Instruction/ maintenance manual of the product 7401 NCR
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NCR Ea syPoint 74 01 Release 2.5 Hardware User's Guide 19797 N C R B005-0000- 1254 Issue H.
The prod ucts d e s cri bed i n t his book a re lice ns e d pr odu ct s of N C R C orpora t i on. Micr oTo uch is a regist ere d t rade mark of MicroTo uch. NCR and Eas yPo int are re giste red t rade marks of NCR C orp orati on. Novell and Net w are are registe re d trademarks o f N ovell, Inc.
i Pr eface Audience This boo k is writ te n for ha rdwa re ins t alle r/se rv ice p e rs onnel, sys te m integrators, and fiel d engineers. Notice : Th is do cume n t is NCR p roprie t ar y in fo rmat io n and is n o t to be disclosed or reproduced wi thout con s en t.
ii Attention: I l y a dange r d'e x p los ion s' il y a rempla ce m e n t inco rrect d e la ba tte ri e. Re mplac er unique ment avec une b atter ie du même t ype ou d'un type recommandé par le con structeur. Mettre au réb ut les batt erie s usa g é es co n fo rmém ent aux ins t ru ctio ns du fabrica n t .
iii Grounding Instructions In the event of a malfunction or b reakdown, grounding provides a path of l east resistanc e for elec tric c urrent to reduce the risk of electric shoc k. Thi s pro duct is equ ippe d w i th a n el ec tric cor d h avi ng an equipme nt-gro u ndi ng co nduc tor a nd a ground ing plu g.
iv Table of Con tents Chapt er 1 : 7401-2xxx and 3xxx Product O verv iew Intr oduc ti on .................................................................. 1- 1 Se ri al N umb er /Mode l N umb er La b el ........................ 1- 2 Fix ed -A n gl e Mo unt Lab el.
v Bo ar d B IOS ....................................................... 1-2 2 Ope ra tor Di spl ay .................................................. 1-26 LCD Adap ter Bo ar d ......................................... 1-26 LCD Bac kligh t Inve rter Mod ule .
vi Add iti ona l Conn ect ors ( Pe ntiu m I II B oard ) ....... 1-39 Co mpat ibility .............................................................. 1-4 0 LAN Comm unic ati ons ......................................... 1-4 0 Ap p licat ion P rogra mm abilit y .
vii IDE Head er ....................................................... 2-12 Aud io ................................................................ 2-1 2 Mag neti c S tri pe Reade r ................................... 2-13 To uc h S c re en Contr oll er .
viii Mot or iz ed C ar d Re ad er P ow er Sup ply .......... 2-3 0 Ful l P a ge Pr inte r P ow er Sup ply...................... 2- 30 Inte grat ed S peake r s ......................................... 2- 30 Ea sy Poi nt 45 Ped e stal .................
ix Wall Mounti ng a 740 1-K502 Core Mod u le ............... 3- 34 7401-9212 LCD No-C abinet (12 .1-inch) ..................... 3-3 6 Ins ta ll ati on Gui del i nes ......................................... 3-37 Moun ti ng S pec if ic at io n Ill ustr atio ns .
x Wi nd ow s XPe ..................................................... 4- 2 Wi nd ow s NT ...................................................... 4-3 Ins ta ll ati on Re stri ct i ons................................................ 4- 4 Conn ec ting the Cab les.
xi Cal i br ati ng th e Touc h Scr een .................................... 4- 27 Cal i br atio n Usin g Mi cr oTou ch (W indo ws)........ 4- 27 Cal i br ati on U sin g Mi cro c al (DOS ) ...................... 4- 29 Cal i br ati on f rom t he BIOS ..
xii BIOS Defau lt CMOS Values (7401-26xx/46xx BIO S V ersi on 2 .3. x.x)............................................ 5-1 7 Mai n V al ues ...................................................... 5-1 7 Adv an ce d Val ue s ...............................
xiii Microsoft Operating System Li cense Agre eme nts............................................................. 6- 8 Ope ra ti ng S y ste m Re stri ct ions .............................. 6-9 St and b y a nd Hi bern at e Mode Rest ri cti on ........
xiv Chapt er 7 : BIOS Updating Procedures Intr oduc ti on .................................................................. 7- 1 Pre requi site s ........................................................... 7- 1 Upd ati ng Pr oce du re s .............
xv Revi si on Re cor d Issue Date Remark s A Aug 00 First issue (se parated 7401 and 7454 s ections out of B005-0000-1069) B Feb 01 Updated to Release 2.
xvi.
xvi i Radio Frequency Inter f erence Statements Fed e ral Com munica tio ns Co mmiss ion (FCC ) Informati o n to User This equipment has been tested and f ound to comply with the limits for a Class A digi tal d evic e, pu rs uant to Par t 15 of FC C Ru les .
xvi ii Int ernat ional Ra di o Freq uen cy Int erfer en c e St at eme nt Warning: T h is is a C l ass A p ro d u ct. In a d o m est ic e n v iro n m ent th is pr o d u c t may cause radio interference in which case the user may be required to take adequate m e as ur es .
xix IEC & EN Laser Product Label 17325 C la ss IIa L as er P rodu ct. Av oid Lon g-t er m Viewing of Direct Laser Light. IE C & E N 60825-1 CLA S S 1 LA SER P RODUCT Appareil à Laser de classe I Ia Ev iter Toute Exposition Prolongèe de la v ue à l a lu mi è re laser dir ect e.
xx Declar ation of Confor mity Manufac turer's N a m e NCR Corp oration Manu factu r er 's Address NCR C orporation Re ta il S olu tio n s D ivis io n – Atla n t a 2651 Sate llite Boul eva.
xxi Declar ation of Confor mity Manufac turer ’s Name NCR C orporation Manu factu r er’s Ad dr ess NCR Corp oration Re ta il S olu tio n s D ivis io n – Atla n t a 2651 Sate llite Boul evard Dul.
xxi i.
Chapter 1: 7401-2xxx a nd 3xxx Product Over view 18289 N C R Tilt M ount Fi xed - Angl e Mount Introductio n The NCR E asyP oin t 7 401 is a n int era ct ive t ou ch screen t e rmin al wit h retail func tionali ty that s upports a variet y of kios k and self-service applicatio ns.
1-2 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Ser ial Number/Model Number Label The unit's serial number, model n u m ber, tracer n umber, and date of ma n u fa ct u r e are in clu de d on a label o n th e back o f the Co re Mo du le. Refe r to follo win g se ctio n s for ad dit ion a l in form at ion.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-3 Til t-Mo unt La bel To view t h e label, t ilt th e Co re Module an d remove the cable cov e r. NCR 7401-2000- 8000 50-1234567 8 Mfg Date: 11 /15/0.
1-4 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Har dware Modules Base Uni t • Pro cesso r B oa rd − Pentium II I/Celeron processor − SVGA ch ip se t (12 -in ch mon it or) − XGA ch ips e .
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-5 • POS Co nnecto r Bo ard − Cash drawer port ( supports two drawer s via a Y -cable) − Internal parall el port (dedic ated to the optional customer display ) − Mic ropho ne • 12.
1-6 Chapter 1: 7401-2x xx and 3xxx Product Overv iew • Cash drawers − 2113 Cash Drawer (modular) − 2189 Cash Drawer (modular) − 2260 Cash Drawer (modular) − Dual ca sh drawer c able • Prin.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-7 Terminal Com ponents not Supported It is im p ortant to no te that the ter minal does no t support the fo llow ing com po nen ts. No t Supported Alternative Implementat ion CM OS for hard totals , logs, and tallie s Hard disk, flash disk, or server storag e Removable media, e.
1-8 Chapter 1: 7401-2x xx and 3xxx Product Overv iew System C onfiguration D iagr am 7401 Keyboard 18319b 2260/2189 2nd Cash Drawer (Y-Cabl e) 7194 PS/2 KBD VGA USB Audio RS232 (4) 2 O p tio na lly Po.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-9 Kit C onfiguration D iagr am 7401-3xxx 7401-2xxx K542 K533 F501 K530 K525 K523 F/ K590 F521 F101 F201 F502 F200 18318d-P 7401 w/ K590 K540 K543 K53.
1-10 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Hardwar e Module Descriptions Pr oces so r Bo a rd Processor/ Chi p S et The t e rm in a l uses an Int e l ar ch ite ct u re proces s o r, which p.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-11 Release 2. 0 – 2.4 • Intel Pentium III 500 MHz or 700 MHz Processor, or I ntel Celeron 450 M Hz, 550 MHz, or 600 M Hz Processor ( µ PGA packa ge) used with the I ntel 440BX PC chi pset .
1-12 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Ethernet 10/100B ase-T LAN Communi cations The 7401 terminal has an I ntel 82559 L A N Controller that supports 10/100Base-T Ethernet . Ethernet 100Base-T is also k n own a s "Fast Eth e rn et .
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-13 LED Indicators for Link Integrity (verifi es cable and hub connecti on are good) and LAN s p eed is provided on the Proces s or Board near t he row of conn ec tors a t the bot to m of the e-b ox . T he LE D i s O N (ye l lo w) w hen the speed is runnin g at 100 MB/s.
1-14 Chapter 1: 7401-2x xx and 3xxx Product Overv iew The wireless network s operate at speed s of 1-2 MB/s with 2 p ercent pa ck e t loss typ ica l. Th e applica t ion d e ve lop er mu st be aware o f the performance limitati on s and de s ign appli cations that are acce ptable to the customer when ru n over the s lower network.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-15 RS-232 DB-9 M al e Connector Pi n out Pin Po rt A Po rt B 1 DCD DC D 2 RXD RXD 3 TXD TXD 4 DTR DT R 5 GND GND 6 DSR DS R 7 RTS RTS 8 CTS CT S 9 RI or +12* VDC RI * I f Port 1 or 3 are powere d, p in 9 will be +12 V.
1-16 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Audio The base unit has SoundBlaster-com patible audio. Wave table synthesi s is no t sup ported. F M synthe s is and MIDI are su pported in the hardware, but requires software driver support to function .
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-17 When the system is op erating in the d immed display mode, to uch activit y can re st ore fu ll brig h tness if inst ru ct e d by soft wa re t o d o so. When s y stem i s in low power mode , touch acti vity can g enerate the mouse port interrupt (IRQ12).
1-18 Chapter 1: 7401-2x xx and 3xxx Product Overv iew NCR Re tai l Specifi c Hardware The Processor Board contains logic that provides support for the cus t o m reta il in t e rface .
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-19 No te : Bits 2 and 3 are set to ' 1' by eac h devi ce reset. The cash drawer interface c an b e diagnosed remotel y . For securit y reasons, the cas h drawer diag nostics mode mus t first be activated by pressing an external mo m entary switch (S W2).
1-20 Chapter 1: 7401-2x xx and 3xxx Product Overv iew The Processor Boards support linear addre s sing by creati ng a "hol e" in the memor y address space at the 63 MB b oundar y.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-21 The Release 1.0 Pentium processor board wa s equipped with a C&T 69000/65555 SVGA L CD/CRT graphic s co ntroller w ith 2 MB of integrated sy nchronou s grap hics D RAM.
1-22 Chapter 1: 7401-2x xx and 3xxx Product Overv iew • Reta il Customer Infor matio n Display User’s G uide (BD20-1431-B) o n the NCR Information Prod ucts web site a t: htt p:/ /www.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-23 BIOS Upgrades Fla sh me mory ma kes d ist ri buti ng B IOS u pgrad es e as y. A new ver sio n of the BIOS can b e in stalled from the hard disk, netw ork or through a serial p ort. The d isk -ba s ed Flas h upg r a de ut ilit ies , P h lash.
1-24 Chapter 1: 7401-2x xx and 3xxx Product Overv iew When in Stand By m ode, the Processor Board redu ces power co nsum pti o n b y usi n g the pr o c e ssor Syste m Manageme nt Mode (SM M ) ca pabilit ie s a n d als o spin n ing do wn ha rd drives a n d tu rn ing o ff VE SA D PMS c ompli ant moni tors .
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-25 ACPI provi des similar modes of o peration a s APM . The 7401 hardware suppor ts four Po w e r Mana geme nt State s . State Char acteri sti cs OFF AC power is n ot p r esent. All RA M contents a re lost.
1-26 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Oper at or Di spl a y 18289 N C R Tilt M ount F ixed - Angl e Mount The 7401-2xxx and 3xxx have eith er a 12.1-inch TFT ( active matrix) or a 15-inch TF T. LCD Adap te r Board The signals from the LC D header on the Proces sor Board are b rought to t h e LCD o n a harn es s.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-27 A fuse loc ated o n the In verter Board protects power to the inverter. This fus e prot e cts t h e sys t em from dam ag e in the even t of a Backlig h t or Inverter Board fa u lt.
1-28 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Features Magn etic St rip e R e ader A single 3-trac k anal og M SR is a vailab le as a feature, s upporting ISO forma t ca rds. When th e MSR is no t des ired, a filler p iece fo r th e M SR se ct io n is in clu de d t o make the unit ap p e a r un ifo rm.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-29 Prin te r Option s Th e s e ct ions that follo w p r ov ide an illu s tra tio n an d brief des cript io n of the availab le printer op tions. 7401-K590 S elf-Service P rinter The K590 Printer is a self-service, fa s t, silent, t hermal printer that pro vid e s "un a t tend ed prin t in g.
1-30 Chapter 1: 7401-2x xx and 3xxx Product Overv iew 7401-K580 S el f-Service Pri n ter (Di sconti nued) The K580 Printer is a self-service, fa s t, silent, t hermal printer that pro vid e s "un a t tend ed prin t in g.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-31 7158 Pri n ter The 7158 Pri nter i s extremely f ast, quiet , and reliabl e point-of-sale dev ice.
1-32 Chapter 1: 7401-2x xx and 3xxx Product Overv iew 7194 Pri n ter The 7194 Pri nter i s a high s peed, high-re s olution pri nter, capabl e of both text and graphi cs pri nting .
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-33 Other Int egrat ed D evi ce s a nd I ndi cat ors Hard Di sk Dr i ve A 2.5-i nch IDE hard di sk is avai labl e to support Window s NT. The dr iv e is th e stan da rd ty pe th at i s use d by not eb ook PCs.
1-34 Chapter 1: 7401-2x xx and 3xxx Product Overv iew POS Connector Board The POS Connector Board i s a small dau ghter board tha t mounts directly on t h e Cash D ra wer and Pa ralle l P ort head e r. C onnectors on the edge of t his b oard form a s econd connector row ab ove t he Processor Board connec tors.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-35 Powe r/St at us LED The LED power i ndicator indicates t hat power is present. The LE D is green when the p rocessor and B IOS are operating p roperly. The LE D is mounted behi nd the front bezel on the same b oard as the motion sen sor.
1-36 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Power Suppl y The t erm ina l uses an AC adapte r for its power su pply, con cea le d in th e term in al m ount ing .
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-37 Integrated Speaker Module (Optional ) The Integrated Spe aker feature p rovides two s tereo speakers that attach to t he botto m of the Core Module. The max imum out put of the speakers is approximately 6 watts per channel .
1-38 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Integrated CD-ROM D rive (Til t Mount Model) The Integrated C D -ROM Drive is located behind a c over o n the Back Panel. To acces s the drive, l oosen the s p ring -loaded C D Cover Screw and re m ove the CD Co v e r by slidin g it up as sh own.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-39 Add itiona l Conne c t ors (Pe ntium III B oard ) The Pe ntium III B oards have t h ree connec tors th at are not on the other Pentium Boards. Also avai lab le i s a fo urth connecto r fo r a micropho ne when a POS Connector Board i s mounted to the Proces sor Board.
1-40 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Compatibility LAN Co mmun ication s The softw are asso cia te d w ith t he t er mina l sy stem s conf or m to the follow in g sta n d a rd s: • Network D riv e r In te rfa ce Specifica t ion (ND I S 4 ) • IEEE 802.
Chapter 1: 7401-2x xx and 3xxx Product Overv iew 1-41 Migration Re tail App lica tions • Existing TAPS- based appli cations are not supported. Thes e applications m ust be migrated to Window s NT. • Existing Wi ndows 3.1 1-b ased NICE ap p licatio ns are not s upported.
1-42 Chapter 1: 7401-2x xx and 3xxx Product Overv iew Re tail S ystem s Th is re lea s e of software does n ot support the following fea tu res found in p re v ious re t a il sys te ms: Pl atform • .
Chapter 2: 7401-4xxx Pr oduct Overvi ew 19889d Introductio n The 7401-4xxx model i s a ruggedized version i deal for u n attended u se in fi nancial e nviro nme nts.
2-2 Chapter 2: 7401-4x xx Product Overv iew Ser ial Number/Model Number Label The unit's serial number, model n u m ber, tracer n umber, and date of ma n u fa ct u r e are in clu d e d on a labe l loca t e d in s id e the cabin e t on the left s id e a bov e the prin te r modu le .
Chapter 2: 7401-4x xx Product Overv iew 2-3 Har dware Modules Base Uni t • Pro cesso r B oa rd − Pentium II I/Celeron processor − XGA ch ips e t (15-in ch m onitor) − MPE G II c hi pset − 1 .
2-4 Chapter 2: 7401-4x xx Product Overv iew • POS Co nnecto r Bo ard − Internal parall el port (dedic ated to the optional customer display ) − Mic ropho ne • 15-inch Operator Display – ac tive L C D with capaci tive or res is tive touch • 2.
Chapter 2: 7401-4x xx Product Overv iew 2-5 Terminal Com ponents not Supported It is im p ortant to no te that the ter minal does no t support the fo llow ing com po nen ts. No t Supported Alternative Implementat ion CM OS for hard totals, logs, and t a llies Hard disk, com pact flas h, or s erver storag e Remov a b l e medi a , e .
2-6 Chapter 2: 7401-4x xx Product Overv iew System C onfiguration D iagr am 19794b COM1 USB 1 Mo to rize d Card Reader USB 2 Power Pa ra llel Ful l Page Pri nter S-Vi deo MSR I RDA Speaker LAN Power S.
Chapter 2: 7401-4x xx Product Overv iew 2-7 Hardwar e Module Descriptions Pr oces so r Bo a rd Processor/ Chi p S et The t e rm in a l uses an Int e l ar ch ite ct u re proces s o r, which p ermit s i.
2-8 Chapter 2: 7401-4x xx Product Overv iew Video S ubsystem The vi de o subsyst em s uppor t s the fol low ing L CD t ypes: • 15-inch ac tive matrix (TFT) 768 x 1024 with 64 k colo rs Sup p ort for the LCD in teg ra t ed dis p lay is p r ov ide d intern ally.
Chapter 2: 7401-4x xx Product Overv iew 2-9 100Base-T is wi red identic ally to 1 0Base-T, exce p t that the tw isted p air cabl e must be C ategor y 5 and the hub s must permit 100 or 10/100 MB / s op e ration .
2-10 Chapter 2: 7401-4x xx Product Overv i ew • Ap p ropria te in fra s t ructu re (s e rver supp or t, Bas e S ta t ions , C e ilin g Antennas , etc) m ust be pre sent in th e installati on site , and t he maximum RF ran ge of the wireless system mu st not be ex ceeded.
Chapter 2: 7401-4x xx Product Overv i ew 2-11 Seria l Port s The 7401-4xxx Celeron/Pentiu m III processor board provides two RS- 232 ports (9-pin D -shell connec tors, Ports 1 and 2) direc tly on the board and supports tw o additional RS-232 ports. Ports 3 a nd 4 require an optional harne ss connecti on to t he board.
2-12 Chapter 2: 7401-4x xx Product Overv i ew Hardware Monitor The hardware monitor generates an in terru p t to the s ys tem whenever any of the internal volta g es used by t h e system proce ssor goes above or below th e a ccep ta ble o p e ra t ing rang e.
Chapter 2: 7401-4x xx Product Overv i ew 2-13 • Release 2.0 – 2 . 4 processor boards use a Cirrus/Crystal CS4614 (PCI -bas ed) sound controller that s upports DirectX 6 sound. • Release 2.5 proces sor boards u s e an ESS Allegro ES1989 s ound controller that supports DirectX 8 s ou nd.
2-14 Chapter 2: 7401-4x xx Product Overv i ew External C onne cto r s Internal Co nnecto rs RS-232 9 pin D s hell ( two, one with + 1 2 V powe r option ) Integrated Scanner ( 7401) PS/2 Keyboard Motio.
Chapter 2: 7401-4x xx Product Overv i ew 2-15 Power LED The Processor Board provide s support for an external power LE D throug h the onboard M otion/Power LED connector .
2-16 Chapter 2: 7401-4x xx Product Overv i ew Colors Support ed Resoluti on 256 Co lors (8-Bit) 65, 000 Colors (16-Bit) 16. 7 M Color s (24-Bit) 800x600 512 k 1 MB 2 MB DirectX Support 7401-46xx p rocess or b oards with the Ly nx 3DM/3DM+ c hip s upport the follo win g DirectX 6 Dir ect Dr aw a nd Di rect 3D graphi cs f uncti ons.
Chapter 2: 7401-4x xx Product Overv i ew 2-17 • Lynx Fam ily Contro l Pa nel Specifi catio n 1.2 o n the NCR 74xx Base Sys tem and Clien t Th ird party D riv ers CD -R OM (Produ ct ID: D370-0111-0100) or in the vi deo.
2-18 Chapter 2: 7401-4x xx Product Overv i ew The Flash devic e is divided into four areas , as describ ed below . System Ad dr ess FLASH M emor y Ar ea F0000H FFFFFH 64 kB M ain B IOS EE000H EFFFFH 8.
Chapter 2: 7401-4x xx Product Overv i ew 2-19 Advanced Power Management The 7401-45xx p rocessor B IOS has su pport for 1 . 2 Advanced Power Mana geme nt (A PM) . Th e ve rsion of APM d riv e rs lo ad e d in th e ope r at in g sy s tem by the us er will det e rm in e t o which sp e cifica t ion t h e BIOS will ad h ere .
2-20 Chapter 2: 7401-4x xx Product Overv i ew • AP M mu s t be enable d in the BIOS . AC P I is a u t oma t ica lly act iv e with the o perating s ystem.
Chapter 2: 7401-4x xx Product Overv i ew 2-21 Oper at or Di spl a y 19889d The 7401-4x xx ha s a 15-inch T FT (thin fi lm tran sistor) 1024x760 with 65 K colors d is p lay. LCD Adap te r Board The signals from the LC D header on the Proces sor Board are b rought to t h e LCD o n a harn es s.
2-22 Chapter 2: 7401-4x xx Product Overv i ew A fuse loc ated o n the In verter Board protects power to the inverter. This fus e prot e cts t h e sys t em from dam ag e in the even t of a Backlig h t or Inverter Board fa u lt.
Chapter 2: 7401-4x xx Product Overv i ew 2-23 Features 19889a I ntegrated Speakers MSR Mo t o r i z e d Card R eader Keylo c k Pin Pa d Trac kbal l Key board LCD Tou chscreen Secur e C abi net wit h Int egrat ed S p eaker s The 7401-4x xx cab inet ha s an anti -vandal ke y lock that secures th e cab inet i n a cl osed positio n.
2-24 Chapter 2: 7401-4x xx Product Overv i ew open to per m it easier acces s to the inside of the term inal for servic e person nel. No te : For 7401-4xxx terminal s with a U . K. keyboard (F13 0, F131, or F132), chan ges are re quired to the Regional Settings in the Control Panel.
Chapter 2: 7401-4x xx Product Overv i ew 2-25 Magn etic St rip e R e ader A single 3-trac k anal og M SR is a vailab le as a feature , supporting ISO forma t ca rds. When th e MSR is no t des ired, a filler p iece fo r th e M SR se ct ion is in clu d ed t o make the unit ap p e a rs un ifor m .
2-26 Chapter 2: 7401-4x xx Product Overv i ew • Pri nter se nsor s pro vi de al er ts fo r pa per out, paper low , p aper in presenter, Printhead temperatu re, Printhead l evel po sition, and paper jam . • The Printer u ses a ve ndor-provided Window s Driver.
Chapter 2: 7401-4x xx Product Overv i ew 2-27 Reset Procedure 1. Ge n t ly pre ss the Res e t Switch a n d hold it in for at lea s t four seconds. The screen goes blank. 2. R ele a s e the Res et Switch a n d th en gen t ly p ress it a gain. Th e syst e m reboots.
2-28 Chapter 2: 7401-4x xx Product Overv i ew Motion Sensor The terminal hardware can detect move ment near the terminal a nd ena bl es so ftwa re to pr ompt sy stem op er at io n fro m a l ow -pow er stat e .
Chapter 2: 7401-4x xx Product Overv i ew 2-29 Power OK LED The Power OK LED is located b ehind the C able Cover, between the Customer Display and C ash Drawer con n ectors.
2-30 Chapter 2: 7401-4x xx Product Overv i ew All power requir ed to o perate the ba s e unit, PCMCIA o p tion and PCMCIA cards, speaker option, scanner option, and bus-powered USB peri pheral s is provi ded b y t he power su ppl y. The Processor Board s erves as the hub to di s tribute power to al l ter minal func tion s.
Chapter 2: 7401-4x xx Product Overv i ew 2-31 EasyPoi nt 45 Pedestal A cone-s haped , basic pedestal f or the 7401-4 xxx terminal . The pedestal is blac k and i s metal and wood c onstruc tion.
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Chapter 3: 7401- 2xxx and 3 xxx Hardwar e Installation Introductio n The 7401-2xxx and 3xxx ter m inals are fully asse mbled at t h e factory. This cha pter explai ns the mountin g options and how to connect optional hardware c o mponents to these ter minals.
3-2 Chapter 3: 7401-2x xx and 3xxx Hardware In s tallat ion Installation Restrictions • Before in s t a llin g the te rmin a l, rea d and follo w t h e gu id elin es in th e NCR EasyPo int 7 401 Site Prep aration Guide and the NCR Workstation and Perip heral AC Wiri ng Guide .
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-3 Connecting the Cables The ca ble con n ect o rs a re lo cat e d be h in d the Co re M odule . Th e pro ce du re for a ccess in g t h e con n e ct o rs is d iffe re n t fo r F ix e d-An g le Mount s a nd T i lt Mou nts.
3-4 Chapter 3: 7401-2x xx and 3xxx Hardware In s tallat ion 2. R ais e the bot t om of the Core Mod u le, pu ll ou t th e Co re Module Supp ort and rest the C ore Module on the Core Module Support. 17340 Core M odu le Core M odu le Support Met a l Loc k ing Tabs Key board Port 3.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-5 Fix ed-An gle M o unt (F5 03) 1. Rem ove the s crew that s ecures the Core Module to the Fixed-Angle Mount .
3-6 Chapter 3: 7401-2x xx and 3xxx Hardware In s tallat ion 2. Rem ove the C ore Module f rom the Fixed-Angle Mou nt. 16397 3. Rou te the cables as des cribed in t h e following section, Cab le Rout ing .
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-7 Cable Routing The cables can be routed ei ther out t h e bottom or rear of the Fixed- Ang le Mount. The Power C ord is shipped from the factory ro uted through the b ottom exit hol e in the Fixed-Angle Mount.
3-8 Chapter 3: 7401-2x xx and 3xxx Hardware In s tallat ion 2. Pres s the gro mmet alon g the bottom ed ge of the rear exit and c ut it to lengt h. 16482 Me as ure and C u t 3. I n st a ll t h e rem ain d e r of the g romm e t to the o ther three s ides of the opening.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-9 Cable Connector I denti fication The ca ble co n n e ct or s a re loca t e d o n th e back o f the C or e Mo dule.
3-10 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Tilt M o unt Tilt M o u n t cable co n n e ct o rs are loca t ed on th e unders id e o f the Co re Mo d u le , u n der a cable cov e r . 1. Tilt t h e d isp lay to acce ss t h e cable con n e cto r s.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-11 Cable Routing The Tilt Mount has three p laces to secure c ables to the b ase of the u n it by using a cab le tie w rap.
3-12 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Cable Connector I denti fication 1. C on ne ct the perip h er al and LAN ca ble s. Th e illus tra t ion be low ca n be used to i dentify the connec tors on the terminal . See the s ection s tha t follo w for sp e cific in s ta lla tio n in s tru ct io n s for ea ch of t he peri pherals .
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-13 Installing Per ipherals This se ct ion d e s cribe s h o w t o ins t a ll t rans act io n pr in t ers an d othe r peripherals on the 7401-2xxx and 3 xxx terminal s.
3-14 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 2. Connect the ot her end of the pri n ter cab le to one of the R S-232 (non-p owered ) p orts on the termina l. 3. Connect the e xternal power supply cabl e to the Power Connector on the printer .
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-15 7401-K590 S elf-Service P rinter For in form ation about installing the K590 self-service p rinter, refer to the NCR 7401- K59 0 Self-Servi c e Printer Ow n er’s Guide (B 00 5-0000-1346).
3-16 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Ins ta lling a Cash D rawe r 1. Place the cash drawer in the desired loc a tion, within cab le length of the ter minal. 16269 2. Con nect the ca s h drawer cabl e to the ter m inal cash drawer conn ect or.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-17 Install i ng a Second Cash Drawer The terminal supports a 2-drawer c onfig u ration with a Y-cab le (1416-C372-0006). 1. Place the cash drawer in the desired l ocation, w ithin cabl e's length of the ter m inal.
3-18 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Ins ta lling PC Cards PC ca rds (wire le s s, mode m, and so fo rt h ) can be ins t a lle d on any terminal with t he Dual PC M CIA Port (7401-K060) . Only ter minals with a Fixed-Angle M ount require the removal of th e Core Mod u le from th e mount to ins t a ll a PC card.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-19 2. Rem ove the C ore Module f rom the Fixed-Angle Mou nt. 16397.
3-20 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 3. Rem ove the Wireless Antenna C over. 18615 Wireless A nten na Cov er Screw s (2) W irel ess A nten n a Cov er Screw s (2) T ilt Mo unt Mo d e l Fi xe d - Ang le Mo unt Mo d el 4. I nsert th e PC card (wireles s card, modem, and s o forth ).
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-21 Mounting a Fixed-A ngle Moun t Terminal A terminal attached to a Fixed-Angle M ount c an be ins talled on a: • Pedestal (or on the edge o.
3-22 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 7401- K522 P edest al Mo unt To install the Fixed-Angle Mo unt on a pedestal or t h e edge of flat horizontal s urface, use the K522 Tabl e Mount Bracket K it. 16363 K-522 Mounting P late F l at H or i zon t al S u rf ace Se curi ng Scre w 1.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-23 7401- K5 2 1 Wall M ount To ins ta ll t h e Fixed -A ng le M oun t on a wall, us e th e K521 Wall M oun t Bracket Kit. 1. Secure the Wall Bracket to the wall with l ag screws into the studs, or with hardware of similar strength.
3-24 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 2. I nstall the slots on back of the Fixed-Angle Mount on to the l ocking tabs of t he Wall Brack et.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-25 7401- K5 2 1 Wall M ount wi th 74 01-K 530 P ole Br ac k ets To install the Fixed-Angle Mo u nt on a pole, use the K520 Post Mount Bracket Kit (sa me as K521 but includes strap kit). 16392a 1.
3-26 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 3. In sert the end of the cl amp into the slot o n the Wall Bracket as show n b elo w. 18009 Wa l l B ra ck e t Lockin g Tabs (facin g away .
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-27 4. In sert the metal strap throu gh the op ening on t he oppo site side of the Wall Brac ket.
3-28 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 5. Wrap the metal strap around the p ole and loop it through the o ther end of the cl amp. 16406 6.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-29 7. Using a 5/16- nut dri ver, tight en t he clam p . Caution: Do not over- tighte n the c lamps .
3-30 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 9. I nstall the slots on back of the Fixed-Angle Mount on to the l ocking tabs of t he Wall Brack et.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-31 10. For a pole mount in s tallation, route t he cables throu g h the Wall Bracket as shown bel ow.
3-32 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Installing a K501 Tilt Mount Terminal A Tilt- Mount terminal can b e i nstalled o n a flat hori zontal s u rface or a flat vertic al surface.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-33 7401- K5 3 3 Wall M ount To install the Tilt Mo unt on a flat v ertical surface, use th e K533 Wall M o u n t B r a c k et K i t . 1. Secure the Wal l Plate to the wal l with lag screws ( 4) i nto the studs or with hardware of similar strength.
3-34 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Wall Mounting a 7401-K502 Cor e Module To flush mo unt the C ore Module on a flat vertical s u rface, use the F502 Flush Mount Bra cke t Kit .
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-35 1. Secure the Wal l Plate to the wal l with lag screws ( 4) i nto the studs or with hardware of similar strength. The recommended viewing height for the terminal i s 1.2 m (48 in.) from the floor to the center of the screen.
3-36 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 7401-9212 LCD No-Cabin et (12.1-inch) The 1 2.1 -in ch L CD No-Ca bin et mode l is p urch ased by cust o m e rs who design their own encl osures to m eet their specif ic needs. This s ection pro v ide s in forma t ion that mus t be con s ide re d wh en desig n ing enclosures.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-37 Inst all ati on Gui del i ne s • To prevent moi sture from e ntering system , the front of the di splay must be in close contact with the o p ening in the en closure.
3-38 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Mou nt ing Spe cifica tion Illu stra tions 299.72 m m (11.8 in.) 16 m m (.63 in.) 12.59 m m (.496 in.) 218.44 m m (8.6 i n.) 264.16 m m (10.4 in.) 327.15 m m (12.88 in.) Front s urfac e of dis play bez el m us t protrude through encl osur e to provide sec ure and watertight fi t.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-39 7401-9512 LCD No-Cabin et (15-inch) The 1 5 -in ch LCD No-C abin e t mode l is pu rch a s ed by cus tom er s wh o design their own encl osures to m eet their specif ic needs. This s ection pro v ide s in forma t ion that mus t be con s ide re d wh en desig n ing enclosures.
3-40 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Mou nt ing Spe cifica tion Illu stra tions The fo llowin g illu s tra t ion sh o ws th e min im um a llowa ble d im e ns ion s for th e d isp la y o p e n ing wh en t h e op t ion a l cos m e t ic be z el is us e d .
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-41 The fo llo win g illu s t ra t ion sh o ws t h e maximu m allo wa ble d im en s ions for th e d isp la y o p e n ing wh en t h e op t ion a l cos m e t ic be z el is n ot use d. 19101 312.5 mm 12.
3-42 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 4055 Uninterr uptible Power System (UPS) The NCR 405 5 UPS is available in two models for the 7401 : Item Descr i pti on Volt/ Hz 4055-1300-.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-43 No te : If y ou are installing the K580/K590 Self Service Printer or the Prin t er S p a cer in a Pedest al Mou nt, the UP S must be in s talled firs t. Se e 7401-K037 and 7401-K052 Feature Ki ts for more information.
3-44 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Finalizing the I nstallation After the hardware i nstall ation ha s been com pleted, the terminal can be p owe re d up t o finaliz e th e ins t alla t io n . Th e op er a ting sys t em, a lo n g with p lat fo rm mod ificat io n s , is pre- in s ta lled .
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-45 3. Start the Network Set up Wizard. 4. Select options to identif y the ne twork information for the term inal environment. 5. Enter the Comp uter Des criptio n . 6. Enter the Co mp uter Name .
3-46 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 1. When the t erminal boots it e nters the Windows setup routine . No te : Wh en ins ta llin g Win 98 on t e rmin a ls wit h P r o cess or Boa rd s (7401-21xx/31xx) th ere are few di fferenc es in the p rocedure as follows : a) The terminal starts the Add N ew Hard war e Wizard .
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-47 Setting A uto-Logon (WinNT Ter minal) Sinc e the clie nt doe s not have a keyboa rd i t i s desiro us to have it lo gon automatically. 1. Create a default us er acc ount that you want to use to lo gon to the client (s).
3-48 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on d) Add the new user to the A dminist ra tors gro up. You need to do this in order to be able to later turn off the auto -log o n function. e) Select OK to cl ose the Group Membership box. f) Select OK to create the acc ou nt.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-49 5. Create a new s tring value to perm it auto logon f or the default u s er. Select the Edi t m enu , se l ec t Ne w and then s elect Stri ng Val ue . 6. Name the new entr y A uto AdminLogon .
3-50 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 7. With the new entry selec ted , select the Edit m en u an d th e n s el e c t Mo d if y . En ter the value 1 for auto-logon. No te : A v a l u e o f 0 s e ts it t o n o au to - l o g o n . 8.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-51 11. Create a new stri n g value to contain t he passw ord f or t he defaul t user. Sel ect the Edit men u , sel ect Ne w and then selec t S tring V a lue . 12. Name the new entr y DefaultPa ssword .
3-52 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on Installing a Ser ial Mouse Follo w t h e s e s teps t o ins ta ll a Serial M ous e on the term in a l. 1. Edit the bo ot.i ni file, wh ich is loca te d in th e root of the C dr ive. a. Open Windows NT Ex p lorer b.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-53 Calibr ating the Touc h Screen Be sure to ob serve for the following Touch Screen calibration gu idelin es : • Calibrate the to uch screen a s part of the installation process. • Reca libra t e t h e t ou ch scre e n whe n th e sys t em is inst a lle d a t its fin a l locat ion.
3-54 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on 3. The following screen is displayed with two targets. Plac e your finger on the target that has a f inger ic on pointin g tow ards it and hold it u ntil t h e sta t eme n t Touch Enable is disp laye d ov e r the fing er icon.
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-55 5. The Mic roT ouch Cal ib rati on dialog box th en appears. Do not touch th e scre e n un til t h is dia lo g bo x is no lon g er disp laye d . 6. From t he Ca lib ra t io n Complet e scr ee n , sel ect Done .
3-56 Chapter 3: 7401-2xxx and 3xxx Hardware Ins t allati on If cursor is not stable, or fal se touche s are suspected, run the Noise Ch e ck U t ilit y fro m th e Microca l p rog ram. Ch o ose th e recomm e n de d frequ en cy (the one with th e lo west n o ise le ve l).
Chapter 3: 7401-2x xx and 3xxx Hardware Ins t allat ion 3-57 Summar y If t h e re is a Tou ch Screen calibra tio n iss ue durin g or a ft er ins ta llat ion , tak e the follo win g a ct ion s in th e order lis te d: 1. R ecalibrat e. 2. If recalib ration is u nsuccessful after two atte mpts, the n r un the Noise check to c hange the fr equency.
.
Chapter 4: 7401- 4xxx H ardwar e Insta llation Introductio n The 7401-4xxx terminal i s fully asse m bled at the fac tory. Thi s chapter explai ns the mounti ng o pti ons and how to connec t o ptional hardw are components to th e ter minal.
4-2 Chapter 4: 7401-4x xx Hardware I nstal lation 3. Select the Input Locales tab. 4. Select the Ad d button under the Input lang uage window. 5. Select the Down arrow in the In p u t l o c al e: box and selec t En glish (United Kingdom) from the list.
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-3 9. On th e Settings tab, select the Dow n arrow in the Defa ult inp ut lang uag e sec tio n a nd sel ect Englis h (United Kingdom) – United Kingdom as th e d e f a u l t. 10. At the bo ttom of the dialog, s elect the A pply button and the n the OK button .
4-4 Chapter 4: 7401-4x xx Hardware I nstal lation Installation Restrictions • Before in s t a llin g the te rmin a l, rea d and follo w t h e gu id elin es in th e NCR EasyPo in t 7401 S ite Prepara tio n Guide and the N CR Wor ks tati on and Periphera l AC Wir i ng Gu ide .
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-5 Connecting the Cables The cable connectors are located u nder the Cable Cover in the front of the Core M odu le. Cable Routing The AC Power Cord an d the LAN C able can b e routed either o u t the bottom or t he rear of the cabi net.
4-6 Chapter 4: 7401-4x xx Hardware I nstal lation Installing Per ipherals The foll owing perip herals are inte g rated into the 7401-4xxx terminal. Removal procedures are c overed in t he NCR EasyPo int 7401 Hardware Service G u ide (B005- 0000-1341).
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-7 1. U s e th e fo llowin g step s to ins t a ll t h e Ang le d MSR 2. Unlock the Cabinet K eylock . 19798a MSR Bl a n k Keylo c k Cable Clam p Gas S hock 3. Lift the door until it i s supported on t he Gas Shock.
4-8 Chapter 4: 7401-4x xx Hardware I nstal lation 5. Remove the Cabl e Clamp . 6. Plug the MSR c able i nto the M SR Connector on the C ore Module. 19904a Cabl e Cl a mp MSR Connect or 7. Attach the M SR assembly using the MSR M ounting screws ( 2). 8.
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-9 4. Rem ove the Motorized Card Reader Mountin g Screw. 19898 Motorized Car d Reader Mountin g Screw M ushroom Studs 5. Slide t h e M otorize d C ard Rea de r back and lowe r t he unit unt il th e Mus h roo m Stu ds a re clear of t he reta in ing holes .
4-10 Chapter 4: 7401-4xxx Hardware I nst al l ation 7. Loos en the Keyboard Retainin g Thumb Screw s (2). 19798h Keyboard Re t a ining Thum b Screw s (2) (in side cabi n et) 8.
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-11 10. Dis connect the Pi n Pad/Port C cab le and re move the cab les out thro u g h th e hole in the Ke y boa rd Ass embly . 11. Lay t he K eyb oard Asse mbl y on a fla t s urfa ce . 19895d Backing Plate Screw s (8 ) Key board Backing Plate 12.
4-12 Chapter 4: 7401-4xxx Hardware I nst al l ation 18. I nsert the Keyboard Assembl y onto the m u shroom studs in t he Keyboard Tray. 19. Tight en t he Ke yboa rd Re tai nin g Thu mb Sc re ws ( 2) . 20. I n sta ll t h e MSR 21. In stall the MSR cab les.
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-13 Using the Full P age Pr inter The 7401-4xxx has a full page t h erm al printer to provide the cus tomer with a rec ord of t heir tran saction.
4-14 Chapter 4: 7401-4xxx Hardware I nst al l ation No te : The printhead lever m ust be cl osed for auto-l oading to function . Rem oving Pa per fro m the P rin ter Feed Ro lls If p aper be co m es jamm e d in th e p rin t e r feed rolls: 1. U n lo ck t h e cabine t Ke y lock.
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-15 Usi ng the Pr int er Test an d Di spla y Pa nel 19961 RE ADY POWER PAPER ATTN ERR F3 F2 F1 F 0 FOR M FEED LIN E FEED TEST SELECT Displ ay LE D I ndi.
4-16 Chapter 4: 7401-4xxx Hardware I nst al l ation ATTN/ERR (yel low) Us e d with t h e buz ze r to in d icat e the follo win g con d itio n s: Status Indicatio n Switch press Short flash / be ep whe.
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-17 F3/FORM FEED Advances the pa per one form length. The length of t h e paper feed depe nds on pr in ter set up. F0 and F1 (Cutt er Test) Test the paper cutter. Feed s a short b lank len gth of p aper and actuates the paper c u tter.
4-18 Chapter 4: 7401-4xxx Hardware I nst al l ation Installing a 7401-4xxx on a Table Top Mount A 7401-4xxx term inal attached to a Tabl e Top Mount c an b e in stalled on a ny fla t wo rk su rfa ce follo win g th e he igh t gu ide lin e s sh o wn in th e NCR EasyPo in t 7401 S ite Prepara tio n Guide (B005-0000-1255).
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-19 2. D rill p ilot h o les or throug h h oles fo r the mou n t ing screws (4 ) or mounting bolts. Screw s or bol ts u sed for mounting the terminal are not p ro vid e d with t h e moun t and mus t be pu rch a sed lo ca lly .
4-20 Chapter 4: 7401-4xxx Hardware I nst al l ation 4. R e m o v e t h e K e y bo a r d as d es c r i b e d i n t h e “ R em ov i n g th e K e y b o a r d As sem bly ” s e ct io n in Ch ap t e r 4 of the NCR EasyPo int 7401 Hardwa re S ervice Gu ide (B005-0000- 1341).
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-21 Installing a 7401-4xxx on the E asyPoint 45 Pedestal The 7401-4xxx term inal is shipped with the Table Top M ount attached. Use the fol lowing proc edure to mount a 74 01-4xxx ter minal on an EasyPoint 45 Pede stal.
4-22 Chapter 4: 7401-4xxx Hardware I nst al l ation 4055 Uninterr uptible Power System (UPS) The NCR 405 5 UPS is available in two models for the 7401 : Item Descr i pti on Volt/ Hz 4055-1300-7194 300.
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-23 No te : If y ou are installing 7401-4xxx on the EasyPoint 45 P edes tal, the UPS mu st be in stalled first .
4-24 Chapter 4: 7401-4xxx Hardware I nst al l ation Finalizing the I nstallation After the hardware i nstall ation ha s been com pleted, the terminal can be p owe re d up t o finaliz e th e ins t alla t io n . Th e op er a ting sys t em, a lo n g with p lat fo rm mod ificat io n s , is pre- in s ta lled .
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-25 13. Start the Network Set up Wizard. 14. Select options to identif y the ne twork information for the term inal environment. 15. Enter the Comp uter Des criptio n . 16. Enter the Co mp uter Name . 17.
4-26 Chapter 4: 7401-4xxx Hardware I nst al l ation 5. When the t erminal boots it e nters the Windows setup routine . No te : Wh en ins ta llin g Win 98 on t e rmin a ls wit h P r o cess or Boa rd s (7401-21xx/31xx) th ere are few di fferenc es in the p rocedure as follows : d) The terminal starts the Add N ew Hard war e Wizard .
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-27 Calibr ating the Touc h Screen Be sure to ob serve for the following Touch Screen calibration gu idelin es : • Calibrate the to uch screen a s part of the installation process. • Reca libra t e t h e t ou ch scre e n whe n th e sys t em is inst a lle d a t its fin a l locat ion.
4-28 Chapter 4: 7401-4xxx Hardware I nst al l ation 3. The following screen is displayed with two targets. Plac e your finger on the target that has a f inger ic on pointin g tow ards it and hold it u ntil t h e sta t eme n t Touch Enable is disp laye d ov e r the fing er icon.
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-29 5. The Mic roT ouch Cal ib rati on dialog box th en appears. Do not touch th e scre e n un til t h is dia lo g bo x is no lon g er disp laye d . 6. From t he Ca lib ra t io n Complet e scr ee n , sel ect Done .
4-30 Chapter 4: 7401-4xxx Hardware I nst al l ation If cursor is not stable, or fal se touche s are suspected, run the Noise Ch e ck U t ilit y fro m th e Microca l p rog ram. Ch o ose th e recomm e n de d frequ en cy (the one with th e lo west n o ise le ve l).
Chapter 4: 7401-4x xx Hardware I nstal l ation 4-31 Summar y If t h e re is a Tou ch Screen calibra tio n iss ue durin g or a ft er ins ta llat ion , tak e the follo win g a ct ion s in th e order lis te d: 1. R ecalibrat e. 2. If recalib ration is u nsuccessful after two atte mpts, the n r un the Noise check to c hange the fr equency.
4-32 Chapter 4: 7401-4xxx Hardware I nst al l ation.
Chapter 5: Setup Introductio n This chapter de s cribes how to confi gure the BI OS CMOS o ptions. Fo llowin g t h is In trod uction , there are sections spec ifi c to 7401- 22xx/35xx/45xx terminal s with B IOS Version 2.2.1.x (Pentium III/C eleron proce s s ors), 7401-26xx /46xx ter minals with ACP I BIOS Version 2.
5-2 Chapter 5: S etup b) As instructed on the screen , touch th e circ le near the low er-left corner of the screen . For best re s u lts, press the s creen near the circle an d t h e n slide y our fin ger o n t o the circle with o u t rais in g your finger from the s creen.
Chapter 5: S etup 5-3 No te : If yo u are not using an e xte rn al ke yboa rd, you ca n touc h the menu controls at t h e bottom of t h e screen. If yo u encounter diffic ulty doing thi s, recali brate the s creen. Se tting the Da te and T ime To set the date and ti me, perform the followi ng steps: 1.
5-4 Chapter 5: S etup Conf igur ing a H ard Dr i ve No te : Primary M aster, Secondary Master, Primary Slave and Secondary Slave refer to t he IDE drives . Afte r ins ta llin g a ha rd drive, y o u ne ed to config u re the hard driv e us in g Se t up .
Chapter 5: S etup 5-5 Se tting Memory Shado w The de f aul t set tin g ena b le s memo r y sha do w. Thi s ca n incr ease your works tation 's perform an ce. This a pplies o n ly if your wo rkstat ion ha s a pl u g -i n v i deo boar d . If you wa nt t o d isa b le t he memor y shad ow ing , perform the follow ing steps: 1.
5-6 Chapter 5: S etup To finalize the freein g of interrupts a nd make u nused interrupt s availab le for use by P C I devices, it i s necessary to re set the conf igurati on data .
Chapter 5: S etup 5-7 BIOS Defaul t CMO S Val u es ( 7 401- 22xx/ 35xx/ 45xx BI OS V er sion 2.2. 1.x) The foll owing are the B I OS default CMOS values for the workstation.
5-8 Chapter 5: S etup Transfer Mode Standard Ultra D M A Mode Disabl ed Secondary M aster CD-RO M Type A uto Mu lt i-Se ct or Tran s fe rs D is a bled LBA Mode C ontrol Disabled 32 Bit I/O Disabled Tr.
Chapter 5: S etup 5-9 Cache Base 512K-640 k Write Back Cache Extended Memory Write Back Cache A000-AFFF Disab led Cache B000-B FFF Disabled Cache C800-CBFF Disabled Cac he CC0 0 - CFFF Di sa b led Cac.
5-10 Chapter 5: S etup Flop py D is k Contro ller Dis able d Serial Port C Enabled Mod e No rmal Base I /O Address 3E8 Inter rupt IRQ 5 Powe red Po rt Note : Mu st be set to On for the 7401-4xxx w ith.
Chapter 5: S etup 5-11 On-board In tel PXE Enabled Lucent WaveL AN ROM Disabled WaveLAN PXE ROM Disabled Select a ble R OM 7 Dis able d Select a ble R OM 8 Dis able d Select a ble R OM 9 Dis able d Se.
5-12 Chapter 5: S etup DC00 - DF FF Avai lab le PCI/PN P IRQ Reso urce Exc lusion IR Q 3 Ava ilable IR Q 4 Ava ilable IR Q 5 Ava ilable IR Q 7 Ava ilable IRQ 9 Res erved IRQ 10 Availab le IRQ 11 Avail.
Chapter 5: S etup 5-13 Securi ty V al u es Supervisor Pass word Is Clear User Password Is Cle ar Set Supervisor Password Press Ent er Set User Pass w ord Press Ent er Diskette Access Su pervisor Fixed.
5-14 Chapter 5: S etup Exit Valu es Exit Saving Changes Press Ent er Exit Discarding Chan ges Press Ent er Load Setup Defaults Press Ent er Discard Changes Press Ent er Save Changes Press En t er Int erru pts (7 401-2 2xx/ 35xx/ 45x x BIO S Ver sio n 2.
Chapter 5: S etup 5-15 IRQ System Resour ce 13 Ma th copr oce ssor 14 On-board IDE 15 Secondary IDE No te : The Mouse use s IRQ 12 a n d so does the Touch Screen . Since the Touc h Scree n serv es a s a mo us e, i t ca nnot be f ree d up unle ss yo u don't want to use either .
5-16 Chapter 5: S etup Mem or y Ma p ( 740 1- 22 xx/ 35xx/ 45xx BI OS V er sion 2. 2.1. x) The foll owing tabl e details t he memory ma p for 7401-22xx/ 35xx/45xx term in a ls BIOS Ve rsion 2.
Chapter 5: S etup 5-17 BIOS Defaul t CM O S Val u es ( 74 01- 26 xx/4 6xx BI O S Ver s i on 2.3. x.x) The fol lowing are t he default C M OS values for the ACPI BIOS on th e Summ a II processor boards in the 7401-26xx and 46xx terminals .
5-18 Chapter 5: S etup 32 Bit I/O Disabled Transfer Mode Standard Ultra D M A Mode Disabl ed Secondary M aster CD-RO M Type A uto Mu lt i-Se ct or Tran s fe rs D is a bled LBA Mode C ontrol Disabled 3.
Chapter 5: S etup 5-19 Cache Base 0-512 k Write Back Cache Base 512K-640 k Write Back Cache Extended Memory Write Back Cache A000-AFFF Disab led Cache B000-B FFF Disabled Cache C800-CBFF D isabled Cac.
5-20 Chapter 5: S etup Flop py D is k Contro ller Dis able d Serial Port C Enabled Mod e No rmal Base I /O Address 3E8 Inter rupt IRQ 5 Powe red Po rt Note : Mu st be set to On for the 7401-4xxx w ith.
Chapter 5: S etup 5-21 On-board In tel PXE Enabled Lucent WaveL AN ROM Disabled WaveLAN PXE ROM Disabled Select a ble R OM 7 Dis able d Select a ble R OM 8 Dis able d Select a ble R OM 9 Dis able d Se.
5-22 Chapter 5: S etup D800 – DB FF Availab le DC00 - DF FF Avai lab le PCI/PN P IRQ Reso urce Exc lusion IR Q 3 Ava ilable IR Q 4 Ava ilable IR Q 5 Ava ilable IR Q 7 Ava ilable IRQ 9 Res erved IRQ .
Chapter 5: S etup 5-23 Securi ty V al u es Supervisor Pass word Is Clear User Password Is Cle ar Set Supervisor Password Press Ent er Set User Pass w ord Press Ent er Diskette Access Su pervisor Fixed.
5-24 Chapter 5: S etup Exit Valu es Exit Saving Changes Press Ent er Exit Discarding Chan ges Press Ent er Load Setup Defaults Press Ent er Discard Changes Press Ent er Save Changes Press En t er Int erru pts (7 401-2 6xx/ 46xx BIO S Ver sion 2. 3.x. x) The foll owi ng table li sts the default s ettings.
Chapter 5: S etup 5-25 IRQ System Resour ce 13 Ma th copr oce ssor 14 On-board IDE 15 Secondary IDE No te : The Mouse use s IRQ 12 a n d so does the Touch Screen . Since the Touc h Scree n serv es a s a mo us e, i t ca nnot be f ree d up unle ss yo u don't want to use either .
5-26 Chapter 5: S etup Mem ory Ma p (740 1- 2 6xx/ 46xx BI OS Ver si o n 2.3. x.x) The foll owing tabl e details t he me m ory map for 74 01-26xx/46xx ter minal s BIO S V er sio n 2.
Chapter 5: S etup 5-27 BIOS Defaul t CM O S Val ues ( 7401- 21x x /3 1xx BIO S Ver sion 1.5.0. 4 - Di scon tinu ed ) The followi ng are the BIOS defa u lt CMOS values f or the ter minal.
5-28 Chapter 5: S etup IDE S econdar y Sl ave Typ e None Mem or y Cache Enabled Cache System BIOS area Enabl ed Cache Vi deo BIOS area Di sabl ed System M emory 640 kB Extende d Me mory 31744 kB Po we.
Chapter 5: S etup 5-29 Advanced Valu es I/ O Devi ce Confi guration Local Bus I DE adap ter Primary Seria l po r t A Auto Seria l po r t B Auto Mode Normal Para llel p o rt Auto Mode Bi -directional F.
5-30 Chapter 5: S etup Int e rr upts ( 740 1- 21 xx/ 31 xx BIO S Ver sion 1. 5. 0.4 - Di sco ntinu ed) The foll owi ng table li sts the default s ettings.
Chapter 5: S etup 5-31 Mem ory Ma p (740 1- 2 1xx/ 31xx BI OS Ver si o n 1.5. 0.4 - Di scon tinu ed ) The follow ing table detai ls t he me mory ma p for t he 7401-21xx/ 21xx terminals BIOS Version 1 .5.0.4 (Pentium p rocessor). The ES CD area from ED000-EDFFF i s not available for use a s an Upper Me mory Bloc k (UMB) by me m ory managers.
5-32 Chapter 5: S etup.
Chapter 6: Operating System R eco ver y Introductio n This chapter discu sses procedure s how to rec over the Operating S y s t em us in g th e int egra t ed or pa ra llel CD -R OM dr ive. Th e software is distributed on bootable CD-R OM media . The drivers necessary to run th e CD -R OM are t emp or a rily in s t alle d durin g boo t.
6-2 Chapter 6: Operat ing System Recovery 7401-22xx/35xx Prerequisi te On t er mi nal s equi pped wit h Penti u m III/ Cel er on p roc esso rs you m ust release memory resources to p erm it CD-ROM access. Refer to the Set up chapter and m ak e the foll owi ng changes to t h e BIOS settin g s (Setup Utilit y) .
Chapter 6: Operat ing System Recovery 6-3 Updat i ng Pr oc edur es 1. Ap p ly power to t he terminal s o the CD-ROM dri ve can be opened. 2. In sert the CD that c ontains the operatin g s ystem im age.
6-4 Chapter 6: Operat ing System Recovery 11. Enter whether or not you want to per f or m Disk ve rif ic a tio n . (Answe ri ng Yes tak es twi c e a s l ong , b ut is r eco mme nded.) If Yes is s e le cte d : • The Ghost software veri fies write o perations and handles bad FAT c lu sters .
Chapter 6: Operat ing System Recovery 6-5 Compl eti ng the OS Instal l ati on (Win2000) The system auto m atically reboots w hen the i m ag e recovery is complete and sta r ts t h e so ft ware ins t a llat ion . Th is in s ta llat io n also ins t alls most o f the additional softw are and drivers th at are inclu de d in t h e disk ima g e.
6-6 Chapter 6: Operat ing System Recovery 9. Log i n when prom pted . 10. Open the Control Panel or u s e the TouchWare I con on t he desktop an d r un t he Micr oT ou ch s cr e en ca libra t ion .
Chapter 6: Operat ing System Recovery 6-7 c) Aft er e a ch dr ive r is ins t alle d y ou are ask e d to reboo t . Ans wer No . 2. At the U ser I nf orm atio n screen, enter the User inform at ion. Th is ca n be do ne u sing a ke ybo ard or you c a n use the t ouc h scr een key board.
6-8 Chapter 6: Operat ing System Recovery Gold Disk Contents This sect ion de s cribe s th e cont e n ts of e a ch of the G old Disk Ima g es , inclu d in g all t h e addit io n s a n d chan ge s tha t wer e m ade o n to p of t he gener ic o per ati ng syste m.
Chapter 6: Operat ing System Recovery 6-9 Oper atin g Syst em Re stri ct ions The fol l ow ing sec tio n desc ri bes r e stri c ti ons fo r o per atin g sy stem s use d with the 7 401 terminal.
6-10 Chapter 6: Operat ing System Recovery • MicroTouch driver (version 5.62) • NCRSYSM driver (ver sion 2,02 ,01,002) • Wi ndow s In stall er ( ve rsi on 1 .1) The fo llowin g d riv er s are n ot inst a lled a u t oma tica lly , bu t can be ins t a lled from their re sp e ctiv e loca tio n s: • Back p ack CD -R OM (3 .
Chapter 6: Operat ing System Recovery 6-11 NC R 7 401-2 6xx/4 6xx Wi n20 00 Op erati ng S yst em Re cov er y Soft ware (V ers i on 0 2.0 5. 0 0.0 2) (LPIN: D370 -0484-0100) No te : This product s hou ld only be used on 7401 terminals with a Microsoft Windows 2000 lic ense.
6-12 Chapter 6: Operat ing System Recovery The fo llowin g d riv er s are n ot inst a lled a u t oma tica lly , bu t can be ins t a lled from their re sp e ctiv e loca tio n s: • Back p ack CD -R OM (3 . 02 ) C:I ns t a ll D riv er s CDR o m • Ma g te c MCR (1.
Chapter 6: Operat ing System Recovery 6-13 • Add resse s ho tpl ug ke yboa rd i s sue , re gi str y val ue s ad de d : KLMSystemCurrentCon trolSetServic esi8042prtParameters • Value : Hea dles s • Type: REG_DW O RD • Data : 0x1 • Runs TerminalC h eck.
6-14 Chapter 6: Operat ing System Recovery NC R 7 401-4 5xx Wi n200 0 Op er atin g Syst em Re cover y Sof t war e (V ers i on 0 2.0 4. 0 0.0 2) (LPIN: D370 -0554-0100) No te : This product s hou ld only be used on 7401 terminals with a Microsoft Windows 2000 lic ense.
Chapter 6: Operat ing System Recovery 6-15 The fo llowin g d riv er s are n ot inst a lled a u t oma tica lly , bu t can be ins t a lled from their re sp e ctiv e loca tio n s: • Back p ack CD -R OM (3 . 02 ) C:I ns t a ll D riv er s CDR o m • Edgeport USB (1 .
6-16 Chapter 6: Operat ing System Recovery NC R 7 401-2 2xx/ 2 5xx/ 32xx/ 35x x WinXP e Oper ati n g Syst em Re cover y Soft ware ( Ver si on 0 2.0 5. 00.0 1) (LPIN: D370 -0485-0100) No te : This product s hou ld only be used on 7401 terminals with a Microsoft Windows XPe li cense.
Chapter 6: Operat ing System Recovery 6-17 Further more, the foll ow ing settin gs/revisi ons have been configure d: • Preinstalled XPe to include the Prod uct ID Number (PID) • Placed the Gold D .
6-18 Chapter 6: Operat ing System Recovery NC R 7 401-2 6xx/4 6xx Wi nXP e Operat ing Syste m Rec overy Softw are (V ers i on 0 2.0 5. 0 0.0 1) (LPIN: D370 -0567-0100) No te : This product s hou ld only be used on 7401 terminals with a Microsoft Windows XPe li cense.
Chapter 6: Operat ing System Recovery 6-19 Further more, the foll ow ing settin gs/revisi ons have been configure d: • Preinstalled XPe to include the Prod uct ID Number (PID) • Placed the Gold D .
6-20 Chapter 6: Operat ing System Recovery NC R 7 401-/ 22x x/ 25xx/ 26 xx/ 32 xx/ 35 x x NT O perati ng Sy stem Reco ver y S oftw are (Ver si on 0 2. 05 .0 0. 02) (LPIN: D370 -0483-0100) No te : This product s hou ld only be used on 7401 terminals with a Microsoft Windows NT Workstation 4 .
Chapter 6: Operat ing System Recovery 6-21 • Places the Gold Drive Part Number, Date C reated, LPIN, a nd Rele a s e in Regis try un de r: HKey- Loca l_Ma chin eSo ftwa re NCR Gol d Dr ive • Ru ns.
6-22 Chapter 6: Operat ing System Recovery NC R 740 1- 21x x/ 31 xx NT Op er ati ng Syst e m Re cov er y Soft w are (V ers i on 0 1.0 4. 0 1.0 0) (LPIN: D370 -0433-0100) In st a lls t h e followin g s o ftwa re: • Microsoft Windows NT Workstation 4 .
Chapter 6: Operat ing System Recovery 6-23 • Sys p rep. in f answer file cre at ed t o: − Skip EULA − Preinstall the Product I D N umber (PID) • Places the Gold Drive Part Number, Date C reated, LPIN, a nd Vers ion in Reg ist ry u n de r: HKey- Loca l_Ma chin eSo ftwa re NCR Gol d Dr ive • Wi ndow s In stall er ( Ve rsio n 1 .
6-24 Chapter 6: Operat ing System Recovery NC R 7 401-4 xxx N T Op er atin g Syst em Rec over y Sof t ware (V ers i on 0 2.0 5. 0 0.0 2) (LPIN: D370 -0553-0100) No te : This product s hou ld only be used on 7401 terminals with a Microsoft Windows NT Workstation 4 .
Chapter 6: Operat ing System Recovery 6-25 Conf igure s t he fo ll owi ng se tti ngs/r evi sio ns: • Preinstalls NT to incl ude the Product ID Nu mber (P ID) • Places the Gold Drive Part Number, D.
6-26 Chapter 6: Operat ing System Recovery NC R 7 401-2 2xx/2 5xx/ 32xx/ 35x x Win9 8 Oper at ing S yst e m Rec overy Soft ware ( Ver si on 0 2.0 3. 00.0 1) (LPIN: D370 -0481-0100) No te : Support for W indo ws 98 has been d iscontinued . This product s hould only be used on 7401 terminals w ith a Microsoft Window s 98 li cense .
Chapter 6: Operat ing System Recovery 6-27 • Add s User info .exe to S tart Me nu to c ap ture U ser Na me , User Organization, Computer Na me, and Work group (once the user has ent ere d t h is in .
6-28 Chapter 6: Operat ing System Recovery NC R 7 401-2 1xx/ 3 1xx Wi n98 O perat ing S yst em R eco very S oftwar e (V ers i on 0 1.0 1. 0 0.0 0) (LPIN: D370 -0444-0100) No te : Support for W indo ws 98 has been d iscontinued. In st a lls t h e followin g s o ftwa re: • Microsoft Windows 98 Second Edition • Microsoft Internet Explorer 5.
Chapter 6: Operat ing System Recovery 6-29 OS Recover y f rom a Larger Disk Image The followi ng p rocedure should be us ed to restore an Operating Sys t em wh en the des t in a tio n dis k is sm a lle r t h a n th e sour ce im age (i. e. OS Rec over y wa s mad e on a 1 0 GB sou rc e di sk, but is bei ng re cove red on a 4.
6-30 Chapter 6: Operat ing System Recovery 10. The directory that Ghost is now looking in s hould be Z : (if not, swit ch t o Z). S e lect the F ile n a me to lo a d ima g e fr o m file ( nnn nn nn .g ho) and pre ss Enter . 11. Select the Local desti na tion drive and press En ter .
Chapter 7: BIOS Updating Pro cedur es Introductio n The t erm in al's BI OS can be up dated us ing a pa ra llel CD -R OM drive and softw are availab le on bootab le CD-ROM media. The drivers nece s s a ry t o run th e CD-R OM are temp or ar ily in s ta lle d durin g boo t .
7-2 Chapter 7: BI OS Updat i ng Proc edures Updat i ng Pr oc edur es Exte rnal CD- ROM If yo u do not have an inte gra te d CD-R O M dri ve , co nn ect t he Bac kpac k Extern a l CD-R OM as follows. 1. Connect the e xternal CD-ROM (2336-K 007) drive to the parallel port on the terminal .
Chapter 7: BI OS Updat i n g Procedures 7-3 3. Ap p ly power to t he terminal s o the CD-ROM dri ve can be opened. 4. In sert the B I OS update C D. NCR B IOS and BIOS Upda te So ftw are LPIN: A370-002 2-0100 5. Boot the terminal. 6. Press F2 at the scree n promp t to ente r the Se tup Utilit y .
7-4 Chapter 7: BI OS Updat i ng Proc edures 13. When you ge t the gr een wi ndow, th is indica t e s a su cce ss fu l upd a t e. 14. Remove the CD. 15. Press an y ke y to reb oot. 16. Enter Setup when t h e terminal reboots and load th e Set up Defa ults (Exit Menu).
Chapter 7: BI OS Updat i n g Procedures 7-5 BIOS Crisis Recovery Th e p ro c e d u r es be l o w p r o v i d e a w ay to r e s t o r e t h e B I O S r e s u l t i n g fro m a non- recovera bl e co nditi on. No te : Us e this B I OS crisis re cov ery p roced u re only fo r a NON-RECOVERAB LE BIOS failure.
7-6 Chapter 7: BI OS Updat i ng Proc edures Reco ver y Pr oc ed ure s 1. C on ne ct the Para llel I /F Ca ble t o the para llel (C us to m e r Disp lay ) conn ect or on the t e rmin a l. 19518 COM1 Pa r alle l 2. Connect the two machines with the RS- 232 cab le.
Chapter 7: BI OS Updat i n g Procedures 7-7 No te : The P C mu st b e r unni ng in th e DO S mo de (n ot in a Win do ws DOS box) for the software to operate correc tly. 5. In sert the B IOS update CD into the P C. NCR B IOS and BIOS Upda te So ftw are LPIN: A370-002 2-0100 6.
7-8 Chapter 7: BI OS Updat i ng Proc edures The C lass /M o de l/ Se rial # info rm a t ion is de le te d us ing th e C ris is Recovery procedure. U s e the normal B I OS update procedure s, as discu s s e d earlier in this ch a p t er, t o res to re the inform at ion .
Chapter 7: BI OS Updat i n g Procedures 7-9 Cable/Connector Pin-Out Informati on Parallel Dongle 19513 25-Pi n D-shel l R eceptacl e (Vi e we d fr om wi ri ng si de) 25 24 23 22 21 20 19 18 17 16 15 1.
7-10 Chapter 7: BI OS Updat i n g Proc edures.
Chapter 8: NCR 74 01/ 789 0 or 7892 Sca nner Differenc es Introductio n The 7401 i ntegrated s canner module is a modi fied NCR 7890 Presentation Scanner or a NC R 7892 Bi -Modal Presentation Sc anner; however, there are a few dif ferences to be aware of.
8-2 Chapter 8: NCR 7401/ 7890 or 7892 Scanner Diff erenc es Sta rting th e 7401 S can ne r Mo tor an d Lase r The NCR 789 0 a nd NCR 7 892 Scan ners have a built-in detector that sen ses w hen an o b jec t is in f ro nt o f the un i t. When an o bjec t is dete cted , it tu rn s th e las er and m ot or on so it ca n s can.
Chapter 8: NCR 7401/7890 or 7892 Scanner Dif ferenc es 8-3 The motion events are documented in t he NCR OPOS Onli ne Help f ile tha t com es with th e NCR OP OS so ftwa re. Th e he lp file is also availa ble on the IPP web site (search for a Title containi ng O POS).
8-4 Chapter 8: NCR 7401/ 7890 or 7892 Scanner Diff erenc es 2. Listen for the Scanner power- up tone. Immediately scan the Default Scan ne r Programming Tag. Note : I f a ke yboard is attac hed, t h e Pause key may be p ressed to delay te rm in a l rest ar t until s can ner test in g is com p let e.
Chapter 8: NCR 7401/7890 or 7892 Scanner Dif ferenc es 8-5 7401 Sca nner Def ault Sett ings The 7401 Sc anner is set up in manufacturi ng u sing an addi tional string of command s to c hange some of the default s ettings that are provided with the 7 890 and 789 2 scanner s.
8-6 Chapter 8: NCR 7401/ 7890 or 7892 Scanner Diff erenc es.
Appendix A: Cables 7401 Ca bl e s Corpor ate I D P ar t Numbe r Descr i pti on 1416-C041-0030 497-0008623 Ethernet 10 /100BaseT 1416-C266-0040 497-0407943 9-pi n female to 9-p in female RS-232 1416-C2.
A-2 A ppendi x A: Cables Corpor ate I D P ar t Numbe r Descr i pti on 1416-C417-0040 497-0411815 Printer exte nder, 9-pin fe male to 25-pin fem ale 1416-C418-0040 497-0411816 Printer exte nder, 25-pin.
Appendix B: Feature Kits 7401 Ki t s Below is a comp re h ens iv e list of the optio n al hard ware F eatu re Kit s tha t ca n be ins ta lle d in the cus t om er en viro nm en t. Kit ins ta lla t ion ins t ru ct ion s (for t h ose requ irin g ins t ru ctio n ) a re ava ilable on the Inf or mat i on Prod uct s web si te s.
B-2 A ppendi x B: Feature Kits Kit Nu m ber P ar t Number Descri pti on 2336-K001-V001 497-0411988 Ethernet to RS-232 p ort server 2336-K007-V001 497-0413163 External CD-ROM 2336-K008-V001 497-0413014.
Appendix B: Feature Kits B-3 Kit Nu m ber P ar t Number Descri pti on 2337-K014-V001 497-0417709 Bravo 4-label printer (UK c ord, without label peeler) 2337-K015-V001 497-0417710 Bravo 4-label printer.
B-4 A ppendi x B: Feature Kits Kit Nu m ber P ar t Number Descri pti on 7401-K016-V001 497-0421022 600 M Hz C eleron proce s s or 7401-K023-V001 497-0413159 128 M B memory 7401-K024-V001 497-0414201 6.
Appendix B: Feature Kits B-5 Kit Nu m ber P ar t Number Descri pti on 7401-K509-V001 497-0415774 Kit – Rear Cover for Fixed A ngle Mount 7401-K512-V001 497-0428826 F ixed Angle Mo u nt II with 7892 .
B-6 A ppendi x B: Feature Kits Kit Nu m ber P ar t Number Descri pti on 7401-K590-V004 497-0424497 Self-service printer (80, 82.5, 114 mm) 7454-K101-V002 497-0412005 M SR 3 track ISO 7454-K102-V001 49.
Index -7 Index —1— 12.1 inch LC D No- Cabinet Feature, 3-36 15 inch L CD No-Cabi net Feature , 3-39 —4— 4055 Uninterruptible Pow er System (UPS), 3-42 , 4-22 —7— 7401 Cables , A-1 7401 Kit.
Index -8 Calibrati ng the Touch Sc reen , 4-27 Calibration from the BIOS, 4-30 Calibrati on Using Microc al (DOS), 4-29 Calibration Using MicroTouch (Windows ), 4 -27 Cash draw er Installation, 3-16 ,.
Index -9 Integrated CD-ROM, 2-26 Internal s peaker, 1-33 , 2-27 Interrupts (7401-26x x/46xx B IOS), 5-24 Inte rr u pts (Pent i u m III/ Cel er on) , 5- 14 Interrupts (Pentiu m), 5-30 Interrupts, alloc.
Index -10 Pro cesso r b oard Connector de scriptions , 1-17, 2-13 Features, 1-4, 2-3 Pro cesso r B o ard Description, 1-10, 2-7 Processor/Chip Set, 1- 10, 2-7 Programming the 7401 Scanner Through the .
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B005-0000-12 54 Dec 2002 P rinte d on recy cle d pa pe r.
An important point after buying a device NCR 7401 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought NCR 7401 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data NCR 7401 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, NCR 7401 you will learn all the available features of the product, as well as information on its operation. The information that you get NCR 7401 will certainly help you make a decision on the purchase.
If you already are a holder of NCR 7401, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime NCR 7401.
However, one of the most important roles played by the user manual is to help in solving problems with NCR 7401. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device NCR 7401 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
