Instruction/ maintenance manual of the product Version 8.30 IBM
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IBM Systems ServeRAID Manager Installation and User's Guide V ersion 8.30 .
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IBM Systems ServeRAID Manager Installation and User's Guide V ersion 8.30 .
Note Before using this information and the pr oduct it supports, read the information in Appendix D, "Notices." Fourth Edition (June 2006) This edition applies to version 8.30 of IBM Director and to all subsequent r eleases and modifications until otherwise indicated in new editions.
Contents Figures . . . . . . . . . . . . . . vii T ables . . . . . . . . . . . . . . .i x About this book . . . . . . . . . . .x i Conventions and terminology . . . . . . . .x i Related information . . . . . . . . . . . .x i How to send your comments .
Using Security Manager . . . . . . . . . .2 1 1 Security Manager menu bar . . . . . . .2 1 1 Security Manager toolbar . . . . . . . . 212 Adding a user in the Security Manager . . . . 212 Deleting a user in the Security Manager . . . 213 Modifying a user in the Security Manager .
Could not import configuration with more than eight drives into a ServeRAID-3L controller . . . . 236 Could not copy the configuration from the drives: controller [number], < drive location> . . . . . 236 Possible non-warranted physical drive found: controller [number], < device location> .
expansion . . . . . . . . . . . . . 263 F . . . . . . . . . . . . . . . . . 264 fault tolerance . . . . . . . . . . . . 264 firmware . . . . . . . . . . . . . . 264 FlashCopy . . . . . . . . . . . . . 264 FlashCopy virtual size . . . . . . . . . 264 foreign array .
Figures 1. Hardwar e in an IBM Director environment 2 2. IBM Director Console . . . . . . . . .2 3. IBM Director Console toolbar . . . . . . .3 © Copyright IBM Corp.
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T ables 1. Operating systems supported by System x servers and third-party Intel-based systems . .8 2. Operating systems supported by System i platforms and System p servers . . . . . .9 3. Operating systems supported by System z servers . . . . . . .
x ServeRAID Manager Installation and User's Guide.
About this book This book provides instr uctions for using IBM ® Director 4.20 for systems-management tasks. IBM Director consists of the following tools to meet your systems-management needs: v IBM Director Console is the graphical user interface (GUI) for IBM Director Server .
– IBM Director 5.10 Update 2 (5.10.2) – IBM Director 5.10 Update 1 (5.10.1) – IBM Director 5.10 – IBM Director 4.22 – IBM Director 4.22 Upward Integration Modules (UIMs) – IBM Director 4.
This We b page on ibm.com links to several forums, available as We b pages or using rich site summary (RSS) feeds, in which users can discuss technology issues relating to IBM servers. Three of these for ums are of particular interest to IBM Dir ector users: System x IBM Director forum www .
Remote Supervisor Adapter II overview www .ibm.com/support/docview .wss?uid=psg1MIGR-501 16 This We b page includes information about the Remote Supervisor Adapter II.
Chapter 1. Getting started Introducing IBM Director This topic provides an overview of IBM Dir ector . IBM Director is an integrated suite of tools that pr ovide you with comprehensive system-management capabilities to maximize system availability and lower IT costs.
Using IBM Director Console Yo u can use IBM Dir ector Console to group managed objects, view associations, start tasks, and set IBM Director options and pr eferences. The IBM Director Console interface This topic describes the main components of the IBM Director Console interface.
Below the menu and toolbar , one, two, or three panes will be visible. Fr om left to right, these are: v Groups v Group contents (pane title indicates selected group) v T asks Below the panes is the marquee ar ea and hardwar e-status alert display . The ticker-tape messages scr oll across the mar quee area.
Inventory Clicking the button for this icon opens the Inventory Query Browser window . Clicking the menu arrow for this icon allows you to build a custom query , edit the software dictionary , collect inventory , create custom collections, create or view inventory monitors, or open help for inventory .
A padlock icon beside a managed object indicates that the object is secured and inventory information about the object cannot be collected. To request access to the object, right-click the managed object and click Request Access .
Rearrange table columns Drag a table column heading left or right to a new column location to rearrange table columns. In addition, the details view of the Group contents pane in the main IBM Dir ector Console window may be customized by selecting what columns are displayed.
Supported operating systems For detailed operating-system support information, see the IBM Director information center on the We b at publib.boulder .ibm.com/infocenter/eserver/ v1r2/topic/ diricinfo/fqm0_main.html. A vailability Extension to the IBM Director pr oduct.
System z hardwar e. Managed systems are a subset of managed objects that use differ ent levels of IBM Director support. This task can be used on Level-2 managed systems only .
T able 2. Operating systems supported by System i platforms and System p servers Operating system Level 2 v AIX 5L ™ , V ersion 5.2 v AIX 5L, V ersion 5.3 v i5/OS ® , V ersion 5 Release 3 v i5/OS, V ersion 5 Release 4 v Red Hat Enterprise Linux AS, version 3.
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Chapter 2. Installing ServeRAID Manager This topic describes the general procedur e for installing the ServeRAID Manager extension for IBM Director 5.10. ServeRAID Manager may be installed on both W indows and Linux platforms. Installing ServeRAID Manager is performed in several steps, each of which is described in a topic in this section.
are installed. It is not necessary or possible to separately install ServeRAID Manager agent components on a management server . Installing the ServeRAID Manager extension on a Windows server This topic describes the procedur e for installing the ServeRAID Manager extension for IBM Director on a W indows management server .
Installing the ServeRAID Manager extension on a Linux server This topic describes the procedur e for installing ServeRAID Manager on a Linux management server . Complete the following steps to install ServeRAID Manager on a Linux management server: 1.
Installation scenario Command Upgrading from a previous version on Red Hat Enterprise Linux AS, ES, and WS, version 3.0 (Update 3 required) rpm -Uvh --relocate /opt/ibm/director=/opt/IBM/ director serveraid-mgmt- version - build .rhel33.i586.rpm Performing a new installation on Red Hat Enterprise Linux AS, ES, and WS, version 4.
The ServeRAID Manager extension should be installed on the management server before installing the console components of ServeRAID Manager . Complete the following steps to install the ServeRAID Manager extension on a W indows management console: 1.
cd / download /raid/console/linux/ download repr esents the location to which the ServeRAID Manager download package was extracted. 4. T ype one of the following commands and press Enter : Installation scenario Command Performing a new installation rpm -ivh RAIDLxConsole-5.
a. Ensure that the hard disk drive icon appears to the left of ServeRAID Manager Agent in the list box. If a differ ent icon appears, click the icon and select This feature, and all subfeatures, will be installed on local hard drive from the menu. b. Click Next .
Installation scenario Command Upgrading from a previous version (32-bit agent) rpm -Uvh --relocate /opt/ibm/director=/opt/IBM/ director RAIDLxAg-5.10-1.i386.rpm Upgrading from a previous version (64-bit agent for Opteron or EM64T) rpm -Uvh --relocate /opt/ibm/director=/opt/IBM/ director RAIDLxAg-5.
Note: ServeRAID Manager Agent is the only component in the list of components to be installed, and should already be selected. A new panel displays the installation progr ess.
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Chapter 3. Using ServeRAID Manager Introducing the ServeRAID Manager Yo u might want to r eview the following information before using the ServeRAID Manager: v Using the ServeRAID Manager interface v .
ServeRAID features HostRAID controller ServeRAID- 8i/8k/8k-l ServeRAID- 7K ServeRAID- 7t ServeRAID- 6i/6i+ ServeRAID- 6M ServeRAID- 5i Comand-Line T ool Ye s Ye s Ye s Ye s Ye s Ye s Ye s IPSSEND Flas.
Feature ServeRAID-3HB ServeRAID-3H ServeRAID-3L SCSI channels 3 3 1 SCSI transfer speed (max.) 80 MB per sec. 80 MB per sec. 80 MB per sec. Supported RAID levels 0, 1, 5, Enhanced-1 (1E), and Enhanced.
Feature ServeRAID-5i Arrays (max.) 8 Battery-backup cache Ye s Cache memory 128 MB Hard disk drives (max.) 30 Logical drives (max.) 8 Micropr ocessor 100 MHz SCSI channels 0 SCSI transfer speed (max.
Click (Back) and (Forward) to r eview pages already pr esented during your current ServeRAID Manager Assist session. If the ServeRAID Manager is installed on a server that is connected to a printer and its operating system supports printing in the ServeRAID Manager , the (Print) is displayed on the ServeRAID Manager Assist toolbar .
The following items on the Help menu provide additional information r esources: v Search lets you search for terms in the ServeRAID Assist pages. v ServeRAID publications lists IBM publications and where to find them. v IBM online support lists IBM We b sites and available online support.
If you requir e accessibility , use the ServeRAID Manager on a Microsoft W indows operating system. If you need to work with systems that are installed with other operating systems, connect to these systems through the network using a Micr osoft W indows system.
the loss of time or work efficiency because the shar ed data and applications earlier managed by the failed server are still online to the clients. When the failed server is operational again, it can be placed back into the cluster; the resour ces are r eallocated between the two servers and the cluster resumes normal operation.
v Recovering from defunct drives v Rebuilding a hot-swap drive v Replacing a controller (action) v Failing from the active to the passive controller (action) Using W indows NT 4.0 with Active PCI features: To use Active PCI with W indows NT 4.0 and a ServeRAID-4 contr oller , you must install the following software components in this or der: 1.
responds, the BIOS automatically selects the first r ecovery option in the list and continues the system startup process. This mode is useful for r emote systems where a user is not pr esent for system startups. Consider carefully whether to enable unattended mode.
v ServeRAID Manager accessibility features v Setting your preferences in the ServeRAID Manager Finding information on the World W ide We b IBM home page http://www .ibm.com/pc/ IBM support page http://www .ibm.com/pc/support/ Complete the following steps to access ServeRAID and Clustering support: 1.
In addition, the following IBM Redbooks might be of interest: v Implementing Netfinity Disk Subsystems: ServeRAID SCSI, Fibre Channel, and SSA v T uning Netfinity Server for Performance: Getting the most out of Windows 2000 and Windows NT 4.
value that is close to the size of the system I/O requests. For example, performance in transaction-based environments, which typically involve lar ge blocks of data, might be optimal when the stripe-unit size is set to 32 KB or 64 KB.
RAID level-0 example Start with two physical drives. Create an array using the two physical drives. Then create a logical drive within that array . The data is striped across the drives, cr eating blocks. Notice that the data is striped across all the drives in the array , but no r edundant data is stored.
Advantages and disadvantages RAID level-0 offers the following advantages and disadvantages. Advantages Disadvantages v Substantial speed enhancement v Maximum utilization of physical drive storage ca.
Then create a logical drive within that array . The data is striped across the drives, cr eating blocks. Notice that the data on the drive on the right is a copy of the data on the drive on the left.
The following illustration is an example of a RAID level-1E logical drive. RAID level-1 Enhanced example Start with three physical drives. Create an array using the physical drives. Then create a logical drive within that array . The data is striped across the drives, cr eating blocks.
v RAID level-5 Enhanced v RAID level-5EE v RAID level-6 v RAID level-x0 v RAID volumes Understanding RAID level-5 RAID level-5 stripes data and parity across all drives in the array . RAID level-5 offers both data pr otection and increased thr oughput.
If a physical drive fails in the array , the data from the failed physical drive is reconstr ucted onto the hot-spare drive. Advantages and disadvantages RAID level-5 offers the following advantages and disadvantages.
The spare drive is actually part of the RAID level-5E array , as shown in the following example. W ith such a configuration, you cannot shar e the spare drive with other arrays. If you want a spare drive for any other array , you must have another spare drive for those arrays.
If you use a RAID level-5E logical drive in a failover or cluster configuration, the RAID level-5E logical drive will not failover while undergoing compr ession or decompression. Advantages and disadvantages RAID level-5E offers the following advantages and disadvantages.
data to be reconstr ucted more quickly if a physical drive in the array fails. W ith such a configuration, you cannot share the spar e drive with other arrays. If you want a spare drive for any other array , you must have another spar e drive for those arrays.
When you replace the failed drive, the data for the logical drive under goes expansion and returns to the original striping scheme. Advantages and disadvantages RAID level-5EE offers the following advantages and disadvantages.
RAID level-6 example Start with six physical drives. Create a logical drive using four physical drives, leaving two for hot spar e drives. The data is striped across the drives, cr eating blocks in the logical drive. The storage of the data parity (denoted by * and ** ) is striped, and it shifts from drive to drive as it does in RAID level-5.
Advantages and disadvantages RAID level-6 offers the following advantages and disadvantages. Advantages Disadvantages v 100% data protection v Extremely high data fault tolerance v Can sustain two sim.
RAID level-10 example Start with six physical drives. Create thr ee arrays (labeled A, B, and C), each array using two physical drives. Then create a spanned array (labeled as * ) that spans the thr ee arrays. A sub-logical drive is created within each array (A, B, and C).
RAID level Sub-logical drive Spanned array logical drive 60 RAID level-6 RAID level-0 W ith RAID level-10, 1E0, and 50, if one of the physical drives fails in a sub-logical drive, the ServeRAID controller switches r ead and write requests to the r emaining functional drives in the sub-logical drive.
– Yo u must create the individual logical drives befor e you create a RAID V olume. Use the Configuration wizard to cr eate the logical drives; then, run the Configuration wizard again to create the RAID V olume.
RAID level Data redun- dancy Physical drive capacity utili- zation Read perfor- mance W rite perfor- mance Built-in spare drive Min. number of drives Max.
Selecting the RAID level by array capacity Note: Not all RAID levels ar e supported by all ServeRAID controllers. If your array has... Consider this RAID level... One or more physical drives in an array . Notes: v This is the only choice if the array contains only one physical drive.
Similarly , if you group thr ee 2 GB drives and 1 GB drive into an array , the total disk capacity is the 7 GB physically available. More information v Example: Usable and unusable capacity Example: Usable and unusable capacity Physical drive capacities influence the way you create arrays and logical drives.
More information v Example: T otal disk capacity v Understanding physical drive capacity and unusable capacity Software and hardware support of RAID levels RAID level ServeRAID software* release that .
RAID level ServeRAID software* release that supports the RAID level Hardware levels that support the RAID level 5 All ServeRAID on the board, ServeRAID, ServeRAID-II, ServeRAID-3 family , ServeRAID-4 family , ServeRAID-5i, ServeRAID-6M, ServeRAID-6i/6i+, ServeRAID-7k, ServeRAID-7t, ServeRAID-8i/8k/8k-l 5E ServeRAID 3.
RAID level Can use a hot spare? Can use a standby hot spare? 50 Ye s Ye s 60 Ye s No * RAID level-5E and RAID level-5EE integrate a distributed hot-spare drive, but also can use traditional hot-spare and standby hot-spar e drives.
Yo u can use ServeRAID Manager to view information about RAID contr ollers and the RAID subsystem, which includes arrays, logical drives, hot-spare drives, and physical drives. Logging in to the ServeRAID Manager Use this action log into the ServeRAID Manager .
Logging out of the ServeRAID Manager Use this action to log out of the ServeRAID Manager . 1. In the Enterprise view , click (system). 2. From Action menu, click Action → Log out . Note: After log out, you can still use the ServeRAID Manager Guest account.
b. Follow the instructions provided by the installation program, accepting all defaults. 3. Download and install the Java Access Bridge for Microsoft W indows Operating System: 4. a. Go to http://java.sun.com/developer/earlyAccess/accessbridge/ and download the compressed zip file.
v Changing the write-cache mode on a logical drives v Configuring for clustering Accessing the ServeRAID Manager using the keyboard Use the following key combinations to navigate in windows, tables, text areas, and the ServeRAID Manager tree.
Navigating in tables or text areas Action Key Combination Navigate out forward in table or text ar ea Ctrl + Ta b Navigate out backward in table or text ar ea Ctrl + Shift + Ta b Move to next cell (wr.
Windows 2000, Windows XP , Windows Server 2003 1. In the lower-left corner of the desktop, click Start → All Programs → Administrative T ools → Services . The Services window opens. 2. In the Services table, verify that the ″ ServeRAID Manager Agent ″ is listed and started.
More information v Identifying devices (action) v Using Identify to work with your systems Chapter 3. Using ServeRAID Manager 61.
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Chapter 4. Managing ServeRAID devices Configuring ServeRAID controllers and enclosures in the Configuration wizard Configuring an enclosure: the basic steps The following steps are an overview of the enclosur e configuration process: 1. In the Enterprise view , click (enclosure) that you want to configur e.
Note: If the physical drive size exceeds 2TB, Expr ess configuration removes drives until the size is less than 2 TB. It creates an additional array with the left-over drive(s).
5. Repeat steps 2 and 3 for each additional array or hot-spare drive that you want to configure. 6. If you do not want to create a spanned array , skip to step 6. Otherwise, select the Span arrays check box . Then, click Next . If you created two arrays only , the ServeRAID Manager uses those arrays to create the spanned array; continue to step 6.
Creating logical drives Complete the following steps to create logical drives: 1. Start the custom configuration wizard and complete all previous steps. 2. Click the appropriate Array tab. 3. Select a RAID level from the drop-down list. Note: a. RAID level-5E and RAID level-5EE allow only one logical drive per array .
determine the size of the logical drive. For example, an array consisting of three, 1 GB physical drives with a r equested RAID level-0 logical drive of 1000 MB will actually contain only 999 MB because the data is striped across all thr ee drives, with 333 MB on each drive.
1. Review the information that is displayed in the Configuration Summary window . To change the configuration, click Back . Note: Additional notes and attentions r egarding the configuration appear in the event viewer . 2. Click Apply ; then, click Ye s when asked if you want to apply the new configuration.
v Click Custom configuration for a path that lets you manually configure your controller . Choose this path to do any of the following: – Define the RAID level of the logical drives. – Select the physical drives that you want to include for each logical drive.
Example: Express configuration: If your server contains the following: v One 1024 MB ready drive, v Tw o 2150 MB ready drives, v And four 4300 MB ready drives, Express configuration will cr eate three.
Note: Not all RAID levels ar e available on all controllers. In addition to RAID Level-1E, 5EE, 6 and x0, the ServeRAID Manager supports the following RAID types for the ServeRAID-8i, ServeRAID-8k/8k-l, and ServeRAID-7t controllers: 3. v Simple V olume - a single disk drive or segment; not redundant.
Note: A segment shaded in light blue and outlined by a dashed line is not part of any logical drive. 2. To select a hot-spare for the logical drive, or to deselect a hot-spar e, control-click the drive. 3. In the Name field, enter a name for the logical drive.
Notes: 1. The default stripe size usually provides the best performance for typical applications. 2. For RAID Level-6 and Level-60 logical drives, the number of choices for stripe-unit size decreases as the number of disks in the logical drive increases.
More information v Configuration wizard notes and attentions v Understanding logical-drive synchronization Confirming your integrated RAID controller subsystem configuration Use the configuration summary to review all the changes that the ServeRAID Manager will apply to your configuration: 1.
Attention: After you apply the configuration, the logical drives will display as physical drives under your operating system. Before you can use these drives to store data, you must partition and format the drives using the disk management tools provided with your operating system.
4. If you choose to create a logical drive in an existing array , select the array name from the dr op-down list. 5. Click Next . For new arrays, the Create Arrays window opens.
2. Click >> (Add selected arrays) to add the arrays to the spanned array . Yo u can click >> (Add all arrays) to move all arrays to the spanned arrays. 3. To create additional spanned arrays, click the New spanned array tab in the right pane.
c. T ypically , the first logical drive defined on the first controller found by system BIOS during startup will be your startup (boot) drive. d. The actual logical-drive size might be slightly different fr om what you select. The RAID level and the number of physical drives determine the size of the logical drive.
v SRP - Secure Remote Password 3. If you enabled authentication (by choosing CHAP or SRP), click ; the Global User Name and Password Management window opens.
Adding an iSCSI initiator 1. In the Initiator IQN field, type a well-formed IQN in the format: iqn.yyyy-mm.s1.s2[.|:]s3 where: v yyyy is the 4-digit year v mm is the 2-digit month (01-12) v s1 and s2 are 1-n character alphanumeric strings (for example, mydomain.
1. From the Port Name list, select an initiator . 2. In the Initiator alias field, type a name for the initiator or accept the default. The initiator alias must start with a letter . It can contain only letters and numbers. 3. Click OK . The Select a Discovered Initiator window closes.
More information v Understanding logical-drive synchronization v Initializing a logical drive Configuring NetW are user authentication NetW are user authentication may be configured in one of two ways: out-of-box authentication and NDS authentication.
Attention: Do not attempt a hot-replace operation on W indows 2000, W indows Server 2003, or NetW are by hot-removing a failed contr oller and then hot-adding a new controller . Loss of data can occur . If a controller fails on these operating systems, you must shut down the server to replace the contr oller .
4. If there are logical drives defined, click Ye s to delete all logical drives and restor e all parameters in the configuration to the factory defaults. If there ar e no logical drives defined, the ServeRAID Manager automatically restor es all parameters in the configuration to the factory-default settings.
More information v Example: Printable configuration v Saving a printable configuration and event logs Example: Printable configuration July 13, 2001 7:30:58 AM EDT Configuration summary --------------------------- Server name.....................myserver ServeRAID Manager Version.
Product or model number.........xxxxxxxx Serial number...................xxxxxxxx Firmware level..................1.00 Size in MB......................4157 State...........................Online Array letter....................A PFA error.............
PFA error.......................No SCSI channel 1 ------------------- Type............................Hard disk drive Channel.........................1 SCSI ID.........................0 Vendor..........................IBM_PSG Product or model number..
More information v Saving a printable configuration (action) v Saving a printable configuration and event logs (action) W orking with systems in the ServeRAID Manager Yo u can use the ServeRAID Manage.
v FlashCopy with backup option v Copy back More information v The ServeRAID Manager menubar v The toolbar v The Enterprise view v The Physical and Logical device views v The event viewer v The status .
Note: If ther e are no valid actions for the object you selected, the Actions menu is grayed out. Help > Information about this window V iew context-sensitive information for the curr ent window . Search Searches for one or mor e specified words in ServeRAID Assist and displays a list of topics that include the words.
Properties When a system, controller , or device is selected, displays system, controller , or device properties. Events Open the event log in a stand-alone viewer . The stand-alone viewer shows all ServeRAID Manager events. Use the embedded event viewer to view events for the current ServeRAID Manager session.
T ip: Yo u can use display groups to gr oup related systems under single tree object. More information v The menubar v The toolbar v The Physical and Logical device views v The event viewer v The stat.
T ip: Yo u can drag the bar between the Physical devices view and Logical devices view to adjust the size of each pane. In the Physical devices view , four indicators report status of the fan, battery , temperature, and power modules on SAF-TE (enclosur e management) devices and other devices that monitor these conditions.
the file to RAIDEVT .OLD and creates a new RAIDEVT .LOG. If there is a RAIDEVT .OLD already , the ServeRAID Manager overwrites it. More information v The menubar v The toolbar v The Enterprise view v .
the Physical and Logical device views, repr esenting the physical and logical devices in your system, their status, and the actions you can take to manage them.
Status indicators Use the following indicators to monitor the status of controllers and SAF-TE enclosure management devices in your system. To monitor status of the fan module To monitor status of the.
Displays physical device information in text format. This is the default view for controllers with dir ect attached storage devices. Displays physical device information in full size capacity format. A full-length bar is displayed for each drive, regar dless of capacity .
Displays physical device information in enclosure view format. Drives in the enclosure ar e shown in the physical slots they occupy with the proper vertical or horizontal orientation. Empty slots are shown as drive outlines. This is the default view for systems with an attached storage enclosure.
In the graphical views, if the logical drive uses only part of the available storage, only those segments are highlighted, using the following color code: dark blue - storage used by selected logical .
More information v Using the SNMP T rap Manager v Adding a system to the SNMP traps list v Deleting a system from the SNMP traps list v Modifying system properties in the SNMP traps list Working with .
Use this action to connect to a remote system or management station and add it to the Enterprise view . T ip: Before adding a remote system, verify that the system is r unning the required software. To add a remote system with dir ect-attached storage, the ServeRAID Manager must be running on that system.
system. The next time you start the ServeRAID Manager , it automatically loads the systems into the Enterprise view . When you click one of these systems, the ServeRAID Manager either: v Opens the Add.
Removing a remote system does not take a r emote system offline, but only removes it fr om the ServeRAID Manager Enterprise view . 1. From the Remote menu, click either: v Remote → Remove managed sy.
– V alidate cluster v Change display group v Save support archive Display group object: Use this object, in the Enterprise view , to work with a display group. Possible subobject v (System) v (Management station) W arning and error conditions v (warning) is displayed if any system in the display group has any pr oblem.
v Clustering actions – Configure for clustering – V iew shared drives – Fail from active to passive controller v Replace a hot-swap controller The following actions are available only on the Ser.
W arning and error conditions v (warning) is displayed for the following conditions: – Any subobject of the controller has any warning or error conditions. v (error) is displayed for the following conditions: – The controller has failed. – The controller has a bad configuration.
3. Click OK to stop the drive lights from flashing. More information v Using Identify to work with your systems v ServeRAID Manager and LED flash states Using Identify to work with your systems: When .
Right-click: To Identify ... Logical drive [number] All physical drives in the selected logical drive Physical drive [number] The selected physical drive.
v Monitor the physical drives for PF A err ors. v Set drive status lights for a failed physical drive or PF A err or . The integrated RAID controller is displayed in the ServeRAID Manager Enterprise view as two controller objects. However , you can configure only one array and RAID level-1 logical drive on an integrated RAID controller .
3. Enter the controller name and partner controller name. Yo u can specify a name up to 12 characters. When you enter the partner controller name, the merge-gr oup information displays in the window . Note: Names ar e case sensitive. 4. Select the SCSI initiator IDs which can be 6 or 7.
Note: Yo u cannot change the Node A system in the V alidate Cluster window . To select a different system, click Cancel to r eturn to the tree. 3. Select your second system from the Node B drop-down list. Note: The Node B system defaults to the first system in the Enterprise view other than the Node A system.
3. Click Next . The wizard turns off the PCI slot. 4. Click Next . The Replace the Controller window opens. This window lists the steps that you must follow to replace the contr oller hardwar e in the server . 5. When complete, click OK . The wizard does the following: a.
v Configuring RAID Configuring two ServeRAID controllers in a failover envir onment: Note: This action is not supported when using the following contr ollers: v Integrated RAID controller v ServeRAID-.
Note: This action is not supported when using the following: 1. Integrated RAID controller 2. ServeRAID-5i controller 3. ServeRAID-6i/6i+ controller 4.
Actions v Add agent v Remove agent v Configure management station v V iew management station event log v Change display group Adding an agent: Use this action add a management station agent or FlashCopy agent: v The management station agent is a monitoring agent for network storage.
To remove an agent: 1. In the Enterprise view , click (management station). 2. Right click Remove agent and then the agent name. In the pull-right menu, management station agents are listed first, above the horizontal rule. FlashCopy agents are listed below the r ule.
v Send SNMP traps. Yo u can receive SNMP traps using any available SNMP management program. Use the SNMP T rap Manager , from the Management Station Configuration console, to add systems to the SNMP traps destination list. The agent monitors and generates events for critical or fatal problems in the enclosure configuration every 5 seconds.
v Enter software key v Change controller date and time v Save support archive Save support archive: Use this action to save the ServeRAID Manager configuration and status information in an archive file. Y our ServeRAID Manager service repr esentative might ask you to create this file to help diagnose a pr oblem with your system.
Note: Each ServeRAID contr oller supports up to eight logical drives. If any of the existing arrays contain a RAID level-5 Enhanced logical drive, you can have only seven logical drives on a controller . For the ServeRAID-8i controller you can configur e a maximum of 128 logical drives.
2. Right-click Create logical drive , or click on the toolbar or Logical devices view . The Configuration wizard opens. 3. Click either Express configuration or Custom configuration .
1. This action is supported on the integrated RAID controller in bootable-CD mode only . 2. This action is not supported on the ServeRAID-8i, ServeRAID-8k/8k-l, and ServeRAID-7t controllers. Use this action to delete all arrays on the specified controller .
2. To remove or r eplace a physical drive, click the drive you want to remove (indicated by ). Then, click the drive you want to replace it with. To cancel your changes and start over , click . 3. When you are ready to continue, click Next . The Configuration Summary window opens.
of the data on the drive is lost because the mirror is incomplete. If the secondary physical drive fails, the data on the primary physical drive is intact and you can create the mirr or using a hot-spare drive.
Attention: If you delete an array , you delete all logical drives that are defined in that array . All data and programs on the logical drives in the array ar e lost during this procedur e. To delete an array: 1. In the Logical devices view , click (array).
3. A ServeRAID SCSI controller supports a maximum of eight basic arrays or four spanned arrays. An integrated RAID controller supports a maximum of one basic array . Possible subobject v (Logical drives) v (Logical drive) W arning and error conditions v (warning) is displayed if the logical drives object has a warning condition.
4. An integrated RAID controller supports a maximum of one logical drive. Possible subobject v (Logical drive) W arning and error conditions v None. Actions v Delete > logical drive number v Identi.
Understanding logical-drive synchronization: The purpose of synchronizing logical drives is to compute and write the parity data on the selected drives. Synchronizing a logical drive verifies that the data r edundancy for the logical drive is correct.
v (For RAID level-1, 1E, 10, 1E0) Reading data and rewriting the mirror data. If data scrubbing is disabled or your contr oller firmware does not support data scrubbing, consider manually synchr onizing your logical drives weekly . This does not alter data on the drive.
v If an array contains a logical drive assigned RAID level-5E v If you want to use the logical-drive migration feature In these cases, one logical drive slot must be left free; ther efore, you must define no more than seven logical drives. b. Some operating systems have size limitations for logical drives.
5. Repeat steps 2 and 3 for each additional array or hot-spare drive that you want to configure. 6. If you do not want to create a spanned array , skip to step 6. Otherwise, select the Span arrays check box . Then, click Next . If you created two arrays only , the ServeRAID Manager uses those arrays to create the spanned array; continue to step 6.
Note: This action is not supported on the integrated RAID contr oller . Use this action to create additional logical drives in an existing configuration. If you configured your ServeRAID subsystem but left fr ee space in an array , you can use this action to create additional logical drives using the fr ee space.
1. In the Logical devices view , click (logical drive). 2. Right-click Delete . 3. Click Ye s to confirm the delete. Initializing a logical drive: Use this action to initialize a logical drive. Initialization is usually automatic when you create a logical drive.
v From the drop-down lists and calendar display , select the day , month, year , and time you want the task performed. v From the Recurring drop-down list, select the interval at which you want the task to recur: Never , Daily , W eekly , Monthly .
Scheduling the logical-drive migration: Use the calendar display to choose the date and time for the logical drive migration: v From the calendar display , select the day , month, year , and time that you want the task performed. v Click Apply . v Click Ye s when asked if you want to schedule the migration.
v Synchronize logical drive v Enable read-ahead cache v Expand or change logical drive v If a logical drive is blocked, unblock logical drive v Identify logical drive [number] v Create FlashCopy v Rem.
v Change the SCSI transfer speed Scanning for new or removed r eady drives: Note: This action is not supported on the integrated RAID contr oller . Use this action to scan all SCSI channels or ports for either of the following: v Physical drives that have been added.
v SCSI-2 v SCSI-1 This value is available if your controller is set to SCSI-1; otherwise, SCSI-1 does not appear in the menu. Ports [numbers] object: Use this object, in the Physical devices view , to.
v If the drive is rebuilding, online, or reports a PF A, set drive state to defunct v V erify physical drive Understanding physical drive capacity and unusable capacity: Physical drive capacities influence the way you create arrays.
Initializing physical drives: Use this action to erase the metadata for a ready physical drive. The metadata includes all logical drive definition data. To initialize a physical drive: 1. In the Physical devices view , click (physical drive). 2. Right-click Initialize .
Yo u can use this action only when the following is true: v The defunct drive is part of an array . v There are no critical logical drives in the array . Attention: When you set a defunct drive to online, there is a high risk of data loss. 1. In the Physical devices view , click (defunct physical drive).
3. Click Ye s . The ServeRAID Manager sets the drive status to defunct. 4. Replace the selected physical drive. If the logical drive is not offline, a rebuild automatically occurs.
v RAID level-5EE v RAID level-x0 Recovering from defunct drives: If the defunct drives are not part of an array , contact your service repr esentative. If a physical drive fails in an array or multiple physical drives fail in separate arrays (one physical drive per array), complete the following steps: 1.
v Integrated RAID controller v ServeRAID-5i controller v ServeRAID-6i/6i+ controller v ServeRAID-7k controller v ServeRAID-7t controller v ServeRAID-8i controller v ServeRAID-8k/8k-l controller v HostRAID controller Use this action to view the physical drives owned by a cluster partner system in the Enterprise view .
Note: This action is supported on the integrated RAID contr oller in bootable-CD mode only . Use this action to create a hot-spar e drive. 1. In the Physical devices view , click (ready physical drive) or (standby hot-spare drive). 2. Click in the Logical devices view .
drive to which it is assigned. An unassigned hot-spare drive is ″ global ″ : it can be used to rebuild any logical drive on the contr oller . Note: Yo u cannot assign a hot-spare drive while a logical drive is being built or modified (such as a logical drive migration).
v Creating an assigned hot-spare drive (action) v Deleting a hot-spare drive (action) v RAID levels that can use a hot-spare or standby hot-spare drive Rebuilding a hot-swap drive: A hot-swap rebuild .
Enclosure management device object: Use this object, in the Physical devices view , to work with a storage enclosure attached to controller with a SAF-TE processor .
Possible subobject None. W arning and error conditions Removable-media drive objects cannot have warning or error conditions. Actions None. T ape drive object: Use this object to display tape drive properties. Note: The ServeRAID-5i contr oller does not support tape drives and physical drives on the same channel.
Note: A system can be part of only one display gr oup at a time; it cannot appear in multiple display groups. More information v The Enterprise view Creating a display group: Note: This action is not .
More information v Using display groups v Creating a display group (action) v Moving systems in and out of a display group (action) Moving systems in and out of a display group: Note: This action is n.
Then, you can add the remote systems to your ServeRAID Manager Enterprise view . Also, you can choose to use the ServeRAID Manager agent, instead of the ServeRAID Manager program.
An example Yo u install SystemA in a lab with a ServeRAID Manager subsystem. Yo u ru n the ServeRAID Manager on SystemA to monitor for events and problems, but you want to monitor from your workstation and not fr om SystemA. Yo u open the SystemA Notification Manager from the ServeRAID Manager and define your workstation in the notification list.
v Monitoring events sent from the Notification Manager v The Notification Manager menubar v The Notification Manager toolbar v Using the Email Notification Manager v Using the ServeRAID Manager agent .
Modify system Information about this window V iew context-sensitive information for the current window . Adding a system in the Notification Manager: Note: This action is not supported when using the ServeRAID Manager in bootable-CD mode. Use this action to add a new system to the notification list.
Monitoring events sent from the Notification Manager: For each system in the notification list, you can view details about the last event the Notification Manager sent (or tried to send) to that system. In the notification list, double-click the Last event sent column for the system in which you are inter ested.
2. The ServeRAID Manager is running on the remote system. More information v Using the Notification Manager v Adding a system to the notification list v Deleting a system from the notification list v .
v Configure the Email Notification Manager The Email Notification Manager is enabled by default. To disable the Email Notification Manager , click Actions → Disable Email Notifications . If you disable the Email Notification Manager , events are generated but users do not r eceive e-mail notification when the events occur .
More information v Adding a recipient to the email notification list v Deleting a recipient from the email notification list v Modifying recipient properties in the email notification list v Sending a.
About ServeRAID Manager Reports the ServeRAID Manager version number , copyright, and legal information. Email Notification Manager menu bar: The Email Notification Manager menu bar has the following functions: File > Close Closes the Email Notification Manager .
Email Notification Manager toolbar: The Email Notification Manager toolbar has the following functions: Add email recipient Delete email recipient Modify email recipient Information about this window V iew context-sensitive information for the current window .
Event Description: <event description> Event Type: <event type> Event Source: <management station> / <IP address> Time: <date> <time> More information v Using the E.
v Modifying recipient properties in the email notification list v Sending a test message to a recipient in the email notification list v Monitoring messages sent from the Email Notification Manager Mo.
v Deleting a recipient from the email notification list v Modifying recipient properties in the email notification list v Monitoring messages sent from the Email Notification Manager Monitoring messag.
2. In the To e-mail address field, type the name of the r ecipient that you want to add to the list. Include the user name and domain, such as jack_smith@synteca.com. 3. Select the type of event(s) you want the recipient to be notified of: error , warning, or informational.
3. Change the recipient properties in the appr opriate fields. 4. Click Modify . More information v Using the Email Notification Manager v Adding a recipient to the email notification list v Deleting .
Manager flags the error . The next day , you modify the task schedule to run on Sunday October 20, 2003 at 2:00 AM. The T ask Manager status If a scheduled task runs successfully , the T ask Manager updates the ″ Status ″ column in the task list with Complete.
Delete task Modify task V iew task “Sending a test message in the Email Notification Manager” on page 162 Disable T ask Scheduler T urns the T ask Scheduler on and off. The default is on. Help → Information about this window V iew context-sensitive information for the curr ent window .
Modifying a scheduled task in the T ask Manager: Note: This action is not supported when using the following: v ServeRAID Manager in bootable-CD mode v ServeRAID Manager as a plug-in application Use this action to modify a scheduled task’s start time and date, description, and recurr ence interval (if the task can be recurring): 1.
v Modifying a scheduled task Monitoring storage enclosures on a network: Yo u can monitor network-attached storage enclosures fr om a ServeRAID Manager console running on the local system. The ServeRAID Manager management station software must be installed and running on the system to which the storage enclosur e is attached.
creates a new RAIDSEC.LOG. If ther e is a RAIDSEC.OLD already , the ServeRAID Manager overwrites it. More information v The Security Manager menubar v The Security Manager toolbar v Using the manageme.
SNMP traps destination list Displays the remote systems configur ed to receive SNMP traps. More information v The SNMP T rap Manager menubar v The SNMP T rap Manager toolbar v Using the management sta.
The Email Notification Manager interface The Email Notification Manager consists of the following: T oolbar Provides quick-path icons for common tasks.
More information v Things to consider when changing the RAID level v Example: Increasing free space v Example: Increasing logical drive size v Understanding scheduled tasks v Using the T ask Manager Example: Increasing free space: Create an array with thr ee physical drives.
Create an array with thr ee physical drives. Then, create two logical drives (labeled 1 and 2) in the array such that you have no available free space. The logical drive stripes look similar to the following. Later , you decide you need additional space in the logical drives in the array .
More information v Understanding stripe-unit size v Understanding creating basic arrays v Creating logical drives (action) v Increasing logical drive size (action) v Increasing logical drive size (SAS.
Error conditions When a scheduled task does not run successfully , the T ask Manager displays an error icon and updates the ″ Status ″ column with an Err or . If a task misses its start time, it is flagged with a warning error condition. Yo u must reschedule the task to clear the error .
– Startup (boot) – Simple or extended volumes that were upgraded from basic to dynamic. v Yo u can extend a volume only if the volume is formatted using NTFS or does not contain a file system. v Yo u can extend a simple or extended volume only if the volume was created as a dynamic volume.
Array storage space still available. Explanation: Yo u can cr eate another logical drive in this array or make a logical drive in this array larger . Physical drives contain unusable capacity . Explanation: Yo u could r edefine your arrays with the same size drive capacities to avoid wasting space.
The Configuration wizard opens with the Cr eate Arrays window . Add the physical drives to the array; then, review and apply your new configuration. If you click Change RAID level from RAID 5 to RAID 0 , the Configuration wizard automatically r emoves the physical drives and opens the Configuration Summary window .
logical drive space, the ServeRAID Manager migrates the logical drives such that the logical drives gain additional space, much like adding paper to a notebook. When you create an array , logical drives are striped across all of the physical drives in that array .
2. Click >> (Add selected drives) to add the drives to the array . Yo u can click >> (Add all drives) to move all ready drives to an array . Notes: a. The list includes only physical drives that are at least the size of the smallest physical drive in the selected array .
while the operation is in progr ess. When the migration is complete, the configuration is saved in the ServeRAID controller and in the physical drives. 3. To schedule the migration for a later date and time, click Schedule . The ServeRAID Manager displays the Scheduler pane: 4.
Note: 1. The capacity of the modified logical drive must match or exceed its current capacity . 2. The maximum size of a logical drive is 2 terabytes. 1. In the Logical devices view , click (logical drive). 2. Right-click Expand or change logical drive .
v Click Ye s when asked if you want to schedule the migration. More information v Configuration wizard notes and attentions v Understanding logical-drive migration v Understanding scheduled tasks v Us.
6. For each logical drive in the array , type amount space you want to add to the logical drive in the Additional (MB) field. 7. Repeat steps 5 and 6 to increase logical drive capacity for other arrays. 8. When you are ready to continue, click Next . 9.
More information v Extending a partition on a logical drive Changing the authentication settings: Note: The ServeRAID Manager supports authentication for iSCSI initiators only . Use this action to modify the authentication method, user list, and advanced settings for each logical drive in the enclosure.
6. Repeat steps 1 through 5 to enable authentication for additional logical drives. To replicate the settings for all logical drives, click . 7. When you are ready to continue, click Next . The Define Initiators window opens. To return to the Create Logical Drives window , click Back .
2. Define the initiator alias, IQN or port name, and optional advanced settings. Deleting an initiator To delete an initiator: 1. Select an initiator from the list: simply point to the initiator and click left. 2. Click . Modifying an initiator To modify an initiator: 1.
v Understanding write-cache mode for logical drives v Changing the write-cache mode on a logical drive (action) v Understanding write-cache mode for physical drives v Changing the write-cache mode on .
Selecting a RAID level and tuning performance Disk arrays are used to impr ove performance and reliability . The amount of improvement depends on the application pr ograms that you run on the server and the RAID levels that you assign to the logical drive.
v Configuring RAID and creating arrays (action) v Creating logical drives in the wizard v Things to consider when changing the RAID level Things to consider when changing the RAID level: ServeRAID SCSI controllers If you have a... And you want... Then.
More information v Changing the RAID level (action) v Changing the RAID level (SAS, S ATA , HostRAID) (action) v Changing the RAID level (enclosures) (action) v Understanding logical-drive migration A.
Attention: 1. It is possible to lose data if a power outage occurs while using the write back setting. Consider carefully whether to enable write back on a physical drive.
Understanding stripe-unit size W ith RAID technology , data is striped across an array of physical drives. This data-distribution scheme complements the way the operating system requests data.
workloads are steady and sequential. However , if the workload is random or the system I/O requests ar e smaller than the stripe-unit size, reading ahead to the end of the stripe might degrade performance.
Use this action to set the size of the chunk of data that the controller r eads from each physical drive at a time. To maximize overall performance, choose a stripe-unit size that is close to the size of the system I/O request.
2. Right-click Change write-cache mode to write back or write through . 3. If you click write back and you do not have a battery-backup cache, click Ye s to confirm your choice because there is a risk of losing data. If you click write back and you do have a battery-backup cache, the ServeRAID Manager changes the mode.
to the source drive after you cr eate a FlashCopy backup are not r eflected on the target drive. Yo u can use the backup copy of data for tape backup, drive cloning, and multi-server rollout. There ar e two primary FlashCopy functions: backup and nobackup.
Note: Copy back is disabled by default when you upgrade the ServeRAID software fr om a previous r elease. More information v Enabling and disabling copy back mode (action) Enabling and disabling copy back mode: Note: Copy back is supported on the ServeRAID-8i, ServeRAID-7k, ServeRAID-6M, and ServeRAID-6i/6i+ controllers only .
1. In the Enterprise view , click (enclosure) that you want to shut down. 2. Right-click Shut down enclosure. . 3. Click Ye s when asked to confirm that you want to shut down the enclosure. More information v Updating enclosure software v Restarting an enclosure Restarting an enclosure: Use this action to restart the contr ollers in an enclosure.
Configuring Ethernet ports: Use this action to configure the Ethernet settings for the controllers in an enclosur e. For iSCSI initiators, you can configure thr ee ports per controller: the management port and two iSCSI ports. For fibr e channel initiators, you can configure the management port for each contr oller .
Before you can use the ROM update wizar d, you must download the latest software images fr om your vendor’s software support site on the W orld W ide W eb. For direct-attachd storage devices, the image upgrade files typically come in sets of two or more and have a .
insert the drives in another enclosure, the ServeRAID Manager displays a for eign array icon in the Logical devices view . Yo u must then import the RAID data to complete the transfer .
Updating the software license key: Use this action to enable new features on the specified enclosure. To enable new features, you must obtain a featur e key from your ServeRAID Manager sales or support r epresentative. To update the software license key: 1.
T ip: Before adding a remote system, verify that the system is r unning the required software. To add a remote system with dir ect-attached storage, the ServeRAID Manager must be running on that system.
Using the ServeRAID Manager agent Starting the ServeRAID Manager agent The ServeRAID Manager agent is a monitoring agent for ServeRAID controllers that uses less memory than the ServeRAID Manager graphical user interface (that is, the console).
3. T ype the following: sh RaidAgnt.sh 4. Press Enter . Linux On Linux systems, the ServeRAID Manager agent runs as a backgr ound process (daemon). It starts automatically when the system is started. It is loaded from the following location: /etc/init.
v If you click Ye s , the ServeRAID Manager removes the remote system fr om the Enterprise view tree and you continue r eceiving events. v If you click No , the remote system remains in the Enterprise view tr ee and you continue receiving events. Yo u can reattempt removing your system fr om the notification list at a later time.
Configuring the alarm When the ServeRAID Manager agent is started, it reads the alarm settings. When a critical or fatal event occurs in the RAID subsystem, the ServeRAID Manager agent triggers its alarm, if enabled. The alarm continues at the specified interval until you either: v Correct all the critical and fatal problems (if agent.
events to users. If you enable event broadcasting, agents on W indows machines will display pop-up alert dialogs when events occur . On Linux machines, a message will be broadcast to all connected console pr ocesses using the ’wall’ command. Yo u can adjust the agent general settings with the following steps: 1.
to each remote system. Use the Notification Manager fr om the agent console to add systems to the agent destination list. v The agent can notify users by email when events occur on the local system. Use the Email Notification Manager to add recipients to the email notification list.
Modify user Help → Information about this window V iew context-sensitive information for the curr ent window . Search Searches for one or mor e specified words in ServeRAID Manager Assist and displays a list of topics that include the words. Contents Presents the ServeRAID Manager Assist contents.
Deleting a user in the Security Manager Use this action to revoke access to the management stations for a selected user . 1. Click the user that you want to delete from the security list. 2. Click (Delete user). 3. Click Ye s to confirm. The ServeRAID Manager deletes the user from the security list.
Search Searches for one or mor e specified words in ServeRAID Manager Assist and displays a list of topics that include the words. Contents Presents the ServeRAID Manager Assist contents. Yo u can use the contents to acquaint yourself with ServeRAID Manager Assist topics.
3. Click Ye s to confirm. The SMNP T rap Manager deletes the system from the SNMP traps list. More information v Using the SNMP T rap Manager v Adding a system to the SNMP traps list v Modifying syste.
2. Right-click either Change BIOS-compatibility mapping → Extended either or Change BIOS-compatibility mapping → Limited . 3. Click Ye s to confirm the setting. Updating BIOS and firmware code Before configuring the contr oller , you must have the latest BIOS and firmware code installed on your server .
Chapter 5. T roubleshooting ServeRAID Manager Could not copy the configuration from the drives: controller [number] Explanation: v There is no configuration on any of the physical drives that are attached to the controller . v There are no physical drives attached to the contr oller .
Could not unblock logical drive [number]: controller [number] Explanation: The specified logical drive could not be unblocked because of one of the following: v The rebuild operation was not completed successfully . v A hardware err or occurred. Action: V erify that the rebuild operation was completed successfully .
Could not delete all of the arrays: controller [number] Explanation: A hardwar e error occurr ed. Action: Delete the arrays by using Restore to factory-default settings. If the problem persists, contact your service r epresentative. Could not delete logical drive: controller [number], logical drive [number] Explanation: A hardwar e error occurr ed.
Action: V erify that the specified logical drive is not offline or critical (that is, one physical drive that is offline in a RAID level-1, 1E, 5, 5E, 10, 1E0, or 50 logical drive).
3. Retry the command. 4. If the command still fails, restart the server and retry the command. Could not delete the hot-spare drive: controller [number], < drive location> Could not delete the s.
3. Retry the command. 4. If the command still fails, restart the server and retry the command. 5. If the problem persists, contact your service r epresentative.
Action: v If the controller status displays ″ Not responding, ″ complete the following steps: 1. V erify that the controller , cables, and physical drives are installed properly . 2. V erify that there is power to the physical drives. 3. Restart the server .
Migration [logical-drive migration type] failed: controller [number], logical drive [number] Explanation: A hardwar e error occurr ed. Action: Determine if one or more physical drives that ar e part of the specified logical drive have failed. If such a failure has occurr ed, restor e the data from a tape backup.
defunct drive: controller [number], < drive location> Explanation: A hardwar e error occurr ed. Action: v If the specified physical drive is part of an array , refer to the event pertaining to the logical drives in that array for additional information.
stored in any RAID level-0 logical drives in that array . The data in the RAID level-0 logical drives is blocked when the ServeRAID controller detects that the array is valid, but the data might be damaged. Action: Restore the data fr om tape. Could not communicate with controller: controller [number] Explanation: A hardwar e error occurr ed.
v Any system that is accessing this system remotely must have the port number changed to match the value you type. On the remote system, you can change this value in the Add Remote System window . v Any system that contains this system in its Notification list must change the port number to the new port number .
Unable to connect to the remote system Explanation: The ServeRAID Manager could not communicate with the ServeRAID Manager agent on the remote system. Action: 1.
Hot spare is too small for use by at least one array . None of the logical drives in the specified array support hot-spare drives. At least one array is too large to use the hot spare drive [number].
Action: 1. V erify that the controller , cables, and physical drives are installed properly . 2. V erify that there is power to the physical drives. 3. Retry the command. 4. If the command still fails, restart the server and retry the command. 5. If the problem persists, contact your service r epresentative.
2. Click Actions → Synchronize . [Number] ready drives still available. Explanation: Yo u have r eady drives still available for configuration. Action: Yo u can configur e these drives as new arrays, add them to other new arrays, or define them as hot-spare drives.
a. The remote system is on. b. The program using the ServeRAID Manager agent as a plug-in is installed on the remote system. c. Both the local and remote systems are connected to the network. d. TCP/IP networking support is configured on both the local and remote systems.
v If the network is unreachable, the ServeRAID Manager starts in local-only mode. An additional event is displayed in the event viewer indicating that the network is unreachable. v If the port number is in use on the local system, the ServeRAID Manager starts in local-only mode.
v Yo u can verify the port number on the remote system by going to the ServeRAID Manager running on that system and doing the following: a. Click Agent actions → Configure . b. Click the General settings tab. c. V erify the value for the port number .
Failed to connect to host name [ID] due to incompatible versions [Local=id Remote=id]. Explanation: The local and remote versions of the ServeRAID Manager ar e incompatible versions. Action: Upgrade the older version of the ServeRAID Manager to the newer version.
FlashCopy with backup failed: controller [number], logical drive [number] Explanation: The FlashCopy failed because a hardwar e error occurr ed. The specified logical drive might be offline. Action: If the source logical drive is of fline, replace the failed physical drives and r estore the data from tape backup.
3. Retry the command. 4. If the command still fails, restart the server and retry the command. Possible non-warranted physical drive found: controller [number], < device location> Explanation: The ServeRAID Manager has detected that the specified physical drive might not be a qualified and warranted part.
Could not change the rebuild rate: controller [number], < device location> Explanation: A hardwar e error occurr ed. Action: 1. V erify that the controller , cables, and physical drives are installed properly . 2. V erify that there is power to the physical drives.
Action: 1. V erify that the controller , cables, and physical drives are installed properly . 2. V erify that there is power to the physical drives. 3. Retry the command. 4. If the command still fails, restart the server and retry the command. 5. If the problem persists, contact your service repr esentative.
Action: 1. V erify that the controller , cables, and physical drives are installed properly . 2. V erify that there is power to the physical drives. 3. Retry the command. 4. If the command still fails, restart the server and retry the command. 5. If the problem persists, contact your service repr esentative.
Could not copy the configuration from the non-shared logical drives (merge group [number]): controller [number] Explanation: A hardwar e error occurr ed. Action: 1. Delete the arrays by using Restore to factory-default settings. 2. Set the controller name, the partner controller name, and the SCSI initiator IDs.
Action: 1. V erify that the controller , cables, and physical drives are installed properly . 2. V erify that there is power to the physical drives. 3. Retry the command. 4. If the command still fails, restart the server and retry the command. 5. If the problem persists, contact your service repr esentative.
Action: V erify that the fans in the enclosure device ar e installed properly and working. If they are, complete the following steps: 1. V erify that the controller , cables, and physical drives are installed properly . 2. Retry the command. 3. If the command still fails, restart the server and retry the command.
Expansion failed: controller [number], logical drive [number] Explanation: A hardwar e error occurr ed. Action: Determine if one or more physical drives that ar e part of the specified logical drive have failed. If such a failure has occurr ed, restor e the data from a tape backup.
While many conditions can produce a Bad Stripe T able entry , the most common cause is an error accessing one of the stripe units within a stripe of a critical logical drive. A single stripe unit failure is corr ectable and recoverable but two or mor e failures within the same r edundant RAID stripe are not.
Set drive to defunct: controller [number], < device location> Explanation: The specified physical drive reported an unr ecoverable media error . Action: Replace the specified physical drive.
3. Check for damaged, bent, or pushed pins on the following: v T ermination (for non-backplane systems) v Backplanes v Physical drives v Controller If you cannot identify a connection problem, the r eplacement order for parts is the following: 1. T ermination (for non-backplane systems) 2.
Before r eplacing a physical drive or controller , verify that it is updated with the latest firmware (micr ocode) and that they still fail. Note: If multiple physical drives ar e marked defunct within the same time period, check the cables and backplanes.
Before r eplacing a physical drive or controller , verify that it is updated with the latest firmware (micr ocode) and that they still fail. Note: If multiple physical drives ar e marked defunct within the same time period, check the cables and backplanes.
Set drive to defunct: controller [number], < device location> Explanation: A user used the operating-system utilities to mark the specified physical drive defunct.
3. Check for damaged, bent, or pushed pins on the following: v T ermination (for non-backplane systems) v Backplanes v Physical drives v Controller If you cannot identify a connection problem, the r eplacement order for parts is the following: 1. T ermination (for non-backplane systems) 2.
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Appendix A. Accessibility features for IBM Director Accessibility features help users who have a physical disability , such as restricted mobility or limited vision, to use information technology products successfully . Accessibility features The following list includes the major accessibility features in IBM Dir ector .
T able 7. Keyboard shortcuts for scroll panes (continued) Action Keyboard shortcut Move left or right. Left arrow or right arrow . Navigate to the beginning or end of data. Ctrl+Home or Ctrl+End Navigate up or down one block. PgUp or PgDn Navigate to the left or right.
T able 11 . Keyboard shortcuts for internal frames Action Keyboard shortcut Open or restor e the frame. Ctrl+F5, Alt+F5, or Enter Close the frame. Ctrl+F4 or Alt+F5 Move the frame. Ctrl+F7 or Alt+F7 Resize the frame. Ctrl+F8 or Alt+F8 Minimize the frame size.
T able 14. Keyboard shortcuts for menu items (continued) Action Keyboard shortcut Activate an item. Enter , space bar , or Alt+Character accelerator key (if defined) Display a submenu.
T able 20. Keyboard shortcuts for text fields Action Keyboard shortcut Navigate into the text field Alt+Character accelerator key (if defined). Navigate forward out of the text field. Ta b Navigate backward out of the text field. Shift+T ab Navigate to the previous or next character .
T able 21. Keyboard shortcuts for text panes (continued) Action Keyboard shortcut Navigate to the next or previous HTML link or other element which can receive the focus. Ctrl+T or Ctrl+Shift+T Navigate out of a focusable element that accepts a tab. Ctrl+T ab or Ctrl+Shift+T ab Activate a hyperlink.
IBM and accessibility See the IBM Accessibility Center for more information about the commitment that IBM has to accessibility . Appendix A. Accessibility features for IBM Dir ector 259.
260 ServeRAID Manager Installation and User's Guide.
Appendix B. Glossary A alien array A partially configured array , usually created as a result of an err or during the array creation pr ocess, such as a power failure. array Tw o or mor e physical drives combined for increased capacity , speed, or fault tolerance.
v A RAID level-1 logical drive v A RAID level-1E logical drive v A RAID level-5 llogical drive If a physical drive in such an array fails, the RAID level-0 logical drives enter the offline state, while the other logical drives enter the critical state.
critical The state of a RAID level-1, level-1E, level-5, level-5E, level-5EE, level-10, level-1E0, or level-50 logical drive that contains a defunct drive. A RAID level-6 or level-60 logical drive with two defunct drives is also in the critical state.
F fault tolerance The ability of a computer system to operate correctly even though one or mor e of its component parts are malfunctioning. firmware Proprietary code that is usually deliver ed as microcode as part of an operating system.
hot-pluggable Pertaining to a system in which components can be added while the system is running. hot-spare drive A physical drive that is defined for automatic use when a similar drive fails.
L logical drive A grouping of physical drives that the operating system r ecognizes as a single drive. logical-drive migration To add or remove physical drives from an existing array , to change RAID levels, change logical-drive size, or effect an incr ease in free space.
Notification Manager A tool used to notify remote systems of events, pr oblems, and configuration changes occurring on a local system. O offline A logical drive state in which the logical drive is inaccessible. okay A logical drive state in which the logical drive is functional.
preferred owner In a dual controller enclosur e, the controller to which an array is originally assigned. If the preferr ed owner fails (due to a hardwar e problem, for example), the array automatically moves to the other controller (fail over). The ServeRAID Manager allows you to restor e the array to its preferr ed owner with fail back.
RAID level-5 A RAID level that uses data striping and block interweaving to distribute data across thr ee or more physical drives. It pr ovides full data protection and performance acceleration, although only 67-94% of physical drive storage capacity can be used.
read-ahead cache mode - Disabled An option of the read-ahead cache mode. When the r ead-ahead cache mode is disabled, the ServeRAID controller transfers data fr om the logical drive to its local cache in increments equal to the system I/O r equest size.
SCSI See small computer system interface. SCSI initiator ID In a failover or clustering environment, the ID assigned to a SCSI contr oller . Each ServeRAID controller and its partner must have dif ferent SCSI initiator IDS; one must be 6 and the other 7.
stripes The collection of stripe units, from the first to last drive of the array . sub-logical drive In a RAID level-x0 configuration, a logical drive contained within each array of the spanned array . A sub-logical drive can be RAID level-0, level-1, level-1E, or level 5.
storage device. This increases performance, but, if a battery-backup cache is not used, increases the risk of data loss in the event of a power failur e.
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Appendix C. Notices This information was developed for products and services of fered in the U.S.A. IBM may not offer the pr oducts, services, or features discussed in this document in other countries. Consult your local IBM repr esentative for information on the products and services curr ently available in your area.
IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Licensees of this program who wish to have information about it .
BladeCenter Cloudscape DB2 DB2 Universal Database DirMaint DS4000 Electronic Service Agent Enterprise Storage Server eServer eServer logo FlashCopy HiperSockets i5/OS IBM IBM logo ibm.
T ivoli Management Envir onment T otalStorage V irtualization Engine W ake on LAN xSeries z/VM zSeries Intel, Itanium, and Pentium are trademarks of Intel Corporation in the United States, other countries, or both. Java and all Java-based trademarks are trademarks or r egistered trademarks of Sun Microsystems, Inc.
Glossary Glossary This glossary includes terms and definitions from: v The American National Dictionary for Information Systems , ANSI X3.172-1990, copyright 1990 by the American National Standards Institute (ANSI). Copies may be purchased fr om the American National Standards Institute, 1430 Broadway , New Y ork, New Y ork 10018.
experiences a catastrophic failur e, such as an operating-system failure. alert-forwarding profile A profile that specifies wher e remote alerts for the service processor should be sent.
provides general interactive time sharing, problem solving, and pr ogram development capabilities. D Data Encryption Standard (DES) A cryptographic algorithm designed to encrypt and decrypt data using a private key . database server The server on which the database application and database are installed.
file-distribution server In the Software Distribution task, an intermediate server that is used to distribute a software package when the redir ected-distribution method is used. forecast A function that can provide a pr ediction of future performance of a managed system using past data collected on that managed system.
in-band communication See interprocess communication . initial program load (IPL) The process that loads the system programs fr om the system auxiliary storage, checks the system hardwar e, and prepar es the system for user operations. integrated system management processor (ISMP) A service processor built into some System x servers.
servers and all I/O modules, multiplexes the keyboard/video/mouse (KVM), and monitors critical information about the chassis and blade servers. management server The server on which IBM Director Server is installed.
key . The private key is kept on the user’s system and is protected by a passwor d. 2) The secret half of a cryptographic key pair that is used with a public key algorithm. Private keys are typically used to digitally sign data and to decrypt data that has been encrypted with the corresponding public key .
in a way that is designed to prevent eavesdropping, tampering, and message forgery . server complex In z/VM Center , a configuration profile for Linux guest systems that includes both Linux and z/VM aspects. A server complex can define network settings, Linux configuration scripts, disk access, and VM Resource Manager (VMRM) performance goals.
support the retrieval of management data requir ed by the WfM specification. To ru n IBM Director Agent, a system must support SMBIOS, version 2.2 or later . T target system A managed system on which an IBM Director task is performed. time to live (TTL) A technique used by best-effort delivery protocols to inhibit endlessly looping packets.
Model (CIM) to enable network administrators to access and share management information. WMI See Windows Management Instrumentation . WMI Query Language (WQL) A subset of the Structur ed Query Language with minor semantic changes to support W indows Management Instrumentation.
Index A accessibility 253 features 253 keyboard 253 shortcut keys 253 alerts displaying hardwar e status 2 ASM processor accessing through IBM Dir ector Console 2 B BladeCenter documentation xi books .
R Redbooks xi related information xi Remote Supervisor Adapter documentation xi request access 2 right-click, in IBM Director Console 6 S Scheduler icon 2 secured system 2 serial ATA controllers with .
Readers’ Comments — W e’d Like to Hear from Yo u IBM Systems ServeRAID Manager Installation and User's Guide V ersion 8.30 Overall, how satisfied are you with the information in this book? .
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An important point after buying a device IBM Version 8.30 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought IBM Version 8.30 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data IBM Version 8.30 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, IBM Version 8.30 you will learn all the available features of the product, as well as information on its operation. The information that you get IBM Version 8.30 will certainly help you make a decision on the purchase.
If you already are a holder of IBM Version 8.30, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime IBM Version 8.30.
However, one of the most important roles played by the user manual is to help in solving problems with IBM Version 8.30. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device IBM Version 8.30 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
