Instruction/ maintenance manual of the product F900 Acer
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F900 Smartphone Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.
II Revision History Please refer to the table below for the up dates ma de on the F900 sm artphone se rvice guide. Date Chapter Up date s.
III Copyright Copyright © 2009 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into a.
IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the cu rrent topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions.
V Preface Before using this information and the product it s upports, please read the fo llowing general informa tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CONFIGUR A TION decided for Acer's "glo bal" product offering.
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VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . .
VIII T able of Contents Replacing the Back C over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Replacing the Mini-SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Replacing the Stylus .
Chapter 1 1 System Specifications Features Below is a brief summary of t he smartphone’s many features: Operating System • Windows Mobile® 6.1 Professional for Pocket PC Phone Edition Processor • Samsung SC3 6410, 533 MHz with one DRAM Memory • 256 MB Flash ROM, 128 MB SDRAM Display • 3.
2 Camera • Built-in 3 mega pixels auto-focus CMOS camera with flashlight, up to 2048 x 1536 resolution • VGA resolution fixed-focus CMOS camera for video telep hony usage Light sensor • Sensing .
3 • Pocket PC usage: 15 hou rs • GPS usage: 5 hours Software (pre-loaded*) • Windows Mobile@ 6.1 Professional • Microsoft® Of fice Outlook Mobile (Calendar , Contacts, T asks and Inbox) • M.
4 System Block Diagram Samsung S3C6410 POP Ty pe Micro SD Slot 3M COMS Flash Light Charger 1530mAH Battery Li-Polymer PMU G Sensor L Sensor 32.768KHz CODEC AK4671 AMP MAX9730 Reciver MIC EMP_ON/OFF Ext Debug UART I2S Sharp 3.8" WVGA 480x800 Touch Lens CPLD X2C128 A B 3100 DB3210 SPK + / - RCV_OUT + / - RCV+ / - 0.
5 Your Acer Smartphone tour After examining your smartphone features, le t us show you around you r new smartphone. Views No. Item Description 1 Mini USB connector Connect to a USB cable/headphones/ charger . 2 Power button Press to turn the screen on/o ff or enter sleep mode; press and hold to turn the smartphone off.
6 Hardware Specifications and Configurations Processor 15 Action key Press to activate the selected menu item. 16 V olume dow n Press to reduce phone volume. 17 Micro SD card slot Expand your device’s memory capacity . 18 Reset pinhole Insert the stylus into this hole to reset the devi ce.
7 System Memory TFT 3.8” Camera GPS WiFi Item Specification Memory controller On Board Memory size 256 MB Flas h ROM, 128 MB SDRAM Item Specification V endo r/mode l name Screen Diagonal (mm) Active.
8 Bluetooth FM Radio Battery Item Specification T ype Bluetooth 2.0, class 2 + EDR Interface UART Profiles Generic, Serial, FTP , A2DP , Headset, Hands Free Item Specification Frequency 76 ~ 108MHz Ch.
Chapter 2 1 Software Upgrades System Requirements • Microsoft® Windows XP or above • Latest version of EUU (End-user Upgrade Utility / EUU_xxx.exe) or Bin files for x960 • Latest version of ActiveSync v4.5 or above • T ool: USB Cable NOTE: E-ten releases both EUU and Bin file for an author ized Service Center .
2 Using the EUU (For distri butor or service center) 1. Execute ActiveSync. 2. Connect with PC. 3. Execute EUU_xxx.exe The Welcome screen displays. 4. Click Next . When EUU is installed, the Completed screen displays. 5. Click Finish . The End User Up date utility starts and the following screen displays.
3 6. Follow the on scree n instructions. When the Ac tiveSync connectio n is established, click Next ..
4 The following screen displays. 7. When the device ente rs Download mode (as described on screen) click Next . NOTE: If the device does no t enter Down load mode, contact the service center . The following screen displays. 8. Click Update to begin receiving data.
5 A progress screen displays. The update is complete when the following screen displays. 12. Click Finish to complete the process..
6.
Chapter 3 1 Machine Disassembly and Replacement This chapter contains st ep-by-step procedures on how to disassem ble and reassemble the smartphone for maintenance and troubleshooting . IMPORT ANT : The use of metal tools during disassembly may damage the casing.
2 Chapter 3 External Module Disassembly Process External Modules Disassembly Flowchart NOTE: Items enclosed with broken lines (— - - —) are optional and may not be present.
Chapter 3 3 Removing the Stylus 1. Grasp the S tylus as shown and pull to remove it from the smartphone. 2. Continue to pull the S tylus until it is completely removed from the smartphone.
4 Chapter 3 Removing the Mini-SD Card NOTE: The Mini SD Ca rd is an optional item and may not be pr esent. 1. Insert a finger nail (or plastic pry) into the casing and open the Mini SD door as shown. 2. Rotate the Mini SD door away from the card slot as shown.
Chapter 3 5 4. Remove the card from the slot and replace the Mini SD door ..
6 Chapter 3 Removing the Back Cover IMPORT ANT : Cover the work area with a clean, dry , li nt-fre e cloth before placing the smartph one face dow n. 1. Press the two cover securing latches inward as shown. 2. Rotate the Back Cover away from the smartphone to remove it.
Chapter 3 7 Removing the Battery IMPORT ANT : The Battery is locked in place; do not force th e Battery out of the batt ery bay before open in the locking mechanism. 1. See “Removing the Back Cover” on page 6. 2. Slide the Battery lock in the direction of the arrow to release the Battery .
8 Chapter 3 Removing the SIM Card NOTE: The SIM Card is an opti o n al ite m an d may no t be pre se nt. 1. See “Removing the Battery” on page 7. 2. Slide the SIM Card out of the SIM slot as shown. 3. Lift the SIM Card clear of the smartphone as shown.
Chapter 3 9 Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Step Screw Qu antity Part No. Upper Cover M1.6*5 2 M1.6*1.5 2 Mainboard M1.
10 Chapter 3 SIM Board M1.6*1.5 2 Step Screw Qu antity Part No..
Chapter 3 11 Removing the Upper Cover 1. See “Removing the Battery” on page 7. 2. Remove the two rubber screw caps from the Lower Cover using tweezers. IMPORT ANT : Thin tine met al tweezers can be used to remove the screw covers . T ake care not to scratch the Lower Cover during re moval.
12 Chapter 3 4. Remove the two screws located on the sides of the Lower Cover . IMPORT ANT : Do not force the covers apart to avoi d damaging the plastic securing clips. IMPORT ANT : Use a plastic pry less than or equal to 0.96 mm thickness. Metal tools may dam age the covers.
Chapter 3 13 7. Work down the right side of the cove r as shown, prying the covers apart. 8. Repeat the process down the left side, gradually prying apart the covers.
14 Chapter 3 9. Apply lateral pressure as ind icated by th e arrow (1 ) and pry apart the bottom right edge of the Upper Cover (2). 10. Work along the bottom edge pryi ng the covers apart as shown. IMPORT ANT : Do not remove the Upper Cover completely; the T ouchPad FFC is still connected at th is stage.
Chapter 3 15 12. Using plastic tweezers, li ft the FFC connector to disconne ct the Upper Cover from the Mainboard. 13. Remove the Upper Cover from the Lower Cover a nd place it on a clean, dry , lint-free cloth. 14. The Lower and Upper Cove rs appear as shown below when separated.
16 Chapter 3 Removing the LCD Module IMPORT ANT : Ensure that no dust, dirt, or finger prints come in to contact with the exposed LCD Panel or Front Cover; Foreign particles and grease will affect LCD output performance. 1. See “Removing the Upper Cove r” on page 1 1.
Chapter 3 17.
18 Chapter 3 Removing the Mainboard 1. See “Removing the LCD Module” on page 16. 2. T urn the smartphone over . Remove the two screws securing the Mainboard to the Lower Cover . 3. T urn the smartphone over . Peel back the barcode to expose the securing screw .
Chapter 3 19 4. Remove the four screws securing the Mainboard to the Lower Cover. 5. Remove the rubber protector from the Microphone as shown. 6. Remove the two spacer p ads from the Mainboard as shown below Step Screw Qu antity Screw T ype Mainboard (red callout) M1.
20 Chapter 3 7. Grasp the Lower Cover a s shown (1). Lift and rotate the Mainboard out of the Lower Cover (2) to clear the I/O ports (green callout). 1 2.
Chapter 3 21 Removing the Vibration Module 1. See “Removing the Mainboard” on page 18. 2. Using the tweezers, grasp the Vibration Modu le and lift it clear of the Lower Cover . 3. Ensure that the rubber insulation lifts free along wi th the Vibration Module.
22 Chapter 3 Removing the Receiver Module 1. See “Removing the Mainboard” on page 18. 2. Locate the removal tab as shown. 3. Press the removal tab toward the outside of the L ower Cover . The Receiver Mo dule top edge lifts out of the Lower Cover .
Chapter 3 23 Removing the SIM Board 1. See “Removing the Mainboard” on page 18. 2. Remove the two screws securing the SIM Board to the Mainboard. IMPORT ANT : Do not remove the SIM Board completely; th e SIM FFC is still con nected at this stage. 3.
24 Chapter 3 5. Disconnect the FFC from the SIM Board..
Chapter 3 25 Removing the Camera Shielding 1. See “Removing the SIM Board” on page 23. 2. Insert thin tine tweezers either side of the Shield in g securing clip and gen tly pry th e Shielding away from the Mainboard.
26 Chapter 3 Removing the Camera Module 1. See “Removing the Camera Shielding” on page 25. IMPORT ANT : Do not disconnect the Camera Modul e by lifting th e lens directly . Use tweezers to disco nnect the interface to avoid damaging the camera FFC.
Chapter 3 27 Removing the Middle Cover 1. See “Removing the Camera Module” on page 26. 2. Locate the four clips securing the Middle Cover to the Mainboard. 3. Release clip A by pushing it away from the Mainboard as shown. 4. Release clip B by pushing it away from the Mainboard as shown.
28 Chapter 3 5. Release clip C by pushing it away from the Mainboard as shown. 6. Lift the Mainboard away from the Middle Cover as sh own, and slide the Mainboard clea r of the clip D. Replacing Internal Module Components Replacing the Middle Cover 1.
Chapter 3 29 1. Insert clip A an d the nearby pin by p ushing it into from the Mainboard as shown. A B C D A B C D.
30 Chapter 3 2. Insert clip B an d the nearby pin by p ushing it into the Mainboard as shown. 3. Insert clip C a nd the nearby pi n by pushing it in to the Mainboard as sh own. T ake care the pin is properly mounted as it is hidden under the USB port after connection.
Chapter 3 31 Replacing the Camera Module 1. Push the FFC cable through the slot in th e side of the Middle Cover camera well. 2. Slide the camera i nto the camera well in the middle cover. 3. Connect the FFC as shown . 4. Reapply the adhesive tape to secure the Camera FFC in place.
32 Chapter 3 Replacing the Camera Shielding 1. Slide the camera sh ield over the camera we ll on the middle board. 2. Push the tabs down to be sure that the securing clips on the camera well are inserted into the shielding. Replacing the SIM Board 1. Connect the FFC to th e SIM Board.
Chapter 3 33 2. Connect the SIM Board F FC from the Mainboard. 3. Lift the SIM Board away fr om the Mainboard as shown . 4. Insert the two screws to secure the SIM Board to the Mainboard.
34 Chapter 3 Replacing the Receiver Module 1. Insert the receiver module into the Lower Cover and ensure the clips snap into place. Replacing the Vibration Module 1. Grasping the Vibration Module firmly from both sides, insert the Vibration Module in to the vibration modul e well in the L ower Cover .
Chapter 3 35 Replacing the Mainboard 1. Insert the Mainboard into the Lower Cover as shown. Th e I/O port and green tab on the main board should be inserted fully into the main boa rd, then drop the side with the SD card reader into place. make sure that all screw holes align.
36 Chapter 3 4. Replace the four screws to secure the Mainboard to the Lower Cove r . 5. T urn the smartphone over . Insert the two screws to secure the Mainboard to the Lower Cover . Step Screw Qu antity Screw T ype Mainboard (red callout) M1.6*3.5 2 Mainboard (green callout) M1.
Chapter 3 37 Replacing the LCD Module 1. Reapply the adhesive to the LCD FFC C able as shown. 2. Reconnect the LCD FFC to the main board as shown. 3. Reapply the adhesive LCD gasket.
38 Chapter 3 4. Insert the LCD Panel into the middle cover . Replacing the Upper Cover 1. Connect the screen FFC to the Mainboard. 2. Align the cover tabs and slide the tabs into the slot s in the lower cover assembly .
Chapter 3 39 3. Press the bottom of the covers together , star ting with one side and moving to the other. 4. Using a pinching moti on, press the edges of the covers together , working from th e base of the unit to the top. Attach one side at a time. 5.
40 Chapter 3 6. Insert the two screws located on the sides of the Lower Cover. 7. Insert the two screws into the back of the unit. 8. Insert the two rubber screw caps into the Lower Cover . Replacing Internal Module Components Replacing the SIM Card 1.
Chapter 3 41 Replacing the Battery 1. Insert the Battery into the battery bay . 2. Slide the Battery lock i n the direction of th e arrow to lock the Battery i n place. Replacing the Back Cover 1. Insert the bottom of the Back Cover into the smartphone .
42 Chapter 3 2. Push the back cover into place. Replacing the Mini-SD Card 1. Insert the card into the sl ot until it clicks into place..
Chapter 3 43 2. Rotate the Mini SD door towards the card slot as shown. 3. Push the door into the case to secure it in place. Replacing the Stylus 1. Push the stylus in to the stylus holder in the base of the smartphone as shown.
44 Chapter 3.
Chapter 4 1 Diagnostics and Troubleshooting Using DebugSwitcher Function Testing RUN IN and Discharge Tests NOTE: • Wear anti-st atic gloves. 1. Insert the battery , battery cover and charger in to the handset and power on. 2. T ap LED and wait for the keypad LED to li ght.
2 Chapter 4 FM Receiver, Audio and GPS1 Tests NOTE: • T ake care not to damage the casing when putting the hand set on the test fixture. 1. Plug in the FM Receiver test cable into the handset USB port and press FM Rx test. If the test shows Pass , the handset passed.
Chapter 4 3 Camera Test NOTE: • Wear anti-st atic gloves. • T ake care not to damage the casing when putting the device on the test fixture. • Make sure that the handset camera can auto-focus. 1. T ap CMR to begin testing. 2. Hold the handset at 3m to test focus functionality .
4 Chapter 4 Function Testing 1 NOTE: • Wear anti-st atic gloves. 1. T ap Seq T est to begin testing functions. 2. The LCD T est starts. T ap the screen to cycle through white , black, red, green, and blue ba ckg rounds. • Check that the white screen displays no black dots.
Chapter 4 5 12. T ap the screen to test the Vib r at io n function. 13. T ap ON and OFF to test th e funtionality . Ensure that the vibration is not too strong or too weak, and noise-less.
6 Chapter 4 Function Testing 2 NOTE: • Wear anti-st atic gloves. • When testing the touc h panel pen, draw from corner to corner and si de to side. Do not start in the centre of the screen. 1. T ap the screen to test the various key/button functions.
Chapter 4 7 G Sensor and Light Sensor Tests NOTE: • Wear anti-st atic gloves. • T ake care not to damage the casing when putting the device on the test fixture. • Ensure the Light Sensor T est Fixture ti mer is reset to 0 (zero) before use. • Please use the Golden Sample to calibrate tests before use.
8 Chapter 4 TV-out and GPS2 Test NOTE: • Wear anti-st atic gloves. 1. Assembly the battery then power on. 2. Press the TV Out tab to test TV -Out fun ction. 3. Make sure that the speaker gene rates Left, Right, and Centre channel output. Check if the monitor displays TV -output handset signal.
Chapter 4 9 Using the Windows Mobile Test System T esting Item Procedure Guidelines Phone Live T est T est phone dial and receive function: 1. Device over device to testing 2.
10 Chapter 4.
Chapter 5 1 Serial Number Definition The following informati on describes the serial numb er details available on th e Acer product sticker . T o view the serial number , remove the Back Cover and Bat.
2 Acer SNID YWWddddddMM Code Description YWW 3 digit numeric year and week cod e (as above) dddddd 6 digit unique number derived from Acer 22 Code SN (SSSSS) T ransfer Rule: S 1 S 2 S 3 S 4 S 5 dddddd.
Chapter 6 1 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceabl e Un it) listing in global config u ra ti ons of the F900 smartphone. Refer to this chapter whenever or dering for parts to repair or for RMA (Return Merchandise Authorization).
2 Chapter 6 F900 Smartphone Exploded Diagram Item Description Pa rt Number 1 T ouchscreen 60.H420S.004 1 2 3 5 6 7 8 9 11 12 10 4.
Chapter 6 3 2 LCD Module 6M.H420S.001 3 Mainboard MB.H4200.001 4 Vibration Module 60.H420S.001 5 Receiver 60.H420S.002 6 Back Cover 60.H420S.005 7 B attery Cover 6 0 . H 4 20S. 010 8 Front Cover 60.H420S.004 9 Middle Cover 60.H420S.007 10 Camera QM.03M02.
4 Chapter 6 F900 Smartphone FRU List Acer P/N ACCESSORY USB CABLE 6K.H370S.001 STYLUS.F900 6K.H420S.001 STYLUS WITH BAG P ACKING .F900 6K.H420S.002 LEA THER POUCH.F900 6K.H420S.003 PU POUCH.F900 6K.H430S.003 ADAPTER AP .0050P .00 1 AC ADAPTER EU-PLUG AP .
Chapter 6 5 RECEIVER.F900 60.H420S.002 SPEAKER.F900 60.H420S.003 FRONT COVER ASSY .F900 60.H420S.004 REAR COVER ASSY .F 900 60.H420S.005 ANTENNA (GSM/DCS/PCS/WCDMA)+FPC TYPE 60.H420S. 006 LCM FRAME 60.H420S.007 SHIELD COVER FOR 3M CAMERA 60.H420S.008 HOLDER_331 1_BLACK _RUBBER?SILICON RU BBER_N/A_MICPHONE CAP_PMP_43001420 60.
6 Chapter 6 OPTICAL DEVICE CAMERA.F900 QM.03M02.001 Screws MACHINE SCREW_FLA T_CROSS(JCIS)_1.6M M_1.5MM_BLACK_STEEL_PLA TING ZINC_HNS _NYLOK.44001480 86.H420S. 001 MACHINE SCREW_FLA T_TORX_1.6MM_5MM_ BLACK_STEEL_PLA TIN G ZINC_HNS_T5.NYLO K.44001510 86.
Appendix A 1 Online Support Information This section describe s online technical sup port services available to help you repair your Acer device. If you are a distributor , dealer , ASP or TPM, please re fer you r technical queries to your local Acer branch office.
2 Appendix A.
1 B Back Cover Removing 6 Replacing 41 Battery Removing 7 Replacing 41 C Camera Module Removing 26 Replacing 31 Camera Shielding Removing 25 Replacing 32 D Display 4 E External Module Disassembly Flow.
2.
An important point after buying a device Acer F900 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer F900 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer F900 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer F900 you will learn all the available features of the product, as well as information on its operation. The information that you get Acer F900 will certainly help you make a decision on the purchase.
If you already are a holder of Acer F900, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer F900.
However, one of the most important roles played by the user manual is to help in solving problems with Acer F900. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer F900 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
