Instruction/ maintenance manual of the product 320Lb NEC
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NEC.
Propr ietary Notice and Liability Disclaim er The information disclosed in this document, including all designs and related materi als, is the valuable propert y of NEC Solutions (America), Inc.
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Contents iii Contents Proprieta r y Notice Using This Guide Text Conventions ............................................................................................................... viii Related Docum ents ......................................
iv Contents Serial Port s........................................................................................................... 1-28 Real Time Clock .................................................................................................
Contents v Configuration Se tting s Menu ...................................................................................... 3-16 Host Adapter Se ttings Subm enu ......................................................................... 3- 16 SCSI Device Setting s Submenu .
vi Contents Checklist ...................................................................................................................... .. 5- 5 Diagnostic Proced ures ...............................................................................
Using This Guide vii Using This Guide This User’s Guide provides a quick ref erence to information about your fault-tolerant server syste m. Its goal is to familiarize you with your syste m and the tasks necessary f or system configuring and upgrading.
viii Using This Guide Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WA RN I N G W arnings alert you to s ituations that cou ld res ult in s erious persona l inj ury or los s of lif e.
Usin g This Gu ide ix Related Docum en ts In addition to this guide, the following sy stem documentation is included with your server either as el ectronic files on E XPRES S B UILDER or as p aper cop y shipped with your server. ! System Release Notes Release Notes provide you with the latest information about your system.
x Using This Gui de Safety Notices General Notices ! WA RN I N G Lithium batteries can b e danger ous. Im proper h andli ng of lith ium batteries m a y result in a n exp losion. D ispose of lit hium batteries as req uired b y loca l ord inance. Replace o nly with t he sam e or eq uiva lent t ype batter y.
Using This Guide xi ! Do not use damaged power cords. (Replace it with a ne w one of the same type.) ! In the U.S.A. and Canada, the power co rd must be a UL-listed detach able power cord (in Canada, .
xii Using This G uide Fire Related Notices ! CA UTI O N To prevent fires , and dam age to the equi pm ent and suppl y wiri ng, mak e s ure that the rated load of the po wer branch circ uit is no t exceede d. Eq uipm ent nam eplate ratings sh ould b e use d when addressi ng this concer n.
Using This Guide xiii Shock Related Notices ! WA RN I N G Do not ins ert a wir e or m etal obj ects in to a vent or disk drive slot. Ther e is a r isk of an elec tric s hock . Do not let water or f oreign o bjects (e.g., pi ns or paper clips ) enter the equi pm ent.
xiv Using This Guide Rack-mount Related Notices ! WA RN I N G To avoi d a risk of injuries, us ers s hould not att em pt to inst all the eq uipm ent into a rack . Installati on shou ld be p erform ed b y trained m aintenanc e pers onnel . It takes at least t wo peopl e to car ry or m aneuver a rac k.
Using This Guide xv Care and Handling Use the following guidelines to properl y handle and care for your system. Protect t he s ystem fr om extr emely low or h igh tem peratur es. Let the syst em warm (or cool) to r oom tem perature b efor e using it .
1 System Overview ! Overvi ew ! Fault-Tolerant Ha rd ware ! System Chassis ! PCI Module LEDs ! CPU Module LEDs ! PCI Board Slot Status LEDs ! Hard Disk LED ! LAN Connector LEDs ! System Components and.
1-2 System Overview Overview This server is we ll suited for Symmetric Multiprocessing (SMP) and Ente rprise class network server envi ronments and is a highly reliable, hi gh-powered, fault-tolerant, high-capac ity multiproc essing system based on the I ntel Xeon ® processor family.
System Overview 1-3 This server is designed for full redundanc y and hot plug replacement of all major subsystems. The system modules that can be replaced are identified as Customer Replaceable Units (CRUs) of which most are redund ant and hot pluggable.
1-4 System Overview As application requirements increase, you can expand your server with additional processors, additional memory, add-in boards and pe ripheral devices. Your server features th e following major components: ! Up to two high-performance Xeon 2.
System Overview 1-5 System Chassis The system chassis is a fabricated m etal structure. T he followi ng subsections des cribe the system chassis ex ternal view, i nternal view, and th e s ystem board set. Front Vie w (Be zel In stalled ) Figure 1-3 shows the front chassis featu res and controls visible with the front bez el installed.
1-6 System Overview 1 Front bezel A door t hat cov ers int ernal comp onent s. Y ou can lock it w ith the i nclude d secur ity key . 2 Key slot Insert the sec urity ke y in this slot to unlo ck the front b ezel. 3 S t abilizer s Part s for sta bilizing a tower-model unit.
System Overview 1-7 Fro n t Vi ew ( Bez el rem ove d) Figure 1-4 shows the front chassis featu res and controls visible with the front bez el removed. 12 3 4 5 6 7 8 9 1 2 3 4 5 7 8 96 Tower Model Rac.
1-8 System Overview 1 PCI module (f or group 1) A module that includ es a PCI bo ard and LAN controller. 2 PCI module (f or group 2) A module that includ es a PCI bo ard and LAN controller. 3 CPU module (for group 1) A module that includ es a CPU (pro cessor) and memory (DIM M).
System Overview 1-9 Rear View Figure 1-5 shows the rear ch assis features and controls visible. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Tower Model Ra.
1-10 System Overview 1 Serial port A conne ctor Connected to a device th at has a serial i nterfac e. For maint enance u se only . 2 AC inlet PC socket for plug ging a powe r cord. 3 Serial port B connector Connected to a device th at has a serial i nterfac e.
System Overview 1-11 CPU Module Figure 1-6 shows the internal components of the CPU Module. Both CPU modules in the server ar e identi cal. 1 2 3 4 5 6 7 8 9 10 1 1 Module han dle 2 Cooling fans 3 CPU.
1-12 System Overview CPU Module Board Figure 1-7 shows the major components of the CPU module board. 12 3 3 4 56 1 2 3 4 5 6 Group 1 Group 2 Group 3 CPU Module Board 1 Cooling fa n conne ctor 2 LED connector 3 Power conne ctor 4C P U s o c k e t # 2 5C P U s o c k e t # 1 6 DIMM socket s (Slots #1 to #6 fro m top to bottom).
System Overview 1-13 PCI Module Figure 1-8 shows the internal components of the PC I module. Both PCI modules in the server are identical . 1 2 3 4 5 6 7 8 1 Cooling fa ns 2 Power unit 3 AC inlet (in .
1-14 System Overview PCI Module Board Figure 1-9 shows the major components of the PC I module board. 1 23 4 5 6 7 8 9 1 SCSI connect or (ex ternal) 2 Configurati on jump er pin 3 Battery (lithiu m ba.
System Overview 1-15 Chassis Board Layout (Rack-mount Model) Figure 1-10 shows the location of the clock boa rd, I/O interfac e board and the back panel in the rack-mount model. In the tower model, these components are located at the lower rear of the plug-in modules.
1-16 System Overview PCI Module LEDs This section describes the LED indicators located in the PC I Module and will assist you in determining the appropriate action to take as the result of a specific LED indica tions. PCI Module LEDs include the Power LED, the BMC LED, the PC I Status LE Ds 1 and 2 and the Disk Access LED.
System Overview 1-17 LED indications Description Action Detected a fata l voltage error . Contac t your sale s agent . Detected a temperatur e error to be warned. If LCD display s some error message, r efer to the error message li st (see C hapter 5).
1-18 System Overview PCI Module Status LEDs (1 and 2) and Disk Access LED The PCI module has three LEDs that combined, indicate the status of the PCI modules and hard disks. These LEDs are located on the front of ea ch PCI module in the server and are described in Table 1-2.
System Overview 1-19 CPU Module LEDs This section describes the LED indicators assist you in determining the appropriate action to take as the result of a specific LED indications. PCI Module LEDs include the CPU Status L EDs 1 and 2. CPU Module Status LEDs (1 and 2) The two CPU module LEDs combined show the status of CPU modules.
1-20 System Overview PCI Board Slot Status LEDs Up to three PCI boards may be installed in each PC I Module. One of these slots is dedicated to the VGA graphics board. Re fer to Fi gure 1-5 for the location on the PC I board slot status LEDs. To show the status of PCI board slots, each PCI module has three status LEDs.
System Overview 1-21 LAN Connector LEDs Two LAN ports (connectors) located in the r ear of the server include two LEDs each: 100/10 LED (LAN connector 1) and 1000/100/10 LED (LAN conn ector 2) These LEDs show the transfer r ate of the network in use. Refer to Figure 1-5 for the location of the LAN connector LEDs.
1-22 System Overview System Components and M odule Set The following sections describe the s ystem components and module sets inside the server. CPU Modules The server has two CPU modules that provide Dual Modular Redundan cy (DMR). The CPU modules are numbered 1 and 2, left to ri ght as seen from the front of the tower system.
System Overview 1-23 Table 1-8. Features of the PCI module Feature Description PCI slots Three PCI ex pansion car d slots are avail able in the PC I module .
1-24 System Overview Table 1-9 summarizes the features o f storage ba ys and hard disk drives. Table 1-9. Features of the Storage Bays and Hard D isk Drives Feature Description Disk drives H ot pluggab le and redun dant .
System Overview 1-25 Floppy Disk Driv e A USB floppy disk drive is attached to the server. It allows you to read and write (save) data using flopp y disks. See Figure 1-11. The USB floppy disk drive accepts the followin g ty pes of flopp y disks: ! 2HD floppy disk (1.
1-26 System Overview Optional Components Optional components are described in the following subsections. Monitor, K eyboard, and Mouse The system does not require a monitor, ke yboard, or mouse for most server management functions other than the initial boot, system upgrading, or system troubleshooting.
System Overview 1-27 BIOS The BIOS and Setup Utility are located in the F lash EPROM on the CPU board and include support for s ystem setup and legacy device configuration. A number of securit y, reliability , and management fe atures also have been incorporated to meet vita l server needs.
1-28 System Overview SCSI Controlle r The PCI board includes an embedded Q Logic ISP12160A SCSI dual channel controller for supporting the hard disk drives in the storage ba ys. It is a 64-bit direct memor y access (DMA) bus master and a 64-bit PCI bus at 33 MHz.
System Overview 1-29 Baseboard Management Controller s (BMC) Server management is concentrated in the Baseboard Management Controllers ( BMC). The BMCs and associated circuitr y are powered from a 5Vd c standb y voltage , which remains ac tive when system power is switched of f, but the ac power source is still on and connected.
1-30 System Overview The external device I/O connectors located on e ach PCI module (see Figure 1-6) provide support for two LAN ports and a SCS I connector for connecting ex ternal SCSI devices.
2 Setting Up the System ! Overvi ew ! Selecting a Site ! Unpacking the System ! Installation ! Connections ! Connecting the Power Cord(s ) ! Basic Operation ! Power ON ! Power OFF ! POST Check ! Force.
2-2 Settin g Up the Sys tem Overview This chapter describes how to sel ect a site, unpack the server, m ake cable connections, and power on the tower-b ased or rack-mount server u nits. Selecting a Site The server operates reliabl y in a typical office environm ent.
Setting Up the System 2-3 Unpacking the System ! WA RN I N G Your ser ver weig hs ap proxim atel y 132 pounds (60 k g). If your ser ver cont ains num erous option al boar ds and peripher al dev ices, it will wei gh m ore. T o avoid personal injur y, mak e sure you have s om eone help you lif t or m ove the server .
2-4 Settin g Up the Sys tem Installation This section describes installation of your server. Tower Model IMPOR T A NT : The server is a precision ins trument. Handle it with care. Select a suita ble location for the towe r model. CAUTIO N Observe the follow ing instructio ns to use this e quipment s afely.
Setting Up the System 2-5 ! A location where corrosive gas (sodium chloride, sulfur dioxide, hydrogen sulfide, nitrogen dioxide, or oz one) is generated, or a location that is close t o chemicals or ex posed to chemic als. ! A location whose floor is covered with non-antistatic ca rpet.
2-6 Settin g Up the Sys tem After installing the server, open its front door and install the CPU and PC I modules. For details, see the following section “Installation of Rack-mount Model.” Proce dures are ba sically the same for the tower model, e xcept that its modules are mounted verticall y instead of horizontally.
Setting Up the System 2-7 Installation of Rack-mount Model IMPOR T A NT : The serv er is a precision ins trument. Handle wi th care. Mount the server in a rack that conforms to the E IA standards. To install a rack, contact your sales agent or m aintenance personnel.
2-8 Settin g Up the Sys tem W A RNING Observe the follow ing instructio ns to use the serv er safely . Failure to follow these instru ctions could lea d to a de ath or ser ious i njury. ■ Do not inst all the equipment in non-d esignat ed places . ■ Do not con nect the ground w ire to a gas p ipe.
Setting Up the System 2-9 ! A location that is close to equipment that causes power noises (e. g., sparks caused b y power-on/off using a relay). If you must install the server close to such equipment, request your sales agent for separate power cabling or noise filter insta llation.
2-10 Settin g Up the Sys tem IMPOR T A NT : ! Power of f the s erver before connecting periph eral devices, wi th the exception of peripherals w ith USB interface. Connecting a pow ered peripheral devi ce to the powered server will cause malfunctions and failures.
Setting Up the System 2-11 After connecting cables to PC I modules, secure them with the cable ties. When completing connections to peripheral equipment, secu re the cables with the cable tie provided on the server.
2-12 Settin g Up the Sys tem Basic Operati on This section describes basic operation procedu res of the serv er. Locking and Unlocki ng the Front Bezel The front bezel covers built-in components of the server su ch as the POWER switch, CD-ROM drive, and hard disks.
Setting Up the System 2-13 Rack-mount Model The rack-mount model server is equipped with a det achable front b ezel. See Figure 2-4. Detach Follow the steps be low to detach the fr ont bezel: 1. Insert the security key into the slot a nd turn it with a little pre ssure to release the lock.
2-14 Settin g Up the Sys tem Power ON Follow the steps below to turn on the power. (A rack-mount model is shown here for conveni ence of ex planation. However, the steps are the s ame for a tower model except that the modules are mounted vertic ally. 1.
Setting Up the System 2-15 Power OFF Follow the steps below to turn off the power. If the server is plugged to a UPS, see manuals included with the UPS or the application that controls the UPS. 1. Perform a normal shutdown from Windows 2000 Advanced Server.
2-16 Settin g Up the Sys tem Flow of POST This section walks you through how POST is performed. 1. When you power on the server, one select ed CPU/PCI module will start up. POST will be performed on this selected CPU/PC I module. 2. Memory check starts.
Setting Up the System 2-17 If multiple SCSI controller boards are mounted on the PC I bus, the SCSI BIOS star tup message will appear for these boards in nume rical order (PCI #1, PCI #2, PCI #3…). 6. The screen shows SCSI ID numbers used by the connected SCS I devices.
2-18 Settin g Up the Sys tem Forced Shutdown and Cle ar Read this section if your server does not operate as expected, or if you want to return all se tup values to those made at shipme nt.
3 Configuring Your Sy stem ! Configuring Your System ! BIOS Setup Utility ! Fast! Util Utility ! Configuring System Jumpers.
3-2 Configuring Your System Configuring Your System Configuration a nd setup utilities are used to change your syste m configuration. You can confi gure your system, as well as option boards you may add to your system, using the BIOS Setup Utility.
Configuring Your System 3-3 BIOS Setup Utility The BIOS Se tup Utility is used to c hange system configuration par ameters. The utility is r esident in the sy stem FLASH memory and does not require a diskette or an operating system present to run. Using the BIOS Setup Utility You access the BIOS Setup utility when you turn on or reboot your system.
3-4 Configuring Your System Table 3-1 Setup Menu Value Keys Ke y Function in Setup M enu F1 or Alt-H Get Help about an ite m. ESC Exit the curren t menu and return to the pr evious me nu. Left or righ t arrow keys M ove between menus. Up or down arrow keys Move cursor up and down.
Configuring Your System 3-5 Main Menu Feature Choices or Display Only Description Your Setting Processor Ty pe ——————— (Display Only). Shows the type of proce ssor in stalled. Processor Spee d XXX MHz (Display Only) . Indicat es the processor speed .
3-6 Configuring Your System Advanced Menu Feature Description Your Setting Advanced Refer to Adv anced Subme nu. Processor Information Refer to Proce ssor Inform ation Submen u Memory Information Refer to Memory Inf ormation Sub menu. Peripheral Co nfigurat ion Refer to Perip heral Conf iguration Submenu.
Configuring Your System 3-7 Advanced Subm enu Feature Choices or Display Only Description Your Setting Boot-time Diagno stic Screen: Disabled Enabled Display s the diagno stic scre en during POST instead of the Logo. The B oot-Time diagnost ic scr een is automatical ly enabled if redirection or R OM pilot is enabled.
3-8 Configuring Your System Mem ory Inform ation Subm enu Feature Choices or Display Only Description Your Setting DIMM #1 - #6 Siz e: (Display Only). Show s the memo ry si ze of DI MM install ed. DIMM #1 - #6 Spe ed: (Display O nly). Show s the clock spe ed of D IMM installed.
Configuring Your System 3-9 Monitori ng Confi guration Subm enu Feature Choices or Display Only Description Your Setting Option ROM Scan Monitoring D isabled Enabled Disab les and ena bles the O ption ROM Scan M onitoring Feature.
3-10 Configuring Your System Keyboard Fe atures Subm enu Feature Choices or Display Only Description Your Setting Numlock Au t o On OFF Selects the p ower-on sta te for Numlock. Key Click Disabled Enabled Disab les or enabl es key click. Keyboard Auto- repeat Rate 10/sec 6/sec 2/sec Selects key rep eat rate.
Configuring Your System 3-11 Security Menu Note: Enab ling t he Su pervisor Pass word f ield req uires a pass word for en tering Setup. T he pass words ar e not cas e sensiti ve. Feature Choices or Display Only Description Your Setting Supervisor Password i s Clear Status only, user ca nnot mo dify .
3-12 Configuring Your System Feature Choices or Display Only Description Your Setting Power Switch Mas k Masked Unmasked Determi nes w hether pow er switch is masked or unma sked.
Configuring Your System 3-13 *Pressing the P ower switc h for at least 4 seconds shuts down power to the server. Therm al Sensor Subm enu Feature Choices or Display Only Description Your Setting Thermal Sensor Disabled Enabled When enabled deter mi nes if the BIOS w ill disable boot (if temperatur e is not w ithin a safe rang e).
3-14 Configuring Your System Feature Choices or Display Only Description Your Setting Size [0] Size of ft M emory is sp ecified (M B) Start Address - Shows the start addre ss of ft M emory (v iew only.
Configuring Your System 3-15 Fast!Util Utility The Fast!Util utility detects the SCSI host adapter s on the PCI board and on option SCSI controller boar ds. However, the Fast!Util is only used when an optional SCSI Controller is installed and is used ma inly to set the tra nsfer rate of connected SCSI device.
3-16 Configuring Your System Configurati on Settings Menu The Configuration Settings Menu lists the following se lections. Configuration Settings Menu Host Adapter Setti ngs SCSI Device Settings SCSI .
Configuring Your System 3-17 SCSI Device Settings S ubmenu Feature Choices or Display Only Description Your Setting Disconne cts OK Yes No Specify w hether the disconnect ion of SCSI d evices from the SCSI b us is enabled or disabled. Check Parity Yes No Specify w hether the parity check is provided or is not provided.
3-18 Configuring Your System SCSI Bus Se ttings Submenu Feature Choices or Display O nly Description Your Setting SCSI Bus SCSI ID 0, 1, 2, 3, 4, 5, 6, 7 , 8, 9, 10, 11, 12, 13, 14, 15 Specify the SCSI bus ID value. Value 7 is s et for SCSI Bus 0 a nd value 6 is set for SCSI Bu s 1.
Configuring Your System 3-19 Selectable B oot Se ttings Su bmenu Feature Choices or Display O nly Description Your Setting Selectable SCSI Boot Enabled Disabled Specify whether the boot from the SCSI device can be se lected or not selecte d. SCSI Bus 0 1 Select the bu s to whic h the st arted SCSI device is conne cted.
3-20 Configuring Your System SCSI D isk Util ity When "Sca n SCSI Bus" is sele cted in the "Fast!Util Options Me nu" the utility menu appears that is used to format or verif y the connected SCS I devices. ! CA UTI O N Devices c an be proc essed in SC SI bus es and SCSI IDs .
Configuring Your System 3-21 The "Configura tion Settings Modifie d" screen selections a re as follows. Configuration Settings M odified Save Changes Do not sav e changes The termination sc reen "Exit Fast! UTIL" selec tions are as follows.
3-22 Configuring Your System Configuring System Jumpers Before You Begin Only a qualified technical person should p erform the procedu res in this section. ! CA UTI O N Electrost atic d ischarge (ESD) can d am age the s ystem boards. Modif y system boards onl y at an ESD work station .
Configuring Your System 3-23 Table 3-1 lists the Sy stem Jumpers and their factory default settings. ! CA UTI O N DO NOT change a ny oth er switc h jum per settin gs. An y change m a y cause the ser ver to f ail or m alf unction. Table 3-1. System Jumper Sum mary Jumpers Function Jumper On/Off (default in bold) What it does at sy stem reset.
3-24 Configuring Your System Moving System Jumpers ! CA UTI O N Before do ing th e proce dures i n this s ectio n, mak e s ure that your s ystem is powered off and unplu g the AC p ower c ords from the back of the c hassis. F ailure to discon nect po wer before m oving t he jum pers can res ult in person al inj ury an d equipm ent dam age.
Configuring Your System 3-25 Clearing CMOS and Passwo rd To clear CMOS and password: 1. Perform steps 1 through 5 of subsection Modifying the PCI Board in chapter 4. 2. Remove the spare jumper from pins 11 and 12 on system jumper block, see Figure 3-1.
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4 CRU Replacement and Upgrades ! General Information ! Precautions ! Preparing Your System For Upg rade ! Opening And Closing The Front Bezel ! Replacing CPU Modules ! Replacing Or Adding Processors !.
4-2 CRU Replacement and Server Upgrades General Information This chapter c ontains procedures for removing and insta lling customer- replaceable units (CRUs) and step-b y-step instructions for upgrading your server s ystem. When you disassemble any part of the serv er, note the orientation and placement of an y cables or shielding that you remove.
CRU Replacement and Server Upgrades 4-3 Precautions The following warnings and cautions appl y throughout this chapter. Onl y a technicall y qualified person should integrate and configure the s ystem.
4-4 CRU Replacement and Server Upgrades ! CA UTI O N Electrostatic disc harge (ESD) and ESD protection. ESD can dam age disk drives , boards , and other par ts. T his system can withs tand n orm al levels of en vironm ental ESD while you are hot-s wappi ng SCSI har d dri ves or hot- swapping a fail ed fan m odule or power s uppl y.
CRU Replacement and Server Upgrades 4-5 Preparing Your System for Upgrad e Always observe the following guidelines when replacing or installing devices in your system. ! Your fault-tolerant server allows you to remove, install, and replace devices while the server is in continuous operation.
4-6 CRU Replacement and Server Upgrades Opening and Closing th e Fron t Bezel The front bezel covers built-in components of the server su ch as the POWER switch, CD-ROM drive, and hard disks. The tower model server has a door -t ype bezel (it can also be detached ).
CRU Replacement and Server Upgrades 4-7 Rack-mount Model The rack-mount model server is equipped with a det achable front b ezel. See Figure 4-2. Detach Follow the steps be low to detach the fr ont bezel: 1. Insert the security key into the slot a nd turn it with a little pre ssure to release the lock.
4-8 CRU Replacement and Server Upgrades Replacing CPU Modules Your system contains two redundant CPU modules that are a ccessible from the front of the server unit. The following subsections pr ovide the procedures for removing and insta lling CPU modules.
CRU Replacement and Server Upgrades 4-9 5. Pull the release levers to their unlocked position. This disconnects the CPU module from its backplane. Then pull the CPU module out of the chassis until the locking latch engages. Se e Figure 4-5. Locking latch Figure 4-5.
4-10 CRU Replacement and Server Upgrades Figure 4-6. Locking the CPU Module in the Chassis. 5. Hand-tighten the two thumbscrews that fasten the CPU module locking latches to the c abinet. Note: Hand-ti ghten t he thum bsc rews onl y as m uch as required to acti vate th e inter lock s witch that allows p ower t o be applie d to the CPU m odule.
CRU Replacement and Server Upgrades 4-11 Replacing or Adding Processo rs The following subsections pr ovide the procedures for removing and insta lling the Xeon processor.
4-12 CRU Replacement and Server Upgrades Figure 4-7. Removing the Three Screws Securing the Top cover of the CPU Module 4. Locate the two processor sockets on the CPU board inside the CPU module. See Figure 4-8. CPU #2 CPU #1 Figure 4-8. CPU Board Component Locations 5.
CRU Replacement and Server Upgrades 4-13 Figure 4-9. Removing the CPU Air Duct 6. Raise the lever on the socket to its up position. See Figure 4-10. Figure 4-10. Raising the Socket Lever 7. Position the processor over the processor socket so that its pins align with the socket holes.
4-14 CRU Replacement and Server Upgrades Figure 4-11. Installing the Processor 8. Gently apply pressure equally over the top surface of the processor until it seats in the socket. The processor should fit, do not force th e processor into the socket. Push the soc ket lever down until it snaps into the locked position.
CRU Replacement and Server Upgrades 4-15 Figure 4-13. Installing the Therma l Cooling Sheet 10. Position the heat sink on the processor. See Figure 4-14.
4-16 CRU Replacement and Server Upgrades W hile ensuring the heat sink is level and secure with one hand, sn ap one end of the clip down over the corr esponding tab on the retention module (3). Then snap the opposite corner clip (4). Snap th e remaining end of the clips down over the corresponding tabs (5) (6).
CRU Replacement and Server Upgrades 4-17 ! WA RN I N G If the s ystem was run ning, a n y processor a nd heat s ink installe d is hot. To a void t he poss ibilit y of a bur n, let t he components cool f or 10 m inutes befor e contin uing with these procedures .
4-18 CRU Replacement and Server Upgrades 11. Install the CPU module into the system cabinet following procedures previously deta iled in this chapter . 12. Power on the CPU module and reboot the s ystem to ensure POST does not display any erro r messages.
CRU Replacement and Server Upgrades 4-19 Replacing or Adding DIMMs The following subsections provide the procedu res for confi guring and upgrading system memory. Use these procedu res when replacing or addin g dual inline memory modules (DIMMs) to your system.
4-20 CRU Replacement and Server Upgrades Installing DIMMs When properl y installed, the DIMM module is oriented at an angle of 90 degrees relative to the CPU board. 1. Remove the appropriate CPU module from the server chassis. See Removing a CPU Module earlier in this c hapter.
CRU Replacement and Server Upgrades 4-21 Figure 4-20. Installing a DIMM 9. Repeat steps 5 through 8 to install additional DIMMs. 10. Install the CPU module top cover removed in Step 2, securing it with three screws. 11. Install the CPU module into the system cabinet following procedures previously deta iled in this chapter .
4-22 CRU Replacement and Server Upgrades 5. If you are replacin g DIMMs, perform Installing DIMMs earlier in this chapter, otherwise continue with the nex t step. 6. Install a DIMM cover in the now empt y socket. See Instal ling DIMMs earlier in this chapter.
CRU Replacement and Server Upgrades 4-23 LED 1 LED 2 Thumbscrews Figure 4-22. PCI Module Status LED Indicators 4. Disconnect (if connect ed) all P CI cables and t he netwo rk cable from th e rear of the PCI module. 5. Unscrew the knurled screws s ecuring the locking handle to the PC I module.
4-24 CRU Replacement and Server Upgrades Installi ng a PCI Module 1. Observe the safet y and ESD precautions listed at the beginning of this chapter. 2.
CRU Replacement and Server Upgrades 4-25 Installing PCI Adapter Boards This subsection describes how to install PCI adapter boards. Us e these procedures when addin g or replacing PCI adapter boards in your system.
4-26 CRU Replacement and Server Upgrades 3. Remove the top cover of the CPU module by sliding it slightly towards the rear of the module until it stops and its hooks disengage from the tab slots in the module chassis and then pull it straight up. See Figure 4-26.
CRU Replacement and Server Upgrades 4-27 Rear Slot Cover PCI Board Retainer Bracket Figure 4-28. Rear Slot Cover and Retainer Bracket Loca tions 8. Holding the PCI board by its top ed ge or upper corners, firml y press the board into the PCI expansion slot on the PCI module board.
4-28 CRU Replacement and Server Upgrades PCI Board Retainer Bracket Figure 4-30. Installing the PCI Board Retaining Bracket. 10. If installing a long PCI board, slide the bracket towards the rear of the module to fasten the other ed ge of the board. Tighten the bracket scr ew.
CRU Replacement and Server Upgrades 4-29 Installing a Hard Disk Drive 1. Observe the safet y and ESD precautions listed at the beginning of this chapter. 2. Unlock and open the front bezel on the tower cabin et or front bezel on the rack-mount s ystem.
4-30 CRU Replacement and Server Upgrades 7. Secure the drive in the drive carrier with the four screws supplied with the disk drive. See Figure 4-33. Figure 4-33. Mounting the Hard Drive into the Drive Carrier 8. Firmly hold the hard disk drive (with the tray provided) and handle, and insert it into the slot.
CRU Replacement and Server Upgrades 4-31 Removing a Hard Di sk Dri ve 1. Observe the safet y and ESD precautions listed at the beginning of this chapter. 2. Unlock and open the front door on the tower cabinet or f ront covers on the rack-mount s ystem.
4-32 CRU Replacement and Server Upgrades Hot-Swapping a Hard Drive If you are swapping out a fault y hard drive, you can determine which drive to remove b y checking its Disk Dri ve Status LEDs. See “St atus LED Indicator Descriptions” in Chapter 1.
5 Problem Solving ! Problem Solving ! Static Precautions ! Troubleshooting Checklists ! Diagnostic Procedures ! Specific Problems and Corrective Actions ! Problems with the Network ! PCI Installation .
5-2 Pro blem S olv ing Problem Solving This chapter helps you identify and solve problems that ma y occur during system installation or while using your system. The first sec tion of this chapter tells y ou how to reset your s ystem in the event of problems.
Prob lem S olv ing 5-3 Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the s ystem hardware and softwar e have been running correctly.
5-4 Pro blem S olv ing Running New Appli cati on Software Problems that occur when you run new application software are usuall y related to the software. Fault y equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following c hecklist.
Prob lem S olv ing 5-5 After System Has Been Running Correctl y Problems that occur after the s ystem hardware and software hav e been running correctly often indicate equipment failure. However, man y situations that are eas y to correct can also caus e such problems.
5-6 Pro blem S olv ing Diagnostic Procedure s This section provides a more detailed approach to diagnosing and id entifying problems and then locatin g their sources. Error C heck ing Each time you tur n on the system, POST (Power- On-Self-Test) r uns automatically and checks all boards, processors, ke yboard, and mouse.
Prob lem S olv ing 5-7 Monitori ng POST Each time you tur n on the system, the Power- On Self-Test (POST) runs automatically and checks the CPU modules, PCI modules, keyboard, mouse, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
5-8 Pro blem S olv ing POST Keys and Errors Action/Messa ge Descriptio n If POST Beeps Bef ore Video Appear s Initializat ion fail ed before video ini tializ ed. Most be ep cod e errors are fatal; initia lization cannot c ontinue. R efer to t he section “Error M essag es” in t his ch apter.
Prob lem S olv ing 5-9 Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ! Power LED does not light ! No beep or incorr ect beep pa.
5-10 Pro blem S olv ing No Characters Appear on Screen Check the foll owing: ! Is the keyboard wor king? Check to see if the Num Lock light is functioning. ! Is the video display monitor plugge d in and turned on? Many modern video monitors shut down when inactive and ma y require a moment to warm up when activated.
Problem Solving 5-11 Diskette Drive Activi ty LED Does Not Light Check the foll owing: ! Are the diskette drive's power and si gnal cables properly installed? ! Are all rele vant switches and jum.
5-12 Pro blem S olv ing CD-ROM Driv e Acti vity Li ght Does Not Li ght Check the foll owing: ! Is the power and signal cabl e to the CD-ROM drive properl y installed? ! Are all rele vant switches and .
Problem Solving 5-13 Problems with the Network Diagnostics pass, but the connection fails: ! Make sure the network cable is se curel y attached. The controller stopped working when an add-in adapter was installed: ! Make sure the cable is connect ed to the port from the onboard netwo rk controller.
5-14 Pro blem S olv ing Error Messages an d Be ep Codes This section describes the MWA/ESMPRO error messa ges, POST error codes and messages, and the POST error beep cod es.
Problem Solving 5-15 ST A TUS LE D Error Message Color State Suspected module Description Procedure = A = = A = = A = = A = AmbientTempAlm00 Am ber B l i nk CPU module T emperature alarm (lower limit .
5-16 Pro blem S olv ing Error Message S T A T U S LED Suspected module Description Procedure Cor0 +5.0vAlm 09 Amber Lit PCI module #1 Fatal 5 -V power voltage alarm (upper limit ) Cor0 +5.0vsAlm 00 Amber B link PCI module #1 5 -V power voltage alarm (lower limit) Cor0 +5.
Problem Solving 5-17 ST A TUS LE D Error Message Color State Suspected module Description Procedure Cor0 -12vAlm 09 Amber Lit PCI module #1 Fatal -12-V power voltage alarm (upper limit ) Cor0 Bus PERR.
5-18 Pro blem S olv ing ST A TUS LE D Error Message Color State Suspected module Description Procedure Cor1 +3.3vAlm 02 Amber Lit PCI modul e #2 Fatal 3.3 -V power voltage alarm (lower limit ) Cor1 +3.3vAlm 07 Amber B link PCI module #2 3.3 -V power voltage alarm (upper limit) Cor1 +3.
Problem Solving 5-19 ST A TUS LE D Error Message Color State Suspected module Description Procedure Cor1 offline Green Blink PCI module #2 PCI modul e logical ly isolated S tart the PCI module by f t sever utility or dismount and remount that modul e.
5-20 Pro blem S olv ing ST A TUS LE D Error Message Color State Suspected module Description Procedure CPU0 +1.5v Alm 07 Amber B link CPU module #1 1.5 -V power voltage alarm (upper limit) CPU0 +1.5v Alm 09 Amber Lit CPU module #1 Fatal 1.5 -V power voltage alarm (upper limit ) CPU0 +2.
Problem Solving 5-21 ST A TUS LE D Error Message Color Stat e Suspected module Description Procedure CPU0 FA N Alm 01 Am ber Blink CPU module #1 Cooling f an1 alarm CPU0 FA N Alm 03 Am ber Blink CPU m.
5-22 Pro blem S olv ing ST A TUS LE D Error Message Colo r State Suspected module Description Procedure CPU00 Temp Alm 00 Amber Blink CPU m odule #1 CPU#1 temperat ure alarm (lower limit ) CPU00 Temp .
Problem Solving 5-23 ST A TUS LE D Error Message Colo r State Suspected module Description Procedure CPU2 +2.5VcAlm 00 Amber Blink CPU m odule #2 2.5-V power voltage alarm (lower limit ) CPU2 +2.5VcAlm 02 Amber Lit CPU module #2 Fatal 2.5-V power voltage alarm (lower limit ) CPU2 +2.
5-24 Pro blem S olv ing ST A TUS LE D Error Message Color State Suspected module Description Procedure CPU2 offline Green Blink CPU module #2 The CPU module has been logical l y disconnect ed. Start the PCI module by ft sever utilit y or dismount and rem ount that modul e.
Problem Solving 5-25 ST A TUS LE D Error Message Colo r State Suspected module Description Procedure = D = = D = = D = = D = DUMP Request! Off - DUMP switch request Contact your s al es agent. = F = = F = = F = = F = FRB Processing Off - Duri ng P OST execution or OS start processing The server is operating normall y .
5-26 Pro blem S olv ing POST Erro r Codes and Messages Whenever a recov erable er ror occurs durin g POST, B IOS displays a message on the video display screen to indicate both status and error conditions and causes the sp eaker to beep as the message app ears.
Problem Solving 5-27 Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0230 System RAM Failed at o ff set D IMM is faulty . • Replace DIM M . • Replace th e CPU mo dule board. 0231 Shadow RAM Failed at o ff set DIMM is faulty .
5-28 Pro blem S olv ing Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B22 CPUs are inst all ed out of order CPU is faulty . • Replace th e CPU. 0B28 Unsupported Processor detected on Pro cessor 1 The processor (CPU) not supported by this serv er is inst alled in Pro cessor 1.
Problem Solving 5-29 Error Code and Message Description Action 0B80 BMC M emory Test Faile d 0B81 BMC Firmw are Code Area CRC check failed 0B82 BMC core Hardware fa ilure 0B83 B MC IBF or O BF check fai led BMC is faulty . • Replace the PC I modu le board.
5-30 Pro blem S olv ing Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0B93 B MC SD R Repository e mpty 0B94 IPMB signal line s do not respond 0B95 BMC FRU device failure 0B96 B MC SD R Repository fa ilure 0B97 B MC SEL dev ice fail ure BMC is faulty .
Problem Solving 5-31 Error Code and Message Description Action 0BDE 5th SMBus tim eout 0BDF 6th SMBus dev ice ad dress not acknow ledged 0BE0 6th SMBus dev ice Error detected 0BE1 5th SMBus tim eout 0.
5-32 Pro blem S olv ing Table 5-3. POST Error Codes and Messages (continued) Error Code and Message Description Action 0C00 Rompilot r eports err or number xx • Configurati on error in SETUP . • CPU/PCI modu le board is faulty . • Re-configur e Rompil ot.
Problem Solving 5-33 Table 5-2. Post Error Beep Codes Beeps Error Recommended A ction 1-2-2-3 ROM C hecksum Error Contact y our serv ice repr esentativ e to re place t he CPU module. 1-1-2-4 ROMEXEC Code Error 1-3-1-1 DRAM Refresh Test Error Check if DIM M board i s insta lled correct ly.
5-34 Pro blem S olv ing How to Identify BIOS and BMC Revision Le vels To help you identify your system's current BIOS and BMC revision levels, refer to the following subsections.
A Technical Specifications ! Server Unit.
A-2 Technical Specif i cati ons This appendix provides the technical specifications for your server unit. Server Unit Table A-1 lists the se rver unit tec hnical specific ations. Table A-1. Server Unit Technical Specifications Item Specification Chassis Dimensio ns Tower-Based Sy stem: Width: 8.
Technical Specificati ons A-3 Table A-1. Server Unit Technical Specifications (Continued) Item Specification Chipset Server W orks Server Se t III GC-LE Graphics (VRAM ) Intel ® CT69000 (2 M B VRAM) .
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B I/O Port Addresses ! I/O Port Addresses.
B-2 I/O Port Addresses I/O Port Address The factory-set I/O port address es for the s erver are assigned as follows: Address Chip in Use 00-1F 20-21 2E-2F 40-43 60 61 64 70-71 80-8F A0-A1 C0-DF E0-E9 .
Glossa ry 1 Glossary A AC (Altern ating C urrent) The ty pe of cur rent av ailable i n wall ou tlets. All com puters m ust convert alternat ing curren t to di rect cu rrent to o perat e. See also D C. address A label, nam e, or num ber that i dentifie s a loc ation in com puter m emory .
2 Glossary BM C (Baseboard Ma nagem ent Contro ller) Con tains all of the server m anagem ent function s. One major func tion of th e BMC is to m onitor system m anagement events and log their occurrence in the System Ev ent Log (SEL). boot The pro cess of loa ding the opera ting sy stem into m emory .
Glossa ry 3 CRT (Cathode- Ray Tube) The type of video d isplay used in m onitors for desk top com puters. D DC (Direct Current ) The ty pe of curren t avai lable in the rech argeab le bat tery pack s used in portable com puters. See a lso AC. default The facto ry setting your com pute r uses unles s you ins truct it otherw ise.
4 Glossary EM S (Expanded Mem ory Specificati on) A method o f accessing m emory beyond the 640K lim it of DOS by exchang ing data in and out of m ain m emory at hig h speeds. Som e software require s EMS to o perate . EPROM (Erasable Pr ogramm able Read- Only Memory) A ty pe of m emory dev ice that is usual ly used to stor e system BIOS code.
Glossa ry 5 H hard disk drive See disk driv e. hard ware The physic al par ts of your com pute r, includ ing th e key board, monitor, disk drives, c ables, and circui t cards. hot swap A method used to inse rt or rem ov e SCSI disk driv es into or from an ope rating bus.
6 Glossary LED (Light- Em itting Diod e) A sm all el ectronic d evice that g lows when current f lows thro ugh it. LPT1 or LPT2 The nam e you can assig n a para llel po rt to specify its addr ess. See a lso paral lel port. LVD Super- fast U ltra 2 SCSI Low Voltag e Differen tial (LVD ) Paralle l SCSI In terface.
Glossa ry 7 P parallel port The connec tor on th e back of your com puter tha t allows th e transfe r of da ta betwe en the computer an d a para llel dev ice, such as a paral lel print er. partition The proces s of div iding the s torag e space on a ha rd disk into sep arate areas so that the operating system treats t hem as separate d isk dr ives.
8 Glossary registe red SDR AM A type of SDRAM co ntaining an additional bu ffer that allows m em ory to run f aster. See also RAM and SD RAM. ROM (Read-O nly Mem ory) A ty pe of m emory device tha t usually is used to store sy stem BIOS code. This code canno t be alte red and is no t lost wh en the c omputer i s powered off .
Glossa ry 9 soft ware Program s with speci fic funct ions, such as word processi ng, dat a base m anagem ent, comm unications, and op eratin g system . SR AM (Static RAM) A temporary stor age area fo r data a nd progr ams. This ty pe of m em ory does not need to be refre shed, but it is los t when the com puter is powered o ff.
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Equipment Log 1 Equipment Log Use this equipment log form to record pertinent inform ation about your s ystem. You will need some of this information to run the System Setup Utility.
2 Equipment Log Component Manufa cturer Name & Model Serial Numb er (if available) Date Installed Server CPU M odule 1 Module Board 1 Processor 1 Processor 2 DIMM Slot 1A DIMM Slot 1B DIMM Slot 2A.
Equipment Log 3 Component Manufa cturer Name & Model Serial Numb er (if available) Date Installed Modem Diskette Drive Network C ontroller 1 Network C ontroller 2 RAID Control ler SCSI Controller .
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Index-1 A Advance m enu configuring in setu p, 3- 6 B Baseboard m anagem ent (BMC), 1-29 Beep codes, 5- 14, 5-33 BIOS, 1-27, 3-3 BIOS and BMC revis ion levels how to iden tify, 5- 34 Boot menu configu.
Index-2 PCI insta llation tip s, 5-13 power LED, 5-9 Processo rs descrip tion, 1- 26 R Real tim e clo ck, 1- 28 S SAF-TE contro ller, 1- 26 SCSI contro ller, 1- 28 Security m enu configuring in Setup,.
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An important point after buying a device NEC 320Lb (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought NEC 320Lb yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data NEC 320Lb - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, NEC 320Lb you will learn all the available features of the product, as well as information on its operation. The information that you get NEC 320Lb will certainly help you make a decision on the purchase.
If you already are a holder of NEC 320Lb, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime NEC 320Lb.
However, one of the most important roles played by the user manual is to help in solving problems with NEC 320Lb. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device NEC 320Lb along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
