Instruction/ maintenance manual of the product diskG iStorage
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#1 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 User Manual formerly known as diskGenie.
#2 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com All trademarks and brand names are the propert y of their respectiv e owner s. Copyright © iStorage, Inc 2009. All rights reserved. Windows is a registered trademark of Microsoft Corporation.
#3 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 T able of Contents Introduction....................................................................................................................................... 4 Box contents ..........
#4 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com Looking for an effortless way to secure your data? The iStorage diskG Secure Drive is the ultimate portable hard drive and secure storage system. With an easy-to use keypad design and software free setup, the diskG enables you to securely access the drive with your own unique PIN.
#5 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 1. diskG Layout The “ Cancel ” button can be used to: • Cancel current operation • Return to the previous step when you knowingly ent.
#6 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com 2. Connecting the diskG Be sure to review the following information before you begin to use the diskG. Attention : Use only the included cables with your diskG. Y ou might damage the drive if you use a cable not included with the diskG.
#7 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 4. How do I use the diskG the first time? Y ou can use it in one of the following ways: • Enter the Admin Mode with 123456 (default administrator password), and then you are able to change the Admin Password or create a User Password.
#8 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com 6. Entering the Standby Mode The Standby Mode is the default mode of the diskG and is the gateway to other working modes. T o enter the Standby Mode, attach the diskG to your computer . The drive automatically goes into Standby Mode and the LED indicator light turns RED .
#9 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 9. Entering the Admin Mode T o enter the Admin Mode, do the following: 1. Attach the USB cable to an available USB port on your computer . The diskG goes into the Standby Mode, and the LED indicator light turns RED .
#10 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com This section provides information about managing your password in the Admin Mode. Y ou can change the Admin Password by doing the following: 1. Enter Admin Mode (refer to page 9 for details).
#11 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 12. Adding a new User Password Y ou can add a new User Password by doing the following: 1. Enter the Admin Mode (refer to page 9 for details). 2. Press and hold + 1 until the LED indicator light flashes BLUE intermittently .
#12 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com 15. Brute Force Protection What is a Brute Force Attack? A brute force attack is a method of defeating a cryptographic scheme by systematically tr ying a large number of possibilities; for example, a large number of the possible keys in a key space in order to decrypt a message.
#13 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 16. Completely resetting the diskG If you forget all the User Passwords or Admin Passwords, you can perform a complete reset to remove all the User Passwords, and restore the Admin Password to the default 123456 .
#14 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com 5. In the Computer Manage window , click Disk Management . In the Disk Management window, the diskG is recognized as an unknown device that is uninitialized and unallocated. 6. Right-click Unknown Disk, and then select Initialize Disk.
#15 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 9. Click Next . 10. If you need only one partition, accept the default partition size and click Next . 11. Assign a drive letter or path and click Next . 12. Create a volume label, select Perform a quick format, and then click Next .
#16 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com 19. T roubleshooting This section contains troubleshooting information for the diskG. If you encounter any of the following problems when using the diskG, refer to the corresponding answers.
#17 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 Q: Do I require “Admin Rights” for the diskG to work? A: No, since the diskG does not require any software to be installed and the encryption/decr yption is performed in Hardware on the drive itself, “Admin Rights” are not required.
#18 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com Apple Mac The diskG keeps locking after 5-10 minutes on the Macs – This will be due the Mac’ s power saving as there is a setting to swi.
#19 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 Note For Windows 8.1 users; Y ou will need to install a Windows update (KB2919355 ) as well as follow the steps on pages 18 &19. Please go to this link and choose Method 2; http://support.
#20 iStorage diskG ® Manual – v 2.1 www .istorage-uk.com 20. T echnical Support iStorage provides the following helpful resources for you: iStorage’ s Website http://www .istorage-uk.com E-mail correspondence support@istorage-uk.com T elephone support with our T echnical Support Department on +44 (0) 20 8991-6260 .
#21 www .istorage-uk.com iStorage diskG ® Manual – v 2.1 © iStorage, 2009. All rights reserved. iStorage Limited, iStorage House, 13 Alperton Lane Perivale, Middlesex. UB6 8DH, England T el: +44 (0) 20 8991 6260 | Fax: +44 (0) 20 8991 6277 e-mail: info@istorage-uk.
An important point after buying a device iStorage diskG (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought iStorage diskG yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data iStorage diskG - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, iStorage diskG you will learn all the available features of the product, as well as information on its operation. The information that you get iStorage diskG will certainly help you make a decision on the purchase.
If you already are a holder of iStorage diskG, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime iStorage diskG.
However, one of the most important roles played by the user manual is to help in solving problems with iStorage diskG. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device iStorage diskG along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
