Instruction/ maintenance manual of the product 302A Lucent Technologies
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555-23 0-890 Comcod e 108 383811 Issue 3 June 1999 DEFINITY ® Enterprise Communications Server Rele ase 7 Console Opera tions Quick Reference 230890_3.
Copyright 1999 , Lucen t T ech nologi e s All Rights Reserved Printed in U.S.A. Notice Every ef fort was m ade to ensure that the info rmation in th is book was com plete and ac curate a t the t ime of printin g. Ho w- ever , info rmation is subje ct to chan ge.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Contents iii Contents Contents iii Console Operations 1 ■ Abou t This D.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Contents iv Overri de 30 Recall 31 Ser ial Ca lling 32 Transfer 34 Trunk Id entification 36 Index 37 230890_3.
Conso le Op eration s 1 About This Document DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Console Operations About This.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 2 About This Docu ment Some but ton label s on the c onsole, suc h as Seria l Call, sp an two line s.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 3 About This Docu ment ■ The f ollowing ta ble lis ts the features described in t his document . Ask your admi n istrat or for these codes and w r ite t hem do wn in th is tab le.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 4 Basi c Operati on Basic Operation Console Layout The Att endant Con soles a nd DXS Select or Consol e are shown i n Figure 1 , Figur e 2 , and Figure 3 .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 5 Basi c Operati on Figure 2.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 6 Basi c Operati on Figure 3. DXS Selector Console The foll owin g list ite ms c orres pond with th e call outs sho wn i n Figur e 1 , Figu re 2 , and Figure 3 .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 7 Basi c Operati on ■ Call Pro cessing Ar ea, W ar.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 8 Basi c Operati on Status Lamps The but tons on the c onsole have status l amps assoc iated wit h their us e.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 9 Basi c Operati on ■ co — Control led Outward Rest rictio n Call. Indi cates t hat a u ser attempte d to make an outgoing ca ll, but t he ext ension has Outwa rd Restri ction appl ied.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 10 Basic Ope ration ■ Attendan t T one — If At tendant T one is of f, you wil l not hear busy tones , dial tones, or ringback tones f or inter nal call s.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 11 Basic Ope ration ■ The ca ll appearanc e lamp stop s flashi ng, but remains on. ■ Y ou are co nnected t o the call ing pers on.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 12 Basic Ope ration T o make call s no t using th e selector console , perform the fol lowing: 1. Press t he START button or an idle cal l appearance button.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 13 Basic Ope ration T o make a cal l to an out side number , per form the fo llowing: 1. Do on e of th e fo ll owin g: a.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 14 Basic Ope ration Forced Release While making call s and answer ing call s, you can ge t in a si tuation wh ere you canno t cancel or release a call.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 15 Basic Ope ration Spli t S wa p Spli t Swap allo ws the att endant to alter nate bet ween activ e and sp lit cal ls.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 16 Basic Ope ration ■ The co nsole return s to the n ormal opera ting mode.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 17 Basic Ope ration ■ The Pos ition A vaila ble lamp goe s on. ■ The co nsole return s to the n ormal opera ting mode.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 18 Basic Ope ration T o check on a user ’ s COR, do t he follo wing: 1. While on an acti ve call, p ress the CLASS (COR) butto n .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 19 Feature Ope ration Feature Opera tion This section contains user operati on for features used from an a ttendant console or from a bac kup telep hone.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 20 Feature Ope ration The f ollowi ng is a typi cal s cena rio f or ans wer ing ove rflow atten dant conso le cal ls from a bac kup telep hone: 1.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 21 Feature Ope ration 2. Dial the trunk acc ess co de followed by a specifi c trunk nu mber (su ch as, 01, 02, and so on).
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 22 Feature Ope ration 2. Dial the Call Forwar ding - All Calls ac tivation fe ature ac cess code _ ____ or the Cal l Forwardi ng - Busy/Don ’t An swer acti vation feat ure access code _____.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 23 Feature Ope ration Call Park The Cal l Park fe ature al lows you to p ut a call on hold and then ret rieve the call from any ot her tel ephone with in the sys tem.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 24 Feature Ope ration 3. After co ntactin g the new per son, press the SPLIT butto n. ■ All p arties, inc luding the console, a re connect ed toget her .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 25 Feature Ope ration 4. W rite down the e mer gency inf ormation d isplayed o n the conso le. Follow your local pro cedures f or handling eme rgen cies.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 26 Feature Ope ration T o place a c all on hol d, perfor m the foll owing: 1. While on an acti ve call, p ress the HOLD button.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 27 Feature Ope ration T o search f or an exte nsion number , per form th e followi ng: 1. Press INTEG DIRCTRY .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 28 Feature Ope ration Intr usion The In trusion f eature e nables you to int errupt a use r ’ s call to deliver an ur gent messag e or tele phone call .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 29 Feature Ope ration 4. Press t he RELEASE button. ■ If the called st ation i s analog, t he calli ng person i s put on Cal l W ait ing until the call ed person picks u p the call .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 30 Feature Ope ration T o use Lou dspeaker Pagi ng with pagi ng buttons , perform t he following: 1. Press an idle paging zone button.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 31 Feature Ope ration ■ Call Cover age When the at.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 32 Feature Ope ration analog t elephones must press the RECALL butto n or flas h the swit chhook to r ecall the att endant.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 33 Feature Ope ration 3. Press t he START button. ■ Y o u he ar a dia l to ne. ■ The Seria l Call la mp goes of f.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 34 Feature Ope ration Transfe r ! SECURITY ALERT : Soci al Eng ine eri ng — “Soci al En gin eer ing” is a c on game t hat h ack ers fr equent ly u se.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 35 Feature Ope ration 4. Use one of the foll owing steps , a, b, c, or d, to compl ete the call. a. T o tran sfer the call, pre ss the RELEASE button as soon as the call sta rts rin gin g.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 36 Feature Ope ration ■ The Pos ition A vaila ble lamp goe s on. ■ The co nsole return s to the n ormal opera ting mode.
Index 37 DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-8 90 Issu e 3 June 19 99 IN Index Numerics 302A/ B Attend ant Console , 4 302C At tend a.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Index 38 E E merg enc y Ac c ess to Attend ant , 25 F F eature Ac c ess C.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Index 39 R Re c a l l , 31 Re l a t e d D o c u m e n t s , 3 Re l e a s .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Index 40 230890_3.bk Page 40 Tuesday, April 20, 1999 12:57 PM.
An important point after buying a device Lucent Technologies 302A (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lucent Technologies 302A yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lucent Technologies 302A - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lucent Technologies 302A you will learn all the available features of the product, as well as information on its operation. The information that you get Lucent Technologies 302A will certainly help you make a decision on the purchase.
If you already are a holder of Lucent Technologies 302A, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lucent Technologies 302A.
However, one of the most important roles played by the user manual is to help in solving problems with Lucent Technologies 302A. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lucent Technologies 302A along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
