Instruction/ maintenance manual of the product A300 Aastra Telecom
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Ascotel® IntelliGa te® Communication s Systems A150 A300 2025 2045 2065 Office 70IP User’s Guide eud-0830_en.book Page 1 Wednesday, Janu ary 24, 2007 2:00 PM.
Operating and D isplay Elements 2 Operating and Display Elements n Operating elements 1 Display • In th e upper are a: status d isplay with symbol s. • In th e middle a rea: curre nt displays on t he teleph one traffic. • In th e lower area: di splay of th e available Foxkey func tions.
Operating and D isplay Elements 3 8 Absence key wi th LED Preconfigured as call for wardin g. The Absence k ey can be configur ed as a fun ction k ey or d igit key. 9 Phone book key Opens phone b ooks. 10 Red ialkey Selec ts the phone numbers l ast dial led.
Operating and D isplay Elements 4 n Display symbols Det ailed informat ion available Oth er Fo xkeys available (Foxkey) Search m ode F unct ion ac tivated Entri es on the call list New tex t messa ges.
Security 5 Securi ty n S afety Information F ailure to observe this information can be hazardous and infringe existing laws . n User information Y our t erminal has been s upplied with a Quick User’ s Guide, s afety infor mation and , where appli- cable, with other terminal-specific information.
Security 6 n Intended Purpose This phone is part of the Ascotel® Intelli Gate® communication system and is int e nded to be operated on that s ystem.
Contents 7 Dialling and Phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 You Rec eive a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Diallin g and Pho ning The following sections explain how to make phone c alls simply and the functions your phone offers you whenev er you receiv e a call. Y ou Receiv e a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dialling and Phoning 9 Y ou Receive a Call This section explains the procedure for answering a call. n Answering a Call Y our phone is ringing and the indicato r LED is flashing. T o answ er the call, proceed as fol lows: n Endin g a Call Y ou want t o end the call.
Dialling and Phoni ng 10 Y ou W ant to Mak e a Call This section explains the different ways y ou can make a call with your phone. n Dialling wit h the Phone Num ber Y ou want to c all someone and key in that person's phone number .
Dialling and Phoning 11 n Using Y our Phone in O pen Listening M ode Y ou want other people in the room to be able to listen in to t he call. The open listening function lets yo u acti va te the loudspeaker in addition to the handset.
Dialling and Phoni ng 12 n Muting th e Microphone In the middle of a call you want t o talk briefly with other persons in the room without y our call partner hearing your conversa t ion. Y ou can switch the microp hone on and off during a call. n Using a Headse t T o make a phone call with the headset.
13 Using the Displ a y and Operating Ele ments The following sections explain how to operate your phone quickly and simply. Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Disp lay and Operating Elem ents 14 Display n Display symbols and display text New events such as a call in your absence, a new message or activated functions (e.g . Forward- ing) are signalled on the di splay in the idle state by a symbol or a display t ex t.
Using the Disp lay and Operating Ele ments 15 Input n Enters di gits The digit keys are used t o enter the digits 0 to 9. n Enter the le tters Y ou can also use the digit keys to en ter letters and special characters. A numbe r of letters and special characters are assigned to each key .
Using the Disp lay and Operating Elem ents 16 n Switching between Upper an d Lower Case Y ou want to switch between upper and low er case while making an input in text mode. Upper-case input is automa t ically activated when the first letter is ente red.
Using the Disp lay and Operating Ele ments 17 Menu-Gu ided Navigation n Accessing the menu The phone is in standby mode: n Navigating with the navigation key Y ou can retrieve a par ticular menu entry even more simply and efficiently usin g the navigation key .
Using the Disp lay and Operating Elem ents 18 n Resetting activated features Y ou can deactivate agai n all the activated functions (e.g. F or warding , Barring). Signals n Indicator LED Sig nals Depending on the situation the indicator LEDs either flash or remain steadily lit.
19 Supple mentar y features The following sections exp lain the supplementar y feat ures p rovided by your phone for more efficient use. Making and answering call s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using functions while in a call .
Supplementar y features 20 Mak ing and answering calls This section explains some conv eni ent features pro vided by your phone for ma king a call. n Dialling by Name - Quickdial Y ou want to make a call by entering a name.
Supplemen tary features 21 n D ialling from the phone book Y ou want to search directly in one of the connected phone books. The surname and first name ha ve to be separat ed by a space, for example "no s" f or Noble Stephen. Ask yo ur system administrat or whether you should start with the surname or the first name.
Supplementar y features 22 n Dialling f rom external phone bo oks If you select Advanc ed search , you can search dire ctly in the connected external phone books.
Supplemen tary features 23 n D ialling from the Call List of Unanswered Calls Y ou want to call someone who has previously tried to reac h you. Y our phone automatically stores the phone number of this subscriber in a calllist and the dis- play reads Missed c all s .
Supplementar y features 24 n Dialling wit h Redial Y ou want to call a person you hav e already called. In the last-number redial list you r phone automatically stores the ph one numbers of the per- sons you ha ve already called , complet e with their names, where a vailable.
Supplemen tary features 25 n Requ esting a Callback Y ou want to talk to a certain person. The person is busy or does not answer . Y ou can make call- back requests to both int ernal and external subscribers. Not all providers support this function. If the called part y is busy , you can activate an autom atic callback.
Supplementar y features 26 n Call W aitin g on an Internal Su bscriber Y ou want to talk to an internal subscriber . Howev er , the person is busy . As a result of yo ur call waiting, the person hears a call waiting tone and your phone nu mber or name appears on his display .
Supplemen tary features 27 n Star ting an Anno uncement Y ou want to address internal subscribers directly via their loudspeaker – where av ailable – , without waiting for a reply (similar principle to that of an inter com system).
Supplementar y features 28 n Receiving an Annou ncement After an attention tone you will be addressed via y our loudspeaker . Y ou can listen to the an nouncement or stop it. n Private call wi th PIN Y ou want to make a private call on your ph one or on a third-part y phone.
Supplemen tary features 29 Using func tions while in a call This section explains the different options pr ovided by your pho ne while you are in a c all. n Enqu iry Call Durin g a Call Y ou want to call s o meone else brie fly wi thout losing your curre nt call p artner .
Supplementar y features 30 n Maki ng a Conference Cal l Y ou are i n a c all and ha ve a call par ty on h old at the same time. Y ou want to include the party on hold in the con versation and hold a conference call. With the confer ence function you can include a call party on hold in the current c onvers ation.
Supplemen tary features 31 n Parking a Call Partner Y ou want to put your call partner on hold without using a phone channel as a result. Y ou can park your call partner locally . A locally parke d call partner can only be retrieved by the phone from which the function was initially carried out.
Supplementar y features 32 Organising absences from the d esk This section explains the different options pr ovided by your pho ne when you want to leave your desk. n Using the Absence Key Y ou want to leave yo ur desk and set up your phone fo r your absence.
Supplemen tary features 33 n Forwarding Calls (Call for warding) Y ou want to leave yo ur desk. Calls for y ou are to be forwarded to a diffe rent destination (e.g . phone, V oice Mail, pager). With Call F or warding you can forward incoming calls dir ectly to a different destination.
Supplementar y features 34 n Forwarding a Call on No R eply (CFNR) Y ou want calls that you receiv e on your phone to be fo r warded to another destinati on. Both your own phone and the ot her destination will then start ringing. The system configu ra- tion determines whether or not there is a ringing del ay at the other destination.
Supplemen tary features 35 n Forward to V oice Mail Y ou cannot momentarily be reached on your phone. If you activ ate V oice Mail, a subscriber can nonetheless leav e you a message. Y ou can use the global greeting or your own greeting (see Chapt er "Configuring V oice Mail", 62 ).
Supplementar y features 36 n Forwarding to a messag e Y ou can not be reached on you r phone. Y ou want any internal subscriber who calls y ou to get a message. The sub scriber hears the busy tone and obtains a message on his displa y . Requirement: The in ternal subscriber must have a pho ne capable of receiving messages.
Supplemen tary features 37 n Lock ing Y o ur Phone Y ou need to leave your desk and want to ensure that no-on e can alter your phone's settings , look at your priv ate data, or make outside calls from you r phone. Y ou can lock your phone with a PIN consisting of two to ten digits.
Supplementar y features 38 n Unlock ing your phone Y ou want to unlock your phone. Y ou can use the PIN to unlock you r phone. If you hav e forgotten your PIN, yo ur system adminis- trator can rese t it to the factor y setting.
Supplemen tary features 39 n Subst ituting for a T eam Partner Y our team partner is called. The T eam key flashes. Y ou know that y our team partner is not at h is desk at present and there fore decide to an swer the call. Y ou can answer the c all using the T eam key .
Supplementar y features 40 F unc tions for special situations This section explains the different options pr ovided by your pho ne to deal with special situations. n Deflec t a call during the ringing phase Y ou d o not want t o answer a call yourself but deflect it to another subscriber .
Supplemen tary features 41 n Se nd text message s Y ou want to send a written message to an internal subscriber . Y ou can send a text message to an internal subscriber . The text message will appear on the per- son's display . Requirement: The in ternal subscriber must have a pho ne capable of receiving messages.
Supplementar y features 42 n Read text me ssages Y our di splay shows New message and the env e lope symbol. The right-hand indicat o r LED is lit. n Pickin g up a call Y ou hea r a phone ringing in your vicinity and wan t to pick up the call. With the Pick up function you can pick up the call from the other phone on your own phone .
Supplemen tary features 43 n Using the DTM F Mode. Activating/deact iva ting DTMF Y ou want to b e able to use y our phone t o control other equipment or t o access c er tain ser vices, such as remote polling of an answering machine or telebanking. F or these ser vices you need the DTMF mode.
Supplementar y features 44 n Maki ng a call on a third-par ty phone Y ou want to make a call on a third-par ty phone using your personal settings , for example on a colleague ’ s phone or in a meeting room.
Supplemen tary features 45 n Paging an Internal Su bscriber Y ou are unable to reach an internal subscriber and thus want t o page them. If the system is equipped with a paging syste m (PS), the person can be paged. The paged per- son can answer from any phone.
Supplementar y features 46 n Answering a General B ell Via the general be ll, you hear either your personal ringing pattern or the general ringing signal. Calls with the general bell as th e destination can be signalled visually or acoustically via an external piece of supplementary equipment.
Supplemen tary features 47 n Supp ressing your call numbe r from your called par ty's terminal display Y ou do not want your call number t o appear on the terminal di splay of a ca lled party in the pub- lic network. Y ou have two possibilities: • If you never wan t the phone number to be displaye d, set CLIR permanently .
Supplementar y features 48 Line Keys This section explains the different options pr ovided by your pho ne, if your system ad ministrator has assigned you one or more c onfigurable k eys as Line keys . Line k eys turn your phone into a key phone. A line has a number which can be used to make an external or internal call.
Supplemen tary features 49 n Phonin g ov er a Line Key Y ou want to make a call via a Line key . Y ou can make a call via any free Line key . E ach Line key has its own phone num ber; in other words when y o u make a phone call you transf er the phone number belonging to the active Line key .
Supplementar y features 50 Setting fu nctio ns by remote contr ol This section explains how you c an alter your phone’ s settings ev en if you are not directly at your phone. Y ou are not at your desk and want to set v ar ious functions on your phone from a diffe rent phone.
51 P ers onali zing Y our Phone These sections explain how to adapt the phone’ s basic settings to suit y our personal requirements. Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Personalizing Your P hone 52 Display This section explains how to set display pr opert ies. n Setting the display Y ou may find the display is too bright or too dark. Y ou can adjust the displa y contrast. Setting the Rin ging Pr o per ties (Audio) This section explains how to set yo ur phone's ringing tone properties.
Personalizing Your P hone 53 n Se tting the V ol ume during a Call Y ou want to adjust the volume while in a call. This automaticall y adjusts the volume of the handset and loudspeaker . The new vol ume will remain stored eve n after the call is ended.
Personalizing Your P hone 54 Hands-free and he adset settings This section explains other ways in which you can mak e calls with your phone . n Automatic Hands-Free Mode Y ou want to answer a call without picking up the handset or pressing a key .
Personalizing Your P hone 55 n T o acti vat e headset operation Y ou have connected a headset and now wan t to activate the headset mode . A headset can be connected in parallel with the hand set.
Personalizing Your P hone 56 Gene ral settings This section explains other settings you c an ma ke on y ou r phone. n Selec ting the Language The display t ext is not in the language you want.
Personalizing Your P hone 57 n Changi ng the PIN Y ou want to change the PIN used to lock/unlock your phon e (see Chapter "Locking Y ou r Phone", 37 and "Unlocking your phone", 38 ). The factor y setting is digit combination "0000"; you c an select any 2 to 10-digit combinatio n for your new PIN.
Personalizing Your P hone 58 n Entering the D isplay T ext for the Idle State Y ou want to change the text displayed b y your phone in the idle state . In addition to the date and/or time you can enter a personal t ext for the text displayed in the idle state.
Personalizing Your P hone 59 P rotec tion This section explains how you can protect you rself against certain ty pes of call. n Protec t ag ainst Do not disturb/Call wa iting/Intrusion/Annou ncement/F orward Y ou want to protect yourself against certain types of calls.
Personalizing Your P hone 60 Phone Book M anagement This section explains how to create a new entry in the phone book and how t o edit or del ete an entry. n Creating a New Phone Bo ok Entr y Y ou want to store your own p hone numbers. Y ou can store yo ur own phone numbers in the privat e phone book.
Personalizing Your P hone 61 n Mod fying or delet ing a phone boo k entry Y ou want to modify a phone number stored on you r private phone book. Note: Y ou ca nnot mo dify entrie s in oth er phone books. Press the ph one bo ok key. Modifying con tacts Scroll to Modify contact a nd press th e Selec t Fo xk ey .
Personalizing Your P hone 62 Configuring V oice Mail This section explains how to set yo ur V o ice Mail. n Personal greeting Y ou have the possibility of recording up to th ree different gre etings. If no personal greeting is activated or if none is a vailable, the global greeting is activat ed automatically , provided it has been recorded .
Personalizing Your P hone 63 C onfigu ring Keys This section explains how to assign phone numbers and functions to a configurable k ey. n A vailable keys Y ou can store pho ne numbers or functions und.
Personalizing Your P hone 64 n Storing a Function und er a Key – F unc tion Key Y ou want to retrieve a frequently used function - for example "call forwarding on no reply" - using a single keystroke rather than ha ving to enter it b y hand.
Personalizing Your P hone 65 F oxkey Scroll to F oxkey and pres s the S elect Foxkey . Þ Display show s choice of key t ypes. Selec t the Fox key you want. Note: From here onwa rds identic al steps for stor ing und er a conf igurable ke y and storin g under the Foxkey .
Personalizing Your P hone 66 n Storing a T e am Partner un der a Key – T eam Key T ogether with other members you wish t o organise yourself int o a team so that on the one hand you can always be reached as a team and, on the other , to ensure mutual substitution.
Personalizing Your P hone 67 n Clearing a Ke y Y ou want to clear the assignment made to a configu rable key . The No function function is provided specifically f or this purpose.
Personalizing Your P hone 68 Configuring Line Keys This section explains how to adapt y our Line key settings to suit y our personal requirements. Y our system administr ator will determine whether your phone has Line keys. n Setting the Response of a Line Key Y ou want to set the response of a Line key in case you are called o n that Line key .
Personalizing Your P hone 69 F ormu lating F unc tions This section explains how to activ ate an individual function, for example call for warding unc ondi- tional, with the aid of function commands and ho w to assign it to a key . n Function Commands Y ou can use function commands to define a function to suit y our personal requirements.
Personalizing Your P hone 70 T ab. 2 Exam ples of how to define a fun ction : Local settings This section provides a short description of the IP-relev ant settings.
71 F ur the r inf or mation The following sections contain more useful information about your phone. T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Declaration Open Source Software .
Further informatio n 72 T roubleshoo ting This section contains a few tips on how to operate your phone if you encounter any pr oblems. n Malfunc tions Y our ca ll par tner canno t hear you or you can.
Further informatio n 73 Declaration Open S ource Sof tware n About Open Source Sof tware This product contains Open Source Software from third-part y suppliers subject to the GNU licence pro visions GPL (GNU General Public Lice nse) and L G PL (GNU Library/Lesser General Public Lice nse).
74 Insta llation and F i rst-T ime Operation These sections explain the setup options available with y our phone. Equipment provid ed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Options . . . . . .
Installation and Fir st-Time Operatio n 75 Equipment provided Options T eleph one Hands et Hands et cord Stand r est; can also be us ed as a mounting frame for wa ll mounting Quick User's Guide and safet y informatio n Plug-in p ower adapter ( if the p ower supply is not sup plied via the LAN).
Installation and Fir st-Time Operatio n 76 Setting u p and mounting th e phone With the aid of the supplied stand rest yo u can set up the phone as a desktop phone or mount it to the wall. n Setting the phone up as a desktop phone Y ou can set up the p hone either at a 40° or a 25 ° angle .
Installation and Fir st-Time Operatio n 77 n Wall mounting Y ou can also mount the phone on th e wall. T o do so, sc rew the stand rest onto the wall as a bracket and hook the phone onto the stan d rest. • Fit th e screws for securing the stand rest and m ount the stand rest (F i gure A).
Installation and Fir st-Time Operatio n 78 n Dismantlin g Desktop phone: • Disconnect the phone cord and remove . • Carefully pull the stand rest awa y in the opposite direction. W all set: • Carefully slide the phone upwards out of the s tand rest.
Installation and Fir st-Time Operatio n 79 n Connec ting your phone to the L AN This phone communica tes via the same connection as your PC (IP network / LAN). Thi s means you do not need a special phone con n ection. Ask your system administr ator if you hav e any doubts about your phone ’ s connection.
Installation and Fir st-Time Operatio n 80 O ffice KBM expansion k eypad (optio n) Y ou can connect one O ffice KBM expan sion keypad with 20 configur ab le keys to you r phone. Each key has an LED for visual signalling . n Connecting the Office KBM expansion keypad • Unplug the phone cord from the socket on the underside of the phone.
Installation and Fir st-Time Operatio n 81 Labelling Configurable Keys Write-on labels fo r the configurable k eys can be found as an electronic document on the internet. Y o u can fill out the fields directly on your PC and then print out the labels.
Index 82 A Absence key ................... ........................ .................... 3 , 32 Accessin g the m enu ................... ................... ............... 17 Activate / deactiva te DTMF mode ...................... ..... 43 Activatin g/Deac tivating a Discree t Ring .
Index 83 Intended Purpos e .............. .................... .............. .............6 Intrusio n ............. ................... ............... .............. ............... 59 IP settin gs ............... .............. ............... ...
Index 84 Unlock ................. .............. ........................ .................... ..... 38 Upper an d Lower Case ................... .............. ............... 16 User inf ormation ....... .............. .............. ...............
eud-083 0 / 1.0 – 01.2 007 Declaration of C onformity A a s t r a Te l e c o m S c h w e i z A G h e r e b y d e cl a r e s t h at t h e e q u i p m e nt A s c o te l ® , A sc o t e l ® I n t e ll.
An important point after buying a device Aastra Telecom A300 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Aastra Telecom A300 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Aastra Telecom A300 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Aastra Telecom A300 you will learn all the available features of the product, as well as information on its operation. The information that you get Aastra Telecom A300 will certainly help you make a decision on the purchase.
If you already are a holder of Aastra Telecom A300, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Aastra Telecom A300.
However, one of the most important roles played by the user manual is to help in solving problems with Aastra Telecom A300. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Aastra Telecom A300 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
