Instruction/ maintenance manual of the product 9112i IP PHONE Aastra
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9112i IP PHONE RELEASE 1.4 USER GUIDE 41-000111-00 -08.
Aastra Telecom will not accept liability for any damages and/or long distance c harges, which result from un authorized and/o r unlawfu l use. While every effort has b een made to ensure accuracy, Aastr a Telecom will not be liable for technical or editorial errors or omissio ns contain ed withi n this d ocumentatio n.
9112 i IP P hone User Guide iii SOFTW ARE LICENSE A GREEMENT Aastra Telecom Inc., hereinafter known as "Seller", gr ants to Cu stomer a personal, worldw ide, non-tran sferable, non-sublicenseable an d non-exclu- sive, restricted u se license to use Software in object f orm solely with the Equipment for which the Software was intended .
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Table of Contents v Table of Content s About Thi s Guid e ....... ............ ...... 1 Docume ntation ....................... ..... . 1 Intr odu ction ................ ............ ...... 1 Phone Fea ture s ........ ...... ...... ..... . 1 Requireme nts .
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9112 i IP P hone User Guide 1 About This Guide About This Guide This guide explains how to use your new 9112i ph one. N ot all features listed are availab le by default. Co ntact y our syste m administrator to fin d out wh ich features and services a re available on your system.
2 9112 i IP Phone Us er Guide Introduction Instal lat ion a nd Set-up If y our system administra t or ha s not already set-up your 9112i phone, please refer to the Aastra 9112i Installation Guide for basic inst allat ion an d p h ysi ca l se t-up o f the 9112i.
9112 i IP P hone User Guide 3 Getting Started Getting Started The 9112i mus t be s et up and configured p rior to its first use. This s ection describes phone behaviour and start u p screens you may see when the p hone is first plugged in, or whe n it is res tarted.
4 9112 i IP Phone Us er Guide Getting Started The phone should auto matically detect wh en the co nnecti on is reconnected and will display the “ Network C onnected ” prompt temporarily. If changes have been made to you r phon e settings, you may need to restart your phon e.
9112 i IP P hone User Guide 5 Aastra Web UI Aastra Web UI You can access th e 9112i p hon e’s options using the Aa stra W eb UI . In order to access the Aastr a We b UI, yo u will ne ed to kn ow the IP address of your phone. Finding Your Phone ’s IP Ad dress 1.
6 9112 i IP Phone Us er Guide User Password Oper ation The Operat ion section provides the followin g opti ons: - User Pa sswo rd - A ll ow s y ou to change u ser pas sword - Programmable Keys - Allow.
9112 i IP P hone User Guide 7 Using Your Phone Using Your Ph one The following sections describe the vari ous 91 12i phone key fun cti ons, and how they help you make and manage your calls a nd ca ller inf or ma ti on.
8 9112 i IP Phone Us er Guide Programmabl e Keys Programmable Keys There are 2 progra mmable keys on the 9112i phone, located to the far right of the dia l pad, below th e Swa p ke y.
9112 i IP P hone User Guide 9 Programmable Keys 6. Press K to finish. 1. Click on Operation-> Programmable Keys . 2. Sele ct "Hard Key 1" or " Har d Ke y 2 ". 3. In t he " Type " field , select speeddial to a pply to the pro- grammable key .
10 9112 i IP Phone Us er Guide Programmabl e Keys Setting a Ke y for "Do Not Disturb" (DND) The IP phon es have a feature you can enable called "Do not Disturb (DND). The D ND fun ction allows you to tur n "do not dis turb" ON and OFF.
9112 i IP P hone User Guide 11 Programmable Keys Setting a Ke y for " XML" The 9112i IP phone has a featu re you can e nab le called "XML " (Extensibl e Marku p Langu age). Setting a programmab le key to XML allows you to acce ss special services s et up by your sy stem administrator.
12 9112 i IP Phone Us er Guide Programmabl e Keys Setting "Park/Picku p" Keys The 9112i p hone ha s a park a nd pickup ca ll feature th at allows you to park a c all and pickup a call when requir ed. The IP p hones suppo rt the Pa rk/ Pickup feat ure on the Aste risk, BroadW orks, Sy lantr o, and ININ PBX servers.
9112 i IP P hone User Guide 13 Programmable Keys Us ing the Park C all/P ickup Pa rked Cal l Feat ure Use the following procedure on the IP phones to park a call and pick up a par ked call. Park a Call 1. While on a live call, press the " Park " softk ey.
14 9112 i IP Phone Us er Guide Programmabl e Keys Editi ng a Programmable Key You can edit a programmable key from the IP pho ne UI or the Aastr a Web UI. • Save a new nu mber to the key throug h the n , m or J keys on your phone. This overwrites the previous entry.
9112 i IP P hone User Guide 15 Restarting your phone Restarting you r phone Yo u may w ant t o res tart your phone to ch eck for updates for your phon e on the server. You may occasionally need to restart your ph one t o s et ch ange s or upda tes to your pho ne or network settings.
16 9112 i IP Phone Us er Guide Making Calls Making Calls This s ection descri bes ways to make calls on your 911 2i phone, using your handset, speakerphon e, or headset. Dialin g a Numb er First, take the p hone off- hook by lifting the handset, o r by pressing q .
9112 i IP P hone User Guide 17 Making Calls 6. If you d o not w ish to s ave changes, press T to r etu rn to the previous sc reen. Not e: By default, the volume for the headset m icrophone is set to medium. Making and Rece iving Ca lls Using a Head set 1.
18 9112 i IP Phone Us er Guide Making Calls Redial Press m to d ial the most recent numbe r you dialed fro m the phone. If you are o ff-hook and press m the last number you called will be cal led back. If you are on-ho ok and press m , a Redial Di recto ry list appears on-screen .
9112 i IP P hone User Guide 19 Receiving Cal ls Receiving Calls When a c all i s ring ing a t your extension, you will see the " Inbo und C all " Scre en. Answering an Incoming C all To an swer th e call: • For ha ndsfre e operati on, p ress q for the inc oming call.
20 9112 i IP Phone Us er Guide Handling Calls To hand le two calls: • Pre ss o to an swer a se c- ond incomin g call. Your first call is automatically put o n hold.
9112 i IP P hone User Guide 21 Handling Calls Cons ulti ve T ra nsf er You also have the option to consult with the pe rson you are transferrin g the ca ll to, befo re you complete the transfer. To do this, simply remain on the li ne until the receiving party answers th e call.
22 9112 i IP Phone Us er Guide Handling Calls Ending Ca lls To end a c all, you first need to reconnect to the call if not alr eady connecte d (for example, if your caller is on hold). Press N to end the c all. If connec ted thro ugh the handse t, you can a lso place the handset back o n hook to end the call.
9112 i IP P hone User Guide 23 Managing Calls Managing Calls The 9112i has several features that make it easier to make and manage calls, and to keep trac k of you r caller histor y, as well as your business an d pe rsonal con tacts. Directory List The Dire ctory List is yo ur pers onal phone boo k, conven iently stor ed within your phone.
24 9112 i IP Phone Us er Guide Managing Calls 2. Press J or a pr ogram- mable key . If a name is dis- played both the number and name are saved in Direct ory or the programmable key. If no name or " Unk no wn N a me " are dis- played you can enter the na me using the dial pad.
9112 i IP P hone User Guide 25 Managing Calls Ed iting in D irectory To edit a listing in your di rectory: 1. Press J . 2. Access th e entry you wan t to edit by pressing the first letter of the name o n the dial pad, a nd V W to scroll throug h the lis t.
26 9112 i IP Phone Us er Guide Managing Calls Calle rs List The 9112i tele phone stores information on up to 2 00 incomi ng calls in the Callers lis t. Your telephone logs the number and name (if available) o f the caller, when they last called, and the number of times they tried to reach you.
9112 i IP P hone User Guide 27 Managing Calls Ed iting in t he Calle rs List Impo rtan t: The Ca llers list does not save changes. Editing in th e callers list is g enerally u sed if y ou plan to call the number and need to add a prefix.
28 9112 i IP Phone Us er Guide Managing Calls Call Fo rwarding The call forward ing featur e on the IP phone allows incoming calls to be for warded to an other destination. Call forwarding is disabl ed by default. You can ena ble call forwardi ng on a global basis only.
9112 i IP P hone User Guide 29 Managing Calls 4. In t he " Number of Ri ngs " field, enter the number of ring s you want to set before the call is forwarded. Valid values are 1 to 9. 5. Click to save the Call Forward s ettings . The chan ges are dynamic and are immedi- ately applied to th e phone .
30 9112 i IP Phone Us er Guide Additional Features Additional Features This s ection describes additional features y ou can set on the 9122 i phone. Suppres sing DTMF Pl ayback A feature on the IP phones allows you to ena ble or disable th e suppres sion of DTMF pl ayback when a n umber is d ialed from th e programmable keys.
9112 i IP P hone User Guide 31 Additional Features Ring Tone S ets In additi on to ring ton es, y ou can configur e ring to ne sets o n a global-basis on the IP pho ne.
32 9112 i IP Phone Us er Guide Additional Features Stutte red Di al T one You can enable or disab le the playing of a stuttered dial tone when th ere is a me ssage wa iting on the IP phon e.
9112 i IP P hone User Guide 33 Language Language Using the IP p hone UI, you c an set the phones to use a spec ific language to displ ay. When you set the language to use on the p hone, all of the display screens (menus, services, options, etc.) display in that langua ge.
34 9112 i IP Phone Us er Guide Troubleshooting Solutions Troublesho oting Soluti ons Why is my dis play bl ank? Ensu re th at pow er is bei ng pr ovide d to yo ur phon e.
9112 i IP P hone User Guide 35 Troubleshooting Solutions 1. Click on Operation->User Password . 2. In t he " Current Password " fiel d, enter the current user passwo rd. Not e: By defa ult, the use r na me is “ user ” (al l lowe rcase) and the password fiel d is left blank.
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9112 i IP P hone User Guide 37 Limited Warranty Limited Warranty Aastra Telecom warrants this product against defec ts and malfuncti ons duri ng a o ne (1) yea r period fr om the da te of or iginal purchase.
38 9112 i IP Phone Us er Guide Limited Warranty ship ping cha rges. Fo r fu rth er information and shipping inst ructi ons ; In North America , con tact our service information nu mber: 1-800- 574- 161 1. Out s ide N ort h Americ a , contact your sales representative.
Index Index 9112 i IP Phone U ser Giude Ind ex-1 Numerics 9112i features 1 getting s tarted 3 installation and setu p 2 option key 4 requirements 1 A Aas t ra W eb UI basic settings descrip tion 6 op .
Index-2 91 12i I P Phon e Us er Giu de Index Index S speakerphon e, using 16 speeddial 8 startup screens 3 swap key 19 T troubles hooting solutions 34 How do I ch ange my u ser pass- wor d? 34 How do .
If you’ve r ead this owner ’s manual and consulte d the Troubl eshooti ng section and still h ave prob lems, pl ease visit our web site at ww w.aastra.
An important point after buying a device Aastra 9112i IP PHONE (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Aastra 9112i IP PHONE yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Aastra 9112i IP PHONE - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Aastra 9112i IP PHONE you will learn all the available features of the product, as well as information on its operation. The information that you get Aastra 9112i IP PHONE will certainly help you make a decision on the purchase.
If you already are a holder of Aastra 9112i IP PHONE, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Aastra 9112i IP PHONE.
However, one of the most important roles played by the user manual is to help in solving problems with Aastra 9112i IP PHONE. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Aastra 9112i IP PHONE along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
