Instruction/ maintenance manual of the product 800 Intel
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Intel® 800 Series Chipset Family Common Sy stem Configuration Issues Using the Intel® Ultra ATA Storage Driver and Intel® Chipset Softw are Installation Utility Revision 3.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 2 Revision History Rev Comments Date 1.0 Initial Release 19 Nov 99 2.0 Added W indows* 2000 inform ation; Registry access er ror m essage 18 May 00 2.1 Added Intel® 815, Intel® 815E, and Intel® 820E Chipsets 19 Jun 00 3.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 3 1. S COPE OF T HI S D OCUMENT .........................................................................................................................
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 4 11.3.10 Symptom : ‘Old or Out-of-Date F irmware’ Error M essage Appears in Sy stem Event L og .............................37 11.3.11 Symptom : High 'CPU utilization' Reported in HD Tach* Utility.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 5 1. Scope of This Document This document discusses system conf igur at ion issues r elated to the use.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 6 • Double-click on t he System icon t hat appears in the f ollowing window : • Located on the Gener al t ab, look f or the operat ing system version, as shown below: The version codes are t r anslat ed in t he following table: W indows 98 4.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 7 3. How to Identify the Intel Chipset If you are unsur e which Intel chipset is locat ed in your computer, you will need to look at t he motherboar d f or the chipset m arking s.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 8 4. Intel® C hipset So ftw are Installation Utility for Intel C hipsets 4.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 9 "YES" indicates t hat t he listed operating system version mig ht not optimally config ure the I nt e l chipset. "NO" indicat es t hat the operating system should optimally conf ig ure the I nt e l chipset .
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 10 The Int el Chipset Soft ware Inst allation Utility (inf inst_enu.zip or inf inst_enu.exe) is available for all W indows Operating Systems with the Plug and Play f eature.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 11 5. Troubl eshooting Aft er installing t he I ntel® Chipset Sof tware I nst allat ion Utility f or I ntel chipsets, certain symptoms may be seen depending on t he system conf igur at ion.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 12 6. Intel® Ultra A TA Storage Driver 6.1 Description The Int e l® Ult r a ATA Stor ag e Driver enables f ast Ultra AT A t ransf er s for a variet y of ATA/AT API storag e devices such as hard drives and CD-ROMs.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 13 8. Using the Intel® Ultra A TA Storage Driver This section applies only to users with W indows* 98 (4.10.1998), W indows 98 Second Edition (4.10.2222) , W indows Millennium Edition (Me), W indows 2000, or W indows NT* 4.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 14 8.4 Obtaining and Installing the Intel® Ultra A TA Storage Driver The Int el® Ult ra ATA St or age Driver f or the I nt el 800 series chipset f amily can be downloaded from the follo wi ng Intel we b site: http://support.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 15 8.6 I nstal l ation Under Wi ndow s* 2000 Aft er installing t he I ntel Ultr a AT A Storag e Dr ive.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 16 8.7 Issues During Installation 8.7.1 Sy mptom: Incompatible Hardware The f ollowing error messag e .
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 17 8.8 DM A Checkbox Setting Not A vail a bl e i n Window s* 98 Aft er installing t he I ntel® Ultr a ATA Stor ag e Driver, t he DMA checkbox sett ing will no longer be available in W indows* 98 and W indows 98 Second Edition (SE).
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 18 8.9 Confi r ming the Intel Ul tr a A TA Storage Driver for Window s* 98 i s Installed To conf irm t.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 19 8.10 Confirmi ng Intel Ultr a A TA Storage Dri ver for Wi ndow s NT* 4.0 i s Installed To conf irm that t he Intel Ult r a AT A Storag e Dr iver for W indows NT* 4.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 20 8.11 Wi ndow s NT 4.0 SCSI Adapters 'Drivers' Tab Indi cates 'Not Started' The 'Drivers' tab within the SCSI Adapter s applet in W indows NT 4.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 21 8.12 Uninstalling the Intel Ultra A TA Storage Driver 8.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 22 9. Intel® Ultra A TA Companion 9.1 Description The Int el® Ult ra ATA Com panion is a W in32 application which works in tandem with the I ntel Ultra AT A St orage Driver t o provide detailed, usef ul infor m at ion about the stor ag e subsystem.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 23 Aft er clicking on Com panion, the f ollowing window will appear: Note : T he ' Devices' and 'Parameters' listing in your system can dif fer f rom t he following illustration.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 24 9.3 Primary Channel M aster Device Aft er click ing on the ' Pr im ar y Channel' Master d.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 25 9.5 Changi ng Tr ansfer M ode Li mit Parameter s The Int el® Ult ra ATA Com panion allows you to modif y the Transf er Mode Limit f or each IDE and ATAPI device installed in your system.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 26 9.6 Independent Configuration of Different Devices on the Same Cable The Int el Ultra AT A Dr iver .
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 27 Click on the dr op- down arrow located next to ' Par am et er Dat a' to be g iven a choice of t r ansfer modes that you can select f rom f or this specif ic device.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 28 The f ollowing illustration shows an example of chang ing the Master device on the Primary Channel .
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 29 9.7 Theoretical Transfer Rates A ssociated w ith Transfer M odes The table below lists dif fer ent transf er modes t hat certain I DE and ATAPI (ie. har d dr ive, CD- ROM) devices support along with the theor et ical t ransfer rate.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 30 Aft er a t ransfer mode has been selected, t he wrench icon will blink indicating t hat a change has occurred.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 31 9.8 Gener ate and Vi ew a Report using the I ntel Ul tr a A TA Companion The Int el Ult ra ATA Com panion allows you to gener at e and view a report.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 32.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 33.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 34 10. Ultra A TA / 66 and Ultra ATA /100 10.1 Description Ultra AT A/ 66 is a newer tr ansfer pr ot ocol t echnology with a theoretical tr ansf er r at e of 66 MB/s.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 35 Important Not e for Removable / Mobil e I DE Rack Users : I f you have an Ultra AT A/ 66 or Ultra AT A/ 100 IDE device that uses a remo vable/m obile I DE r ack , verif y that t he short IDE cable inside the tray is 40 pin, 80- conduct or .
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 36 11.3.3 Sy mptom: Sy stem Will Not Boot w ith 40 Pin, 80-Conductor IDE Cable Installed If your syste.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 37 11.3.7 Sy mptom: Corrupted Files when Using Norton* Speed Disk* Some customer s have repor t ed issues using the I nt el Ult ra ATA St or ag e Driver with Norton* Speed Disk.
Intel Customer Support Common System Configuration Issues using Intel® Ultra ATA Storage Driv er 38 The HD Tach ut ility (version 2.61) measur es how much the pr ocessor is utilized during a t imed d.
An important point after buying a device Intel 800 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Intel 800 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Intel 800 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Intel 800 you will learn all the available features of the product, as well as information on its operation. The information that you get Intel 800 will certainly help you make a decision on the purchase.
If you already are a holder of Intel 800, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Intel 800.
However, one of the most important roles played by the user manual is to help in solving problems with Intel 800. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Intel 800 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center