Instruction/ maintenance manual of the product SERIES 1230 HP
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re fer ence guid e hp fa x 12 30 ser i es.
© Copyright Hewlett -P ack ard Co mpan y 200 3 Al l ri gh ts a re res e r ve d. N o p a r t of t h e doc umen t ma y be ph otocop i ed, r epr odu ced , or tr ansl ated to ano ther language without the pr ior wr itten consent of Hew lett-P ac kar d Compan y .
i contents 1 get star ted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 fr ont pa nel o v ervi e w .
hp fax 12 30 ser i es con tents ii set the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 set the fa x header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 enter t e xt .
iii 7 tro ubl eshooting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 tips to a vo id paper ja ms .
hp fax 12 30 ser i es con tents iv.
1 1 get star ted Thi s HP F ax 12 30 ser i es R ef er ence Guide contains all the in formation y ou need to get started, and desc r ibes ho w to fax , make copies , and maintain your HP Fax 12 30 series (HP F ax) .
hp fax 12 30 ser i es get st arte d 2 front panel ov er vie w Use the fr ont panel buttons to copy and fax documents or photo s, and to change a var iety of copy and fax settings. Re vie w the illu str ati on belo w and identi fy the location of the buttons on the fr ont panel.
fr ont panel ov ervie w 3 16 On button: T urn the HP F ax on and off . 17 Opti ons button: Acces s var i ous fax and cop y options . 18 Left and Ri ght arr o w s: Sc r oll thr ough fax and cop y option settings, o r mo ve fo rwar d and backw ard i n a text entry .
hp fax 12 30 ser i es get st arte d 4.
2 5 load or iginals a nd load paper When you load y our or iginal doc ument into the a utomati c doc ument f eeder (ADF ) , y ou can copy it onto a var ie ty of paper types , w ei ghts, si z e s, and tr anspar ency f ilms. It's important to select the right paper , and to make sur e it's loaded corr ectl y .
hp fax 12 30 ser i es load originals and lo ad paper 6 load paper Use the f ollo w ing pr ocedur e to load plain paper into the input tr a y . F or tips on loading special paper s, tr anspar en cy f ilm , and postcards , see tip s fo r loadi ng other ty pes of pape r in the inp ut tr a y on page 8.
r ecommended papers 7 r ecommended papers F or the best pr int quality , w e r ecommend usin g HP Pre mium Inkjet papers. U sing paper that is too thin , paper that has a slic k te xtur e , or paper that str e tc hes easily can cause paper jams.
hp fax 12 30 ser i es load originals and lo ad paper 8 papers to a v oid W e do not recommend the follo w in g paper s for cop y ing: • Hi ghly te xtur ed stoc k , suc h as lin en. It ma y not pr int ev enl y , and the ink can bleed into these papers .
r ecom mended pape r -t ype settings for copy ing 9 to set the pa per typ e for future copy jobs 1 Press Copy until P aper T ype appears . 2 Pr ess until the appropr i ate paper type appears , and then pres s Enter to sel ect i t. 3 Press Copy aga in u nti l Set New Defaul ts appears.
hp fax 12 30 ser i es load originals and lo ad paper 10 set the paper siz e Th e HP F ax can prin t f axe s and mak e copi es onto letter , legal , or A4 paper . to set the pa per size for faxes 1 Press Setup unti l 3: B asic Fax Setup appears , and then pres s Ente r to selec t it.
3 11 use t he fax featur es Using the f r ont panel of y our HP F a x, y ou can: • Send and rece iv e blac k - and-white and color f axes . If y ou send a color fax and your HP F ax dete rmines that the r ec ipie nt has a black -and-white fax unit, y o ur HP Fax w ill send the fax in black and white .
hp fax 12 30 ser i es use th e fax fe at u res 12 check for dial tone Bef or e using the fax f eatur e s, v er ify that the co nnecti ons ar e co rr ectly established . Note: Mak e sur e the vo lume is turned on . If y ou turn of f the volume f or y our HP F ax, y ou w ill not h ear the dial tone .
send a fax 13 send a color fax Y ou can se nd and recei v e color fax es to and fr om other color fax mac hines. If y our HP Fax deter mines that the rec ipi ent has a black - and-white f ax machine , it w ill send the fax in black and white . W e reco mmend that you us e only color or i ginals for color f ax ing.
hp fax 12 30 ser i es use th e fax fe at u res 14 re ce ive a fa x Y ou can set up y our HP F a x to r ece iv e f ax es e ither automati cally or man ually . Y our HP Fax is s et at the fac tory to automati call y print r ecei v ed f axe s. As lo ng as the Aut o Ans w er f eature is turned on , y our fax es w ill be pr inted automaticall y .
set u p spee d-dial ing 15 recei ve a fax when the hp fax is out o f paper If the HP F ax r uns out of paper , you w ill continu e to r ece iv e f ax es . While the HP F ax is out of paper , the faxe s ar e stor ed in memory and Out of pap er is display e d on the fr ont pan el .
hp fax 12 30 ser i es use th e fax fe at u res 16 6 When Ente r Anot her ? appears, pr ess 1 for Ye s if y ou wan t to set up another number or pr es s 2 for No to e x it .
set u p spee d-dial ing 17 add or remo ve r ecipients from a gr oup Y ou can add or r emove an ind i v idual number to or from an e x isting group . F o llo w these steps t o add or remo ve r e ci pien ts fr om gr oups: 1 Press Setup until 2 :Speed Dial Setup appears .
hp fax 12 30 ser i es use th e fax fe at u res 18 3 Press Star t, Blac k or Start, Col or . If ther e is no or iginal in the ADF , you w ill be pr om pted to load the or iginal in doc umen t feeder . Once loaded, the H P F ax w ill begin sen ding the fa x.
p oll for fa xes 19 cancel a scheduled fax F o llo w these steps t o cancel a scheduled fax stor ed in memory , or a fax that is cu r re n t l y i n p ro g r e s s : 1 Press Fa x un til How to F ax appears. 2 Press until Send Fax Late r appears. P r ess Enter to selec t the setting .
hp fax 12 30 ser i es use th e fax fe at u res 20 F o llo w these st eps to gener ate r epor ts automa ticall y: 1 Press Setup until 1: Print Report appears, and then pr ess Enter . 2 Press until 6:Autom atic R eports Setu p appears, and then pre ss En ter .
c o n t rol re s o l u t io n a n d c o n t ra s t 21 c on t ro l re s o lu t i on a n d c o n t ras t Use th e Res oluti on and th e Lighte r/Darker settings to change the r eso lution and contrast of documents that y ou are sendi ng. cha nge r es ol ut io n Re solution aff ects the transmiss ion speed and qualit y of faxe d documents .
hp fax 12 30 ser i es use th e fax fe at u res 22 set basic f ax settings Use th e Basic F ax Setup option t o set the f ollo w ing basic fax se ttings: • set the da te an d time • set the f ax he.
set b asic fa x sett ings 23 3 Af ter Y our Name appears, enter y our name. F or inf ormation o n entering te xt , see enter text on page 2 3. Pr ess En ter .
hp fax 12 30 ser i es use th e fax fe at u res 24 set the paper siz e The paper si z e selec ted should match w hat is loaded i n y our input tr ay . T o set the paper si z e, f ollo w these steps: 1 Press Setup until 3: Basic Fax Set up app ears , and then pre ss Ente r .
set adv anced fax settings 25 4 Enter the S tart Da te using the numeri c ke y pad. Tip — When you enter a single -digit date, type a leading z er o bef or e the single digit: for e xample , 0 8-0 3-02 . Use onl y the last tw o digits for the y ear .
hp fax 12 30 ser i es use th e fax fe at u res 26 change t he ans wer r ing pattern (distinctive r inging) Many phone co mpanies offer a distinctiv e ringing featur e that allo ws yo u to hav e se v er al ph one nu mbers o n one phone line .
set adv anced fax settings 27 set auto matic r eduction Th is se tting dete rmi nes w h at y our HP F ax d oes if it r ecei v es a f ax tha t is t oo lar ge for the def ault paper si z e. W ith this setting on , the image is r educed so that it fits on one page .
hp fax 12 30 ser i es use th e fax fe at u res 28 1 Press Setup until 5:Mainte nanc e appears . Pr ess Enter . 2 Press until 4 :Re print F ax es in Memory app ears, and then pr ess Ente r .
connect an d use other offi ce equip ment with y our hp f ax 29 connect and use a phon e wi th your hp f ax Y ou can set up y our HP F ax to answ er fa x calls either autom atically or man ually w hen connected to a phone . T he r ecommended method i s to set y our HP Fax to re ce ive fa x c a l l s au t o ma t i c a ll y .
hp fax 12 30 ser i es use th e fax fe at u res 30 3 When y ou answ er a phone and hear fax tones, pres s 1 2 3 to begin re ce ivi n g t h e fa x. Or, o n c e Phone off-hook is displa y ed on the fr ont panel, yo u c a n p res s St art, B lack or Sta rt, Color .
connect an d use other offi ce equip ment with y our hp f ax 31 Note: If y ou ans w er a phone and hear fax tones , pr ess 12 3 to accept the fa x. On ce the HP F ax r ecei v es the fax call , the telephone w ill go silent . At this point , hang up y our phone.
hp fax 12 30 ser i es use th e fax fe at u res 32 fax opti ons The f ollo w in g diagr am sho w s the optio ns that are a v ailable w hen y ou pr ess Fax .
4 33 use t he co p y features Th e cop y featur es let yo u do the follo wing: • Pr oduce high-quali ty color and black -and-white copie s using a var iety of paper types and si z es, inc luding iron-on transf ers .
hp fax 12 30 ser i es use the co py features 34 Note: Additi onally , you can set the paper t y pe and paper si z e set tings f or y our copy j obs. F or inform ation on setting the paper type, s ee set the paper typ e on page 8 and for setting the paper type , see set the paper size on page 10.
change copy settings 35 re du c e or e n la rg e a c opy Use Reduce /Enla rge to reduce or enlar ge a copy of an ori ginal . The HP F ax pr o vi des f our options; Act ual 1 00% , Full P a ge 91% , Le gal -> L tr 7 4% , and Custom . 1 Press Copy until Reduce/ Enlarge appears.
hp fax 12 30 ser i es use the co py features 36 perfor m special cop y jobs In addition to supporti ng standard cop y ing , your HP F ax can also do the follo wing: • co p y a ph ot o • pre par e a colo r t- shirt tr a nsfer cop y a photo When cop y ing a photo , select options f or the cor r ect paper type and photo enha ncem ent.
copy options 37 cop y opti ons Th e follo wing diagr am sh o w s the optio ns that ar e av ailable w hen y ou pres s Cop y . P l ain P aper Premium P hoto Photo -Q ual G lss Photo -Q ual M att Premium.
hp fax 12 30 ser i es use the co py features 38.
5 39 maintain y our hp fax This se ction prov ides i nstruct ions for keepin g y ou r HP Fax in top working conditi on . P erform these main tenanc e pr ocedur es as nece ssary . clean the e xter ior Use a s oft, damp , lint-fr ee cloth to w i pe dust , smudges , and stains off the case .
hp fax 12 30 ser i es maintain y ou r hp f ax 40 r eplace the print cartridges F r ont-panel displ a y messages a ppear to let y ou kno w w hen it is time to replace yo ur p rin t c a r t rid g e s. See order prin t car tridg es on page 8 1 f or infor mation on or der ing replacement pr int cart r idges .
r estore f actory defaults 41 align cartridges T he HP F a x p r o mp ts y ou t o ali gn cart ri dges ev ery ti me y ou ins tal l o r r e pla ce a pr int car tr idge . Aligning the car tri dges ensures hi gh-qualit y output . to ali gn t he pr in t c artr idge s w hen pr ompt ed 1 Press Enter o n the fr ont panel .
hp fax 12 30 ser i es maintain y ou r hp f ax 42 setup menu options Th e follo wing diagr am sh o w s the optio ns that ar e av ailable w hen y ou pres s Setup .
6 43 additional setup inf ormati on Th is secti on desc r ibes ho w t o set the language , country/r egion , and ho w to s et up y our HP F ax w ith other o ff ice eq uipment . The st andard installati on instr uc tions ar e pr o vi ded in yo ur Setup P oster , w e r ecommend keep ing it for later us e.
hp fax 12 30 ser i es addi ti onal setup information 44 to conn ec t your hp fax to a phon e, mode m, or an swering ma chin e 1 Re mo v e the white plas tic st opper fr om connect or 2 on the back of the HP Fax.
7 45 tr oubleshooting help This c hapter pr o v i des tips for s olv ing pr oblems and for impr o v ing the quality of y our fax and copy jobs . paper jams problem solu tion T he pa per has jamm ed wher e it ent ers the HP F ax . Open the top, t ake the edge of the paper , and gently pull the paper out of the HP F ax.
hp fax 12 30 tr oubleshooting help 46 tips to av oid paper jams • Mak e sur e the input tr a y is not o v erfille d. T he input tr a y capac ity var ies depending on the type of paper y ou ar e using . • Chec k that the i nput tr a y is in place. • Do not add paper to the input tra y w hile the HP Fa x is printing .
print cartridge problems 47 The sta tu s mes sag e cont inue s t o ask me t o r eplace th e cartridge after I hav e alr eady r eplaced it. The contac ts may need to be c leaned .
hp fax 12 30 tr oubleshooting help 48 output pr oblems problem solu tion A blank page came ou t wh ile cop y ing or f ax i ng . Chec k to se e if the pri nt cartri dges ar e lo w or out of in k. F or infor matio n, see p rin t a self- tes t re port on page 3 9.
qualit y problems 49 quality pr oblems Th e pr in to ut is blank. Chec k the f ollo wing : • Did y ou place the ori ginal print-side do w n? Mak e sure that y ou placed y our or iginal prin t -side do w n in the automati c docume nt feeder (ADF ) . F or i nfo rmation on loading originals, see load originals on p age 5.
hp fax 12 30 tr oubleshooting help 50 Th er e ar e hori z ont al streaks on the cop y or fa x. • C heck to se e that y ou are u sing the hi ghest po ssible pr int qu ality . Use a high print q ualit y (B est) for y our p r oject . F or in formation, see increase co p y spee d or qu al ity on page 34.
qualit y problems 51 The co py o r fa x has v er tic al streak s or is mis sing v ertical lines . • C hec k to se e if y ou r or i ginal cont ains thin lin es . If y our ori g ina l cont ains lines that ar e too thin, the y may disappear in places w hen y ou copy or fax it .
hp fax 12 30 tr oubleshooting help 52 cop y pr oblems problem solut ion Nothing happens wh e n I t r y to c o py . • Mak e sur e the H P Fa x is turned on . If the f r ont-panel disp lay is blank, the HP F ax is turned off . Mak e sur e the HP F ax is connected to a po w er outlet .
fax problems 53 fax p rob l em s problem solut ion F ax tr ansm issi on is slo w . • If your fax co ntains a lot of g raphics, it will take long er to se nd. • If the phone line con necti on is “ n o is y , ” it ma y ca us e the fa x transm issi on to b e sl ow .
hp fax 12 30 tr oubleshooting help 54 The H P F ax d o es not answ er after the cor r ect numbe r of rings. • Chec k to see if y ou ha ve y o u selected the desir ed number of r ings and che ck to m ake s u re Auto Ans wer is o n . F or info r mati on on s e tting the numb er of r ings , see s et the rin gs t o ans w er s ettin g on page 2 3.
fax problems 55 Incoming calls ar e not being answ e r ed. • Chec k to mak e sur e Auto Answer is on . T he gree n light ne xt to the Auto Answer button is lit whe n the featur e is e nabled . If the light is of f , the HP F ax w ill not au tomati cally ans w e r the phone whe n it rin gs.
hp fax 12 30 tr oubleshooting help 56 I am having pr oblems connec ting to another fax mac hi ne . • C heck to mak e sur e y ou di aled the number cor r ectl y and that the num ber y ou hav e enter ed is corr ect . F or e x ample , y ou might need to dial a “9 ” pr ef i x depending on y our phone s y stem .
erro r m ess ag es 57 error messag es I canno t r ece i v e a fax on my extension l ines. • C heck to se e that Aut o Answer is on . The g r een li ght ne xt to the Auto Answer but ton in the fr ont panel is lit when the featur e is enabled . If the light is o ff , the HP Fax w ill not automatica lly ans w er the pho ne whe n it r ings .
hp fax 12 30 tr oubleshooting help 58 Cannot load docu ment in the automati c docu ment f eeder (A DF ) . Remo ve the docu ment. Mak e sur e y ou do not hav e an y sta ples, paper clips, or bent edges , and then r eload it in the ADF . Mak e sur e that y ou ar e using a r ecommended p aper type .
erro r m ess ag es 59 Pr int ca rr iage stalled . • W er e y ou loading the pr int cartr idges? If so , turn the HP F ax off . F lip the latches dow n , and then turn the unit back on a gain. Mak e sur e that y ou w ait at least 10 seconds f or the carr ia ge to stop bef or e r aising the latch es .
hp fax 12 30 tr oubleshooting help 60 fa x l o g e rro r co d e s Use this table to help y ou interpr e t the differ ent codes that appear in the R esults column on the fax log . If y ou encounte r the same err or repeatedly , try tu r ning off er r or corr ection mode (E C M) .
fa x l og erro r co d es 61 356 - 361 36 2 -366 ECM The r ec ei v ing fax mac hine pr em ature ly ended the s essi on . 36 7 - 37 2 373 - 37 7 ECM 378 - 3 8 0 Ther e w as a comm unication er r or w ith the re cei v ing fax machine . 3 81 The t elephone connec tion w as lost .
hp fax 12 30 tr oubleshooting help 62.
8 63 tec hnical inf orm ation specif icatio ns The follow ing s ections c ontain specification s for your HP Fax. paper specifications inpu t tray capac ities pape r si zes margin specifications type paper w eigh t input t r ay * output tra y † ADF Pla in paper 16 to 2 4 lb .
hp fax 12 30 ser i es techni cal i nf ormation 64 cop y specifications • Dig it al i mage pr oces sing • Up to 99 copies fr om original • Digital z oom fr om 2 5% to 200% ( v ari es b y model) .
specifi cations 65 pow er specifications • P o w er consumption: 50W maximum • Source (Input) V oltage: 100 to 2 40 V AC, gr ounded • Input Fr equency : 50 to 60 Hz • Curr en t: 1. 0 A max imum • F igures are based o n using the A C adapter that came with your unit (H P par t num ber 0950- 380 7) .
hp fax 12 30 ser i es techni cal i nf ormation 66 mate r ial sa fety d ata sh eets Mate r i al s af ety dat a s heet s (M S DS) can be obt aine d f r o m th e HP w eb sit e a t www .hp .com/ go /ms ds . If you are in the Unite d States or Cana da and d o not have access to the Internet, call the U .
r egulator y notices 67 or on the first page of tr ansmission, the date and time it is sent and an identifi cation of the business, other entit y , or other indiv idual sendin g the messag e and the telep hone number of the sendi ng machi ne or s uch business, other entity , or individual .
hp fax 12 30 ser i es techni cal i nf ormation 68 notice to all user s of the European Economic Area (E EA) This pr oduct is desi gned to interwork w ith the analogue telephone networks in the follo w.
dec lar ati o n o f c onf orm ity 69 declaration o f conf or mity A c c o r d i n g t o I SO / I E C G u id e 22 a n d E N 45 0 1 4 Man uf ac t ur e r’ s Nam e and A ddr ess: Hewlett- P ackard Compan y , 163 9 9 W .
hp fax 12 30 ser i es techni cal i nf ormation 70.
9 71 get hp fax 12 3 0 ser ies support This sec tion e xplains the servi ce infor mation pr o v ided b y Hew lett-P ack ar d. If y ou ar e unable to f ind the ans w e r you need in the docu ment ation su pplied w ith y our pr oduct , y ou can contact on e of the HP support servi ces listed in the follo wing pages.
hp fax 12 30 ser i es get h p fax 12 3 0 s er i es sup port 72 4 If y ou are s till exper iencing pr oblems and need to speak with an HP C ust omer Support Repr esent ati ve: – Hav e y our ser ial number and service ID r ead y .
prepare y our hp fax for shipment 73 Alter nati vel y , you can ask your dealer or call HP at the phone number indicated in t his bo okle t . As par t of our constant eff orts to impro v e our phone support service , w e adv ise y ou to chec k our we bsite on a regular basis for ne w inf ormati on regar ding servi ce f eatures and deli very .
hp fax 12 30 ser i es get h p fax 12 3 0 s er i es sup port 74 7 Rem ove th e fron t - p an e l c ove r a s follo ws: a . Sli p y our hand i nto the A DF , behind the front panel , and lift up . b . Insert a small sc r e w dri ver into th e round hol e behi nd the k e ypad and pre ss f irml y to pop off the fro nt panel.
hp fax 12 3 0 ser i es warr anty 75 If a c usto me r unit need s a mino r part r epl acem en t and thes e pa rts can n or mall y be r epla ced by th e customer , the customer-r epla ceab le comp onents may be se rviced through expedited part shipme nt.
hp fax 12 30 ser i es get h p fax 12 3 0 s er i es sup port 76 HP sha ll hav e no o bligation to repair , replace, or re fund until the Customer r eturns the defecti v e Product to HP . An y r epla cement product may be either ne w or like-n ew , pro vided that it has functionalit y at least equal to that of the Pr oduct being r eplaced.
77 inde x A addr es s boo k send faxe s to gr oups, 16 ADF (aut omati c doc ume nt f eeder ), 5 adj us t so und v olu me f or f ax , 24 align pr in t cartr i dges, 41 ans w er r i ng patter n , 26 ans.
hp fax 12 30 ser i es 78 set up s peed-dia l , 15 set t in gs, 22 – 28 specification s, 64 test, 12 us e w ith a phone , 29 us e w ith an ans w er in g machine , 30 use with voic e m ail, 30 fa x l .
79 sou nd volu me - adj us t , 24 specification s copy , 64 envir onme ntal, 65 fax, 64 margin , 63 ph y si cal , 64 po w er , 65 speed d ial , 15 speed d ial ing c r eate i ndi v i dual set t in gs, .
hp fax 12 30 ser i es index 80.
81 or der supplies Use t he fol l owing i nfo rm a tio n for ord eri ng s up pl ie s fo r you r H P Fax 12 30 se ries . or der media T o order media suc h as HP Pr emium Inkjet P aper , HP Pre mium Inkjet T ranspar enc y F ilm , HP Iron- On T-shirt T r ansfe r paper , or HP Greeting Ca rds , see one of the f ollo w ing: • F or or ders i n the U.
Visit the hp fax information cente r It has e very thing y ou ne ed to get the most value fr om your HP Fax. • T echnical Support • Supplies and Order ing Infor mation •P r o j e c t T i p s •W a y s t o E n h a n c e Y o u r P r o d u c t www .
An important point after buying a device HP SERIES 1230 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought HP SERIES 1230 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data HP SERIES 1230 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, HP SERIES 1230 you will learn all the available features of the product, as well as information on its operation. The information that you get HP SERIES 1230 will certainly help you make a decision on the purchase.
If you already are a holder of HP SERIES 1230, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime HP SERIES 1230.
However, one of the most important roles played by the user manual is to help in solving problems with HP SERIES 1230. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device HP SERIES 1230 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
