Instruction/ maintenance manual of the product MICRO TOWER 2169 IBM
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i Hardware Maintenance Manual for Service Level A For Micro Tower Models Machine Type 2169 European Market Only.
ii First Edition ( July 2000 ) The following paragraph does not apply to any state or country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDE.
1 Contents Notices ................................................................................ 4 Voltage Supply Switch Settings .......................................... 3 Safety Information ......................................................
2 Repairing Information ....................................................... 110 Removals and Replacements of machine type ................. 111 Identifying the Parts of the System Unit .............................. 112 Top Cover .................
3 Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used.
4 Safety Information DANGER To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. To avoid shock hazard: q The power cord must be connected to a properly wired and earthed receptacle.
5 To Connect 1. Turn Everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to receptacles. 4. Attach power cord(s) to outlet. 5. Turn device ON To Disconnect 1. Turn Everything OFF. 2. First, remove power cord(s) from outlet 3.
6 Caution: When replacing the battery, use only IBM Part Number 36L9077 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
7 DANGER Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. ≥ ≥ 32 Kg ≥ ≥ 55Kg (70.
8 PERIGO Para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. Para evitar choques elétricos: q O cabo de alimentação deve ser conectado a um receptáculo corretamente instalado e aterrado.
9 Para Conectar 1. DESLIGUE tudo. 2. Conecte primeiro todos os cabos nos dispositivos. 3. Conecte os cabos de sinal nos receptáculos. 4. Conecte o(s) cabo(s) de alimentação nas tomadas. 5. LIGUE o dispositivo. Para Desconectar 1. DESLIGUE tudo. 2. Remova primeiro o(s) cabo(s) de alimentação das tomadas.
10 cuidado: Ao substituir a bateria, utilize apenas o Número de Peça IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se seu sistema possuir um módulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de módulo, produzido pelo mesmo fabricante.
11 PERIGO Algumas unidades de CD-ROM contém um diodo de laser da Classe 3A ou da Classe 3B. Observe o seguinte. Radiação de laser quando aberto. Não olhe diretamente para o feixe de laser, não olhe diretamente com instrumentos óticos, e evite exposição direta ao raio.
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17 DANGER Pour éviter tout risque de choc électrique, ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
18 attention: Remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
19 DANGER Certaines unités de CD-ROM contiennent une diode laser de classe 3A ou 3B. Prenez connaissance des informations suivantes : Rayonnement laser lorsque le carter est ouvert. Évitez de regarder fixement le faisceau ou de l'observer à l'aide d'instruments optiques.
20 Le courant électrique circulant dans les câbles de communication et les cordons téléphoniques et d'alimentation peut être dangereux. Pour votre sécurité et celle de l'équipement, .
21 Kabel anschließen 1. Alle Geräte ausschalten und Netzstecker ziehen. 2. Zuerst alle Kabel an Einheiten anschließen. 3. Signalkabel an Anschlußbuchsen anschließen. 4. Netzstecker an Steckdose anschließen. 5. Gerät einschalten. Kabel lösen 1.
22 achtung: Wenn ein CD-ROM-Laufwerk installiert ist, beachten Sie folgendes. Steuer- und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann gefährliche Laserstrahlung auftreten. Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher Laserstrahlung führen.
23 VORSICHT Manche CD-ROM-Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B. Die nachfolgend aufgeführten Punkte beachten. Laserstrahlung bei geöffneter Tür. Niemals direkt in den Laserstrahl sehen, nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden.
24 PERICOLO Per evitare il pericolo di scosse elettriche durante i temporali, non collegare o scollegare cavi, non effettuare l'installazione, la manutenzione o la riconfigurazione di questo prodotto.
25 ATTENZIONE: Quando si sostituisce la batteria, utilizzare solo una batteria IBM o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
26 PERICOLO Alcune unità CD-ROM contengono all'interno un diodo laser di Classe 3A o Classe 3B. Prestare attenzione a quanto segue: Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici ed evitare l'esposizione diretta al fascio.
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30 PELIGRO Para evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve a cabo ninguna operación de instalación, de mantenimiento o de reconfiguración de este producto durante una tormenta eléctrica.
31 caution: Al cambiar la batería, utilice únicamente la batería IBM Número de pieza 33F8354 o un tipo de batería equivalente recomendado por el fabricante. Si el sistema tiene un módulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante.
32 PELIGRO Algunas unidades de CD-ROM tienen incorporado un diodo de láser de Clase 3A o de Clase 3B Tenga en cuenta la siguiente información. Cuando la unidad está abierta se generan emisiones de rayos láser. No dirija la mirada al haz, no lo observe directamente con instrumentos ópticos y evite la exposición directa.
33 Laser Compliance Statement The CD/DVD-ROM drive in the computer is a laser product. The CD/DVD-ROM drive's classification label (sample shown below) is located on the drive. CLASS 1 LASER PRODUCT APPAREIL A LASER CLASSE 1 LASER KLASSE 1 LUOKAN 1 LASERLAITE PRODUIT LASER CATEGORIE 1 The CD/DVD-ROM drive is certified in the U.
34 Trademarks The following are trademarks of the IBM Corporation in the United States or other countries or both: Operating System/2 OS/2 AT Personal System/2 HelpCenter PS/1 IBM PS/2 Intel, Pentium, MMX, EtherExpress, and LANDesk are trademarks or registered trademarks of Intel Corporation.
35 Preface This manual contains service information for the Service Level A (SL-A) model of the IBM Personal Computer, European market only. This manual is intended to be used as a stand-alone document to service Machine type 2169 product.
36 General Information General Information .......................................................... 36 Introduction .......................................................................... 37 Product Overview ......................................
37 Introduction This chapter gives a general overview of the Machine Type 2169, describes the standard and optional features, and details functional and environmental specifications. 2169 is a Micro Tower type product Product Overview The machine type mentioned above contains two PCI slots and the system board supports the Intel Celeron processor.
38 • Mouse port (6-pin PS/2 mini-din connector) • Two USB ports • Microphone-in jack • Line-out jack • Line-in jack Diskette Drive • AT-type • 3.5-in. 1.44MB • Hard Disk Drive 3.5-in., 1-in. height IDE AT drive. • 512 KB cache buffer in hard disk drive.
39 − Windows 98 power utility timer elapses − System sleep timer elapses Power Supply • 150-watt switchable high/low voltage power supply. • Standard SFX power supply with +5V and +3.3V standby power Internal Cabling • 40-pin ribbon cable for CD-ROM and ATA-66 cable for hard disk drive.
40 Hardware Interfaces The following peripheral interfaces for adapters, options, and drives are supported in the system unit. Table 1- 1 System Board Hardware Interfaces Item Interface Expansion slot for I/O adapter cards Two PCI (peripheral component interconnect) v2.
41 Table 1- 1 System Board Hardware Interfaces Item Interface USB USB controller integrated in core logic chip set..
42 Flash (BIOS) Update Procedure NOTE: This system does not deny acces tot he BIOS Setup Utility. The flash update procedure does not change the model number and serial number information in BIOS. 1. Prepare a bootable DOS diskette with AWD753.EXE and VXXYYZZ.
43 BIOS-contained Model Number and Serial Number The model number and serial number information is stored in BIOS ROM and displayed in the “Model Information” of BIOS Setup main menu.
44 BIOS Setup Utility The Setup Utility lets you review and change important information about the computer and its hardware. Working with the Setup Menus Starting the Setup Utility Follow these steps to enter Setup when the computer is off: 1. Turn on your monitor.
45 The following table lists specific keys on the keyboard that will help you move through the Setup menus: Keys Function Down- or up-arrow key Use these arrow keys to highlight an option on the menu.
46 Standard CMOS Features Option This option displays a table of items which defines basic information about your system. Date and Time The Date and Time items show the current date and time held by your computer.
47 Video Default: EGA/VGA This item defines the video mode of the system. This System Board has a built-in VGA graphics system so you must leave this item at the default value. Halt On De fault: All But Keyboard This item defines the operation of the system POST (Power On Self Test) routine.
48 First/Second/Third Boot Device Default: Floppy/CD- ROM/HDD-0 Use these three items to select the priority and order of the devices that your system will search for an operating system at start-up time.
49 acceleration begins. Typematic Rate (Chars/Sec) Default: 6 If the item Typematic Rate Setting is enabled, you can use this item to define how many characters per second are generated by a held-down key.
50 Advanced Chipset Features Option This option displays a table of items that define critical timing parameters of the System Board components including the memory, and the system logic. Generally, you should leave the items on this page at their default values unless you are very familiar with the technical specifications of your system hardware.
51 Integrated Peripherals Option This option displays a list of items that defines the operation of some peripheral components on the system’s input/output ports.
52 Enable this item if you are using a keyboard connected through the USB Port. Ensure the USB controller is enabled. Init Display First Default: PCI Slot Use this item to define if your graphics adapter is installed in one of the PCI slots or select Onboard if you have a graphics system integrated on the System Board.
53 This item lets you disable the built-in parallel port, or enable it by assigning an I/O address and an Interrupt Request Line (IRQ). Parallel Port Mode Default: ECP ECP Mode Use DMA Default: 3 This item defines the operation of the parallel port.
54 Power Management Setup Option This option displays items that let you control the system power management. Operating systems take care of much of the power management.
55 Suspend Type Default: Stop Grant If this item is set to the default "Stop Grant", the CPU will go into the Idle Mode. MODEM Use IRQ Default: 3 If you want an incoming call on a modem to automatically resume the system from a power-saving mode, use this item to specify the interrupt request line (IRQ) that is used by the modem.
56 CPU Thermal Limit Default: NA Board Thermal Limit Default: NA These two items can be used to set threshold temperatures for the CPU and the mainboard. If the temperatures are exceeded, the system uses power management to reduce the temperatures. CPU Thermal-Throttling Default: 50.
57 If you encounter a problem with Standby Mode S3, set this option to S1 and check to see if updated device drivers that support Standby Mode S3 are available for your adapters.
58 PNP/PCI Configuration Option This option displays a table of items that configures how PNP (Plug and Play) and PCI expansion cards operate in your system. Reset Configuration Data Default: Disabled If you enable this item and restart the system, any PNP configuration data stored in the BIOS setup is cleared from memory.
59 PCI Health Status Option On mainboards which support hardware monitoring, this item lets you monitor the parameters for critical voltages, critical temperatures, and fan speeds. If this option is active on your system, we recommend that you accept the default values.
60 Load Optimized Defaults Option This option opens a dialog box that lets you load optimized defaults for all appropriate items in the whole setup utility. From the main menu, highlight the option Load Optimized Settings, then press Enter . A dialog box appears confirming you want to load the default settings.
61 Set Supervisor and User Passwords These items can be used to install a password. A Supervisor password takes precedence over a User password, and the Supervisor can limit the activities of a User.To install a password, follow these steps: 1. Highlight the item Set Supervisor/User password on the main menu and press Enter .
62 Erasing a lost or forgotten password (clearing CMOS) To erase a forgotten password, or clear a corrupted CMOS: 1. Turn off the computer and all attached devices. 2. Unplug the power cord. 3. Remove the cover. See “Removing the cover” on page 114.
63 Specifications Dimensions (width x depth x height): • System unit: For machine type 2169: − 380 (h) x 196 9w) x 360 (d) Weight : • System unit: For machine type 2169: − 7.
64 Operating Requirements All machines require two power inputs: one on the system unit and one on the monitor display. The system unit comes with a voltage selector switch, allowing selection of either 115 V ac or 230 V ac.
65 Special Tools The following special tool is required to service this system when running the diagnostics program (PC-Doctor): • Wrap plug, P/N 72X854.
66 CheckProcedures Check Procedures ............................................................. 66 Introduction .......................................................................... 67 Start .....................................................
67 Introduction This chapter contains the check procedures used to diagnose the causes of product failures. The diagnostic information consists of: Start: This is the starting point for any diagnostic action. Based on high-level symptoms, the check procedure directs you to more detailed procedures to help resolve machine failures.
68 Start This is the entry point for all check procedures. The check procedures use failure symptoms, Power-On Self Test (POST) error codes, or beeps to help determine the defective field replaceable unit (FRU). Follow the suggested check procedures or use the diagnostics diskette to determine the problem FRU.
69 range of diagnostic utilities to determine the operating condi- tion of the computer’s hardware components. The diagnostic program includes the following: • PC-Doctor’s Diagnostic Software Th.
70 If a newly replaced FRU does not correct the problem: If you have reached this point of the check procedures and were instructed to replace a FRU but doing so did not correct the problem, reinstall the original FRU and go through " Start " again.
71 q Make sure that the monitor refresh rate is correct. q Note any symptoms, messages, error codes, or beeps. q Make sure that there are no diskettes or CDs in the drives. 002 - DOES A N IBM LOGO SCREEN APPEAR? (YES, READ AHEAD. NO, GO TO STEP 004.) q Insert the diagnostics diskette in the diskette drive.
72 005 - q If the keyboard responds incorrectly, go to " Keyboard " on page 96 . 006 - DOES THE SYST EM CONFIGURATION REPORT CORRECTLY IDENTIFY THE DEVICES INSTALLED IN SYSTEM? (YES, READ AHEAD. NO, GO TO STEP 007.) q Select Diagnostics from the diagnostics program menu.
73 008 - DOES THE DIAGNO STICS FINISH WITHOUT ANY ERRORS? (YES, READ AHEAD. NO, GO TO STEP 009.) q If the Diagnostics All Tests did not detect a failure but the system still indicates a failure: q Check all adapter card jumper settings. q Check all adapter cards switch settings.
74 Index of Symptoms, Messages, Error Codes, or Beeps How to Use Error Messages: Use the messages, error codes, and beeps combinations that occur to diagnose failures. If more than one failure occurs, diagnose from the first failure that appears. The cause of the first failure can result in false messages, error codes, or beeps.
75 NOTES: If an error message and incorrect audio response occur, diagnose the error message first. If you cannot run the diagnostics program tests but did receive a POST error code, diagnose the POST error message. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List” in page 79 .
76 Table 2- 1 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Messages, beeps Action/FRU NOTE: To diagnose a problem, first find the BIOS error messages, codes, or beeps in left column. If directed to a check procedure, replace the FRU indicated in the check procedure.
77 Table 2- 1 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Messages, beeps Action/FRU NOTE: To diagnose a problem, first find the BIOS error messages, codes, or beeps in left column. If directed to a check procedure, replace the FRU indicated in the check procedure.
78 Table 2- 2 BIOS Error Codes, Messages, and Beeps List BIOS Error Codes, Messages, beeps Action/FRU NOTE: To diagnose a problem, first find the BIOS error messages, codes, or beeps in left column. If directed to a check procedure, replace the FRU indicated in the check procedure.
79 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
80 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
81 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
82 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
83 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
84 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
85 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
86 Table 2- 3 Error Symptoms List Error Symptoms Action/FRU NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.
87 Tr oubleshooting Failing Parts or Assemblies: The check procedures generally help you trace a problem to one part or assembly. The last step of the specific check procedure you are using indicates that a part or assembly is failing. You should inspect the part or assembly before you decide to replace it.
88 Factory-Installed Storage Devices Use this check procedure to test any factory-installed drives. ATTENTION: The customer may have customized settings in the Setup Utility (other than default settings) on the computer you are servicing. Running the Setup Utility might alter those settings.
89 004 - IF THE NUMBER OF DISKETTE, HARD DISK , OR CD-ROM DRIVE IS NOT CORRECT, READ AHEAD; OR GO TO STEP 005. q Check the cable installation of all disk drives. q Diskette drive should be connected to the system board Floppy connector . (Please refer to the connectors and functions illustrated in chapter 5.
90 q If an error or other symptom appears, go to “ Index of Symptoms, Messages, Error Codes, or Beeps ” on page 74 . q If no error can be detected or the symptom is intermittent, go to “ Undetermined Problems ” on page 104 .
91 Factory-Installed Modem Card 001 - START q Power off the system unit. q In Windows 98 Device Manager, make sure that the modem is not configured with a conflicting COM port and IRQ setting. q Make sure that the communication software is configured with the correct COM and IRQ settings ( s ame as COM port and IRQ as the modem).
92 004 - CAN THE MODEM DIAL OUT AND CONNECT TO ANY BBS SUCCESSFULLY? (YES, READ AHEAD. NO, GO TO STEP 005.) q The modem adapter functions normally. q End. 005 - q Make sure that Windows 98 is properly installed, then power off the system unit. q Plug the modem adapter card into a different PCI slot.
93 Audio (Not Supported by Diagnostics Program) NOTE: Audio tests for the sound card cannot be carried out in the PC Doctor DOS diagnostics program. It is, however, possible to carry out a dial tone test for the modem. While performing this check, you may need to enter and exit Microsoft Windows 98 several times.
94 004 - q Perform the following under Windows 98. NOTE: If an operating system other than Microsoft Windows 98 is installed, the program screens and icons may differ from these instructions. 1. Start Microsoft Windows 98. 2. Select the Start icon. 3.
95 CD-ROM Drive 001 - START q Insert the diagnostics diskette into the diskette drive and make sure that there is no CD in the CD-ROM drive. q Select Interactive Tests menu, then select and execute CD-ROM Test . 002 - DO YOU SE E A MESSAGE “NO CD-ROM DRIVE OR MSCDEX DEVICE DRIVER INSTALLED.
96 q Power on the system unit. q Take note of any messages, error codes, or symptoms. 002 - DO YOU RECEIVE POST MEMORY ERROR MESSAGE? (YES, READ AHEAD. NO, GO TO STEP 003) q Enter BIOS Setup Utility then reboot the system. Take note of any messages, error codes, or symptoms.
97 003 - DOES THE KEYBO ARD FUNCTION CORRECTLY? (YES, READ AHEAD. NO, GO TO STEP 004.) q Keyboard is functioning normally. q End. 004 - ARE THERE ANY STUCK KEYS OR ANY GRIME IN THE GAP OF KEYCAPS? (YES, READ AHEAD. NO, GO TO STEP 005.) q Power off the system unit.
98 q Test right (left) button and check if right (left) button works. 004 - DOES THE MOUSE BUTTON WORK? (YES, READ AHEAD. NO, GO TO STEP 007) q Test mouse cursor movement. 005 - DOES THE MOUSE MOVE SMOOTHLY AND KEEP X AND Y COORDINATES CHANGED? (YES, READ AHEAD.
99 Power Supply 001 - START q Power off the system unit. q Check the power cord for continuity. Replace if necessary. q Check for the correct line voltage from the power outlet, and verify that the voltage selector switch is set to the correct voltage.
100 1 11 10 20 Power Supply Connectors (Bottom View) Hard Drive or CD-ROM End of Power C able 3.5-In. Diskette Drive End of Power Cable.
101 006 - ARE THE VOLTA GES CORRECT AND DOES THE FAN RUN? (YES, READ AHEAD. NO, GO TO STEP 009) q The power supply is working normally. q If you suspect the on/off switch cable assembly, see Step 003. q If the fan continues to run when all connectors are plugged back in, go to “ Undetermined Problems ” on page 104 .
102 Monitor First, set the system to VGA mode. To do this in Windows 98, press the F8 function key during startup. Safe mode (VGA) will be set for Windows 98.
103 002 - IS THE SCREEN READABLE? (YES, READ AHEAD. NO, GO TO STEP 004) NOTE: If the screen shows a blinking cursor with no memory count running, answer this question "No". q Select Interactive Tests from the Main Menu. q Select and execute Video test from the menu.
104 Undetermined Problems If an error code is present, go to “ Index of Symptoms, Messages, Error Codes, or Beeps ” on page 74 . If no error code is present, continue with this check. Check the power supply voltages (see “ Power Supply Cable Connector Specifications " on page 129 ).
105 Diagnostic Aids Diagnostic Aids .................................................................. 105 Introduction .......................................................................... 106 Power-On Self Test .................................
106 Introduction This section explains the diagnostic aids, power-on self test (POST) and diagnostics program (PC-Doctor), that are available for troubleshooting problems on the system. Power-On Self Test Each time you power-on the system, the power-on self test (POST) is initiated.
107 4. If no keyboard keys are pressed, and if POST is completed without errors, the system will then proceed with the loading of DOS or other operating system from diskette drive A or a hard disk drive or CD-ROM drive, depending on the options selected in the Setup Utility.
108 3. Turn off your computer. If the computer will not turn off after you hold down the power button for at least four seconds, unplug the power cord and wait a few seconds before reconnecting it. 4. Turn on your computer. 5. W ait for the prompt, To start the Product Recovery program, press F11 .
109 Hardware Info • Onboard Ethernet • USB Port • System Configuration • Memory Contents • IRQ and DMA Use • Device Drivers • COM and LPT Ports • Physical Disk Drives • Logical Disk .
110 Repair Information Repairing Information ....................................................... 110 Removals and Replacements of machine type ................. 111 Identifying the Parts of the System Unit .............................. 112 Top Cover .
111 Removals and Replacements of machine type 2169 BEFORE REMOVING ANY FRU, POWER-OFF THE COMPUTER UNPLUG ALL POWER CORDS FROM ELECTRICAL OUTLETS, THEN DISCONNECT ANY INTERCONNECTING CABLES. ATTENTION: The System board, processors, adapter cards, DIMMs, and upgrade processors can be damaged by electrostatic discharge.
112 Identifying the Parts of the System Unit This computer system has 4 bays, each bay may have a factory-installed drive in it. The devices are 3.5” Diskette, 40X CD-ROM drive (some models only) and 5.0 GB hard disk (some models may have hard disk of 7.
113 1. CD-ROM Drive This machine has a factory-installed 40 X CDROM drive. 2. Power Supply 150Watt power supply 3. Diskette Drive This machine has a factory-installed 3.5” 1.44MB Floppy drive. 4. Hard Disk Drive This machine has a factory-installed 3.
114 Top Cover To remove the top cover of this system unit: q Remove the 3 screws that secure the top cover at the back of the system unit. q Hold both sides of the system unit cover and push it backward about 25 mm. q Lift the top cover up to remove it completely.
115 Adapter Cards Installing Adapter Cards q Remove the screw that secures the adapter card retainer and slot cover. Then r emove the card retainer and slot cover. q Align and insert the adapter card into the adapter card connector. q Secure the card with the screw that you removed in the first step.
116 Removing Adapter Cards Follow these steps to remove an adapter card: q Position the system unit so that the card is accessible to you. q If the adapter card has cables, disconnect them. Be sure to take note of where the cable is connected. You will have to reconnect these cables when you reinstall the card.
117 Diskette Drive To remove the diskette drive: q Disconnect the power and signal cables from the back of the diskette and HDD drives. q Remove the single screw on the side of the cage q Remove the diskette mounting tray from the chassis as following illustration : q Slide the drive-mounting tray toward the rear of the computer and remove it.
118 CD-ROM Drive To remove CD-ROM Drive: q Disconnect the power, sound and signal cables from the CD-ROM. q Remove the four screws (two on each side) that hold the CD-ROM drive to the chassis. q Open the door on the front of the computer. q Slide the CD-ROM drive forward through the front opening and remove it.
119 Hard Disk Drive To remove or replace the hard disk drive: q Disconnect the power and signal cables from the back of the diskette and HDD drives. q Remove the single screw on the side of the cage q.
120 System Board To remove the system board from the system: q To remove the system board. You must remove the adapter cards first. q Disconnect the power cable, CD-ROM cable, Diskette Drive cable, Hard Disk Drive cable, audio cab l e, power switch cable and LED cable s from system board.
121 Power Supply This system has a 150-watt switching power supply. 1. To remove the power supply. You must remove the top cover first. 2. Disconnect the power cable from the riser board and all drives. 3. Remove the screws in the machine rear that secure the power supply.
122 Parts/Test Point Locations Parts/Test Point Locations ............................................... 122 Introduction .......................................................................... 123 System board Layout Power Supply Cable Connector Specifications .
123 Introduction This chapter contains system board layouts and jumper settings. It is useful when you are asked to measure voltages. Use this information to help you locate parts such as electronic boards, connectors, pin numbers, and test points.
124 Layout of system board of the machine type 2169 CASFAN1 CPUFAN1 DIMM1 DIMM2 JP2 FDD1 IDE2 IDE1 PANEL1 SIR1 WOM1 WOL1 JP1 J1 FP1 CD2 TV-Out/LCD Panel Riser Slot CD1 Socket-370 PCI1 PCI2 ATX1 COM2 L.
125 CD2 Auxiliary audio connector for CD- ROM/DVD drive FP1 Auxiliary microphone and speaker out J1 Chassis open detect connector J2 Connector for two-color LED JP1 Clear CMOS memory jumper JP2 Function disabled – not used JP3 Force system bus frequency to 100 MHz jumper *LED1 This red indicator turns on if your system is suspended to RAM.
126 t CPU FAN : CPU cooling FAN Power connector. Pin 1 nearest to cpu Pin No. Function 1 GND. 2 +12V 3 SENSE t CAS FAN: Power FAN Connector. Pin 3 nearest to cpu Pin No. Function 1 GND. 2 +12V 3 SENSE t JP1 : Clear CMOS. Pin 1 marked on pcb Pin No. Function 1-2 close Normal operation (Default).
127 PANEL1: PANEL CONNECTORS FOR SWITCHES AND INDICATORS The panel connector is used to implement the switches and indicators on your system case. Note: Only pins 15, 16 (Hard Disk Indicator) and pins 21, 22 (Power Switch) are used on 2169 standard models.
128 Replacing the system battery Follow these steps to replace the battery: 1. Place the blade of a small, flat-blade screwdriver under the edge of the retaining clip. 2. Turn the screwdriver one quarter turn, raising the clip while pressing down on the old battery to remove it.
129 Power Supply Cable Connector Specifications Refer to the following figures when checking for voltages on power supply cable connectors. When checking voltages, the power supply fan must be running.
130 Main Output Pin Assignment Table 5-7. Main Output Pin Assignment Pin Function Color 1 +3.3 V Orange 2 3.3 V Orange 3 COMMON BLACK 4 +5Vdc RED 5 COMMON BLACK 6 +5Vdc RED 7 COMMON BLACK 8 POWER GOOD GRAY 9 +5Vs PURPLE 10 +12Vdc YELLOW 11 3.3V Orange 12 -12Vdc BLUE 13 COMMON BLACK 14 P.
131 Hard Drive or CD-ROM Power Cable Connector 3.5-In. Diskette Drive Power Cable Connector.
132 Factory-Installed Modem Card Layout Factory-Installed Modem Card Layout Factory-Installed Modem Card Connector Functions Item Function Connect to… 1 Telephone line-out Some modem adapters may come without this jack.
133 3.5-In. Hard Disk Drive Jumper Locations & Settings 3.5-in Hard Disk (Quantum) Jumper Settings Locations Ba c k o f Dri v e (Quantum ) A T Interfa c e connecto r Defau l t Settin g Jump e r Sh.
134 CD-ROM Drive CD-ROM Front Panel NOTE: Position of CD-ROM switches and LEDs may vary from illustration. Item Description 1 Load / eject button 2 Headphone jack 3 Power-on / busy indicator, lights up in green color while disc is set in ready state; lights up and flashes in amber color during data read or seek operation.
135 CD-ROM Drive Rear Panel Connectors and Features R G G L AUDIO C S M S L A CABLE SELECT SLAVE MASTER 39 40 1 2 IDE INTERFACE 5V 12V G G DC INPUT 5 4 3 2 1 NOT USED 1 2 CD-ROM Rear Panel Item Function Connect to… 1 Power supply connector Power supply 2 IDE Connector IDE channel on system board.
136 System Board Connector Pin Signals Monitor Port Signals Pin Signal Name I/O Pin Signal Name I/O 1 Red Video O 9 +5 V dc N/A 2 Green Video O 10 Synch Ground N/A 3 Blue Video O 11 No Connection N/A .
137 7 Data Bit 5 I/O 20 Ground Power 8 Data Bit 6 I/O 21 Ground Power 9 Data Bit 7 I/O 22 Ground Power 10 Acknowledge I 23 Ground Power 11 Busy I 24 Ground Power 12 Paper Empty I 25 Ground Power 13 Se.
138 Diskette Drive Cable Connector Signals Pin Signal Name I/O Pin Signal Name I/O 1 No Connection N/A 18 Direction SELECT O 2 Density Select O 19 Ground N/A 3 No Connection N/A 20 Step O 4 High Densi.
139 IDE Cable Connector Signals Pin Signal Name I/O Pin Signal Name I/O 1 Host Reset O 21 DMA Request I 2 Ground N/A 22 Ground Power 3 Host Data 7 I/O 23 Host IOW O 4 Host Data 8 I/O 24 Ground Power 5.
140 Safety Inspection Guide Safety Inspection Guide ................................................... 140 General Guidelines ........................
141 General Guidelines The purpose of this Safety Inspection Guide is to help you identify possible unsafe conditions on machines that are being inspected for a Maintenance Agreement. Each machine has necessary functions items installed to provide the operators and service personnel with an acceptable level of safety.
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143 Parts Catalog Part Catalog of machine type ............................................. 144 Assembly 1: System Unit ..................................................... 144 Assembly 2: Diskette Drive , Hard Disk Drive ................ 147 Assembly 3: CD-ROM, Modem Card .
144 Part Catalog of machine type 2169 Assembly 1: System Unit Asm-Index FRU Number Description 1 See Assy 3 40x CD-ROM 2 11P7621 Power Supply 150W Asm 3 See Assy 2 Floppy Disk Drive 4 See Assy 2 HDD D.
145 10 See Assy 2 HDD/CD-ROM IDE cable 11 11P7557 Front bezel assy 12 11P7447 32MB module (PC100) Not Shown 14F0032 Power Cord UK/HK/Singapore Not Shown 13F9978 Power Cord Euro Not Shown 14F0050 Power.
146 Not Shown 11P7610 ECS Screw Kit (All screws except CD and HDD). Not Shown 11P7610 IBM Screw Kit (for CD + HDD) Not Shown 11P7559 Chassis Feet.
147 Assembly 2: Diskette Drive , Hard Disk Drive Asm-Index FRU Number Description 2-1 19K1583 5 GB Hard Disk Drive , 3.5” 2-2 11P7556 3.5”, Diskette Drive 2- 3 11P7554 HDD IDE Cable (DMA 66 MHz) 2.
148 Assembly 3: CD-ROM, Modem Card Asm-Index FRU Number Description 3-1 09N0879 40X CD-ROM, LG 3-1 19K1515 40XCD-ROM, LITEON 3- 2 37L5098 CD-ROM IDE Cable 3-3 75H9219 CD-ROM Audio Cable (2169) 3- 5 09.
149 Not Shown 60H6027 Modem Phone Cable Adapter Denmark Not Shown 60H6028 Modem Phone Cable Adapter Norway/Finland Not Shown 60H6029 Modem Phone Cable Adapter FR Not Shown 60H6030 Modem Phone Cable Ad.
150 Assembly 4: Keyboard and Mouse 4-2 4-1 4-3 Asm-Index FRU Number Description 4-1 10L6145 IBM Mouse 4-2 37L2518 105 PALM REST ARABIC 275 4-2 37L2519 105 PALM REST, EURO BELGIUM/FR 120 4-2 37L2520 10.
151 4-2 37L2529 105 PALM REST HUNGARIAN 208 4-2 37L2530 105 PALM REST ICELANDIC 197 4-2 37L2531 105 PALM REST, EURO ITALY 142 4-2 37L2532 105 PALM REST, EURO NORWEGIAN 155 4-2 37L2533 105 PALM REST PO.
152 Appendix A. Online Support Information This section describes online technical support services available to help repair the computer. This section covers: q IBM PC Company Fax-Back Service q IBM .
153 Index A Adapter Cards Installing, 115 Removing, 116 Audio Check Procedure, 93 Error Symptoms, 83 B Beeps, 67 , 74 , 75 BIOS Flash Update Procedure, 42 Model Number and Serial Number, 43 BIOS setup.
154 M Memory , 37 Check Procedure , 95 DIMM Configurations , 135 Error Symptoms , 79 Model Number , 43 Modem , 39 Check Procedure , 91 Connector Functions , 132 Error Symptoms , 83 Layout , 132 Monito.
Printed in U.K International Business Machines Corporation Old Orchard Road, Armonk, New York 10504 Part Number: 11P7604 Date: 7/00.
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