Instruction/ maintenance manual of the product 140He NEC
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00 0 Proprietary Notice an d Liability Disclaimer The information disclosed in this document, incl uding all designs and related materials, is the valuable property of NEC Computers Internat ional and/or its licensors.
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Keep this User ’s Guide at hand for qui ck reference at anytime necessary . SAFETY INDICA TIONS Follow the instructions in this User’s Guide for your safety to use the server. The server contains components with possibl e danger, hazards that may cause by ignor ing warnings, and preventive actions against such hazards.
SYMBOLS USED IN THIS USER'S GUIDE AND W ARNING LABELS Attentions Indicates that improper use ma y cause an electric shock. Indicates that improper use may cause perso nal in jury. Indicates that improper use may cause finger s to be caught. Indicates that improper use ma y cause the clip of a han d.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursua n t to Part 15 of the FCC Rules. These limits are designed to pr ovide reasonabl e protection against harm ful interference when the equipment is operated in a com mercial environm ent.
Moment ary voltage d rop prevention: This product may be a ffected by a m o mentary volt age drop caused by lightning. T o prevent a mome ntary voltage drop, an AC uninterr upt i bl e p owe r supply (UPS) unit sh oul d be used. Notes: (1) No part of this manual may be reproduced in any form without the prior written permission of NEC Corporation.
i PREF ACE W elcome to the Expre ss5800/140 He server . The Express5 800 server holds powe rful performance and e mploys t he latest technol ogy to im plement a computer f or the next generation.
ii ABOUT THIS USER'S GUIDE This User ’ s Guide is a guide for pr oper setup and use of the server . This User ’ s Guide also covers usefu l procedures for dealing with difficulties and problems that may arise du ring setup or operation of the server .
iii Appendix C IRQ and I/O Po rt Addre ss provides a list of factory-set IRQs and I/O port addresses assigned. Appendix D Installing Windows Server™ 2003 x64 Editions describes how to install Microsoft® Windows Server™ 2003 x64 Editions without us ing E xpress Setup.
iv CONTENTS Preface ........................................................................................................................ ................................................... i About This Us er's Guide ..........................
v Setting Up Y our Server .................................................................................................... 3-1 Setup Flow .............................................................................................................
vi Power Cons ole Plus ............................................................................................................. .................................... 6-17 Major Fu nctions............................................................
vii Solving Pr oblem s ..................................................................................................................................................... 8-29 Problems with Server ....................................................
viii IRQ and I/O Port Address ................................................................................................ C-1 Appendix D .............................................................................................................
Chapter 1 Notes on Using Y our Server This chapter incl udes informat i on necessa ry for proper and safe operation of yo ur ser ver ..
1-2 W ARNING LABELS A warning la bel is attached to com ponents with possible dan g er or their vicinity i n your server to inform the user that a hazardous situation may arise when opera ting the server . (Do not inte ntionally remove or dam age any of these labels.
1-3 SAFETY NOTES This section pr ovides notes on using y our server safel y . Read this section carefully to ensu re proper and safe use of the server . For sy mbols, see "SAFET Y INDI CA TIONS" provi ded earlier . General WA RN I NG Do not use the server for services where critical high availabilit y may directl y affect human lives.
1-4 Power Suppl y and Pow er Cord Use WA RN I NG Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may ause an electric shock. c CAUTION Plug in to a proper power source.
1-5 Inst allation, Relocation, Storage, and Connection CAUTION Never attempt to lift the server only by three persons or less. Your server weighs 75 kg (dependin g on its har dware configuration). Carryi ng the serv er only by three persons or less may strain your back.
1-6 Cleaning and Working with Internal Devices WA RN I NG Do not disassemble, repair, or alter the server. Never attempt to disasse mble, repair, or alter the server on an y occas ion o ther than described in this manual. Failure to follow this instruction may cause an electric sho ck or fire as well as malfunctions of the server.
1-7 During Operation CAUTION Avoid contact with the server during thunder storms. Disconnect all power plugs from the outlets wh en a thun de rstorm is approaching. If it starts thundering before you disconnect the all power pl u gs, do not touch any part of the server including the cables.
1-8 FOR PROPER OPERA TION Observe the following notes fo r successful operation of the server . Use of the server ignoring these notes will cause malfunctions or failures of the server . Install the server in a place that meets requi rements fo r successful operati o n.
1-9 TRANSFER TO THIRD P ARTY The following must be observed w hen you transfer (or sell) the server or softwa re provided with the server to a third party: Express server Make sure to provide th is man ual along with the server to a third party .
1-10 CONSUMABLES Y our server contains som e components that are onl y good f or a limit ed period of t ime and re quire replac ement, such as batteries, fans, the internal CD-ROM drive, the floppy disk dr ive, and the mouse. For stable operation of the server, we recommend you replace t hese components on a re gular basis.
1-1 1 USER SUPPORT When the server needs after -sa les service, check if the warranty is still va lid, and determ i ne which service is necessary as indicated on the "Certificate". Before asking for repair, do the following when the server app ears to fail: 1.
1-12 Setting Up a Healthy Work Environment The longer you keep usi ng the computer equipm ent, the mor e you become tired, which ma y cause disorders of your body .
Chapter 2 General Description This chapter provides informati on that you s hould be familiar wi th before using the se rver . It incl udes names and functions of the compone nts and features of the se rver .
2-2 OVERVIEW Y our serv er is a highly reliable, high-powered, fault-tole rant, high-capacity , multiprocessi ng server based on the 64-bit Intel ® Xeon ™ Processor MP .
2-3 External View 1 2 4 3 1 Front door Open the front door when you access to the POWER s witch, the 5.25-inch device, the CD-ROM drive, or the optional USB floppy disk drive or install or remove a har d disk drive, proce ssor, me mory board, and/or the DIMM.
2-4 Front V iew (with the Front Door Open) 1 3.5-inch floppy disk dri ve Insert a 3.5-inch floppy disk to the 3.5-inch floppy d isk dr ive to read data from the disk or write data to the disk. 1-1: Eject button 1-2: Disk slot 1-3: Floppy disk access lamp (lits green when accessing) 2 CD-ROM drive See "Lamps" described later .
2-5 Front V iew (Switch and LED Panel) 1 POWER switch The power switch is used to turn on/off the power . If you press the switch once, then the POWER/SLEEP lamp goes on and the power is turned on. If you press the s witch again, the power is turned off.
2-6 Rear View 2 1 -4 1 -3 1 -2 1 -1 7 8 10 11 9 14 13 -2 12 13 -1 15 17 18 18 17 16 -2 16 -1 21 20 19 6 5 4 3 -1 3 -2 3 -3 3 -4.
2-7 1 Power supply unit The power supply unit supplie s DC po wers to the server . The factory-installed power supply units are installed in slots 1 and 2 and slots 3 and 4 are for optional power supply units for power redundant config uratio n. 2 AC inlet The AC inlet is connected with the power cord.
2-8 Internal V iew 1 2 4 3 1 Power supp ly cage 2 Non-hot-plug PCI slot 3 Hot-plug PCI slot 4 Fan bay.
2-9 I/O Board 1 Connectors fo r exte rnal devices 2 PCI slot error lamp (corresponds to PCI slots #1 to #9 from top) 3 PCI slot power lamp (upper) / PCI s lot Fault lamp (lo w er) (corresponds to PCI .
2-10 Processor Board 1 -1 1 -2 1 -4 1 -3 2 -1 3 -1 3 -2 2 -2 2 -4 3 -4 3 -3 2 -3 1 VRM (Number following the bold-faced char acter indicates the socket number.) 2 Processor (Number follo wing the bold-faced character i ndic ates the socket number .) 3 Processor/VRM error lamp (Number following the bold-faced char acter i ndicates the lamp number .
2-1 1 Memory Board 7 -4 8 7 -3 7 -2 7 -1 1 2 3 4 5 6 1 DIMM slot error lamp (DIMM slot #1 to 4 from bottom) 2 Memory board Eject switch 3 Memory board Power lamp 4 Memory board Attention la mp 5 Memory board Re dundancy lamp 6 Memory board Attention s witch 7 DIMM slot (Number following the bold-faced character indicates the socket number .
2-12 ST ANDARD FEA TURES High performance Expandability 64-bit Intel® Xeon™ Processor MP 3.16GHz/1MB 3.66GHz/1MB 3.33GHz/8MB (on specif ic configurations only) Wide variety of optional I/O .
2-13 Power Supplies When the addi tional power su pply units a re installed and system operates with four power sup p ly units, the server ca n continue its operation without in terrup tion even if one of thes e power supply units fails (in the redundant configu ration).
2-14 Memory Mirroring / Memory RAID Feature Memory Mirroring Feature The memory mirrori ng feature places a memory board a s spar e memory in standby state. If the current mem o ry board encounters an unc orrectable error , the mem ory mirroring featu re switches to the standby memory board.
2-15 Me mo r y nu mbe r: XX Date/time: XX d) If report setting is made through the ESMPRO Agent, Manager reporting and ALIVE reporting is performed. The report contents are as follows: Explanation: Part of the DIMM was isol ated due to a memory error .
2-16 System Board Features The followin g subsections describe the syst em board major com ponents. Processor The processor board accommodates one t o four 64-bit I n tel® Xeon™ MP processors wit h 1 MB cache i n an FC-PGA2 package. DIMM Memory T o install or replace a DIMM, remove the memory board fi rst.
2-17 Network Interface Controllers NOTE: T o ensure EMC pr oduct regul ation compliance, the sy stem must be used wi th shielded LAN cables. The I/O board in cludes Intel® 825 46GB network in terface co ntroller (NIC).
2-18 Remote Power-On Feature (W ake On LAN/PME) The remote po wer -on functi on turns on the server t hrough a net work. It se nds a special packet from the management computer to a remote server to turn it on if the server is of f-powered .
2-19 EXPRESSBUILDER The CD-ROM that comes with your server contains a setu p utility called " EXPRESSBUILDER." When you have first installed the server or append features to the se rver , use the EXPRESSBUILDER to set up your server . Refer to Chapter 6 for details.
2-20 ESMPRO ESMPRO is a server m anagement software applicat ion that run s on the operating system. ESMPRO includes ESMPRO Manager for the server monito ring terminal and ESMPRO Agent for the server . NOTE: For details of major functions of ESMPRO, system configur ation and setups with ESMPRO, see Chapter 6.
2-21 USING YOUR SERVER This section de scribes basic operations of y our server inclu ding how t o use devices s uch as floppy disk drive a nd CD-ROM drive. See Appendix B for notes on using the floppy disk, CD-ROM, an d accessories including keybo ard and mouse.
2-22 POWER Switch Use the POWE R switch t o turn on/of f the server . Power On Press the POWER switch on the fr ont of the comput er c has si s. The POWER/SLEEP lamp lights green.
2-23 Suspicion of failu re Beep for m any time s in the perio d from power- on to ope rating system start Appearance o f an error m essage on the display uni t POST Flow The flow of operat.
2-24 3. Displays the SCSI ID numbers used by th e connected SCSI devices on the screen. 4. If one or m ore disk array controllers are install ed, displays the message prompting y ou to start the Disk Array BIOS setup utility . Start the utility according to the message if you need to change the settings .
2-25 F1 If message "Press <F 1> to resume" appears, an error is detected during POST . See "Error messages d u ring POST" f o r the information on the messages and the proper actions against the errors. If an error message appears, pressing F1 allows the BIOS setup utility to be started .
2-26 SLEEP Switch The SLEEP switch allo ws you to save almost all power of the server (power-saving mode or sleep mode). NOTE: T o use the SLEEP switch, an operating system supporting th e sleep feature is required. (A vailable fo r W indows Serv er 2003/Windows 2000.
2-27 Floppy Disk Drive Y our server is equipped with t he 3.5 -i nc h fl o ppy di s k dr ive on its fron t to write/read data to /from a floppy disk. Y our server supports the follo wing 3.5-i nch floppy disks: 2HD floppy di sk (d o ubl e -sided high-density track type) Stores data of 1.
2-28 NOTE: Use of the f lopp y disk The floppy disk is a n importa nt data stora ge media with delicate struct ure and requires care. Keep the following n otes in mind to use it: Insert the floppy d isk in to the floppy disk drive gently as far as it goes.
2-29 CD-ROM in the CD-R OM drive. 2. Press the Eject button on the fron t of the CD-ROM drive. The tray comes out a little. 3. Hold the tray lightly and pull it o ut toward you until the tray stops. 4. Put the CD-ROM on the tray carefully and securely with the date recorded surface facing towa rd the tray .
2-30 T o take out the CD-ROM from the CD-ROM drive, press the Eject button in the similar way in setting the CD-ROM to make the tray go out. If the access lamp is lit in orange , the CD is being accessed. Confirm that the access lamp is not lit before pressing the Eject button.
2-31 NOTE: Use of the CD-ROM Keep the following n otes in mind to use th e CD-ROM for the server: The playback of disks that do not confo rm to the C D-ROM standa rds with the CD-ROM drive is not guaranteed. Do not drop the CD-ROM. Do not place anything on the CD-R OM or bend the CD-ROM.
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Chapter 3 Setting Up Y our Server This chapter describes how to set up your server appro priate for your system, on a step-by-step basis..
3-2 SETUP FLOW Follow the flowchart below to set up the server . Selecting a site Select a suitable site for the server . Unpacking the system Unpack the server and accessories from the chipping carton box. Connecting periph eral devices Connect peripheral devices to the server .
3-3 SELECTING A SITE Read the following precau tions before selecting a suitable site for your serv er . The following describes installation of the server and connec tions to the server . CAUTION Observe the following instructions to use the serv er safely.
3-4 Do not place the server in the following plac es. Placing the server in such places may cause m alfunctions of the server . Places with drastic changes in temperature (e.
3-5 UNP ACKING THE SYSTEM When you receive your system , inspect the shippi ng containers prior to unpacking. If t he shipping boxes are dam aged, note the dam age, and if possible, p hotograph it for reference. After removing the contents of the cont ainers, keep the cartons and the packing materials.
3-6 CONNECTING PERIPHERAL DEVICES Connect periph eral devices to the server . The server is p rovided wit h connectors for a wid e variety of periphe ral devices on its rear panel. The figures on the next pages illustrate available peripheral devices for the server in the standard configuration an d lo cations of the connectors for the devices.
3-7 Keyboard Mouse Display unit Hub (multiport repeater) Device w ith USB interface (USB2 .0) (e.g., terminal adap ter) REAR Printer with parallel inter face Network system on LAN (connected via a hu b) Management Only Devic e wit h s e rial interface (e.
3-8 CONNECTING POWER CORD Connect the prov ided pow er cord to the server . WA RN I NG Observe the following instructions to use the serv er safely. Failure to fo llow these instructions may result in death or serious personal injur y. See pages 1-3 to 1-8 for det ails.
3-9 T o connect the power cord from the serv er to an uninterrupti ble power supply (UPS), use service outlets on the rear of the UPS. The UPS service outlets are c ategorized into two groups : SWITCH O UT and UN-SWITCH OUT . (They may be called "OUTPUT1" and "OUTPUT2".
3-10 TURNING ON THE SERVER T urn on the server and follow the on-screen instructio ns for setup. IMPORT AN T : Befo re tu rning on the serv er: Some optional boards require setups with the SETUP utility before installation. If the server has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is enabled to launch.
3-1 1 The POWER/SLEEP lamp on the fr ont of the server com es on. In a few seconds, our logo appears on t he scr een and the Power On Self-T est (POST) begins. The POST runs autom atically when you power on th e server or reset it with a keyboard operation ( Ctrl + Alt + Delete ).
3-12 INST ALLING O PERA TING SYSTEM See Chapter 5 for installi ng the Microsoft® Wind ows Server™ 2003. T o install other operating systems than listed abo ve, contact your service represen tative. IMPORT AN T : Before installing the operating system, adjust the system da te and time by using the BIOS setup utility "SETUP".
Chapter 4 Configuring Y our Server This chapter describes Basic Input Ou tput Syste m (BIOS) configuration. When you install the server for the first time or install/rem ove optional dev ices, thoroughly read this chapter for better understanding and correct setups.
4-2 St arting SETUP Utility T o run the SETUP utility , do as follows: 1. Power on the serve r . Our logo ap pears on the screen (the PO ST screen may appear depending on the sett ing in SETUP .). After a while, any of the following message s appears at the bottom of the screen.
4-3 Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP u tility . (Key functions are also listed at the botto m of th e screen.
4-4 Configuration Examples The followin g describes exam ples of confi guration required to use s oftware-link features or for system operat ions. Link with Management Sof tw are T o link with the temperature monitoring feature of ESMPRO Agent Select [Server] - [T herm al Sensor] - [E nabled].
4-5 DIMM #4 DIMM #3 DIMM #2 DIMM #1 T o enable the memory mirroring feature or memory RAID feature Select [Advanced] - [Memory Con figuration] - [Mem ory RA S Feature], and sel ect [Mirror] or [R AID]. Processor T o enable the processor degradation feat ure Select [Advanced] - [Memory/Processor Error] - [Halt].
4-6 Security T o set passw ords on the BIOS Select [Security] - [Set Supervisor Password] and enter a password. Supervisor pas sword and User password can be set separat ely , and only User passwo rd has a restri ction to access to SETUP utility .
4-7 T o resume the default BIOS configuration data (may dif fer from factory-set value) Select [Exit] - [Load Setup Defau lts]. T o save the current value as user default Select [Exit] - [Save Custom Defaults]. T o load the user-defined default Select [Exit] - [Load C ustom Defaults].
4-8 Main After entering SETUP , the Main menu appears first. T o displa y a submenu, position th e cursor on a selection that has a submenu (prec eded by symbol f ) an d press Enter . The items whi ch can be set on the Main m enu screen and their fu nctions are described below .
4-9 Processor Settings Selecting "Processor Settings" on the Main menu shows the following submenu. See the table below for the item s. Option Parameter Description Y our Setting Processor Retest [No] Ye s Clears the error information on the process o r .
4-10 Advanced The Advanced menu app ears if you move the cursor to the position of "Advanced. " T o display a submenu, position the cursor on a se lection that has a submenu (preceded by sym bol f ) and press Enter . See the table below for the item s.
4-1 1 Memory Configuration Selecting "Mem ory Configuration" on the Adva nced menu shows the f ollowing screen . See the table below for the item s. Option Parameter Description Y our Setting DIMM Group #1 - #8 S tatus Normal Not installed Disabled Indicates the current memory status.
4-12 PCI Configuration Selecting "PCI Configuration" on th e Advanced menu show s the following screen. Selecting an item on the screen allows the pr oper submenu t o appear .
4-13 Hot-plug PCI Control Selecting "Hot-plug PCI Control" on the PCI Con figuration submenu shows the following screen. See the table blow for the items. Option Parameter Description Y our Setting Reserving memory space for PHP [Disabled] Minimum Middle Maximum Determines memory space at every empty slot for PHP (PCI Hot-plug).
4-14 Embedded SCSI/Embedded NIC/Embedded Video Controller Selecting "Em bedded SCSI", "Embedded N IC", or "Embedde d V ideo Co ntroller" on the PC I Config urati on subm enu shows the following screen. See the table blow for the items.
4-15 Peripheral Configuration Selecting "Peri pheral Configuration" on the Advanced menu shows the following screen.. See the table below for the item s. IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others.
4-16 Option Parameter Description Y our Setting Serial Port A Disabled [Enabled] S pecify whether serial port A is enab led or d isabled. Base I/O Address [3F8] 2F8 3E8 2E8 Interrupt IRQ 3 [IRQ 4] Selects the base address and interrupt (IRQ) for serial port A.
4-17 Advanced Chip set Control Selecting "Adv anced Chipset Control" on the Advanced menu s hows the follo wing screen. Positioning the cursor on a menu (item preceded by symbol " f ") an d pressing Enter opens the corresp onding subm enu.
4-18 PCI Device Selecting "PCI Device" on " Advanced C hipset Control" of t h e Advanced menu s hows the f ollowing scr een. See the table below for the item s.
4-19 Security Positioning the cursor to "Security" shows the following screen. Selectable only when User Password is registered Selectable only when User Password is registered If you press .
4-20 Option Parameter Description Y our Setting 10 minutes 20 minutes 60 minutes 120 minutes Hot Key (CTR L+AL T+) [L] Z S pecify the key with which the secure mode is started. Press the selected key with the Ctrl and Al t pressed to start the secure mode.
4-21 Server Positioning the cursor on "Server" shows the Serv er menu. The items whi ch can be set on the Serve r menu and their functio ns are described below . For the setti ng, first select "System Managem ent" or "Console Redi rection" and press Enter to display t he proper submenu.
4-22 Option Parameter Description Y our Setting Boot Monitoring Policy [Retry 3 T imes] Retry Service Boot Always Retest Appears when the boot monitoring feature is enabled. This item indicates the processing at the occurrence of timeout during boot monitoring.
4-23 System Management Selecting "System Management" on the Server m enu shows the following screen. See the table below for the item s. Option Parameter Description Y our Setting BIOS V ersion – Indicates the version of BIOS. (Displa y only) Board Part # – Board Serial # – Indicates the I O board info rm ation.
4-24 Console Redirection Selecting "Console Redirection" on the Server menu shows the following screen. See the table below for the item s. Option Parameter Description Y our Setting BIOS Redirection Port [Disabled] Serial Port A Serial Port B Selects the port to be used as the redirection port.
4-25 Event Log Configuration Selecting "Eve nt Log Confi guration" on the Server m enu and pressing Enter shows the following screen. See the table below for the item s. Option Parameter Description Y our Setting Clear All Event Log – Press Enter and select "Y es" to clear the s ystem event log.
4-26 Boot Positioning the cursor on "Boot" sh ows the Boot menu which is used to set the boot priority . The server searches for devices in the order s et in this menu on boot ing. Finding the boot software, the server start s the software. The priority of the boot de vices can be changed by using the ↑ , ↓ , + , and - keys.
4-27 Exit Positioning the cursor to "Exit" shows th e Exit menu. The options o n the menu a re described below . Exit Saving Changes Select this item to terminate SETUP after sav ing the newly selected information in CMOS (non-volatile memory).
4-28 Save Changes Select this item to save the newly selected information to CMOS (non-volatile memory) without the termination of SETUP . Selecting "Save Cha nges" causes the confirmation screen to appear .
4-29 DISK ARRA Y CONFIGURA TION – MegaRAID Configuration Utility – MegaRAID Configuration Utility is a soft ware application to configu re the built-in hard disk drives in disk array configuration using the onboard d isk array con troller .
4-30 recovered by using the auto rebuild feat ure. The hard di sk drive to be used as a st andby disk must have t he same capacity and the same rotational speed as those of the other hard disk dri ves. The following 5 types of hard disk statu s are displaye d by MegaRAID Configuration Utility .
4-31 MegaRAID Configuration Utility: T O P menu (Management Menu) screen NOTE: In some cases, the following displa y appears in the POST screen after replacing the I/O boa rd. This indicates that both the disk a rray control ler and hard disk ha ve configuratio n inform ation, and they do not match.
4-32 Menu Description +Adapter Set disk array controller +Clear Configuration Clear configurat ion *1 FlexRAID PowerFail Set w h ether to restart after rebuilding *2 Fast Initialization Set hi.
4-33 Menu Description +Fail Drive Set the disk of fline +Make HotS pare Set as stand-by disk for auto rebuilding +View Drive Information Display hard disk information • Device T ype Hard disk type .
4-34 IMPORT AN T : Notice status display of "Disable (Enable) BIOS". Selected Enable : Indicate "Disable BIOS" Selected Disable: Indicate "Enable BIOS" When "Factory Default" is executed , th e setting values are changed.
4-35 4. When SCAN DEVIC E is starte d (sca nning information is d isplayed at the bottom of the screen ) and ends, the "New Configuration - ARRA Y SELECTION MENU" screen appea rs. 5. Move the cursor onto the har d disk to be pa cked by usi n g cursor key and then press Sp a c e to select th e hard disk.
4-36 7. Press F10 to create logical dri v e. The "Logical Dri v es Configure" screen appea rs. 8. Select "RAID," "Size" o r "Advance d Menu" by using curs or keys. Then press Enter to fix th e sel ecti o n and set each value.
4-37 (e) "Span": Sets Span. Parameter Remarks CANSP AN SP AN=YES NOSP AN SP AN=NO When SP AN setting is a vailable for the hard disk con figurati on of the pac k, "YES" is display ed by default. When perf orming SP AN, create 2 or more sets of the sam e pack at pack cr eation.
4-38 Manual rebuilding Replace hard disk S tart MegaRAID Conf iguration Utilit y Execute rebuilding Exit MegaRAID Configuratio n Utilit y Procedures 1. Replace a hard disk and turn on the controller . 2. Start MegaRAID Configuration Utility to check each setting parameter .
4-39 Setting hot sp are Install a hard disk S tart MegaRAID Conf iguration Utilit y Check/set parameters Exit MegaRAID Configuratio n Utilit y Procedure 1. Install a hard disk to be used as hot sp are, an d then turn the server on . 2. Start MegaRAID Configuration Utility to check each setting parameter .
4-40 8. Press Esc to return to the T OP m enu and exit Mega RAID Configuration Utility . NOTES: Select "Objects" → "Physical Drive" → "Fail Drive" to cancel the hot spare setting.
4-41 Setting SP AN The setting procedure for SP ANNING OF RAID 1 and SP ANNING OF RAID5 are shown below SP ANNING OF RAID1 1. Open the configuration creati on screen. Select "Configure" → " New Confi guration" from the TOP menu to display the screen shown below .
4-42 3. Select ID-2/3 hard disks. Same as for Channel-1 fo r ID-0/1, pr ess Sp ace in the status descri bed in 2 to select Chan nel-1 for ID -2/3 and then press Enter to determine the selection. ("ONLIN A02-01/02" is then displayed. ) 4. Set logical dri ve.
4-43 – When creating SP ANNING OF RAID1 system, set logi cal drive size to full capacity . SP AN setting is disabled when the logical drive size is changed. 5. Fix the settings After settings explained i n 4 are com pleted, select "Accep t" in the "Logical Drive X" sc reen and then press Enter to fix the settings.
4-44 SP ANNING OF RAID5 1. Open the configuration creati on screen. Select "Configure" → " New Confi guration" from the TOP menu to display the screen shown below . This is the Channel-1 menu screen where the cursor is pu t on ID=0 position: 2.
4-45 3. Select ID-3/4/5 hard disks Same as for Channel for ID-0 /1/2, press Sp ace in the status described in 3 to select Channel for ID-3 /4/5 and then press Enter to determine the selection. ("ONLIN A02-01/02/03" is then displayed .) 4. Set logical dri ve Pressing F10 in the status des cribed in 3 displays a screen shown below .
4-46 – T o open the "Advance d" sub menu screen from the "L ogical Drive XX" menu screen, select "Advance d Menu" and t h en press Enter . Press Esc to move to the " Logical Drive XX" menu scree n. In this case, the cursor moves t o "Accept.
4-47 Others 1. Select Adapter . This menu item appears only if more than one MegaRAID host adap ter is installed in the computer . Each configuration is executed in increm en ts of controller . Number of a dapter is defined by PCI slot location. 2. Clear Config uration.
4-48 5. Rebuild Rate Sets rebuild rate. Select "Objects" → "Adapt er" → "Rebuild Rate" from the TOP menu. Can be set in a range from 0% to 100%. The default val ue (recommended setting value) is "30%." 6. Hard disk infor m at i on Checks har d disk inform ation.
4-49 REMOTE MANAGEMENT FUNCTION Remote Ma nagement Funct ion enables your sy stem to m onitor the status of power supply u nit, fan an d temperature of servers by BM C (Baseboard Managem ent Control ler) and a remote KVM (Keyboard, V ideo, Mouse ) console featu r e by communicat in g through a m anagement LA N POR T feature.
4-50 Setting of Graphics Accelerator Driver When your server 's operating system is W indows Use the driver whic h is installed at initia l setup by Express Setup or system update.
4-51 Java2 Runtime Environment Java2 Runtime Environment, Standard Edition 1.4.2_04 or la ter , which you can download from the following, is required. http://java.sun .com/j2se/ If you access the login page without insta lling the product mentione d above, you m ay se e a dialog box for security warning.
4-52 When you use t he Remote Managem ent Function for t he first t ime, you m ay see a dialog ue box for security warni ng as shown below . Read the message well and cl ick either "Y es" or "Always." If you are not sure about the information, select "No.
4-53 Read the information well and click "Y es" If you cannot agr ee, click "No", and you will return to the login window . Logout T o log out, select "Exit" on the File menu. When you l og out, t he main win dow closes an d the login window for the bro wser appears.
4-54 Functions of Control Panel 1 2 3 4 5 6 7 8 9 20 10 11 12 13 14 15 16 17 18 19 1 Shows the BMC host name. 2 Shows the server LCD. 3 Server power lamp that shows the server power-supply status. 4 Server power switch (provides the same func tion as achieved by pressing the server POWER s witch) 5 Forcefully powers off the server .
4-55 Remote KVM Console By using Rem ote KVM Console fu nctions of BMC, you ca n tr ansfer local console of a server to the browser in the management PC over network. Y ou can make full access from the management PC to the server by using vide o, keyboard and m ouse.
4-56 Names of Component s in the Remote KVM Console Windo w 1 2 3 4 5 6 7 8 9 10 11 12 1, 2, 3, 4 Special key icon 5 Screen refresh icon 6 KVM properties icon 7 Zoom in icon 8 Zoom out icon 9 Default .
4-57 Entry via S pecial Keys For special keys, even if you press these keys in a remote ke yboard, it will not take ef fect in the host server . Using the following three special key icons will take effect in the host server . (raised state) and (pressed-in state): toggles whe never clicked.
4-58 IPMI Information Y ou can see system event logs (SEL), se nsor data records (SDR), and field re placeable units (FRU) information, which are called IPMI information. By using the IPMI information, you can see and exam ine troubles and events on the host server , and determ ine a part to be replaced.
4-59 On the uppe r part of the wind ow , a list of sensor data r ecords appears. On the lower part of the window , detailed information of the entry sel ected from the list appears. NOTE: SDR information is inform ation on defi nitions for each sensor on the serve r .
4-60 Displaying Field Replaceable Unit s (FRU) Information When you click [ ] to display field replaceable units (FR U) informa tion on Control Panel, FRU information is loaded from BMC, and the following window showi ng fiel d replaceable units (FRU) inform ation appears.
4-61 BMC Configuration Y ou can configure BMC settin gs. St arting Up the BMC Configuration Windo w When you click [ ], the icon to start up BMC Configuration on Control Panel, the BMC Configu ration window appears as sho wn below .
4-62 User Configuration By clicking [User Configuration] in the left pane of the BMC Configurat ion window , a list to sh ow 20 accounts opens in the right pan e and you can set up user accou nts. Choose the accou nt you want to m odify or add and click [ ] to edit information .
4-63 Network Configuration By clicking [Network Configuration] in the left pane of the BMC Configuration window , you will see a window as shown belo w and you ca n make network-relat ed settings f or BMC incl uding IP address .
4-64 1 2 1 Choose whether or not to acquire the IP ad dress of the DNS server automatically by DHCP . 2 If DHCP is not used to automatically acquir e the IP address of the DNS server , make settings here. If DHCP is used, information automatically acquired appears here.
4-65 IMPORT AN T : Because BMC uses a LAN cont roller independent of the server operating system, a BMC host name and a dom ain name can not be exactly the same as those on the server operatin g system. If B MC belongs to a dif ferent network dom ain, you can have t h e same host nam e.
4-66 When you click [ ], the icon for editing informatio n, in this wi ndow , the HTTP Configuration window as shown below appears. 1 2 3 4 5 6 1 S pecify an HT T P port number 2 Choose enable/disabl e SSL c ommunic ation. If you select this check box, you can make SSL enabled settings.
4-67 Alert Mail Configuration By clicking [Alert Main Configuration] in the left pane of the BMC Configuration window , you will see a window as shown below a nd you can make alert ma il-related sett ings. When you click [ ], the icon for editing informatio n, in this wind ow , the Alert Mail Configur ation window as shown below appears.
4-68 1 2 3 4 1 S pecify email a ddress es of alert mail. Y ou ca n specify up to four addr esses. 2 S pecify the sender ’s email address. 3 T ype in the subject of the alert mail. 4 T ype in a message that appea rs in the message body of all alert mails.
4-69 1 2 3 4 1 S pecify the SMTP server address. Y ou can use the IP address as well. 2 S pecify the port number of the SMT P server . 3 S pecify ho w many retries can be made when attempt to send the mail has failed. 4 S pecify a retry interval that waits for the nex t retry when attempt to send the mail has failed.
4-70 Event T ime The time the event occurred SEL Dump Data Data representing system event logs (SEL) in hexa decimal BMC URL URL of the ARMC login page BMC FQDN Full domain name of BMC LCD Message LCD message in the server at the time of event occurrence BMC FW Rev .
4-71 Select update data files. When you click [Open] after selecting files, loading of the files begins. It will take a little while for loading to b e completed. NOTE: Because update can be made globally for each update target, make sure to load everything you need.
4-72 Writing Up date Dat a into BMC When you click [ ], update data will be written into BMC. For each updat e target, the wi ndow showing update progress appears. If any error is detected during up date, an er ro r message appears and the update is term in ated.
4-73 T roubleshooting Error messages Fat al error s No Error Message W h at to do 1 Fatal error . JavaVM quits. T r y logging i n again. If the same message continues to appear , contact your service repres entative. 2 A fatal software error has occurred.
4-74 No Error Messag e What to do 4 Failed to run the IPMI command. Check the server . A failure may have occurred in BMC. If you do not find the problem, contact your service representative. 5 Failed to send the IPMI message. Check the network environment.
4-75 No Error Mes sage What to do 5 The required XML tag is not found. The BMC configuration file ma y be corrupted. Check the fil e. 6 F ailed to write the file. The BMC configuration file is not saved successfully . Change the location to save the file and try again.
4-76 No Error Mes sage What to do 10 F ailed to load the update ima ge file. Some update files may be corrupted. Acquir e update files again. 1 1 Update has failed. T ry again. If the error persists, contact your service representative because a failure may have occurred in BMC.
4-77 CONFIGURING I/O BOARD JUMPERS W ith the pre-installed SETUP utility , you can set de sired pass wo rds to protect the data stored in the server again st access from unauthorized users. When you forget the pass words, however , you may want clear them.
4-78 Pins for protec ti ng/ cl eari n g the pass w ords Short-circuit these two pi ns to clear the passwords. Open these tw o pins to protect t h e passwords (factory-set ). Pins for protec ti ng/ cl eari n g the CM OS dat a Short-circuit these two pins to clear the CMOS data.
Chapter 5 Inst alling the Operating System with Express Setup This section describes information on using Express Setup to install and configu re the following operating systems to the server .
5-2 About Express Setup "Express Setup" contained in your EXPRESSBUILDER CD-ROM is intended for initial setup of the server . Its automatic installation mode gu ides the user easily throug h the process by detaili ng speci f i c hardware fe atures and providing screen prompts for software selection and configu ration.
5-3 Microsof t® Windows Server™ 2003 This subsection provides information on installing Microsoft® W indows Server™ 2003 in the server . Read instruction in this section before pr oceeding t he installation. NOTES: Express Setup does not su pport the installation of W indows Ser ver™ x64 Edi tions.
5-4 Optional Board Supported by EXPRESSBUILDER EXPRESSBUILDER CD-ROM attached t o your sy stem supports the following op tional boards: NOTE: If you want to in stall the ot her boards exce pt ones lis.
5-5 Connecting Hard Disk Connect the hard disk th at operating system is not going to be installed on after installing the op erating system. NOTE: If you connect the N8103-81F bo ard as a data disk, clear dis k array controller' s configuration i nformation before y ou perform the Express Setup.
5-6 Setup Flow This section visually describe s Express Setup setup flow . New Fil e Ye s Confirmed : Process that proceeds automaticall y : Process that needs to input or select Do you want to procee.
5-7 Inst alling Window s Server 2003 Express Setup proceeds to the setup by specifying the necessary information in the wizard. Y ou can also save t he setup information created in the wizard on a floppy disk as a setup file. NOTE: One fl oppy disk formatt ed by MS-DOS 1.
5-8 [Using the existing Configuration Dis k] The parameters files in the floppy disk are l isted in dialogue-box. 1) Select a parameters file to use in the Express Setup, an d then click [Use]. After the parameters file is specified, the message "Do you want to review or m odify the Setup File parameters ? " appears.
5-9 maintenance partition), Ex press Setup will re serve the maximum area of the hard disk to install W indows Server 2003. Y ou cannot go to the next screen if the specification is incorrect.
5-10 Inst alling and Setting Device Drivers Follow these steps to install and configure the device drivers. PROSet PROSet is a utility that confirms the function of network contained in network driv er . Utilizing PROSet enables the follo wing items: Confirm detailed information about the adapter .
5-1 1 Network Driver Specifying t h e details of network driver . T w o standard network dr ivers that are mounted will be installed auto matic ally , but the link speed and Dup lex mode need to be specified manually . [When PROSet is not installed] 1.
5-12 Optional Network Board Driver (INTEL PRO/1000 TX 64-BIT PCI / INTEL PRO/1000 F 64-BIT PCI / 64B PCI-X PRO 1000MT DUAL) If you want to use an optional Network Board, the netwo rk driver will be installed automatically . Therefore, the dri ver attached to th e Network board should not b e used.
5-13 Inst alling Disk Array Controller Driver (SecuRAID 321) T o additionally install th e SecuRAID 321 in a system c ontaining W indows Server 200 3, co nnect the controller and install the driver as follows: 1. When the [F ound New Hardware W izard] dial og box appears, click [Ne xt].
5-14 A vailable Switch Options for Windows Server 2003 Boot.ini File. Many different switches will be ava ilable if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 8337 21 "A va ilab le switch options for the W indows XP an d the Windows Server 2003 Boot.
5-15 Setting for Solving Problems Setup the following issue in adv ance so that your computer can recover from any troubl e precisely and as soon as possible when it shoul d occu r . Memory Dump (Debug Information) This section de scribes the procedures for c ollecting memory dump (debu g information) in the server .
5-16 4. Specify "Com plete mem ory dump" and modify [D ump file: ] in the [W rite debuggi ng information] group box . e.g. W rite the debug information in D drive write the file name "MEMOR Y .DMP". D:MEMOR Y .DMP 5. Click [Settings] on the [Performance] g roup box.
5-17 Windows Dr . Wat son W indows Dr . W atson i s a debugger for application errors. If an y application error is detect ed, Dr . W atson diagnoses the server and logs diagnostic in fo rmation (log). Follow the procedure below and specify Dr . W atson to co llect diagnostic information.
5-18 Inst alling Maintenance Utilities V arious maintenance u tilities are contained in your EXPRESSBUILDER CD-ROM. See Chap ter 6 for installing the utilities to your server or management workstations. Up dating the System Update the system in the situatio n below: Processor is ex panded (expan ded from si ngle processor t o multi-processor).
5-19 Exceptional Setup This section e xplains h ow to setup by the exce ptional way . Y ou usually do not have to do as follo ws. The detailed informati on is provided by th e manual of t he Mass Storage Device.
5-20 This page is intentionally left blank.
Chapter 6 Inst alling and Using Utilities This section de scribes how to use the EXPR ESSBUILDER C D -ROM that comes with your server and to install the utilities stored on the EXPRESSBUILDER.
6-2 EXPRESSBUILDER EXPRESSBUILDER is an autom a ted soft ware integration tool to help simplify the process of installing and configuring your serv er .
6-3 W indows-based This program is called as "Master Control Menu" that can run under the Mi crosoft Windows system (W indo ws 95 or later and W indows N T 4.0 or later). Y ou can install the severa l app lications and r e ad the document ation from the m enu.
6-4 EXPRESSBUILDER for DOS-B ased with Local Console This subsectio n describes the procedures for using EXPRESSBUIL DER for DOS-ba sed with local c onsole. St arting EXPRESSBUILDER The following procedure instruct s you to start EXPRESSBUILDER. IMPORT ANT : Do not remove the EXPRES SBUILDER CD-ROM while EXPRESSBUILDER is running.
6-5 Express Setup "Express Setup" is intended for in itial setu p of the server . Its automatic installation mode guides the user easily throug h the process by detailing specif ic hardware fe atures and providing screen prompts for so ft ware selection and configuration.
6-6 Off-line Maintenance Utility Off-line Maintenance Utility is an operating system independent maintenance program that performs preventiv e main tenance and error analysis for you r server .
6-7 NOTES: The maintenance partition, once created, will not be recreated again. When the maintenance partition does not exist, so me menu items do not app ear . – Create Maintenance Partition EXPRESSBUILDER creates about 55 MB of the maintenance partition on the system disk (or disk array system) as work area.
6-8 EXPRESSBUILDER for DOS-based with Remote Console This subsectio n describes the procedures for using EXPRESSBUIL D ER for DOS-based with remote console.
6-9 T op Menu Shown belo w are the to p menu item s. Setup Automatically sets up the server . T ools Launch the features of EXPRESSBUILDER indi vidually . Help Help message on EXPRESSB UILDER. Quit Quit EXPRESSBUILDER. Setup The EXPRESSBUILDER checks the hardware configur ation of the server .
6-10 EXPRESSBUILDER for Windows-B ased (Master Control Menu) The Master Control Menu is used to, Read the Use r's Guide or the ot her documents, Update the E xpress5800 system , and Install the m anagement soft ware. NOTES: Master Control Menu requir es Microsoft W indows 95 (or later) or W indows NT 4.
6-1 1 CONFIGURA TION DISKETTE CREA TOR "Configuration Diskette Creator" is a too l to create [Configuration Diskette] that is used for configuring the serv er with the Express Setup (see Chapter 5 for details).
6-12 5. Click [Create New Information files] from the [File] menu. The [Disk Environment] dialog box will be displayed. 6. Specify each item and click [OK]. The dialog boxes to specify setup information will be displayed in order , such as [Basic Information] dialog box.
6-13 8. Confirm that the [Configuration Diskette] check box is ch ecked and typ e the file name for the Setup File in [File Name]. 9. Insert the floppy d isk fo rmatted by 1.44 MB into the floppy disk drive and click [OK]. Now [Con figuration Diskette] has been created.
6-14 Inst alling Optional Mass Storage Driver T o install an optional Mass Storage Driver that is support ed by Express S etup, follow the proced ure below to create [Configuration Diskette]: 1. Display Configuration Diskette Creator window . 2. From the [File] menu, click [Create new information files].
6-15 ESMPRO ESMPRO (refe rred to as ESM PRO hereafter) lets a system adm inistrator manage rem ote servers across a network. ESMPRO m onitors server hardware and software configura tions, failu res, and perf ormance.
6-16 DianaScope DianaScope is a software a pplication f or remote m anagement of the Express5 800 series. See the online documents for details on the functions and installation of DianaScope. NOTES: One server li cense is require d for each server to be managed remotely by using DianaScope.
6-17 Power Console Plus Power Console Plus is a utility to control th e RAID system. Use of Power Console Plus enables operations (e.g., monitoring and mainte nance) of RA ID system s that are constructed on local Expr ess servers and Express serv ers connected throug h networks (TCP /IP).
6-18 Management PC: Management PC that m onitors and controls servers via t h e network (TCP/IP) When managi ng array on T erm inal Server working on W indows NT Server V ersion 4. 0 T erminal Server Edition, prepare PC, and insta ll Management PC co m ponent.
6-19 Management PC Setup This section ex plains Power C onsole Plus setup in a comput er that manages servers via t he network (TC P/IP). Operating Environment This section e xplains the operating environm ent required for Power C onsole Plus to oper ate on a m anagement PC .
6-20 BMC ONLINE UPDA TE The BMC firmware is u pdated with the BMC Firm ware file. IMPORT ANT : Do not turn of f the DC powe r during while up dating the BMC Fi rmware.
6-21 Linux 1. Copy the following file in the suitable directory from CD-ROM. cp /mnt/cdrom/BMCTOOL/OnlineUp/BmcOnlineUpdate.i386. 2. Expand the rpm file.
6-22 St artup Windows Server 2003 Select [All Programs] → [BmcOnlineUpdate] → [BmcOnlineUpdate]. Windows 2000 Click [Program s] → [BmcOnlineUpdate] → [BmcOnlineUpdate].
6-23 Linux Enter the following command to start th e program. cd /usr/BmcOnlineUpdate ./BmcOnlineUpdate.
6-24 Uninst allation Windows Server 2003 1. Select [All Programs] → [Control Pa nel] → [Add or Rem ove Programs]. 2. Click [BmcOnlineUpdate]..
6-25 Windows 2000 1. Select [Setting] → [Control Panel] → [Add or Rem ove Pro gram s]. 2. Click [BmcOnlineUpdate]..
6-26 Linux 1. Enter the following command to remove the file. rm /usr/BmcOnlineUpdate/* 2. Enter the fol lowing com mand to remove the di rectory . rmdir /usr/BmcOnlineUpdate Error Messages Message Action Update isn't necessary . The firmware is in up-to-date state.
Chapter 7 Maintenance This chapter describes the daily mainten ance of the server and precautions when relocating or storing the server . MAKING BACKUP COPIES It is recomm en ded that you make backup c opies of y our valuable data stored in hard disk s of the serve r on a regular basis.
7-2 Cleaning the Server For daily cleaning, wipe the external surf aces of the server with a dry soft clot h. Foll o w t he pr oce d ure below if stains remain on the s urfaces: IMPORT AN T : T o avoid altering the material and co lou r of the server , do not use volatile so lv ents such as thinner and benze ne to clean the server .
7-3 5. Use a small vacuum cleaner wi th plastic t ip to vacuum out dust a nd debris f rom the inter ior of the ser v er . 6. Reinstall the top cover . (See Chapter 9.
7-4 Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray cause s the device to fail to read data correctly . Follow the procedure below to clean the tray and CD-ROM re gularly: 1. Make sure that the serve r is powered (the POWER/SLEEP lamp is lit).
7-5 SYSTEM DIAGNOSTI CS The System Diagnostics runs several tests on the server . Use the System Diagnostics program in EXPR ESSBUILDER p r ovided with the server t o diagnose the server . T est Items The following items are tested in system diagnostics.
7-6 The following m e nu appea rs when starting the server using the EXPRESSBUILDER. Local console Remote console 5. Select [T ools]. 6. Select [System Diagnostics]. The System Diagnostics starts and completes in approx imately three minutes. When the diagnosis completes, the display changes as shown in the figure below .
7-7 7. Follow the Guide line shown at the bottom of th e screen and press ESC to show the E nd user Menu shown below . Please ch oose a func tion by the ar row key and p ush Enter key. Enduser M enu T eDoLi (TEst & Diagnos is On Linux) Ver001.00 (Build02090 1.
7-8 RELOCA TING/ STORING THE SER VER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the serv er safely. Failure to fo llow these instructions may cause a fire, personal injury, or propert y damage.
Chapter 8 T roubleshooting If your server doe s not operate as e xpected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install th e Off-line Maintenance Utility , ESMPRO, on th e server and client computers.
8-2 SYSTEM VIEWERS Monitor the occurrence of fault by ESM PRO during system operation. Especially take note on whether any alert is reported to E SMPRO Ma nager on the la nguage PC. Check whethe r any alert is reported on the Opera tion W indow , Data V iewer , or Alert V iewer of ESMPRO Manager .
8-3 LAMPS The following describes lamps on the server and their indications. POWER/SLEEP Lamp POWER/SLEEP lamp The green PO WER/SLEEP lamp light s to i ndicate normal operation while the server is powered. Wh en the server is off-powered, the POWER/SLEEP lamp stays unlit.
8-4 ST A TUS lamp indication Description Action Flashing green T he server is in oper ation with its processor degraded. Contact your service representative. S tart the BIOS SETUP and select [Main] - [Processor Settings] to identify the degraded processor and re place it as soon as possible.
8-5 DISK ACCESS Lamp The DISK ACCESS lamp indicates the stat e of hard disks in the 3.5-inch disk bay . This lamp lights green every time any of such hard disk is accessed. When the DISK ACCESS lamp is lit amber , it indicates that a hard disk error occurred.
8-6 Attention Lamp Attention lamp The Attention lamp lights amber when lo cation where an erro r occurred can not be identified automatically or errors occurred in t wo or m ore locations.
8-7 Memory Board Error Lamp The mem ory board error lamp lig hts amber if an error occ u rs on memory board or on DIMM installed in memor y board. Check the memory board Attention lamp being lit amber to identify the failed memory board.
8-8 I/O Board Error Lamp The front I/O board error lamp lights amber when an error occurs on I/O board or PCI board installed in your ser ver . Check the lamp indication on th e rear of the server . When the rear I/O board lamp lights amber , the I/O board ma y be failed.
8-9 Power Unit Error Lamp Power unit error lamp The Power unit error lamp lights amber when an error o c curs on th e power supply unit. Check the power unit error lamp to iden tify the failed power supply unit.
8-10 Fan Error Lamp The fan error lamp lights amber when an error occurs on th e fan. Check the Fan Fault lamp being lit red to identify the failed fan (see "F AN Fault Lam ps" described later).
8-1 1 Memory Board Lamp s 3 2 1 1 Memory board POWER lamp Lights green during power-on. Flashes green duri ng rebuilding (e.g., memory board is hot-ad ded). 2 Memory boa rd Atte ntion lamp Lights amber when an error occurred on memory board or DIMM. 3 Memory boa rd Redundancy lamp Lights green in memory mirroring or memory RAID configurat ion.
8-12 Hard Disk Drive Lamp (DISK Lamp) The disk lam p on the 3.5-inch disk bay has different m eanings depending on the display stat us. DISK lamps Lit green The hard dis k is install ed and po wered on. Blinking gree n Indicates that the hard disk is accessed.
8-13 LAN Connector Lamps LAN1 and LAN2 connectors on the rear panel hav e two lamps as follows. LINK/ACT lamp 1000/100/10 lamp LAN port 1 1000/100/10 lamp LAN port 2 LINK/ACT lam p The link/ACT la mp indicates the state of each netw ork port normally equi pped with the server .
8-14 PCI Slot Lamp s PCI Slot Power Lamp PCI Slot Fault Lamp PCI Slot Power Lamp The PCI slot power lamp lights in green when a PC I board is installed in the slot and powered up. PCI Slot Fault Lamp This lamp is available only when the op erating system is W indows 2003/2 000.
8-15 F AN Fault Lamp s F AN Fault lamp is adjacent to each fan m odule. These lamps ar e triangular in sha pe and point to their respective fans. When the c ooling fa n is worki ng normally , the lamp does no t light. When a fan is not workin g normally , the lamp lights in red.
8-16 ERROR MESSAGES If an er ror occur s in the s erver, an error mes s age app ears on th e disp la y unit conn ected to the serv er . Error Messages af ter Pow er-on Powering on the server aut omatically st arts the self-diagnostic program, POST (Power On Self-T est).
8-17 POST Error Messages When POST detects an error , it displays an error message on the display unit screen. The following table lists error messages, descri ptions, an d actions t o take. IMPORT AN T : T ake a no te on the messages displayed before consultin g with your service representative.
8-18 Error code Error messag e Recommended Action 0615 COM B configu ration changed. 0616 COM B config. error - device disabled. 0617 F lopp y configuration chang ed. 0618 F lopp y config. error - device disabled. 0619 Parall el port configuration change d.
8-19 Error code Error messag e Recommended Action 0B80 BMC Memory T est Failed. 0B81 BMC F irm ware Code Area CRC check failed. 0B82 BMC core har dware failure. 0B83 BMC IBF or OBF check failed. 0B8A BMC SEL area full. 0B8B BMC progress check timeout.
8-20 Error code Error messag e Reco mmended Action 8120 Unsupported DIMM detected in DIMM group #1. 8121 Unsupported DIMM detected in DIMM group #2. 8122 Unsupported DIMM detected in DIMM group #3. 8123 Unsupported DIMM detected in DIMM group #4. 8124 Unsupported DIMM detected in DIMM group #5.
8-21 Error code Error messag e Reco mmended Action 8171 Processor 2 not operating at intended frequency 8172 Processor 3 not operating at intended frequency 8173 Processor 4 not operating at intended frequency 817F All process ors not operating at intende d frequency Check the frequency of the proce ssor.
8-22 The following figures show t h e location of specific com ponents refere nced in the POST error codes and m essages table listed above. NOTE: Failed processors or mem ory boards can be also identi fied with the BIOS SETU P utility .
8-23 Memory board The DIMM grou p co nsi st s of fou r DIMM boards. DIMM #4 DIMM #3 DIMM #2 DIMM #1 Memory board slot #1 Memory board slot #2 Memory board slot #3 Memory board slot #4 1 DIMM #1 DI.
8-24 Error Messages on V irtual LCD The remote m a nagement featu re of DianaSco pe and W eb Server allo ws the m anaged server to display th e virtual LCD (16 digits x 2 lines) and stat us l am ps.
8-25 Messages displayed on upper line On-screen message Description Action Prepare T o Bo ot POST completes normally . This is not an error . CPU Reconfigured POST completes with processor degraded. Contact your service representative. T ry the following steps to cancel the error .
8-26 M#3 D#3 UC Err M#3 D#4 UC Err An uncorrectable error occurs in DIMM #3 or DIMM #4 on memory board #3. M#4 D#1 UC Err M#4 D#2 UC Err An uncorrectable error occurs in DIMM #1 or DIMM #2 on memory board #4. M#4 D#3 UC Err M#4 D#4 UC Err An uncorrectable error occurs in DIMM #3 or DIMM #4 on memory board #4.
8-27 Messages displayed on lower line On-screen message Description Action Proc Missing Processor is not found. 240V A Power Down POWERGOOD dropped during po wer-on. Power On Cnt Alm POWERGOOD signal error occurred at power on/off. Proc1 VccpAlm XX VCCP voltage alarm occurred on processor #1.
8-28 On-screen message Description Action SB2 +3.3v Alm XX + 3.3V voltage alarm occurred on SCSI backplane 2. SB2 +5.0v Alm XX + 5.0V voltage alarm occurred on SCSI backplane 2. SB2 +12v Alm XX +12V voltage alarm occurred on SCSI backplane 2. SCSI A-1 Alm XX SCSI channel-A voltage error occurred.
8-29 SOL VING PROBLEMS When the server fails to operate as expected, see the followi ng t o find out your problem and follo w the instr uction given before aski ng for repair . If the server sti ll fails to operate succes sfully after solving your problem, take a note on t he on-screen message and contact your service repr esen tative.
8-30 POST fails to complete: • Is the DIMM board installed? → At least four DIM M boards ar e required for operati on. • Is t he me mo ry s iz e l a rge? → The memory check may take a few sec o nds if the memory size is large. W ait for a while.
8-31 Management PC cannot de tect the se rver: • Is Java2 Ru ntime Envir onment, S tandard Edi tion 1.4.2_04 or l ater use d for ma nagement PC? → Download Jav a2 Runtim e Environment, S tandard Edit ion 1.4.2_04 or l ater from http://java.sun.com/j2se/.
8-32 4. W ait at least 30 secon ds with the power being off, then unplug the power cord. 5. Restore the BMC configuration jumper switch settin g and power on the serv er for reconfiguration.
8-33 Fail to access to the CD-ROM: • Is the CD-ROM properly set in the CD-ROM drive tray? → The tray is provided w ith a holder to secure the CD-ROM. Ma ke s ure that the CD-ROM is placed properly in t he holder . • Is the CD-ROM applicable to th e serv er? → A CD-ROM for M acintosh is not avail able for use.
8-34 Fail to access the (internal or external) SCSI devices: • Is the SCSI device applicable to th e serv er? → Operation of any SCSI device that is not authorized by us i s not guarant eed.
8-35 Problems with Windows Server 2003 x64 Editions There are some cases that an event log is registered as fo llows when you install Windo w s Server 2003 x64 Editions.
8-36 Problems with Windows Server 2003 and Windows 2000 Cannot install the operating system correctly . • Did you confirm the notes on installing the op erating system? → See Chapter 6.
8-37 Cannot turn the po w er OFF at the blue sc reen: → If you want to turn off the po wer at the blue screen, execute forced powe r off (forced shut down: continue to press POWER switch fo r 4 seconds). Th e power will not be turned off if you press the switch just one time.
8-38 About System Log w hen re-starting the system on Window s Server 2003 T ype: W arni ng Source: E100B Event ID: 4 Description: Adapter Intel(R) PRO/100 Network Connectio n: Adapter Link Down → When re-starting the system withou t co nnecting the n etwork cable, this log may be found in system event log.
8-39 PCI hot-plug fails: • Is BIOS configuration correct? → Y ou mu st ch ange th e BIO S conf igura tion to use the PCI hot-plug feature. <Menus to c heck: [A dvanced] - [PCI Configuration] - [Hot Plug PCI Co ntrol] - [Minimum/Middle/Maximum*]> * Setting valu e depends on the board to be installed.
8-40 Problems with EXPRESSBUILDER When the serv er is not booted fr om the EXPRESSBUIL DER CD-ROM, check the following: • Did you insert the EX PRESSBUILDER CD-ROM during POST and restart the server.
8-41 Problems with Express Setup Express Setup can not be used → Express Setup does not support the installa tion of Micros oft W indows Server 20 03 x64 Editi ons. If you want to perfo rm re-setup, see Appendix D and pe rform "M anual Setup".
8-42 Spec ified to join the Domain, but the system is inst alled as W orkgroup. → When the setup fails to join the Domain during the installation, it will install the system as W orkgroup. Open [System] in Control Panel to specify join in g the Domain.
8-43 Changed the giga dri ver speed from 1000M bps to 100M bps. But the changed speed is not properly displayed in Network Details of ESMPRO dat a viewer (still 1000M bps is indicated) : → It does not affe ct the operation of LAN driver . Setup is interrupt ed at "Creatin g a working partition" process during the Express Setu p .
8-44 Error Message during Disk Array Configuration Refer to the manual that comes with the disk array controll er for any trouble occurred on disk array in this system.
8-45 Problems with Master Control Menu The master control menu fails to appear: • Is your system W i ndows NT 4.0 or later , or W indows 95 o r later? → The Master Control menu is s upported by Wind ows NT 4.0 an d W indows 95. • Is Shif t pressed? → Setting the CD-ROM with Shift pressed down cancels the Autorun feature.
8-46 COLLECTING EVENT LOG This section describes how to collect the log of various ev en ts that occurred on the server . IMPORT AN T : If STOP error , system error , or st all occurred, follow the procedure below after restarting the system. NOTE: Dif ferent revisions of processors may be mixed in th e additional processo r kit.
8-47 COLLECT CONFIGURA T I ON INFORMA TION This section describes how to collect the information on hardwa re configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORT AN T : If STOP error , system error , or st all occurred, follow the procedure below after restarting the system.
8-48 COLLECTING DR. W A TSON DIAGNOSTIC INFORMA T ION Dr . W atson co llects diagno stic information related to applic ation errors . T he location t o save the in formation can be specified as you like.
8-49 Saving the Dump File Press the DUMP switch to sav e the dump f ile wh en an erro r occu rs. Inser t a metal pin (a straigh tened large paper c lip will make a substitute) into the switch hole to press th e DUMP switch . Pressing the D UMP switch saves t he dump fi le in the specifi ed directory .
8-50 RECOVER Y FOR Windows 2000 SYSTEM If any file necessary for running the oper ati ng system is damaged, use the followi ng procedures to recover the system . IMPORTANT: After recovering the system, see "Updating th e System" in Chapter 5 and be sure to update the sy stem.
8-51 11. Repeat steps 4 to 9. The recovery procedure will be started. During the recovery , the missing files and t he damaged file s are replaced either to the files in C: I386 folder of hard disk or the files in systemroot Repai r of the system partition.
8-52 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an operating system indep enden t maintenance program. When you are unable to start the operating system dependent ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can b e used.
8-53 Features of Off-line Maintenance Utility The Off-line Maintenance Utility provides the following features. (A vailable features vary depending on the way you started the Off-line Maintenance Utility .) IMPORT AN T : See the on-line help for details of the Of f-line Main ten ance Utility .
8-54 RESETTING THE SERVER If the server ha lts before starting the operating system, press and hold Ctrl and Alt and press Delete . This restarts the server . Pressing the RESET switch on the front panel reboots the server . RESET switch IMPORT AN T : Resetting the server clears the DIMM memory and t h e data in process.
Chapter 9 Upgrading Y our Server This chapter describes internal o p tional devices available for th e server , procedu res for install or removing such optional devi ces, and note s on using t hem. IMPORT AN T : Optional devi ces describe d in this chapter m ay be install ed or removed by any u ser .
9-2 SAFETY NOTES Observe the following notes to install or re move optional devices safely and properly . WA RN I NG Observe the following instructions to use the serv er safely. Failure to fo llow these instructions may result in death or serious personal injur y.
9-3 ANTI-ST A TIC MEASURES The server contains electronic com ponents sensitive to static electricity . A void failures caused by static electricity when installing or rem oving any op tional devices. W ear a wrist strap (an arm belt or anti-static glove).
9-4 PREP ARI NG FOR INST ALLA TION AND REMOV AL Follow the procedure below to pre pare for installing or removing com ponents. 1. Shut down the operating sy stem. 2. Press the POWER switch to powe r of f the server (the POWER/SLEEP lam p goes off). 3.
9-5 DEVICE INST ALLA TION OR REMOV AL PROCEDURE Install or rem ove a component from the server as follows. 3.5-inch Hard Disk Drive The 3.5-inch d evice bay on the front of t he server cont ains five sl ots in which hard disk drives can be installed.
9-6 change cable con nection. Howeve r, t o use the hard disk drives in a disk array c o nfiguration using the o ptional RAID controller , you need to use a s eparately priced SCSI cable.
9-7 5. Using the provided screws, secure the hard disk dr iv e into the empty drive carrier . 6. Firmly hold the additional hard disk dr ive an d handle, and insert it into the slot. IMPORTANT: Push the hard disk drive until the handle hook hits the frame.
9-8 Removal Remove a hard disk drive as follows. T o use t he server with the hard disk drive rem oved, insert a n empty drive carrier into the empty slot. 1. Shutdown the system and press the POWER switch to turn off the power . 2. Unlock the hard disk drive.
9-9 DISK lamps When the hard disk drives are in the disk arr ay configuration, you can restor e the state before an error using the auto-rebuild feature that stores the data in the old har d disk drive i nto a new one. The auto-reb uild feature may be enable d or disabled depend ing on the RAID level.
9-10 Power Suppl y Unit Even if one o f three power supply u nits fails, the server can con tinue its operation without interrup tion when an additional power supp ly un it is installed (in the redundant configur ation). If the four power supply units are used, AC power can be divi ded into two lines with a pair of power supply units.
9-1 1 4. Insert the power supply un it in to the slot. IMPORTANT: B e sure to pus h straight the powe r supply unit. T o avoid damaging the power supply unit, do not tilt or tw ist the unit as you push it into th e connector . NOTE: Make sure that the power supply unit is push ed in to an end securely .
9-12 6. Power on the serve r . The POWER lamp on the power supply units go es on. 7. Confirm, by the ST A TUS lamp or on t he POST diagnost ic screen, that the re are no errors related to the power supply units. See Chapter 8 for details on the error messages.
9-13 4. If you are not goi ng to install a replacement power supply unit, y ou must install a blank cover you removed in step 2 of installation procedure to vacant slot. IMPORTANT: T o maintain the cooling effect in the server , install the blank cover in the vacant slot of the power supply bay .
9-14 5.25-inch Device The server con tains two slots in which SCSI backup devices such as magnetic tape drive c an be installed. Slot #2 Slot #1 A vailable Devices The 5.25-inch devi ce sl ot can cont ai n two si ngl e -height SCSI devices, or one full -hei ght device.
9-15 3. Pull the dummy cover toward you gently and carefully . 4. Pull the SCSI cable and p ower cable out of the 5.25-inch devi ce bay . 5. Install the two latching rails coming with the server to the device with the screw (PL-CPIMSx3x6x15 BF) provided with the server .
9-16 6. Connect the interface cable. Connect the SC SI and power cabl es secured in the 5.25-inch device bay to t h e 5.25-inch device. IMPORT AN T : A connector cap is attached to the power c able. Keep the removed cap for future use. 7. Push the 5.25-inch device to the device bay carefully until a click occurs to lock it.
9-17 Rear Access Cover T o install or remove a PCI board, or to change cable connections of internal SCSI cable, you will need to remove the rear access cover . CA UTION Observe the following instructions to use the serv er safely. Failure to fo llow these instructions ay result in death or serious personal injur y.
9-18 Inst allation IMPORTANT: Before installing the rear access cover, c h eck that you have not left tools or loose parts i nside the system. 1. Position the cover on the ch assis so that th e cover tabs align with th e chassis slots. 2. While lightly pressing down on the cov er , slide it toward the front of the chassis.
9-19 PCI Access Cover T o install or remove a non-hot-swap PCI board, rem ove the PCI access cover i nside the server . Y ou do not need to remove the PCI access cover when you work with hot-swap PCI sl ot. Removal 1. See the section "Pre paring for I nstallation an d Removal" de scribed earlier to pre p are.
9-20 PCI Board The server contains six slots for PCI boar d, and three slots fo r PCI-Express board. Some PCI boa rds support the hot -plug function by w hich they may be inst alled or removed with t he power o f the server being on.
9-21 There are three types of PCI b oar ds: 5V PCI boards, 3.3V PCI boards, and universal PCI boa rds. A 5V PCI board must be i nstalled in the 5V PCI slot, a nd a 3.3V PCI board must be instal led in the 3.3 V PCI slot. A universal PCI board can be installe d in any PC I slot.
9-22 RAID Controller Considerations Note the foll owing on the configurati o n of a disk array by usi ng the on-boar d or optiona l disk array controller . T o change the disk array configuration or the RAID, the ha rd disk drives must be initialised.
9-23 List of Optional Devices and their A vailable Slot s PCI PCI Express PCI-X #1 #2 #3 #4 #5 #6 #7 #8 #9 Bus A Bus B Bus C Bus D Bus E Bus F Description 32-bit/33MHz x4 x8 64-bit/100MHz Slot size Full-height PCI board type 5V x8 socket 3.
9-24 Non-hot-plug PCI Boards This section de scribes the procedure for i n stalling or removing a non-hot-pl ug PCI board. Installation Install a board in a PCI boa r d slot as follo ws. IMPORTANT: PCI board slots #6 t o #9 can accept 3.3V and universal PC I boa rds.
9-25 5. Remove the bl ank plate. IMPORTANT: Kee p the blank plate being removed for future use. 6. Align the board with the groov es of the guide rail, and insert the board slowly and gen tly . 7. Carefully push the board until it en gages and fully seats in the slot connector .
9-26 8. Slowly close the tab to secure the PCI board. NOTE: Make sure that the tab is firmly lock ed. If the tab is unlocked, the PCI board and/or I/O board may be d amaged due to unstable PCI boar d. 9. Reinstall the removed componen ts. 10. T urn on the power of the server .
9-27 Hot-plug PCI Board On the PCI board slots #5 through #9, you can replace or add a hot-pl ug PCI bo ard while the server is operating. Only N8104-86 100BASE- TX Adapter, N8104-1 11 100BASE-TX Ad apter and N8104 -103 1000 BASE-T Adapter support the Hot -pl u g PCI fu nction.
9-28 S tatus Lamp s T wo LEDs on the back panel i ndicate the status of the hot-plug PCI add-in boar d s. Y ou can check t h e indication by lamps on the I/O board. PCI slot Power lamp (green) Lights when power is supplied normally to the PCI board installed.
9-29 Hot Add T a ke the following procedure to ex ecu te Hot Add: 1. Remove the rear access cover from th e server with the power being on. 2. Locate the slot in which you are go ing to install an additional bo ard. NOTE: Confirm that the PCI Slot Power lamp of th e slot in which you are going to in stall the PCI board is off.
9-30 5. Push the PCI board slowly and carefully into the slot. 6. Push the PCI board until the connection part of th e board is firmly connected into the slot. IMPORT AN T : If failing to install the PCI board correctly , reinstall it. Be careful not to apply excess force to the PC I board when handling it.
9-31 10. Reinstall the rear access cover . 11. Check if the addition ally in stalled PCI board is recognised and working pro p erly as follows: (1) Select [Control Panel], [Adm inistrative T ools], [Com puter Management], and [Device Manage r] in the order to start the Device Ma nager .
9-32 Hot Remove Use the follow ing procedure to execute Hot Rem ove: 1. Stop the device d river used by t he Hot-plug PC I board yo u want to rem ove as follows: IMPORT AN T : Before removing a PCI board , be sure to stop the dri ver of the sl ot (containing the PCI board) from the operating system.
9-33 (4) Select [Unplug/Eject a device] fo r rem ov al task, then click [Next]. (5) Select the tar get device, then click [Next]. (6) Confirm that the driver is used by th e device you wa nt to remove, then cl ick [Next] . The [Add/Remove Hardwa re W izard] closes.
9-34 (7) Click [Finish]. (9) Remove the rear access cover and locate the sl ot from which the boa rd has to be rem oved. NOTE: Confirm that the PCI Slot Power lamp of the target PCI slot is off. T o stop the device driver usi ng the PCI hot-plug swi tch: (1) Remove the rear access cover and conf irm the slot to remove the PCI board.
9-35 4. Install a slot cover on the slot from which you removed the PCI board, t hen slowly close the t ab. IMPORT AN T : T o maintain the du st-proofing and electr omagnetic radiation characteristics and cooling perfor mance of t h e server , be sure to install the blank plate on the slot from which you removed t he PCI boa rd.
9-36 Hot Replace Use the following procedure t o execute a Hot Replace: 1. Stop the device driver used by the Hot Plug PC I board yo u want to repl ace as follows: IMPORT AN T : Before removing a PCI board , be sure to stop the dri ver of the sl ot (containing the PCI board) from the operating system.
9-37 (4) Select [Unplug/Eject a device] fo r rem ov al task, then click [Next]. (5) Select the tar get device, then click [Next]. (6) Confirm that the driver is us ed by the device you want to re move, then click [Next] . The [Add/Remove Hardwa re W izard] terminates.
9-38 (7) Click [Finish]. (8) Remove the re ar access cover and locate the boa rd to be rem oved. NOTE: Confirm that the PCI Slot Power lamp of the target PCI slot is off. 2. Disconnect all the cables from the PCI board. 3. Push the tab to unlock it, slowly open the tab, then remove the PCI board.
9-39 4. Slowly insert the PCI board into the server . 5. Push the PCI board until the connection part of th e board is firmly connected into the slot. IMPORT AN T : If failing to install the PCI board correctly , reinstall it. Be careful not to apply excess force to the PC I board when handling it.
9-40 9. Reinstall the PCI slot cover . 10. Check if the installed PCI board is recognised and working properly as follows: (1) Select [Control Panel], [Adm inistrative T ools], [Com puter Management], and [Device Manage r] in the order to start the Device Ma nager .
9-41 Notes whe n removing the PC I slot insulators Be careful that the insulator do es not make c ontact with the capacitor of t he PCI-Express slot.
9-42 Memory Board T o install or remove a DIMM, rem ove the memory b oard first. One memory board is factory-installed in the server . Up to four memory boards (32 GB maximum) can be installed in the server . The failing DIMM or mem or y board can be hot -swapped (replacement with power -on state) in the memory RAID configuration.
9-43 Removal Remove the memory bo ard as follows: IMPORT AN T : The memory board is extremely sensitive to static electricity . Make sure to tou ch th e metal frame of the server to discharge static electricity from your body before handling the memory board.
9-44 5. Hold the ejector and pull the memory bo ard out from the server . 6. Put the mem ory board on a dr y , clean, and static-free place. Inst allation Install the mem ory board in reve rse order of the removal s teps.
9-45 DIMM Install an addit ional DIMM (Dual Inli n e Memory Module) i n a DIMM soc ket on the m emory board in the server . DIMMs are i nstalled on t he sockets in t he ascending o rder of DIMM socket num bers in the unit of two m odules. NOTE: Up to 8 GB of m emory (2 GB DIMM × 4) ca n be installed.
9-46 Inst allation Install a DIMM as follows: IMPORT AN T : The DIMM is extremely sensitive to static electricity . Mak e sure to touch the metal frame of t he server to disc harge static electri city from your body before handling the DIMM.
9-47 5. Fully open the levers at both ends of th e socket (1) a nd remove the socket cover . IMPORTANT: T o avoid damaging the lever , do not appl y an excess force to the lever . Keep the rem oved blank cove r for future use. 6. Push the DIMM straight into the socket (2).
9-48 Removal Remove a DIMM as follows: IMPORT AN T : The DIMM is extremely sensitive to static electricity . Ma ke sure to touch the metal frame of the server to discharge static electricity from your body before h andling the DIMM. Do not touch the DI MM terminals or on-board parts by a bare hand or place the DIMM directly on the desk.
9-49 Memory Mirroring / Memory RAID Feature Memory Mirroring Feature The memory mirrori ng feature places a memory board a s spar e memory in standby state. If the current mem o ry board encounters an unc orrectable error , the mem ory mirroring featu re switches to the standby memory board.
9-50 Others Memory capacity displayed on th e operating system = total capacity o f physically installed memory – capacity for standby m emory Memory mi rroring feature: 1/2 of actually installe.
9-51 Memory Hot-Plug Feature 1 (Hot Replace) In the memory redundant con figuration such as m emory mirroring and mem ory RAID configuration, the mem o ry board can be removed while the operating system is runn ing . 1. See the section "Pre paring for I nstallation an d Removal" de scribed earlier to pre p are.
9-52 5. Make sure that the memory board p ower lamp goes of f, then remove the memory boa rd. IMPORT AN T : The m emory board becom es very hot while being power ed. When removing t he board, t urn of f the power and wait for several mi nutes befor e pulling it out.
9-53 7. T o set back the mem ory boards in red undant configuration, install the memory boards in reverse order of removal proce dure. Then, pre ss the Attention swit ch on the m emory board. The mem ory board Power lam p starts flashing, and after a while, it goes on.
9-54 Memory Hot-Plug Feature 2 (Hot Add) In Windows Server 20 03 Enterpri se Edition, you can use the Hot-Add mem o ry feature. The H ot Add feat ure allows you to add a physical memory withou t shu tting down the system.
9-55 Processor Board T o install or remove a processo r , remove the processor board. Removal Remove the processor board as follows: IMPORT AN T : The processor board is extre mely sensitive to static electricity .
9-56 5. Remove the tw o screws securing the ejectors. 6. Unlock the processor boa rd and open the ejectors. 7. Firmly hold the processor board an d pull it out from the chassis.
9-57 NOTE: Notes when removing the processor board The processor boa r d is very h eavy (m ax. 7 kg). Pay attention not to drop it. 8. Put the processor board on a dr y , clean, and static-free place. Inst allation Install the processor board in reverse or de r of the removal steps.
9-58 Processor The processor board is equipped with sock ets to install four 64 -bit Int e l ® Xeo n ™ pr oces sors MP and cor res ponding VRMs. (One pro cessor and on e VRM are fa ctory-installed.
9-59 Inst allation Install a processor as follows: IMPORT AN T : The processor is extremely sensitive to static electricity . Make sure to touch the metal frame of t he server to disc harge static electri city from your body before handling the processor .
9-60 9. Put the processor on the so cket slowly and g ently . NOTE: Make sure of the orientation o f the pr ocess or . Pin layouts on two corners am ong four dif fer from ot hers to prevent an incorre ct insertion. Confirm the pin mark and pi n layout on the socket, and insert the processor correctly .
9-61 12. T ighten the four screws to secure the heat sink. 13. Make sure that the heat sink is level. IMPORT AN T : If the heat sink i s not level , remove it, and check if t h e processor is positione d correctl y . 14. Fully open the levers on bot h si des of the VRM socket.
9-62 17. Start SETUP and select "Y es" for [Reset C onfigurat ion Data] on the Adva nced menu. This setting is required to change the hardware configur ation data.
Appendix A S pecifications Item Express5800/ 140He Model type at shipment Diskless Type 64-bit Intel® Xeon™ Processor MP Clock/2nd cache 3.16 GHz/1 MB 3.
A-2 Item Express5800/ 140He Keyboard MINI DIN 6-pin connector (1 port) Mouse MINI DIN 6-pin connector (1 port) USB 4-pin (3 ports; front: 1 (USB1.1), rear: 2 (USB2.
Appendix B Other Precautions T ransfer Rate of the On-board LAN Controller The LAN cont roller on the IO boa rd has two ports. Each p ort suppo rts 10Base-T , 100Ba se-TX, and 1000Base-T networks an d a capable o f full o r half duplex . The controller can automatically detect and switch for ne twork s peed and transfer mode c o nnected to the HUB.
B-2 Notes on use The floppy disk is a n importa nt data stora ge media with deli cate structure and re quires care . Keep the following notes in mind to us e it: Insert the floppy d isk in to the floppy disk drive gently as far as it goes. Attach the label to the correct position .
B-3 Data backup "Data backup" is to copy data stored in a m edia into anot her media (e.g., floppy disk, di gital audio tape, or magnet-opti cal disk). IMPORT AN T : Make sure to make a back-u p copy of every floppy d isk, if provided . The floppy di sk is a very delicate st orage media.
B-4 Keyboard The keyboard is a device t o instruct you com puter by entering al ph anumeric characters or sym bols. IMPORT AN T : Do not pour any liquid such as water or put anything in to the keyboard. Doing so may cause a failure of the keyboard.
B-5 Mouse Like the keybo ard, the m ouse is a device to instruct yo u r computer . Many ope rating syste ms and application software require the mouse for operation. NOTE: Functions assi gned to the mouse b u ttons vary dependi ng on the software.
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Appendix C IRQ and I/O Port Address The factory-set interrupt requests and I/O port addr esses are lis ted below . Find an appropriate one to install an optional device.
C-2 PIRQ and PCI Device The factory-set PCI device i nterrupts are assigned a s follows. Y ou can change these interrupts by usin g the BIOS SETUP , however , use th e factory-set interrup ts as they are.
C-3 I/O Port Address The factory-set I/O port addre sses for the server are assi gned as follo ws: Addresses Des cription Chip 00-08h DMA Control Registers ICH5 09-0Eh RESERVED ICH5 0Fh DMA Control Re.
C-4 Addresses Des cription Chip 1F0h-1F7h Primary IDE Command Block Registers ICH5 278-27Fh (Parallel Port 3) PC87417 2F8-2FFh Serial port 2 PC87417 376h Secondary IDE Control Block Registers ICH5 370.
Appendix D Inst alling Windows Server™ 2003 x64 Editions This section describes the procedures for installing W indows Server 2003 x64 Edition without using Express Setup to ol. BEFORE INST ALLING Windows Server 2003 X64 EDITIONS Please read carefully the following info rmation BEFORE beginning your W indows Server 2003 x64 Edition Installation.
D-2 Media such as DA T During the operating system installation, do not attach unn ecessary media for operating system installatio n to the system, such as DA T . Partition Size The size for the partition that the system is to be installed can be calculated from the following formula.
D-3 INST ALLING Windows Server™ 2003 X64 EDITIONS Preparations for Installation NEC EXPRESSBUILDER CD-ROM Microsoft® W indows Server™ 2003 Standard x64 Ed ition (CD-ROM) User's G.
D-4 – W indows® 200 0 – W indows® Me/9 8/95 – W indows NT® 4.0 Y ou can create W indows Server 200 3 x64 E di t i on OEM - DI SK f o r NEC EXPRESSB U IL DER from [Master Control Me nu], if you have a computer on which one of the above operating systems ope rates.
D-5 Windows Server™ 2003 x64 Editions Clean Inst allation This section explains how to perfo r m a clean installation of W indows Server™ 2003 x64 Edition s. 1. T urn on the system power . 2. Insert the W ind ows Server 2003 x64 Ed ition CD-ROM in to the CD-ROM dr ive.
D-6 Up dating the System T o ensure normal system operation you should up date your syst em using the following procedures. 1. Logon to the system using the ad ministrator account or another account which is a member of t h e Administrators group. 2. Insert the NEC EX PRESSBUILDER CD-R OM into the CD-ROM drive.
D-7 DRIVER INST ALLA TION AND ADV ANCED SETTINGS This section de scribes how to install and setup various standard d rivers mounted on the device. For information on installing and setting up a driver that is not describ ed in this section, please refer to the document attached to the driver .
D-8 Network Driver Specifying t h e details of network driver . One standard network driver that is m ounted will be installed automatically , bu t the link speed and Duplex mode need to be specified manually . [When PROSet is not inst alled] 1. The [Local Area Connection Prop erties] dial og box appears.
D-9 Graphics Accelerator Driver The standard graphics accelerator driver installed by "Update Express 5800 system" is automatically installed.
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Appendix E Inst alling Windows Server™ 2003 This section describes the procedures for ins t al l i ng Wi n do ws Ser ver ™ 2 00 3 wit h out us ing Express Setup tool. BEFORE INST ALLING Windows Server™ 2003 Please read carefully the following information BEFORE commencing your W indo w s Server™ 2003 Installatio n.
E-2 Media such as DA T During the operating system installation, do not attach unn ecessary media for operating system installatio n to the system, such as DA T . Partition Size The size for the partition that the system is to be installed can be calculated from the following formula.
E-3 INST ALLING Windows Server 2003 Preparations for Installation NEC EXPRESSBUILDER CD-ROM Microsoft® W indows Server™ 2003 Standard Edition (CD-ROM) or Microsoft® Windows Server™ 2003 .
E-4 – W indows® Me/9 8/95 – W indows NT® 4.0 Y ou can create W indows Server 2003 OEM-D ISK for NEC EXPRESSBUILDER fro m [Master Control Menu], if yo u have a com puter on which one of the above operating system s operates. Follow the steps below: 1.
E-5 Windows Server 2003 Clean Inst allation This section explains how to perfor m a clean installation of W indows Server 2003. 1. T urn on the system power . 2. Insert the W ind ow s Server™ 2003 CD- ROM into the CD-ROM driv e. 3. Press Ctrl + Alt + Delete to reset the system .
E-6 Up dating the System T o ensure normal system operation you should up date your syst em using the following procedures. 1. Logon to the system using the ad ministrator account or another account which is a member of t h e Administrators group. 2. Insert the NEC EX PRESSBUILDER CD-R OM into the CD-ROM drive.
E-7 Upgrade Inst allation NOTE: If you are using the Adaptec 29160, please carry out after removing it. 1. Procedures below upgr ade the installed W indows 2000 to W indows Server 2003. 2. Power on the system and start W indows 2000 . 3. Log on as an a d ministrat o r .
E-8 11. Install the driver and make detailed settings. If PROSet is already installed, un install PROSet before upgrading. If the teaming function is enabled, d isab le this function before uninstalling PROSet. During upgrade installation, [D isk Insert] dialo g box may b e displayed.
E-9 DRIVER INST ALLA TION AND ADV ANCED SETTINGS This section de scribes how to install and setup various standard d rivers mounted on the device. For information on installing and setting up a driver that is not describ ed in this section, please refer to the document attached to the driver .
E-10 Network Driver Specifying t h e details of network driver . T w o standard network dr ivers that are mounted will be installed auto matic ally , but the link speed and Dup lex mode need to be specified manually . [When PROSet is not installed] 1.
E-1 1 Inst alling SCSI Cont roller Driv er (Initio 101 / Adaptec 29320) If you use SCSI controller dri ver (In itio 101 / Adaptec 29 320), install it according to the following procedure: 1. Start [Device Manage r] from [Start ] menu → [Cont rol Panel] → [Ad ministrative T ools] → [Computer Management ].
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Appendix F Product Configuration Record T able Use this table for information about setup and system environment change. Hardware Main Unit Model name Serial No. Date Installed Processor #1 Clock Serial No. Date Installed #2 Clock Serial No. Date Installed #3 Clock Serial No.
F-2 Hard Disk Drive (Option) ID0 T ype Serial No. Capacity Date Installed T ype number ID1 T ype Serial No. Capacity Date Installed T ype number ID2 T ype Serial No. Capacity Date Installed T ype number ID3 T ype Serial No. Capacity Date Installed T ype number ID8 T ype Serial No.
F-3 PCI Slot #7 Model name Serial No. Date Installed PCI Slot #8 Model name Serial No. Date Installed PCI Slot #9 Model name Serial No. Date Installed Printer Model name Serial No. Manufacturer Date Installed Additional Cabinet for Disk Model name Serial No.
F-4 Sof tw are Firmware version Operating System Name: V ersion: Application of RUR media Apply Name: V ersion: File system FA T HPFS NTFS Others ( ) Bundled software installed Lic.
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An important point after buying a device NEC 140He (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought NEC 140He yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data NEC 140He - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, NEC 140He you will learn all the available features of the product, as well as information on its operation. The information that you get NEC 140He will certainly help you make a decision on the purchase.
If you already are a holder of NEC 140He, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime NEC 140He.
However, one of the most important roles played by the user manual is to help in solving problems with NEC 140He. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device NEC 140He along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
