Instruction/ maintenance manual of the product 4364 IBM
Go to page of 76
W elcome . Thank y ou f or buying an IBM ser v er . This ser v er contains inf or mation for setting up and configuring your ser v er . F or detailed information about y our ser v er , vie w the pub lications on the Y ou can also find the most current inf or mation about y our ser v er at: http://www .
Ser v er Suppor t Ye s No No See the troubleshooting inf ormation that comes with the ser v er to determine the cause of the problem and the action to take . Update the firmware to the latest le v el. Y ou can download firmware from http://www .ibm.com/ser vers/ eserver/suppor t/xseries/ index.
IB M Sy s t e m x 325 0 Ty p e s 436 4 an d 4365 In sta lla ti o n Gu i d e .
Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 51 and the Warranty and Support Information document on the IBM System x Documentation CD. Third Edition (January 2007) © Copyright International Business Machines Corporation 2007.
Contents Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1 The IBM System x Documentation CD . . . . . . . . . . . . . . . . .2 Hardware and software requirements . . .
Optional-device problems . . . . . . . . . . . . . . . . . . . .4 4 Power problems . . . . . . . . . . . . . . . . . . . . . . .4 5 Serial port problems . . . . . . . . . . . . . . . . . . . . . .4 6 ServerGuide problems . . . . . . . . . . . . . . . .
Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instal ací tohoto produkt u si prectet e prírucku bezpecnostních i nstrukcí . Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Important: Each caution and danger statement in this document is labeled with a number .
Statement 1: DANGER Electrical current from power , telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
Statement 2: CAUTION: When replacing the lithium battery , use only IBM ® Part Number 33F8354 or an equivalent type battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer .
Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation.
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
xii IBM System x3250 T ypes 4364 and 4365: Installation Guide.
Chapter 1. Introduction This Installation Guide contains instructions for setting up your IBM System x3250 T ype 4364 or 4365 server and basic instructions for installing some optional devices.
ID label Note: This illustration shows a serial-attached SCSI (SAS) hot-swap hard disk drive model (3.5-inch drives). A Serial ATA ( S ATA ) hot-swap hard disk drive model (3.5-inch drives), S ATA simple-swap hard disk drive model (3.5-inch drives), and a SAS hot-swap model with 2.
v If Autostart is enabled, insert the CD into the CD drive. The Documentation Browser starts automatically . v If Autostart is disabled or is not enabled for all users, use one of the following procedures: – If you are using a Windows operating system, insert the CD into the CD drive and click Start --> Run .
Features and specifications The following information is a summary of the features and specifications of the server . Depending on the server model, some features might not be available, or some specifications might not apply . Racks are marked in vertical increments of 4.
Major components of the server Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server , open or close a latch, and so on.
System-board optional-device connectors The following illustration shows the connectors for user-installable optional devices. Remote Supervisor Adapter II SlimLine connector Other systems-management .
Chapter 2. Installing optional devices This chapter provides basic instructions for installing optional hardware devices in the server . These instructions are intended for users who are experienced with setting up IBM server hardware.
component while the server is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component.
Removing the cover To remove the cover , complete the following steps: 1. Read the safety information that begins on page v and “Installation guidelines” on page 7. 2. T urn off the server and all attached devices. 3. Disconnect all external cables and power cords.
DIMM connectors 1 and 3. However , the size, speed, type, and technology of the DIMMs that you install in DIMM connectors 2 and 4 must match each other . v Install only double-data-rate II (DDR II), PC2-5300, unbuf fered synchronous dynamic random-access memory (SDRAM) with error correcting code (ECC) DIMMs.
Installing a hard disk drive Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter . Note: The ID for an installed hard disk drive is on the front of the server next to the bay that contains the drive.
2. Make sure that the server cover is in place and fully closed. 3. T urn off the server and peripheral devices, and disconnect the power cord and all external cables. 4. Remove the filler panel from the bay . 5. Pull the loops of the tray toward each other and slide the drive into the server until the drive connects to the back panel.
Attention: To avoid damage to the hard disk drive connectors, make sure that the cover is in place and fully closed whenever you install or remove a hard disk drive. 1. Read the safety information that begins on page v and “Installation guidelines” on page 7.
v The adapter slots are on the riser-card assembly . Yo u must first remove the riser-card assembly to access the adapter slots. v The two PCI Express slots on the riser-card assembly support PCI Express x8 1.
To install an adapter , complete the following steps: 1. Read the safety information that begins on page v and “Installation guidelines” on page 7. 2. T urn off the server and peripheral devices, and disconnect the power cord and all external cables.
c. In a server with 3.5 inch drives, route the ServeRAID 8s signal cable as shown in the following illustration and connect it to the hard disk drive backplane. If you have other devices to install, do so now . Otherwise, go to “Completing the installation” on page 18.
Installing a Remote Supervisor Adapter II SlimLine Install an optional Remote Supervisor Adapter II SlimLine in the Remote Supervisor Adapter II SlimLine connector on the system board. See the illustration in “System-board optional-device connectors” on page 6 for the location of the connector .
7. Press the Remote Supervisor Adapter II SlimLine firmly into the connector and make sure that all tabs on both mounting brackets secure the adapter in place. Attention: Incomplete insertion might cause damage to the server or the adapter . 8. If an adapter is installed in expansion slot 1 on the riser-card assembly , remove it.
Connecting the cables The following illustrations show the locations of the input and output connectors on the front and rear of the server . Front USB 1 connector USB 2 connector Rear P ower-cord con.
Some optional devices have device drivers that you must install. For information about installing device drivers, see the documentation that comes with each device.
Chapter 3. Server controls, LEDs, and power This chapter describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls, light-emitting diodes (LEDs), and connectors on the front of the server .
Rear view The following illustration shows the LEDs on the rear of the server . Ethernet 1 transmit / receive activity LED Ethernet 2 transmit / receive activity LED Ethernet 1 speed LED Ethernet 2 speed LED Ethernet transmit/receive activity LED: This LED is on each Ethernet connector .
Server power features When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor is shut down; howe.
Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server . Use this CD during the initial installation of the server to configure basic hardware features and to simplify the operating-system installation.
e. Start the setup and hardware configuration programs. f. Start the operating-system installation. Yo u will need your operating-system CD. Using the Configuration/Setup Utility program The Configuration/Setup Utility program is part of the BIOS.
3. Use the arrow keys to select the adapter (SAS controller) for which you want to change settings. Use the Help function to see instructions and available actions for this screen. If you select SAS T opology or Advanced Adapter Properties, additional screens are displayed.
28 IBM System x3250 T ypes 4364 and 4365: Installation Guide.
Chapter 5. Solving problems This chapter provides basic troubleshooting information to help you solve some common problems that might occur while you are setting up the server .
POST error codes The following table provides an abbreviated list of the error codes that might appear during POST . See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST error codes. To check for updated technical information, go to http://www .
T able 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T able 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
T roubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more detailed troubleshooting information.
General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Optional-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Serial port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you.
Getting help and information from the World W ide Web On the World Wide W eb, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x and xSeries information is http://www .ibm.
Appendix B. Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area.
BladeCenter Predictive Failure Analysis XA-32 Chipkill ServeRAID XA-64 e-business logo ServerGuide X-Architecture Eserv er ServerProven XpandOnDemand FlashCopy System x xSeries i5/OS Intel, Intel Xeon, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
IBM makes no representation or warranties regarding non-IBM products and services that are ServerProven ® , including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.
Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne et à la Norvège. L ’etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des.
For California: Perchlorate material – special handling may apply . See http://www .dtsc.ca.gov/hazardouswaste/perchlorate/. The foregoing notice is provided in accordance with California Code of Regulations T itle 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate Materials.
European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility .
Index A adapter installing 13 types supported 13 attention notices 3 B baseboard management controller (BMC) functions 27 bays 4 beep codes 29 C caution statements 3 CD drive problems 37 CD-eject butt.
installing adapters 13 cover 18 DIMMs 9 hard disk drives 11 integrated controllers 4 functions 4 intermittent problems 39 K keyboard connector 22 keyboard problems 39 L LED cd drive activity 21 Ethern.
ServerGuide (continued) error symptoms 46 using 25 simple-swap Serial ATA hard disk drive 11 size 4 slot locations, PCI Express 6 slots 4 software problems 47 solving problems 29 specifications 4 Stan.
60 IBM System x3250 T ypes 4364 and 4365: Installation Guide.
.
Part Number: 42C5004 Printed in USA (1P) P/N: 42C5004.
An important point after buying a device IBM 4364 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought IBM 4364 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data IBM 4364 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, IBM 4364 you will learn all the available features of the product, as well as information on its operation. The information that you get IBM 4364 will certainly help you make a decision on the purchase.
If you already are a holder of IBM 4364, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime IBM 4364.
However, one of the most important roles played by the user manual is to help in solving problems with IBM 4364. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device IBM 4364 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center