Instruction/ maintenance manual of the product U10C012 Apple
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Cable Modem Router Model Number: U10C012 User ’ s Guide Rev . 1.1 Firmwar e 5.1 1.1 1 17 September 17 th , 2004.
User ’ s Guide 2 Contents 1. BEFORE YOU BEGIN ........................................................................................................... 4 Understand the Cabl e M odem’s Featur es ..................................................
User ’ s Guide 3 Cable Modem .................................................................................................................... ............................... 33 Cable Modem Informa tion ...........................................
User ’ s Guide 4 1. Befor e Y ou Begin Y our new cable modem provides high-speed access to the Internet by an ac tive Internet Connection through your cable service provider .
User ’ s Guide 5 Prepar e Y our Area for Cable Modem Installation Before installing your cable modem, you shoul d first prepare your area. T o do this: 1. Locate your cable outlet and ensure that it is located within proper distance of your cable modem and computer .
User ’ s Guide 6 Be sure to follow the instructions provi ded for the port that you want to use. Using the USB port allows you to install the cable modem more quickly and easily than using the Ethernet port, because you do not have to instal l and configure a network interface card (NIC).
User ’ s Guide 7 3. You will see the following Welcom e screen. 4. Click “Next>”. You will see the following Sta rt screen..
User ’ s Guide 8 5. Click “Next>”. You will see the following ‘Co mplete’ screen. 6. Click “Finish”. You will see below screen, and then select ‘ Yes.
User ’ s Guide 9 USB cable to the PC by following next section instructions. Installing the Hardwar e This section explains how to connect the cable m odem to the computer , wall outlet, and electrical outlet. T o install the hardware: 1. Power off the com puter 2.
User ’ s Guide 10 2. Insert the CD into the PC’ s CD-ROM and click Next . Y ou will see the following screen. 3. Select Sear ch for the best driver for your device (Recommended) .
User ’ s Guide 11 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click Next to have W indows search for the necess ary driver files. Y ou will see the following: 5. Select the updated driver (Recommended) Ambit USB Cable Modem and click next.
User ’ s Guide 12 CAUTION: Y ou must verify that Ambit USB Cable Modem appears on the screen. If USB Composite Device appears, you must click Back twice and specify the corr ect location of the driver files. DO NOT pr oceed if USB Composite Device is displayed in the above window .
User ’ s Guide 13 7. If the above screen appears, you must insert the W indows 98 CD so that W indows can copy the remaining files. 8. After files copying is done, you will see the following screen: 9. Click Finish to complete the installation. Y ou will see the following screen.
User ’ s Guide 14 10. Choose Ye s to restart your computer . 11. After the computer is rebooted, verify that the USB LED is lit on the front of you cable modem.
User ’ s Guide 15 Installing the Softwar e Drivers in Windows Me Operating System T o install the cable modem software driv ers using the W indows Me operating system: 1. Power on your PC. After your computer boots, W indows detects the cable modem.
User ’ s Guide 16 4. Click Next . The computer automatically in stalls the necessary driver files. 5. Click Finish after the computer has copied the necessary f iles.
User ’ s Guide 17 6. Click Ye s to restart the computer.
User ’ s Guide 18 Installing the Softwar e Drivers in W indows 2000 Operating System T o install the cable modem software dr ivers using the W indows 2000 operating system: 1. Power on your PC. After your computer boots, W indows detects the cable modem.
User ’ s Guide 19 3. Select Sear ch for a suitable driver for my device (r ecommended . Then select Next . Y ou will see the following screen 4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive.
User ’ s Guide 20 Next to have W indows locate the necessary driver files. Y ou will see the following screen. 5. Click Next to install the driver fi les for the cable modem.
User ’ s Guide 21 7. Click Finish to complete the installation. 8. After the installation is completed, verify th at the USB LED is lit on the front of you cable modem.
User ’ s Guide 22 Installing the Softwar e Drivers in Window s XP Operating System 1. Power on your PC. After your computer boots, W indows detects the cable modem. The Found New Hardware screen appears, followed by the Found New Hardware W izard screen.
User ’ s Guide 23 3. Click Finish to complete the installation..
User ’ s Guide 24 T roubleshooting the USB Installation None of the LEDs is on when I power on the LAN Cable Modem. Check the connection between the power adapter and the cable modem . Powe r off the LAN Cable Modem and wait for 5 Seconds and power on the m odem again.
User ’ s Guide 25 4. Select USB Composite Device and click Remove 5. Click Refr esh The Add New Hardware W izard window a ppears, displaying the device name USB Composite Device . Refer to the proper operating system instru ctions in this chapter for inform ation on reinstalling the driver properly .
User ’ s Guide 26 necessary files from you computer . 3. Installing the Modem Using the Ethernet Port This chapter explains the process for insta lli ng your cable modem using the Ethernet port. See Chapter 2 “Installing the Cable Modem Using th e USB Port” for instructi ons on installing the cable modem using the USB port.
User ’ s Guide 27 properly . T roubleshooting the Ethernet Installation None of the LEDs are on w hen I power on the Cable Modem. Check the connection between the power adapter and the cable m odem. Power off the Cable Modem and wait for 5 seconds and power on the modem again.
User ’ s Guide 28 • If you are using a cable splitte r , try removing the splitter and connect the cable modem directly to the cable wall outlet. W ait seve ral minutes for the cable modem to re-esta blish communications with your cable service provider .
User ’ s Guide 29 4. Cable Modem Router LEDs and Connectors This chapter describes the functions of th e cable modem router ’ s LEDs and connectors. When the pwr , sync , and ready LEDs are lit, th e cable modem r outer is working properly . The usb or enet 1, 2, 3, 4 LEDs should also be lit dependi ng on what port is being used.
User ’ s Guide 30 Connectors on the Back of the Modem This list of connectors describes where to connect the cables and power adapter when installing the cable modem. 1. Power : This is where you plug the included po wer adapter . Remember to use only the power adapter that came with the cable modem .
User ’ s Guide 31 5. W eb User Interface Accessing the Web User Interface 1. The PC connected to the cable modem must support TCP/IP connection and dynamic DHCP IP address acquisition, and must ha ve a web browser installed. 2. Open the web browser and set the URL location as: http://192.
User ’ s Guide 32 4. If the user enters an incorrect user name and/or password, the web user interface dis plays “401Unauthorized”..
User ’ s Guide 33 Web User Interface Home Page A main menu is shown at the top of the pages and the user can select different options to view the cable modem information.
User ’ s Guide 34 Cable Modem S tatus.
User ’ s Guide 35 Downstr eam.
User ’ s Guide 36 Upstream.
User ’ s Guide 37 Upstream Burst.
User ’ s Guide 38 Operation Configuration.
User ’ s Guide 39 Event Log • Contact E-mail Address Enter E-mail address for sending event log. • SMTP Server Name Enter SMTP Server Name for sending event log. • Apply Any configuration changes must be followed by “ Apply ” before changes will occur .
User ’ s Guide 40 Gateway Information This page shows gateway information. Gateway Information • Refresh Click “ Refresh ” to get current gateway information. • Connected Computers Click “ Connected Computers ” to show computers attach ed to the cable modem .
User ’ s Guide 41 • Refresh Click “ Refresh ” to get connected computers information..
User ’ s Guide 42 Firewall T ime Pr ovision This page allows configuration of Time Provision to get the current time via specific provision mode. Firew all – T ime Pr ovision • TOD / NTP Check “ TOD ” to enable Time Provision using TOD. Check “ NTP ” to enable Time Provision using NTP.
User ’ s Guide 43 T OD filter This page allows configuration of web access filters to block all internet traffic to and f rom specific network devices based on time of day settings. Firew all – T OD Filter • Connected Computers Click “ Connected Computers ” to specify day & time to block certain computer in the network.
User ’ s Guide 44 Firew all – T OD Filter • Day(s) to Block Check day(s) to block internet access for the “Add Com puter”. • Time of Day to Block Check Time of Day to block access for the “Add Computer”.
User ’ s Guide 45 W eb filter This page allows configuration of content filters to block to and from specific network devices based on keyword and domain name entries. A list of "trusted computers" can also be entered that are not subject to the filters entered.
User ’ s Guide 46 Uncheck “ Enable ” to disable ActiveX filter. • Filter Popup Windows Check “ Enable ” to enable Popup Windows filter. Uncheck “ Enable ” to disable Popup Windows filter • Block Fragmented IP Packets Check “ Enable ” to enable blocking Fragmented IP Packets.
User ’ s Guide 47 Log This page allows configuration of Firewall event log reporting via email alerts and a lo cal view of the attacks on the system. Firew all – Log • Contact E-mail Address Enter E-mail address for sending Firewall event log. • SMTP Server Name Enter SMTP Server Name for sending Firewall event log.
User ’ s Guide 48 Content Filter Setup This page allows configuration of URL content filter rules. Content Filter – Setup • URL Keyword Blocking Check “ Enable ” to enable URL Keyword Blocking. Uncheck “ Enable ” to disable URL Keyword Blocking.
User ’ s Guide 49 Select Domain from the list and click “ Remove Domain ” to delete Domain from the list. • Apply Any configuration changes must be followed by “ Apply ” before changes will occur.
User ’ s Guide 50 V iolation Log This page provides a local view of the content filter log. Content Filter – V iolation Log • Contact E-mail Address Enter E-mail address for sending Content Violation log. • SMTP Server Name Enter SMTP Server Name for sending Content Violation log.
User ’ s Guide 51 Tools Ping This page provides ping diagnostics to help with IP connectivity problems. T ools - Ping • Ping Target Specify target IP address. • Start Test Click to start ping test. • Ping Size Specify ping packet size in bytes.
User ’ s Guide 52 T race Route This page provides trace route diagnostics to help with IP connectivity problems. T ools – T race Route • Tracert Target Specify trace route target IP address. • Start Test Click “ Start Test ” to start trace route test.
User ’ s Guide 53 Client List This page shows connected computer in client list. T ools – Client List • Refresh Click “ Refresh ” to get updated results.
User ’ s Guide 54 Password This page allows you to change the user’s password. T ools – Password • Password Specify new password. • Re-Enter Password Re-Enter new password. • Apply Any configuration changes must be followed by “ Apply ” before changes will occur.
User ’ s Guide 55 Factory Defaults This page allows you to restore factory defaults to the system. T ools – Factory Defaults • Restore User Factory Defaults Check “ Yes ” to restore user firewall and content filter to factory defaults. • Apply Any configuration changes must be followed by “ Apply ” before changes will occur.
An important point after buying a device Apple U10C012 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Apple U10C012 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Apple U10C012 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Apple U10C012 you will learn all the available features of the product, as well as information on its operation. The information that you get Apple U10C012 will certainly help you make a decision on the purchase.
If you already are a holder of Apple U10C012, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Apple U10C012.
However, one of the most important roles played by the user manual is to help in solving problems with Apple U10C012. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Apple U10C012 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
