Instruction/ maintenance manual of the product 4 LINE TELEPHONE WITH CALLER ID -412CID IBM
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1 MODEL: IBM-412CID AD V ANCED HOME/OFFICE 4 LINE TELEPHONE WITH CALLER -ID INST ALLA TION AND OPERA TION GUIDE Please read this manu al care fully prior to in stalling your telepho ne.
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3 IMPORTANT SAFETY INS TRU CTIONS ...............................................................................................5 BATTE RY CAUTIONARY INS TRUCTIO NS .....................................................................................
4 Adjusting the Headset Volu me ................................................................................................. .................23 Making an Outgoing Call Usin g the Headset ..........................................................
5 Before using your te lephone equipment, basic safe ty precautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following: • Read and understa nd all instructions. • Follow all warnin gs and instructions ma rked on the product.
6 BATTERI ES: CAUTION • Use only 1.5 volt, AA-size batteries, (15A) carbon or alkaline batteries. (batteries not included.) • Do not d isp ose of th e batt eries i n a fi re. The c ells m ay exp lod e. Chec k with loca l codes f or possi ble spe cial dispo sal in structio ns.
7 PACKAGE CONTENTS 1. Check to be sure that you have all the follo wing compone nts in the pa ckage: 2. Telephone base. 3. Handset. 4. Headset. 5. Normal te lephone line cord (2 pc’s). 6. Short te lephone line cord. 7. Handset co iled cord. 8. Handset “Y” adapter.
8 Model IBM -41 2CID To p View Model IBM -412C ID Rear View LOCATION OF CONTROLS AND FEATUR ES L3/L 4 J ack L1/ L2 J ack DATA Jack ADA PTE R Jack L3/L4 L 1 /L2 DA T A ADAP TER 12 VDC 400mA Do Not Dist.
9 USEFUL FEATURES AN D TERMS Auto Line Selection — Automatically s elects first ava ilable lin e for outgoin g calls. Au tomati- cally se lects rin ging line for incoming calls . Auto Redial — Redials the last number diale d approx ima tely every 6 0 sec on ds.
10 LED Status Indication Lines 1-4 Off Line is not i n use Flashing S lowly Incomin g out side call is ringin g On Steady Line is i n use b y another ex tension or phone line is not c onnec te d To that Line.
11 Idle Di splay Low Battery Display The te lephone will indicate that the batte ries are low (or not in stalled) by displaying a low batter y indi- cator, “BATT”, on the dis play. Dialing Display As you dial 12345, the display shows the numbers diale d and begins the call timer.
12 Display Priority When the phone is han dling s imultaneous functions, mes sages are dis played accord ing to the follo wing prec ede nce: 1. Dialed digits 3.
13 SELE CTING A LOCATION TO INSTALL Y OUR TEL EPHONE The phon e may be use d on a d esk or mounted on a wal l. Sel ect a loc ation wh ich meets the follow ing req uirement s: 1. Near an AC (elec trical) outle t. 2. Ne ar a te lep hone li ne j ack. 3. Away fro m any elec trica l machi nery, a pplianc es, and metal w alls o r fili ng cabine ts.
14 CAUTION: 1. N ever inst all t elepho ne wiri ng duri ng a ligh tning storm . 2. Never in stall te lephone jack s in wet locatio ns unless the jack is specifica lly des igned for w et lo ca- tions. 3. Neve r touch un -insula ted telephone wires or te rminals unle ss the in coming tele phone line has been discon nected at the networ k inter face.
15 COUNTER TOP/DESK TOP INSTALLATION 1. For lines 1 and 2, plug the telephone line co rd (provided with the telephone ) into the L1/L2 jack as indicate d on the rear base of the te lephone. 2. For lines 3 and 4, plug the other telephone line co rd (pr ovided with the telephone) into the L3/L4 jack as indicate d on the rear base of the telephone.
16 Adjusting the V iewing Angle Brackets Adjust the viewing angle brackets (one on each side o f the phone) to position the ph one to the desired viewing an gle. Take care to keep the right side bracket o n the right side of the phon e and the left brac ket on the l eft side of th e ph one.
17 Wall Mounting Instructions : 1. Pick up the han dset. 2. Sl ide th e h andset catc h (i mme dia tely i n front of hand set ho ok flash lev er) up and of f the h andset cradle . 3. Rotate the handset catch a half turn and slide it back into the slot.
18 LIST OF SYSTE M DEFAULTS The default te lephone se tup is as fo llows : You may clea r all progr ammed data and all the parame ters will reve rt to the above default values . To do this: 1. Press [ST ORE]. 2. Press [*], [#], [*], [# ]. 3. Press [M UTE].
19 NOTE: The programm able spee d dial keys doubl e in funct ion as Dire ct, Stat ion to Stat ion (DSS) ke ys. The upper most left ke y is ex tension (Stati on) 11, the next ke y to the righ t is extension 12, etc.
20 2. Press [5]. 3. Press a digit X w here X is fo r lin e numbers 1-4. 4. Press [0], [1] for O N, or [0], [0] fo r OFF. 5. Press [MUTE]. 6. A short rin g will be heard t o signa l successful prog ramming. PROGRAMMING RINGER ON/OFF The ring er may be tu rned OFF a nd ON fo r incoming ca lls on a lin e-by-line bas is.
21 MAKING AN OUTGOING CALL Using the Handset 1. Lift the hand set. The first av ailable line is automatica lly selecte d. 2. Dial desire d number. The display will show the digits as the y are dia ling. 3. At the end of the call, return the handset to the base.
22 USING AUTO REDIAL If t he ph one numb er dia led i s busy or n ot ans wered , th e ph one ca n autom ati cal ly redi al t he numb er approximately every 60 seconds up to 10 times. 1. Press an available [LINE] key [LINE1, LINE2, LINE3, or LINE4] 2. Press [R EDIAL].
23 A hea dset has be en i nclud ed for y our c onv enienc e to p rov ide opt iona l ha nds- free opera tio n. 1. To use the headset, you must ENABLE it. The default value is DISABLE. 2. Once he adset operation mo de is ena bled, your telephon e unit won’t de tect the statu s of the hook switc h (und er the h and set).
24 MAKING AN OUTGOING CALL USING TH E HEADSET 1. The [SPKR] LED will flash to i ndicate the phone is in headset mode . 2. Press the [SPKR] key. An available lin e is automatica lly selecte d. 3. Dial the desired number, using standard dial pad, speed dial or redial ke ys.
25 The I nterc om functi on allows exte nsion- to-ex tensi on conver sations (ph ones m ust be c onnecte d to [LI NE 1]). That means you can sp eak wi th anothe r par ty withou t havi ng to dial seven d igits (using an outside line ). As you direct an int ercom call to an exten sion that ext ension will ring and display a flashing ICM LED.
26 7. If the cal led nu mber is se t on Do Not Dis turb [DND], yo u will hear a n ICM bus y tone. The calle d party will n ot hear anything, but that e xtensio n’s ICM LED will flash. ANSWERING AN INTERCOM CALL Answering an Intercom Call with the Handset 1.
27 Pagin g differs fro m Inter com calling in that the par ty called d oes no t have to answer the phone in order to hear your message. This permits the calle r to broadcast me ssage to one or all othe r phone exte n- sions. PAGING A SPECIFIC EXTE NSION (INDIVIDUAL PAGE) 1.
28 This feat ure re quires Caller ID subscr iption fro m the loca l telepho ne company. If you have multiple phon e li nes, you need to sub sc ribe t o Cal ler ID servic e on ea ch l ine (def ined as ea ch d iffer ent ph one num ber) in order for Calle r ID to display o n those lines.
29 Setting the Caller ID Local Area Cod e 1. Press [ST ORE] key. 2. Press [7], [1]. 3. Key in 1 to 5 digits as the area code. 4. Press [M UTE]. 5. A short rin g will be heard to signal succes sful programming.
30 Erasing Caller ID Records In or der to delete a spe cific Caller ID re cord in the log: 1. Using the [ < ] or [ > ] key, find t he p artic ular record you w oul d li ke to del ete.. 2. P ress th e [ER ASE] key. Th e L CD d ispl ay will indi cate t hat th e rec ord has b een d elet ed.
31 PAUSE You may use this fe ature to create a dialing pause between digits during a call. Typically, the PAUSE funct ion is most useful for pr ogram ming di aling d elays i n lo ng numb er seq uenc es of c ert ain Spe ed Di al num bers such as voicem ail codes, in ternatio nal phone numbers , and personal ba nking au thorization s.
32 1. To activate the DND fu nction, press the [DND] key. 2. To cance l DND, press the [DND] key a gain. USING THE CALL TIMER You can time the length of a phone call. The timer automatically begin s ticking as soon as the handse t/ headset/s peakerphone are con nected to an ou tside lin e.
33 SPEED DIALING Ther e are a total of 24 me mory locati ons loc ated i n two groups, i n which you c an store your Speed Dial numbers. Each memory location can store up to 24 digits, including PAUS E, FLASH, PULSE and TONE. Storing Numbers into th e First Speed Dial Group 1.
34 Erasing Firs t Group Sp eed Dial Numbers 1. P ress t he [ STOR E] key . 2. Press [*]. 3. Press the SPEED DIAL ke y you which to e rase. A ring tone will be he ard signalin g succe ssful dele - tion of the Sp eed Di al n umbe r. Erasing Sec ond Group Sp eed D ial Numbers 1.
35 There may be tim es when yo u wish to manually turn off the flashing voice mail indicator. To do this: 1. The phone is in idle mode press [ERASE] ke y 2. The display w ill read “De l MW indicator ”. 3. Press [ERA SE] key to confirm. 4. A short rin g will be heard to signal succes sful programming.
36 TECHNICAL SPECIFICATIONS Flash Rate for Lights On Steady Solid light. Flash ing Slowl y 1 sec on, 1 sec off, repeat edly. Flashing Rapidly: 0.125 sec on, 0.125 sec off, repeatedly. Blink 1: 1.875 sec on , 0.125 sec o ff, repeatedly. Blink 2: 0.875 sec on , 0.
37 Your IBM-412/CID tele phone has been designed to give years of trouble free service. It is a sensitive ele ctromechan ical ins trument. To assu re its longe vity, please re ad the followin g maintenan ce instru c- tions.
38 Intercom, line status, auto-answer, privacy or auto-line sele ction are inoperable. • Check if Lines 1 and 2 are cross wired in the wall jack. • If used, se e if you may have ins talled your 2-line a dapter incorrectly. • Be sur e al l ext ensi ons i n the syst em ar e co nnec ted t o [LI NE 1].
39 Handset doesn’t appear to be working. • Chec k to see i f your p hone i s in h eadset m ode. I f th e [SPKR] key is f lash ing, you a re in heads et mode and need to deactivate this in or der to turn on the handset. • Make sure the handset co rd is connected at both ends.
40 Statement of limited warranty: Aastra Tel ecom Inc. warrants tha t for a period o f one year from the date of purc hase that this produc t 1) is fre e from defec ts in mater ials an d wor kmans hip an d 2) c onfor ms to its s p ecifi cati ons. I f this pro duct do es not fu nc- tion as warranted during the warranty period, Aastra Telecom Inc.
41 PLA CE THIS TEM PL A TE ON TH E W ALL . THE LOC ATION OF T HE SCREWS IS IN DICATED BY THE CEN TERS OF T HE CROSS ED LINES. FASTEN THE SCREWS LEAVING 3/16" OF THE SCREW EXTENDING FROM THE WA LL.
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An important point after buying a device IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID you will learn all the available features of the product, as well as information on its operation. The information that you get IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID will certainly help you make a decision on the purchase.
If you already are a holder of IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID.
However, one of the most important roles played by the user manual is to help in solving problems with IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device IBM 4 LINE TELEPHONE WITH CALLER ID IBM-412CID along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
