Instruction/ maintenance manual of the product MTCBA-C Multi-Tech Systems
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MultiModem TM CDMA External Wireless Modem (Data/Fax/Voice) MTCBA-C User Guide.
Multi-Tech Systems, Inc. MultiModem CDMA User Guide 2 User Guide for MultiModem CDMA External Data/Fax/Voice Wireless Modem MTCBA -C P/N S000303D, Revision D All rights reserved. This publication ma y not be reproduced, in w hole or in part, w ithout prior expressed w ritten permission from Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. MultiModem CDMA User Guide 3 Contents CHAPTER 1: DESCRIPTIO N AND SPECIFICATIONS ...................................................................................... 4 P RODUCT D ESCRIPTION ..................................
Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 4 Chapter 1: Description and S pecifications Product Description The Multi-Tech MultiModem CDMA is an external data /fax/voice wireless modem. It also supports mobile originated short message service (SMS) and mobile-te rminated SMS.
Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 5 AT Command Info AT commands for the CDMA wireless modem are pub lished in a separate Reference Guide included on the product CD and posted on the Multi-Tech web site.
Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 6 Application Overview Application Types With packet data speeds up to 153K bps, the MultiModem CDMA is targeted at applicat ions that periodically need to send or receive data over a wireless netw ork.
Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 7 Benefits/Features in Applications Short Deve lopment Time. The MultiModem CDMA can make your existing and next generation device, machine, or system, communication-ready w ithout requi ring any hardw are changes to its design.
Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 8 Specifications General Specifications Power Requirements 5 V to 32VDC; 400mA Average @5V, 700mA Maximum @ 5V Mechanical Dimensions & Weight 4.3" w x 2.
Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 9 Input/output electrical characteristics for external connections Parameters 800 MHZ 1900 MHZ Unit Typ . Typ Input Supply Voltage 5 13.2 32 5 13.2 32 V Input supply current in comm.
Chapter 1 - Description and Specifications Multi-Tech Systems, Inc. MultiModem CDMA User Guide 10 RS232 15-Pin Connector Pinout 10 11 6 1 5 15 PIN EIA CCIT Designa tion 1 DCD 109 Data Carrier Direct 6 RX 104 Receive Data (out) 2 TX 103 Transmit Data 8 DTR 108.
Chapter 2 - Installation Multi-Tech Systems, Inc. MultiModem CDMA User Guide 11 Chapter 2: Inst allation Mechanical Mounting To mount the Wireless Mu ltiModem, do the following: 1.
Chapter 2 - Installation Multi-Tech Systems, Inc. MultiModem CDMA User Guide 12 3. Slide the mounting bridles in to the corresponding slots on the back side of the MultiModem chassis. 4. Attach the MultiModem with tw o screw s to the mounting surface at the des ired location on the equipment.
Chapter 2 - Installation Multi-Tech Systems, Inc. MultiModem CDMA User Guide 13 Electrical Installation & Configuration The wireless MultiModem requires the pow er supply c onnection to begin operation. To install the modem, do the following: 1. Connect a suitable antenna to the SMA connecto r (see “Antenna/RF Spec ifications” on page 4).
Chapter 2 - Installation Multi-Tech Systems, Inc. MultiModem CDMA User Guide 14 3. Plug the power supply cabl e into the wireless Multimodem..
Chapter 2 - Installation Multi-Tech Systems, Inc. MultiModem CDMA User Guide 15 Mobile PhoneTools For initial configuration of your w ire less device, Multi-Tech offers a Windows based mobile PhoneTools application. To load mobile PhoneTools, click on the mobile PhoneTools icon on your MultiModem CD and follow the on- screen prompts.
Chapter 2 - Installation Multi-Tech Systems, Inc. MultiModem CDMA User Guide 16 Testing the Configuration Description AT Commands Response Returned Comments AT+CPIN =1234 OK PIN Code accepted +CME ERR.
Chapter 3 - Troubleshooting Multi-Tech Systems, Inc. MultiModem CDMA User Guide 17 Chapter 3: T roubleshooting Situation A: The modem does not answer through the serial link If the Wireless MultiModem.
Chapter 3 - Troubleshooting Multi-Tech Systems, Inc. MultiModem CDMA User Guide 18 Situation B: The modem always returns «Error» when trying to issue a communication If the Wireless MultiModem returns a message of e rror upon an attempted transmission of data or voice signals, see the table below for possible causes and solutions.
Chapter 3 - Troubleshooting Multi-Tech Systems, Inc. MultiModem CDMA User Guide 19 Situation C: The modem always returns «No carrier» when trying to issue a communication Solutions for “no carrier” message If the modem returns … Then ask … Action no carrier(esp.
Chapter 4 - Safety Multi-Tech Systems, Inc. MultiModem CDMA User Guide 20 Chapter 4: Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location.
Chapter 4 - Safety Multi-Tech Systems, Inc. MultiModem CDMA User Guide 21 Maintenance of Your Modem Your Wireless MultiModem is the product of advanc ed engineering, design and craftsmanship and should be treated with care. The suggestions below will help y ou to enjoy this product for many years.
Chapter 5 – Warranty & Repair Policies Multi-Tech Systems, Inc. MultiModem CDMA User Guide 22 Chapter 5: W arranty & Rep a irs Policies Multi-Tech Warranty Statement Multi-Tech Systems, Inc.
Chapter 5 – Warranty & Repair Policies Multi-Tech Systems, Inc. MultiModem CDMA User Guide 23 Repair Procedures for International Customers (Outside U.S.A. and Canada) Your original point of purchase Reseller may offer the qui ckest and most economical repair option for y our Multi-T ech product.
Chapter 6 - Reference Information Multi-Tech Systems, Inc. MultiModem CDMA User Guide 24 Chapter 6 - Reference Information Wireless Modem Reference Info Reference Documents: AT Commands CDMA Reference Guide S000294A ETSI contact : ETSI Secretariat F-06921 Sophia Antipolis Cedex, France e-mail : secretariat@etsi.
An important point after buying a device Multi-Tech Systems MTCBA-C (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multi-Tech Systems MTCBA-C yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multi-Tech Systems MTCBA-C - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multi-Tech Systems MTCBA-C you will learn all the available features of the product, as well as information on its operation. The information that you get Multi-Tech Systems MTCBA-C will certainly help you make a decision on the purchase.
If you already are a holder of Multi-Tech Systems MTCBA-C, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multi-Tech Systems MTCBA-C.
However, one of the most important roles played by the user manual is to help in solving problems with Multi-Tech Systems MTCBA-C. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multi-Tech Systems MTCBA-C along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center