Instruction/ maintenance manual of the product 5800/120Ld Intel
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Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materi als, is the valuable propert y of NEC Computers Inc.
Contents iii Contents Contents Contents Contents Proprieta ry Notice Using This Guide ............................................................................................................... ........ vii Text Conventions........................
iv Contents Opening the F ront Door ................................................................................................ 2-9 Front View .......................................................................................................
Contents v Removing and Installing a Pentium III Processor ......................................................... 4-9 DIMMs ........................................................................................................................ 4- 11 Option Boards .
vi Contents Management Wo rkstation Appl ication .................................................................................B -1 Overview ...........................................................................................................
Using This Guide vii Using This Guide The E XPRESS 5800/120 Ld User’s Guide provides a qui ck referenc e to information about y our s yste m. Its goal is to familiarize you with your syste m and the tasks necessary fo r system configuring and upgrading.
viii Using This Guide Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! WA RN ING W arnings alert you to s ituations that cou ld res ult in s erious persona l inj ury or los s of lif e.
Usin g This Guide ix Related Docum ents In addition to this guide, the following sy stem documentation is included with your server either as el ectronic files on E XPRES S B UI LDER or as p aper cop y shipped with your server. ! System Release Notes Release Notes provide you with the latest information about your system.
x Using This Gui de Safety Notices ! ! Caution: To reduce the risk of el ectric shock which could cause p ersonal injury, follow all safet y notices. The symbols shown are used in y our documentation and on your equipment to indicate safet y hazards. ! Warning: Lithium ba tteries can be dangerous.
Using This Guide xi Safety Notices for Users Outside of the U.S.A. and Canada ! PELV (Protected Extra-Low Voltage) Integrity: T o ensure the extra -low voltage integrity of the equipment, connect onl y equipment with mains-protected electricall y- compatible cir cuits to the externa l ports.
xii Using This Guide Care and Handling Use the followin g guideli nes to properl y handle and car e for your system. Protect t he s ystem fr om extr emely low or h igh tem peratur es. Let the syst em warm (or cool) to r oom tem perature b efor e using it .
1 System Overview ! Overvi ew ! System Chassis ! Power Supply ! Peripheral Bays ! SAF-TE Logic ! System Board Features ! AC Link Mode ! Remote Power-On (W ake On LAN) Function ! System Security.
1-2 System Overview Overview This server is a modular, multiprocessing server based on the Intel Pentium® III microprocessor famil y. It is a solid performer and offe rs the latest technology.
System Overview 1-3 Your server ma y include standard non-hot-swap SCSI hard disk drive ba ys or hot-swap SCSI hard disk drive ba ys. See Figure 1-3. The standard SCS I hard disk drive bays support four 1-inch or four 1.6-inch SCS I hard disk drives. The hot-swap SCSI hard disk drive bays hold up to six 1.
1-4 System Overview ! Integrated dual Universal Serial Bus (USB) ports. ! Hardware monitors (temperature, fans, and voltage) and software monitors to indicate fail ures.
System Overview 1-5 System Chassis The system chassis (Figure 1-4) is an eas y-to-expand, fabricated m etal structure. The major syste m components are shown in the fo llowing illustrations. F G A B C D E HI J A. Removable M edia Bay B. SCSI Hard Disk Drive Bays C.
1-6 System Overview Power Supply The ATX300 watt power suppl y is switch-selectable for 115 or 230 Vac at an oper ating frequenc y of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a full y loaded s ystem configuration.
System Overview 1-7 System Board Features The system board (Figure 1 -5) offers a “ f lat” design with the processor and memor y subsystems residing on the board. This figure shows the major components on the system board. The following subsections describe the s ystem board major components.
1-8 System Overview Pentium III Processor Depending on s ystem configuration, each system includes one or two Pentium III processors. Each Pentium III processo r is packaged in a Single Ed ge Contact Cartridge Version 2 (SECC2).
System Overview 1-9 I/O Expansion Slots The server' s ex pansion capa bilities meet the nee ds of file and application se rvers for high performance I/O b y providing a combination of PCI and ISA expansion slots.
1-10 System Overview The system board has four 33 MHz, 32 bit, PC I connector slots (Figure 1-7, A), as shown in the followin g figure. The bottom PC I connector (PCI 7) shares a chassis connector slot with an ISA connector ( ISA 1).
System Overview 1-11 The system board has one ISA conn ector (Figure 1-8, A), as shown in the following figure. The ISA connector ( ISA 1) shares a chassis connector slot with a PC I connector (PCI 7). ISA features: ! Bus speed up to 8.33 MHz ! 16-bit memory addressing ! 8- or 16-bit data transfers ! Plug and Play ready.
1-12 System Overview IDE Controller The system includ es a single ch annel enhanced IDE 32 bit interf ace control ler for intelligent disk drives with disk controller electronics onboard. The controller has a connector located on the s ystem board that supports a master and a slave device.
System Overview 1-13 SCSI Controlle r The system board includes an embedd ed Adaptec AIC7899 dual function SCS I controller. The AIC7899 provides Ultra-160/M and Wide Ultra2 SCS I interfaces as two independent PCI functions.
1-14 System Overview System Board Management Controller (BMC) Server management is concentrated in the S ystem Board Management Controller (BMC). The BMC and associated circuitr y are powered from a 5Vd c standby voltage, which remains active when s ystem power is switched off, but the ac power source is still on and connected.
System Overview 1-15 ACPI The Advanced Configuration and Power Interface (ACP I) aware operating system c an place the s ystem into a state where the hard drives spin down, the s ystem fans stop, and all processing is halted.
1-16 System Overview Remote Power-On (Wake O N LAN) Function The remote power-on function turns on the s ystem power b y way of a network or modem. If the system power is set to OFF, it can be turned on remotel y by sending a specific packet f rom the mai n computer to th e remote s ystem.
2 Setting Up the System ! Overvi ew ! Selecting a Site ! Unpacking the System ! Rack-Mount Subsystem Assembly ! Getting Familiar w i th the System ! Making Connections ! Setting the Line Voltage ! Con.
2-2 Setting U p th e System Selecting a Site The system operat es reliabl y in a t ypical office environment. Choose a site that is: ! Near grounded, three-p ronged power outlets. Note : For the U nited States an d Cana da, this m eans a NEMA 5-1 5R outlets for 100-1 20 VA C or NEM A 6-15R outlets f or 200-2 40 VAC .
Setting Up the System 2-3 When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are dama ged, note the damage, and if possible, photograph it for reference. Afte r removing the contents of the contain ers, keep the cartons and th e packing mate rials.
2-4 Setting U p th e System Assembly This section describes how to assemble your rack-mount server unit into a standard EIA 19-inch rack c abinet. ! CA UTI O N Ensure t hat the loc atio n of the r ack -mount s erver unit do es not creat e an unst able c ondit ion when insta lled i n the r ack cabinet.
Setting Up the System 2-5 A. Rear vertical mounting rail B. Front vertica l mount ing rail C Four caged nut s D Two support brackets E Eight self-tap ping screw s Figure 2-1.
2-6 Setting U p th e System 4. Lift the rack-mount server unit Figure 2-2, C onto the two support br ackets and slide it toward the rear of the rack cabinet. ! WA RN ING It is strong l y recomm ended that t wo pe ople ar e presen t when lif ting and assem bling t he rack -m ount server unit int o a rack cabinet.
Setting Up the System 2-7 Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear pan el switches, indicators and connectors, et c.
2-8 Setting U p th e System Opening the Front Door Refer to the Figure 2-4 and open the front door of the cabin et as follows (tower- based s ystem only ) . 1. If the front door is locked, unlock it. 2. Grasp the indentation located on the ri ght edge of the front door and pull the door towards you to open it.
Setting Up the System 2-9 Front View (Non-Hot-Swap SCSI Drive Bays) Figure 2-5 shows the location of the front s ystem controls and indicators on a system that includes the standard SCSI disk drive bays. A B C D HI J EF G A. Eject butt on, 3 ½-inc h diskette drive Press to e ject disk ette.
2-10 Setting U p th e Syste m Front View (Hot-Swap SCS I Drive Bays) Figure 2-6 shows the location of the front s ystem controls and indicators on a system that includes the hot-swap SCSI disk drive bays. A B C D E F G HI J KLM A. Eject butt on, 3 ½-inc h diskette drive Press to e ject disk ette.
Setting Up the System 2-11 Rear View Figure 2-7 shows the location of the rea r s ystem features and controls. A B C D E F G H I J K L M N O P A. USB2 connec tor Second USB co nnector (Black) B. USB1 connector First USB connector (Bl ack) C. Serial Port B COM 2 serial port 9-pi n connector (Turq uoise) D.
2-12 Setting U p th e Syste m Status LED Indicator Descriptions Table 2-1 lists the system status LED indicators along with a description of each LED indicator. Table 2-2 lists the disk drive status LED panel indicators along with a description of each LED indicator.
Setting Up the System 2-13 Making Connections If your system normally operates without a video display or ke yboard (for example, as a network server ), you must install a video display and keyboard to configure the system. You ma y remove them after running the BIOS Setup Utility.
2-14 Setting U p th e Syste m Setting the Line Voltage The system contains an ATX300 watt power supply that is switch-selectabl e for 115 or 230 VAC at an operating frequen c y of 50/60Hz. The power supply voltage selection switch is factory set to 115Vac for s ystems shipped to North America; it is set to 230Vac for s ystems shipped in Europe.
Setting Up the System 2-15 230 115 or A B A. Vol tage s elector switch s et to 115 VAC B. Vol tage s elector switch s et to 230 VAC Figure 2-8. Setting the Line Voltage Connecting the Powe r Cord Plug the female end of the AC power cord into the input re ceptacle on the r ear of the power suppl y cage.
2-16 Setting U p th e Syste m When connectin g the power cord to a power control uni t such as an UP S, confirm that the power control unit is powered OFF. Connecting the power c ord while power is supplied to the power control unit may cause a failure.
3 Configuring Your Sy stem ! Configuring Your System ! BIOS Setup Utility ! Adaptec SCSI Utility ! Configuring the RAID Co ntroller ! Configuring System Board Jumpers.
3-2 Configuri ng Your System Configuring Your System Configuration a nd setup utilities are used to change your sy stem configuration. You can confi gure your system, as well as option boards you may add to your system, using the B IOS Setup Utility.
Configuring Your System 3 -3 BIOS Setup Utility The BIOS Se tup Utility is used to c hange system configura tion parameter s. The utility is r esident in the sy s tem FLASH memory and does not require a diskette or an operating system present to run.
3-4 Configuri ng Your System Ke y Function in Setup M enu F1 or Alt-H Get Help about an item. ESC Exit the curren t menu and return to the pr evious menu. Left or righ t arrow key s Move betw een menus. Up or down arrow keys Move cursor up and down. T he cursor moves only to the settings tha t you can cha nge.
Configuring Your System 3 -5 Main Menu Feature Choices or Display Only Description Your Setting Processor Ty pe ——————— (Displ ay Only). Show s the type of proce ssor installed. Processor Speed XXX (Display O nly). Indicates the processor speed .
3-6 Configuri ng Your System Advanced Menu Feature Description Your Setting Advanced Refer to Adv anced Subme nu. Memory Reconfigurati o n R efer to Memory Reconfiguration Submenu. CPU Reconfi guration Refer to CPU Re configuration Submenu. Peripheral Co nfiguration Refer to Peripheral Rec onfiguration Submenu.
Configuring Your System 3 -7 Advanced Subm enu Feature Choices or Display Only Description Your Setting Installed O /S Other PnP O/S Select the oper ating system installed o n your system that will be u s ed most of the time. Note: An incorre ct setting can cause some operati ng systems to display unexpected behavior.
3-8 Configuri ng Your System Peripheral Configurati on Subm enu Feature Choices or Display Only Description Your Setting Serial Port 1: (COM 1) Disabled 3F8, IRQ3 3F8, IRQ4 2F8, IRQ3 2F8, IRQ4 3E8, IRQ3 3E8, IRQ4 2E8, IRQ3 2E8, IRQ4 Auto Disables serial port 1 or select s the ba se addre ss and interrupt (IRQ) for serial port 1.
Configuring Your System 3 -9 Monitori ng Configurati on Subm enu Feature Choices or Display Only Description Your Setting POST M onitoring Disabled OptROM-END POST-END Selects the p oint where the POST monitoring c heckpoint is . Boot Monitorin g Disabled Enabled Disable or enable the boot monitoring fe ature.
3-10 Configuri ng Your System ISA Device Su bmenu Feature Choices or Display Only Description Your Setting IRQ #1 None IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ9 IRQ10 IRQ11 IRQ12 Reserves specif ic IRQs for use by lega cy ISA devices.
Configuring Your System 3 -11 Numl ock Submenu Feature Choices or Display Only Description Your Setting Numlock Au t o On OFF Selects the p ower-on state for Numlock. Key Click Disabled Enabled Disables or enabl es keyc lick. Keyboard Auto- repeat Rate 2/sec 6/sec 10/sec 13.
3-12 Configuri ng Your System Security Menu Note: Enab ling t he Su pervisor Pass word f ield req uires a pass word for en tering Setup. T he pass words ar e not cas e sensiti ve. Feature Choices or Display Only Description Your Setting Supervisor Password i s Clear Status only, user ca nnot modify.
Configuring Your System 3 -13 System Hardware Menu Feature Choices or Display Only Description Your Setting Thermal Sensor Refer to Ther mal Sensor Submenu. Wake On Events Refer to W ake On Events Submenu. AC Link Power On Last State Stay Off Det erm ines th e mod e of AC Link.
3-14 Configuri ng Your System Console Re direction Subm enu Feature Choices or Display Only Description Your Setting Serial Port Addres s Disabled Serial Port 2 (3F8h/IRQ4) Serial Port 2 (2F8h/IRQ3) If enabled, th e console will be redirected to t his port.
Configuring Your System 3 -15 Exit Me nu You can make the following selections on the Ex it Menu. Select an option using the up or down arrow ke ys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit.
3-16 Configuri ng Your System Adaptec SCSI Utility The Adaptec SCSI Utility detects the SCSI host a dapters on the server board. Use the Adaptec SCSI Utilit y to: ! Change d efault values ! Check and/.
Configuring Your System 3 -17 Adaptec SCSI Utility Confi guration Setti ngs The following ke y s are active for all Adaptec SCSI Utility scree ns: Ke y Action Arrows Up and dow n arrows move from one p arameter to a nother within a s creen. ENTER Display s option s for a conf igurable paramet er.
3-18 Configuri ng Your System Table 3-1. Adaptec SCSI Utili ty Setup Configurations (Continued) OPTION RECOMMENDED SETTING OR DISPLAY ONLY YOUR CONFIGURATION Display <Ctrl-A > Messages During BI.
Configuring Your System 3 -19 C onfiguring the RAID Controller The RAID (Redundant Arra y of Inexpensive Devices ) options available for your system are the single channel SecuRA ID 110 (Mylex AcceleR.
3-20 Configuri ng Your System If you want to rem otel y configure the ar ray (from a P C client); increase array capacity online; or monitor statistics on disk and controlle r activity, you must install the array manager provided with your RAID subsystem.
Configuring Your System 3 -21 Table 3-3. System Board Jumper Sum mary Jumper Function Jumper On/Off Description 1. C MO S clear Off, Protect Preserves the contents of CM OS. On, Erase Clears CM OS. 2. Password disable Off, Enable Enables pas sword protecti on.
3-22 Configuri ng Your System Clearing and Changi ng the Passwords To clear and ch ange the pass words: 1. Power off the s ystem and remove the left panel as described in cha pter 4 of this guide. 2. Remove the spare jumper from position 6 on jumper block 1M5.
4 Upgrading Your System ! General Information ! Static Precautions ! Preparing Your System for Upgra de ! Equipment Log ! Opening and Removing the Fro nt Door ! Removing Side Panels ! Installing Side .
4-2 Upgrading Your System General Information ! WA RN ING The DC push- button on/of f switch o n the f ront pane l does not turn of f the s ystem AC power. A lso, +5 vdc is presen t on the system boar d whene ver the AC po wer cord is connec ted between t he s ystem and an AC out let.
Upgrading Your System 4-3 Preparing Your System for Upgrad e Depending on the upgrade, y ou will need one or more of the following tools: ! Phillips screwdriver (#1 bit and #2 bit) ! Flat-head screwdr.
4-4 Upgrading Your System 4. To remove the front door, open it and lift the door and pull it towards you (see Figure 4-2). The mounting pins of the front door are disengaged from their mounting holes on the front of the system. Figure 4-2. Removing the Fron t Door To install the front door: 1.
Upgrading Your System 4-5 Removing Side Panels To install options in your system, you must remove the side panel on the left side of the s y st em (as viewed from the front). The side panel on the right side of the system (as viewed from the front) onl y has to be removed when adding SCSI hard disk drives to the non-hot-swap drive ba ys.
4-6 Upgrading Your System To remove the right side panel: 1. Power off the system and ensure it is disconne cted from the ac wall outlet. 2. Open the front door following procedures d escribed earlier in this chapter. 3. The right side pane l is secured to the chassis with one Phillips head screw (Figure 4-3B).
Upgrading Your System 4-7 Modifying the System Board The following sections provide procedures for up grading and confi guring the system board in your system. Topics covered include: ! Replacing th e real-time cloc k battery ! Removing a nd Installing a Pe ntium processor ! Installing or removing DIMMs.
4-8 Upgrading Your System Figure 4-5. Replacing the Real-Time Clock Battery 1. Power off the s ystem and ensure it is disconnected from the AC power source. 2. Open the front door. 3. Remove the left side panel as described e arlier in this chapter. 4.
Upgrading Your System 4-9 Removing and Installing a Pentium III Processor This subsection provides the procedures for re moving and installing a Pentium III processor in your s y st em. The s ystem board has sockets for two processors. Each Pentium III processo r is packaged in a Single Ed ge Contact Cartridge Version2 (SECC2).
4-10 Upgrading Your System Removing and Installing a Processor 1. Power off the s ystem and ensure it is disconnected from the AC power source. 2. Open the front door and remov e the left side panel as described earlier in this chapter . ! CA UTI O N Observe s tatic pr ecauti ons.
Upgrading Your System 4-11 10. Position the processor back into the URM. Ensure that the alignme nt notch on the bottom of the SECC2 cartridge fits into the connector ke y in Slot 1. Push down firmly , with even pressure on both sides of the top, until clicking noises are heard as the cartri dge is seated.
4-12 Upgrading Your System Installing DIMMs 1. Power off the s ystem and ensure it is disconnected from the AC power source. 2. Open the front door and remov e the left side panel as described earlier in this chapter . ! CA UTI O N Observe s tatic pr ecauti ons.
Upgrading Your System 4-13 Removing DIMMs ! CA UTI O N Use extrem e c are when rem oving a DIMM. T oo m uch pressur e can dam age the s ock et slot. Ap ply onl y enough pressur e on the plastic ejector l evers to release the DIM M 1. Power off the s ystem and ensure it is disconnected from the AC power source.
4-14 Upgrading Your System Option Boards This section describes how to install and remove ISA and PCI option boards. The system board has one ISA bus ex pansion slot and seven PCI bus expansion slots. See Figure 4-10. The one ISA connector shares a chassis ex pansion slot with a PCI connector.
Upgrading Your System 4-15 Figure 4-11. Removing the Expansion Slot Screw and Cover ! CA UTI O N Observe s tatic pr ecauti ons. Use an ant istatic wris t strap. 4. Remove the option board from its protective wrapper, holdin g the board only by the edges.
4-16 Upgrading Your System Figure 4-12. Installing an Option Board 9. Align the rounded notch in the retaining bracket with the thread ed hole in the expansi on slot frame. The ret aining brack et fits i nto the space that was occupied b y the expansion slot cover.
Upgrading Your System 4-17 5. Hold the board a t each end and care fully rock it ba ck and forth until the e dge connectors pull free. Make sure th at you do not scrape the board a gainst other components. 6. Remove the board from t he expansion sl ot and place it in an ant istatic wrapper.
4-18 Upgrading Your System Hard Disk Drives Your system supports a variet y of SCSI hard disk drives installed in the system’s hard disk drive bay. Contact your sales representative or d ealer for a list of approved devices.
Upgrading Your System 4-19 ! If installing new drives, follow an insta llation scheme starting with the left-most drive . Fill the bay s left-to-right ( 1 through 6).
4-20 Upgrading Your System ! CA UTI O N D rive m anufac turer's caution against m ovin g a dis k dr ive that is s till sp inning becaus e of pos sible dam age to the drive. After you determine which d rive has been flagged as fault y, the procedure is the same to swap a d rive or to install one fo r the first time.
Upgrading Your System 4-21 4. Place the drive car rier on an antistatic surface with the f our mounting screws facing up. 5. Remove the hard disk drive from the disk carrie r. See Figure 4-16. Figure 4-16. Removing/Installing a Hard Disk Drive to the Carrier 6.
4-22 Upgrading Your System Figure 4-17. Installing a Disk Carrier into the Disk Bay Right Wrong Figure 4-18. Locking the Disk Carrier 10. Close and sec ure the EMI metal panel. 11. Close the front door on the s ystem. I f necessar y, configure the s ystem as described in Chapter 3 "Configuring Your S ystem".
Upgrading Your System 4-23 Installing or Swapping a Hard Disk Drive in a Standard SCSI Disk Driv e Bay This procedure de scribes installing a new hard disk drive or swapping out a faulty drive from the SCSI disk drive ba y. The drive bay must be removed from the sy stem when installing or removing a hard disk drive.
4-24 Upgrading Your System Note: ESD ca n dam age disk drives , boards , and other parts. T his s ystem can withsta nd norm al lev els of environm ental ESD while you are hot-swa pping SCSI har d drives.
Upgrading Your System 4-25 6. Remove the two mounting screws securing the drive ba y to the front of the chassis. See Figure 4-20, C, and D. 7. Support the drive bay and remove the mounting screw securin g the drive bay to the left side of the chassis.
4-26 Upgrading Your System Figure 4-22. Removing the Drive Bay out of the Chassis 13. If you are removing a hard disk drive, remove the four screws se curing the drive to the drive bay.
Upgrading Your System 4-27 Removable Media Devices A variet y of SCSI removable media devic es can be installed in peripheral bays A and B (Figure 4-23). An IDE CD-ROM is always mounted in bay C and a 3.5-inch diskette drive is alwa y s mounted in b a y D.
4-28 Upgrading Your System Figure 4-24. Removing the D iskette Assembly Mounting Scre w 6. Slide t he diskette assemb ly to the rear o f the s ystem to rele ase the b racket from the removable media drive cage. See Figu re 4-25. Figure 4-25. Removing the Diskette Assemb l y 7.
Upgrading Your System 4-29 Installing a 5.25- Inch Media Device ! CA UTI O N CD-ROM dev ices conta in a las er s ystem and are classif ied as CLASS 1 LASER PRODU CT S. To us e these de vices, thorough ly read t he docum entati on prov ided b y the CD - ROM m anufac turer, and k eep the d ocum entation f or f uture referenc e.
4-30 Upgrading Your System 6. Remove the scr ew securing the filler pa nel removed in the previous step to the right device rail. Save the ri ght device rail. See Figure 4-28. Figure 4-28. Removing the slide rail from the Filler Panel 7. Remove the device from its protective wrappe r and place it on an antistatic surface.
Upgrading Your System 4-31 10. Install the medi a device into the bay as f ollows: ! Move any cables in the ba y out of the way. ! Align the rails on the media device with the supports in the bay. A Figure 4-30. Installing a Removable Media Device ! Slide the device into the ba y until the r ight slide rail is ag ainst the s y st em cabinet.
4-32 Upgrading Your System Removing a 5.25-Inch Device ! CA UTI O N CD-ROM dev ices conta in a las er s ystem and are classif ied as CLASS 1 LASER PRODU CT S. To us e these de vices, thorough ly read t he docum entati on prov ided b y the CD - ROM m anufac turer, and k eep the d ocum entation f or f uture referenc e.
Upgrading Your System 4-33 7. Slide the removable media device out of the device b a y and set it down on an antistatic surface. 8. Remove the screws securing the ri ght side rail to the device. See Figure 4-29. 9. To install a replacement device, follow the pro cedures in Installing a 5.
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5 Problem Solving ! Problem Solving ! Static Precautions ! Troubleshooting Checklists ! Diagnostic Testing ! Specific Problems and Corrective Actions ! Problems with the Network ! Plug and Play Instal.
5-2 Problem So lving Problem Solving This chapter helps you identify and solve problems that ma y occur during system installation or while using your system. The first sec tion of this chapter tells y o u how to reset your s ystem in the event of problems.
Prob lem S olving 5-3 Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the s ystem hardware and softwar e have been running correctly.
5-4 Problem So lving Running New Appli cation Software Problems that occur when you run new application software are usuall y related to the software. Fault y equipment is much less likely, especially if other software runs correctly.
Prob lem S olving 5-5 After System Has Been Running Correctl y Problems that occur after the system hardwa re and softwar e have been running correctly often indicate equipment failure. However, man y situations that are eas y to correct can also cause such problem s.
5-6 Problem So lving Diagnostic Testing This section provides a more detailed a pproach to diag nostic testing and ide ntification of a problem and locating its source.
Prob lem S olving 5-7 Monitori ng POST Each time you tur n on the system, the Powe r-On Self-T est (POST) runs automa tically and checks the s ystem board, processor board, memor y, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
5-8 Problem So lving POST Keys and Errors Action/Messa ge Descriptio n If POST Beeps Bef ore Video Appear s Initializat ion failed before video ini tialized. Most be ep code errors are fatal; initializati on cannot c ontinue. Refer to t he section “BIO S User’s Information” i n this cha pter.
Prob lem S olving 5-9 Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: ! Power LED does not light ! No beep or incorr ect beep pat.
5-10 Problem So lving Incorrect o r No Beep Code Check the foll owing: ! Is the speaker cable connected to the s ystem board? If the system operates normall y, but there was no beep, the speaker ma y be defective, contact your service repres entative fo r assistance.
Problem Solving 5-11 Characters are D i storted or Incorrect Check the foll owing: ! Are the brightness and contrast controls properl y adjusted on the video display? Refer to the documentation supplied with your video display .
5-12 Problem So lving Problems with Appli cation Software If you have problems with application software, perform the following: ! Verif y that the software is prop erl y configured fo r the s ystem. Refer to th e software installation and oper ation documenta tion for instructions on se tting up and using the software.
Problem Solving 5-13 Plug and Play Installation Tips Some common PCI tips are listed here. ! Reserve interrupts (IRQs) and/or memor y addresses specificall y for an ISA adapter. This prevents PCI cards from trying to use the sa me s ettings an I SA card is using.
5-14 Problem So lving POST Erro r Codes and Messages Whenever a recov erabl e error occurs durin g POST, B IOS displays a message on th e video display screen and causes the speaker to b eep as the message appea rs.
Problem Solving 5-15 Post Error Codes and m essages (Continued) Code Error Messa ge 0B33 Power Unit Fan 1 Alarm occurred 0B34 Power Unit Fan 2 Alarm occurred 0B46 ESMINT not configured 0B50 CPU #1 w i.
5-16 Problem So lving Post Error Codes and m essages (Continued Code Error Messa ge 0C00 RomPilot rep orts error num ber xx None Expansio n ROM not initialized None Invalid Syst em Configuration D ata.
Problem Solving 5-17 Post Erro r Beep C odes Beeps Er ror Cause Recommended A ction 1-2-2-3 ROM Checksum Error — Change syste m board 1-3-1-1 DR AM Refresh T est Error — Change memory DIMM' s 1-3-1-3 Key board Controller Test Err or — Change syste m board 1-3-3-1 M emory Not Detected No memory.
5-18 Problem So lving How to Identify BIOS and BMC Revision Levels To help you identify your system's current BIOS and BMC revision levels, refer to the following subsections.
A System Cabling ! System Cabling ! Before You Begin ! Static Precautions ! Standard Configuration ! RAID Configuration.
A-2 System Cabling System Cabling This appendix contains information and procedures on c abling configurations used in your system. The cabling con figurations incl ude: ! Standard Configuration ! RAID Configuration. Before You Begin ! WA RN ING The DC push- button on/of f switch o n the f ront pane l does not turn off the system AC po wer.
System Cabling A-3 Standard Configuratio n Your system is cabled using a single channel on-bo ard IDE Controller and dual channel on-board Adaptec 7899 SCS I Controller. The on-board IDE controller supports the standa rd internall y mounted CD-ROM as its master device.
A-4 System Cabling A – Diskette drive connector I – Opti onal SCSI removable m edia devices B – Diskette int erface cable J – Ultra-160 /M SC SI connector (68 pi n) C – Diskette driv e K –.
System Cabling A-5 A – Diskette drive connector H – Ultra2 SCSI interfa c e cable B – Diskette int erface cable I – Optional SCSI removable media devices C – Diskette driv e J – Ultra-160/.
A-6 System Cabling A – Diskette drive connector I – Opti onal SCSI removable m edia devices B – Diskette int erface cable J – RAID contro ller C – Diskette driv e K – Ultra-160/M SCSI conn.
System Cabling A-7 A – Diskette drive connector I – Opti onal SCSI removable m edia devices B – Diskette int erface cable J – RAID contro ller C – Diskette driv e K – Ultra-160/M SCSI conn.
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B Management Workstation Application ! Overvi ew ! MWA System Requirements ! Installing MWA ! MWA Main Window ! Using MWA ! Dialog Boxes ! Troubleshooting.
B-2 Management Workstation Application Overview Management Workstation Application (MWA) is an application used for remote server management in a network environment. The managed server m a y be remotely accessed from a man agement PC (the computer in which ESMPRO™ operates).
Management Workstation Appli cation B-3 Remote Console Remote console enables the user to view the scr een of a serv er or ke y in data to the server from the ke yboard of the management PC as if operatin g the keyboard of the serv er.
B-4 Management Workstation Application Installing MWA To use MWA several procedu res must be performed to configure the m anaged server and the management PC. For ease of installation these p rocedures should be performed in the ord er presented in the following sections.
Management Workstation Appli cation B-5 7. Set the SG informa tion as follows. (The ite ms with * marks must be entered.) ! Computer Name* Enter the ser ver name. ! IP Address* Enter the IP address of t he server. ! Subnet Mask* Enter the subnet mask of the server.
B-6 Management Workstation Application Configuri ng Server BIOS Setup To use MWA, you must conf igure the server' s BIOS with three specific setting s enabled. These setting s take place in Advanced Menu and the Hardware Menu of the BIOS Setup. (Refer to Chapter 3, “ Configuring Your System, ” for BIOS Setup information.
Management Workstation Appli cation B-7 2. Insert the SG Information flopp y disk into the manag ement PC diskette drive. 3. Select OK. Server SG information is registered on MW A. MWA Main Window The MWA main window provides a graphical use r interface (GU I) to access server control operations and to launch the man agement plug-ins.
B-8 Management Workstation Application Main Menu MWA Main menu has the following menus. File ! New SG — registers server s ystem generation (SG) information. This command requires the SG information flopp y disk described in Registering SG Information on MWA.
Management Workstation Appli cation B-9 ! Exit — terminates MWA and closes the connections to all servers. View ! Toolbar — display s o r hides the toolbar. The toolbar includes buttons for some of the most common commands in MWA, such as the Open command.
B-10 Management Works tation Appli cation ! DMI — displays the DMI data of a current server in the Data dialog box. The data can be read onl y when the server is paused at the end o f POST. ! PCI — W hen the Read button is selected in the PC I Information dialog box, the PCI information of a current server is displa yed.
Management Workstation Appli cation B-11 Pop-Up Menus Clicking the right mouse button in a server window displays a Pop-up menu. From this menu, you can execute main commands on the cu rrent server. ! Connect co mmand — connects t he current se rver to the m anagement PC.
B-12 Management Works tation Appli cation Using MWA Opening a Server Window To remotely acc ess a manage d server from the management PC using MWA, you must open a server management window for th e server. You can then issue commands to the server and make various settings though this window.
Management Workstation Appli cation B-13 Using a Remote Drive When a re mote drive is in use , [RD] display s in the title bar of the serve r window. To connect to a remote drive, per form the following steps: 1. Select Properties from the Pop-up menu in the server window to open the Server Properties dialog box.
B-14 Management Works tation Appli cation Clear a server pause to resum e processing as follows: ! Go command — To resume server processin g, select the Go (MWA mode) command or the Go (No MWA mode) command from the Pop-up menu in the server window.
Management Workstation Appli cation B-15 Alerting ESMPRO TM If MWA rece ives an a lert message from a s erver, it sends this messa ge to ESMPRO™ Alert Manager.
B-16 Management Works tation Appli cation ! [Activate] is check ed — When an alert i s received from a server, t he window of the server becomes a ctive. If [Activate] is checked fo r RESET or POST Error a lert, MWA attempts to c onnect to the server.
Management Workstation Appli cation B-17 Create/Copy FD Image File Dialog Box The Create/Cop y FD Image File dialo g box is used t o create a FD image fi le as a remote drive or to cop y the contents of a FD image file onto a flopp y disk. Select an operat ion to ex ecute.
B-18 Management Works tation Appli cation Data Dialog Box The Data dialog box displays the CMOS, ESCD, or DMI data of a server. This dialog box also allows the following operations.
Management Workstation Appli cation B-19 SOS Receive Di alog Box If a fault is detected, a server that includes the s ystem management controller (SMC) transmits a SOS messag e to the management PC. When this SOS message is received, MWA opens the SOS Receive dialo g box to display the server information.
B-20 Management Works tation Appli cation Get log all: All the SMC e vent log data rec orded in a serve r is acquire d sequentially from the oldest one and displayed by activating the Windows standard editor WordPad. Since it takes time to make an inquiry to the server, [Connecting] is displa ye d in the title bar.
Management Workstation Appli cation B-21 Problem: The serve r window does not display a server screen. Probable Cause: A graphic server screen ma y not be displayed correctl y in the server window. The window displa y becomes normal when the server returns to an MS-DOS screen.
B-22 Management Works tation Appli cation.
C System Status Hardware Support Information.
C-2 System Status Hardware Support In f ormation System Status Hard ware Support Information This appendix helps you identify and find a system status hardware item indicated b y a software monitoring component. The software monitoring component as it is related to the hardware s ystem status item is listed in Table C-1: Table C-1.
Glossa ry 1 Glossary A AC (Alternat i ng Curren t) The type of c urrent av ailable in wall ou tlets. All com puters must convert alternat ing current to direct cu rrent to oper ate. See al so DC. address A label, nam e, or number tha t identi fies a location in compute r memory.
2 Glossary BMC (Baseboard Ma nagement Contro ller) Contains all of the server m anagement func tions. One major func tion of the BMC is to m onitor system management ev ents and log their occurrence in the System Ev ent Log (SEL). boot The pro cess of loading the operating system into m emory.
Glossa ry 3 CPU (Central Pro cessing Unit) Se e microprocesso r. CRT (Cathode- Ray Tube) The ty pe of video d isplay used in m onitors for desk top computers. D DC (Direct Current ) The ty pe of current av ailab le in the rechargeable b attery packs us ed in portable com puters.
4 Glossary EM P The Em ergency Management Port (E MP) prov ides an interfa ce to the consol e manag er. This int erface al lows rem ote server m anagement via a m odem or direct conn ection.
Glossa ry 5 H hard disk drive See disk driv e. hardw are The physic al parts of your com puter, inclu ding th e keyboard, m onitor, di sk driv es, cables, and circui t cards. hot sw ap A method used to insert or rem ove SCSI disk drives into o r from an operating bus.
6 Glossary LED (Light- Emitting Diod e) A small el ectronic dev ice tha t glows wh en curren t flows throug h it. LPT1 or LPT2 The nam e you can as sign a pa rallel port to spec ify its ad dress. See also paralle l port. LVD Super- fast Ult ra 2 SCSI Low Voltage D ifferential (LVD) Paral l el SCS I I nterface.
Glossa ry 7 P parallel port The connec tor on the back of your computer tha t allows the tran sfer of data betwe en the computer an d a parallel d evice, such as a parallel pr inter. partition The proces s of dividing the storag e space on a hard d i sk into separa te are as so th at the operating system treat s them as separate disk driv es.
8 Glossary ROM (Read-O nly Mem ory) A type of m e mory dev ice that usua lly is u sed to store syst em BI OS code. This code canno t be altered and i s not lost wh en the com puter is powered o f f. See also BIOS, EPROM, and f lash EPROM. RS-232C port An industry st andard serial po rt.
Glossa ry 9 SVG A (Super VGA ) A type of video d isplay sy stem that prov ides very hig h-resolu tion text and graphics on an alog color m onitors. system bo ard The m ain circuit b oard in your com puter. It contains m ost of the conn ectors and ports.
10 Glossary.
Equipment Log 1 Equipment Log Use this equipment log form to record pertinent inform ation about your s ystem. You will need some of this information to run the System Setup Utility.
2 Equipment Log Component Manufacturer Name & Model Serial Number (if available) Date Installed Server System Board Processor 1 Processor 2 DIMM Slo t 1 DIMM Slo t 2 DIMM Slo t 3 DIMM Slo t 4 Mode.
Index-1 A AC linkage m ode, 1 -15 Administrat ive password, 1- 16 Advanced Menu, con figuring in Se tup, 3-6 B Batter y installing , 4-8 BMC, 1-14, 1- 15 Boot menu, conf iguring , Setup, 3- 14 C Confi.
Index-2 Server m anagement BMC, 1-14, 1- 15 features, 1- 14, 1-15 intrusion d etection, 1- 4, 1-16 Setup Advanced m enu, 3-6 Boot menu, 3- 14 Exit menu, 3- 15 Integ rated Peripheral Con figura tion m .
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An important point after buying a device Intel 5800/120Ld (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of Intel 5800/120Ld, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Intel 5800/120Ld.
However, one of the most important roles played by the user manual is to help in solving problems with Intel 5800/120Ld. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Intel 5800/120Ld along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
