Instruction/ maintenance manual of the product M2000 Kyocera
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user guide X-tc.
ii X-tc User Guide This manual is bas ed on t he production version o f the Kyocera X-tc phone. Sof tware changes may have occurred after this printing. Kyocera reserves the right to make changes in t echnical and product specifications without prior notice.
User Guide iii Y our wireless phone is a radio transmit ter and receiver . It is designed and manufactured to no t exceed the emis sion limits for exposure to radio frequency (RF) ene rgy set by the Federal Communications Commission of t he U.S. Government.
iv Med ical devi ces Pacemakers — Warning to p ac emaker wearers: Wireless phones, when in the ‘on’ pos ition, have been shown to interfere with pacem akers. The phone should be kept at least six (6) inches aw ay from the pac emaker to reduce ris k.
User Guide v Resetting the phone If the screen seems f rozen and the k eypad does not respond t o keypresses, reset the phone by completing the following s teps: 1. Remove the battery door. 2. Remove and replace the battery . If the problem p ersists, return the phone to t he dealer for service.
vi phone’s RF emissions level for us e with hearing aids operating in t he microphone setting. The higher the phone’s “M” rating, the more lik ely the phone is c ompatible with a hearing aid operating in the microphone setting. Hearing aids also have rat ings similar to wireless phones.
User Guide vii T able of Contents 1 Ge tting St arte d . . . . . . . . . . . . . . . . . . . . . . 1 Phone Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Accesso ries .
viii Media File Option s . . . . . . . . . . . . . . . . . . . . . . 4 4 11 Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Camera Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Take a Pictu re . . . . . . . . . . . . .
User Guide 1 1 Ge tti n g S tar te d Phone Battery Install the Batter y T o install th e battery: 1. With t he back of th e phone facing yo u, p ress on the back cov er and sli de it to th e bottom of the phon e. 2. Lift the back cover fr om the bo ttom to remov e.
2 Phone Batte ry – Chargi ng (anima ted i con) – Partial ly charged – Fully c harged Y ou can safely recharge the batter y at a ny time, even if it ha s a partia l charge. The ba ttery does not charge if you u se the ph one while it is conn ected to a n AC adapter .
User Guide 3 Common Causes of Battery Drain • Playin g games o r using th e Web. • Keepin g backlig hting on. • Operat ing in digital mode when fa r away from a base station or cell site. • Using data cable s or accessorie s. • Operat ing when no servic e is a vaila ble, o r service is a vailable in termittent ly .
4 Fi nd the Seri al Number •G o t o a nd click on . • Call V irgin M obile At Y our Service a t 1- 888-322- 1122. Find the S erial Number T o activate your V irgin Mobile ac count, you ne ed your p hone 's se rial numb er . From t he main s creen , select to find your phone's seria l number .
User Guide 5 1. LED in dicat or . See “LE D Indi cator” o n page 7. 2. , , and keys fo r the mus ic player . F rom the m ain screen , pre ss the key twice to st art playin g your mu sic. 3. Phone scre en. 4. acces ses menus and functio ns. At the main scr een, selec ting the displ ays the main menu.
6 Get to Kn ow your Phon e second s) to togg le betwee n let ters and symbo ls. 8. key let s you change t he ca se of the letters . Pre ss once to change th e case of the next lett er; press t wice (with in 2 sec onds ) to toggle betw een case m odes.
User Guide 7 5. Ca me ra le ns. 6. key act ivates Cam era mode . T o activat e camera mode , press an d ho ld the ke y . 7. key ra ises or lowers ringtone volum e. LED Indicator Yo ur phone ’ s LED ind icato r displays different colo rs depend ing on the al ert.
8 Main Men u Main Menu From t he main s creen , select or press and hold th e key to a ccess the main menu. Access th ese options: , , , , , , , , , , , , , and . Access th ese options: , , , , , and . Access th ese options: , , , , and . Access th ese options: and .
User Guide 9 Guide C onventions In this guide, th e follow in g convent ions are us ed when d escr ibing phone f eature s. means to press the , , or k ey to sele ct an it em seen on the display . Fo r exa mple, “Se lect ” tell s you to physic ally press the to ch oose fr om th e di sp la y .
10 Power P hone Up 2 Ca ll Fe atures This se ction des cribes the basic fea tures related to call s. Power P hone U p • T o turn you r pho ne on, pr ess the key and wait un til the ph one displ ay lights u p. • T o tur n your ph one off, p ress and h old the key un til the ph one plays a musical chime and turns off.
User Guide 11 Ans wer U sing Slide Y ou can s et th e phone to ins tantly answ er an incom ing call w hen you slide the phone open. For more i nformatio n, see “En able Ope n to Answer” on pag e 65. End Phone Calls Press the ke y . Acti vate V oic e Dial ing 1.
12 Emerg ency Servic es 2. Pr es s t he key . Regardl ess of your 3-di git em ergency code (911, 111, 999 , 000, etc. ), your ph one operat es as describe d ab ove. Exit Emer gency Services When you have comp leted the emergenc y call : 1. Select . 2.
User Guide 13 3 T e xt En tr y Y ou can enter letters, nu mbers, an d symbols in contac ts, te xt messag es, and yo ur banner . T ext Ent ry Modes The te xt en try screen has the fo llow ing featur es: 1. The num ber of remain ing characte rs you c an type (w ith a max imum of 160 c haracters ).
14 Text En try Quick Re ference two s econ ds) to c hang e case m odes. P ress the key to en ter a spac e. • T o enter a n umber o r symbol, pres s the key an d the key for t he nu mber or symbol. The icon indic ates t hat y ou are in mode. Pr ess the key twice q uickl y (within two seco nds) to c hange modes.
User Guide 15 Press a nd hold the ke y . Scroll le ft or right. Scrol l up or down. Press the key twice quickly . Press the ke y twice quic kly . In mode, press the key . Choose upper case. In mode, press the key . Choose low ercase. In mode, press the key .
16 Mess aging Men u 4 Messa ging Use to send, r eceive, an d er ase messag es fr om your phon e. The f unctions ava ilable may vary dep ending on the services p rovi ded.
User Guide 17 Send Messages Create a T ext Message Y ou c an send a nd receiv e text mess ages with most mobil e pho nes a nd email addr esses . 1. F rom , ent er a recip ient’ s phone number or em ail a ddress. (Select to access co ntac ts, gr oups or recent ly used ad dresses.
18 Send Me ssages Create an Instant Message Fr om , you can s end insta nt messag es (I Ms) from your phone. Check Virgin Mobile’ s W eb site at www .virg inmobileusa.c om for pricing . Create an Email Message Fr om , y ou ca n send em ail m essages fr om your p hon e.
User Guide 19 (t o a dd t he nu mbe r or a d dre ss t o an exis ting contact). Add Recipients from Message T ex t 1. At the compose message s creen , select when en tering t he text to add more reci pient s. 2. Enter a number or address t o add. 3. Co mp le te you r mes s age .
20 Manage Rece ived Mess ages T ake Pictures for Messages 1. At the compose message s creen , select when addin g an image. 2. T a ke a pict ure. 3. Select it to add t o your me ssage. 4. Co mp le te you r mes s age . Recor d So unds for Mes sag e s 1.
User Guide 21 Select to acc ess more features. 3. Compl ete your m essage an d se lect . Reply to Multimedi a Messages ( with Prompt ) When recei ving a mes sage in p romp t mode, y our phone disp lays a not ification s howing a new messag e is available f or downl o ad.
22 Use Voi cemail Lock M essages When vie wing a receive d message, se lect t o protect it from ac cidental deletio n. T o unlock t he message, se lect . Sort Messages in Inb ox 1. F rom , select . 2. Select a sor t option. Go to Web Addresses i n Messages When vie wing a receive d message, se lect to go to a we b address includ ed in the mess age.
User Guide 23 transfe rred to voicemail, e ven if your phone is in use or turned o ff. 1. Pr es s an d hol d th e 1 ke y . 2. Follow the system prompt s to c reate a passwo rd a nd record a gr eeting. Check you r V o icemail When you r eceive a v oicemail m essage, a notific ation with a voicem ail messag e icon appear s at the top of your scre en.
24 Mess age Settings Message Set tings The fol lowing me ssage settin gs af fect all mes sages unless you change th em for in dividual m essages. Set your TXT T one 1. F rom , select a r ingtone fr om the li st to alert you when you receive a new messag e.
User Guide 25 Enable Save to Sent Fr om , selec t (to automa ticall y save o utgoi ng messag es to the folder) o r (t o choos e whe ther to save them w hen send ing t hem). Enable Auto-Erase Use to set you r phone to erase messag es automati cally when it need s memo ry for incom ing messa ges.
26 Co n tac ts M e nu 5 Contacts Use your phone’ s c ontac ts list to sto re infor mati on about a per son or co mpany . Contacts Men u Select from th e main menu t o access the f ollowi ng funct ions: Acces s Contacts Access Co ntacts List 1. F rom , enter the fir st let ter of your d esire d co ntact and scro ll thr ough to highlig ht it.
User Guide 27 Use Fr equent List With enabl ed, you ca n vie w 15 of your mos t frequently calle d contac ts. See “Enable Fr equent Li st” on pag e 62. Use Fast Find With en abled, you can press one o r two keys to view clo se matche s of the contac t.
28 Custom ize Conta cts 2. At th e contac t details sc reen, se lect a n umber or ema il addres s. 3. Select . 4. Compl ete your text mes sage and selec t . Send a M ult imedia Message to Conta cts 1. F rom , select a con tact. 2. At th e contac t details sc reen, se lect a n umber or ema il addres s.
User Guide 29 3. Select to en ter the pr efix at the begi nning o f the number . 4. Select . Assign Speed Dials to Contacts 1. F rom , select a con tact. 2. At the contact de tails scre en, select a num b er. 3. Select . 4. Select a location from the list t o ass ign the speed dial numb er .
30 Conta ct Groups Vi ew Groups 1. Select to view your prel oaded gr oups, fol lowed by the custom gro ups you hav e cre a ted . 2. Highli ght a group and do one of the follow ing: – Press the key to view the g roup details . – Select to create a new group.
User Guide 31 3. Select to assign a ri ngtone. (Scrol l to select a ringtone.) Assign Pi ctures to Groups 1. F rom , select a group y ou h ave created . 2. At the group details s cree n, scroll t o the gr oup name. 3. Select to assig n a pic t ur e. Erase a Gr o up 1.
32 Re cen t calls M en u 6 Re cen t call s Recent c alls Me nu From t he main menu , select or scroll down from the mai n screen t o access t he follow ing functions: Work with Call Lists Return a Missed C al l 1. F rom , highl ight a number . 2. Pr es s t he key t o call the number o r select to acc ess more features.
User Guide 33 2. Pr es s th e key t o call the num ber or select to acc ess more features. This li st co ntains all calls rece ived. Retur n an O utgoing Cal l 1. F rom , highligh t a numb er . 2. Pr es s th e key t o call the num ber or select to acc ess more features.
34 Media P layer Men u 7 Med ia P layer Use to play and man age media fi les. Media P la yer Menu Select from the main m enu to access th e foll owing fun ction s: My m us i c Use t o manage and store your music fi les. The lef t, center , an d right keys on the QWERTY keyp ad also fu nction as the , , and keys for the music pl ayer .
User Guide 35 Add T r acks to your Playlist 1. F rom , high light your desi red playlis t. 2. Select or . 3. Select the song( s) from the list p ro vided to add or remove f rom the p laylist. A checkm ark appears n ext t o each so ng selecte d. Press th e k ey to add or remove checkm ark s.
36 My mus ic 2. Enter the first le tter(s) of the name of your desire d tra ck. The searc h lett ers you e nter are n ot case sensiti ve. 3. Scroll through to hig hlight it a nd do one of the fol lowing: – Select to play th e sel ected trac k. – Select to acce ss more func tions.
User Guide 37 2. Select to erase al l your tra cks. You can not erase any p reloaded or curren tly ru nning tra ck. Gen res Search for Tracks in Genres 1. F rom , scroll through t o select y our desire d gen re. 2. Enter t he first le tter(s) of the n ame of your desire d trac k.
38 Media Pl ayer Setti ngs • automat ically turn s off after the pho ne pauses or st ops for 10 minut es. • automat ically turn s off after the pho ne pauses or st ops for 20 minut es. • never a utomatica lly turns o ff . Enable Blueto oth Headset Use to pair y our Bl uetooth device with .
User Guide 39 8 My Ac count Y ou can manag e your V irg in Mobile acco unt di rectly f rom yo ur phone . The basi c tasks ar e summarized in this chapte r . For more informatio n about your account, go to . Check your Account B alance Y ou can check your V irgin Mo bile accou nt status in two ways.
40 For Mo re In formati on 5. Scroll down to select either or and pre ss the key . 6. Enter the amount you want to T op-Up an d press the key . Y ou can T op-Up in amoun ts of $20 , $30 , $50, or $90. 7. Scroll down to select and press the key . 8. Y ou are now T opped-Up .
User Guide 41 9 Virgi nXL Acces s VirginXL With , yo u can acc ess music , enterta inment, a nd information ser vices from your p hone . Do wnload ga mes, ring tones, wallpa pers, screen sav ers, a nd other co nten t; surf the we b; and mo re.
42 My Stu ff Menu 10 My S tuff Y our phone st ores and displays m edia files . My St uf f Men u Select from the main men u to acce ss th e following func tions: My ringt ones s tores you r pre loade d and downl oaded rin gtone s.
User Guide 43 Assign a Ring tone 1. F rom , high light a rin gtone. 2. Select and ch oose how you want to assign the r ingtone. Downloaded ri ngtones a re lis ted in and a vailable t o assign t o indi vidual cont acts or groups. My m us i c Use t o manage and store your music fi les.
44 My th emes Play a Game 1. F rom , h ig hlight a g ame. 2. Select to launch the game. My t hemes stor es your p reloa ded V irgin Mobil e color t hem e s. When yo u assign a color theme, the colors for your back grou nd, heade rs an d highlig ht bars a re c hanged.
User Guide 45 View Fi le De t a il s 1. From a med ia file list , h ig hlight a fil e. 2. Select to vie w the detail s such a s file size o r sa ve date. 3. Select to exi t. Modi fy a File 1. From a med ia file list , select a file. 2. Select . 3. Select and a n option to ro tate, resize, and so on.
46 Camera Tips 11 Pi ctu res Cam e ra Tips Y our phone co mes with a cam era. Befo re u sing your p hone ’ s camera, here are some t ips: • Y ou cannot ac tivate the came ra while o n an active call or while browsing files in the media gallery . • Once t he camera is active, th e m ain scre en acts as the viewf inder .
User Guide 47 En a b le Da t e/T ime Sta m p From c amera mode, selec t to pl ace a date /time stam p each p ictur e tak en. The icon i ndicates w hen the d ate/t ime stamp is on. Enable Mul t ishot Mode From c amera mode, selec t to take multiple pictures.
48 Surf th e Web 12 We b Surf the Web Y ou can use yo ur phone t o brows e the Inte rnet. Launch B rowser Select to launc h the brows er . A n alert appe ars notifyin g of airtime fee s, if you have enab led web a lerts.
User Guide 49 13 T ools & Settings T ools & Setti ngs Me n u Select from t he main menu to access the follow ing funct ions: Access the se options: , , , , , , , , and . Access the se options: and . Access the se options: , , , , , , , , and .
50 To ols T ools T ools Menu Select from the mai n menu to acce ss the follow ing functions: Access the se options: , , , , , , , , , and . Access the se options: and .
User Guide 51 V oice memo Use t o record a nd pl ay back audio mem os. Record V oice M emos 1. F rom , select . 2. Say yo ur voice m emo and select when done. 3. Select . If you rec eive an incoming c all while r ecording a memo, the me mo is sav ed and th e incoming cal l screen ap pear s.
52 To ols Create an Event 1. F rom , enter a name. Scr oll down to move to the next field when don e. 2. Pr es s t he ke y to s e lec t an eve n t typ e fr om the lis t. 3. Pr es s t he key to change th e date, if needed . – Scroll left or rig ht to move bet ween month , day , and y ear f ields.
User Guide 53 • Scroll to a time and select to c reate a new event . • Select to acc ess more features. Go to a Sp ecific Date 1. F rom , scroll lef t o r ri ght to move betwee n month, day , and ye ar fields. Scroll up or down to c hange mo nth, day , or year .
54 To ols You cannot r ecov er deleted informat ion. Sc hedule r Sett ings Set S chedul er H ours 1. F rom , select . 2. Modify the start and end times . – Scroll le ft or right to move b etween hour , minut e, and AM/PM fi elds. – Sc roll up or dow n to change h our , minut e, and AM/PM.
User Guide 55 Set the Quick Alarm 1. F rom , scroll to th e quick al arm and select . 2. Choos e a ti me. (A no tification shows the quick alarm is o n.) When the quic k alarm rings, select to turn off the ala rm, or to set the quick alar m again. Use T ip Cal culator 1.
56 To ols Use T imer The tim er count s down for the spec ified time . It beeps when that amo unt of time ha s elapsed. 1. F rom , select . 2. Enter the time length . – Scroll left or rig ht to move bet ween hours, minutes, or secon ds fields. – Sc roll up or dow n to change h ours , minut es, or seconds.
User Guide 57 2. Select . T o unl ock a mem o, s elect . Erase a Memo 1. F rom , highlig ht a memo. 2. Select . Erase All Memos Fr om , select . Selecting only eras es unlock ed mem os. Bluetoot h Blueto oth® wi reless tech nology en ables wir eless conne ctivit y with acc essories s uch as he adsets, portab le GP S devices , and more.
58 Bluetoo th Disconnect from a Device Fr om , highlig ht a connected devi ce and se lect . Rename a Device 1. F rom , h i ghlight a device. 2. Select . 3. Enter a new nam e and sel ect . Delete a Device Y ou can del ete a Bl uetooth d evice that you have pai red your pho ne wit h.
User Guide 59 Display Graphics stor es y our prel oaded and dow nload ed gr aphics. Y ou can d ownload wallpapers and screen saver s to your phone from th e Virg in Mobile Web site a t or di rectl y fr om your phone u sing .
60 Sounds • forces th e backlig ht to rem ain dim be fore turn ing off. • , , , or turns b acklighti ng on for the set ti me after y our last k eypre ss. • forces the backlight to remain bright before tu rning off. Set Keypad Duration Fr om , select an d one of the follow ing: • forces the backlight to rem ain dim before turning o ff.
User Guide 61 Set Sli de Sounds 1. F rom , s el e ct or . 2. Select a sound. ( Scroll do wn the lis t to play the sou nds.) Set Power On/ Off Soun ds Fr om , se lect to have y our phon e play t he soun d wh en turned on. Set Key V olume 1. F rom , scroll righ t or left to set the ke ypad volume.
62 Conveni ence 3. Do the follo wing to change the time: – Scroll left or rig ht to move bet ween the hour , mi nute, and AM/ PM f ields . – Sc roll up or dow n to change th e ho ur , minut e, and AM/PM. 4. Pr es s t he key to save the ti me. 5. Select .
User Guide 63 1. F rom , select . If you h ave not record ed a h old me ssage , you need to r ecord one, s u ch as “Plea se hold. I’ll answer in a min ute.” 2. Record the mess age t wice, as p rompted. 3. Select or and on e of the follow ing: – to rep lay yo ur messa ge.
64 Call opti ons Call options V oice di aling Use th e foll owing feat ures to cu stomize t he voice comm ands. Enable Automat ic Add Fr om , sel ect to autom atically ad d a conta ct to your voice dia l list when y ou c reate a ne w contact .
User Guide 65 Use V oice T raining If your p hone has t rouble rec ogniz ing you r vo ice, you can train y our phone to reco gnize speci fically your v oice for numb ers. 1. F rom , r ead the mess age and select . 2. Follow the prompts f or each n umber until trainin g is comp lete.
66 Mess aging Change Lock Code Chang e your loc k code fr om the default provided by V irgin Mo bile. 1. F rom , enter you r four -digit lock code. 2. Select .
User Guide 67 Set Locat ion Inf ormati on Use to share yo ur locatio n informa tion with n etwork se rvices other th an emerge ncy servi ces (for examp le, 911 , 111, 999 an d 000) in servi ced a reas. Thi s feat ure wo rks only wh en y our phone is in digi tal m ode.
68 Phone in fo that is save d to the m emory card. P ress the key t o add o r remove chec kmarks. 3. When finished, select . Format Memo ry Card Fr om , select to form at your m emory card. Formattin g erases a ll cu rrent info rmation on the memory card.
User Guide 69 1 4 V oic e C omm ands Y ou can do ce rtain commands through voice recogn ition. T o contr ol the set tings associate d with vo ice c ommands, see “V oice dialin g” on page 6 4. Call a Contact 1. From t he main screen , press a nd hold th e key .
70 Fi nd a Contac t 2. Say “P lay” and t hen a play list name. If you pause, the phon e prompt s you to say a playlis t name. 3. Say “Y es” to co nfirm you r choice. Find a Contac t 1. From t he main screen , press a nd hold th e key . The phone prompts, “Say a comm and” .
User Guide 71 15 Get ting Help Customer Suppor t T o contact Vi rgin Mobil e’ s c usto mer supp ort depart ment for infor mation ab out y our phone, accoun t his tory , c all covera ge area, a nd specific feature s ava ilable to you, such as call for warding or voic email: •G o t o .
72 Beco me a Produc t Evalu ator 16 Cons umer Limi ted W arranty Kyocer a Wirel ess Corp . ( “KYOCER A”) offe rs you a li mited warranty that the e nclosed p roduct o r produ cts (the “P roduct.
User Guide 73 US E ONL Y KYOCER A APPRO VED ACCESSOR IES WITH KYOC ERA PHONES. USE OF ANY UNAUT HOR IZED ACCESSO RIES MA Y BE DANGE ROUS AN D WILL I NV ALIDA TE TH E PH ONE W ARRANT Y IF SAID ACCESSOR IES CAUS E DAMAG E OR A DEFEC T TO THE PHO NE.
74 Beco me a Produc t Evalu ator.
User Guide 75 Index Num eric s 1-t ouch dial ing , 6 3 A accessories , 3, 71 hea dsets , 6 7 T-coil hea ring ai d , 67 TTY d evice , 67 airplane mode , 62 set dat e an d ti me , 61 alarm cl ock , 5 4 .
76 call li sts , 33 emergency , 11, 1 2 en di ng , 11 maki ng , 10 open to answer , 65 plac ing on hol d , 63 redialing , 1 0 si len cing , 11 tim ing , 61 voice answer , 64 voice commands , 69 camera.
User Guide 77 viewing , 30 grou ps l ist , 30 H hea dset sound s , 67 hea dsets auto answer , 65, 67 voice answer , 64 ho ld ca l ls activ a ting , 6 3 changing message , 6 3 I in case of emer g ency .
78 creating , 17 , 18 erasing , 25 forw ar din g , 2 1 incoming calls , 18 loc king , 22 onli ne loca tions , 1 9 playing att achments , 22 previ ewing , 20 recent calls , 18 recent list , 18, 24 repl.
User Guide 79 maki ng calls , 10 overview , 5 pro gramming , 4 service , 71 turn ing on , 1 0 user guide , 68 picture messages, see multimedia m essages pict ures frames , 47 slid eshow , 45 taki ng ,.
80 numb ers , 1 3 text m essages , 17, 20 themes , 59 tim er , 56 tip cal culator , 55 tool s , 50 alarm cl ock , 5 4 calculato r , 55 memopa d , 56 scheduler , 5 1 stopwatch , 56 tim er , 56 tip cal .
User Guide 81 Kyocera Wirel ess C orp. www.kyocera-w ireless. com 82-R560 1-1EN , Rev . 001-D RAF T.
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An important point after buying a device Kyocera M2000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Kyocera M2000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Kyocera M2000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Kyocera M2000 you will learn all the available features of the product, as well as information on its operation. The information that you get Kyocera M2000 will certainly help you make a decision on the purchase.
If you already are a holder of Kyocera M2000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Kyocera M2000.
However, one of the most important roles played by the user manual is to help in solving problems with Kyocera M2000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Kyocera M2000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center