address The MAC addresses indicate the addresses s pecific for the network .
Setting Up Y our Modular Server 3-5 Inst alling the Hard Disk Drive Install a hard disk drive accordi ng to the procedure described in Chapter 8. IMPORT ANT : The hard disk drive is extremely sensitiv e to static electricity .
3-6 Setting Up Y our Modular Server INST ALLING THE MODULAR SERVER Install the m odular server in t he dedicated Mo dule Enclosure. Re fer to the User's Guide of Modul e Enclosure for how to install the modular server . Additional Slot s Check the installation position of the additional slots of th e Module Enclosure.
Setting Up Y our Modular Server 3-7 Inst allation Y ou may install t he modular server whi le the Module Enclosure is bei ng powered (that is, the devices in the ot her slot are ope rating). The followi ng shows an e xample. Y ou may t ake similar steps to install the Modular Servers in other slo ts.
3-8 Setting Up Y our Modular Server IMPORT ANT : Keep the removed blank cover for future use. Remove the bl ank cover from the tar get slot only . 3. Put the modul ar server on the clean, rigid and flat des k. Loosen the th umbscrew to open the lock lever .
Setting Up Y our Modular Server 3-9 5. Align the frame of the modular server with the guide rail on the Module Enclosure. Insert the Modular Server into the halfway of the Modu le Enclosure (approx imately 20 cm) slowly and carefully .
3-10 Setting Up Y our Modular Server NOTES: Push the front of the Modul ar Serv er into the Module Enclosure to the end slowly and carefully until th e card edge is inserted into the connector . Make sure t hat a hook of the lo ck lever is e ngaged wit h the hole on the Module Enclosure as show n in the figure below .
Setting Up Y our Modular Server 3-1 1 8. T ighten the t humbscrew of t he lock lever and fix the modular server into the Module Enclosure. This completes installation.
3-12 Setting Up Y our Modular Server Removal T ake the following steps to remove t he modular ser ver from the Mo dule Enclosure. 1. Shutdown the OS, or press the P OWER/SLEEP switch on the modular se rver to turn of f the power . 2. Loosen the thum bscrew on the l ock lever to un lock the modul ar server .
Setting Up Y our Modular Server 3-13 4. Hold the loc k lever an d pull the m odular server out from the Mod ule Enclosure. P ull out approximately 10 cm so that you can hold th e top and bottom of the frame of the m odular server . IMPORT ANT : Do not hold the lock lever .
3-14 Setting Up Y our Modular Server 7. If the Module Enclosure is used with the modular server being removed, install the b lank cover to the empty slot .
Setting Up Y our Modular Server 3-15 MAKING CONNECTIONS Connect peripheral devices to the m odular server. W A RNING Observe the following instructions to us e the modular server safel y. Failure to follow these instructions may result in death or seri ous personal injury.
3-16 Setting Up Y our Modular Server In the ordina ry operation , any cables m ay not be connecte d to the connect ors on the M odular Server except for the following cases: Installing OS Maintenance Updating BI OS and firm ware The SUV cable ca n only be used to connect with the modular server .
Setting Up Y our Modular Server 3-17 USB Connection by SUV Cable Connect the flo ppy disk dri ve, DVD-ROM d rive, keyboard, a nd mouse accor ding to the fi gure shown below .
3-18 Setting Up Y our Modular Server Network The modular server is connected with netwo rk via the Module Enclosure. Refer to the User's Guide of the Module Enclosure for details.
Chapter 4 Configuring Y our Modular Server This chapter describes Basic Input Ou tput System (BIOS) co nfiguration. When you install the modular server for the first time or install/remove optional d evices, thoroughly read this chapter for better understanding and correct setups.
4-2 Configuring Y our Modular Server St arting SETUP Utility Powering on t he modular serve r starts POST (Power On Sel f-T est) and displays i ts check results . If the NEC logo is displayed, press Esc . After a while, t he following m essage appears at bottom left on t he screen.
Configuring Y our Modular Server 4-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with th e SETUP utility . (Key functio ns are also listed at the bottom of the screen.) Cursor ( ↑ , ↓ ) : Selects an item on the screen.
4-4 Configuring Y our Modular Server Configuration Examples The followin g describes exam ples of config uration requi red to use so ftware-link feat ures or for system operat ions. Date and Time T o change system date or time Select [Main] – [System T im e] and [System Date].
Configuring Y our Modular Server 4-5 Memory T o check the inst alled memory (DIMM) st atus Select [Advanced] – [Memory Confi guratio n] – [DIMM# S tatus] and check t he status indications. T o clear the memory (DIMM) er ror information Select [Advanced] – [Memory C onfiguration] – [Memory Ret est] – [Y es] and re boot the system.
4-6 Configuring Y our Modular Server Security T o set pa sswords on the BIOS level Select [Security] – [Set Supervisor Pass word] and enter a password. Set Supervisor password first, then User password. T o enable/disable the POWER/SLEEP switch feature Select [Security] – [Power Switch Inhibit] – [Disabled] (POWER/SLEEP switch is enabled).
Configuring Y our Modular Server 4-7 Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit T o set minute functio ns, select a subm enu from the ab ove menus.
4-8 Configuring Y our Modular Server Main Option Parameter Desc ription Y our Setting System T ime HH:MM:SS Shows the current time. System Date MM/DD/YYYY Sh ows the current date.
Configuring Y our Modular Server 4-9 Processor Settings Submenu Option Parameter Desc ription Y our Setting Processor S peed Setting – Indicates the clock speed of the processor . Processor CPUID – Indicates the processor ID. Processor L2 Cache – Indicates the L2 cache of processor .
4-10 Configuring Y our Modular Server Advanced Option Parameter Desc ription Y our Setting Memory Configuration N/A PCI Configuration N/A Peripheral Configuration N/A Advanced Chipset Screen N/A Boot-time Diagnostic Screen [Disabled] Enabled S pecify whether the self-diagnosis (POST) running screen is displa yed or not on booting.
Configuring Y our Modular Server 4-1 1 Memory Configuration Submenu Option Parameter Desc ription Y our Setting Installed memory – Indicates the total capacity of installed memory . (View only ) Available under 4GB – Indicates the capacity of memory available in the area smaller tha n 4GB.
4-12 Configuring Y our Modular Server PCI Configuration Submenu Option Parameter Desc ription Y our Setting Onboard NIC N/A Onboard NIC Option Parameter Desc ription Y our Setting LAN Controller 1 [Enabled] Disabled S pecify whether the LAN controller 1 is enabled or disabled.
Configuring Y our Modular Server 4-13 Peripheral Configuration Submenu IMPORT ANT : Make sure to avoid any con flict in the interrupt requests or the base I/O addresses. If an assigned val ue is already used by another resource, it appea rs in yellow .
4-14 Configuring Y our Modular Server Advanced Chip set Control Submenu Option Parameter Desc ription Y our Setting Multimedia Timer Disabled [Enabled] S pecify whether the timer supporting a multimedia is enabled or disa bled.
Configuring Y our Modular Server 4-15 Security Select "Set Supervisor Password" or "Set User Password" and press Enter to display the pop-up screen. Note that User passw ord setup is not available before Supe rvisor password setup.
4-16 Configuring Y our Modular Server *1 One of the following messages appe ars when you press Enter . In ca se of n o p assw or d settin g Set Supe rviso r Password Enter Ne w Password [ ] Confirm N .
Configuring Y our Modular Server 4-17 Server The items whi ch can be set o n the Server m enu and their f unctions are de scribed below. For setting of [System Management], [Console Redirection], [BMC LAN Configuration], and [Event Log C onfiguration] , first select the it em and press Enter to display t he submenu.
4-18 Configuring Y our Modular Server Option Parameter Desc ription Y our Setting Thermal Sensor Disabled [Enabled] S pecify whether the temperature sensor monitoring feature is enabled or disabled. If a thermal error is detected with this item being set to "Enabled", the system stops at the end of POST .
Configuring Y our Modular Server 4-19 System Management Submenu Option Parameter Desc ription Y our Setting BIOS Revision – Indicates the ve rsion of BIOS. (View only) Board Part Number – Indicates t he part number of the mother board. (View only) Board Serial Number – Indicates the serial number of the mother board.
4-20 Configuring Y our Modular Server Console Redirection Submenu Option Parameter Desc ription Y our Setting BIOS Redirection Port Shamrock-G [Disabled] Serial Port B S pecify the serial port to which a hardware console is connected. Baud Rate 9600 [19.
Configuring Y our Modular Server 4-21 BMC LAN Configuration Submenu Option Parameter Desc ription Y our Setting Shared BMC LAN [Disabled] Enabled Set to [Disabled] to use the management LAN port for management LAN. When set to [Enabled], the LAN port 1 can be used for management LAN while sharing with the standard LAN.
4-22 Configuring Y our Modular Server * If you press Enter on [Clear BMC Configuration], the following message appe ars. Clear BMC Configur ation Are you sure to clear the BMC C onfiguration? If you select "Yes", it may take abou t 30 seconds to reset BMC setting.
Configuring Y our Modular Server 4-23 Event Log Configuration Submenu Option Parameter Desc ription Y our Setting System Event Logs N/A Auto Clear Event Logs [Disabled] Enabled If set to "Enabled", logs are automatically cleared when the error log area is fulfilled.
4-24 Configuring Y our Modular Server Boot If you move the cursor to the position of "Boot", the Boot menu appears, which is used to set the boot priori ty . 1. When BIOS detects a bootable device, it displ ays the inform ation on the device i n the relevant i ndication.
Configuring Y our Modular Server 4-25 Exit The following describes each option on the Exit menu: Exit Saving Changes Select this item to quit SETUP after saving the newly selected information in CMOS (non-volatile memory). The selection of "Exit Saving Change s" causes the confirm ation screen to appear .
4-26 Configuring Y our Modular Server Discard Changes Select this item to return the values modified cu rrently to the previous val ues before saving t he values to CMOS. Selecting "Discard Changes" causes the confirmation screen to appear .
Chapter 5 Inst alling and Using Utilities This section describes how to use the NEC EXPRESSBUILDER DVD that comes with your Module Enclos ure (1way)..
5-2 Installing and Using Utilities Autorun Menu When the NEC EXPRE SSBUILDER DVD is i nserted into the optical dis k drive, W indows automatically launches the menu as shown below.
Installing and Usi ng Utilities 5-3 NEC ESMPRO Manager Use the NEC ESM PRO Manager t o monitor and m anage the modul ar server fr om the managem ent PC via network . NOTE: For detailed explanations on NEC ESMPRO, refer to the online document in the NEC EXPRESSBUILDER DVD tha t comes with your Modu le Enclosure.
5-4 Installing and Using Utilities (This page is intentionally left b lank.).
Chapter 6 Maintenance This chapter describes the daily maintenance of t he modular serve r and precauti ons when relocatin g or storing t he modular ser ver . MAKING BACKUP COPIES NEC recomm ends you make bac kup copies of y our valuable d ata stored in ha rd disk dri ves of the modular se rver on a regula r basis.
6-2 Maintenance CLEANING Clean the modula r server on a r egular basis to keep it in a good s hape. W A RNING Observe the following i nstructions to us e the equipm ent safely. Fail ure to follow these instructions may result in death or serious p ersonal injury.
Maintenance 6-3 Cleaning CD/DVD-ROM A dusty CD/DVD-ROM or dust-accum ulated tray causes the device to fail to read data correctly . Follow the procedur e below to clean the tray and CD/DVD-ROM regularly: 1. Make sure that the equ ipment is po wered (the POWER/SLEEP lamp is lit).
6-4 Maintenance SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the modular server. Select [T ool menu] - [T est and diagnostics] in th e NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics.
Maintenance 6-5 6. Select [T est and diagnostics]. Select [End-User Mode] and the system di agnostics starts. The diagnostics will be completed in approximately three minutes.
6-6 Maintenance 7. Follow the guide lin e shown at the bottom of the screen, and press th e Esc key. The [Enduse r Menu] below i s displayed . Enduse r Me nu Please choose a function b y the arrow key a nd push Ente r key.
Maintenance 6-7 RELOCA TING/STORING THE SER VER Follow the pr ocedure below to relocate or store t he modular serve r , hard disk drive, and Module Enclosure: W A RNING Observe the following instructions to use the equipm ent safely. Failure to follow these instructions may result in death or seri ous personal injury.
6-8 Maintenance When relocating or storing the Module Enclosure with the modular servers being inst alled in it Refer to the Use r's Guide of Mo dule Enclosure f or how to relocate o r store the modul ar server bei ng installed in Module Enclo sure.
Chapter 7 T roubleshooting If your modular serve r does not operate as expect ed, read this chapter before assuming a failure. NOTE: For provision against an unexp ected failure, it is recommended to install the maintenance utility , NEC ESMPRO, to your computer .
7-2 T roubleshooting SYSTEM VIEWERS Monitor the occurrence of fault by NEC ESMPRO du ring the system operation. Especially take n ote on whether a ny alert is re ported to NEC E SMPRO Manager on the management PC.
T roubleshooting 7-3 LAMPS The modular server i ncludes lamps to indicate the modular server states by a variety of colors and display pat terns on the f ront panel. See "Indications of ST A TUS lamp, their meanings and actions ag ainst the indications" in Chapter 2 for details.
7-4 T roubleshooting ERROR MESSAGES If an error occurs in the m odular server , an error message appea rs. POST Error Messages Powering on the m odular server automatically st arts the self-diagnostic program , POST (P ower On Self-T est). When t he POST detects any error , it di splays an error message and its m easure on the display unit.
T roubleshooting 7-5 On-screen error messag e Recommended action 0250 System battery is dead - Replace and run SETUP 1. T ake one of the follo wing measures to power off the modular server and then on. * Power off the modular server from OS, then press the POWER/SLEEP sw itch to power on.
7-6 T roubleshooting On-screen error messag e Recommended action 0B70 The error occurred during temperature sensor reading 1. T ake one of the following measures to reboot (reset) the modular server . * Issue an OS command. * Press Ctrl + Al t + Del .
T roubleshooting 7-7 On-screen error messag e Recommended action 0B74 The error occurred during voltage sensor reading 1. T ake one of the following measures to reboot (reset) the modular server . * Issue an OS command. * Press Ctrl + Al t + Del . * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager .
7-8 T roubleshooting On-screen error messag e Recommended action 0B83 BMC IBF or OBF check failed 1. T ake one of the following measures to reboot (reset) the modular server . * Issue an OS command. * Press Ctrl + Al t + Del . * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager .
T roubleshooting 7-9 On-screen error messag e Recommended action 0B90 BMC Platform Information Area Corrupted 0B91 BMC update firmware corrupted 0B92 Internal Use Area of BMC FRU corrupted 0B93 BMC SDR Repository empty 1. T ake one of the follo wing measures to reboot (reset) the modular server .
7-10 T roubleshooting On-screen error messag e Recommended action 0B95 BMC FRU device failure 0B96 BMC SDR Repository failure 0B97 BMC SEL device failure 0B98 BMC RAM test error 0B99 BMC Fatal hardware error 1. T ake one of the follo wing measures to reboot (reset) the modular server .
T roubleshooting 7-1 1 On-screen error messag e Recommended action 0BD1 1st SMBus device Error detected 1. T ake one of the follo wing measures to reboot (reset) the modular server . * Issue an OS command. * Press Ctrl + Al t + Del . * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager .
7-12 T roubleshooting Error Messages on V irtual LCD If POST detects an error , it displays POST error c ode on V i rtual LCD upo n completion o f POST .
T roubleshooting 7-13 POST Progress Codes POST progress code Description 28h Initializing and checking memor y 2Ah Zero Clear of memory 2Ch Address line test of memory 2Eh Data line test of memory 0Ah.
7-14 T roubleshooting Other Messages Messages displayed on upper line When ST A TUS lamp is lighting in green: On-screen message Description Action Prepare T o Boot POST completes normally . This is not an error . When ST A TUS lamp is off: On-screen message Description Action PCI Bus SERR 01 A sy stem error was detected on chipset.
T roubleshooting 7-15 Messages displayed on lower line When ST A TUS lamp is off: On-screen message Description Action SMI T imeout A timeout error occurred during system management interrupt. 1. T ake one of the follo wing measures to reboot (reset) the modular server .
7-16 T roubleshooting On-screen message Description Action WDT Timeout Wa tchdog timer timeout error occurred. 1. T ake one of the follo wing measures to reboot (reset) the modular server . * Issue an OS command. * Press Ctrl + Al t + Del . * Issue a command from Web browser of EXPRESSSCOPE Engine or NEC ESMPRO Manager .
T roubleshooting 7-17 When ST A TUS lamp is lighting in amber: On-screen message Description Action Proc T emp Alm 02 A low temperature alarm is detected in processor . Proc T emp Alm 09 A high temperature alarm is detected in processor . 1. Check if fans in Module Enclosure work normally .
7-18 T roubleshooting On-screen message Description Action BB T emp2 Alm 02 A low temperature alarm is detected in base board. BB T emp2 Alm 09 A high temperature alarm is detected in base board. BB T emp1 Alm 02 A low temperature alarm is detected in base board.
T roubleshooting 7-19 On-screen message Description Action VBA T Alm 02 A voltage alarm (lower limit) occurred on lithium battery . VBA T Alm 09 A voltage alarm (upper limit) occurred on lithium battery . 1. T ake one of the follo wing measures to power off the modular server and then on.
7-20 T roubleshooting On-screen message Description Action BB 1.8v Alm 02 1.8V voltage alarm (lower limit) occurred. BB 1.8v Alm 09 1.8V voltage alarm (upper limit) occurred. BB 0.9v Alm 02 0.9V voltage alarm (lower limit) occurred. BB 0.9v Alm 09 0.9V voltage alarm (upper limit) occurred.
T roubleshooting 7-21 On-screen message Description Action Proc 1.05v Alm 02 1.05V volt age alarm (lower limit) occurred on processor . Proc 1.05v Alm 09 1.05V voltage alarm (upper limit) occurred on processor . Proc Core Alm 02 A core volt age alarm (lower limit) was detected in processor .
7-22 T roubleshooting When ST A TUS lamp is blinking in amber: On-screen message Description Action System F AN2R Alm A warning was detected on the rear fan box 2. System F AN2F Alm A w arning was detected on the front fan box 2. System F AN1R Alm A warning was detected on the rear fan box 1.
T roubleshooting 7-23 On-screen message Description Action BB T emp2 Alm 00 A low temperature warning was detected on base board. BB T emp2 Alm 07 A high temperature warning was detected on base board. BB T emp1 Alm 00 A low temperature warning was detected on base board.
7-24 T roubleshooting On-screen message Description Action VBA T Alm 00 A voltage warning (lower limit) was detected on lithium battery . VBA T Alm 07 A voltage warning (up per limit) was detected on lithium battery . 1. T ake one of the follo wing measures to power off the modular server and then on.
T roubleshooting 7-25 On-screen message Description Action BB 1.8v Alm 00 1.8V voltage warning (lower limit) was detected. BB 1.8v Alm 07 1.8V voltage warning (upper limit) was detected. BB 0.9v Alm 00 0.9V voltage warning (lower limit) was detected. BB 0.
7-26 T roubleshooting On-screen message Description Action Proc 1.05v Alm 00 1.05V volt age warning (lower limit) was detected on processor . Proc 1.05v Alm 07 1.05V voltage w arning (upper limit) was detected on processor . Proc Core Alm 00 A core volt age warning (lower limit) was detected on processor .
T roubleshooting 7-27 SOL VING PROBLEMS When the system fails to operate as exp ected, see the following to find out your problem and follow the instructio n given before asking for re pair . If the system still fails to operate successfully after solving your problem, take a note on the on- screen message and contact your se rvice representative.
7-28 T roubleshooting Fail to po w er-off: Is the POWER switch function d isabled? → Restart the modular server and t hen run the BIOS SETUP utility .
T roubleshooting 7-29 Fail to access to internal or external de vices (or such devices fail to operate): Are cables properly connected? → Make sure that the interface cables and power cord are properly connected. Also, make sure that the cables are connected i n the correct order .
7-30 T roubleshooting Fail to access the hard disk d rive: Is the hard disk drive appl icable to the m odular server ? → Operation of any devi ce that is not authorize d by NEC is not guarant eed.
T roubleshooting 7-31 Fail to access to the DVD/CD-ROM: Is the DVD/CD-ROM properly set in the optical disk drive tray? → T ake the DVD/CD-ROM disk ou t of the tr ay , and set it again with its labe l side upward.
7-32 T roubleshooting Forgotten the login na me/pas sword to use the remote manage ment feature through W eb browser: → If you have forgott en the login name or passwo rd, restore the fact ory default including pa ssword by t he following pr ocedures.
T roubleshooting 7-33 Problems with NEC EXPRESSBUILDER When the modula r server is not booted from the NEC EXPRESSB UILDER DVD, check the following: Did you set the NEC EXPRESSBUI LDER during POST.
7-34 T roubleshooting MAINTENANCE T OOLS The Maintenance T ools is used for preventiv e maintenance, fault analysis, and several settings. IMPORT ANT : This guide c ontains proce dures to use a fl oppy disk, however , your modular serv er is no t equipped with factory-installed floppy disk drive and o ptical disk drive.
T roubleshooting 7-35 4. T o use a tool on local c onsole, select "T ool menu (Norm al mode)". T o use a tool from remote console, sel ect "T ool menu (Redirect ion mode)". IMPORT ANT : An initial selection of the menu is "Jap anese".
7-36 T roubleshooting When you use a remote console 6. Select a desired tool to start it..
T roubleshooting 7-37 Function of Maintenance T ools The followin g functions can be performed i n the Maintenance T ools. Maintenance Utility The Off-line Maintenance Utility is star ted in Maintenance Utility . The Off-line Maintenance Utility perfo rms preventive maintenan ce and fault analysis.
7-38 T roubleshooting BIOS/FW Updating Use this m enu to update the s oftware modul e such as BIOS and firmware of t he modular server . IMPORT ANT : Do not turn of f the m odular server while the updat e program i s running. If t he update processi ng is disco ntinued, the sy stem becomes unable to start.
T roubleshooting 7-39 Maintenance T ools w ith Remote Console This subsection describes the p rocedures for u sing Mainte nance T ools with remote cons ole.
7-40 T roubleshooting NOTE: The BIOS SETUP information is set as shown below . Serial Port: [Enabled] Base I/O Address: [3F8] Interrupt: [IRQ 4] BIOS Redirect ion Port: [Disabled] Baud Rate: [19.
T roubleshooting 7-41 SYSTEM MANAGEMENT The System Management feature makes setti ngs for using t he notification f unction by the Baseboard Ma nagement C ontroller (B MC) and rem ote control funct ion from the managem ent PC.
7-42 T roubleshooting RESETTING THE MODULAR SERVER This section desc ribes how to reset the modular s erver when t he modular serve r halts or whe n you want to restore the factor y-set BIOS configuration. IMPORT ANT : Resetting the modular server clears the DIMM memory and the data in process.
T roubleshooting 7-43 CLEARING CMOS DA T A AND P ASSWORD W ith the pre-installed SETUP utility , you can set desired passwords to protect th e data stored in the modular serve r against access from unauthorized use r s. When you forget th e passwords, however , you may want to clear them .
7-44 T roubleshooting The following figure illustrates the ju mper switch location. Clearing CMOS Dat a 1. Record the current BIOS settings. 2. See the section "Pre paring for I nstallation an d Removal" as descri bed in Chapte r 8 of this guide to pre pare.
Chapter 8 Upgrading Y our Modular Server This chapter describes optional devices available for the modul ar server , procedures to in stall or remove such opti onal devices, and notes o n using them. IMPORT ANT : Optional devi ces described i n this chapte r may be install ed or removed by any user .
8-2 Upgrading Y our Modular Server SAFETY NOTES Observe the following notes to install o r remove optional devices safely and prop erly . W A RNING Observe the following instructions to us e the modular server safel y. Failure to follow these instructions may result in death or seri ous personal injury.
Upgradin g Y our Mod ular Server 8-3 ANTI-ST A TIC MEASURES The modular server c ontains el ectronic compone nts sensitive to st atic electricity . A void failures caused by stat ic electricity when i nstalling or rem oving any opti onal devices. W ear a wrist strap (an arm belt or anti-static glove).
8-4 Upgrading Y our Modular Server CONFIRMA TION AFTER INST ALLA TION/REMOV AL Confirm t he following aft er installing a n option and removing a c omponent: Installing removed c omponents exactly as they we re Install the com ponents an d cables, whic h were remove d and discon nected for additi on of an option, exact ly as they were.
Upgradin g Y our Mod ular Server 8-5 PREP ARA TION FOR INST ALLA TI ON/REMOV AL T o install or rem ove an optional devi ce in/from t he modular server , you should first remove the modular se rver from the Module Enclos ure. IMPORT ANT : Remove the t arget m odular server o nly .
8-6 Upgrading Y our Modular Server INST ALLA TION/REMOV AL PROCEDURE Install or rem ove the devices i n the followi ng procedure . SO-DIMM The SO-DIMM (Small Outline Dual Inline Memory Module) is inserted into the SO-DIMM socket on the modular se rver .
Upgradin g Y our Mod ular Server 8-7 Adding Order and Precautions Install DIMM s one by one. T wo DIMMs must be the same capacity and sam e speed. (Chec k the labels on t he DIMM board.) Inst allation Install the DIM M on the modular server according t o the following procedure: 1.
8-8 Upgrading Y our Modular Server Removal Remove the DIMM in the following proced ure. NOTE: T o remove the defected DIMM, c heck the error m essage appearing o n POST o r NEC ESMPRO to c onfirm t he modular server on which the detected DIMM is installed .
Upgradin g Y our Mod ular Server 8-9 Hard Disk Drive The modular se rver can co ntain only one 2.5-inch SA T A ha rd disk dri ves. IMPORT ANT : The hard disk drive is extremely sensitiv e to static electricity .
8-10 Upgrading Y our Modular Server Inst allation Install the hard d isk drive in th e following procedure. 1. After provi ding the sh utdown processi ng for the m odular serve r to be rem oved, turn of f the power of the m odular server . 2. Pull out the m odular server f rom the Module E nclosure.
Upgradin g Y our Mod ular Server 8-1 1 6. Install the hard disk drive to the modular server . Use the four screws you have removed from the m odular server i n Step 4. 7. Connect the intern al SAS/SA T A cable K410-223(00). NOTES: Make sure that the cable is surely conn ected to the hard disk drive and that connector on mother board.
8-12 Upgrading Y our Modular Server Removal Install the hard d isk drive in th e following procedure. 1. After provi ding the sh utdown processin g for the m odular server t o be removed, t urn of f the power of the m odular server . 2. Pull out the m odular server f rom the Module E nclosure.
Upgradin g Y our Mod ular Server 8-1 3 7. Secure the hard disk drive brac ket to the modul ar server with four screws..
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Appendix A S pecifications NEC Express5800/E1 10b-M Item N8100-1635F T ype Intel Atom processor N450 Clock 1.66GHz 2nd Cache 512KB S tandard 1 CPU Maximum 1 Chipset Intel 82801HBM S tandard No.
A-2 S pecification s (This page is intentionally left b lank.).
Appendix B Using a Client Computer Which Has a CD Drive The NEC EXPRESSB UILDER is stored in DVD. If you want to install the management software of NEC EXPRESSBUILDER to the client computer that has no D VD drive, make a CD-R from EXPRE SSBUILDER DVD acc ording to the f ollowing steps.
B-2 Using a Client Computer Which Has a CD Drive (This page is intentionally left b lank.).
An important point after buying a device NEC EXPRESS5800/100 SERIES N8100-1635F (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought NEC EXPRESS5800/100 SERIES N8100-1635F yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data NEC EXPRESS5800/100 SERIES N8100-1635F - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, NEC EXPRESS5800/100 SERIES N8100-1635F you will learn all the available features of the product, as well as information on its operation. The information that you get NEC EXPRESS5800/100 SERIES N8100-1635F will certainly help you make a decision on the purchase.
If you already are a holder of NEC EXPRESS5800/100 SERIES N8100-1635F, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime NEC EXPRESS5800/100 SERIES N8100-1635F.
However, one of the most important roles played by the user manual is to help in solving problems with NEC EXPRESS5800/100 SERIES N8100-1635F. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device NEC EXPRESS5800/100 SERIES N8100-1635F along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
