Instruction/ maintenance manual of the product 1300 Intel
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Intel ® NetS tructur e ™ 1300 Series S torefront Appliance Element Manager User’s Guide.
2 Cop yright © 2000 Inte l Corporat ion. All r ights r eserved. No part of this publication may b e reproduce d, transmitte d, transcribed, store d in a retriev al system, or tra nslated into any lan.
3 Content s About the I ntel ® NetStr ucture™ 1300 Ser ies Store f ront A ppliance .......................... 5 Features ............................................................................................................................. 6 Applianc e requirement s .
4 Accessing the applianc e interface ............................................................................... 42 Publishi ng Web pages ................................................................................................... 42 Using FTP .
5 A bout the Intel ® NetStructure™ 1300 Serie s Storefront Appliance The Intel ® NetStr ucture™ 13 00 Series S torefront Appl iance i s a co mplete e- Comme rce hosting platform that combines th.
6 E-mail serv ice —sites hosted on t he applia nce also offer customizable Inter net messaging servic es. It's qui ck and easy to se t up mail acc ounts, ali ases, message rel aying, messag e blocking, f ile tr ansfer limits, m e ssage forwar ding, and aut o-reply , all throug h the appl iance's brow ser-based inter face.
7 SSL encry p tion —enabl e 128-bit S ecure Sockets L ayer (SSL) encryption for your hosted domains, as w ell as SSL encry ption for manag ing the appli ance. SNMP support —enab le the Sim p le Netw ork Management Protocol ( SNMP) agent on t he appliance and configure commu nity access setting s.
8 Exte nsible s oftware —additional st ores can be suppor ted with lic ense key upgrades avail able from t he Intel NetStruct ure Data Cent er. The In tel W eb site also offer s online tr ansactions.
9 Site administ rator (In tershop) —configures e-Commerce serv ices for hosted domains v ia Inter shop' s Web-based i nter face. This e-Co mmerce site administrat or will most likely be the same pe rson as the server adm inistrator noted abov e.
10 Getting S t arted Warnin gs 1. This guid e is intended for use by q ualified tec hnical person nel wi th experien ce in installin g and conf iguring applian ces. These appliances are complete, and it is rec ommended that y ou not open the a ppliances unl ess you are in stalling an auxiliar y hard drive or m emory.
11 5. Electrostati c discharge (ESD) can damage ap pliance c omponents. It is strongl y suggested th at you per form the ins tallation pr ocedures in thi s guide only at an ESD w orkstation.
12 Checking the po wer cord Check the pow er cord to ensure that it's the corr ect type speci f icall y requir ed in the regio n where you are installing and/ or using the storefront ap pliance . Do NOT modify or use the supp lied AC p ower cor d if it's not the correct type.
13 To prepare to rack- mount th e appliance 1. Set the appliance near a proper ly ear thed, gr ounded pow er outlet: • In the U.S . and Canada—A NEM A 5-15R out let for 100- 120 V • In other g e.
14 View with the bez el open: A A B C D E H F G A. Rack-moun t bracket s E. Not appli cable for appli ances B. LCD F. Hard reset bu tton C. Control b uttons G. Not appli cable for appli ances D. Pow er button H. COM por t 2 Back pa nel connec tors A B C D E F G A.
15 Booting up a nd confi guring The store f ront ap pliance is a headless e-Com merce appl iance tha t is admini stered r emotely through a Web-bas ed user inter face.
16 To assign a stat ic IP address 1. After booti ng, the appli ance displays the Set IP Address menu with blank octets. Enter an IP addr ess for the appl iance by selecting a nu mber for each zero i n each oct et: 000.000.000.000 x 2. For each z ero in each octet, use the u p button to c hange the val ue from 0 to 1, 2, 3, and so on.
17 To set a default gateway 1. After enteri ng the subnet mask, advance to t he Set D efault G ateway menu. Ent er the defaul t gatew ay by selecting a numb er for each z ero in each octet: 000.000.000.000 x 2. For each z ero in each octet, use the u p button to c hange the val ue from 0 to 1, 2, 3, and so on.
18 Serial cabl e connecti on: Pin Signal To Pin DB9-S To Pin (DB25- S) To Pin (RJ45) 1 Data Carrier Dete ct (DCD) Unused Unused Unused 2 Receiv e Data (RxD) 3 2 2 3 Transmi t Data (Tx D) 2 3 5 4 Data .
19 Running the First Boot Se tup Wizard After the M ain menu appears on the LCD, you need to connect t o the storefront applianc e interface v ia a Web brow ser and ru n the onli ne First Boot Setu p W iz ard.
20 Multi-Server Managem ent Group Operations Group Oper ations enables th e server admini strator to make c hanges, such as setting the d ate and ti m e, to multiple store f ront applianc es at the same time. This is done by selecting the appl iances f rom a lis t and co mpleting tasks l ocated in the left menu.
21 Server Management Accessing th e appliance in terface The store f ront applianc e can be config ured an d manage d remot ely thr ough a W eb- based interface, which consis ts of a ser ies of HTML pages an d navig ational links.
22 Adm inistrator lo gin name The name that will appear o n the Domain s page as the admini strator. Password/C onfirm The domain a dministra tor passwor d. (Spaces are not permitt ed.) Domain di sk quota Specifies how muc h disk space this do main is allotted o n the applia nce.
23 Changing a nd rem o v ing domains You can c hange do main settings or delete a domai n after it is cr eated. To change a domain 1. In the left menu, click Domains . 2. In the Do main na me col umn, click th e domai n you want to chang e. 3. Make any ne eded changes to t he domain set tings.
24 To add a new user 1. In the left menu, click Users . 2. Click Ad d . 3. On the Add U sers pag e, configure the us er account op tions show n in the follow ing table, th en click Add . Option Description Domain Select the dom ain where the user will reside .
25 Chang ing and remo ving users You can c hange user account se ttings or r emove a user acc ount after the account is cr eated. Ho wever, you cannot remove a user accou n t whi le that us er is logged in . To change a user ac count 1. In the left menu, click Users .
26 As a server administrator , you can config ure these s ervices ev en if your current login accoun t doesn't per mit you t o use them . For ex ample, your cur rent login account may not grant y ou access to send an d receiv e mail on t he appliance .
27 Enable R ealtime Blackhole Li st (RBL) W hen se lecte d, th is optio n trie s to ma tch th e IP addre ss of the e- mail sender ag ainst the "Real time Blackhole List" (RBL) . The RB L is a l ist of al l know n computers that sen d junk e- mail.
28 To configure FTP serv ice 1. In the left menu, click FTP : • To start FTP service, click St art next to F T P. • To stop FTP service, click Stop next to F T P. 2. Configur e FTP servi ce settings as explained in th e following table, then click Ap p l y .
29 To enable Telnet and SSH service 1. In the left menu, click Telnet/SSH : • To start Tel net or Ope nSSH service, click St art . • To stop Teln et or OpenSSH servic e, click Stop . Configuring e -Commerce serv ices The store f ront ap pliance's e-C ommerce ser vice enables domains to host online stores.
30 A ccessing the e-Commerce site administ ration interf ace After ena bling the e-Commerce serv ice on the appli ance, the n e xt step i n setting up online st ores is to access th e e-Comm erce site ad ministration int erface.
31 Configuring a ler ts Using e-mail al erting, t he appliance ca n notify y ou of several events and potential problems. These ev ents include: • W eb service has st opped • Mail serv ice has sto.
32 To configure an alert to notify you when CPU usage has exc eeded a threshold 1. In the left menu, click Al e r ts . 2. Next to CPU, check the E-mail alert check bo x. 3. In the E- mail alert ad dresses w indow, enter the e- mail addresses w here you w ant the alert to b e sent i f CPU usage ex ceeds the specifie d threshol d.
33 To configure an alert to notify you when temperat ures hav e exceeded a threshold 1. In the left menu, click Al e r ts . 2. Next to Tem peratures, check the E-mail alert check box.
34 Publishing Web pages Admini strators a nd end user s can aut hor and publi sh W eb co ntent to their respectiv e domains or pers onal W eb sites. Fir st, create y our Web pag es locally using any HT ML auth oring tool, and then tr ansfer the files to th e appropriate subdirect ory on the appliance.
35 Directory paths for site users For site us ers, files ar e trans f erred to your personal director y by default. The directory path is: /home/domain/<domain name>/users/<username>/web wher e <domain name> is the fully qualified do main na me, and <user name> is your l ogin name .
36 Rebooting a nd shutti ng down If you'r e experi encing consi stent problems w ith a particular W eb ser vice, rebooti ng the ap pliance may solve the pr oblem. The r eboot pr ocess can take several minutes to complet e. To reboot the appliance 1.
37 Control ke y s Use thes e keys to navig ate and selec t options from the menu system displ ayed on the LCD. The top and bottom arrow keys move throug h the listed menus and options. The right ar row ke y selects the hi ghlighted option . The left arr o w key returns y ou to the pr evious menu.
38 Main menu The Main menu is the access point for all o f the featur es avail able t h roug h the front pan el consol e. To v ie w the M ain men u, hold down any of the a rrow keys for three seconds.
39 To reset the root password 1. From the De faults menu, selec t Root passw ord... . 2. To restore the default root user passw ord, select Default . 3. Or, to gener ate a new , unique six- character passw ord, select Random . Continue sel ecting Random unti l you f ind a passw ord you l ike.
40 Netw ork menu The Netw ork menu enables y ou to v iew and con f igur e networ k addressing for your appl iance' s netw ork adapters , subnet mask, and defaul t gatew ay. If necessary , you can change th e IP addr ess for a network ad apter. To change or vie w the IP address net work dev ices • Select Configure.
41 LED indicators The fo llowing illustration a nd table describe s the nine LEDs located on the front panel (as v iewed with the b ezel cl osed): B A A C D E F G H I J LED Description B. Power On (gr een) Indicates i f the appliance is in a pow ered-on state.
42 Domain Management Accessing th e appliance in terface The store f ront applianc e can be config ured an d manage d remot ely thr ough a W eb- based interface, which consis ts of a ser ies of HTML pages an d navig ational links.
43 To publish using FTP 1. Start your FTP applicat ion and establi sh a s ession wi th the stor efront applianc e. 2. Transfer y our files to y our personal directory . Refer to the manu facturer' s documentati on for questions r egarding your FTP client applicati on.
44 Using FrontPage 2000 If FrontPag e Server Extensio ns have been en abled for a hos ted domain, the primary domain administr ator can p ublish W ebs directl y from Fro ntPage (secondar y domain admi nistrat ors and ot her end users ca nnot publi sh directly from FrontPage) .
45 To add a new user 1. In the left menu, click Users . 2. Click Ad d . 3. On the Add U sers pag e, configure the us er account op tions show n in the follow ing table, th en click Add . Option Description Domain Select the dom ain where the user will reside .
46 Chang ing and remo ving users You can c hange user account se ttings or r emove a user acc ount after the account is cr eated. Ho wever, you cannot remove a user accou n t whi le that us er is logged in . To change a user ac count 1. In the left menu, click Users .
47 SSI suppor t Enables su pport o f Serv er Side Includes (SS I) such as current date , and so on. CGI support Adds supp ort for C ommon Gatew ay Interface ( CGI) compat ible scripts, enab ling interactive/ dynamic W eb content. Config ure SSL Config ure Secur e Sock ets Layer (SSL) to enable encryption support for your d omains.
48 Domain di rectory structure W hen a dom ain is ad ded, the follo wing dire cto ry is crea ted : /home/do main/domain [n] wher e [n] is an int eger starting w ith 1.
49 Hard w are Configuration and Manage ment Remo ving and rep lacing the co ver To remove th e cover 1. Use a Phillips screwdriver to re move the screw fro m the front edge of the cover.
50 A dding memory Make sure tha t the DIMM boar d you want to install has the appropri ate characteristics. Caution DIMM boar d edge co nnectors are key ed and can b e inserted only one w ay. Applyi ng too much pressur e or misal igning the board in the socket c an damage the sockets or DIMM b oard edge connec tors.
51 A d ding a se cond hard dr i v e Adding a s econd hard dr ive l ets you ex pand the file stor age capacity o f your applianc e or provi de disk redun dancy to ensu re complete recov ery of domain , user, and c onfiguration f iles in case o f a disk failure.
52 To install the hard driv e in the mounting br acket This procedur e assumes that the mo unting bracket has bee n remov ed f rom the driv es. 1. Place the drive in the mounting bracket w ith the component side dow n and the front of the dri ve facing the front (ta bbed) end o f the mo unting bracket.
53 Configuri ng the hard drive Onc e you have in stalled a new ha rd d rive, yo u ca n conf igure it through t he applianc e's W eb interface. C onfigur ation options inclu de: • Extending the .
54 Mirroring the disk To mirror the disk 1. Install the hard dri ve. 2. At the Status page of the int erface, cli ck the more... link nex t to Drive space usag e . The Second driv e status field at the bottom of th e page will show the curr ent status o f the newly installed dr ive.
T roubles hooting and Support Troubles hooting This section provi des possible sol utions for th ese speci fic problems . Try the solutions in the or der given.
56 Hard disk driv e activity indicator does not light If you'v e installed one or more hard di sk driv es in your appl iance, check th e following : • Are the p ower and si gnal ca bles to th e.
57 Link LED does not light Check the followi ng: • Make sure y ou've loa ded the netw o rk dri vers. • Check all ca ble conne ctions. • Make sure the network cable is conn ected to t he port marked "Adapter 1" on the back of the appli ance.
58 A ccessing the emergency partition The appli ance has a n emergency par tition containing backup that c an be used for rebo oting and r e co nstruction under e mergency condi tions. In addition t o software and operating sy stem files, this par tition co ntains: • A daily copy o f the netw ork configuration.
59 Intel e-Business Data Center S tore http://www .intel.com/netstr u ctur e/store FTP download sit e f tp://dow nload.intel.c om Printing the product documentati on If you hav e specific support q ue.
60 Facilitating y our support call In order to speed u p the resoluti on of your suppor t inquiry, be pr epared to gi ve the follow ing information: • Serial nu mber of the appliance (to find t he se rial num ber fro m the applianc e inter f ace, click more hard w are information.
61 Appendices A pp liance specification s Physical desc ription The diagr am below shows the locatio n of the major sy stem compo nents in y our applianc e: H F E D B A J C I G A. Hard dr ive F. Fan 1 B. Addition al hard driv e bracket G. Fan 2 C. DIMM sockets H.
62 The follow ing table list s the physical di mensions and req uired cl earances for the applianc e: Height 4.32 cm ( 1.70 inches) W idth 42 .55 cm (16.7 5 inch es) Depth 60.96 cm ( 24 inches) Requir ed f ront clearance 30.48 cm (12 inches) with i nlet airflow 35°C /95°F or less Requi red rear clearance 21.
63 Hardware components The followi ng table list s the default har dware components for the stor efront applianc e: Component Description Processor 750 MHz Intel ® Penti um ® III process or Memory 5.
64 Installed sof tware The follow ing table list s the pre-install ed soft ware and versi ons that ship wi th the storefron t applianc e: Software Description OS Linux* ker nel 2.2.16.3 Linux di stributio n based on Red H at Linu x* distr ibution 6.2 W eb server Apache 1.
65 Serial cable connection Pin Signal To Pin (DB9-S) To Pin (DB25- S) To Pin (RJ45) 1 Da ta Carrier Detect (DCD) (Unu sed) -- -- 2 Receive Data (R xD) 3 2 2 3 T rans mit Data ( TxD) 2 3 5 4 Data Termi.
66 Overcurrent protection —The ap plianc e is desi gned for an AC li ne v oltage source wi th up to 20 amper es of overcurr ent protection. If th e power sy stem for the equi pment rack is install ed on a br anch circuit w ith more than 20 amperes of protectio n, you must provide suppl emental pr otection for the ap pliance.
67 0111h Floppy A: Er ror 0112h Floppy B: Er ror 0113h Hard Disk 0 Er ror 0114h Hard Disk 1 Er ror 0115h Hard Disk 2 Er ror 0116h Hard Disk 3 Er ror 0117h CD-ROM Disk 0 Err or 0118h CD-ROM Disk 1 Err .
68 8190h W at ch Dog Failed on Last Bo ot 8191h 2:1 Core to Bus Ratio: Processor Cache disabled 8192h L2 Cache Si ze Mi smat ch 8193h CPUID, Pr ocessor Ste pping Are D ifferent 8194h CPUID, Pr ocessor Fa mily Are Di fferent 8195h Front Side B us Speed Mismatch.
69 Temperatur e con v ersion chart Because t e mperat ure-monit oring comput er hardw are reports the t emperature i n degrees Cel sius, user s in th e United St ates may want to c onvert temperatur es to Fahrenhei t. The tabl e bel ow li sts the Fahren heit equiv alents to thei r Celsius values: ºC ºF ºC ºF ºC ºF ºC ºF 0º 32.
70 Supported me mory The BIOS ass e sses th e SDRAM siz e and speed using the serial pr esence detect (SPD) data structure pr ogramme d into a n EEPROM on t he DIMM. Memor y siz e is 16 MB t o 1 GB. DIMM board me mory si ze can b e mix ed but must be ei ther all unbuffere d or all reg istered.
71 Supported memory char acteristics DIMM size Configuration DRAM technology DRAM depth DRAM wid th Single- sided DIMM (size x 64 bit) Double- sided DIMM (size x 64 bit) 16 MB 2 Mbit x 72 16 Mbit 2 Mb.
72 Log file s W hen a curre nt log f ile reac hes its maximu m size, it is comp ressed , renam ed, and stor ed in rot ation. The first rot ation i s rename d wi th the numer al 1 (example : /var/log/maillog b ecomes /var/log/m aillog1). Each time the current log file becomes full , the backup f iles ar e rotated to t he next sequential number .
73 Changes to Re d Hat Linux distributi on 6.2 The Linux version instal led on the a ppliance is based on a "Serv er" installati on of Red Hat Li nux 6.2 . The Red H at installer de fines sever al groups of RPMs (RPM Package Manager) th at may be installed when a "Server" in stallation is selected .
74 Regulatory an d Environmental Sp ecifications Declarati on of the Manufacturer or Importer W e hereby certi fy that this prod uct is in compl iance wi th Europea n Union EM C Directi ve 89/336/EEC , using standards EN 55022 (Class A) and EN5 5024 and Low Volt age Dir ective 73/2 3/EEC, standard E N60950.
75 Electromag netic C ompatibil ity (EMC) USA: FCC CFR 47 Part 2 and 15, V erified Class A Limit Canada: IC ICES-003 Clas s A Limit Europe: EMC Directive, 89/336/EEC EN55022, Cla ss A Limit, Radiated .
76 Any chang es or mo difi cations not expressl y approv ed by the gr antee of thi s devic e could voi d the u ser’s authori ty to oper ate the equip m ent. The customer i s responsibl e for ensuring compliance of th e modified pr oduct. Only per ipherals ( computer input /output d evices, ter minals, pri n ters , etc.
77 ICES-003 ( Canada) Cet appare il numérique respec te les limites bruits ra dioélectriques applic ables aux appareils numé riques de Classe A prescrite s dans la norme sur le ma tériel brouilleur: “Appareils Numériques”, NMB-003 édictée p ar le Ministre Canadian des Communications.
An important point after buying a device Intel 1300 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Intel 1300 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Intel 1300 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Intel 1300 you will learn all the available features of the product, as well as information on its operation. The information that you get Intel 1300 will certainly help you make a decision on the purchase.
If you already are a holder of Intel 1300, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Intel 1300.
However, one of the most important roles played by the user manual is to help in solving problems with Intel 1300. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Intel 1300 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
