Instruction/ maintenance manual of the product Remote Desktop Apple
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Ab o u t Apple Remote Desktop.
K Apple Computer , Inc. © 2002 Apple Computer , Inc. All rights reserved. Under the copyright laws, this publication may not be copied, in whole or in part, without the written consent of Apple. The Apple logo is a trademark of Apple Computer , Inc., registered in the U.
3 Contents What Is Apple Remote Desktop? 5 System Requirements for Apple Remote Desktop 6 Setting Up Apple Remote Desktop on Client Computers 6 Install the Client Software 6 Set Access Privileges to Client Computers That Use Mac OS X 7 Set Access Privileges to Client Computers That Use Mac OS 8.
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5 1 Apple Remote Desktop What Is Apple Remote Desktop? Apple Remote Desktop gives you the ability to remotely control and manage Macintosh desktops. It’s your complete solution for remote desktop access, remote assistance, system management, and software distribution.
6 System Requirements for Apple Remote Desktop Administrator computers m Mac OS X v10.1 or later m 128 megabytes (MB) of random-access memor y (RAM) m Mac OS Extended (HFS+) formatted hard disk m Ethernet Client computers m Mac OS 8.1 through Mac OS 9.
7 Set Access Privileges to Client Computers That Use Mac OS X F ollow the steps in this section to set access privileges for each client computer that uses Mac OS X. T o make changes on a Mac OS X client, you must have the name and password of a user with administrative privileges on the computer .
8 2 Make the changes you want to the access privileges. Y our changes take effect immediately . See “ Access Privilege Settings” on page 9 for more information. 3 If you want, enter information in any or all of the four Computer Info fields. This information appears in Apple Remote Desktop System Infor mation reports.
9 3 If you want, click Change Info and enter information about the computer . This information appears in Apple Remote Desktop System Infor mation reports. F or example, you can enter an inventor y number for the computer , a serial number , or a user ’s name and telephone number .
10 Setting Up Apple Remote Desktop on Administrator Computers T o set up Apple Remote Desktop on administrator computers, you install the sof tware on the computer you plan to use to administer remote computers. Then, you open the application and create a main list of computers.
11 Using Apple Remote Desktop With Computers in an AirPort Wireless Network Using Apple Remote Desktop to observe or control client computers connected through an AirP ort wireless network can sometimes result in impaired per formance or cause communication errors to appear in the Computer Status window .
12 Sof tware Sear ch report: Determines if an item is on a computer by checking the following kinds of information about the item: size, kind, label, version, Info window comments, date created or modified, location, file type, and creator (the application that created the file).
13 m If several computers in the same area of the network show a large number of lost pack ets, there may be a network connection problem or a problem with an intervening router or bridge.
14 Network T ype 1 T ype of network hardware to which the computer is connected, such as Ethernet or AirPort Open T ransport V ersion 1 V ersion of Open T ransport installed on the computer Play and R.
15 Using Report Windows to Work With Computers After you’ve created a report, you can use it to select computers and then do any of the following: m create other reports m manage computers m interac.
16 m Restart computers by using the Restart command in the Manage menu. m Open applications and documents by using the Open Selected, Open Item, or Open Application command in the Manage menu. m Lock the computer screens until you’re ready for the class to begin working by using the Lock Screen command in the Interact menu.
17 Interpreting Error Messages If a message appears in red and begins with the word “Error ” in the Status column in the Computer Status window , the last command you tried to use on a computer did not work. Error messages remain in the Status column for about 45 seconds, or until you per for m another command on the computer .
18 Chatting With Another Admin Y ou tried to start a text chat with a user who is already using text chat with another administrator . Command Failed The last command did not work, probably because certain applications are open on the computer .
19 Gen erating Re port Y ou tried to use a command on a computer that is creating a report. W ait until the report is finished and tr y again. Item Exists Y ou tried to copy an item to a location on the computer that has an item with the same name. If you stop the Copy command, this message indicates which computers have the item.
20 Where to Find More Information About Apple Remote Desktop F or additional information related to Apple Remote Desktop, tr y these resources. m Y ou’ll find more information in the Apple Remote Desktop Read Me file and on the Apple Remote Desktop W eb site: www .
An important point after buying a device Apple Remote Desktop (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Apple Remote Desktop yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Apple Remote Desktop - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Apple Remote Desktop you will learn all the available features of the product, as well as information on its operation. The information that you get Apple Remote Desktop will certainly help you make a decision on the purchase.
If you already are a holder of Apple Remote Desktop, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Apple Remote Desktop.
However, one of the most important roles played by the user manual is to help in solving problems with Apple Remote Desktop. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Apple Remote Desktop along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
