Instruction/ maintenance manual of the product Express 5800/320Lb-R NEC
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N8800-048E/049E NEC Express5800/320Lb/320Lb-R User's Guide 1st Edition 10-2004 856-124161-901-A.
PROPRIET AR Y NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all d esigns and related materials, is the valuable pr operty of NEC Corporation ( NEC) and /or i ts licensors.
Keep this User's Guide handy for qui ck reference when necessary . SAFETY INDICA TIONS To use NEC Express5800 Series safel y, follow the instructions in this User's Guide. This guide explains com pon ents that pose a danger, types of dangers, and actions taken to prevent them; such components are labeled warning.
SYMBOLS USED IN THIS USE R'S GUIDE AND W ARNING LA BELS Attention Indicates a risk of an electric shock. Indicates a risk of an injury due to heat. Indicates a risk of catching your fingers. Indicates a risk of a fire or smoke. Indicates a general precaution or wa rning that is not defined herein.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when th e equipment is operated in a comm ercial environm ent.
T rademarks NEC ESMPRO, NEC EXPRESSBUILDER, and NEC Exp r ess5800/ft series are trademarks of NEC Corporation. Micro soft, Wi ndows, Windows NT , and MS-DOS are registered tradem arks of Microsoft Corporation in the United States and other countries. Intel and Pentium are registered tradem arks of In tel Corporation .
(4) All efforts have been made to ensure the accuracy of all information in this manual. If you find any part unclear , incorrect, or omitted in this manu al, contact the sales agent wh ere you purchased thi s product.
ii ABOUT THIS USER'S GUIDE This User's Guide helps a user to properly setup an d use the product. Consult this guide to ensu re safety as well as to cope wi th trouble du ring a syst em setup and dai ly operation.
iii Additional symbols The following symbols are used throughou t this User's Guide in addition to the cautio n symbols describe at the beginning.
iv (This page is intentionally left blank.).
v CONTENTS PREF ACE ...................................................................................................................................... vii ABOUT TH IS US ER'S GUIDE .............................................................
vi Chapter 4 System Configurat ion .................................................................................. 4-1 SYSTEM BIOS ~ SETUP ~ ........................................................................................................ 4- 2 Starting SE T UP U tility .
vii Chapter 7 T roubl eshooting ........................................................................................... 7-1 TO LOCA TE TH E ERRORS.....................................................................................................
viii Setup of Optional PCI Board ................................................................................................. 8-4 3 Appendix A S peci fications ......................................................................................
Chapter 1 Precautions for Use This chapter includes information necessa ry for proper and safe ope ration of the server ..
1-2 W ARNING LABELS W arning labels are placed in certain parts of the system so that the user stays alert to possi ble risks (Do not rem ove or damage these l abels). If some label is missing, about to peel off, or illegible, contact your sales agent.
1-3 Label D Label C Label B Label A Label E.
1-4 Rack-mount Model Label A Label D Label E Label C Label B.
1-5 Label D Label C Label B Label A Label E.
1-6 PCI/CPU Modules PCI Module CPU Module Label A Label B Label A External View Internal View External View.
1-7 Label A Internal View Label B Label B.
1-8 PRECAUTIONS FOR SAFETY This section pr ovides precaution s for using t he server safely . Read this sec tion carefully to ensure proper and sa fe use of the ser ver . For symbol meani ngs, see "SAFETY INDICA TIONS" descri bed in the previous section.
1-9 CA UTION Prevent water or foreign objects from getting into the equi pment. Do not let water or foreign objects (e.g., pins or paper clips) enter the equipment. There is a risk of a fire, electric shock, and brea kdown. When such things accidentally enter the e quipm ent, immediately turn of f the power and unplug the cord.
1-10 Use of Power Supply and Power Cord W A RNING Do not handle a po wer plug with a wet hand. Do not plug/unplug a po wer cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe .
1-1 1 Inst allation, Relocation, Storage and Connection W A RNING Disconnect the power cord(s) before installing or removing the eq uipm ent. Be sure to power off the equipment and unplug its po wer cords from the wall outlet before installation/reloc ation.
1-12 CAUTION Do not connect any interface cable with the power cord of the server plugged to a power source. Make sure to power off the server and unplug the power cord from a po wer outlet before installing/removing an y optional internal devic e or connecting/disconnecting a n y interface cabl e to/from the server.
1-13 Cleaning and Handling of Internal Devices W A RNING Do not disassemble, repair, or alter the server. Unless described herein, never attempt to disassemble, repa ir, or alter the equipment. There is a risk of an electric shock or fire as well as malfuncti o n.
1-14 During Operation CAUTION Do not pull out a device during operati on. Do not pull out or remove a device while it works. There is a risk of malfunction and injuries. Do not touch the equipment when it thunders. Unplug the equipment when it threatens to th und er.
1-15 Rack-mount Model CA UTION Do not attempt to insta ll the server yourself. To avoid a risk of injuries, users shoul d not attempt to install t he equipment into a rack. Installation should be performed b y trained maintenance personn el. < For Maintenanc e Personnel Only > Do not remove and carry the equi pment with modules mounted.
1-16 For Proper Operation Observe the following instructio ns for successful operation of the serv er . Failure to observ e them could lead to malfunction or breakdown. Perform installation in a place where the syst em can operate correctly . For details, see the separate volume “User ’ s Guide (Setup)”.
1-17 Make sure that your option s are compatible with the system. If you attach any inco mpatible option, there is a risk of malfunctio n that co uld lead to a breakdown. It is recomm ended to use NEC' s genuine option products. Som e competitors ’ products are compatible with this server .
1-18 TRANSFER TO THIRD P ARTY When you transfer (or sell) the product or its included items, you must observe th e following: Server Attach this User's Guide to the server you ar e transferring (or selling) to a third party .
1-19 DISPOSAL OF EQUIPMENT AND CONSUMABLES When you dis pose of the m ain unit, hard disk drive, flop py disks, CD-R OMs, optional boards, etc., you need to observe your local disposal rules. For details, ask your municipal office. IMPORT ANT : For disposal (or replacement) of batteries on the motherboard, consult with your sales agent.
1-20 IF SYSTEM TROUBLE IS SUSPECTED Before sendi ng the equipm ent for repair , try the fol lowing: 1. Check if its power cord and connec tion cables are attache d correctly. 2. See “Error Messages” in C hapter 7 to check if there is a relevant sym ptom.
1-21 Advice for Y our Health Prolonged use of a computer ma y af fect your health. Keep in mind the following to reduce st resses on your body: Sit in a good posture Sit on your chair with your back stra ight. If the desk height is appropriate, you will slightly look do wn at the scr een and your forearms will be parallel to the floor.
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Chapter 2 General Description This chapter describes what you need to know to use the NEC E xpress5800/ft se ries. Refer to this chapter when y ou want to know about cert ain com ponents and how to operate them.
2-2 ST ANDARD FEA TURES High performance Intel ® Xeon ™ Processor (2.4 GHz) High-speed Ethernet interface (1000Mbps/100Mbps/10Mbps supported) High-speed disk access (Ultra160 SCSI Wide).
2-3 The NEC Express5800/ft series achieves fault-to lerant high-availability in a sp ace-saving form factor by incor porating redundant hardware m odule pairs in a sin gle chassis. These mod ules work in synchronous t ight lockstep w hile constantly making com parisons with each ot her and detect ing anomalous div ersions in operat ion.
2-4 NEC Express5 800/ft series m ainly provides the f ollowing adva ntages: Highly fault-tolerant processing and I/O subsystems NEC Express5800/ft se ries use redun dant hardware and so ftware to .
2-5 Local and remote m anagement NEC Express5 800/ft series us es NEC ESMPRO as a server managem ent tool. This tool uses a GUI that enables monitoring and setting of NEC Express5800/ft series. NEC ESMPRO can be used both lo cally and remote ly on work stat ion PCs or serve r PCs.
2-6 NAMES AND FUNCTIONS OF COMPONENTS Names and fu nctions of com ponents are sh own below: Front V iew T ower model Rack-mount model.
2-7 1 Front bezel A door that cov ers intern al components. Y ou can lock it with the included security key . 2 Key slot Insert the security key in this slot to unlock the front bezel. 3 St abilizers Parts for stabilizing a tower-model unit. 4 Casters Wheels for moving a tower-model unit.
2-8 Front V iew (inside) T ower model Rack-mount model.
2-9 1 PCI module (for group 1) A module that i nclud es a PCI boar d and LAN controller. 2 PCI module (for group 2) A module that i nclud es a PCI boar d and LAN controller. 3 CPU module (for group 1) A module that includ es a CPU (processor) and memory (DIMM).
2-10 Rear View Rack-mount model T ower model PCI module ( for Grou p 1 ) PCI module ( for Grou p 2 ) CPU module ( for Grou p 1 ) CPU module ( for Grou p 2 ) CPU module ( for Grou p 1 ) CPU module ( fo.
2-1 1 1 Serial port A connector Connected to a device that has a serial int erface. F or maint enance use only. 2 AC inlet B (for Group1) PC socket for plugging a power cord (for Group1) . If you desire to make the PCI module for Group1 primary , use this inlet to connect the po wer cord first.
2-12 CPU Module Group 1 and group 2 ha ve the same configura tion. 1 Module handle 2 Cooling fan 3 CPU module board 4 CPU socket #2 (additional) 5 AC inlet (in the back) 6 Backpanel connector (in the .
2-13 CPU module board Group 1 and group 2 ha ve the same configura tion . 1 Cooling fan connector 2 LED connector 3 Power connector 4 CPU socket #2 5 CPU socket #1 6 DIMM sockets (Slots #1 to #6 from left. Add memory modules in pairs: #1 and #2, #3 and #4, #5 and #6.
2-14 PCI Module Group 1 and group 2 ha ve the same configura tion. 1 Cooling fan 2 Power unit 3 AC inlet (in the back) The AC cable in the module which is connect ed to the AC inlet cannot be used for other purposes.
2-15 PCI module board Group 1 and group 2 ha ve the same configura tion. 1 SCSI connector (external) 2 Configuration jumper pin 3 Battery (lithi um battery) 4 Cooling fan connector 5 Power connector 6.
2-16 LEDs This section de scribes indicati ons and meanings of the LEDs on NEC Express5800/ft series. Refer to pages 2-6 throug h 2-1 1 for the locations of eac h LED.
2-17 LED indications Primary Secondary De scription Action Detected a fatal temperature error . If LCD displays some error message, refer to the error message list (see Chapter 7). Check if dust is accumulated on internal fans and confirm that the fan cables are connected firmly .
2-18 LED indications Primary Secondary Description Action BMC is being dumped. W ait for a while. After a w hile, the BMC status LED on the primary will go off. Red Red Both BMCs are out of order . Check if both PCI modules are connected correctly . Confirm that screws are fixed firmly .
2-19 PCI Module St atus LEDs 1/2 Disk Access LED The PCI module has three LEDs. Combined, the three L EDs show the status of the PCI m odules and hard di sks.
2-20 PCI#1 PCI#2 Stat us LED 2 DISK Access LED Stat us LED 2 DISK Access LED Description Action Green Green/ Off * Amber Green/ Off * i) There is an error in the option PCI board or the PCI module board connected or mounted on PCI module 1. ii) There is an error in the devices connected to the option PCI board connected or mounted on PCI module 1.
2-21 (2) S tatus LED 1 of both PCI modules are red PCI#1 PCI#2 Stat us LED 2 DISK Access LED Stat us LED 2 DISK Access LED Description Action Off Off Off Off On standby (AC power is supplied through the cord, but the system has not been powered on yet.
2-22 PCI#1 PCI#2 Stat us LED 2 DISK Access LED Stat us LED 2 DISK Access LED Description Action Green Off Off Off T he PCI module 1 is performing diagnosis (Diag). AC power is not supplied to the PCI module 2. W ait for the OS to start. After the OS starts, check the S tatus LEDs and then ta ke the appropriate actions.
2-23 CPU Module St atus LEDs 1/2 The CPU module has two LEDs. Combined, the two LEDs show the status of CPU modules: See “NAMES AND FUNCTIONS OF COM PONENTS” (page 2-6) for the locations of LEDs.
2-24 CPU#1 CPU#2 Stat us LED1 Stat us LED2 Stat us LED1 Stat us LED2 Description Action Off Amber Off Off AC power is not supplied to the CPU module 2. The CPU module 1 operates in simplex mode. Check if the power cord is connected correctly . Check the condition of breaker and UPS.
2-25 PCI Board Slot St atus LEDs (P1, P2, P3) T o show the status of PCI board slots, each PCI m odule has three status L EDs. LED indications Description Action PCI board is mounted correctly and operates in duplex mode. The system operates normally .
2-26 TIPS: When t here are many accesses, the access LED will blink frequently . Check if the LED blinks in green w hen the number of accesses decreases, or if it is green when there are no accesses anymore. When y ou power on NEC Express5800/ft series and the acce ss LEDs do not illuminate green, remount the hard disks.
2-27 LAN Connector LEDs T w o LAN ports (connectors ) located in the back have two LEDs eac h. • 100/10 LED (LA N connector 2), 1000/10 0/10 LED (LAN connecto r 1) These LEDs show the trans fer rate of the network t hat is being co nnected. LED indications LAN connector 1 1000/100/10 LAN connector 2 100/10 Amber Operating as 1000BASE-T .
2-28 BASIC OPERA TIO N This section describes basic operation procedures of NEC Express5800/ft series. Locking and Unlocking the Front Bezel The front bezel covers built-in com ponents of th e server s uch as the POWER switch, CD-ROM drive, and hard disks.
2-29 Rack-mount Model The rack-mount model server is equipped with a detachable front bezel. Detach Follow the steps below to detach the fron t bezel: 5. Insert the security key into the slo t and turn it with a little pressure to release th e lock. 6.
2-30 Power ON T o power on N EC Express5800/ ft series, press the PO WER switch located on the front panel. Follow the steps below to turn on the power . (A rack-mount model is sh own here for convenience of explanation. H owever , the steps are the same for a tower model exce pt that the modul es are mounted verti cally .
2-31 Power OFF Follow the st eps below to t urn of f the power . If NEC E xpress5800/ft se ries is plug ged to a UPS, see manuals included with the UPS or the ap plication that con trols the UPS. 4. Perform a proper shutdo wn process from Linux for NEC Express5800/ft series.
2-32 POST Check POST (power -on self test) i s a self-test func tion stored on the motherboar d of NEC Express5 800/ft series. When you power on the server , POST will star t autom atically to ch eck the motherboard, ECC memory m odules, CPU modul es, keyboard, m ouse, etc.
2-33 Flow of POST This section walks you through how POST is performed. 6. When you power on the syste m, one se lected CPU/PCI module will start up. POST will be perform ed on this selected CPU/PCI module. 7. Memory check starts. A message appears at th e upper left of the screen to sho w that the basic and expanded memories are being counted.
2-34 12. Upon com pletion of POST , the password e ntry screen ap pears prior to OS startup. The password entry screen wi ll appear after th e norm al termination of POST only if you have set a password in the BIOS setup utility “SETUP .” Y ou can enter a password up to three times.
2-35 Floppy Disk Drive A USB floppy disk drive is attached to the main unit. It allows yo u to read and write (save) data using floppy di sks. The USB floppy disk drive accep ts the following typ es of floppy disks: 2HD floppy disk (1.
2-36 Use of Floppy Disk Y ou may need to store im portant data on floppy di sks. Since the floppy disk is a very deli cate medium , you must handle it with extra care : Push the floppy disk gently into place. Attach the label on a proper position.
2-37 CD-ROM Drive NEC Express5 800/ft series ha s a CD-ROM dri ve on the front pa nel. It is a de vice used to read data from a CD-ROM (compact disc read-only me mory). Compared to a floppy disk, a CD-ROM allows for lar ger volume and fast data readout.
2-38 Use of CD-ROM Observe the fo llowing when y ou use a CD-ROM on NEC Express5 800/ft series: As for a disk such as a noncom pliant “copy-p rotected CD,” we shall not guarantee that you can use a CD player to play it with this server . Be careful not to drop the C D-ROM.
Chapter 3 Linux Setup and Operation This chapter describes setup procedures to m ake NEC Express5800/ ft series ready f or use..
3-2 HARD DISK CONFIGURA TIONS THA T CAN BE BUIL T ON THE NEC Express5800/f t series In the NEC Express5800/ft series, all built-in di sks need RAID configuration. Configu re RAID 1 using software for the NEC Express5 800/ft series. The hard dis ks on the sam e slot location of the PCI module configure RAI D.
3-3 Perform operations for built-in SCSI disks, such as mounting a disk, to devices (md) for RAID by software. W ith the standard configuration at the time of shipment, the SCSI disks are in serted to the slot 1 of the PCI m odules for Grou p 1 and Group 2.
3-4 REPLACING 3.5-INCH HARD DISK DRIVE Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replaced with new de vice with the server powered- on. How to Locate Failed Disks This section de scribes a procedu re to locate failed di sks.
3-5 3. See the path i nformation in [General Infor mation] of [SC SI Slot (ID: 41 /1)]. It shows that P CI module, SC SI adapter , and SCSI bus are 10 , 5, and 0, re spectively . This allows you to find that SCSI Slot (ID: 41/1) belongs to Group 1. SCSI slots under SCSI Enclosur e (ID: 41) cor respond to Group 1.
3-6 Restoring Redundant Conf iguration Manually This section describes procedur e to chang e th e built-in disk on which failures occurred and re-establish t he dual configura tion of hard disks. IMPORT ANT : Y ou need to l og in the system as a root user to per form this ope ration.
3-7 <<Confirm that the disk is disconnected>> <<Confirm that the above st atus is SIMPLEX before exchanging the disk> > <<The following is an example of a RAID recover y .
3-8 <<Confirm that the duplicati on process is started >> <<Perform RESYNC to each md device. After a while, use the following command and check the status again.>> <<If each md device’s status is DUPLEX, disk duplication is completed.
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Chapter 4 System Configuration This chapter describes Basic Input Ou tput Syste m (BIOS) configuration. When you install the server for the first time or install/remov e optional devices, thoroughly read this chapter for better understa nding and correct setups.
4-2 SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware con figuration for the server . This utility is pre-installed in the flash memory of the server and ready to ru n. The server is configur ed with the correct paramete rs using the SETUP utility and shipped in the best conditions.
4-3 St arting SETUP Utility Powering on the server starts POST (Power On Se lf-T est) and displays its check resu lts. If the NEC logo is displayed, press Esc . After a few seconds, either of the following messages appears at bottom left on t he screen depending on y our system configuration .
4-4 Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility . (Key functions are also listed at the bottom of the screen.) Cursor ( ↑ , ↓ ) : Selects an item on the screen. The highlighted item is currently selected.
4-5 Configuration Examples The followin g describes examples of configuration re quired to use s oftware-link features or for system operations. Link with Management Sof tware T o use the management P.
4-6 Security T o set passwo rd s on the BIOS level Select [Security] → [Set Supervis or Password] and enter a password. Set Supervisor password first, then User password. T o enable/disable the POWER switch Select [Security] → [Power Switch Mask] → [Unm asked].
4-7 Memory T o check the install ed memory (DIMM) st atus Select [Advanced] → [Mem ory Information] and ch eck the status indications. Saving the Configuration Data T o save the BIOS configuration data Select [Exit] → [Save Chang es & Exit] or [Save Ch anges].
4-8 Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security System Hardw are Boot Exit T o configure detailed set tings of functi ons, select a subm enu from the abo ve menus.
4-9 A v ailable options in the Main and d escriptions are listed below . Option Parameter Description Y our Setting Processor T y pe Intel® Xeon™ Processor Indicates the type of the installed CPU (view only). Processor S peed 2.40GHz Indicates the clock speed of the installed CPU (view only).
4-10 Advanced Move the cur sor onto "Ad vanced" to dis play the Advanced m enu. Advanced Proces sor Info rmation Memory Informatio n Peripheral Co nf iguration Monitoring Con figur a tion Option ROM Keyboard F eatures Select Adva nced options.
4-1 1 Advanced Select "Advanced" on the Advanced menu t o display the f ollowing screen. See the table below for setup options on the screen. Option Parameter Description Y our Setting Boot-time Diagnostic Screen [Disabled] Enabled S pecify whether to displa y the Power On Self-T est (POST) screen at start-up.
4-12 Processor Information Select "Processor Information " on the Adv a nced menu to display the following screen. Processor 1 Type: Processor 2 Type: Item Specific Help Processor Informat i.
4-13 Memory Information Select "Mem ory Informati on" on the Advanced m enu to displa y the followi ng screen. See the table below for setup options on the screen. Option Parameter Description Y our Setting DIMM #1- #6 Size – Indicates the size of memory installed on DIMMs 1 (#1) to 6 (#6).
4-14 Peripheral Configuration Select "Peripheral Configuration" o n the Advanced menu t o display the f ollowing screen. See the table below for setup options on the screen. IMPORT ANT : Make sure to avoi d any conflict in the interrupt requests or t he base I/O addresses.
4-15 Monitoring Configuration Select "Monitori ng Configura tion" on the Advanced menu to di splay the followi ng screen. Option ROM Scan Mon itoring: Option ROM Mon itorin g Boot M oni t or.
4-16 Option Parameter Description Y our Setting POST Pause Monitoring T ime-out 1 - [3] - 20 S pecify the POST monitoring time period during boot-up restriction. [ ]: Factory-set IMPORT ANT : If you set a sm all value for " Boot Monitori ng T ime-out Peri od", you can shorte n the waiti ng time to the rebooting.
4-17 See the table below for setup options on the screen. Option Parameter Description Y our Setting On Board SCSI Disabled [Enabled] Enable or disable expansion of SCSI BIOS on the motherboard. On Board LAN 1, 2 Disabled [Enabled] LAN1: Enable or disable 10/100BASE LAN controller on the motherboard.
4-18 Keyboard Features Select "Keyboard Features" on the A dvanced menu to display th e following screen . The NumLock submenu allows you to make keyboard setting s. NumLock: Key Click: Keyboard Auto-repeat Rate: Keyboard Au t o-repeat Delay: Selects Power-on state for Numlock.
4-19 Security Move the cursor onto "Secu rity" to display the Security menu. Select "Set Supervisor Password" or "Set User Password" and press Enter to display the following pop-up scre en. The screen below shows whe n "Set Supervisor Password" is selected.
4-20 IMPORT ANT : User passwo rd setup is not a vailable before Su pervisor passwor d setup. Do not set any password before installing the OS. See the table below for setup options on the screen. Option Parameter Description Y our Setting Supervisor Password is [Clear] Set Indicates Supervisor password setup status (view only).
4-21 System Hardware Move the cursor onto "System Hardware" to display the Syste m Hardware menu. The table below lists options that you can specify on the System Hardware m enu screen and their functions.
4-22 The table below lists how selecti ons for "AC LINK" determine the power status of the server when the power supply to the serv er restarts.
4-23 W ake On Event s Select "W ake On Events" on the System Hardware m enu and press Enter to display the following screen. Wake On LAN: Enables Wake On LAN support.
4-24 Console Redirection Select "Consol e Redirection" on t he System Hardware m enu and press Enter to di spl ay the following screen. Serial Port Ad dress: Baud R ate: Flow Control: Console Connect io n: If enabled, the co nsole will be redirected to this port.
4-25 ft M e m o r y Select "ft Memory " on the System Hardware m enu and press Enter to display the following screen. See the table below for setup options on the screen.
4-26 Boot Move the cur sor onto "Bo ot" to display the Boot me nu. The server searches for the boot device accordi ng to the order s p ecified in this menu and use t he software to boot the system if found. Y ou can change the boot device order using ↑ or ↓ and + or – .
4-27 Exit Move the cursor on to "Exit" to display the Exit menu . Save Chan g es & Exit Exit Withou t S aving Changes Get Default Value Load Previous Value Save Chan g es Exit System Setup and save your chang es to CMOS.
4-28 Get Default V alue Select this option to restore all default values (factory-set values) of the SETUP utility . The following screen appears: Load default configuration now? [Yes] [No] Setup Confirmation! Select "Y es" to restore defau lt values.
4-29 SCSI BIOS ∼ FA S T ! UTIL ∼ For several settings of the SCSI controller on the motherboard, the SCSI BIOS utility " Fast! UTIL" is used. The SCSI BIOS utility can be started by simple ke ystrokes during executio n of POST without use of a special start disk.
4-30 S tart Procedure Sta r t Fast! UTIL in the proce dure below: 19. T urn on the power of th e server . The start message appears on a scree n in the middle of POST . 20. Press Q and Ctrl toget her . Fast! UTIL is started. IMPORT ANT : Press these keys before message "QLogic Adapter using IRQ number x" or later appear s.
4-31 22. Select the proper adapter . IMPORT ANT : The adapter "QLA121 60 Ultra3 2000" is used for bu ilt-in hard disk. Do not select it. Highlight t he displayed i tem with the cu rsor keys an d press Enter .
4-32 Configuration Settings If you select "Configuration Settings" from the "F ast!UTIL Op tions" menu, the screen for setting the configuration appears.
4-33 SCSI Device Settings If you put the cursor on "SCSI Device Settings" with keyboard cursors ( ↓ and ↑ ) in the "Configura tion Settings" menu an d press Enter , th e screen for setting the information on the device connected to the host adapter appea rs.
4-34 SCSI Bus Settings If you put the cu rsor on "SCSI Bus Settings" with keyboard cursors ( ↓ and ↑ ) in the "Configuration Settings" menu and press Enter , the screen for setting t he informa tion on the SCSI bus of the host adapter appear s.
4-35 Selectable Boot Settings If you put the cursor on "Sel ectable Boot Set tings" with key board cursor s ( ↓ and ↑ ) in the "Configura tion Settings" menu an d press Enter , th e screen for setting the information on the start from the devic e connected to t he host adapter appea rs.
4-36 Scan SCSI Bus If you select "Scan SCSI Bus" from the "Fast!UTIL Options" menu, th e list of devices connected to each SCSI bus is displayed in the order of SCSI IDs. The inform ation to be displayed includes t he device manufa cturer , product name and firmware revisi on.
4-37 Exit Fast! UTIL ∼ T ermination and Storage of Fast! UTIL ∼ After changing the settings, press Esc several times to display the "Fast!UTIL Options" menu. If you select "Exi t Fast!UTIL" from th e menu, the screen for term inating Fast! UTIL appears.
4-38 FORCED SHUTDOWN AND CLEAR Read this section if your server does not operate as expected, or if you want to return all setup values to those made at shipment . Forced Shut down Use this funct ion when an OS command does n ot shut down the server , the POWER switch does not turn of f the server , or resetting doe s not work.
4-39 Clear CMOS / Password (Configuring Motherboard Jumpers) W ith the pre-installed SETUP utility , you can set de sired passwords to protect data stored on the server from unauthorized user access. If you forget the passwords, y ou can clear them by following the procedure described in this section.
4-40 Pins for protecting/clearin g the passwords Place the clip on the two pins to clear the passwords. Remove the cli p from these pi ns to protect the pass words (factory-set) . Pins for protecting/clearin g the CMOS data Place the clip on the two pins to clear the CMOS data.
4-41 TIPS: A message infor ming you of the completion of CMOS clear an d prompting you to clear CMOS will appear for 10 second s. Note that even if you do not do anything, the process goes on and the server will be rebooted au tomatically .
4-42 35. Shortly aft er you connect the bot h power cor ds, the BMC status LE D of PCI Mo dule #2 will start to blink. When the BMC status LED goes off, the cl e ar information of the PCI Module #1 is reflected to the PCI Module #2. CHECK: The BMC status L ED blinks to s how that synchronous processing is bein g performed bet ween the two m odules.
4-43 How to Clear Passwords 36. Power off NEC Express5800/ft series and unp lug the both power cord s. 37. Remove the both PCI m odules (#1 and #2) from the NEC Express5800/ ft series (see pag e 8-31 “Removi ng PCI Module”). 38. Open the t op cover of t he PCI Module #1.
4-44 46. Mount the PC I Module #1 a gain to the NEC Ex press5800/ft series (see page 8- 33 “Installing PCI Module”) and plug the power cord to the AC inlet B (for Group1). (The POWER Switch LED will be turned on.) 47. Likewise, m ount the PCI Mo dule #2 to the NEC Express5800/ft series and pl ug the power cord to the AC inlet A (for Group2).
Chapter 5 Inst alling and Using Utilities This section describes how to use the NEC EXPRESSBUI LDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
5-2 NEC EXPRESSBUILDER The NEC EXPRESSBUILDER, integrated setup soft ware, can automatically detect the hardware connected to an NEC Express5800/ft se ries m achine to advance the processing. The hardware subject to setup with the NEC EXPRESSBUILDER should have the same configuration as that for operation.
5-3 IMPORT ANT : Don’ t use this C D-ROM on com puters othe r than NEC Express5800/ft series with which it i s packaged (incl uding other NEC Express5 800 models). Ot herwise, a breakdown may resu lt. T o use the consoleless feature, make sure that keyboard is not connected to the server .
5-4 NEC EXPRESSBUILDER T op Menu The NEC EXPR ESSBUILDER top m enu is used fo r the setup of hardware and th e setup and installation of OS. Star t Start the NEC EXPRESSBU ILDER top m enu following t he procedure bel ow: 49. T u rn on the powers of peri pherals and th e power of the server in t his order .
5-5 T ools The T ools Menu is used to start each of the se veral utilities stored in the NEC EXPRESSBUILDER CD-ROM individually for manual setup by operator . Use the T o ols Menu to provide settings that th e setup program cannot do automatically or detailed settin gs.
5-6 BIOS/FW/etc. Update The program which is necessary fo r the update work is transferre d to the floppy disk which the various up date modules of B IOS/FW were stored i n. After the reboot , an update pr ogram is started autom atically from the floppy disk , and various BIOS/FW's are updated.
5-7 Consoleless Menu The NEC EXPRESSBUILDER contains the "consolele ss" feature that enables configurat ion of the server by rem ote operation f rom the manage ment PC, even if a console de vice such as key board is not con nected to th e server .
5-8 Menu Items Only the menu items available in co nsolel ess operation are extracted from the NEC EXPRESSBUILDER T op Menu. See the NEC EXPRE SSBUILDER T op Menu describe d earlier for each function. 1 2 3 1 See the "NEC EXPRESSBUILDER T op Menu".
5-9 Master Control Menu Load the attached “NEC EXPRESSBUILDER” CD-ROM in the CD-ROM drive of the com puter that runs Windows (W indows 95 or later, or Windows NT 4.0 or l ater). The Mast er Control M enu starts automatically. TIPS: The Master Contr ol Menu m ay not start automatically depend ing on the system status.
5-10 NEC ESMPRO Agent and Manager NEC Express5 800/ft series sy stem managem ent applications "NEC ESMPRO Mana ger" is bundl ed to accessory CD-ROM "NEC EXPRESSBUILDER" and "NEC ESMPRO Agent" is bundled to Linux for NEC Express5800/ ft series Back Up C D-ROM.
5-1 1 Effects o f using NEC ESMPRO Mana ger and Agent NEC ESMPR O Manager and NEC ESMPRO Agent have suf ficient ef fects on a variety of needs in versatile and compli cated system environments.
5-12 Detection of Server Fault NEC ESMPR O Manager and NEC ESMPRO Agent detect errors causing faults to occ ur at an early stage and notify Administrators of fault information real-time. Early detection of erro r If a fault occurs, NEC ESMPRO Agent detects th e fault and reports the occurrence of the fault to NEC ESMPRO Manager (alert report).
5-13 Management of Server Operation St atus NEC ESMPR O Agent manages and m onitors a va riety of compone nts installed i n the server . Y ou can view the in formation m anaged and moni tored by NEC ESMPRO Agent on the data viewer of NEC ESMPRO Manager .
5-14 Function name Supporte d Function description S torage ¯ Function to monitor storage devices (e.g., hard disk drive) and controller File system c Function to view file system configuration and m.
5-15 Monitoring of NEC Express5800/ft series NEC Express5800/ft series is a fault tolerant syst em. It can continue the operation even i f a major component fails. NEC Exp ress5800/ft seri es improves the s ystem avail ability with the hardware, NEC ESMPRO, and system software functions.
5-16 Collective Management of Distributed Servers The excellent GUI provided by NEC ESMPRO Ma nager allows se rvers on a netw ork to be managed colle ctively . The m anagement screen is designed in the E xplorer form at to indicate the components i n a server hierarchi cally for ef fective server managem ent.
5-17 Data V iewer The data viewer indicates the serve r source conf iguration information in the Explorer format. In addition, it chan ges the status color of the failed server comp onent. This enables you to id entify the failed portion. Alert V iewer The Alert V iewer manages faul t reports sent from servers toget her .
5-18 NEC ESMPRO Agent Device ID in Alert Report Some NEC E xpress5800/ft se ries reports use unique device IDs which correspond t o the devices listed in the table below as th e device identification information.
5-19 Device name Device ID SCSI enclosure 2 SCSI slot 1 on SCSI enclosure 2 SCSI slot 2 on SCSI enclosure 2 SCSI slot 3 on SCSI enclosure 2 Electronics 1 on SCSI enclosure 2 Power supply unit on SCSI enclosure 2 42 42/1 42/2 42/3 42/120 42/100 The figure below shows the actual lo cations of the device names displayed on th e NEC ESMPRO screen.
5-20 Supplement Note the followings when u sing NEC ESMPRO Agent. Maintenance-related Functions When you want to use maintenanc e-related func tions of the NEC Express5800/ft series, con tact your maint enance personnel.
5-21 depending on the m odel, only the threshol ds can be displayed in the data v iewer of NEC ESMPRO Manager . NEC ESMPR O Manager per forms moni toring by using the optimum thresholds specified to each model. Alert Some detail information of alerts displayed on th e alert viewer appears as “Unknown” d epending on alerts.
5-22 Mirror Information of the SCSI Disk The “Mirror disk” displayed on th e [Ft Server] tree of the Data V iewer is always in gray . Also, “Unknown” is always displayed on the “Status” field.
5-23 NEC ESMPRO Manager T o monitor and manage a c omputer , on which NEC E SMPRO Agent is installed, wit h a management PC online, use NEC ESMPRO Manager that is bundled with th e product. For detailed procedures of installation and setti ng, see online do cuments or NEC ESMPRO Online Help.
5-24 Monitoring CPU Module T o monitor t he CPU modules and the components on the CPU m odule, see the [CPU Mo dule] tree. T o see the information on the [CPU Module] tr ee, select the target CPU m odule from [CPU Module] in the [FTServe r] tree.
5-25 Update Allows the device identification information of th e CPU modules to be viewed and BIOS of the CPU modules t o be updated. See "Mai ntenance of NEC Ex press5800/ft se ries" described lat er for the updat e of BIOS of t he CPU modul es.
5-26 Monitoring PCI Module T o monitor the PCI m odules and the com ponents on the PCI modules, refe r to the [PC I Module] tree. T o see the inform ation on the [PCI M odule] tree, select the target P CI module fro m [PCI Module] in the [FTServe r] tree.
5-27 Monitoring PCI Slots and Devices on PCI Module T o monitor t he PCI slots and devices on the PCI m odules, see the [PC I slot] tree. T o see the information on the [PCI slot] tree, select [PCI Module] → [PCI m odule (containing PC I slot to be seen)] → [PCI sl ot] of the [FTServer] tree.
5-28 PCI Device – Detailed information Allows the det ailed inform ation of a de vice on the PCI sl ot to be viewe d..
5-29 Monitoring SCSI Adapter on PCI Module T o monitor t he SCSI adapter on the PCI modules , see the [SCSI a dapter] tree. T o see the information on the [SCSI adapter] tree, select [PCI Module] → [PCI module (to which the SCSI adapter to be viewed is conne cted)] → [SCSI adapte r] of the [FTServer] tree.
5-30 Monitoring BMC on PCI Module T o monitor the base m anagement cont roller (BMC), controller for sy stem managem ent, on the PC I modules, see the [BMC] tree. T o see the inform ation on the [BM C] tree, select [PCI M odule] → [PCI module (c ontaining BMC t o be seen)] → [BMC] of t he [FTServer] tree.
5-31 Monitoring Ethernet Adapter on PCI Module T o monitor t he Ethernet adapter on the PCI m odules, see the [Ethernet a dapter] tree. T o see the information on the [Ethernet adapter] tree, select [PCI Modu le] → [PCI modul e (connected wit h Ethernet adapter to be seen)] → [Ethernet adapter] of the [FTServe r] tree.
5-32 Maintenance Allows the MTBF information of the Ethernet adapter to be viewed or clea red. See "Maintenance of NEC Expres s580 0/ft series" desc ribed later f or clearing the MTB F informati on on the Ethernet adapter .
5-33 Monitoring SCSI Enclosure T o monitor the SCSI encl osure, see the [SCSI encl os ure] tree. T o see the in formation on t he [SCSI enclosure] tree, select [SCSI encl osure] of the [FTSer ver] tree. Y ou can see the following information of the SC SI enclosure from the [SCSI enclos ure] tree.
5-34 Electronics – General Allows the configuration an d other information of the SCSI enclosure electronics to be viewed. Electronics – Maintenance Allows the MTBF information of the SCSI encl osure electronics to be vie wed or cleared.
5-35 SCSI Slot – Maintenance Allows the M TBF inform ation of the SCSI slot to be viewe d or cleared. See "Maintenance of NEC Expres s5800/ft series" described later for clearing the MTBF information on the SCSI slot. Monitoring Mirror Disk T o monitor the mi rror disk com ponents, see the [Mi rror Disk] t ree.
5-36 Maintenance of NEC Express5800/f t series NEC Express5 800/ft series mai ntenance can be done in two ways; o ne is to use NEC ESM PRO Manager for remote maintenance and the other is to use the NEC ESMPRO Agen t ft server utility on the NEC Expres s5800/ft se ries for local maintenance .
5-37 The table bel ow shows the co mponent-speci fic maintenance funct ions executabl e from NEC ESMPRO. Dump acquisition Dump acquisition during system operation Board sw itch Component R L R L R L CPU module – – √ √ – – R: Remote. Executable from remote management PC by using NEC ESMP RO Manager L: Local.
5-38 St art and Stop of Component s T o start or stop a component w ith NEC ESMPRO Manager , use th e [Maintenance] tree of the component i n the [FTServer] tree of the data vi ewer . Open the tree o f the compone nt to be started or stopped and select the [Maint enance] tree.
5-39 Procedure in NEC ESMPRO Manager St a r t 52. Select the tar get component in the [FTSe rver] tree. 53. Check the current state with the "Status" display on the target component screen. 54. Click the [Bring Up] button in the [Maintenance] screen for the target component.
5-40 Sample screen of NEC ESMPRO Manager 2 [Maintenance] screen of CPU module [CPU Module] – [Maintenance].
5-41 Procedure in the ft server utility St a r t 58. Select the tar get component from the main window of th e ft server utility . The screen of t he target c omponent a ppears. 59. Check the current state of the ta rget component with the LEDs. 60. Click t he [Up] butto n of the tar get com ponent.
5-42 Check and Clear of MTBF Information The MTBF information of a com ponent can be viewed or cleared (initialized). NEC Express5 800/ft series ma nages the MTB F (mean time betwee n failure) of eac h component. If a fault occurs in a component , the NEC Expr ess5800/ft series cal culates the MTBF of the component again.
5-43 MTBF clear Component Remote Local SCSI Enclosure T o start the module/compone nt forcibl y after replacing a module or if MTBF became lower than the threshold d ue to malfunction and disabled the module/component. Executable in the follo wing module state (this can be viewed on manager screen): Broken MTBF is lower than the threshold.
5-44 Procedure in the ft server utility Perform the pr ocedure below bef ore replaceme nt of a component. 68. Select the tar get component from the main window of th e ft server utility . The screen of t he target c omponent a ppears. 69. Check the current state of the ta rget component with the LEDs.
5-45 Firmware Up date NEC Express5 800/ft series ca n update firm ware (includi ng BIOS) if s ome hardware c omponents operate in the online state (in which the system continues the operation but the component trying to update firm ware or BIOS i s stopped).
5-46 Procedure in the ft server utility 72. Enable “Aut o module start ” and “Auto firm ware update”. See “Setup of System Operat ion” in th is chapter for the procedure t o enable. 73. Store the image data of the firm ware for update in the NEC Express5800/ft series.
5-47 Sample screen of ft server utility Even if you d o not have the i mage data of fi rmware for updat e, the firmware ca n be copied fr om the other m odule. By starting the module, the firmware will be up dated autom atically . However , when the [Auto firmware update] property is disabled, follow the step s below to update the firmware: 1.
5-48 Dump Collection T o collect the dump file with NEC ESMPR O Manager , use [CPU Mod ule] → [Maintenance] tree in the data viewer . T o collect the dump with the ft server u tility , use the utility screen of the component. IMPORT ANT : Acqu ire the dump only for th e examination of a fault.
5-49 –: Not support.
5-50 Procedure in NEC ESMPRO Manager The [Dump] but ton of NEC ESMPRO Manager performs the functi on of "saving dump durin g system operat ion." 79. Select [CPU Module] in the [FTServer] tree. 80. Check the curr ent state with the "S tate" display on the tar get component s creen.
5-51 Procedure in the ft server utility 82. On the main window of t he ft server utility , select the target component. The screen of t he target c omponent a ppears. 83. Check the curr ent status of the tar get CPU m odule with the LEDs. 84. Select the dump acquisition m ethod on [Dum p] of the CP U module screen, an d click [Execute].
5-52 Setup of System Operation The following properties can be set as the operation setup of the whole syste m. Quick dum p If this prope rty is enabled (by checking "E nable" on the setup screen), the dum p is acquired in parallel with the system startup if a fault occurs in the system.
5-53 Configure the system settings u sing the ft server utility in the following procedur e. The system cannot be configur ed using the NEC ESMPRO Manager . 86. Select [General] on the main window of the ft server utility . The [General] window appears.
5-54 BMC Firmware Update The firmware of the BMC on t he PCI module can be updated. The base managem ent controller (B MC) is the proces sor exclusively use d for monitori ng the system’ s operating enviro nment faul ts and contr olling of the system.
5-55 Procedure of Update from the ft server utility Update the firmware in the procedure as follows. 89. Select [Firmware] on the m ain window of the ft server utility . The [Firmware] dialog box appears. 90. Click [Update]. The [BMC FW update T ool] screen appears.
5-56 Changing Update Data S torage Destination Change the storage destin ation by using the ft server utility in the procedure below . 92. Select [Firmware] on the m a in window of the f t server utility . The [Firmware] dialog box appears. 93. Click [Update].
5-57 NEC MW A ∼ MANAGEMENT WORKST A TION APPLICA TION ∼ NEC MW A is an ap plication that enables the remote management of the server through a management PC over the network.
5-58 Remote Management Configuration for the Server without Console If the mai n unit does not ha ve a console s uch as keyboard, you can operate tools o n the server remotely usi ng MW A ’ s remote cons ole functions an d NEC EXPRESSBU ILDER’ s consoleless functions.
5-59 102. [Configu ration for ft Se ries] dialog bo x, specify/regi ster configurati on informati on including the names of com puters to be manage d, and then write the information to FD as the following filena me: <Filename> CSL_LESS.CFG The setting items of the server are as follows: Computer Na me (The managed ser ver name.
5-60 108. Hook up t he management PC to LAN. 109. Power off and on the main unit to reboot the system. After one reboot, the main menu will appear on the manage ment PC’ s screen, on which you can perform hardware setup and run utilities. TIPS: If the configuration information (CSL_LESS.
5-61 Connect from the Management PC Directly Linked (through Serial port B) On the manage ment PC that is linked direct ly to Serial port B of the main unit, perform the steps below: 112. St art the manageme nt PC where MW A is install ed. From the S tart menu, select [Program] → [NEC MW A] → [MW A].
5-62 123. Power off and on the main unit to reboot the system. After one reboot, the main menu will appear on the manage ment PC’ s screen, on which you can perform hardware setup and run utilities. TIPS: If the configuration information (CSL_LESS.CFG) in the FD has already been loaded, the main menu will app ear without a reboot.
5-63 (This page i s intentional ly left blank. ).
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Chapter 6 Maintenance This chapter describes the da ily maintenance o f NEC Express580 0/ft series and precautions whe n relocating or sto ring the serv er .
6-2 DAIL Y MAINTENANCE T o use your NEC Express5800/ft series in best condition, check and maintain regularly as described below . If an error is fou nd on your NEC Express5 800/ft series, consult your sales agent. Checking Alert Monitor the failure occurrenc e by NEC ESM PRO during the syst em operation.
6-3 Making Backup Copies NEC recomm ends you make backup copies of your valuabl e data stored i n hard disks of the server on a regular basis. For back up storage devices sui table for the se rver and b ackup tools, co nsult with your sales agent.
6-4 131. W ipe the ser ver with a dry cl oth. 132. W ipe of f dust from the fan e xhaust opening on the rear of the se rver with a dry cloth. Cleaning the Keyboard and Mouse IMPORT ANT : A keyboard and a mouse use USB interface. Y ou do not need to power off the server when connecting or d isconnecting them.
6-5 Cleaning the Floppy Disk Drive A read/write error m ay occur due t o stains on the rea d/write head of the floppy di sk drive. Use the cleaner dedicated for floppy disk drive to clean the read/write head. It is recommende d to clean the head on regular basis.
6-6 Cleaning T ape Drive Dirt on the ta pe head may be a cause of unsuccessful bac kup and dam age to tape cartridge. C lean the tape head regularly using a cleaning tape. F or procedure and i nterval of cleanin g as well as lifetime of a tape cartridge to use, see in structions included with th e tape drive.
6-7 SYSTEM DIAGNOSTI CS The System Diagnostics runs several tests on the server . Select [T ools] → [System Diagnostics] in the NEC EXPRESSBUILDER to diagnose the server .
6-8 151. Select [System Diagnostics]. The system diagnosis starts and will be completed in approx imately three minutes. When the diag nosis is com pleted, the following appears on the screen of the display unit. System bar: Shows inform ation includi ng time of progress duri ng the diagnosti cs.
6-9 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-depend ent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORT ANT : The Of f-line Maintenance Utili ty is intended for use of your sales agent.
6-10 System Inform ation V iewer Provides the functions to vi ew inform ation on the processor (CPU ) and the BIOS and expo rt it to a text file. System Inf ormation Ma nagement Provides the functio n to make a back-up copy of you r data. W ithout th e backup data, the system-speci fic information a nd/or configu ration may not be restored.
6-1 1 RELOCA TING/STORING THE NEC Express5800/f t series Follow the procedure below to relocate or store the serv er . (Users should not attempt to remove the rack-mountabl e server from the rack assembly .) W A RNING Do not attempt to remove the server.
6-12 164. Protect the server with the shock-a bsorbing materials, and pack it securely . IMPORT ANT : Check and adjust the system clo ck before operating the server again after relocating or storing it.
Chapter 7 T roubleshooting If the product does not w ork properly , see this chapter bef ore deciding tha t it is a breakd own..
7-2 T O LOCA TE THE ERRORS Use NE C ESMPRO to monitor the occu rrence of fault during the system operation. Especially take note on whether any alert is rep orted to NEC ESMPRO Manager on the language PC. Check whether any alert is reported on the Oper ation W indow , Data V iewer , o r Alert V iewer of NEC ESMPRO Manager .
7-3 ERROR MESSAGES If the NEC Expres s5800/ft series enters the abnorm a l state, the error is posted by various means. This section explains the types of e rror messages.
7-4 ST A TUS L E D Indication Color St ate Suspected module Explanation Procedure = A = AmbientTempA lm 00 Amber Blink CPU module T emperature alarm (lo wer limit) AmbientTempA lm 02 Amber Lit CPU mod.
7-5 ST A TUS L E D Indication Color St ate Suspected module Explanation Procedure Cor0 +5.0vAl m 09 Amber Lit PCI module #1 Fat al 5 -V power voltage alarm (upper limit) Cor0 +5.0vsA lm 00 Amber Blink PCI module #1 5 -V power voltage alarm (lower limit) Cor0 +5.
7-6 ST A TUS L E D Indication Color St ate Suspected module Explanation Procedure Cor1 +12vAlm 00 Amber Blink PCI module #2 12-V power voltage alarm (lower limit) Cor1 +12vAlm 02 Amber Lit PCI module .
7-7 ST A TUS L E D Indication Color St ate Suspected module Explanation Procedure Cor1 -12vAlm 07 Amber Blink PCI module #2 -12-V power voltage alarm (upper limit) Cor1 -12vAlm 09 Amber Lit PCI module.
7-8 ST A TUS L E D Indication Color St ate Suspected module Explanation Procedure CPU0 +12ss A lm 07 Amber Blink CPU module #1 +12-V power voltage alarm (upper limit) CPU0 +12ss A lm 09 Amber Lit CPU .
7-9 ST A TUS L E D Indication Color St ate Suspected module Explanation Procedure CPU0 +5.0vAl m 07 Amber Blink CPU module #1 5-V power voltage alarm (upper limit) CPU0 +5.0vAl m 09 Amber Lit CPU module #1 Fatal 5-V power voltage alarm (upper limit) CPU0 +5.
7-10 ST A TUS L E D Indication Color St ate Suspected module Explanation Procedure CPU00 Temp Alm 00 Amber Blink CPU module #1 CPU#1 temperature alarm (lower limit) CPU00 Temp Alm 02 Amber Lit CPU mod.
7-1 1 ST A TUS L E D Indication Color St ate Suspected module Explanation Procedure CPU2 +2.5VcA lm 00 Amber Blink CPU module #2 2.5-V power voltage alarm (lower limit) CPU2 +2.5VcA lm 02 Amber Lit CPU module #2 Fatal 2.5-V power voltage alarm (lower limit) CPU2 +2.
7-12 ST A TUS L E D Indication Color State Suspected module Explanation Procedure CPU2 removed Green Blink CPU module #2 The CPU module has come off. Dismount and remount the PCI module.
7-13 ST A TUS L E D Indication Color St ate Suspected module Explanation Procedure = M = Memory U-Err 01 Green Blink CPU module #1 DIMM#1 2-bit error Memory U-Err 02 Green Blink CPU module #1 DIMM#2 2.
7-14 POST Error Messages Powering on the server aut omatically starts the self-diagnostic program, POST (Power On Self-T est). When POST detects any error , it disp lays an error message and its measure on the display unit. Follow the table b elow to troubleshoot such errors.
7-15 On-screen error mess age Cause Action 0232 Extend RAM Failed at address line DIMM is faulty . • Replace DIMM. • Repl ace the CPU module board. 0233 Memory type mixing detected DIMMs of the different types are installed. Replace DIMM with appropriate one.
7-16 On-screen error mess age Cause Action 0B29 Unsupported Processor detected on Processor 2 T he processor (CPU) not supported by this server is installed in Processor 2. Install the CPU appropriate to the server . 0B30 CPU F AN #1 Alarm occurred 0B31 CPU F AN #2 Alarm occurred • Dusts are clogged i n fan.
7-17 On-screen error mess age Cause Action 0B71 System temperature out of Range • Ambient temp erature is out of range. • F an is fault y . • CPU/PCI mod ule board is faulty . • Check the setti ng in SETUP • Clea n the fan. • Repl ace the fan.
7-18 On-screen error mess age Cause Action 0BD6 3rd SMBus device address not acknowledged 0BD7 3rd SMBus device Error detected 0BD8 3rd SMBus timeout - (3rd SMBus does not exist) 0BD9 4th SMBus device address not acknowledged 0BDA 4th SMBus devic e Error Detected 0BDB 4th SMBus device timeout CPU module board #2 is faulty .
7-19 On-screen error mess age Cause Action 8610 MAC Add ress update failed – CoreI/O#0 10/100Mbit Ethernet Controller FRB2 timeout occurred when setting MAC address, and rewrite was unsuccessful. • Repl ace the back panel board. • Repl ace the PCI module board 1.
7-20 Error Notification by BEEP An error message may not be displayed on the display un it even though the POST detected an erro r . In such a case, the beep sounds notifies you an error . T he error contents are indicated by the combination of beep sound patterns.
7-21 Linux Error Messages NEC Express5 800/ft series displ ays messages on t he console wind ow when failures occur . Also, the same inform ation is recorded as system logs. The following indicates the s yslog messages, me ssa ges on the console, their meanings and actions: Message Meaning Action FT[dev .
7-22 Message Meaning Action FT[dev .no] info error initializin g PCI slots Failed to initialize the PCI slot. There is no problem if any devices are not connected to the PCI slot. In other cases, a board may be faulty . Contact your sales agent. FT[dev .
7-23 Server Management Application Error Message If the server m anagement t ool such as NEC ESMPRO Agent, NEC ESMPRO Manager, or GAMServer has been installed in the NEC Express5800/ft series or m anagement PC, yo u can obtain the error inform ation from the di splay unit of the se rver or ma nagement PC.
7-24 SOL VING PROBLEMS When the server fails to operate as expected, s ee the fol lowing to fi nd out your problem and fol low the given instr uction before aski ng for repair . If the server still fails to ope rate successfully af ter solving your problem , take a note on the on-screen message and contact your sales ag ent.
7-25 Fail to power off the server: Is the POWER switch enabled? → Restart the server and start the BIOS setup utility . <Menu to check: [Security] → [Power Switch Mask] → [Unmasked]> .
7-26 → Some optional devices connecte d to the se rial port require se ttings for I/O port address and operation mode. Refer to the manual that comes with the device to configure the device.
7-27 The keyboard or mouse fails to operate: Is the cable properly c onnected? → Make sure that the cable is c onnected to the correct connector on the rear of the server . Are the key board and mouse a re compliant with NEC Express580 0/ft series ? → Operation of the server with unaut h orized devices i s not guarantee d.
7-28 If you still cannot access to the floppy disk using the m ethods above, perform the following operation and check if th e floppy disk becomes accessible: 1. Login to t he system as a use r with a root a uthority . 2. Create a directory using t he following command.
7-29 Is the CD -ROM device m ounted? → Perform the following procedure and ch ec k if you can access to the CD-R OM again. 1. Login to t he system as a use r with a root a uthority .
7-30 OS behavior is unst able: Have you c hanged kernel? → Make sure that you have not a pplied patches for general ker nel or you hav e not changed the ke rnel installed f or the device.
7-31 LAN cards which are not used (LAN c ables are not connected) appears to be in error st atus: → The system judges that ports a re out of order when LAN cards in the ports are connected to the server bu t are not used (or their cables are not connected).
7-32 used is 32. “APIC error” is recorded in the sy slog by the operations such as inserting/remov i ng disks: → A message “APIC error” may be recorded to the l og or display ed on the scree.
7-33 When an error occurs while the NEC EXPRESSBUIL DER is in progress, t he following message appears. After this message appears, check the error a nd take the appropriate corrective action according to the error codes listed in the table below . Message Cause and Remedy This machine is not supported.
7-34 Problems with Master Control Menu Failed to read online document ation Is HTML browser installed properly? → Online documentatio n is an HTML-format file.
7-35 Problems with NEC ESMPRO NEC ESMPRO Agent → See Chapter 5. NEC ESMPRO Manager → See Chapter 5. See also online docum e nt in NEC EXPRESSBUI LDER CD-ROM for troubles hooting and other supplem entary inform ation.
7-36 COLLECTION OF TROUBLE LOGS In the event o f trouble, yo u can get inform ation in the proce dures describe d below: IMPORT ANT : Y ou can perform the procedures describe d below only when you are aske d by your maintenance perso nnel to get trouble logs.
7-37 Collection of the Memory Dump If a failure occ urs, the memory data should be dumped to ac quire the requi red information. If you stored the du mp data in a DA T , label it so as to indicate the software (e.g . NTBackup) you use d for storing it.
7-38 Backup of IPM Information Collect the IPMI information. NEC ESMPRO Agent must be installed to collect th e information. 1. Login to t he system as a use r with a root a uthority .
Chapter 8 System Upgrade This chapter describes proce dures to add opt ions and repla ce failed com ponents. IMPORT ANT : Optional devic es described i n this chapter m ay be installed or removed by the user .
8-2 SAFETY PRECAUTIONS Observe the following notes to install or re move optional devices safely and p roperly . W A RNING Observe the following instructions to us e the server safely. There are risks of death or serious personal injur y. See PRECAUTIONS FOR SAFET Y in Chapter 1 for details.
8-3 ANTI-ST A TIC MEASURES The server contains electronic compone nts sensitive to static electricity . A void failures caused by static electricity when installing or removing any op tional devices. W ear wrist straps (arm belts or anti-static gloves).
8-4 PREP ARING YOUR SYSTEM FOR UPGRADE Note the foll owings, when in stalling or repl acing devices, t o improve the per formance of NEC Express5800/ft series. W ith the NEC Express5800/ft series server , devices can be replace d during the cont inuous operation.
8-5 3.5-INCH HARD DISK DRIVE The 3.5-inch d evice bay in front of the server c ontains six sl ots in which hard disks with the SC A2 interface are installed. The figures used in this secti on show the rack-mou nt model. The orientation is the only d ifference from the tower model.
8-6 Empty sl ots in the hard disk bay contain du mmy tr ays. The dummy trays are inserted to improve the cooling effect within the device. Always insert th e dummy trays in the slo ts in which hard disks are not installe d. Attach an HD D ID label indi cating the slot number of i nstalled hard disk to the ha ndle of the ha rd disk.
8-7 Inst alling 3.5-inch Hard Disk Drive Follow the procedure below to install the hard disk. A hard disk may be installed in another slot in the same procedure. IMPORT ANT : Make sure to read " Anti-static Measures" an d "Preparing Y our System for Upgrade" before starting installing or removing options.
8-8 174. Firmly hold the handle of the hard dis k to install and insert the har d disk into the sl ot. TIPS: Engage the upper and lower frames of the tray with the left and right gro oves on the device bay and insert the hard di sk. In sert the disk until the lev er hook touches the server frame.
8-9 Removing 3.5-inch Hard Disk Drive Follow the procedure below to remove the hard disk. IMPORT ANT : Make sure to read "Anti-static Meas ures" and "Preparin g Y our System for Upgrade" be fore starting inst alling or rem oving options .
8-10 Replacing 3.5-inch Hard Disk Drive Follow the procedure below to remove the failed hard disk. If the hard disk fails, it should be replaced with new de vice with the server powered- on.
8-1 1 adding dis ks to Slot3 o f Group1 and Group2 by usi ng ftdiskadm : (Example) After selecting “y”, RAID conf iguration starts, and unless there is any problem, the process completes. The status of RAID can be viewed by the above “Raid S tatus”.
8-12 Check the disk status to confirm that the disk is add ed successfully ..
8-13 CPU MODULE Concerning the CPU m odule, you can ad d or replace the fol lowing components, or CRU (customer -replaceable units): CPU (processor) DIMM (memory) Remove the CPU module to install or remove these devices. The figures used in this section show the tower m odel.
8-14 Removing CPU Module Follow the procedure below to remove the CPU module. 24. S top the CPU m odule you want t o remove. T o this end, use the ft server utility of the NEC ESMPRO A gent installed to your serv er or the Data V iewer of the NEC ESMPRO Manager .
8-15 28. Pull of f the modul e halfway slowl y . Pushing do wn the latch lever on the sid e to unlock it , pull the m odule of f the rack. IMPORT ANT : Carefully handle the CPU module so th at you will not drop it or strike it against other server internal devices.
8-16 Inst alling CPU Module Follow the pr ocedure below to i nstall the CPU m odule: IMPORT ANT : Make sure to read "Anti-static Meas ures" and "Preparin g Y our System for Upgrade" be fore starting inst alling or rem oving options .
8-17 36. Close the release leve r . IMPORT ANT : Unless the release levers are locat ed i nside the rack frame, the module won ’t be m ounted correctl y . 37. Screw the release levers. 38. Boot the installed CPU module. The system is defa ulted to au tomatically boot t he CPU module, once installed.
8-18 DIMM The DIMM (d ual inline memory m odule) is install ed to the DIMM soc ket in the CPU m odule on the NEC Express5 800/ft series. The CPU module board is equipp ed with six sockets. T w o standard DIMMs are m ounted in DIMM#1 and #2 each. (The standard DI MM can be replaced with another DIMM.
8-19 Note the followings to install or replace DIMM. The DIMMs w ith the same num ber are linked am ong the groups . Whe n a DIMM is a dded to one group, another iden tical DIMM should be installed to th e socket with the same number in a nother group.
8-20 Inst alling DIMM Follow the procedure below to install the DIMM. Make sure to power of f the server before startin g installati on except when replacing DIM M. 39. Shutdown O S. Press the POWER switch to turn of f the server . 40. Disconnect power cord from outlet.
8-21 Removing DIMM Follow the procedure below to remove the DIMM. Make sure to powe r off the server b efore installati on except when replacing DIM M. TIPS: Unless at least two DIMMs are installed, the server does not work. 49. Shutdown O S. Press the POWER switch to turn of f the server .
8-22 Replacing DIMM Follow the procedure below to replace t he failed DIMM. 57. Identify the failed DIMM using the Data V iewer of the NEC ESMPRO Manager . 58. Remove the CPU module. 59. Replace a DIMM 60. Install the C PU module. 61. Boot the CPU m odule using the NEC ESMPRO Mana ger or ft server utility .
8-23 PROCESSOR (CPU) In addition to the standard CP U (Intel® Xeon™ Processor), you can add on e CPU to make a multi-processor system . IMPORT ANT : The CPU is extremely sensitive to static electricity . Make sure to touch the metal frame of the server to discharge static electricity fro m your body before handling the CPU.
8-24 Inst allation Follow the st eps below t o mount a CP U: 62. Shut down OS. Press the POWER switch to turn of f the server . 63. Unplug t he power cord. 64. Remove the CPU module. 65. Detach the CPU air duct. 66. Check to be sure of the location of the CPU socket.
8-25 69. Place the CPU carefully on the socket. TIPS: Pay attention to the orientation of the CPU. The CPU and s ocket have pin marks to preve nt misinsertion. 70. After pressing the CPU softly against the socket, close the levers to fasten it. 71. Remove the film of the cool sh eet that is affixed on the heat sink.
8-26 74. Check to see if the heat sink is m ounted parall el with the motherboard. IMPORT ANT : If the heat sink is not parallel t o the motherboard, di smount and remount it. Y ou cannot mount t he heat sink correctl y due to the followi ng: - CPU is not mounted correctly - The heat sink clip is not engaged correctly .
8-27 Removing CPU Follow the steps below t o remove the CPU. Exce pt when you replace the CPU with a new one, power of f the server . IMPORT ANT : Do not remove the CPU unless it is faulty . If a CPU is not mount ed on CPU#2, c over it wit h an anti-du st sheet.
8-28 Replacing CPU Follow the steps below to re place a failed CPU: 91. Use Data V iewer of NEC ESMPRO Manager to check the failed CPU. 92. Remove the CPU module. 93. Replace the CPU. 94. Install the C PU module. 95. St art the CPU module from ft server utility or NEC ESMPRO Manager .
8-29 PCI MODULE Three PCI boa rds can be instal led to the PCI m odule. Up to two PCI boards ca n be added to eac h PCI m odule, therefore , the serv er can accommodate four additional PCI boards at a maximum (one video board has already been installed to each PCI module in sta ndard configu ration).
8-30 Precautions If you remove a PCI module during operation, dual configuratio n of its internal hard disks will be cancelled. If you mount the module ag ain, the dual configuration will be restored automatically . Howeve r , do not perform a system shutdown or re move any of the PCI modules be fore the dual co nfiguration is co mpleted.
8-31 Chapter 7 “T roubleshooting”. ).
8-32 Removing PCI Module Follow the p rocedure below t o remove the PC I module. 96. Stop the PCI m odule you want to remove. T o this end, use the ft server utility of the NEC ESMPRO A gent installed to your serv er or the Data V iewer of the NEC ESMPRO Manager .
8-33 100. Hold the rel ease lever of the PCI module a nd pull it of f. The PCI module is slightly pulled out toward you. IMPORT ANT : Do not hold t he other parts t han the release lever t o pull the module. 101. Pull of f the modul e halfway slowl y .
8-34 Inst alling PCI Module Follow the pr ocedure below to i nstall the PCI m odule: IMPORT ANT : Make sure to read "Anti-static Meas ures" and "Preparin g Y our System for Upgrade" be fore starting inst alling or rem oving options .
8-35 111. Close the release lever . IMPORT ANT : Unless the release levers are locat ed i nside the rack frame, the module won ’t be m ounted correctl y . 112. Screw the release levers. 113. Boot the i nstalled PCI m odule. The system is defaulted to automatically boot the PCI module, once installed.
8-36 PCI BOARD Up to three PC I boards ca n be installed to the PCI modul e (however , one video boa rd is already installed in eac h module in sta ndard config uration).
8-37 Inst alling PCI Board Follow the procedure below to install the board to be conn ected to the PCI board slot. TIPS: T o install the PCI board, make sure the shape of the board connector matches with the shape of the PCI boar d slot connector . 114.
8-38 7. Align the terminal segment of the board with the connection of th e slot and insert the board slowly into the slot. TIPS: Check to see if the edge of the bracket (taper) is inserted into a slot of the chassis. In the case of a long boa rd, check also t o see if its other edge is inserted into the bracket guide.
8-39 8. Align the PCI board with the guide rail groove and insert the bo ard slowly . IMPORT ANT : If the insertion is unsuccessful, remove t he board once and retry installation. Note that if excessiv e force is applied to the board, it may be damaged.
8-40 10. In the case of a long board, slide the bracket to fasten the other edge of the board. 11. Install the t op cover to t he PCI modul e. 12. Install the PCI m odule. 13. Connect the network cable an d option cables . 14. Close the release leve r .
8-41 18. Use cable ties to fasten t he extra length of cables. Cable ties (included with cabinet).
8-42 Removing PCI Board Follow the procedure below to remove the PCI board. 19. Remove t he PCI modul e. 20. Remove t he PCI modul e’ s top cover . 21. Remove the PCI board ret ainer bracket to dismount the PCI board. In the case of a long board, uns crew the guide at the other edge and slide it to the fron t of the board.
8-43 Replacing PCI Board Follow the procedure below to replace t he failed PCI board. 32. Check the PCI board LED and identify the failed PCI board . When the PCI board is failed or incorrectly installed, the two LEDs associated with the PCI board slot are bein g turned of f.
8-44 Setup of Optional PCI Board IMPORT ANT : T o enable the fault-toleran t feature of the optional device, the iden tical devices must be installed to the same slots in groups 1 and 2, respectively . A video board is al ready installed to sl ot #1 as standard c onfiguration.
8-45 44. Mount the N8804-001P1 100BASE-TX ad apter to the slot with the same number in PCI module #1 a nd #2, and then start the OS. 45. Build a dual LAN configuration.
8-46 N8104-84 1000BASE-SX Adapter Consult yo ur sales person nel for detail s when purchasi ng this hardware. IMPORT ANT : Note the fol lowing ab out this pr oduct: It is advisable to add this product to such envi ronment that each system is used for a different purpose (ex.
8-47 PCI Board S tatus LED Indications LED indications Description Action Green Duplex is speci fied, however , the server works in simplex mode. Configure duplex. Reapply the dri v er. The PCI board is properly installed and operating in non-duplex mo de.
8-48 N8104-103 1000BASE-T Adapter Consult yo ur sales person nel for detail s when purchasi ng this hardware. IMPORT ANT : Note the fol lowing ab out this pr oduct: It is advisable to add this product to such envi ronment that each system is used for a dif ferent purpose (ex.
8-49 PCI Board S tatus LED Indications LED indications Description Action Green Duplex is speci fied, however , the server works in simplex mode. Configure duplex. Reapply the dri v er. The PCI board is properly installed and operating in non-duplex mo de.
8-50 Configure expanded LAN board Follow the procedure below to set the dual configur ation of the 100BASE-TX, 1000BASE-T , 1000BASE-SX. Make the following settings after mounting t he LAN boa rd according to the description of the “Installing PCI Board” in “PCI BOARD”.
8-51 Delete LAN board setting Follow the procedure below to delete the LAN board settin g. IMPORT ANT : Y ou need to login to the system as a user with a root authority to perform this operation. 1. If the LAN board whos e setting is to be deleted is operating, use the following command to stop it.
8-52 Check the st atus of the LAN board Execute the fol lowing comm and to check the status of the LAN board: >vndctl status Example.
8-53 Check the setting information (e.g., IP addresses) Execute the following co mmand to check th e configuration information (e.g ., IP addresses): >vndctl status slot_numb er Example.
8-54 Supplement Before using backu p devices: If any of following backup devices is used for in ternal SCSI connector of NEC Ex press5800/ft series, you may need to update your firmware fo r backup devices. If your bac kup device to be co nnected is any of the followin g models, refer to the manual_E.
8-55 (This page i s intentional ly left blank. ).
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Appendix A S pecifications NEC Express5800/320Lb NEC Express5800/320L b -R Item N8800-048E N8800-049E CPU T ype Intel ® Xeon™ Processor × 1 Clock/second cache 2.4GHz/512KB Number of pro c essors 1 Chipset Server Works Server Set III GC-LE 512MB (256MB × 2*) S tandard *Each module has two DIMMs in standard configuration.
A-2 (This page is intentionally left blank.).
Appendix B I/O Port Address The factory-set I/O port addre sses for the server are assi gned as follows: Address Chip in Use 00-1F 20-21 2E-2F 40-43 60 61 64 70-71 80-8F A0-A1 C0-DF E0-E9 F0 F1-FF 170.
B-2 Address Chip in Use CA4-CA5 CA6-CA-7 CD6 CD7 CF8, CFC CF9 F50-F58h BAR4+00-0F IPMI (SMI interface) IPMI (SCI/SW1 interface) Power managemen t index register Power management data register PCI configuration space Reset control General chipset EDMA2 PCI base address register 4 * Expressed in hexadecimal digits.
An important point after buying a device NEC Express 5800/320Lb-R (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought NEC Express 5800/320Lb-R yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data NEC Express 5800/320Lb-R - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, NEC Express 5800/320Lb-R you will learn all the available features of the product, as well as information on its operation. The information that you get NEC Express 5800/320Lb-R will certainly help you make a decision on the purchase.
If you already are a holder of NEC Express 5800/320Lb-R, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime NEC Express 5800/320Lb-R.
However, one of the most important roles played by the user manual is to help in solving problems with NEC Express 5800/320Lb-R. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device NEC Express 5800/320Lb-R along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
