Instruction/ maintenance manual of the product xSeries 330 IBM
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IBM Ha rd w are M ainte nan ce M an ua l xS e ri es 33 0.
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IBM Ha rd w are M ainte nan ce M an ua l xS e ri es 33 0.
First Edition (September 2000) INTERNA T IONAL BUSINESS M ACHINES CORPORA TION PROVIDES THIS PUBLICA TION "AS IS" WITHOUT W ARRANTY OF ANY KIND, EITHER EXP RESS OR IMPLIED, INCLUDI NG, BUT NOT LIMITED TO, THE IMPLIED W ARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A P AR TICULAR PURPOSE.
© Copyright IBM Corp. 2000 iii About thi s manual This man ual c ontai ns diagno stic informa tion, a Symptom- to-FRU in dex, serv ice information, error codes, error messages, and config uration informa tio n for the IBM ® xSeries 3 30. Impor tant: This manu al is intended for trained servicers who are familiar with IBM PC Server products.
iv Hardware Main tenance Manual: xSeries 330 Prenez connaissance de toutes les co nsignes de type Attention et Danger avan t de pr oc é der au x op é rations d é crites par les in structions. Lesen Sie alle Sicherheitshin weise, bevor Sie eine Anweisung a us f ü hr en.
© Copyright IBM Corp. 2000 v Contents About this manual . . . . . . . . . . . . . . . . . . . iii Importan t safety information . . . . . . . . . . . . . . . . . . . . . . iii Online S upport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Hardware Ma intenance Manual: x Series 330 System s hutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 V olta ge re lated system shu tdown . . . . . . . . . . . . . . . 96 T emperatu re r elated sys tem shutd own . . . . . . .
© Copyright IBM Corp. 2000 1 Chapter 1. General ch eck out The server diagnostic pr og rams are stor ed in upg radable read-only memory (ROM) on the system board.
2 Hardwar e Maint enance M anual: xSe ries 330 • Power-on the computer . • If the computer hangs and no e rror is displayed, go to “ Undeterm ined problems ” on page 98. • Record an y POST error messages dis played on the screen. If a n erro r is displayed, look up the first err or in the “ POST err or codes ” on pag e 90.
© Copyright IBM Corp. 2000 3 Chapter 2. General inf ormation The IBM ® xSeries 33 0 server is a one U-high 1 rack-model server for high- volume network transaction pr ocessing.
4 Hardwar e Maint enance M anual: xSe ries 330 Features and specifications The following table provides a summary of th e fea tures and specif ica tions for the xSe ries 3 30 serve r .
Chapter 2. Gener al i nf ormation 5 • Impressive performance using an innovative approach to SMP The server supports up to two Pentium III micropr ocessors. The server comes with one microprocessor ins talled; you can install a n addition al microprocesso r to enhance performance an d provide SMP capability .
6 Hardwar e Maint enance M anual: xSe ries 330 • Erro r codes and messages • System error logging • Upgradable B IOS, diagno sti cs, and Adva nced System Ma nagement P r ocessor code • Automat.
Chapter 2. Gener al i nf ormation 7 Hard disk dri v e act ivity light : Each of the hot-swap drives has a Har d Disk Activity light. When this green LED is flash ing, the controller is accessing the drive. CD eject bu tton: Push this butto n to release a CD fr om the drive.
8 Hardwar e Maint enance M anual: xSe ries 330 Power-on light: This green LED lights and stays on when you turn on your server and will blink when th e server is in st andby mode.
Chapter 2. Gener al i nf ormation 9 Complete the follow in g steps to turn off the server: 1. Refer to your operating system documentation for the proper pr o cedure to shut down the operating system. Note: Each operating system is differ ent. Some will allow an immediate shut- down, while others r equire an d orderly shut-down pr ocedure.
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© Copyright IBM Corp. 2000 11 Chapter 3. Diagnostics This section provides basic troublesh ooting inform a tion to help you resolve some common problems that might occur w ith the server .
12 Hardwa re M aint enan ce Man ual: xSe ries 33 0 POST When you turn on the server , it performs a series of tests to check the operation of server components and some of the options installed in the server . Thi s series of tests is called the power-on self-test or POS T .
Chapt er 3. Di agnosti cs 13 Identifying prob l ems using status LEDs If the System Error light in the operat or information pan el on the front of the server is on, one or more LEDs inside the server ma y be on . Use the light path diagno sti cs to identify the type of err or that occurred.
14 Hardwa re M aint enan ce Man ual: xSe ries 33 0 T o view the LEDs on the sy stem board: 1. T urn off the serve r and any peripheral devices. 2. Remove the cables. 3. Remove the server fr o m the rack and place it o n a flat, non-conductive surface.
Chapt er 3. Di agnosti cs 15 Diag nost ic programs and err or messages The server diagnostic pr og rams are stor ed in upg radable read-only memory (ROM) on the system boar d. These pr o grams ar e the primary method of testing the major components of the server .
16 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Wa r n i n g This res ult occurs when a possible pro blem is reported during the diagnostic test, such as when a device that is to be tested is not installed. T est Specific String This is additional information that you can use to analyze the pr oblem.
Chapt er 3. Di agnosti cs 17 1. T urn on the server and watch the scr een. If the server is on, shut d own your operating system and rest art the server: 2. When the message F2 for Dia gnostics appears, press F2. If a power -on password is set, the server prompts you for it.
18 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Reco vering BIO S If the BIOS has become corrupted, such as f ro m a power failur e during a flash update, you can r ecover the BIOS using the BIOS code page j umper and a BIOS flash diskette.
Chapt er 3. Di agnosti cs 19 8. When prompted as to whether you want to save the current code to a diskette, select N . 9. When prompted to cho ose a language, select a language (fr om 0 to 7) and pr es s Enter to accept your choice. 10. Do not reboot your system at this time.
20 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Ethe rnet cont r o ll er messages The integrated Ethernet co ntroller might display messages f r om the followin g device drivers: • Novell ™ NetW ar e ™ or IntraNetW are Server ODI • NDI S A dapte r for lev e l 4.
Chapt er 3. Di agnosti cs 21 No vell NetW are or IntraNetW are server ODI driver team ing m essag es This section provides explanations of the err or messages for the Novell NetW are or IntraNetW are server ODI driver , and suggested a ctions to resolve each problem.
22 Hardwa re M aint enan ce Man ual: xSe ries 33 0 NDIS 4.0 (Window s NT) driver m essages This section contains the err or messages for the NDIS 4.0 dr ivers. The explanation and recommended a ction ar e included with each message. Can ’ t unbind spec ified slot fr om AF T group.
Chapt er 3. Di agnosti cs 23 Ethernet tea ming messages: 0x0F Explan ation: Could not allocat e enough memory for othe r struc tur es. Action: 1. From the W indows NT desktop, se lect Start -> Control Pa nel - > Networks -> Adapters . 2. Select your IB M Ethernet a dapter fr om the list.
24 Hardwa re M aint enan ce Man ual: xSe ries 33 0 P ow e r ch e ckou t Power problems can be difficult to troubleshoot. For instance, a short circuit can exist anywhere on any of the pow er distribution busses . Usua lly a short circuit will cause the power subsystem to shut down because of an over current condition.
Chapt er 3. Di agnosti cs 25 isolated. If system do es not power up fr om minimal configuration, replace FRUs of minim a l configuration on e at a time until the problem is isolat ed. T o use th is method i t is import ant to kno w the minimum configuration required for a system to power-up.
26 Hardwa re M aint enan ce Man ual: xSe ries 33 0 d. Ensure that the battery clip is touching the base of the battery socket by pres sing gently on the clip. 6. Insert t he new battery: a. T ilt the battery so that you can insert it into the socket, un der the battery clip.
Chapt er 3. Di agnosti cs 27 Note: T he server is n ot designed to o perate in a n enc losed envir o nment. The x S eries 300 should not r eside behind a glass do or in its rack enclosure. For more informat ion on specific tem perature err or messages, see “ Te m p e r a t u r e e r r o r messa ges ” on page 95.
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© Copyright IBM Corp. 2000 29 Chapter 4. Configur ing the ser ver The following configuration progra ms are pr ovided with the server: • Configurat ion/Setup Ut ility This program is part of the bas ic input/output sy stem ( BIOS ) that comes wi th the server .
30 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Notes: 1. Y ou ca n press F1 to d is play Help informatio n f or a selected menu item. 2. The choices o n some menus migh t d iffer slightl y , depending o n th e BIO S version in the server .
Chapter 4. Configurin g the se rv e r 31 Select this choice to view or change the assignments for devices and in put/output ports. This choice a ppears o nly on the full Conf igu ration/Setup Utilit y main menu. This choice also allows you to enable o r disable the integrat ed SCSI, and Ethernet controllers.
32 Hardwa re M aint enan ce Man ual: xSe ries 33 0 the administrator and power-on passwor ds, and allow a power -on password to be changed by the user . See “ Using passwords ” on page 34 f or more information. • Start O ptions Select this choice to view or change the start o ptions.
Chapter 4. Configurin g the se rv e r 33 Attentio n: Do not make change s here unless dir ected to do so by an IBM authorized service repr esentative. — Cache Control Select this choice to enable or disable the micr opro cessor cache. In addition, you can set the micropr o cessor cache mode to write-back (WB) or write- through (WT).
34 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Select this choice to cancel your changes and r estore th e factory settings. • Exit Setup If you have made any chan ges, the program will prompt you to save the chan ges or exit without savin g the changes.
Chapter 4. Configurin g the se rv e r 35 2. T urn off the serve r and peripheral devices and disconnect a ll external cables and power cor ds; then, remove the cover . See “ Remo ving the cover ” on page 44. 3. T o ggl e switch 8 on switch block 1 on the system board.
36 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Using t he SCSI Select ut ility program SCSISelect is a buil t- in, menu-driven configu ration utility program that yo u can use to: • V iew the de.
Chapter 4. Configurin g the se rv e r 37 Select this choice to configure startable device parameters. Befor e you can make updates, you mus t kn ow the ID of the device whose parameters you want t o configure. — SCSI Device Configuration Select this choice to configure SCSI device parameters.
38 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Note: By default you w ill have 2 second s after the prompt appears on the screen to press Ctrl+S. 3. Use the arr ow keys or pres s Enter to select a choice fr om the menu. • Press Esc to return to the pr evious menu.
© Copyright IBM Corp. 2000 39 Chapter 5. Installing options This chapter provides instruction s to help you add options to the server . Some option-removal instructions ar e pro vided, in case you need to remove one option to install another . For a li st of supported op tions for the server , see the Server Proven list at: http://www .
40 Hardwa re M aint enan ce Man ual: xSe ries 33 0 System boar d The illustrations in the following sections show the components on the system board. System boar d options connectors The following illustration id enti fies the connectors on the sy stem board.
Chapter 5. Installin g op t io n s 41 The following table describes the function for e ach switch. System boar d LEDs The following illustration id entifies the LEDs on th e syst em board. T able 9. Switch es 1- 8. Switch number Switch description 1 Reserved.
42 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Bef o re y ou begin Before you begin to install o ptions in the server , read the following informatio n: • Become famil iar with the safety an d h.
Chapter 5. Installin g op t io n s 43 Rac k installation Do the following to install the server in the rack. Reverse the s teps to remove the server fro m the rack. 1. Lift and place the server on the lower edge o f the mounting bracket. 2. Slide the server as far back as it will go.
44 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Remo ving the cov er The following information describes h ow to r emove the cover . Complete the followin g steps to r emove the cover from the server: 1. Review the information in “ Befo re you b egin ” on pag e 42.
Chapter 5. Installin g op t io n s 45 Adapter considerations Before you install adapters, review the follow ing: • Locate the documentati on tha t com es with the adapter and follow tho se instructions in add iti on to the instructions in this chapter .
46 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Installi ng an adapter Complete the follow ing steps to install a n adapter: Attentio n: When you handle electrostatic dischar ge (ESD) sensitive devices, take precautions to avoid damage fr om static electricity .
Chapter 5. Installin g op t io n s 47 5. Remove the expansion-slot cover . 6. Refer to the docum entation that comes w ith your adapter for any cabling instructions. Attentio n: Y ou should route adapter cabl es before you insta ll th e adapter . 7. Set any jumpers or switches as d escribed by the adapter manufactur er .
48 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Attentio n: Route cables so that they do not block the flow of air fr om the fans. Note: When i nstalling a ServeRAID adapter remove the cable from the SCSI connector (J4) on the system boa r d and attach it to the ServeRA ID adapter .
Chapter 5. Installin g op t io n s 49 • Inspect the drive tray for any signs of damage. • Ensure that the drive is ins talled properly in the tray . • T o maintain proper system cooling, do not operate the server f or more than two minutes withou t either a drive or a filler panel insta lled in each bay .
50 Hardwa re M aint enan ce Man ual: xSe ries 33 0 6. Check the har d disk drive status indicators to verify that the har d disk drives ar e operating properly . (See “ Server contr ols and indicators ” on page 6 for the location of the status indicators.
Chapter 5. Installin g op t io n s 51 Complete the follow ing steps to install a hot-s wap drive in a hot-swap drive bay: Attentio n: • T o maintain proper system cooling, do not operate the server f or more than two minutes withou t either a drive or a filler panel insta lled f or each bay .
52 Hardwa re M aint enan ce Man ual: xSe ries 33 0 2. T o avoid damage to a har d disk d rive, do n ot re move the drive fr o m the hot-swap bay until it has h ad time to spin dow n ( a ppr oximately 30 secon ds). Handle the drive carefully . 3. Before you replace a hot-swap d r ive, ma ke sure it is defective.
Chapter 5. Installin g op t io n s 53 — The green light flashes slo wly (one flash per second) , the dri ve is being reb u il t . — The green light f lashes rapidly ( three flashes per second) , the controller is identifying the d rive. Memory Adding memory to the server is an easy way to impr ove system performance.
54 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Attentio n: T o avoid breaking the retaining clips or damaging th e DIM M connectors, handle th e clips gently . 5. Install the DIMM in the connector . Attentio n: T o prevent damage to the DIMM connectors do no t force the memory module into th e conn ector .
Chapter 5. Installin g op t io n s 55 Micr op r ocessor The server comes with one or two m icropr ocessors installed on the system boar d. If you have two, or ha d one a nd yo u installed a seco nd micropr ocessor , the server can operate as a symmetric multipr ocessing (SMP) server .
56 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Installi ng the micr o pr ocessor Complete the follow ing steps to install a n additional microprocessor: Attentio n: When you handle electr ostatic discharge-sensitive devices (ESD ), take precautions to avoid damage fr om static electricity .
Chapter 5. Installin g op t io n s 57 6. Push the microprocessor r elease lever down to lock the micropr ocesso r into place. 7. Install the heat sink on the micropr ocessor: a. Peel the plastic protectiv e strip off the bottom of the heat sink. Make sure the square of thermal material is sti ll on the bottom of the h eat sink.
58 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Note: It is very important to replace the clear shield. 5. T o remove m icropr ocessor #1: a. Remove the adapter board retainer latch: 1) Lift up on the r elease latch. 2) Remove the scr e w s and put them in a saf e place.
Chapter 5. Installin g op t io n s 59 F an assembl y replacement The server com e s wi th six replaceable fans. Attentio n: Replace a fan that has failed within 48 hours to help ensur e proper cooling. The following illustration shows the replacement of a fa n.
60 Hardwa re M aint enan ce Man ual: xSe ries 33 0 1. Review the sa f e ty precauti on s listed in “ Safety in formation ” on page 107. 2. T urn off the server and peripherals; disconnect cables an d cords. 3. Remove the cover . See “ Removing the cover ” on page 44 fo r details.
Chapter 5. Installin g op t io n s 61 Installi ng the cover The following information describes th e cover installation pr ocedure. T o install the server cover: 1. Clear any cables that might impede the r eplacement of the clear shield or the cover .
62 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Input/Output por ts This section provides information about the input/output (I/O) ports on the server .
Chapter 5. Installin g op t io n s 63 2. When the message Press F1 for Confi guration/Set up appears, pr ess F 1. 3. From t he main m enu, s elect Devices and I/O Ports ; then, pr ess Enter . Note: T he Devices and I/O Po rts ch oice appears only on the full configuration menu.
64 Hardwa re M aint enan ce Man ual: xSe ries 33 0 The following table shows the pin-number assignments for the USB-port connectors on the r ear of the server . Cable Chai ning T e chnology (C2T) ports There ar e two C2T ports on the r ear of the server .
Chapter 5. Installin g op t io n s 65 C2T chaining cable The C2T Chaining cable is designed to pr event the accidental connection of tw o OUT connectors with physically differ ent connector shells and differ ent color connector covers (Black = OUT , White = IN).
66 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Keyb oard con nec tor: There is one keyboard connector on the end of the device breakout cable. This co nnector is identified by the keyboard icon.
Chapter 5. Installin g op t io n s 67 The following table shows the pin-n umber a ssignments for the au xiliary-device connector on the end of the cable.
68 Hardwa re M aint enan ce Man ual: xSe ries 33 0 traffic associated with it is switched to the redundant (secondary) controller . This switching occurs wi thout any user intervention . When the primary link is restored to an operational state, the Ethernet traff ic switches back to the primary Ethernet controller .
Chapter 5. Installin g op t io n s 69 Note: IEEE 802.1p tagging increases the si ze of the packets it tags. Some h ubs and switches w ill not r ecognize the larger packets an d will drop them. Check your hub or switch documentation to see if they support 802.
70 Hardwa re M aint enan ce Man ual: xSe ries 33 0 1. Create a VLAN on the switch. Use the parameters you ass ign there to join the VLAN fro m the server . Refer to your switch documentation for more informatio n. 2. Double- c lick the Network icon in the Con trol Panel window .
Chapter 5. Installin g op t io n s 71 W ork i ng wi t h ca bles The se rver ha s two d iff er ent cab ling scheme s, the Advanc ed Syste m Man agemen t bus (ASM) and the Cable Chaining T echnology (C2T). Th e followin g sections discuss each of these options.
72 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Note: For more information about the Adva nced System Management PCI adapter refer to the documentation that came with the adapter . Connecting the ASM bus The servers in the Advanced S ystem Management bus ar e refer enced by their assigned addr esses and not their posi tion in the rack.
Chapter 5. Installin g op t io n s 73 • The C2T numbering is independent of any other server r eference. Changing the servers position in the C2 T cha in will not effect their IP addresses. Note: Operati onal notes: 1. Server 1 (usually th e server at the botto m of the rack) is the server to which you connect the C2T device br eak out cable.
74 Hardwa re M aint enan ce Man ual: xSe ries 33 0 3. T urn the servers on and check the operation of the monitor , pointing device, and keyboard with each server . (See “ Te s t i n g t h e C 2 T c h a i n ” for testing instructions) . Note: W rite-on adhesive labels have been pr o vided so that you can label the servers position in th e rack.
Chapter 5. Installin g op t io n s 75 used to identif y the failing node (cab le or sy stem) consists of reconnecting the chain a no de at a time until the failin g node is isola ted . Cable mana gement Use the cable ties and h ook-and-loop straps that are s upplied with your server to secure the cables.
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© Copyright IBM Corp. 2000 77 Chapter 6. FRU inf ormatio n (service only) Field Replacement Units (FRUs) sho uld be replaced by qu alified service personnel only . Note: Read “ Safet y info rmat io n ” on page 1 07 and “ Before you begin ” on page 42.
78 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Diskette/CD-R OM drive brac ket T o remove the diskette/CD-ROM drive bracket: Note: Read “ Safet y info rmati o n ” on page 107 and “ Before you begin ” on page 42. 1. Remove the diskette/CD-ROM drive.
Chapter 6. FRU info rm at io n (service on l y) 79 Har d disk drive bac kplane T o remove the h ard disk drive backplane: Note: Read “ Safet y info rmat io n ” on page 1 07 and “ Before you begin ” on page 42. 1. Po wer off the s erve r . 2. Remove the cover .
80 Hardwa re M aint enan ce Man ual: xSe ries 33 0 2. Remove the cover . See “ Removin g the cover ” on pag e 44. 3. Disconnect the cables that connect the power supply to the system board. 4. Remove the screws ( 2) fro m the side of the chassis. 5.
Chapter 6. FRU info rm at io n (service on l y) 81 4. Remove the adapter retaining latch (see “ Removing a microprocessor ” on page 57). 5. Remove the micropr ocessors. See “ Removing a micro processor ” on page 57. 6. Remove the memory modules.
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© Copyright IBM Corp. 2000 83 Chapter 7. Sy mptom-to-F R U i nde x This index su pports Netfinity 41 00R servers. The S ymptom-to-FR U l ists symptoms, erro rs, and the possible causes. The most likely cause is listed firs t. Use this Symptom-to-F RU index to he lp you decide w hich FRUs to have availabl e when servicing the computer .
84 Hardwa re M aint enan ce Man ual: xSe ries 33 0 2-1-1 (Secondary DMA r egister failed) 1. System B oard 2-1-2 (Primary DMA r egister failed) 1. System Board 2-1-3 (Primary inter rupt m ask regis t er fa iled) 1. System B oard 2-1-4 (Secondary inter rupt mask regis t er fa iled) 1.
Chapt er 7. S y mpto m- to-F R U inde x 85 No Beep symptoms Inf ormation panel system err or LED The system err or LED is turned on when an erro r is detected. P ush the button beside the LED display on the system boa rd to illumina te the LEDs. If the system err or LED is on, remove the cover and check the diagnostic pane l L EDs.
86 Hardwa re M aint enan ce Man ual: xSe ries 33 0 2. C heck the Sy ste m Error L og fo r add itio nal i n for matio n be f ore repl a cing a FRU . 3. The DIMM err or LEDs, pr ocessor err or LEDs, an d VRM err or LEDs turn of f w hen the system is power ed down.
Chapt er 7. S y mpto m- to-F R U inde x 87 Diagnost ic err or cod es Note: I n the following error codes, if XXX is 000 , 19 5 , or 197 do not repla ce a FRU. The description for these error codes are: 000 The test passed. 195 Th e Esc key was pressed to abort the test.
88 Hardwa re M aint enan ce Man ual: xSe ries 33 0 035- 253-S 99 (RAID ad apter initializ ation failur e) 1. ServeRAID Adapter in slot S is not configured properly . Obtain the b asic and ex tende d co nfigur ation stat us and refer to th e S erv eR AI D H a rdw are Ma in te na n ce M a nua l fo r mo re i nf or ma ti on .
Chapt er 7. S y mpto m- to-F R U inde x 89 Err or sympt oms 217-XXX-001 (Failed BIOS Fixed Disk test) Note : If RAI D is config ured , the fixed disk numbe r r efers to th e RAID logical array 1. Fixed Di sk 2 2. System Bo ar d 264-XXX-0NN ( Fail ed T ape Drive test) 1.
90 Hardwa re M aint enan ce Man ual: xSe ries 33 0 POST err or codes In the following error codes, X ca n be any number or letter . Power switch does not work and reset button doe s work. (SW 1-5 is forc e power - on s wit ch.) 1. Reseat conn ector 2.
Chapt er 7. S y mpto m- to-F R U inde x 91 129 (Intern al cache e r ror) 1. Processor 2. Optional Pr ocessor (if installed) 3. System Boar d. 151 (Real time clock er ror) 1. Run Diagnosti cs 2. Batte ry 3. System Bo ar d 161 (Real time c lock battery err or) 1.
92 Hardwa re M aint enan ce Man ual: xSe ries 33 0 201 (Me m ory test err or , see "Memory Setting s" on page 33.) I f the serv er does not have t he latest level of BIOS inst alled, update the BIOS to th e lates t level and run the d iagnost ic pr ogram aga in.
Chapt er 7. S y mpto m- to-F R U inde x 93 000120 0 (Mac hine chec k ar chitecture error ) 1. Processor 1 2. Optional Processor 2 3. System Boar d. 1600 (Th e Service Pr ocessor is not functioning) Do the following b efor e rep la c ing a FR U: 1. Do the following before repla cing a FRU: a.
94 Hardwa re M aint enan ce Man ual: xSe ries 33 0 5962 (I DE CD -R O M c on fi gu ra t io n error ) 1. Run Configuration/Setup 2. CD-ROM Drive 3. CD-ROM Power Cable 4. IDE Cable 5. System Bo ar d 6. Batte ry 8603 (Pointing De vice Error ) 1. Pointing Device 2.
Chapt er 7. S y mpto m- to-F R U inde x 95 SCSI err or codes T emperature err or messages 012981 01 (Bad update da ta for proce ssor 1) 1. Ensure all proc essors a re the same ste pping leve l and cache size. 2. Proce s so r 1 012981 02 (Bad update da ta for proce ssor 2) 1.
96 Hardwa re M aint enan ce Man ual: xSe ries 33 0 F an err o r messa g es System shutdo wn Refer to the following tables when experiencing system shutdown r el ated to voltage or temperature pr oblems. V olta ge related system shutdown DASD 1 Ov er T emperat ure (level-critical; sensor for DASD1 report ed temperat ur e over r ecommended range) 1.
Chapt er 7. S y mpto m- to-F R U inde x 97 T emperature related system shutdo wn DA S D c h e c k o u t Bus fault messages System shutof f due to "X" V over voltage (level-critical; system shutof f due to "X" supply over volt age) 1.
98 Hardwa re M aint enan ce Man ual: xSe ries 33 0 Undetermined pr o blems Y ou are h ere because the diagnostic tests did not identify the failur e, the Devices List is incorrect, or the system is inoperative. If this has occurr ed proceed as follows: Note: A corrupt CMOS can cause undetermined problems.
Chapt er 7. S y mpto m- to-F R U inde x 99 4) Power-on system . If problem remains, susp ect the followin g FRUs in th e orde r listed: a) Power supply b) System board If problem goes aw ay , repl ace remove d items on e at a ti m e until failing item is found (power- o n and r econfigu re system each time).
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© Copyright IBM Corp. 2000 101 Ch apt er 8 . P ar t s lis ti ng System The xSeries 330 Parts List ing supports the following models: 1 1Y , 31Y . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18.
102 Hardware Maintenanc e Manual: xSeries 330 Index System Part (Mo del Number) FRU N umber 1 Bracket/ Baf fle (All Mo dels) 00N6993 2 Heat Sin k/Clip Ass embly (All M odels) 00N6987 3 T erminator Ca rd (All Models ) 09N8007 4 Fan wi th Connec tor (All M odels) 00N6991 5 3.
Chapter 8. Parts listin g 103 Key bo a rd s 9.1GB 7 2 00rpm Ultra 160 SCSI (All Mo dels) (optional) 19K1461 18.2GB 7200rpm Ul tr a 160 SCSI ( A l l Models) ( optiona l) 19K146 3 9.1GB 10 Kr pm Ultra 16 0 SCSI (Al l Models) (o ptional ) 19K146 5 18.2G B 10 Kr pm Ultra 160 SCS I (All Mo dels) (o p ti ona l) 19K14 67 36.
104 Hardware Maintenanc e Manual: xSeries 330 Po w e r c o r d s T u rkish 3 7L2579 T u rkish 3 7L2580 UK Eng lish 37L25 81 Y ugosl/Lat 37 L2582 US English -EMEA 37L258 3 Chinese/US 37 L2585 Thailand 37 L2587 Fre nch Canad ian 37L091 3 Power cord FRU No.
Chapter 8. Parts listin g 105 United States of Am erica 6952301 (1 10) 18385 74 (220) 36L888 6 (220V/15A) Power cord FRU No..
106 Hardware Maintenanc e Manual: xSeries 330.
© Copyright IBM Corp. 2000 107 Chapter 9. Related ser vice info rmation Note: The service procedur es ar e designed to help you isolate pr oblems. They ar e written with the assumption that you have .
108 Hardware Maintenanc e Manual: xSeries 330 • Reinstall all covers correctly before returning the machine to the customer . Electri cal safety CAUTION: Electrical current from po wer , telephone, a nd communication ca bles can be hazardous.
Chapte r 9. Relat e d se rv ic e informa tion 109 Observe the special safety precautions when you work with very high voltages; these instructions are in the safety secti ons of maintenance in formation. Use extreme care when measuring high voltages. • Regularly in spect a nd maintain your electrica l hand tools for safe opera tional conditio n.
110 Hardware Maintenanc e Manual: xSeries 330 3. Check the power cor d for: a. A third-wir e ground connector in good condition. Use a meter to measure third-wire gr o und continuity for 0.1 oh m or less between the external ground pin and frame ground.
Chapte r 9. Relat e d se rv ic e informa tion 111 Grounding requirements Electrical grounding of the computer is r equired f or operator safety and corr ect system function. Proper grounding of the electrical outlet can be verified by a certified electrician.
112 Hardware Maintenanc e Manual: xSeries 330 • Connect and disconnect cable s as described in the following table w hen installing, moving, or op en i n g cov ers on this product or a t tach e d devices.
Chapte r 9. Relat e d se rv ic e informa tion 113 DANGER Some laser pr oducts contain a n embedded Class 3 A or Class 3B la ser diode. N ote the fol lowing: Laser radiat ion when open. Do not sta re into th e beam, do not v iew directly with optical i nstruments, and avoid direct exposure t o the beam.
114 Hardware Maintenanc e Manual: xSeries 330 • Statemen t 10 CAUTION: Do not pla ce any object weighing more than 82 kg (180 lbs.) on top of ra ck-mounted devices.
Chapte r 9. Relat e d se rv ic e informa tion 115 Impor tante : To d a s a s i n s t r u çõ es de cuidado e perigo da Server L ibrary co me ç am com um n ú mero.
116 Hardware Maintenanc e Manual: xSeries 330 Instru çã o 2 CUIDADO: Ao substituir a bateria de l í tio, utilize ap ena s uma bateria IBM, N ú mer o de Pe ç a 33F8354 ou uma bateria de tipo equivalen te, recomendada pelo fabricante.
Chapte r 9. Relat e d se rv ic e informa tion 117 • N ã o r emova as t ampas . A r emo çã o das tampa s de um pr oduto a la ser pode res ultar em exposi çã o prejudicial à radia çã o de laser . Nenhum a pe ç a localizada no interior do disposi tivo pode ser consertada.
118 Hardware Maintenanc e Manual: xSeries 330 CUIDADO: Instru çã o 10 CUIDADO: N ã o coloque ne nhum objeto com peso superior a 82 kg (180 lbs.) so br e dispositi vos montados em ra ck.
Chapte r 9. Relat e d se rv ic e informa tion 119.
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Chapte r 9. Relat e d se rv ic e informa tion 121.
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Chapte r 9. Relat e d se rv ic e informa tion 125.
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Chapte r 9. Relat e d se rv ic e informa tion 127 Impor tant: T outes les consignes Attention et Danger indiqu é es dans la biblioth è que Se rver sont pr é c é d é es d'un num é ro. Ce dernier permet de mettre en corr espondance la consigne en anglais avec ses versions traduites dan s la pr é sente s ection.
128 Hardware Maintenanc e Manual: xSeries 330 Notice n ° 2 A TTENT ION: Remplacez la pile au lith ium usag é e par une pile de r é f é rence i dentique excl usiv emen t - voir la r é f é rence IBM - ou par une pile é quivale nte recomma nd é e par le fabrica nt.
Chapte r 9. Relat e d se rv ic e informa tion 129 • Pour é vite r tout risque d'exposition a u rayon laser , respectez les consi gnes de r é glage et d'utilisati o n des commandes, ainsi q ue les proc é dures d é crites dans le pr é sen t document.
130 Hardware Maintenanc e Manual: xSeries 330 Notice n ° 10 A TTENT ION: Ne posez pas d'objet dont le poids d é passe 82 kg sur les u nit é s mon t é es en armoire.
Chapte r 9. Relat e d se rv ic e informa tion 131 Wi c h t i g : Alle Sicherheitshinwei se in dieser Server -Biblioth ek beginnen mit einer Nummer . Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den ü bersetzten V ersio nen dies es Hin weises in diesem Abschnitt.
132 Hardware Maintenanc e Manual: xSeries 330 Hinweis 2 ACHTUN G: Eine verbrauchte Batterie nur dur ch eine Batterie mit der IBM T eilenummer 33F8354 oder dur ch eine vom Hersteller empfohlene Batterie ersetzen. W enn Ihr System ein Modul mit einer Lithium-Batterie enth ä lt, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller .
Chapte r 9. Relat e d se rv ic e informa tion 133 • Steuer- un d Einstellelemente sowie V erfahre n nur entspr echend den Anweisungen im vorliegenden Handbuch ein setzen. Andernfalls kann gef ä hrli che Las e rs trahlung auf trete n . VORSICHT Manche CD-ROM-La ufwerke enthalten eine eingebaute Laser d io de der K lasse 3A oder 3B.
134 Hardware Maintenanc e Manual: xSeries 330 Hinweis 10 ACHTUN G: Keine Gegenst ä nde, die mehr als 82 kg w iegen, auf Rack- Einheiten ablegen. 1 2.
Chapte r 9. Relat e d se rv ic e informa tion 135 Impor tante : T utti gl i avvi si di attenzione e di pericolo riportati nella pubblicaz ione Serv er Library iniziano con un numero. Questo numer o viene utilizzato per confro ntare a vvisi di attenzion e o di pericolo in inglese con le versioni tradotte riportate in qu esta sezion e.
136 Hardware Maintenanc e Manual: xSeries 330 A vviso 2 A TTENZ IONE: Quando si sosti tuisce la batteria al li tio, utilizzare solo una batteria IBM con numero parte 33F835 4 o batterie dell o stesso tipo o di ti po equivalente consi gliate dal produttor e.
Chapte r 9. Relat e d se rv ic e informa tion 137 • Non rimuovere i coperchi. L'apertur a dei coperchi di pr odotti laser pu ò determinare l'espos izione a radia zioni laser pericolose. A ll'interno delle u nit à non vi sono parti su cui effettuar e l'assistenza tecnica.
138 Hardware Maintenanc e Manual: xSeries 330 A vviso 10 A TTENZ IONE: Non poggiare oggetti che p esan o pi ù di 82 kg sulla parte superiore delle unit à montate in rack.
Chapte r 9. Relat e d se rv ic e informa tion 139.
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Chapte r 9. Relat e d se rv ic e informa tion 141.
142 Hardware Maintenanc e Manual: xSeries 330 Impor tante : T odas las declaraciones de precauci í n de es ta Biblioteca del servid or empiez an con un n ú mero.
Chapte r 9. Relat e d se rv ic e informa tion 143 Declaraci ó n 2 PRECAUCI Ó N: Cuando desee s ustituir la bater í a de litio, utilice ú nicamente el n ú mero de pieza 33F8354 de IBM o cualquier tipo de bater í a equivalente que r ecomiende el fabricante.
144 Hardware Maintenanc e Manual: xSeries 330 • No retir e las cubiert as. Si r etira las cubi ertas del producto l á ser , puede quedar expu esto a r adiac i í n l á ser perjudicial. Dentro del dispo siti vo no existe ningu na pieza que r equiera mantenimiento.
Chapte r 9. Relat e d se rv ic e informa tion 145 Declaraci ó n 1 0 PRECAUCI Ó N: No coloque ning ú n ob je to que pese m á s de 82 kg (180 libras) en cima de l os dispositi vos mon tados en bastidor .
146 Hardware Maintenanc e Manual: xSeries 330 Send us y our co mm ents! W e w an t to kn ow y ou r op in io n ab ou t t h is ma n ua l ( p ar t n um b er 06 P 17 9 6) . Y ou r in pu t will help us to im pr ove our publicat ions. Please photocopy this survey , complete it, and then fax it to IBM HMM Survey at 919-543 -8167 (USA) .
Chapte r 9. Relat e d se rv ic e informa tion 147 Pr ob lem determination tips Due to the variety of hard ware and softwar e combinations that can be encountered, use the followin g in formation to ass ist you in problem determination.
148 Hardware Maintenanc e Manual: xSeries 330 service. The evaluation and verification of operation in conjunction with other products, except those expr essly designa ted by IB M , ar e th e r esponsibility of the user .
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IBM@ P art Number : 06P1796 File Number : Printed in the United Stat es of America on recycled paper conta ining 10% recovere d post-consum er fiber. 06P1796 0406P1796.
An important point after buying a device IBM xSeries 330 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought IBM xSeries 330 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data IBM xSeries 330 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, IBM xSeries 330 you will learn all the available features of the product, as well as information on its operation. The information that you get IBM xSeries 330 will certainly help you make a decision on the purchase.
If you already are a holder of IBM xSeries 330, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime IBM xSeries 330.
However, one of the most important roles played by the user manual is to help in solving problems with IBM xSeries 330. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device IBM xSeries 330 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
