Instruction/ maintenance manual of the product 480i CT Aastra Telecom
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MODEL / RELEASE 1.4 41-000124-00-08 USER GUIDE.
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result fro m unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aa stra Telecom will not be liable for technical or editorial errors or omissions containe d within th is documenta tion.
480i CT IP Phon e User Guide iii SOFTW ARE LICENSE A GREEMENT Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwid e, non-transferable, no n-sub licenseable and non-exc l u- sive, restricted us e license to use So ftware in obj ect form solely with the Equipment for wh ich the Software was intended .
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Table of Contents v Table of Contents About this G uide .............. ............ 1 Documentatio n ....................... ...... 1 Intr oduction ................ .................. 2 Phone Fea ture s .............. ............ 2 General Req uire me nts .
Table of Contents Table of Contents vi Making Calls from 480i CT Cord- less Handse t .......... ..................... 50 Pre-diallin g a Num ber ..... ...... .... 50 Using a Hea ds et ....... ...... ...... .... 50 Receiving Cal ls ....................
/ IP Ph one User Gui de 1 About this Guide About this Guide This guide explains how to use the basic fea tures of you r new 48 0i CT phone. N ot all features listed are available by defau lt. Contact your system or network administrator to find ou t which features and services a re available to you on your sy stem.
2 / IP Pho ne User Guide Introduction Introduct ion This guide compliments the Aastra Model 480i CT Installation Guide that is included with the phon e. Please refer to the installation guide for information on hardware requirements, features a n d physical s et up of your new 480i CT.
/ IP Ph one User Gui de 3 Customizing Your 480i CT Base Station Customizing Your 48 0i CT Base Station Setting Y our Options Pressing the % key gi ves yo u a list of co nfiguration options. You can also ch ange these option s in your phone t hr ough the Aastra Web UI.
4 / IP Pho ne User Guide Customizing Your 480 i CT Base Stat ion 5. You will now see your phone’s IP Address. Access ing th e Aastr a Web UI 1. Open y our w eb browser and enter the pho ne’s IP address or host name into the ad dr ess field. 2. At the prompt, enter your user- name and passwor d and click .
/ IP Ph one User Gui de 5 Using your 480i CT Base Station Using your 480i CT Base Station Hard keys Ther e are Ha rd key s on your phone, such as Ho ld @ , Redial # , Xfer , Icom and Conf that ar e configur ed for the call hand ling f eatures . The se keys ar e s ta ti c and cann ot be repro grammed or cha nged.
6 / IP Pho ne User Guide Using your 4 80i CT Ba se Station Idle State The Idle State menu appears when your phone i s not in use. Your system administrator can set these softkeys using the con figuration files or the administrative options in the Aastra Web UI.
/ IP Ph one User Gui de 7 Using your 480i CT Base Station Softk eys a s Lin e/Call App ear an ces You can customize the softkeys on your 480 i CT ph one to function as line/call appearance s oftkeys. These line/call appearanc e softkeys function in a similar manner to the 4 line/call appearance ha r d keys and lights on your pho ne.
8 / IP Pho ne User Guide Using your 4 80i CT Ba se Station Dep end ing o n ho w the p hon e has been configured, the maximum number of total line/c all appearances that can be set up is 8 or 9 (4 line/ca l l appea r ance as hard keys and 4 or 5 as softkeys).
/ IP Ph one User Gui de 9 Using your 480i CT Base Station On the 480i CT , the busy and idle ind ica tors show on the IP pho ne screen display next to the softkey programmed for BLF func tionality. When the moni tored us er is idle, an icon with th e handset on-hook shows next to t he BLF softkey.
10 / IP Pho ne User Guide Using your 4 80i CT Ba se Station XML services. The phone performs an HTTP GET on the URI created by your sy stem administrato r. You can set the following parame ters for ob ject req uests: • xml application URI • xml application title The xml application URI is the application you are loading into the IP phon e.
/ IP Ph one User Gui de 11 Using your 480i CT Base Station State-Based Softkeys You can configure a specific state to display when a softk ey is b eing used. Available states you can configure for each softkey inc lude: • idle - Th e phone is not being used.
12 / IP Pho ne User Guide Making Calls from 480i CT Base Station Making Calls from 4 80i CT Base Station Dialing a Number First, take the phone off-hook by lifting the handset, p r essing the d / f button or pressing a line / call appearance button. At th e dial tone enter th e number you wish to call.
/ IP Ph one User Gui de 13 Making Calls from 48 0i CT Base Station To Ma ke an d R ecei ve Ca lls Usin g a Head set: 1. Ensure th at you have s elected a headset audio mo de by accessing the Option s menu. 2. P lug the headset into the jack. 3. Press the d / f key to o btain a dial tone or to answer an incoming call.
14 / IP Pho ne User Guide Making Calls from 480i CT Base Station Mute Press the a butto n to mute handset, he adset or handsfr ee. The speaker light will flash slowly and the text “ Mute ” will appear on the screen. You will stil l be able to hear the c aller, but they will not hear you.
/ IP Ph one User Gui de 15 Receiving Calls a t the 480i CT Base Station Receiving Calls at the 480i CT Base Station When a call is ri ngin g at y ou r extension, yo u will see the Inbound C all Screen. The lin e/call appearance light will flash quick ly for the incom ing call .
16 / IP Pho ne User Guide Handling Call s from the 480i CT Base Stati on Handling Calls from the 480i CT Base Station When you are connected to a call, you can use the softkeys or h ard keys on the pho ne to transfer, conference o r place a call o n hold.
/ IP Ph one User Gui de 17 Handling Calls from the 480i CT Base Station To transfer a call to another extension : 1. Connect t o the call you wish to transfer (if not alr eady conne ct ed) . 2. Press } . 3. Press a line/c all appearance button follo wed by the ex tension numb er of th e pers on y ou wi sh to transfer the c all to.
18 / IP Pho ne User Guide Handling Call s from the 480i CT Base Stati on 7. To drop the new pa rty from t h e conference, p r ess = one more time. 8. If you wish to exit the conference leaving the other two parties connected, disconne ct by placing the hands et back on-hook or by pressing N .
/ IP Ph one User Gui de 19 Handling Calls from the 480i CT Base Station Ending Call s To end a call, you first ne ed to connec t to the c all if not already connec ted. Pr ess N or the lin e/call appear ance but ton of the acti ve call . If connect ed through th e handset , you can also pl ace the ha ndset back on hook to end the call.
20 / IP Pho ne User Guide Handling Call s from the 480i CT Base Stati on 1. Click on Basic Settings->Call Forward . For Globa l Call Forward Settings : 2.
/ IP Ph one User Gui de 21 Handling Calls from the 480i CT Base Station Park Ca lls/Pick Up Parked Calls The IP phon e (including the 480 i CT ha ndse t) ha s a pa rk and pickup call feature that allow s you to park a c all and picku p a call when requ ired.
22 / IP Pho ne User Guide Handling Call s from the 480i CT Base Stati on Configurin g Park /Pickup using Static Config uration Use the following p rocedure to configure the Park/Pickup call feature using the static configurati o n method.
/ IP Ph one User Gui de 23 Handling Calls from the 480i CT Base Station You can configur e a Park and Pickup prog rammable configur ation usi ng the Aa stra Web UI. Programm able Configuratio n Using the Aastra Web UI On the 48 0i CT, you co nfigure a Park and/or Pickup key at Operation->Softkeys and XML .
24 / IP Pho ne User Guide Handling Call s from the 480i CT Base Stati on 10. Click to save your changes. 11. Click on Operation->Reset . 12. In th e " Restart Phon e " fiel d click to restart the IP phone. For 48 0i CT Ha ndset 1. Click on Operation->Handset Keys .
/ IP Ph one User Gui de 25 Handling Calls from the 480i CT Base Station Pickup a Pa rked Call 1. Pick up t he handset on the phone. 2. Enter the exten sion number where the ca l l was parked . 3. Press the " Pickup " softk ey. If the call pick up is successful, you are conn ected with the parked call.
26 / IP Pho ne User Guide Additional Features Additional Features Star Codes All of the main call handling and extension man agement features for your s ystem can be s et up as speed dia ls on sof tkeys on your phone. Contact your system admini strat or for more inf ormat ion.
/ IP Ph one User Gui de 27 Additional Features Calle rs Lis t The IP phones have a "Callers List" feature that s tore the name, phone number, and incremental calls, for each call receiv ed by the phone. You can view , scroll, and del ete line items in the Callers List from the IP phone UI.
28 / IP Pho ne User Guide Additional Features Downl oading the Ca llers List Use the following p rocedure to download the Callers List using the Aastra W eb UI. 1. Click on Operation->Direc tory . 2. In the Callers List field, click on . A File Download message d i s- plays.
/ IP Ph one User Gui de 29 Additional Features Director y List The IP phon es have a " Di rec tory List " feature that allows you to store freq uently use d numbers on the phone.
30 / IP Pho ne User Guide Additional Features 4. To delete all entries in the Direc- tory l ist, press the DeleteList softkey at the "Directory List" header. To delete a line it em from the Directory List, select the lin e item you want to del ete and press the Delete softkey.
/ IP Ph one User Gui de 31 Additional Features Using Voicem ail 1. Press x on the phone to display the Service s menu. 2. Selec t " Voicemail ".
32 / IP Pho ne User Guide Additional Features Ring Tone s and Tone Set s You can con figure ring tones an d ring ton e sets on the IP phones. Ring Tones There are several distinct ring tones a user can select from to set on the IP p hones. You can enable/ disable these ring tones on a global basis or on a per-line basis.
/ IP Ph one User Gui de 33 Additional Features Config urin g Ring Tones and Tone Sets Use the following procedures to configure r i ng tones an d tone sets on the IP p hone . (global configuration only) 1. Press the Menu key  on the phone to ente r the Option s List.
34 / IP Pho ne User Guide Additional Features For per-lin e configuration: 4. In the " Ring Ton e " sectio n, select a line for which you want to set ring ton e. 5. Select a value from the " LineN " field . Note: See the Ring Tone Sett ings Table on page 3 2 for valid value s.
/ IP Ph one User Gui de 35 Language Language Using the 480i CT, you can set the screens to display in a spec ific language. When you set the language o n the 480i CT Bas e Station an d on the han dsets, all of the display screens (menus, services, options , etc.
36 / IP Pho ne User Guide Customizing Your 480 i CT Cordless Handset Customizing You r 480i CT Cordless Handset When in an idle s tate, pressing the Menu k ey  of the handset will present the followin g list of options. Once in the menu list the user can scro ll up Ï and d own  using the scrolling keys to see each option.
/ IP Ph one User Gui de 37 Customizing Your 480i CT Cordless Handset Language The promp t on 480i CT ha ndset can be personalized to Eng lish, French , or Span i sh langu age. A checkmark beside th e language indicate the currently selected language p rompt.
38 / IP Pho ne User Guide Customizing Your 480 i CT Cordless Handset Vibrat e The Vibrate option allows the handset to s ignal an incoming call by vibrating as well as ringing.
/ IP Ph one User Gui de 39 Customizing Your 480i CT Cordless Handset Findin g the Phone s ’s IP Address using the Handset You can fi nd the IP address o f the IP phone ’s B ase Unit usin g th e handset. Use the following procedure to fin d the IP add ress.
40 / IP Pho ne User Guide Customizing Your 480 i CT Cordless Handset Featur e Key Progr amming Guidelin es The following are g uidelines to use wh en p rogramming the featu r e keys on the handset: .
/ IP Ph one User Gui de 41 Customizing Your 480i CT Cordless Handset Prog ramming Fea ture Keys You can program up to 12 feature keys on the 480i CT I P phone using the Aas tra Web UI. Use t he followin g procedur e to progr am the feature keys o n your 480i CT Base Station and all p air ed handsets.
42 / IP Pho ne User Guide Using the 480i CT Cordless Hands et Using the 480i CT Co rdless Handset Idle Mod e During idle mode (i.e. no incoming call, no active call, or n o call on hold), the handset name, date & time, status mes s ages, and s tatus icons a re present on the display.
/ IP Ph one User Gui de 43 Using the 480i CT Cordless Handset Status Me ssages Handset Keys Softk eys ( { or } ) Your 480i CT cordl ess handset has 2 s oftkeys directly under the LC D display. The softkey menus will change depending on the pho ne’s state, displayin g relevant s oftkeys only.
44 / IP Pho ne User Guide Using the 480i CT Cordless Hands et Redial Key ( ß ) The Redial key displays a list of the last 10 calls made from the handset. Use the Ï an d  to scroll through the list. Feature Key Li st ( Ï ) The 480i CT cordless handset sup ports a programmable featur e key list for easy access to common featur es.
/ IP Ph one User Gui de 45 Using the 480i CT Cordless Handset Handset Battery Indicato r & Status The display provides "at a glance" infor mation on the handset batte r y. Note: The hands et is design ed to recharg e the batt eries automaticall y, when req uire d and p laced on the c harg er st and.
46 / IP Pho ne User Guide Using the 480i CT Cordless Hands et General Record Editing To accommodate a dding and editing, use the availab le characters a s labelled on the k eypad.
/ IP Ph one User Gui de 47 Using the 480i CT Cordless Handset Adding Rec ord to Direc tory The directo r y can s tore up to 50 names and numb ers, which are d isplayed in alphabetical order . If no name is entered, the entries ar e sorted b y number, at the begin ning of th e directory .
48 / IP Pho ne User Guide Using the 480i CT Cordless Hands et Callers List – 480i C T Cordless Handset The Callers list stores the last 50 calls r eceived. I tems are stored in chronologica l order with new items being first in the list. Each call r eceived is stored, no col lapsing o f recor ds, and c an be deleted or sav ed to a directory.
/ IP Ph one User Gui de 49 Using the 480i CT Cordless Handset Delet ing Ite m fro m Callers Lis t From the Opti ons softkey of the Callers List, scroll to the Delete item and press the Select softkey. The user is prompte d to confirm the delete action by pressin g the Delete softkey.
50 / IP Pho ne User Guide Making Calls from 48 0i CT Cordless Ha ndset Making Calls from 480i CT Cordless Handset Pre-dialli ng a Number Press the v key to obtain dial tone and use the Keypad to dial the number. You can also make a call by pre-diall ing a number.
/ IP Ph one User Gui de 51 Making Calls from 480i CT Cordless Handset Either way, the triangle indicator will clear and the call will be back in private mode. The figures of this section demonstrate the UI. In the figure above, the left screen dep i cts a call that is public.
52 / IP Pho ne User Guide Pairing and Unpairing Cordless Handset to Base Pairing and Unpairing Cordless Handset to Base Pairing Handset All handse ts must be pair ed to a Base Stat ion. Th is is perfo rmed from both the b ase and the cord less ha nds et.
/ IP Ph one User Gui de 53 Pairing and Unpairing Cordless Handset to Base Upon suc cess or fail ure of pairing, one of the following will be displayed o n the handset and base, respec tively: Successf.
54 / IP Pho ne User Guide Pairing and Unpairing Cordless Handset to Base Upon suc cess or fail u re of unpairing, one of the followi ng screen will be displayed on the base: Fail ed Remo val Success ful Remo val 5. If r equired, on the 480i C T cordless handset press  .
/ IP Ph one User Gui de 55 Troubleshooting Solutions Troubleshoot ing Solutions This s ection desc ribes solutions to some most comm only occurring problems.
56 / IP Pho ne User Guide Troubleshooting Solutions Why d oes m y phone disp lay "Bad Enc rypted Config"? The IP p hone displays "Bad Encrypted C onfig" becaus e encrypted configur ation files are enabled but the decryption process has failed.
/ IP Ph one User Gui de 57 Troubleshooting Solutions 5. Click to save your changes. For informati on on how to ac cess the Aastra W eb UI, g o to the sec- tion "Acc essing the Aastra Web UI" o n pa ge 4 . Administra tors should refer to the Aastra SIP 480i/ 480i CT/9112i/ 9133i IP P hone Adminis tration Gu ide .
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/ IP Ph one User Gui de 59 Limited Warranty Limited Warranty Aastra Teleco m warrants this produc t aga inst defec ts and malf unct ions duri ng a one (1 ) year perio d from the date of or igina l purc hase.
60 / IP Pho ne User Guide Limited Warranty In Nor th America , con tac t our servi ce in forma tion nu mbe r: 1-80 0- 574-16 11. Outs id e N orth Ame rica , contact you r s ales rep resentative. Note: Repa irs to this produc t may be made o nly by the ma nufac tur er an d i ts authorized agents, or by o t h e rs wh o are lega lly author ize d.
Index Index / IP Pho ne User Gu i de Inde x-1 Numerics 480i customizing 3 finding IP address for 3 line settings 5 star codes for 26 A Aastra Web UI accessi ng 4 basic settings description 4 operation.
Index-2 / IP Phon e User Guide Index Index R Receiver Volu me 42 Reception Range 42 restarting the phone 56 ring tone sets 32 ring tones 32 Ringer Volume 42 S Service s Callers List 27 Directory List .
If you’ve r ead this owner ’s manual and consulte d the Trou blesho oting sect ion and still hav e prob lems, pl ease visit our w ebsite at www. aastra.
An important point after buying a device Aastra Telecom 480i CT (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Aastra Telecom 480i CT yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Aastra Telecom 480i CT - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Aastra Telecom 480i CT you will learn all the available features of the product, as well as information on its operation. The information that you get Aastra Telecom 480i CT will certainly help you make a decision on the purchase.
If you already are a holder of Aastra Telecom 480i CT, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Aastra Telecom 480i CT.
However, one of the most important roles played by the user manual is to help in solving problems with Aastra Telecom 480i CT. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Aastra Telecom 480i CT along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
